F 0552
Ensure that residents are fully informed and understand their health status, care and treatments.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to notify the resident ' s family member of changes in the
resident ' s condition when laboratory results were received with abnormal findings for one of three
sampled residents (Resident 1). This failure prevented Resident 1 and his family to express concerns, raise
questions, and participate in the plan of care for Resident 1.
Residents Affected - Few
Findings:
A review of Resident 1 ' s admission Record (AR- a document containing basic information of a resident),
dated December 28, 2023, indicated Resident 1 was admitted to the facility on [DATE], with diagnoses that
included acute (sudden in onset) respiratory failure, adult failure to thrive (decline in older adults ' health
and ability), and pancytopenia (having low levels of all three blood cell types: red blood cells, white blood
cells and platelets) among others. The AR further indicated nieces, son, sister, and brother as contact
persons.
A review of Resident 1 ' s Physician Order, with order date December 15, 2023, indicated, May do CBC
(Complete Blood Count), CMP (Complete Metabolic Panel), uric acid (a chemical created when the body
breaks down substances called purines) one time only until 12/19/2023 .
A review of Resident 1 ' s laboratory results for CMP and CBC, with test reported date December 19, 2023,
indicated the following blood test results are outside of normal ranges:
a. Glucose (amount of sugar in blood).
b. Creatinine (waste product that comes from the digestion of protein in your food).
c. Chloride (an electrolyte that helps maintain acid-base balance in your body).
d. Carbon dioxide (measures the amount of carbon dioxide in the blood).
e. AST/SGOT (aspartate aminotransferase/serum glutamic-oxaloacetic transaminase- a blood test that
looks for liver damage).
f. Alkaline Phosphatase (commonly used to diagnose liver damage or bone disorders).
g. BUN/Creatinine ratio (an indicator of kidney health).
h. WBC (White Blood Cells- cells involved in protecting the body against both infectious disease
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555108
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555108
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Inland Christian Home
1950 S Mountain Ave
Ontario, CA 91762
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
and foreign invaders).
Level of Harm - Minimal harm
or potential for actual harm
i. RBC (Red Blood Cells-component of blood responsible for the transportation of gases and nutrients
throughout the human body).
Residents Affected - Few
j. Hemoglobin (a protein in red blood cells that carries oxygen).
k. Hematocrit (the percentage by volume of red cells in your blood).
l. MCV (mean corpuscular volume- blood test measures the average size of your red blood cells).
m. MCH (Mean corpuscular hemoglobin- blood test measures the amount of hemoglobin within red blood
cells).
n. RDW (red cell distribution width- test measures the differences in the volume and size of your red blood
cells).
o. Platelet count (measures the number of platelets in your blood. Platelets are cells that help your blood
clot).
p. MPV (mean platelet volume- measures the average size of your platelets).
q. Absolute monocytes (a measurement of a particular type of white blood cell).
r. Absolute eosinophils (a measurement of a particular type of white blood cell).
s. Absolute basophils (a measurement of a particular type of white blood cell).
During a concurrent interview and record review on December 28, 2023, at 10:43 AM with the Assistant
Director of Nursing (ADON), Resident 1 ' s Progress Notes were reviewed. The ADON stated there was no
documentation on the Progress Notes that indicated Resident 1 ' s family were notified of the abnormal
laboratory results done on December 19, 2023. The ADON stated Resident 1 was transferred to the
hospital per family request after finding out about the abnormal results on December 22, 2023, three days
after the test results were received. The ADON further stated Resident 1 ' s family should have been
notified of the laboratory results promptly after the results were received.
During a concurrent interview and record review on December 28, 2023, at 1:00 PM with the Director of
Nursing (DON), the facility ' s policy and procedure (P&P) titled, Change in a Resident ' s Condition or
Status, revised February 2021 was reviewed. The P&P indicated, .Our facility promptly notifies the resident,
his or her attending physician, and the resident representative of changes in the resident ' s medical/mental
condition and/or status . The DON stated Resident 1 ' s family should have been notified of the lab results
promptly after receiving the results.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555108
If continuation sheet
Page 2 of 2