F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure one (Resident A) of six sampled residents was
consistently assessed and was provided treatment and care in accordance with the professional standards
of practice, when Resident A had a fall and her vital signs became abnormal after the fall incident.
Residents Affected - Few
These failures increased the risk for the current health condition of the resident to worsen due to delayed
assessment and delayed provision of appropriate care.
Findings:
On September 11, 2024, at 12:30 p.m., an announced visit to the facility was conducted to investigate a
complaint for quality of care.
On September 16, 2024, at 11:00 a.m., Resident A ' s admission Record was reviewed. Resident A was
admitted to the facility on [DATE], with diagnoses which included cerebral infarction (stroke-loss of blood
flow to a part of the brain), epilepsy (a disorder in which nerve cells in the brain are disturbed, causing
seizures), and aphasia (a disorder that makes it difficult to speak).
A review of Resident A ' s Order Summary Report indicated:
- July 15, 2024, Observe for discolored urine, black tarry stools, sudden severe headache, n/v (nausea,
vomiting), diarrhea, muscle joint pain, lethargy (lack of energy), bruising, sudden changes in mental status
and/or VS (vital signs-reflect body functions-heart rate, blood pressure, temperature, breathing rate), SOB
(shortness of breath), nosebleed every shift, for use of Apixaban (Eliquis- blood thinner), if symptoms exist,
document Y for yes or N for no. If yes, document findings in a progress note or a change of condition.
-August 7, 2024, Monitor left side of face discoloration and edema (buildup of fluid in the body ' s tissue)
everyday shift for s/p (status post-after) fall injury.
-Observe for discolored urine, black tarry stools, sudden severe headache, n/v, diarrhea, muscle joint pain,
lethargy, bruising, sudden changes in mental status, and/or VS (vital signs), SOB (shortness of breath),
nosebleed every shift for use of Apixaban.
A review of Resident A ' s document titled,SBAR (Situation, background, assessment, recommendation-a
communication tool used by healthcare workers when there is a change of condition among a patient)
Communication Form,indicated the following:
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
555084
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Springs Healthcare & Wellness Centre
82262 Valencia Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
-dated August 6, 2024, . Resident was found on the floor by staff on left side of the body noted, no other
injuries noted .Recommendations of Primary Clinicians (doctor) .monitor continue neuro (neurological)
checks X ray of area .
-dated August 7,2024, .Altered level of consciousness .8/6/24 (August 6, 2024) pt had fall .Skin evaluation
.no changes observed .patient noted to have edema to left side of face and purple discoloration to left, no
response to verbal stimuli, pt opened eyes with sternal rub .vitals are abnormal temperature 102,
respiratory rate 24, Pulse rate 142, blood pressure 167/100 .
A review of Resident A ' s document titled Weights and Vitals Exceptions indicated:
-On August 6, 2024, at 3:20 p.m., BP 140/99, Pulse 122 (regular-Rhythm of heart rate)
-On August 7, 2024, at 5:21 a.m., BP 176/114, Pulse 141 (irregular-new onset)
-On August 7, 2024, at 9:06 a.m., BP 167/100, Pulse 142 (irregular-new onset)
-On August 7, 2024, at 11:29 a.m., BP 160/90, Pulse rate 105 (regular)
A review of Resident A ' s Care Plans indicated:
- .had an actual fall with injury r/t (related to) poor balance, seizure, Type 2 (two) DM (Diabetes
Mellitus-characterized by high sugar levels in the blood), HX (history) of stroke ., dated August 6, 2024,
.Interventions .monitor x (times) 72 hours for coc (change of condition), Neuro-checks x (times) as
schedule, notify MD of any changes .
- .COC (change of condition) .Patient with ALOC (altered level of consciousness), abnormal vitals . dated
August 7, 2024, .Interventions . monitor left side of face discoloration and edema, notify MD/RP (resident
representative) .
