F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the nursing staff failed to ensure the call light device was in reach
for one out of three residents (Resident 1). This deficient practice had the potential to result in a delay of
care and the Resident 1 needs not being met. Findings: During a concurrent observation and interview on
8/6/2025 at 4:00 p.m. with Resident 1, Resident 1 was in bed with the call light next to his lower right hip.
Resident 1 stated he would like to call for help but is not able to call his nurse. Resident 1 stated when he
needs help, he usually yells to his roommate to call a nurse when he needs assistance. During a review of
Resident 1's admission Record (Face Sheet), the admission Record indicated Resident 1 was initially
admitted to the facility on [DATE] with diagnoses including functional quadriplegic ( a complete inability to
move due to severe physical disability or frailty without any physical injury), hypotension (low blood
pressure) and contracture of muscles multiple sites (multiple muscles have become permanently shortened
and stiff where the cannot move).During a review of Resident 1's History and Physical (H&P), dated
6/22/2025, the H&P indicated, Resident 1 has the capacity to understand and make decisions.During a
review of Resident 1's Minimum Data Set (MDS, a resident assessment tool) dated 6/29/2025, the MDS
indicated Resident 1 is dependent (helper does none of the effort to complete the activity, or the assistance
of two or more helpers is required for the resident to complete the activity) on eating , oral hygiene, toilet
hygiene, shower/bathe self, upper and lower body dressing. During a review of Resident 1's the Care Plan
(CP) dated 6/24/2025, the CP, interventions indicated to monitor and anticipate needs assisting with turning
and repositioning, keep call light in reach and answer promptly. During an interview on 8/6/2025 at 4:15
p.m., with Resident 1's roommate (Resident 41), Resident 41 stated he usually helps to call a nurse for
Resident 1 by calling a nurse on his cell phone. During a concurrent observation and interview on 8/6/2025
at 4:30 p.m. with Certified Nurse Assistant (CNA) 1 at Resident 1's bedside, CNA 1 stated Resident 1 could
not reach his call light. CNA 1 stated that because Resident 1 could not reach the call light, his needs could
not be addressed. During an interview on 8/8/20205 at 10:00 a.m., with Registered Nurse 2 (RN) 2, RN 2
stated the call light should have been placed near Resident 1's chest so he could reach it. RN 2 stated it
was important to have the call light in reach so Resident 1's needs can be met immediately. During an
interview on 8/8/2025 at 3:38 p.m. with the Director of Nursing (DON), the DON stated the call light should
be within reach of Resident 1 preferably next to his head. The DON stated that when Resident 1 cannot
reach his call light, his needs cannot be met. During a review of the facility's P&P titled CommunicationCall System dated 10/9/2024, the P&P indicated: Upon admission, each resident will be instructed how to
use the call alert system. The P&P indicated, the call alert device will be placed within the resident's reach.
The P&P indicated an adaptive call alert system will be provided to the residents who are unable to utilize
the general alert call system.
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 22
Event ID:
555114
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on interview and record review, the facility failed to investigate a claim of missing belongings for one
of eight sampled residents (Resident 8).This deficient practice resulted in Resident 8 missing her blanket
for three months.Findings:During a review of Resident 8's admission Record (face sheet), the admission
Record indicated Resident 8 was admitted to the facility 10/26/2018 with diagnoses including muscle
weakness and dementia (a general term for loss of memory, language, problem-solving and other thinking
abilities that are severe enough to interfere with daily life).During a review of Resident 8's Minimum Data
Set (MDS, a resident assessment tool) dated 5/19/2025, the MDS indicated Resident 8 had severe
cognitive impairment (inability to plan and carry out regular tasks and apply judgment).During a review of
Resident 8's Inventory of Personal Effects dated 4/24/2024 and updated on 7/28/2025, the Inventory of
Personal Effects section under lost, and stolen was updated to include four blankets missing per family
member (FM) 1.During a review of Resident 8's Theft/ Loss Report dated 8/7/2025, the report indicated
Resident 8's family member (FM) 1 stated 1 pink and red blanket with hearts was missing for three
months.During an interview on 8/6/2025 at 10:37 a.m., with FM 1, FM 1 stated the facility does Resident 8's
laundry and three months ago she informed the nursing staff (unknown) Resident 8's Valentine blanket with
hearts was missing and still not found.During an interview on 8/7/2025 at 2:33 p.m., with the social services
director (SSD), the SSD stated she had not been informed by nursing staff when FM 1 reported the missing
blanket. The SSD stated if she had been informed, she would have tried to find the missing blanket and
replaced the blanket if appropriate. The SSD stated she spoke with FM 1 who verified the blanket had been
missing for three months (unknown actual date) and FM 1sent the SSD a photo of Resident 8 using the
missing blanket while in the facility. The SSD stated FM 1 informed her that FM 1 had reported the missing
blanket to multiple certified nursing assistants (CNAs) and charge nurses (unidentified) when the blanket
first went missing. The SSD stated that although the blanket had not been logged into the inventory list, the
photo verified Resident 8 had the blanket while in the facility so if the facility was unable to locate the item,
the facility would replace the blanket. The SSD stated the nurses are supposed to report missing items to
her in a timely manner (within a day or two) so the missing item could be investigated. The SSD stated it
was important to investigate missing items in a timely manner, so the residents and their family know the
facility cares about their grievances and acts upon them. The SSD stated if she was aware, she could have
tried to locate the item or replace it sooner. The SSD stated not knowing caused a delay in action.During an
interview on 8/8/2025 at 3:33 p.m., with the director of nursing (DON), the DON stated missing items
needed to be reported to the SSD right away (within a day or two). The DON stated it was important to
investigate the missing item quickly because if the missing item was wanted or needed by the resident it
could affect the way the resident feels, and the item might be important to them.During a review of the
facility's policy and procedure (P&P) Theft and loss dated 7/11/2017, the P&P indicated all inquiries
regarding lost or stolen items are reported to the administrator and/or designee (SSD). The P&P indicated
when personal property was reported missing, the staff will immediately begin a search for the missing
property.
