F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to follow their policy and procedure on
change of condition for one of three sampled residents (Resident 1). This failure resulted in a delay in care
and had the potential for negative medical outcomes.
Residents Affected - Few
Findings:
During a concurrent observation and interview on 12/3/24 at 2:35 p.m. with Resident 1 in the hallway,
Resident 1 was observed with a large area of raised reddened scaly appearing skin from the bottom of her
left side of neck stretching toward her left shoulder approximately 6 inches in length and width. Resident 1
was observed scratching at this reddened area as well as picking and scratching at her face. Resident 1
was confused to time and place. Resident 1 could not answer questions appropriately.
During an interview on 12/3/24 at 2:40 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated she was
assigned to Resident 1. LVN 1 stated Resident 1 is alert but confused. LVN 1 stated she did not know what
the cause of the scaly redness was on Resident 1 ' s bottom of left side of neck toward her left shoulder.
LVN 1 stated Resident 1 could scratch herself to the point of bleeding and would state it was mosquito bites
causing her itchiness. LVN 1 stated Resident 1 had a history of cellulitis (a bacterial infection of the skin and
the tissue beneath the skin) of the face in October 2024 and was on antibiotics (medication for bacterial
infections). LVN 1 stated the only treatment Resident 1 was currently getting for the redness to her left
bottom of neck toward left shoulder was barrier cream (a product applied directly to the skin surface to help
maintain the skin's physical barrier, providing protection from irritants and preventing the skin from drying
out).
During an observation on 12/3/24 at 2:43 p.m. in the hallway, Resident 1 was observed scratching and
picking at her face and at the redness located on the bottom left side of her neck going towards the left
shoulder.
During an interview on 12/3/24 at 2:52 p.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated she
was assigned to Resident 1. CNA 1 stated when Resident 1 is not sleeping she is constantly scratching at
her face and body. CNA 1 stated Resident 1 states she is itchy. CNA 1 stated the nurses will apply barrier
cream on her to help. CNA 1 stated she could not recall exactly how long Resident 1 had scaly redness to
the bottom of the left side of her neck toward her left shoulder but it had been a few weeks or more.
During an interview on 12/3/24 at 3:26 p.m. with Treatment Nurse (TXN), TXN stated Resident 1 picks and
scratches at her face and body due to it being a behavior/bad habit. TXN stated the raised scaley reddened
area on Resident 1 ' s bottom of left neck going toward her left shoulder was from her
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555116
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555116
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rosewood Health Facility
1401 New Stine Road
Bakersfield, CA 93309
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
behavior of scratching and picking. TXN stated Resident 1 did have a previous history of cellulitis. TXN
stated Resident 1 had not been seen by a dermatologist (specialist in skin disorders). TXN stated Resident
1 was being treated with barrier cream.
During a concurrent observation and interview on 12/3/24 at 4:22 p.m. with Director of Nursing (DON) in the
administrator office, Resident 1 ' s raised redness to the bottom of left neck going toward the left shoulder
was observed. DON stated the reddened area appeared as definitely a skin issue and appeared to be
psoriasis (a chronic skin disease that causes the immune system to overreact, resulting in rapid skin cell
growth, inflamed, scaly patches, and other symptoms) or eczema (a medical condition in which patches of
skin become rough and inflamed, with blisters that cause itching and bleeding) requiring medical attention
and not scratches. DON stated Resident 1 ' s Medical Doctor needed to be informed of her skin condition
for further instructions on how to treat it.
During a review of Resident 1 ' s Order Summary (OS), dated 12/4/24, the OS indicated Resident 1
Medical Doctor was informed of her raised scaley redness to the left side of her lower neck toward her left
shoulder and was placed on Doxycycline (antibiotic for skin infection) one tablet two times a day for 14 days
for diagnosis of cellulitis.
During a review of the facility ' s policy and procedure (P&P) titled, Change in a Resident's Condition or
Status, dated 2/2021, the P&P indicated, Our facility promptly notifies the resident, his or her attending
physician, and the resident representative of changes in the resident's medical/mental condition and/or
status . The nurse will notify the resident's attending physician or physician on call when there has been a .
significant change in the resident's physical/emotional/mental condition . need to alter the resident's
medical treatment significantly . A significant change of condition is a major decline or improvement in the
resident's status that . will not normally resolve itself without intervention . Prior to notifying the physician or
healthcare provider, the nurse will make detailed observations and gather relevant and pertinent
information for the provider .
