F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility document review, the facility failed to follow the
infection control practices while cleaning the resident rooms for two of two sampled residents (Residents 1
and 2) and 10 nonsampled residents (Residents 3, 4, 5, 6, 7, 8, 9, 10, 11, and 12.)
Residents Affected - Some
* Housekeepers 1 and 2 did not use a new cloth while cleaning the individually used equipment between
Residents 1, 2, 3, 4, 5, 6, 7, 8, and 9.
* Housekeepers 1 and 2 did not wear a gown while cleaning the resident rooms with the EBP signage.
* Housekeeper 1 scrubbed the toilet seats for Rooms A and B's shared restroom, and Room C's restroom
with a toilet scrub brush for toilet bowl use only.
* Housekeeper 1 failed to clean the restroom grab bars for Rooms A and B's shared restroom, and Room
C's restroom.
These failures had the potential to spread infection to the residents in the facility.
Findings:
Review of the facility's Infection Prevention Manual for Long Term Care revised 5/2024 showed EBP are an
infection control intervention designed to reduce transmission of multidrug-resistant organisms by wearing
a gown and gloves during high contact resident care activities, which may include environmental sanitation.
1.a. On 7/30/24 at 0919 hours, Housekeeper 1 was observed cleaning Resident Room C. The signage
showed three residents (Residents 7, 8, and 9) resided in the room. An EBP sign was observed outside the
room's doorway. The following observations were made:
- Housekeeper 1 did not wear a gown while cleaning inside Room C.
- Housekeeper 1 was observed using a damp washcloth with disinfectant and wiped down Residents 7, 8,
and 9's tray tables with the same damp washcloth.
- Housekeeper 1 got a new damp washcloth and cleaned Residents 7, 8, and 9's call light and call light
cord with the same washcloth.
- Housekeeper 1 got a new damp washcloth and cleaned Residents 7, 8, and 9's nightstand with the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555093
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555093
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Post-Acute
1929 N. Fairview Street
Santa Ana, CA 92706
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
same washcloth.
Level of Harm - Minimal harm
or potential for actual harm
- Housekeeper 1 used a handled toilet bowl brush to scrub the top and bottom of the toilet lid and seat, and
then scrubbed the toilet bowl.
Residents Affected - Some
- Housekeeper 1 was not observed wiping down the handrail next to the toilet.
Medical record review for Resident 7 was initiated on 7/30/24. Resident 7 was readmitted to the facility on
[DATE].
Review of Resident 7's Order Review Report dated 7/30/24, showed a physician's order dated 5/30/24, for
EBP.
Medical record review for Resident 8 was initiated on 7/30/24. Resident 8 was readmitted to the facility on
[DATE].
Review of Resident 8's Order Review Report dated 7/30/24, showed a physician's order dated 6/18/24, for
EBP.
b. On 7/30/24 at 0855 hours, Housekeeper 1 was observed cleaning Resident Room A. The door signage
showed three residents (Residents 1, 2, and 3) resided in the room. The following observations were made:
- Housekeeper 1 was observed using a washcloth soaked with disinfectant and wiped down Residents 1, 2,
and 3's tray tables with the same damp cloth.
- Housekeeper 1 then got a new washcloth soaked with disinfectant and cleaned Residents 1, 2, and 3's
nightstands, and a bookshelf across from Resident 3's bed with the same cloth.
- Housekeeper 1 then got a new washcloth soaked with disinfectant and cleaned Residents 1, 2, and 3's
call-lights and call-light cords with the same cloth.
c. On 7/30/24 at 0905 hours, Housekeeper 1 was observed cleaning Resident Room B. The door signage
showed three residents (Residents 3, 4, and 5) resided in the room. The following observations were made:
- Housekeeper 1 was observed using a washcloth soaked with disinfectant and wiped down Residents 4, 5,
and 6's tray tables with the same damp cloth.
- Housekeeper 1 then got a new washcloth soaked with disinfectant and cleaned Residents 4, 5, and 6's
call-lights and call-light cords with the same cloth.
- Housekeeper 1 then got a new washcloth soaked with disinfectant and cleaned Residents 4, 5, and 6's
nightstand, and Resident 6's transfer pole (a pole from floor-to-ceiling for resident use) with the same
washcloth. Resident 6 was observed grabbing onto the transfer bar after the housekeeper wiped it down.
d. On 7/30/24 at 0934 hours, Housekeeper 1 was observed cleaning the shared restroom for Resident
Rooms A and B. Housekeeper 1 was observed scrubbing both sides of the toilet seat with the same
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555093
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555093
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Post-Acute
1929 N. Fairview Street
Santa Ana, CA 92706
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
toilet scrub brush used in Room C. The housekeeper failed to clean the grab bar located next to the toilet.
Level of Harm - Minimal harm
or potential for actual harm
On 7/30/24 at 0940 hours, an interview was conducted with Housekeeper 1, translated by CNA 1.
Housekeeper 1 stated they cleaned all the call lights with the same cloth, then got a new cloth for the tray
tables, and a new cloth for all the nightstands. The housekeeper stated it was to prevent cross
contamination. Housekeeper 1 stated they forgot to clean the grab bar in the restrooms and verified they
used a toilet brush to clean the toilet bowls and seats. Housekeeper 1 verified they used the toilet bowl
brush to scrub the toilet seats.
Residents Affected - Some
2. On 7/30/24 at 0951 hours, an observation and concurrent interview was conducted with Housekeeper 2.
Housekeeper 2 was observed cleaning Resident Room D. The door signage showed three residents
(Residents 10, 11, and 12) resided in the room. An EBP sign was observed outside the room's doorway.
The following observations were made:
- Housekeeper 2 did not wear a gown while cleaning inside Room D.
- Housekeeper 2 was observed using a washcloth soaked with disinfectant and wiped down Resident 10's
tray table, nightstand, call-light and call-light cord; then Resident 11's tray table, call-light and call-light cord;
and Resident 12's call-light and call-light cord with the same damp cloth.
Housekeeper 2 stated they did not need to wear a gown while cleaning the resident rooms with EBP if they
were not in contact with the resident. Housekeeper 2 stated they used one wash cloth to clean the tray
tables, nightstands, call-lights, and call-light cords for all three residents.
Medical record review for Resident 10 was initiated on 7/30/24. Resident 10 was readmitted to the facility
on [DATE].
Review of Resident 10's Order Review Report dated 7/30/24, showed a physician's order dated 6/18/24, for
EBP.
Medical record review for Resident 11 was initiated on 7/30/24. Resident 11 was admitted to the facility on
[DATE].
Review of Resident 11's Order Review Report dated 7/30/24, showed a physician's order dated 5/30/24, for
EBP.
On 7/30/24 at 1010 hours, an interview was conducted with the Environmental Services Supervisor. The
Environmental Services Supervisor stated the housekeeping staff should never use the same cloth to clean
between the residents, should always wear a gown when cleaning in a room with EBP, and should only use
the toilet bowl scrubber for inside the toilet bowl, not outside of the toilet bowl.
On 7/30/24 at 1023 hours, an interview was conducted with the Infection Preventionist. The Infection
Preventionist stated the housekeeping staff should always wear a gown when cleaning the resident rooms
with EBP since they were in contact with the residents' environment.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555093
If continuation sheet
Page 3 of 3