- .Resident is on anticoagulant (blood thinner) therapy Apixaban r/t (related to) stroke . dated March 13,
2024, .Interventions .monitor/document/report PRN (as needed) adverse reactions (undesired harmful
effect resulting from a medication) of Anticoagulant therapy .bruising .sudden change in mental status,
significant or sudden change in v/s (vital signs), review medication list for adverse reactions. Avoid use of
aspirin or NSAIDS (non-steroidal anti-inflammatory drugs-used to relieve pain, reduce swelling) .
A review of Resident A ' s Neurological Flow Sheet, indicated the following:
-On August 6, 2024, was reviewed, neuro check at 3:00 p.m. indicated BP increased to 140/99, and pulse
rate 122, at 7:00 p.m. pulse rate 110, and at 11:00 p.m. pulse rate 108.
-On August 7, 2024, at 3:00 a.m. BP elevated 170/90, pulse rate 110, at 7:00 a.m. BP 169/100, pulse rate
136.
Further review of Resident A ' s record did not indicate any documentation that the elevated blood pressure
and elevated pulse rate was addressed on August 6, 2024 (at 3 p.m., at 7 p.m.; and 11 p.m.)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555084
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Springs Healthcare & Wellness Centre
82262 Valencia Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
and on August 7, 2024 (at 3 a.m. and 7 p.m.).
Level of Harm - Minimal harm
or potential for actual harm
On September 16, 2024, at 2:30 p.m., an interview was conducted with Certified Nursing Assistant (CNA)
1. CNA 1 stated she came in at 6:45 a.m., on August 6, 2024, and Resident A was already in her bed, with
a bruise on her check. CNA 1 stated if the heart rate is 50 bpm or less or 100 bpm or more, it is important
to tell the charge nurse. CNA-1 stated if a pulse rate is 120 bpm or more, she would tell the charge nurse
immediately, fill out a stop and watch form, and give it to the licensed nurse, and the licensed nurse would
fill out a COC.
Residents Affected - Few
On September 16, 2024, at 3:15 p.m., an interview was conducted with CNA-3. CNA-3 stated Resident A '
s heart rate was 122 bpm, and her Blood Pressure was 140/99 at the beginning of the shift, around 3:00
p.m., onAugust 6, 2024. CNA 3 stated it was reported to the licensed nurse. CNA-3 stated when she takes
a resident ' s vital signs, and if they are abnormal, she may need to adjust the blood pressure cuff or
reposition the resident and try again, if the vital signs are still abnormal, would let the licensed nurse know
and write it on a Stop & Watch form. CNA-3 stated if a resident had a heart rate of 142 bpm, and it was an
irregular rhythm, she would check the radial (wrist) or apical (bottom tip of the heart-area over the left chest
wall below the nipple line, need a stethoscope to hear the heartbeat) pulse to confirm, and go straight to
the licensed nurse and tell them immediately.
On September 16, 2024, at 4:05 p.m., an interview was conducted with CNA-4. CNA-4 stated she was the
CNA working the night shift and she stated the CNAs normally take vital signs at the beginning of their shift,
working nights, she would try to get vital signs on her patients between 11:00 pm and 12:00 a.m. to not
disturb them. CNA-4 stated she does not remember when she took Resident A ' s vital signs, Resident A ' s
heart rate was 142 bpm and blood pressure was 176/111, she should have told the charge nurse right
away and she did not. CNA-4 stated she manually put the vital signs into the electronic medical record at
5:00 a.m. but forgot to let the charge nurse know, if she had told the charge nurse about Resident A ' s vital
signs being out of range and irregular, the charge nurse would have called the Director of Nursing (DON),
and Resident A ' s blood pressure and pulse would have been re-checked, she failed to tell the nurse.
CNA-4 stated she thought Resident A ' s heart rate and blood pressure were high because of her falling,
Resident A looked beat up, Resident A ' s face was swollen, CNA-4 was surprised Resident A had not been
sent to the emergency room.