Event ID:
Facility ID:
555114
If continuation sheet
Page 2 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's
ability to function.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure psychotropic medications (medications that affect
brain activities associated with mental processes and behavior) were not used unnecessarily for one of five
sampled residents (Resident 66) by failing to define and monitor resident specific, measurable target
behaviors related to the use of Seroquel [an atypical antipsychotic used to improve mood, thoughts, and
behaviors] for people with schizophrenia (a mental illness that is characterized by disturbances in thought)
and bipolar disorder (mood swings that range from the lows of depression to elevated periods of emotional
highs)] for Resident 66.These deficient practices increased the risk of Resident 66 experiencing adverse
effects (unwanted or dangerous medication-related side effects) such as drowsiness, dizziness,
constipation, or increased risk of fall, and possibly leading to impairment or decline in their mental or
physical condition or functional or psychosocial status.Findings:During a review of Resident 66's admission
Record, the admission Record indicated, Resident 66 was admitted to the facility on [DATE] with diagnoses
including Lewy Bodies dementia (a disease associated with abnormal deposits of a protein called
alpha-synuclein in the brain), delusional disorder (a mental health condition characterized by persistent,
false beliefs that are not based on reality), and depression (a mood disorder that causes a persistent
feeling of sadness and loss of interest).During a review of Resident 66's History and Physical (H&P), dated
7/1/2025, the H&P indicated, Resident 66 had no capacity (ability) to understand and make
decisions.During a review of Resident 66's Minimum Data Set (MDS - a resident assessment tool), dated
7/7/2025, the MDS indicated Resident 66 required maximal assistance (Helper does more than half the
effort) from one staff for transfer, dressing, moderate assistance (Helper does less than half the effort) from
one staff for hygiene, supervision or touching assistance (Helper provides verbal cues and /or
touching/steadying and /or contact guard assistance as resident completes activity) from one staff for bed
mobility, and set up or touching assistance (Helper sets up or cleans up) for eating. The MDS section E
(behavior) indicated, Resident 66 did not have physical and verbal behavioral symptoms directed toward
others. The MDS section E indicated Resident 66 did not have hallucination (an experience involving the
apparent perception of something not present) and delusions (something that is believed to be true or real
but that is false or unreal). The MDS section E indicated Resident 66 did not have behavior related to
rejection of care.During a review of Resident 66's Care Plan (CP), revised on 7/10/2025, the CP Focus
indicated, Resident 66 uses psychotropic medication for psychosis. The CP Goal indicated, Resident 66 will
be free from psychotropic drug related complications. The CP Interventions indicated, give one tablet of
Seroquel by mouth 50 mg once a day and at bedtime for psychosis manifested by delusional thoughts and
sexually inappropriate thoughts.During a review of Resident 66's Psychiatric Assessment/Evaluation/
Consultation, dated on 7/16/2025, the Psychiatric Assessment/Evaluation/ Consultation indicated, Resident
66 did not hallucinate, delusions, or behavioral issues.During a concurrent interview and record review on
8/7/2025, at 4:16 p.m., with Registered Nurse (RN) 4, Resident 66's Order Summary Report (OSR), dated
8/7/2025 was reviewed. The OSR indicated, to monitor target behaviors for use of Seroquel due to
psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost
with reality) manifested by psychomotor agitation (a state of restlessness and anxiety that results in
repetitive and unintentional movements) and indicate the number of behavior occurrences ordered on
7/7/2025. The OSR indicated to give Seroquel 50 milligram (mg [unit of measurement]) one tablet by mouth
once a day and 50 mg at bedtime (total of 100 mg per day) for psychosis. RN 4 stated, she was not sure
what psychomotor agitations to monitor for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 3 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Seroquel. RN 4 stated, target behavior should be specific and measurable, so a psychiatrist ( a medical
practitioner specializing in the diagnosis and treatment of mental illness) could refer to and consider
Gradual Dose Reduction (GDR- a systematic approach to stepwise tapering of medication dosage to
assess if a lower dose can effectively manage symptoms, conditions, or risks, or if the medication can be
discontinued entirely). RN 4 stated, the staff should monitor specific target behaviors. During a concurrent
interview and record review on 8/8/2025, at 9:45 a.m., with RN 1, Resident 66's Medication Administration
Record (MAR), dated from 7/7/2025 to 8/6/2025 was reviewed. The MAR indicated there was no
psychomotor agitation. RN 1 stated, she did not witness any agitation since Resident 66 was admitted from
the General Acute Care Hospital (GACH). RN 1 stated that monitoring psychomotor agitations should be
clarified with psychiatrist because they are too general as a target behavior. RN 1 stated, if the target
behavior was not specific and measurable for the residents, this could lead to inaccurate assessment and
delay in GDR.During a telephone interview on 8/8/2025, at 12:12 p.m., with the Psychiatric Nurse
Practitioner (PNP) 1, the PNP 1 stated, Resident 66 was on Seroquel from the hospital prior to admission.
The PNP 1stated, Resident 66 did not have any behaviors including hallucinations and delusions according
to his assessment. The PNP 1 stated, he wanted to taper it down with GDR since Resident 66 was on
Seroquel from the GACH. The PNP 1 stated nurses should monitor specific target behaviors because
psychomotor agitation could be anything such as fidgeting, restlessness, or burst of anger. The PNP
1stated, Seroquel could be an unnecessary medication, and it should be tapered down as soon as possible
to avoid adverse reaction (an undesired or harmful effect of a drug) and a chemical restraint (the use of
medications to restrict a person's movement or freedom of action, or to control behavior, when the
medication is not part of a standard treatment for their condition). During an interview on 8/8/2025, at 2:56
p.m., with the Director of Nursing (DON), the DON stated, target behavior should be specific and
measurable to the resident's diagnosis. The DON stated, psychomotor agitations could be many things, and
this should be clarified with PNP 1. The DON stated that monitoring specific target behavior was important,
because a GDR would be performed based on the data. The DON stated that inaccurate data would lead to
delays on treatment, and the residents continuing to receive unnecessary medication. The DON stated that
the resident might suffer from unnecessary side effects/adverse reactions. The DON stated that
unnecessary medication could be used as chemical restraint as well.During a review of the facility's Policy
and Procedure(P&P) titled, Behavior/Psychoactive Medication Management, revised 4/24/2025, the P&P
indicated, Psychoactive Medication Considerations: vi. Any order for psychoactive medications must
Include a specific behavior manifestation.viii. Residents have the right to be free from chemical restraints. 4.
Parameters for use of Anti-psychotic Medications: a. Antipsychotic medications may be used to treat the
following conditions: i. Schizophrenia, ii. Schizoaffective disorder, iii. Schizophreniform disorder, iv. Tourette's
disorder, v. Huntington's disease, vi. Nausea, hiccups, itching, vii. A physical behavior problem which
causes the residents to 1. Present a danger to self or others or interferes with resident's ability to
participate iothers or of care. viii. Psychotic symptoms such as hallucinations or delusions which impair the
resident's functional capacity (eating, sleeping, toileting, etc.). b. Anti-psychotic medications SHOULD NOT
BE USED if one or more of the following conditions is the only manifestation: i. Restlessness, ii. Wandering,
iii. Poor self-care, iv. Nervousness, v. Uncooperativeness, vi. Impaired memory, vii. Sleep disturbance, viii.
Unsociability, ix. Fidgeting.
Event ID:
Facility ID:
555114
If continuation sheet
Page 4 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to ensure one out of two sampled residents (Resident 6) had
their Level 1 Preadmission Screening and Resident Review ([PASRR], a federal requirement to help ensure
that individuals are not inappropriately placed in nursing homes for long term care) completed
accurately.This deficient practice had the potential to delay care for Resident 6 and had the potential of not
receiving the proper level of care or services required.Findings:During a review of Resident 6's admission
Record, the admission Record indicated Resident 6 was admitted to the facility on [DATE] with diagnoses
including metabolic encephalopathy (a chemical imbalance or illness elsewhere in the body that disrupts
the brain's normal functioning, leading to various brain symptoms), rhabdomyolysis (a serious condition
where damaged muscle tissue breaks down, releasing its contents into the bloodstream that can lead to
kidney damage), post-traumatic stress disorder ([PTSD], a mental health condition that's caused by an
extremely stressful or terrifying event, either being part of it or witnessing it), and anxiety (a mental health
condition that cause fear, dread and other symptoms that are out of proportion to the situation). During a
review of Resident 6's Minimum Data Set ([MDS], a resident assessment tool) dated 6/5/2025, the MDS
indicated Resident 6 had intact cognitive (thought process) function and was set up assistance (helper sets
up while resident completes the activity) with self-care abilities such as eating, oral hygiene, personal
hygiene and upper body dressing. The MDS indicated a mood total severity score (indicates the overall
severity of a person's depression or mood disturbance) of 13 (5-9 indicating mild, 10-14 indicating
moderate, involves a greater number of symptoms and a more significant impact on daily
functioning).During a review of Resident 6's Order Summary Report DATED 7/31/2025, the Order
Summary Report indicated Sertraline (a prescription medication used to treat depression and other mental
health conditions) Tablet (pill) 100 milligram ([mg], a unit of measurement) give one tablet by mouth one
time a day for depression manifested by excessive worries of life situation ordered on 8/6/2025, alprazolam
(a prescription medication used to treat anxiety disorder, and panic disorder) oral tablet 0.5 mg give one
tablet by mouth every morning and at bedtime for anxiety manifested by irritability (a state of increased
sensitivity and a tendency to react with anger, frustration, or annoyance to stimuli, often triggered by small
things)/restlessness ordered on 7/31/2025. During a review of Resident 6's PASRR Level 1 screening dated
5/29/2025, the PASRR Level 1 screening was negative, and a Level 2 screening was not required. The
reason noted for Resident 6's negative PASRR Level 1 screening was no serious mental illness. The
PASRR Level 1 indicated NO was checked on question number nine, does the individual have a serious
diagnosed mental disorder such as Depressive Disorder, Anxiety Disorder, Panic Disorder,
Schizophrenia/Schizoaffective Disorder, or symptoms of Psychosis, Delusions, and/or Mood Disturbance.
