F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure care and services were provided in accordance with
professional standards of practice for one of two residents when the facility did not follow the physician's
order to monitor Resident 1's inappropriate behavior. This failure had the potential to compromise residents'
safety and health in the facility.
Residents Affected - Few
Findings:
Review of Resident 1's clinical record indicated Resident 1 was admitted on [DATE] and had diagnoses of
parkinsonism (a disorder of the central nervous system that affects movement), mood disorder (a mental
health condition that affects emotional state), and mild cognitive impairment (decline in memory and
thinking).
Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 2/20/24, indicated he had a
brief interview for mental status (BIMS, a structured cognitive [relating to the mental process involved in
knowing, learning, and understanding things] test) score of 14 (cognitively intact).
Review of Resident 1's care plan for episodes of inappropriate touching towards staff initiated on 2/22/24
included an intervention of monitor for episodes of inappropriate touching.
Review of Resident 1's interdisciplinary team (IDT, a group of health care professionals from diverse fields
who work toward a common goal for residents) progress notes: Behavior management dated 2/29/24 at
3:40 p.m. indicated Activities director reported to SSD (social service director) that resident continues to be
inappropriate with activities staff. SSD reminded resident that he has already been spoken to previously
regarding inappropriate behaviors. Resident to continue to be monitored for behaviors.
Review of Resident 1's physician's order, dated 2/19/24, indicated Behavioral charting: Monitor for
inappropriate behaviors such as touching staff inappropriately every shift.
Review of Resident 1's Behaviors-Interventions-Side Effects ([NAME]), dated 2/2024 to 5/2024, indicated
Resident 1 had physician's orders to monitor his inappropriate behaviors every shift from 2/19/24 to
5/15/24. There was no documentation in the medical record indicating staff monitored Resident 1's
inappropriate behavior every shift from 2/19/24 to 5/6/24.
During an interview and record review on 5/17/24 at 12:15 p.m. with the director of nursing (DON), she
reviewed the above medical record and confirmed that there was no documentation in the medical record
that staff monitored Resident 1's inappropriate behavior every shift as ordered from 2/19/24
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555060
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555060
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Windsor the Ridge Rehabilitation Center
350 Iris Drive
Salinas, CA 93906
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
to 5/6/24.
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility's policy and procedure (P&P) titled Physician Orders, Accepting, Transcribing
and Implementing (Noting), revised 11/2012, the P&P indicated, Licensed nursing personnel will ensure
that telephone and verbal orders will be recorded and implemented.
Residents Affected - Few
During a review of the facility's policy and procedure (P&P) titled Documentation, revised 11/2012, the P&P
indicated, All documentation will be completed as required for each resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555060
If continuation sheet
Page 2 of 2