On September 16, 2024, at 5:25 p.m. an interview was conducted with Licensed Vocational Nurse (LVN) 1.
LVN 1 stated he was the charge nurse on the evening shift August 6, 2024, after Resident A fell. LVN-1
stated CNA-3 had told him, Resident A ' s heart rate was 122 bpm, and the blood pressure was 140/99, he
asked Resident A if she was in pain. LVN-1 stated he does not remember giving Resident A any additional
medication to help with her heart rate or blood pressure and does not remember if Resident A ' s heart rate
and blood pressure were lower as the shift progressed.
On September 17, 2024, at 4:45 p.m., an interview was conducted with the Director of Staff Development
(DSD). The DSD stated the CNAs and the licensed nurses have been in-serviced on needing to be aware
of abnormal vital signs, and when to complete a change of condition form. The DSD stated the licensed
nurses should have called the DON or the physician when Resident A ' s vital signs were abnormal.
A review of Resident A ' s record indicated the resident was transferred to the hospital on August 7, 2024,
at approximately 9:30 a.m.
A review of Resident A ' s hospital records indicated the resident had a sinus tachycardia (fast
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555084
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Springs Healthcare & Wellness Centre
82262 Valencia Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
heart rate) with PVC (pre-ventricular contractions-extra heart beats that begin in the lower portion of the
heart-disrupts a regular rhythm), Incomplete Right Bundle Branch Block (a partial interruption in the flow of
electrical impulses in the heart to beat regularly).
A review of a document used for training titled Anticoagulant (blood thinner-a medication used to prevent
the blood from clotting) and Antiplatelet (medication used to prevent blood clots from forming) Use:
Indications and Monitoring, no date, indicated .intense monitoring for unspecified or uncomplicated '
bruising ' is not recommended or required .UNUSUAL bruising (i.e. bruises that develop without known
cause or grow in size) should be regularly monitored and reported .to the physicians a change of condition
(COC) .
A review of the facility ' s policy and procedure titled, Fall Management Program, dated March 13, 2021,
indicated .provide residents a safe environment that minimizes complications associated with falls .following
every resident fall, the licensed nurse will perform a post-fall evaluation .for an unwitnessed fall .with
suspected or known head injury, the licensed nurse will complete neurological checks for 72 hours following
the fall incident .the Attending physician will be informed if there is a deviation (abnormal) from the Resident
' s baseline (normal) status for further instructions .
A review of the facility ' s policy and procedure titled, Change of Condition Notification, dated April 1, 2015,
indicated .ensure residents, family, legal representatives, and physicians are informed of changes in the
resident ' s condition in a timely manner .The facility will promptly inform the resident, consult with the
resident ' s attending physician .when the resident endures a significant change in their condition caused
by, but not limited to .an accident .a significant change in the resident ' s physical, mental status . ' Change
of Condition ' related to Attending Physician notification is defined as when the Attending Physician must be
notified when any sudden and marked adverse change in the resident ' s condition which is manifested by
signs and symptoms different than usual denote (indicate) a new problem .and require a medical
assessment, coordination and consultation with the attending physician and a change in the treatment plan
.It is the responsibility of the person who observes the change to report the change to the licensed nurse
.the Licensed Nurse must observe and assess the overall condition utilizing a physical assessment and
chart review .Licensed Nurse will notify the resident ' s Attending Physician . when there is an .accident
involving the resident which results in injury .deterioration in health .clinical complications .Emergency
Situations .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555084
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Springs Healthcare & Wellness Centre
82262 Valencia Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure sufficient licensed nurses with the appropriate
competencies and skill sets necessary to care for one (Resident A) of six sampled residents' needs, as
identified through resident assessments, and described in the plan of care.
This failure has the potential to affect the provision of care for Resident A and other residents at the facility.
Findings:
On September 11, 2024, at 12:30 p.m., an announced visit to the facility was conducted to investigate a
complaint for quality of care.
