F 0600
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to protect the resident ' s right to be free from physical abuse
(deliberately aggressive or violent behavior with the intention to cause harm by one resident towards
another) for one of two sampled residents (Resident 1) when on 3/21/2025 at 7 a.m., Resident 2 scratched
Resident 1 ' s right lower foot.
This deficient practice resulted in Resident 1 being subjected to physical abuse by Resident 2 while under
the care of the facility. Resident 1 had a scratched mark measuring 10 centimeters (cm- a unit of
measurement) in length and 0.3 cm in width on Resident 1 ' s right lower foot that needed first aid (initial
assistance and care given to a resident who has been injured) and daily wound treatments. Resident 1 was
visibly upset. Resident 1 verbalized that when Resident 2 scratched Resident 1 ' s right lower foot it brought
(back) her (Resident 1) post-traumatic stress disorder (PTSD - a disorder in which a person has difficulty
recovering after experiencing or witnessing a traumatic event) from a previous incident (did not indicate the
specific incident), shook (emotionally or physically disturbed; upset) her (Resident 1), and made her
(Resident 1) scared.
Findings:
a. During a review of Resident 1 ' s admission Record (AR), the AR indicated the facility admitted Resident
1 on 2/12/2025 with diagnoses including parkinsonism (a broad term that refers to brain conditions that
caused slowed movements, rigidity [stiffness], and tremors), quadriplegia (a severe medical condition
characterized by the partial or total loss of function in all four limbs [arms and legs] and the torso [the main
part of the body that contains the chest, abdomen, pelvis, and back), and depression (a persistent state of
sadness and loss of interest that can significantly affect how you feel, think, and behave, making it hard to
enjoy life or carry out daily activities).
During a review of Resident 1 ' s Minimum Data Set (MDS – a resident assessment tool) dated
2/16/2025, the MDS indicated Resident 1 had intact cognition (refers to the mental processes involved in
knowing, learning, and understanding). The MDS indicated Resident 1 was dependent (helper does all the
effort and resident does none of the effort to complete the activity) with toileting hygiene, and shower.
During a review of Resident 1 ' s Change in Condition (COC- when there is a sudden change in a resident '
s condition) Evaluation, dated 3/21/2025 at 7:50 a.m., the COC Evaluation indicated Resident 1 stated
Resident 2, a roommate, scratched Resident 1 ' s right lower foot while Resident 2, seated on Resident 2 '
s wheelchair 1 while being wheeled out of Residents 1 and 2 ' s room by a staff member (name not
indicated). The COC Evaluation indicated there was a noted red line (no other
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
555117
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555117
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Skyline Healthcare Center - LA
3032 Rowena Ave
Los Angeles, CA 90039
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
descriptions indicated) in Resident 1 ' s right lower foot and staff (LVN 2) cleaned the skin area (the skin
area with the red line).
Level of Harm - Actual harm
Residents Affected - Few
During a review of Resident 1 ' s COC Evaluation, dated 3/21/2025 at 8:30 a.m., the COC Evaluation
indicated Resident 1 had a red line scratched mark measuring 10 cm in length by 0.3 cm in width which
Resident 1 got from Resident 2 who scratched Resident 1 ' s right lower foot.
During a review of Resident 1 ' s Order Summary Report (OSR), dated 3/21/2025, the OSR indicated
Resident 1 ' s Physician/Medical Doctor (MD) 1 ordered to clean Resident 1 ' s right foot red line scratched
mark with normal saline (a mixture of water and salt with a salt concentration of 0.9 percent [% - per one
hundred], for every 1 liter [L – 1,000 milliliter, a unit of measurement] of water, there are nine grams
[unit of measurement] of salt), pat dry, apply bacitracin ointment (a topical antibiotic ointment, essentially a
cream, used to prevent infection in minor skin injuries like cuts, scrapes, and burns), and leave the wound
open to air every day shift for 21 days.
During a review of Resident 1 ' s Skin Check (SC), dated 3/21/2025 at 4:47 p.m., the SC indicated Resident
1 ' s right lower foot was noted with a red line scratched mark measuring 10 cm in length by 0.3 cm in
width.