There was no other screening done for Resident 6 after this screening was completed.During a concurrent
interview and record review on 8/8/2025 at 11:16 a.m. with the Director of Nursing (DON), the PASRR Level
1 screening dated 5/29/2025 was reviewed. The DON stated the PASRR Level 1 screening, on question
number nine, should have been answered YES to trigger a Level 2 screening to be done. The DON stated
Resident 6 started on new psychotropic medications after the first screening was done and that a resident
review status change screening should have been done. The DON stated the importance of an accurate
PASRR screening assessment was if a resident was positive for mental illness, the facility can provide
appropriate care and treatment services for the resident. The DON stated residents who are positive for
mental illness, a psychology/psychiatry consultation would be ordered, and care plan would be updated
accordingly. During a review of the facility's policy and procedure
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 5 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
(P&P), titled admission Screening Resident Review (PASRR), revised 4/24/2024, The P&P indicated the
Facility MDS Coordinator will be responsible for accessing and ensure updates to the PASRR are
completed by MDS guidelines such as significant change of statues MDS.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 6 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to implement a care plan for two of the three
sampled residents (Resident 52 and Resident 6) by failing to:A. Ensure Resident 52 had a care plan for
impaired hearing. B. Ensure Resident 6 who had a diagnosis of post-traumatic stress disorder ([PTSD], a
mental health condition that's caused by an extremely stressful or terrifying event, either being part of it or
witnessing it), had a care plan and included the use of psychotropic medications for mood disorders. These
deficient practices had the potential to negatively affect the quality of life and wellbeing for Resident 6 and
Resident 52 and could result in preventing them from achieving their highest practical well-being or needs
not being met. Findings:
A. During a review of Resident 52’s admission Record, the admission Record indicated Resident 52
was admitted to the facility on [DATE] with diagnoses including muscle weakness, type 2 diabetes mellitus
(high blood sugar) and major depressive disorder (a mental illness that negatively affects how you feel,
think and act).
During a review of Resident 52’s Minimum Data Set ([MDS], a resident assessment tool) dated
6/12/2025, the MDS indicated Resident 52’s cognitive skills (the mental action or process of
acquiring knowledge and understanding through thought, experience, and the senses) was intact. The MDS
indicated Resident 52 was dependent on toilet hygiene, substantial /maximal assistance (helper lifts or
holds trunk or limbs and provides more than half the effort) on shower/bathe self, upper and lower body
dressing and partial/moderate assistance (helper does more than half the effort) with oral hygiene personal
hygiene and upper body dressing.
During a concurrent interview and record review on 8/8/2025 at a.m., with the Social Service Director
(SSD), the SSD stated Resident 52 has signs of hearing loss. The SSD stated it is important that the
resident has a care plan to address her hearing loss so that everyone is aware and knows how to care for
the resident.
During an interview on 8/8/2025 at 3:38 p.m., with the Director of Nursing (DON), the DON stated that
because Resident 52 is hard of hearing there should have been a care plan initiated. The DON stated that
when you are talking to Resident 52 her needs may not be met because she is hard of hearing.
A review of the facility's policy and procedure (P&P) titled Person- Centered Care Planning, with a revised
date of 4/24/2025, indicated the baseline care plan must include the minimum healthcare information
necessary to properly care for each resident immediately upon their admission. The P&P indicated it should
address resident-specific health and safety concerns to prevent decline or injury, and would identify needs
for supervision and behavioral interventions, and assistance with activities of daily living.
B. During a review of Resident 6’s admission Record, the admission Record indicated Resident 6
was admitted to the facility on [DATE] with diagnoses including PTSD, anxiety (a mental health condition
that cause fear, dread and other symptoms that are out of proportion to the situation), opioid (a class of
drugs that are used to reduce moderate to severe pain) use disorder (a mental health condition where a
pattern of opioid use affects your health and daily life), and muscle weakness.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 7 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of Resident 6’s MDS dated [DATE], the MDS indicated Resident 6 had intact
cognitive (thought process) functioning and was set up assistance (helper sets up while resident completes
the activity) with self-care abilities such as eating, oral hygiene, personal hygiene and upper body dressing.
During a review of Resident 6’s Order Summary Report, the Order Summary Report indicated
Sertraline HCl (a prescription medication used to treat depression and other mental health conditions)
tablet (pill) 100 milligram ([mg], a unit of measurement) give one tablet by mouth one time a day for
depression manifested by excessive worries of life situation ordered on 8/6/2025, and alprazolam (a
prescription medication used to treat anxiety disorder, and panic disorder) oral tablet 0.5 mg give one tablet
by mouth every morning and at bedtime for anxiety manifested by irritability (a state of increased sensitivity
and a tendency to react with anger, frustration, or annoyance to stimuli, often triggered by small things) or
restlessness ordered on 7/31/2025.
During a review of Resident 6’s untitled care plan dated 5/30/2025, the care plan did not indicate a
goals or interventions for PTSD, or the use of psychotropic medications. There was no care plan in place for
the focus, goals, and interventions for Resident 6’s diagnosis of PTSD or psychotropic medications
used for mood disorders.
During a concurrent observation and interview on 8/5/2025 at 10: 06 a.m. with Resident 6 in their room,
Resident 6 stated she went through trauma in the past and has PTSD but did not want to discuss it any
further. Resident 6 stated the facility staff are aware of the past trauma.
During a concurrent interview and record review on 8/8/2025 at 10:52 a.m., with the Social Service Director
(SSD), the untitled care plan dated 5/30/2025 was reviewed. The SSD stated there should be a care plan
for Resident 6’s PTSD diagnosis. The SSD stated the importance of having a care plan for PTSD
was so the facility staff that care for the residents can care for them with caution.