On September 16, 2024, at 11 a.m., Resident A ' s admission Record was reviewed. Resident A was
admitted to the facility on [DATE], with diagnoses which included cerebral infarction (stroke-loss of blood
flow to a part of the brain), epilepsy (a disorder in which nerve cells in the brain are disturbed, causing
seizures), and aphasia (a disorder that makes it difficult to speak).
A review of Resident A ' s Order Summary Report indicated:
- July 15, 2024, Observe for discolored urine, black tarry stools, sudden severe headache, n/v (nausea,
vomiting), diarrhea, muscle joint pain, lethargy (lack of energy), bruising, sudden changes in mental status
and/or VS (vital signs-reflect body functions-heart rate, blood pressure, temperature, breathing rate), SOB
(shortness of breath), nosebleed every shift, for use of Apixaban (Eliquis- blood thinner), if symptoms exist,
document Y for yes or N for no. If yes, document findings in a progress note or a change of condition.
-August 7, 2024, Monitor left side of face discoloration and edema (buildup of fluid in the body ' s tissue)
everyday shift for s/p (status post-after) fall injury.
-Observe for discolored urine, black tarry stools, sudden severe headache, n/v, diarrhea, muscle joint pain,
lethargy, bruising, sudden changes in mental status, and/or VS (vital signs), SOB (shortness of breath),
nosebleed every shift for use of Apixaban.
A review of Resident A ' s document titled,SBAR (Situation, background, assessment, recommendation-a
communication tool used by healthcare workers when there is a change of condition among a patient)
Communication Form,indicated the following:
-dated August 6, 2024, . Resident was found on the floor by staff on left side of the body noted, no other
injuries noted .Recommendations of Primary Clinicians (doctor) .monitor continue neuro (neurological)
checks X ray of area .
-dated August 7,2024, .Altered level of consciousness .8/6/24 (August 6, 2024) pt had fall .Skin evaluation
.no changes observed .patient noted to have edema to left side of face and purple discoloration to left, no
response to verbal stimuli, pt opened eyes with sternal rub .vitals are abnormal temperature 102,
respiratory rate 24, Pulse rate 142, blood pressure 167/100 .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555084
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Springs Healthcare & Wellness Centre
82262 Valencia Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
A review of Resident A ' s document titled Weights and Vitals Exceptions indicated:
Level of Harm - Minimal harm
or potential for actual harm
-On August 6, 2024, at 3:20 p.m., BP 140/99, Pulse 122 (regular-Rhythm of heart rate)
-On August 7, 2024, at 5:21 a.m., BP 176/114, Pulse 141 (irregular-new onset)
Residents Affected - Some
-On August 7, 2024, at 9:06 a.m., BP 167/100, Pulse 142 (irregular-new onset)
-On August 7, 2024, at 11:29 a.m., BP 160/90, Pulse rate 105 (regular)
A review of Resident A ' s Care Plans indicated:
- .Resident is on anticoagulant (blood thinner) therapy Apixaban r/t (related to) stroke . dated March 13,
2024, .Interventions .monitor/document/report PRN (as needed) adverse reactions (undesired harmful
effect resulting from a medication) of Anticoagulant therapy .bruising .sudden change in mental status,
significant or sudden change in v/s (vital signs), review medication list for adverse reactions. Avoid use of
aspirin or NSAIDS (non-steroidal anti-inflammatory drugs-used to relieve pain, reduce swelling) .
- .had an actual fall with injury r/t (related to) poor balance, seizure, Type 2 (two) DM (Diabetes
Mellitus-characterized by high sugar levels in the blood), HX (history) of stroke ., dated August 6, 2024,
.Interventions .monitor x (times) 72 hours for coc (change of condition), Neuro-checks x (times) as
schedule, notify MD of any changes .
