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Inspection visit

Health inspection

STILLWATER POST-ACUTECMS #5550761 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0690 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, the facility staff failed to identify, assess, and notify the attending physician for one of three sampled residents (Resident 1) when Resident 1 had no urine output (UO) for more than 24 hours and no stool output (bowel movement, BM) from her colostomy (stools moving through the intestine draining into a bag that is attached to the skin of the abdomen) bag. In addition, Resident 1 ' s output was not documented consistently in Resident 1 ' s clinical record. This failure had the potential for Resident 1 to have urinary tract infection (UTI) and went untreated. Findings: On 10/7/24 and on 10/15/24, the Department received complaints related to quality of care for Resident 1. On 10/21/24, an unannounced visit to the facility was conducted. Resident 1 was admitted to the facility on [DATE], with diagnoses which included stroke, pressure ulcer (areas of damage to the skin and the tissue underneath), and rectal cancer, per the facility's admission Record. On 10/21/24, a review of Resident 1 ' s minimum data set (MDS – a federally mandated assessment tool), dated 9/16/24, indicated Resident 1 had a brief interview for mental status (BIMS, ability to recall) score of 15/15 which indicated Resident 1 had an intact cognition. Per MDS, Resident 1 had a colostomy upon admission. On 10/21/24 at 1:11 P.M., a concurrent review of Resident 1 ' s clinical record and an interview was conducted with Certified Nursing Assistant (CNA) 1. CNA 1 stated Resident 1 was on bladder training (the goals are to increase the amount of time between emptying the bladder and the amount of fluids the bladder can hold) and had colostomy. CNA 1 stated for residents with colostomy, the CNAs monitor the resident ' s BM and documented the size and consistency of the BM. CNA 1 stated one of the responsibilities of the CNAs was to ensure the colostomy bags were emptied and the site was not infected. CNA 1 stated the CNAs were to report to the charge nurse when the resident did not have UO or BM. Per Resident 1 ' s clinical record, Resident 1 ' s BM in the colostomy bag were documented in the following dates and shifts. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 555076 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555076 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/28/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Stillwater Post-Acute 510 E. Washington Avenue El Cajon, CA 92020 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690 On 10/1/24, Level of Harm - Minimal harm or potential for actual harm - Nocturnal Shift (Noc, 11 P.M. to 7 A.M.) – Large, soft. CNA 1 stated Resident 1 had a bowel movement. Residents Affected - Few - Morning (AM) Shift (7 A.M. to 3 P.M.) – No documentation, CNA 1 stated the assigned CNA did not enter an entry on Resident 1 ' s clinical record. - Afternoon (PM) Shift (3 P.M. to 11 P.M.) – No documentation On 10/2/24, - Noc Shift – No documentation - AM Shift – Medium soft/ normal. CNA 1 stated Resident 1 had a bowel movement. - PM Shift – No BM On 10/3/24, - Noc Shift – No documentation - AM Shift – No BM - PM Shift – No BM On 10/4/24, - Noc Shift – No BM - AM Shift – No BM - PM Shift – No documentation On 10/5/24, - Noc Shift – No BM - AM Shift – No BM, CNA 1 stated Resident 1 was sent to the acute care hospital on [DATE]. CNA 1 stated the last BM documented in Resident 1 ' s clinical record was on 10/2/24 in the AM shift. On 10/21/24 at 3:10 P.M., a concurrent review of Resident 1 ' s clinical record and an interview was conducted with CNA 2 and with the Director of Nursing (DON). Per Resident 1 ' s clinical record, Resident 1 ' s UO were documented in the following dates and shifts. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555076 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555076 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/28/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Stillwater Post-Acute 510 E. Washington Avenue El Cajon, CA 92020 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690 On 10/1/24, Level of Harm - Minimal harm or potential for actual harm - Noc Shift – Not applicable (N/A), CNA 2 stated CNAs documented N/A when the resident did not have urine output. Residents Affected - Few - AM Shift – No documentation - PM Shift – two (2), CNA 2 stated Resident 1 ' s incontinence brief was changed twice. On 10/2/24, - Noc Shift - No documentation - AM Shift – two (2), CNA 2 stated Resident 1 ' s incontinence brief was changed twice. - PM Shift – No documentation On 10/3/24, - Noc Shift – No documentation - AM Shift – N/A - PM Shift – N/A On 10/4/24, - Noc Shift – N/A - AM Shift – N/A - PM Shift – N/A On 10/5/24, - Noc Shift – 150 milliliters (ml), the DON stated, How did that happen? Unless the CNA squeezed the resident ' s brief and measured it in a cylindrical cup or the urinal? - AM Shift – N/A The DON stated the process was when the residents did not have UO for eight hours, and no BM for 2-3 days, the LNs were to assess the resident and call the attending physician. The DON stated the residents could have had urinary retention or blockage and or bowel obstruction that could potentially cause UTI and sepsis (a life-threatening condition that occurs when the body damages its own tissues and organs in response to an infection). Per the facility ' s policy, titled Urinary Continence and Incontinence – Assessment and Management, revised August 2022, indicated, .5. Identification and management of urinary tract infections will follow relevant clinical guidelines .Policy Interpretation and Implementation .2 .d. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555076 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555076 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/28/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Stillwater Post-Acute 510 E. Washington Avenue El Cajon, CA 92020 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690 observations, including .evidence of abdominal .surgery . Level of Harm - Minimal harm or potential for actual harm Per the facility ' s policy, titled Bowel Management, revised September 2017, indicated, .This facility will provide measures to help eliminate and/or alleviate constipation .2. Monitor for signs and symptoms of constipation, including: a) Bowel movements, including frequency, consistency, shape, volume, and color, as appropriate, b) Physician notification as indicated . Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555076 If continuation sheet Page 4 of 4

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0690GeneralS&S Dpotential for harm

    F690 - Incontinence

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

FAQ · About this visit

Common questions about this visit

What happened during the October 28, 2024 survey of STILLWATER POST-ACUTE?

This was a inspection survey of STILLWATER POST-ACUTE on October 28, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at STILLWATER POST-ACUTE on October 28, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, an..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.