During a concurrent interview and record review on 8/8/2025 at 2:58 p.m. with the Director of Nursing
(DON), the untitled care plan dated 5/30/2025 was reviewed. The DON stated there should be a care plan
in place for Resident 6’s PTSD diagnosis and the psychotropic medications Resident 6 was taking
for mood disorders. The DON stated having a care plan for PTSD was important so facility staff can be
aware of resident’s triggers and how to care for the residents appropriately. The DON stated if there
was no care plan for PTSD, facility staff may retrigger the trauma and it may affect the resident’s
mood, and affect the resident’s activities of daily living, and everyday life. The DON stated the
importance of a care plan for the psychotropic medication Resident 6 was taking was the medication may
alter the resident’s moods and behaviors and that the care plan lets facility staff know how to
monitor for side effects of the medication, if the medication was targeting behaviors it was ordered for and if
the medication was effective at targeting the behaviors. The DON stated the importance of having a
comprehensive person-centered care plan was, so the facility staff are providing appropriate care for the
residents, addressing any issues medically, and emotionally.
During a review of the facility’s policy and procedures (P&P) titled Person Centered Care Planning
revised 4/24/2025, indicated, trauma informed care is an approach to delivering care that involves
understanding, recognizing and responding to the effects of all types of trauma. The P&P indicated the
facility must develop and implement comprehensive person-centered care plan for each resident consistent
with the resident rights, that includes measurable objectives, and timeframes to meet a resident's medical,
nursing, and mental and psychosocial needs that are identified in the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 8 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
comprehensive assessment. The comprehensive care plan must describe the following: the services that
are to be furnished to attain or maintain the resident's highest practical physical, mental, and psychosocial
well­being, the services provided or arranged by the facility, as outlined by the comprehensive care
plan, must be culturally competent and trauma informed. The P&P indicated comprehensive care plans
must be reviewed and revised by the interdisciplinary team after each assessment, including both
comprehensive and quarterly review assessments.
Event ID:
Facility ID:
555114
If continuation sheet
Page 9 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, interview, and record review, the facility failed to ensure a medication listed on the
oral medications' Emergency kit (Ekit) index (list) matched the medication found inside the Ekit.This failure
had the potential to result in a delay in the administration of emergency medication and medication
error.Findings: During an observation and concurrent interview with Registered Nurse (RN) 1 at Nurses'
Station 1 of the Ekit on 8/7/2025 at 11:27 a.m., the medication listed on slot number 25 in the Ekit
medication list indicated potassium chloride 20 milliequivalents (mEq, unit of weight). The medication
observed in slot 25 was four tablets of nitrofurantoin 50 milligrams (mg, unit of weight). Registered Nurse
(RN ) 1 stated the pharmacist verifies the Ekit contents when delivered to the facility. RN 1 stated if a
medication was not in the Ekit, there was a risk for medication error, or delay in administration of the
needed medication.During a telephone interview on 8/7/2025 at 11:47 a.m., the dispensing pharmacist
(Pharmacist) stated Ekits were re-filled when a licensed nurse makes a request. The Pharmacist stated the
on-duty pharmacist was responsible for verifying Ekit contents with the medication list on the front of Ekit.
The Pharmacist stated if there was a discrepancy between Ekit contents and list then the Ekit should be
returned to the pharmacy to be fixed. During a review of the facility's policy titled Emergency Pharmacy
Service and Emergency Kits updated February 2020, the policy indicated Emergency kits are
monitored/inventoried by the consultant pharmacist at least every 30 days for completeness and expiration
dating of the contents.
Event ID:
Facility ID:
555114
If continuation sheet
Page 10 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the nursing staff failed to document monitoring on the medication
administration record (MAR) for signs and symptoms of bleeding for one out of three residents (Resident
63) who is on Apixaban (a medication that thins the blood, prevents clots). This deficient practice had the
potential to result in Resident 63 having blood in the stool or urine, bruising or severe headaches.
Findings:During a review of Resident 63's admission Record (face sheet) dated 8/8/2025, the admission
record indicated Resident 63 was admitted to the facility on [DATE] and readmitted on [DATE] with
diagnoses including hypotension (low blood pressure), hyperlipidemia (high cholesterol) and atrial flutter (a
heart rhythm disorder where the upper chambers of the heart beat very rapidly, typically between 250 and
350 times per minute).During a review of Resident 63's MDS dated [DATE], the MDS indicated Resident 63
was dependent (resident does none of the effort to complete the activity or the assistance of two or more
helpers is required to for the resident to complete the activity) on toilet transfer, chair/bed to chair transfer,
toilet hygiene, shower/bathing self, oral hygiene and lower and upper body dressing. During a review of
Resident 63's Order Summary Report dated 1/19/2025, the report indicated Resident 63 had an active
order for Apixaban oral tablet 2.5 mg (unit of measure) 1 tablet two times a day. During a review of Resident
63's Care Plan (CP) initiated 1/28/2025, the CP indicated to monitor and document every shift for signs and
symptoms of bleeding related to Apixaban. During a concurrent interview and record review on 8/8/2025 at
09:31 a.m., with Licensed Vocational Nurse (LVN) 1, LVN 1 reviewed Resident 63's MAR. LVN 1 stated
Resident 63 has not been monitored for the use of the Apixaban. LVN 1 stated the monitoring should have
been documented and recorded on Resident 63' s MAR. LVN 1 stated the licensed nurses are not
documenting monitoring for episodes of bleeding and bruising, which is important so we can notify the
doctor. During an interview on 8/8/2025 at 10:00 a.m., with Registered Nurse 2 (RN 2), RN 2 stated
Resident 63 is on an Apixaban, and it should be monitored and documented for bleeding every shift. During
an interview on 8/8/2025 at 3:38 p.m., with the Director of Nursing (DON), the DON stated Apixaban is an
anticoagulant, and we must monitor bleeding and bruising. The DON stated monitoring should be on the
MAR and because it is not documented on the MAR this means we are not monitoring episodes of
bleeding.During a review of the facility's Policy and Procedure (P&P) titled, Medication- Black Box Warning,
revised July 2018, the P&P indicated:1. The Licensed Nurse will review the Black Box Warning (the most
serious type of warning required by the U.S. Food and Drug Administration (FDA) on the labeling of
prescription drugs) for signs and symptoms of those high risks medication(s) for health risks and monitor.2.
The Licensed Nurse will document signs and symptoms related to parameters and document any adverse
consequences in nursing progress notes or on the MAR.3. The Licensed Nurse will inform the Attending
Physician of any signs and symptoms related to monitoring parameters and /or any adverse consequences.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 11 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure proper medication storage according to
requirements indicated on the pharmacy label and labelling medications when: 1.One vial of unopened
Humulin R [type of insulin (a hormone that removes excess sugar from the blood, can be produced by the
body or given artificially via medication)] was not stored inside the refrigerator. 2.One bottle of unopened
latanoprost eye drops (medication used to manage elevated pressure in the eye) was not stored inside the
refrigerator. 3.One bottle of artificial tears (lubricating eye drops used to help relieve dry and irritated eyes)
was not labeled with resident's full name, bottle showed room number, had a broken seal, and no open
date. 4. One bottle of omeprazole sodium liquid (medication used to reduce stomach acid) was not removed
from use after the label discard date of 8/6/2025. 5. One bottle of AZO Cranberry (used to aid in
maintaining urinary tract health) was not labeled with an open date.6. Voltaren External Gel 1% (Brand
name for Diclofenac Sodium topical gel, used to relieve arthritic pain) was not labeled with an open
date.These deficient practices had the potential to result in medication errors, reduced therapeutic effects,
and adverse outcomes from administering the wrong or expired medications, including loss of medication
efficacy. Findings: 1.During a review of Resident 38's admission Record, the admission Record indicated
the facility admitted the resident on 6/2/2020, with diagnoses including type 2 diabetes mellitus (DM-a
disorder characterized by difficulty in blood sugar control and poor wound healing), paraplegia (loss of
movement and or sensation, to some degree, of the legs) and dementia (progressive state of decline in
mental abilities). During a review of Resident 38's History and Physical (H&P) dated 6/2/2020, the H&P
indicated the resident can make needs known but cannot make medical decisions. During a review of
Resident 38's Minimum Data Set (MDS-a resident assessment tool) dated 5/212025, indicated the resident
had severely impaired cognition (ability to think and understand). The MDS indicated the resident was
dependent on staff for bed mobility, locomotion, dressing and personal hygiene. During a review of Resident
38's Order Summary Report, a physician's order dated 2/8/2022, indicated to administer Humulin R insulin
subcutaneously two times a day for DM. During a review of Resident 38's Medication Administration Record
(MAR), the MAR indicated Humulin R insulin was administered to the resident on 8/7/2025, during the 6:30
a.m. medication administration. During a concurrent observation and interview on 8/7/2025 at 10:36 a.m.,
with Licensed Vocational Nurse 1 (LVN) 1, Resident 38's Humulin R insulin vial was unopened with yellow
top seal (cap) and label indicated Refrigerate was found inside medication cart 3. LVN 1 stated medications
need to be at certain temperature to work and if improperly stored, residents may get adverse reactions.
