F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on interview and record review, the facility failed to report an allegation of abuse for one of three
sampled residents (Resident 1) to the California Department of Public Health (the Department) within two
hours, in accordance with the facility's policy and procedure (P&P), titled Adult Abuse, revised April 2018.
This failure resulted in the delay of notification to the Department and had the potential for Resident 1 to be
subjected to abuse while at the facility.
Findings:
During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1
on 4/3/2025, with diagnoses including urinary tract infection (UTI, an infection in any part of the urinary
system, including the kidneys, bladder, or urethra), metabolic encephalopathy (brain disease that alters
brain function or structure), and hypertension (high blood pressure).
During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 4/10/2025,
the MDS indicated Resident 1 was severely impaired in cognitive skills (the ability to make daily decisions).
The MDS indicated Resident 1 required substantial/maximal assistance (helper does more than half the
effort) from staff for lower body dressing and toileting hygiene. The MDS indicated Resident 1 required
supervision (oversight, encouragement or cuing) from staff for eating, oral and personal hygiene, and upper
body dressing.
During an interview on 4/17/2025 at 8:43 a.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated
Resident 1 made an allegation of sexual abuse to CNA 1 on 4/16/2025 at around 7 a.m. CNA 1 stated that
Resident 1 had claimed that during the night (no time specified), Resident 1 had been raped. CNA 1 stated
CNA 1 informed Licensed Vocational Nurse (LVN) 1 right away of Resident 1's allegation of sexual abuse.
During an interview on 4/17/2025 at 8:56 a.m. with LVN 1, LVN 1 stated CNA 1 informed LVN 1 of Resident
1's allegation of sexual abuse on 4/16/2025 at around 7:25 a.m. LVN 1 stated LVN 1 informed the Director
of Nursing (DON) of Resident 1's allegation of sexual abuse when the DON arrived at the facility at around
7:45 a.m. LVN 1 stated all allegations of abuse needed to be reported within 2 hours to the police,
Ombudsman (an official appointed to investigate individuals' complaints against maladministration), and the
Department. LVN 1 stated LVN 1 did not report the allegation of abuse to the police, Ombudsman, or the
Department. LVN 1 stated the Administrator (ADM) reported it.
During a concurrent interview and record review on 4/17/2025 at 9:20 a.m. with the ADM, the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555085
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555085
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Manor Care Center
621 W Bonita Ave
Claremont, CA 91711
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
facility's Communication Result Report (fax transmission report), dated 4/16/2025 was reviewed. The
Communication Result Report indicated a Report of Suspected Dependent Adult/Elder Abuse (SOC 341)
was faxed to the Department on 4/16/2025 at 10:37 a.m. The ADM confirmed the facility reported Resident
1's allegation of abuse to the Department via fax on 4/16/2025 at 10:37 a.m. The ADM stated the facility
had reported Resident 1's allegation of abuse to the Ombudsman and police within 2 hours of Resident 1's
allegation. The ADM stated the facility did not report Resident 1's allegation of abuse to the Department
within 2 hours.
During an interview on 4/17/2025 at 1:45 p.m. with the DON, the DON stated LVN 1 informed the DON of
Resident 1's allegation of abuse on 4/16/2025 at around 8:30 a.m. The DON stated the DON informed the
ADM immediately. The DON stated the ADM was responsible to report the allegation of abuse to the police,
Ombudsman, and the Department. The DON stated allegations of abuse needed to be reported within 2
hours to the police, the Ombudsman, and the Department.
During a review of the facility's P&P titled, Adult Abuse, revised April 2018, the P&P indicated, Anyone who
is an owner, operator, employee, manager, agent or contractor of the facility who has observed, suspects or
has knowledge of an allegation of abuse shall report to the Department of Public Health Licensing Division,
the Ombudsman, law enforcement and the administrator immediately, but not later than 2 hours.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555085
If continuation sheet
Page 2 of 2