- .COC (change of condition) .Patient with ALOC (altered level of consciousness), abnormal vitals . dated
August 7, 2024, .Interventions . monitor left side of face discoloration and edema, notify MD/RP (resident
representative) .
A review of Resident A ' s Neurological Flow Sheet, indicated the following:
-On August 6, 2024, was reviewed, neuro check at 3:00 p.m. indicated BP increased to 140/99, and pulse
rate 122, at 7:00 p.m. pulse rate 110, and at 11:00 p.m. pulse rate 108.
-On August 7, 2024, at 3:00 a.m. BP elevated 170/90, pulse rate 110, at 7:00 a.m. BP 169/100, pulse rate
136.
Further review of Resident A ' s record did not indicate any documentation that the elevated blood pressure
and elevated pulse rate was addressed on August 6, 2024 (at 3 p.m., at 7 p.m.; and 11 p.m.) and on August
7, 2024 (at 3 a.m. and 7 p.m.).
On September 16, 2024, at 2:30 p.m., an interview was conducted with Certified Nursing Assistant (CNA)
1. CNA 1 stated she came in at 6:45 a.m., on August 6, 2024, and Resident A was already in her bed, with
a bruise on her check. CNA 1 stated if the heart rate is 50 bpm or less or 100 bpm or more, it is important
to tell the charge nurse. CNA-1 stated if a pulse rate is 120 bpm or more, she would tell the charge nurse
immediately, fill out a stop and watch form, and give it to the licensed nurse, and the licensed nurse would
fill out a COC.
On September 16, 2024, at 3:15 p.m., an interview was conducted with CNA 3. CNA 3 stated Resident A ' s
heart rate was 122 bpm, and her Blood Pressure was 140/99 at the beginning of the shift, around
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555084
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Springs Healthcare & Wellness Centre
82262 Valencia Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
3:00 p.m., onAugust 6, 2024. CNA 3 stated it was reported to the licensed nurse. CNA-3 stated when she
takes a resident ' s vital signs, and if they are abnormal, she may need to adjust the blood pressure cuff or
reposition the resident and try again, if the vital signs are still abnormal, would let the licensed nurse know
and write it on a Stop & Watch form. CNA-3 stated if a resident had a heart rate of 142 bpm, and it was an
irregular rhythm, she would check the radial (wrist) or apical (bottom tip of the heart-area over the left chest
wall below the nipple line, need a stethoscope to hear the heartbeat) pulse to confirm, and go straight to
the licensed nurse and tell them immediately.
On September 16, 2024, at 4:05 p.m., an interview was conducted with CNA 4. CNA 4 stated she was the
CNA working the night shift and she stated the CNAs normally take vital signs at the beginning of their shift,
working nights, she would try to get vital signs on her patients between 11:00 pm and 12:00 a.m. to not
disturb them. CNA 4 stated she does not remember when she took Resident A ' s vital signs, Resident A ' s
heart rate was 142 bpm and blood pressure was 176/111, she should have told the charge nurse right
away and she did not. CNA-4 stated she manually put the vital signs into the electronic medical record at
5:00 a.m. but forgot to let the charge nurse know, if she had told the charge nurse about Resident A ' s vital
signs being out of range and irregular, the charge nurse would have called the Director of Nursing (DON),
and Resident A ' s blood pressure and pulse would have been re-checked, she failed to tell the nurse. CNA
4 stated she thought Resident A ' s heart rate and blood pressure were high because of her falling,
Resident A looked beat up, Resident A ' s face was swollen, CNA-4 was surprised Resident A had not been
sent to the emergency room.
On September 16, 2024, at 5:25 p.m. an interview was conducted with Licensed Vocational Nurse (LVN) 1.
LVN 1 stated he was the charge nurse on the evening shift August 6, 2024, after Resident A fell. LVN 1
stated CNA 3 had told him, Resident A ' s heart rate was 122 bpm, and the blood pressure was 140/99, he
asked Resident A if she was in pain. LVN 1 stated he does not remember giving Resident A any additional
medication to help with her heart rate or blood pressure and does not remember if Resident A ' s heart rate
and blood pressure were lower as the shift progressed.