During a review of Resident 1 ' s Psychiatric Follow Up Note (PN – a clinical document used by
mental health professionals to record the progress of a resident ' s treatment after the initial evaluation),
dated 3/21/2025, the PN indicated Resident 1 alleged that her roommate (Resident 2) became agitated and
while staff was managing Resident 2 ' s behavior (the way in which one acts or conducts oneself, especially
toward others, Resident 2 scratched Resident 1 ' s foot (right lower foot). The PN indicated Resident 1 did
not answer questions when prompted (encourage to say something) as she (Resident 1) was visibly upset.
The PN indicated Resident 1 had a diagnosis of depression.
During a review of Resident 1 ' s Treatment Administration Record (TAR - a daily documentation record
used by a licensed nurse to document treatments given to a resident), dated 3/2025, the TAR indicated on
3/21/2025 Resident 1 ' s right foot scratch was cleaned with normal saline, patted dry, bacitracin ointment
applied, and left the wound open to air.
b. During a review of Resident 2 ' s AR, the AR indicated the facility admitted the resident on 4/16/2024 and
readmitted the resident on 5/13/2024, with diagnoses that included dementia (a general term for a decline
in mental ability that interferes with daily life, encompassing symptoms like trouble remembering, thinking,
or making decisions), major depressive disorder (a mood disorder that causes a persistent feeling of
sadness and loss of interest in activities, and other symptoms that significantly affect daily functioning), and
general anxiety disorder (a mental health condition that produces fear, worry, and a constant feeling of
being overwhelmed).
During a review of Resident 2 ' s MDS, dated [DATE], the MDS indicated Resident 2 had severely impaired
cognition (a significant and substantial decline in a person ' s ability to think, learn, remember, and make
decisions, which significantly impacts their daily functioning). The MDS indicated Resident 2 needed
substantial/maximal assistance with sit to stand.
During a review of Resident 2 ' s COC Evaluation, dated 3/21/2025 at 7 a.m., the COC Evaluation indicated
Resident 2 was noted with episode of increased aggression through striking out for no apparent reason.
The COC indicated Resident 2 was noted yelling and screaming to Certified Nurse Assistant (CNA) 1, and
was combative.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555117
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555117
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Skyline Healthcare Center - LA
3032 Rowena Ave
Los Angeles, CA 90039
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Actual harm
Residents Affected - Few
During an interview on 4/1/2025 at 11 a.m. with Resident 1, Resident 1 stated Resident 1 did not recall the
date of the incident, but it was early in the morning at around 6 a.m. Resident 1 saw her roommate
Resident 2 swung a detachable bed remote control at CNA 1. Resident 1 stated Resident 2 was walking
out of the room to the door with CNA 1, but Resident 2 turned towards Resident 1 and scratched Resident
1 ' s right foot. Resident 1 stated Resident 1 was lying in bed and could not defend herself. Resident 1
stated, Resident 1 sustained a 10 cm-scratch.
During an interview on 4/1/2025 at 2:14 p.m. with Resident 1, Resident 1 stated the incident with Resident
2 scratching Resident 1 ' sright lower foot brought (back) her PTSD from a previous incident. Resident 1
stated it (Resident 2 scratching her right lower foot) shook her and made her (Resident 1) scared.
During an interview on 4/1/2025 at 2:23 p.m. with CNA 1, CNA 1 stated she worked on 3/20/2025 from 11
p.m. to 7 a.m. and was assigned to care for Residents 1 and 2. CNA 1 stated on 3/21/2025 at around 6:45
a.m., Resident 2 sat up in Resident 2 ' s bed upset and began to shout and yell at the Housekeeper (HK) 1
who was cleaning Resident 1 and Resident 2 ' s room. CNA 1 stated Resident 2 stood up wanting to walk,
grabbed the detachable remote control of the bed, and began to swing the bed remote control at CNA 1.
CNA 1 stated Licensed Vocational Nurse (LVN) 2 and LVN 3 came to Resident 2 ' s room. CNA 1 stated
Resident 2 had the bed remote control in Resident 2 ' s left hand and was walking towards the door. CNA 1
stated CNA and the LVNs (LVNs 2 and 3) were walking around Resident 2 to support Resident 2 from
falling but also avoiding getting hit by Resident 2. CNA 1 stated CNA 1 saw Resident 2 walked all the way to
Resident 1 ' s bed (nearest the door) and scratched Resident 1 ' s foot (right lower foot). CNA 1 stated
Resident 1 said, She (Resident 2) scratched my foot.