During an interview on 8/7/2025, at 3:38 p.m., with the Director of Nursing (DON), the DON stated
medications are refrigerated to maintain stability and potency and may have reactions if not kept at a
certain temperature. During a review of facility's policies and procedures (P&P) titled Medication Storage in
the Facility updated on 8/2019, indicated medications requiring refrigeration or temperatures between 2 C
(36F) and 8C (46F) are kept in a refrigerator with a thermometer to allow temperature monitoring. The P&P
also indicated outdated, contaminated, or deteriorated medications and those in containers that are
cracked, soiled, or without secure closures are immediately removed from stock, disposed of according to
procedures for medication, and reordered from the pharmacy, if a current order exists.? During a review of
facility's P&P titled Medication Ordering and Receiving from Pharmacy updated on 2/2020, indicated each
prescription medication label includes resident name, medication name, strength of medication,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 12 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
date dispensed, specific directions for use, prescriber name, quantity of medication, prescription number,
dispensing pharmacy name, address, telephone number and beyond use or expiration date of medication.
2. During a review of Resident 100's admission Record, the admission Record indicated the facility
admitted the resident on 11/10/2023, and was readmitted on [DATE], with diagnoses including glaucoma (a
group of eye diseases that damage the optic nerve, which is crucial for sending visual information to the
brain), paraplegia (loss of movement and or sensation, to some degree, of the legs) and generalized
muscle weakness. During a review of Resident 100's Minimum Data Set (MDS- a resident assessment tool)
dated 7/13/2025, the MDS indicated the resident had moderately impaired cognition (ability to think and
understand). The MDS indicated the resident was dependent on staff for toileting hygiene, bathing and
lower body dressing. The MDS indicated total dependence on staff for bed to chair transfers. During a
review of Resident 100's Order Summary Report, a physician ‘s order dated 8/6/2025, indicated to instill
latanoprost 0.005% solution 1 drop in both eyes at bedtime for glaucoma. During a review of Resident 100's
Medication Administration Record (MAR), the MAR indicated latanoprost was administered to the resident
on 8/7/2025. During a concurrent observation and interview on 8/7/2025 at 10:36 a.m., with Licensed
Vocational Nurse 1 (LVN) 1, Resident 100's latanoprost eye drops was unopened, the seal not broken and
label indicated Refrigerate was found inside medication cart 3. LVN 1 stated medications need to be at
certain temperature to work and if improperly stored, residents may get adverse reactions. During an
interview on 8/7/2025, at 3:38 p.m., with Director of Nursing (DON), the DON stated medications are
refrigerated to maintain stability and potency and may have reactions if not kept at a certain temperature.
During a review of facility's policies and procedures (P&P) titled Medication Storage in the Facility updated
on 8/2019, indicated medications requiring refrigeration or temperatures between 2 C (36F) and 8C (46F)
are kept in a refrigerator with a thermometer to allow temperature monitoring. The P&P also indicated
outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or
without secure closures are immediately removed from stock, disposed of according to procedures for
medication, and reordered from the pharmacy, if a current order exists.? During a review of facility's P&P
titled Medication Ordering and Receiving from Pharmacy updated on 2/2020, indicated each prescription
medication label includes resident name, medication name, strength of medication, date dispensed,
specific directions for use, prescriber name, quantity of medication, prescription number, dispensing
pharmacy name, address, telephone number and beyond use or expiration date of medication. 3. During a
review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident
on 3/16/2024, and was readmitted on [DATE], with diagnoses including type 2 diabetes mellitus,
contracture of muscle (stiffening/shortening at any joint, that reduces the joint's range of motion) and sepsis
(a life-threatening blood infection). During a review of Resident 1's History and Physical (H&P) dated
6/22/2025, H&P indicated that resident had a capacity to understand and make decisions. During a review
of Resident 1's Minimum Data Set (MDS-a resident assessment tool) dated 6/29/2025, the MDS indicated
resident had intact cognition (ability to think and understand). The MDS indicated the resident was
dependent on staff for bed mobility, locomotion, dressing and personal hygiene. During a review of Resident
1's Order Summary Report dated 4/22/2025, indicated a physician's order of artificial tears ophthalmic
solution, to instill 1 drop in both eyes every eight hours as needed for dry eyes and artificial tears
ophthalmic solution 0.2-0.2-1%, instill 1 drop in both eyes three times a day for dry eyes. During a review of
Resident 1's Medication Administration Record (MAR), MAR indicated artificial tears was last administered
on 6/18/2025. During a concurrent observation and interview on 8/7/2025 at 10:36 a.m., with Licensed
Vocational Nurse 1 (LVN) 1, artificial tears seal
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 13 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
was broken, with no open date label, a room number was written on box was found inside medication cart
3. LVN 1 stated the artificial tears belonged to Resident 1. LVN 1 stated medication must be labeled with
the date opened, as some medications are only effective for 30 days. LVN 1 stated without proper labeling,
expired medications may be administered to a resident, reducing effectiveness. LVN 1 stated medication
should have identifiers such as last name and first initial of resident, to ensure medication was given to the
correct resident, and if only room number was used, the medication may be administered to the wrong
resident due to room changes, posing a safety risk. During an interview on 8/7/2025 at 3:38 p.m., with the
Director of Nursing (DON), the DON stated medications need to have identifier with a labelled date and
time, to know if medication was still usable or need to be discarded. The DON stated using only room
number as an identifier creates a risk of giving medication to the wrong resident, as residents may be
moved to different rooms. During a review of facility's P&P titled Medication Ordering and Receiving from
Pharmacy updated on 2/2020, indicated each prescription medication label includes resident name,
medication name, strength of medication, date dispensed, specific directions for use, prescriber name,
quantity of medication, prescription number, dispensing pharmacy name, address, telephone number and
beyond use or expiration date of medication. 4. During a review of Resident 63's admission Record, the
admission Record indicated the facility admitted the resident on 4/19/2023, and was readmitted on [DATE],
with diagnoses including dementia (progressive state of decline in mental abilities), paraplegia (loss of
movement and or sensation, to some degree, of the legs) and gastro esophageal reflux disease (GERD-a