On September 17, 2024, at 12 p.m., an interview was conducted with LVN 2. LVN 2 stated she was the
charge nurse who took care of Resident A on the night shift, of August 6th through August 7, 2024. LVN 2
stated she did not know about Resident A ' s high heart rate or blood pressure until after Resident A went
to the hospital. LVN 2 stated she was monitoring Resident A ' s vital signs and neurological checks every
four hours. LVN 2 stated she did not know Resident A had an irregular heart rate of 142, or high blood
pressure of 176/114. She stated if she had known, she would have assessed Resident A, asked the other
licensed nurse in the facility to also assess Resident A and recheck the vital signs, then she would have
checked Resident A ' s code status, and let the Director of Nursing (DON) know she was calling 911, and
call the doctor and Resident A ' s family.
On September 17, 2024, at 4:45 p.m., an interview was conducted with the Director of Staff Development
(DSD). The DSD stated the CNAs and the licensed nurses have been in-serviced on needing to be aware
of abnormal vital signs, and when to complete a change of condition form. The DSD stated the licensed
nurses should have called the DON or the physician when Resident A ' s vital signs were abnormal.
A review of Resident A ' s record indicated the resident was transferred to the hospital on August 7, 2024,
at approximately 9:30 a.m.
A review of Resident A ' s hospital records indicated the resident had a sinus tachycardia (fast heart rate)
with PVC (pre-ventricular contractions-extra heart beats that begin in the lower portion
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555084
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Desert Springs Healthcare & Wellness Centre
82262 Valencia Avenue
Indio, CA 92201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
of the heart-disrupts a regular rhythm), Incomplete Right Bundle Branch Block (a partial interruption in the
flow of electrical impulses in the heart to beat regularly).
A review of a document used for training titled Anticoagulant (blood thinner-a medication used to prevent
the blood from clotting) and Antiplatelet (medication used to prevent blood clots from forming) Use:
Indications and Monitoring, no date, indicated .intense monitoring for unspecified or uncomplicated '
bruising ' is not recommended or required .UNUSUAL bruising (i.e. bruises that develop without known
cause or grow in size) should be regularly monitored and reported .to the physicians a change of condition
(COC) .
A review of the facility ' s policy and procedure titled, Fall Management Program, dated March 13, 2021,
indicated .provide residents a safe environment that minimizes complications associated with falls .following
every resident fall, the licensed nurse will perform a post-fall evaluation .for an unwitnessed fall .with
suspected or known head injury, the licensed nurse will complete neurological checks for 72 hours following
the fall incident .the Attending physician will be informed if there is a deviation (abnormal) from the Resident
' s baseline (normal) status for further instructions .
A review of the facility ' s policy and procedure titled, Change of Condition Notification, dated April 1, 2015,
indicated .ensure residents, family, legal representatives, and physicians are informed of changes in the
resident ' s condition in a timely manner .The facility will promptly inform the resident, consult with the
resident ' s attending physician .when the resident endures a significant change in their condition caused
by, but not limited to .an accident .a significant change in the resident ' s physical, mental status . ' Change
of Condition ' related to Attending Physician notification is defined as when the Attending Physician must be
notified when any sudden and marked adverse change in the resident ' s condition which is manifested by
signs and symptoms different than usual denote (indicate) a new problem .and require a medical
assessment, coordination and consultation with the attending physician and a change in the treatment plan
.It is the responsibility of the person who observes the change to report the change to the licensed nurse
.the Licensed Nurse must observe and assess the overall condition utilizing a physical assessment and
chart review .Licensed Nurse will notify the resident ' s Attending Physician . when there is an .accident
involving the resident which results in injury .deterioration in health .clinical complications .Emergency
Situations .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555084
If continuation sheet
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