During an interview on 4/1/2025 at 3:57 p.m. with the Director of Nursing (DON), the DON stated Resident
2 scratched Resident 1 ' s right lower foot on 3/21/2025 at around 7 a.m. to 7:30 a.m. The DON stated she
saw Resident 1 on 3/21/2025 at around 9 a.m. in the hallway and Resident 1 told her (DON) Resident 2
scratched Resident 1 ' s right lower foot. The DON stated Resident 2 scratching Resident 1 ' s right lower
foot is considered physical abuse. The DON stated the facility does not allow abuse because Resident 1
can psychosocially (refers to how both the psychological [relating to the mental and emotional state] and
social factors contribute to a person ' s overall well-being, development, and functioning) feel unsafe in
Resident 1 ' s environment and the potential for further harm.
During a review of the current facility-provided Policy and Procedures (P&P) titled, Abuse Prevention and
Management, revised on 5/30/2024 and effective on 6/12/2024, the P&P indicated The facility does not
condone any form of resident abuse
During a review of the facility ' s P&P titled, Reporting Abuse, last reviewed on 4/4/2024, the P&P indicated,
The facility will ensure that the resident has the right to be free from . physical . abuse
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555117
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555117
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Skyline Healthcare Center - LA
3032 Rowena Ave
Los Angeles, CA 90039
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Reporting
Abuse, by failing to report a physical abuse (deliberately aggressive or violent behavior with the intention to
cause harm by one resident towards another) to the State Survey Agency no later than two hours for two of
four sample residents (Resident 1 and Resident 2) when on 3/21/2025 at 7 a.m., Certified Nursing
Assistant (CNA) 1 witnessed Resident 2 scratched Resident 1 ' s right lower foot.
This deficient practice had the potential to result in unidentified abuse and placed Residents 1 and 2 at risk
for further abuse. Resident 1 had a scratched mark measuring 10 centimeters (cm- a unit of measurement)
in length and 0.3 cm in width on Resident 1 ' s right lower foot that needed first aid (initial assistance and
care given to a resident who has been injured) and daily wound treatments. Resident 1 was visibly upset.
Resident 1 verbalized that when Resident 2 scratched Resident 1 ' s right lower foot it brought (back) her
(Resident 1) post-traumatic stress disorder (PTSD - a disorder in which a person has difficulty recovering
after experiencing or witnessing a traumatic event) from a previous incident (did not indicate the specific
incident), shook (emotionally or physically disturbed; upset) her (Resident 1), and made her (Resident 1)
scared.
Cross Reference F600
Findings:
a. During a review of Resident 1 ' s admission Record (AR), the AR indicated the facility admitted Resident
1 on 2/12/2025 with diagnoses including parkinsonism (a broad term that refers to brain conditions that
caused slowed movements, rigidity [stiffness], and tremors), quadriplegia (a severe medical condition
characterized by the partial or total loss of function in all four limbs [arms and legs] and the torso [the main
part of the body that contains the chest, abdomen, pelvis, and back), and depression (a persistent state of
sadness and loss of interest that can significantly affect how you feel, think, and behave, making it hard to
enjoy life or carry out daily activities).
During a review of Resident 1 ' s Minimum Data Set (MDS – a resident assessment tool) dated
2/16/2025, the MDS indicated Resident 1 had intact cognition (refers to the mental processes involved in
knowing, learning, and understanding). The MDS indicated Resident 1 was dependent (helper does all the
effort and resident does none of the effort to complete the activity) with toileting hygiene, and shower.
During a review of Resident 1 ' s Change in Condition (COC- when there is a sudden change in a resident '
s condition) Evaluation, dated 3/21/2025 at 7:50 a.m., the COC Evaluation indicated Resident 1 stated
Resident 2, a roommate, scratched Resident 1 ' s right lower foot while Resident 2, seated on Resident 2 '
s wheelchair 1 while being wheeled out of Residents 1 and 2 ' s room by a staff member (name not
indicated). The COC Evaluation indicated there was a noted red line (no other descriptions indicated) in
Resident 1 ' s right lower foot and staff (LVN 2) cleaned the skin area (the skin area with the red line).