condition where stomach contents flow back into the esophagus, irritating the lining and causing various
symptoms). During a review of Resident 63's History and Physical (H&P) dated 1/19/2025, H&P indicated
the resident did not have the capacity to understand and make decisions. During a review of Resident 63's
Minimum Data Set (MDS) dated [DATE], the MDS indicated the resident had moderately impaired cognitive
(ability to think and understand) skills for daily decision making. The MDS indicated the resident was
dependent on staff for bed mobility, locomotion, dressing and personal hygiene. During a review of Resident
63's Order Summary Report dated 7/7/2025, indicated a physician's order for omeprazole oral suspension
(medication used to reduce stomach acid) 2 milligram per milliliter (mg/ml, unit of weight), to give 10 ml via
PEG tube (percutaneous endoscopic gastrostomy, surgical procedure for inserting a tube through the
abdomen wall and into the stomach used for nutrition and medication administration) one time a day for
GERD. During a review of Resident 63's Medication Administration Record (MAR) indicated omeprazole
oral suspension was administered on 8/7/2025 during the 6:30 a.m. medication administration. During a
concurrent observation and interview on 8/7/2025 at 10:36 a.m., with Licensed Vocational Nurse 1 (LVN) 1,
Resident 63's omeprazole sodium liquid label indicated Discard after 8/6/2025 was found inside medication
cart 3. LVN 1 stated the importance of checking the medication's expiration date, was because it may no
longer be effective after the expiration date or discard date. During an interview on 8/7/2025, at 3:38 p.m.,
with the Director of Nursing (DON), the DON stated failure to follow medication's discard date may result in
reduced potency and could affect interactions when the medication was administered. During a review of
facility's policies and procedures (P&P) titled Medication Ordering and Receiving from Pharmacy updated
on 2/2020, P&P indicated date open procedure: using professional judgement, the pharmacist may label
medications with different expiration dates that the manufacturers' labeling on the original container. The
pharmacy label supersedes other information on the medication container and all other labeling
recommendations. During a review of facility's policies and procedures (P&P) titled Disposal of Medication
and Medication-Related Supplies updated on 8/2019, the P&P indicated if a medication expires, or a
prescriber discontinues a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 14 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
medication, the discontinued drug container shall be marked or otherwise identified and shall be stored in a
separate location designated solely for this purpose. 5. During a review of Resident 28's admission Record,
the admission Record indicated the facility admitted the resident on 11/19/2022 and readmitted [DATE],
with diagnosis including urinary tract infection (UTI- an infection in the bladder/urinary tract). During a
review of Resident 28's Minimum Data Set (MDS- resident assessment tool) dated 10/1/2024, indicated the
resident had intact cognition and required substantial assistance from staff with bed mobility and was totally
dependent for toileting and bathing. During a review of Resident 28's Order Summary Report a physician's
order dated 7/29/2025 indicated to administer one cranberry oral tablet (supplement used to aid in
maintaining urinary tract health) by mouth daily in the morning. During an observation of Medication Cart 1
and concurrent interview with Licensed Nurse (LVN) 2 on 8/7/2025 at 3:14 pm, an opened AZO Cranberry
(used to aid in maintaining urinary tract health) medication container was stored inside the medication cart.
The AZO cranberry medication bottle did not indicate the date opened. LVN 2 stated licensed nurses
should write the date all medications were opened to identify when the medications will expire. LVN 2 stated
certain medications are only good for a certain number of days after opening and if used after the date
medications might lose efficacy. During an interview with the Director of Nursing (DON) on 8/7/2025 at 3:39
p.m., the DON stated licensed nurses should indicate the opened date on all medication containers. The
date opened was needed to determine when to discard medications. The DON stated administering
medications past their expiration date can result in decreased efficacy of treatment. During a review of the
facility's policy and procedure (P&P) titled Medication Labels updated August 2020, indicated each
prescription medication label includes Beyond use (or expiration) date of medication. 6. During a review of
Resident 69's admission Record, the admission Record indicated the facility admitted the resident on
9/17/2024 and readmitted on [DATE], with a diagnosis including inflammatory spondylopathy lumbar region
(inflammation of the vertebrae in the lower back). During a review of Resident 69's Minimum Data Set
(MDS- a federally mandated resident assessment tool) dated 10/1/2024 indicated the resident had
moderate cognitive impairment. The MDS indicated the resident required moderate assistance from staff
with toileting, tub transfer, bathing and walking. During a review of Resident 69's Order Summary Report a
physician's order dated 7/8/2025 indicated to apply Voltaren External Gel 1% [Diclofenac Sodium (Topical)]
to affective area topically every 6 hours as needed for pain management. During an observation of
Medication Cart 1 and concurrent interview with Licensed Nurse (LVN) 2 on 8/7/2025 at 3:14 p.m., an
opened Voltaren External Gel 1% (used to relieve arthritic pain) was observed to have no open date. LVN 2
stated licensed nurses should write the date all medications were opened to identify when the medications
will expire. LVN 2 stated certain medications were only good for a certain number of days after opening and
if used after the date medications might lose efficacy. During an interview with the Director of Nursing
(DON) on 8/7/2025 at 3:39 p.m., the DDON stated licensed nurses should indicate the opened date on all
medication containers. The date opened was needed to determine when to discard medications. The DON
stated administering medications past their expiration date can result in decreased efficacy of treatment.
During a review of the facility's policy and procedure (P&P) titled Medication Labels updated August 2020,
indicated each prescription medication label includes Beyond use (or expiration) date of medication.
Event ID:
Facility ID:
555114
If continuation sheet
Page 15 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to store food in a sanitary manner to
prevent growth of microorganisms (an organism that can be seen only through a microscope) that could
cause food borne illness (food poisoning: any illness resulting from the food spoilage of contaminated food,
pathogenic bacteria, viruses, or parasites that contaminate food, as well as toxins) for 85 out of 91 total
residents in the facility by failing to:A. Ensure food items were labelled, dated, and sealed properly.B.
Discard expired thickened water and kiwi strawberry flavored syrup for juice dispenser.C. Follow a meal
ticket/tray card during tray line (Resident's trays are assembled and check for accuracy before food is
delivered to them).D. Ensure [NAME] (CK) 2 did not wear jewelry while serving food during tray line.E.