Enter comment here
Based on observation, interview, and record review, the facility failed to follow their policy and procedure on
change of condition for one of three sampled residents (Resident 1). This failure resulted in a delay in care
and had the potential for negative medical outcomes.
Findings:
During a concurrent observation and interview on 12/3/24 at 2:35 p.m. with Resident 1 in the hallway,
Resident 1 was observed with a large area of raised reddened scaly appearing skin from the bottom of her
left side of neck stretching toward her left shoulder approximately 6 inches in length and width. Resident 1
was observed scratching at this reddened area as well as picking and scratching at her face. Resident 1
was confused to time and place. Resident 1 could not answer questions appropriately.
During an interview on 12/3/24 at 2:40 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated she was
assigned to Resident 1. LVN 1 stated Resident 1 is alert but confused. LVN 1 stated she did not know the
cause of the scaly redness on Resident 1's bottom of left side of neck toward her left shoulder. LVN 1 stated
Resident 1 could scratch herself to the point of bleeding and would state it was mosquito bites causing her
itchiness. LVN 1 stated Resident 1 had a history of cellulitis (a bacterial infection of the skin and the tissue
beneath the skin) of the face in October 2024 and was on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555116
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555116
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rosewood Health Facility
1401 New Stine Road
Bakersfield, CA 93309
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
antibiotics (medication for bacterial infections). LVN 1 stated the only treatment Resident 1 was currently
getting for the redness to her left bottom of neck toward left shoulder was barrier cream (a product applied
directly to the skin surface to help maintain the skin's physical barrier, providing protection from irritants and
preventing the skin from drying out).
During an observation on 12/3/24 at 2:43 p.m. in the hallway, Resident 1 was observed scratching and
picking at her face and at the redness located on the bottom left side of her neck going towards the left
shoulder.
During an interview on 12/3/24 at 2:52 p.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated she
was assigned to Resident 1. CNA 1 stated when Resident 1 is not sleeping she is constantly scratching at
her face and body. CNA 1 stated Resident 1 states she is itchy. CNA 1 stated the nurses will apply barrier
cream on her to help. CNA 1 stated she could not recall exactly how long Resident 1 had scaly redness to
the bottom of the left side of her neck toward her left shoulder, but it had been a few weeks or more.
During an interview on 12/3/24 at 3:26 p.m. with Treatment Nurse (TXN), TXN stated Resident 1 picks and
scratches at her face and body due to it being a behavior/bad habit. TXN stated the raised scaley reddened
area on Resident 1's bottom of left neck going toward her left shoulder was from her behavior of scratching
and picking. TXN stated Resident 1 did have a previous history of cellulitis. TXN stated Resident 1 had not
been seen by a dermatologist (specialist in skin disorders). TXN stated Resident 1 was being treated with
barrier cream.
During a concurrent observation and interview on 12/3/24 at 4:22 p.m. with Director of Nursing (DON) in the
administrator office, Resident 1's raised redness to the bottom of left neck going toward the left shoulder
was observed. DON stated the reddened area appeared as definitely a skin issue and appeared to be
psoriasis (a chronic skin disease that causes the immune system to overreact, resulting in rapid skin cell
growth, inflamed, scaly patches, and other symptoms) or eczema (a medical condition in which patches of
skin become rough and inflamed, with blisters that cause itching and bleeding) requiring medical attention
and not scratches. DON stated Resident 1's Medical Doctor needed to be informed of her skin condition for
further instructions on how to treat it.
During a review of Resident 1's Order Summary (OS), dated 12/4/24, the OS indicated Resident 1 Medical
Doctor was informed of her raised scaley redness to the left side of her lower neck toward her left shoulder
and was placed on Doxycycline (antibiotic for skin infection) one tablet two times a day for 14 days for
diagnosis of cellulitis.
During a review of the facility's policy and procedure (P&P) titled, Change in a Resident's Condition or
Status, dated 2/2021, the P&P indicated, Our facility promptly notifies the resident, his or her attending
physician, and the resident representative of changes in the resident's medical/mental condition and/or
status . The nurse will notify the resident's attending physician or physician on call when there has been a .
significant change in the resident's physical/emotional/mental condition . need to alter the resident's
medical treatment significantly . A significant change of condition is a major decline or improvement in the
resident's status that . will not normally resolve itself without intervention . Prior to notifying the physician or
healthcare provider, the nurse will make detailed observations and gather relevant and pertinent
information for the provider .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555116
If continuation sheet
Page 3 of 3