During a review of Resident 1 ' s COC Evaluation, dated 3/21/2025 at 8:30 a.m., the COC Evaluation
indicated Resident 1 had a red line scratched mark measuring 10 cm in length by 0.3 cm in width which
Resident 1 got from Resident 2 who scratched Resident 1 ' s right lower foot.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555117
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555117
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Skyline Healthcare Center - LA
3032 Rowena Ave
Los Angeles, CA 90039
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of Resident 1 ' s Order Summary Report (OSR), dated 3/21/2025, the OSR indicated
Resident 1 ' s Physician/Medical Doctor (MD) 1 ordered to clean Resident 1 ' s right foot red line scratched
mark with normal saline (a mixture of water and salt with a salt concentration of 0.9 percent [% - per one
hundred], for every 1 liter [L – 1,000 milliliter, a unit of measurement] of water, there are nine grams
[unit of measurement] of salt), pat dry, apply bacitracin ointment (a topical antibiotic ointment, essentially a
cream, used to prevent infection in minor skin injuries like cuts, scrapes, and burns), and leave the wound
open to air every day shift for 21 days.
During a review of Resident 1 ' s Skin Check (SC), dated 3/21/2025 at 4:47 p.m., the SC indicated Resident
1 ' s right lower foot was noted with a red line scratched mark measuring 10 cm in length by 0.3 cm in
width.
During a review of Resident 1 ' s Psychiatric Follow Up Note (PN – a clinical document used by
mental health professionals to record the progress of a resident ' s treatment after the initial evaluation),
dated 3/21/2025, the PN indicated Resident 1 alleged that her roommate (Resident 2) became agitated and
while staff was managing Resident 2 ' s behavior (the way in which one acts or conducts oneself, especially
toward others, Resident 2 scratched Resident 1 ' s foot (right lower foot). The PN indicated Resident 1 did
not answer questions when prompted (encourage to say something) as she (Resident 1) was visibly upset.
The PN indicated Resident 1 had a diagnosis of depression.
During a review of Resident 1 ' s Treatment Administration Record (TAR - a daily documentation record
used by a licensed nurse to document treatments given to a resident), dated 3/2025, the TAR indicated on
3/21/2025 Resident 1 ' s right foot scratch was cleaned with normal saline, patted dry, bacitracin ointment
applied, and left the wound open to air.
b. During a review of Resident 2 ' s AR, the AR indicated the facility admitted the resident on 4/16/2024 and
readmitted the resident on 5/13/2024, with diagnoses that included dementia (a general term for a decline
in mental ability that interferes with daily life, encompassing symptoms like trouble remembering, thinking,
or making decisions), major depressive disorder (a mood disorder that causes a persistent feeling of
sadness and loss of interest in activities, and other symptoms that significantly affect daily functioning), and
general anxiety disorder (a mental health condition that produces fear, worry, and a constant feeling of
being overwhelmed).
During a review of Resident 2 ' s MDS, dated [DATE], the MDS indicated Resident 2 had severely impaired
cognition (a significant and substantial decline in a person ' s ability to think, learn, remember, and make
decisions, which significantly impacts their daily functioning). The MDS indicated Resident 2 needed
substantial/maximal assistance with sit to stand.
During a review of Resident 2 ' s COC Evaluation, dated 3/21/2025 at 7 a.m., the COC Evaluation indicated
Resident 2 was noted with episode of increased aggression through striking out for no apparent reason.
The COC indicated Resident 2 was noted yelling and screaming to Certified Nurse Assistant (CNA) 1, and
was combative.