Ensure Dietary Aid (DA)1 performed hand hygiene and wear gloves while placing residents' utensils on tray
during tray line.These failures had the potential to affect residents and to result in pathogen (germ)
exposure and placed residents at risk for developing foodborne illness (food poisoning) with symptoms
including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever, and can lead to other
serious medical complications including hospitalization.Findings:A. During a concurrent observation and
interview on 8/5/2025, at 8:28 a.m., with CK 1, in the dry storage area, there were food items that were not
dated and sealed properly as follows:a. Opened, used and unsealed breadcrumbs in a plastic bin (lid was
not close tightly) with Receiving Date (RD- the day of delivery) of 3/3/2025, Open Date (OD) of 4/5/2025,
and Use By (UB) of 9/5/2025. b. Opened, used and unsealed cracker crumbs in a plastic bin (lid was not
sealed) with no RD, OD of 3/3/2025, and UB of 3/3/2026.c. Opened and used shredded coconut in a plastic
bin (lid was not sealed) with RD of 5/24/2025, OD of 5/24/2025, and UB of 11/24/2025. CK 1 stated, all food
items should have been labeled with receiving date when the facility got delivery from vendors. CK 1stated,
all food items should have an open date and used by date (expiration date). CK 1 stated, it was all the
dietary staff responsibility to check all food items for labels, dates, properly stored and sealed. CK 1 stated
these practices were important to make sure all food items were in good condition because the residents
consumed these food items. CK 1 stated that all opened food items should be closed tightly to prevent
contamination. CK 1stated, once the food items were opened, there should be different shelf life. CK 1
stated, all staff should refer to Dry Goods Storage Guidelines for shelf life (the length of time for which an
item remains usable, fit for consumption) after opening and labeled UB date on food items.During a review
of the facility's Policy and Procedure (P&P) titled, Dry Goods Storage Guidelines, dated 2023, the P&P
indicated, breadcrumbs and shredded coconuts had shelf life of six months after opening.During a
concurrent observation and interview on 8/5/2025, at 8:44 a.m., with CK1, in Refrigerator #1 near the sink
area, there were food items that were not labeled, dated, and sealed properly as follows:a. opened, used,
and unsealed tortillas in a plastic bag with no RD, OD of 8/3/2025, and UB 8/6/2025.CK 1 stated, all food
items should be dated, and dietary staff should follow the Refrigerator Storage Guide to ensure safety of
perishable items that required refrigeration. Ck 1 stated, all opened items should be sealed properly to
prevent contamination.During a review of the facility's Policy and Procedure (P&P) titled, Dry Goods
Storage Guidelines, dated 2023, the P&P indicated, opened tortillas should be refrigerated and had shelf
life of two months after opening.During a concurrent observation and interview on 8/5/2025, at 8:55 a.m.,
with CK1, in Freezer #1 near the sink area, there were food items that were not sealed properly as follows:
a. opened, used, and unsealed kernel corns in a box with RD of 7/28/2025, OD of 7/31/2025, and UB of
9/31/2025.CK1 stated, all food items should be sealed tightly, and dietary staff should follow Freezer
Storage guideline to ensure safety of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 16 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
perishable items.During a review of the facility's Policy and Procedure (P&P) titled, Produce Storage
Guidelines, dated 2023, the P&P indicated, frozen vegetable in freezer had shelf life of ten months after
opening.During a review of the facility's Policy and Procedure(P&P) titled, Food Storage and Handling,
revised 2/29/2024, the P&P indicated, 9. Frozen Vegetable Storage: Label and date all food items, use
within 6 months.13. Dry Storage Area: place opened products in storage containers with tight fitting lids,
label and date all storage products.B. During a concurrent observation and interview on 8/5/2025, at 9:02
a.m., with DA 1, there were two boxes of juice mixer that were expired, but connected to juice dispenser as
follows: a. Box of thicken Water for juice dispenser with RD of 7/14/2025, OD of 7/22/2025, and UB of
7/28/2025 (expired). b. Kiwi Strawberry flavored syrup in a box with RD of 7/7/2025, OD of 7/27/2025, and
UB of 8/3/2025 (expired).DA 1 stated, she should have called and let the vendor know about expired boxes
to be changed, because expired drink could cause sickness to residents. C. During a concurrent
observation and interview on 8/5/2025, at 12:05 p.m., with DA 2 during the tray line, DA 2 read out the meal
ticket #1 that indicated mechanical soft diet (a texture-modified diet focused on making food easier to chew
and swallow). The meal ticket #1 indicated the resident had either allergies or disliked broccoli and
cucumbers, but DA 2 did not read out about it. There were chopped mixed vegetables which included
broccoli on the tray. DA 2 stated, she forgot to read out for CK1 and Ck 2 regarding no broccoli.During a
concurrent observation and interview on 8/5/2025, at 12:10 p.m., with DK 2 during the tray line, DA 2 read
out the meal ticket #2 that indicated mechanical soft diet. The meal ticket #2 indicated, the resident
preferred gravy, but DA 2 did not read out regarding gravy. The tray did not have gravy on any of the food
items. DA 2 stated, following meal tickets were important to ensure that the residents received meals as
ordered and to prevent accidental ingestion of food items that could cause allergic reactions. During a
review of the facility's Policy and Procedure (P&P) titled, Dining Program, revised 1/1/2012, the P&P
indicated, Dietary Staff: Check tray cards against the meal served at the tray line and correct any
discrepancies.D. During a concurrent observation and interview on 8/5/2025, at 12:15 p.m., with CK 2
during the tray line, CK 2 was wearing a gold cross necklace and a gold chain bracelet which was not
covered with gloves. CK2 was serving the food items to assist CK 1. CK 2 stated, he was wearing them
many times and no one said anything. During an interview on 8/5/2025, at 12:18 p.m., with the Dietary
Director (DD) during the tray line, the DD stated, CK 2 should not wear any jewelry while he is serving food
to prevent cross contamination (the transfer of bacteria or other microorganisms from one substance to
another). During a review of the facility's Policy and Procedure (P&P) titled, Dietary Department-Infection
Control, Revised 2/29/2024, the P&P indicated, 1. Personal cleanliness is required in sanitary food
preparation: e. Rings, bracelets, and watches are not permitted to be worn while working in the food service
area or while preparing food.E. During a concurrent observation and interview on 8/5/2025, at 12:21p.m.,
with DA 1 during the tray line, DA 1 was placing the utensils, napkins, and drinks for the trays for tray line.
DA 1 did not perform hand hygiene between the trays and did not wear the gloves. DA 1 touched the plastic
bin behind her with one hand and grabbed drink cups from the bin to place them on the trays without
performing hand hygiene. DA 1 grabbed the tip of forks and spoons with bare hands without hand hygiene
and placed them on the trays. DA 1 stated, she did not realize she was contaminating the resident
trays.During an interview on 8/5/2025, at 12:26 p.m., with the DD during the tray line, the DD stated, hand
hygiene should be performed between the tasks. The DD stated, DA 1 should have worn the gloves after
hand hygiene to prevent contamination during the tray line. During an interview on 8/8/2025, at 2:56 p.m.,
with the Director of Nursing (DON), the DON stated, dietary staff should be performed hand hygiene to
prevent food borne
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 17 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
illness. The DON stated, all food items should be dated, labeled, and sealed to prevent contamination and
food borne illness. The DON stated that the dietary staff should follow diet order and meal ticket/tray card to
accommodate resident's needs and prevent ingesting food items that could cause allergic reactions
accidentally. During a review of the facility's Policy and Procedure (P&P) titled, Dietary Department-Infection
Control, Revised 2/29/2024, the P&P indicated, 2. Proper Hand Washing: b. immediately before engaging in
food preparation, including working with non-prepackaged food, clean equipment and utensils, and
unwrapped single-use food containers and utensils.g. During food preparation, as often as necessary to
remove soil and contamination, and to prevent cross-contamination when changing tasks.handling clean
table ware and serving utensils in the food service area.
Event ID:
Facility ID:
555114
If continuation sheet
Page 18 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure accurate documentation for two of 16
sampled residents (Resident 6 and Resident 15) by failing to:a. Ensure Resident 6, who had a diagnosis of
depression (a serious mood disorder that affects how you think, feel, and handle daily activities) and taking
an antidepressant medication (medications used to treat depression and other conditions) was documented
on the medical diagnosis list.b. Ensure Resident 15's Medication Administration Record for the month of
August 2025 was accurate when it indicated Resident 15 received Naloxone (a medicine that rapidly
reverses an opioid [strong pain medication] overdose) on 8/1/2025, when Resident 15 did not receive
Naloxone.These deficient practices resulted in Resident 15 having a documented medication error in the
MAR, had the potential to negatively impact the provision of necessary care and services and portray an
inaccurate reflection of Resident 6 diagnosis list in the facility. Findings:
a. During a review of Resident 6’s admission Record, the admission Record indicated Resident 6
was admitted to the facility on [DATE] with diagnoses including post-traumatic stress disorder ([PTSD], a
mental health condition that's caused by an extremely stressful or terrifying event, either being part of it or
witnessing it), anxiety (a mental health condition that cause fear, dread and other symptoms that are out of
proportion to the situation), opioid (a class of drugs that are used to reduce moderate to severe pain) use
disorder (a mental health condition where a pattern of opioid use affects your health and daily life), and
rhabdomyolysis (a serious condition where damaged muscle tissue breaks down, releasing its contents into
the bloodstream that can lead to kidney damage).
During a review of Resident 6’s Minimum Data Set ([MDS], a resident assessment tool) dated
6/5/2025, the MDS indicated Resident 6 had intact cognitive (thought process) function and was set up
assistance (helper sets up while resident completes the activity) with self-care abilities such as eating, oral
hygiene, personal hygiene and upper body dressing. The MDS indicated a mood total severity score
(indicates the overall severity of a person's depression or mood disturbance) of 13 (5-9 indicating mild,
10-14 indicating moderate, involves a greater number of symptoms and a more significant impact on daily
functioning).
During a review of Resident 6’s Order Summary Report dated, the Order Summary Report
indicated to give sertraline (a prescription medication used to treat depression and other mental health
conditions) tablet (pill) 100 milligram ([mg], a unit of measurement) give one tablet by mouth one time a day
for depression manifested by excessive worries of life situation ordered on 8/6/2025, and alprazolam (a
prescription medication used to treat anxiety disorder, and panic disorder) oral Tablet 0.5 mg give one tablet
by mouth every morning and at bedtime for anxiety manifested by irritability (a state of increased sensitivity
and a tendency to react with anger, frustration, or annoyance to stimuli, often triggered by small things) or
restlessness ordered on 7/31/2025.
During a review of Resident 6’s primary doctor progress note dated 7/17/2025, the primary doctor
progress note indicated Resident 6 had a past medical history of chronic opioid use, anorexia (an eating
disorder that causes people to weigh less than is considered healthy for their age and height, usually by
excessive weight loss), and depression. Resident 6 note indicated depression, anxiety and to continue a
psychology (the study of the human mind and its functions)/psychiatry (the branch of medicine of study,
diagnosis, and treatment of mental illness) consultation and continue medication of alprazolam 0.5 mg
every 12 hours and sertraline 50 mg daily.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 19 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of Resident 6’s psychiatry doctor progress note dated 8/6/2025, the psychiatry
doctor progress note indicated Resident 6 was currently on sertraline 50 mg by mouth daily and alprazolam
0.5 mg by mouth twice a day for anxiety disorder and depressive disorder.
During a concurrent observation and interview on 8/5/2025 at 10: 06 a.m. with Resident 6 in their room,
Resident 6 was lying in bed watching from their electronic device. Resident 6 stated he takes medication for
mood but does not remember the names of the medications at this time.
During a concurrent interview with record review on 8/8/2025 at 11:41 a.m. with the Director of Nursing
(DON), the admission record, the primary doctor progress note, and psychiatry doctor progress note were
reviewed. The DON stated Resident 6’s medical diagnosis list should have listed that Resident 6
had some type of depressive mood disorder. The DON stated the importance of having accurate
documentation of medical diagnosis was so the facility staff would know current condition of resident and
accurate assessment of the resident to know what's going on and to provide appropriate care. The DON
stated the two doctor’s progress notes indicated Resident 6 had depression, the medical diagnosis
list should have indicated some type of depressive mood disorder since Resident 6 was taking
anti-depression medication.
During a review of the facility’s policy and procedures (P&P) titled, “Completion and
Correction” revised 1/1/2012, indicated, the purpose was to ensure that medical records are
complete and accurate, the facility will work to complete and correct medical records in a standardized
manner to provide the highest quality and accuracy in documentation, entries will be complete, legible,
descriptive and accurate.
b. During a review of Resident 15’s admission Record (Face Sheet), the admission Record indicated
Resident 15 was admitted to the facility 2/12/2025 with diagnoses including fibromyalgia (a chronic
condition that causes pain in muscles and soft tissues all over the body) and falls.
During a review of Resident 15’s minimum data set (MDS, a resident assessment tool) dated
7/17/2025, the MDS indicated Resident 15 had moderate cognitive (the broad set of mental processes that
relate to acquiring knowledge and understanding through thought, experience, and senses) impairment.
During a review of Resident 15’s Order Summary Report, the Order Summary Report indicated an
order was placed on 5/25/2025 for Naloxone HCl Nasal Liquid 4 milligrams (mg, a unit of measurement)/
0.25 milliliters (ml, a unit of measurement): 1 spray in nostril as needed for opioid overdose.
During a review of Resident 15’s MAR for 8/2025, the MAR indicated Resident 15 received a dose
of Naloxone on 8/1/2025 at 6:18 a.m.
During an interview on 8/7/2025 at 11:55 a.m., with Registered Nurse (RN) 3, RN 3 stated he was working
on 8/1/2025 and Resident 15 was okay and never received Naloxone. RN 3 stated it was a
“mistake” that Naloxone was marked as given on the MAR for 8/1/2025.
During an interview on 8/8/2025 at 3:25 p.m., with the director of nursing (DON), the DON stated the
Naloxone was not given to Resident 15 and it was a medication error due to documentation. The DON
stated it was important to ensure documentation was correct for medication administration because it could
lead to errors in giving care or responding to changes of condition.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 20 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility’s policy and procedure (P&P) titled Completion and Correction,
Medical Records Manual- General dated 1/1/2012, the P&P indicated the purpose of the policy was to
ensure medical records were complete and accurate.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 21 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555114
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center
4109 Emerald St
Torrance, CA 90503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to prevent the spread of infection for
91 of 91 residents in the facility by failing to: 1. Ensure the hot water temperature logs of the washing
machines were accurate and monitored daily.2. Implement policies and procedures (P&P) of proper
washing machine temperatures and accurate documentation logs. This deficient practice had the potential
to spread infection to all 91 residents in the facility.Findings: During a concurrent interview and record
review on 8/7/2025 at 4:15 p.m. with the Housekeeping Supervisor (HS), the HS stated the staff should
record the temperatures of the washing machine daily on the Washer Water Temperature Log. The HS
stated he did not actually take the temperatures of the hot water and stated the previous managers told him
to write 160 degrees (unit of measurement) on the temperature log daily. During a concurrent interview and
record review on 8/8/2025 at 9:00 a.m. with the Laundry Assistant (LA), the LA stated the correct
temperature of the washing machines should be 160 degrees Fahrenheit ([F] temperature scale) for the
laundry to be sanitized. The LA stated no one has taught the staff how to monitor the water temperature.
The LA stated we were told by the previous supervisor to just fill in the temperature log sheet daily and
write 160 degrees. During a concurrent interview and record review on 8/8/2025 at 10:00 a.m. with the
Maintenance Supervisor, the MS produced records of the water temperature monitoring log. The MS stated
the laundry hot water temperature was recorded Monday to Friday only and no one monitors the hot water
temperature on the weekends when he is off. The Maintenance Director stated he does not have any
policies on monitoring the temperature of the washing machines. The MS stated it is important to check the
laundry hot water temperature to make sure the facility follow regulations to kill germs and prevent the
spread of infection.
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555114
If continuation sheet
Page 22 of 22