During an interview on 4/1/2025 at 11 a.m. with Resident 1, Resident 1 stated Resident 1 did not recall the
date of the incident, but it was early in the morning at around 6 a.m. Resident 1 saw her roommate
Resident 2 swung a detachable bed remote control at CNA 1. Resident 1 stated Resident 2 was walking
out of the room to the door with CNA 1, but Resident 2 turned towards Resident 1 and scratched Resident
1 ' s right foot. Resident 1 stated Resident 1 was lying in bed and could not defend herself. Resident 1
stated, Resident 1 sustained a 10 cm-scratch.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555117
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555117
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Skyline Healthcare Center - LA
3032 Rowena Ave
Los Angeles, CA 90039
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 4/1/2025 at 2:14 p.m. with Resident 1, Resident 1 stated the incident with Resident
2 scratching Resident 1 ' sright lower foot brought (back) her PTSD from a previous incident. Resident 1
stated it (Resident 2 scratching her right lower foot) shook her and made her (Resident 1) scared.
During an interview on 4/1/2025 at 2:23 p.m. with CNA 1, CNA 1 stated she worked on 3/20/2025 from 11
p.m. to 7 a.m. and was assigned to care for Residents 1 and 2. CNA 1 stated on 3/21/2025 at around 6:45
a.m., Resident 2 sat up in Resident 2 ' s bed upset and began to shout and yell at the Housekeeper (HK) 1
who was cleaning Resident 1 and Resident 2 ' s room. CNA 1 stated Resident 2 stood up wanting to walk,
grabbed the detachable remote control of the bed, and began to swing the bed remote control at CNA 1.
CNA 1 stated Licensed Vocational Nurse (LVN) 2 and LVN 3 came to Resident 2 ' s room. CNA 1 stated
Resident 2 had the bed remote control in Resident 2 ' s left hand and was walking towards the door. CNA 1
stated CNA and the LVNs (LVNs 2 and 3) were walking around Resident 2 to support Resident 2 from
falling but also avoiding getting hit by Resident 2. CNA 1 stated CNA 1 saw Resident 2 walked all the way to
Resident 1 ' s bed (nearest the door) and scratched Resident 1 ' s foot (right lower foot). CNA 1 stated
Resident 1 said, She (Resident 2) scratched my foot.
During a concurrent interview and record review on 4/1/2025 at 3:57 p.m., the facility-provided Transmission
Verification Report (a document that verifies the successful transmission of a fax), dated 10/1/2013 at 9:15
p.m., was reviewed with the DON. The DON stated the Transmission Verification Report ' s date of
10/1/2013 at 9:15 p.m. was incorrect. The DON stated this was regarding a resident to resident abuse
(Resident 1 and Resident 2) which she (DON) sent to the SSA on 3/21/2025 at around 11:40 a.m. the DON
stated Resident 2 scratched Resident 1 ' s right lower foot on 3/21/2025 at around 7 a.m. to 7:30 a.m. The
DON stated she saw Resident 1 on 3/21/2025 at around 9 a.m. in the hallway and Resident 1 told her
(DON) Resident 2 scratched Resident 1 ' s right lower foot. The DON stated Resident 2 scratching Resident
1 ' s right lower foot is considered physical abuse. The DON stated the facility does not allow abuse
because Resident 1 can psychosocially (refers to how both the psychological [relating to the mental and
emotional state] and social factors contribute to a person ' s overall well-being, development, and
functioning) feel unsafe in Resident 1 ' s environment and the potential for further harm. The DON stated
knowledge or suspicion of physical abuse must be reported within two hours. The DON stated her staff
should have reported to the Administrator and/or the DON and should have reported the incident
immediately. The DON stated staff knew about the incident around 7:45 a.m. and it was reported around
11:30 a.m. (by the DON) to the SSA indicated a delay in the reporting. The DON stated the potential for not
reporting within the two-hour timeframe can place the residents at further risk for abuse.
During a review of the facility ' s P&P titled, Reporting Abuse, last reviewed on 4/4/2024, the P&P indicated,
The facility will report known or suspected instances of physical abuse to the proper authorities by
telephone or through a confidential internet reporting tool as required by state and federal regulations. I. If
the reportable event results in serious bodily injury, a telephone report shall be made to the local law
enforcement agency immediately and no later than two (2) hours) of the observation, knowledge or
suspicion of the physical abuse. In addition, a written report shall be made to . the California Department of
Public Health (or SSA) . within two (2) hours of the observation, knowledge, or suspicion of the physical
abuse.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555117
If continuation sheet
Page 6 of 6