F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to be treated with respect and dignity and to retain and use personal
possessions.
Based on observation, interview, and record review, the facility failed to follow their policy and procedure
titled, Dignity, for one of two sampled residents (Resident 299), when a urine collection bag (a bag used to
collect urine that is drained from the bladder) was not covered with a dignity bag. This failure had the
potential to cause Resident 299 embarrassment.
Findings:
During an observation on 10/23/23 at 10:50 a.m. in Resident 299's room, an uncovered urinary bag, visible
to other residents, staff, and visitors was hanging from the right side of Resident 299's wheelchair.
During an interview on 10/23/23 11 a.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated Resident
299's urinary bag was not covered by a dignity bag but Resident 299 should have a dignity bag.
During an interview on 10/26/23 at 2:03 p.m. with Director of Nursing (DON), DON stated there should
always be a dignity bag on foley catheters (bag used to collect urine from bladder), that is a standard of
practice.
During a review of the facility's P&P titled, Dignity, dated Feburary 2021, the P&P indicated, 1. Residents
are treated with dignity and respect at all times.11. Staff promote, maintain and protect resident privacy,
including bodily privacy during assistance with personal care and during treatment procedures. 12.
Demeaning practices and standards of care that compromise dignity are prohibited. Staff are expected to
promote dignity and assist residents; for example: a. helping the resident to keep urinary catheter bags
covered.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 23
Event ID:
555125
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
2. During an interview on 10/23/23 at 10:25 a.m. with Resident 62, Resident 62 stated the shower in hall
D's hot water goes out and takes a while to reheat.
Residents Affected - Some
During an interview on 10/25/23 at 9:30 a.m. with Resident 55, Resident 55 stated, The shower
temperature goes up and down, the girls [Certified Nursing Assistants-CNA's] will get it right then someone
will turn water on somewhere else and it will drop cold, and then it will regulate itself and get hot, it goes up
and down like that.
During an interview on 10/25/23 at 2:30 p.m. with Maintenance Director (MD), MD stated the water
temperature was not fixed in hall D. MD stated, We had the same issue in hall A.
During an interview on 10/26/23 at 9:06 a.m. with CNA 13, CNA 13 stated, The shower at the end of the
hallway has temperature problems, it does have changes in temperature [during showers].
During an interview on 10/26/23 at 9:29 a.m. with CNA 15, CNA 15 stated, The shower temperature in the
back of the hall fluctuates, either too hot or cold, you just have to know how to use it. CNA 15 stated the
issue with the water temperature in the shower rooms were reported but was never fixed.
During a review of the facility's policy and procedure (P&P) titled, Hot Water Temperature Checks,
(undated), the P&P indicated, g. All hot water temperature deficiencies that are of an on-going nature;
OVER TWO WEEKS; will be fully analyzed to determine cause and a complete report made to the
Administrator immediately there after.
Based on observation, interview, and record review, the facility failed to provide for three of eight sampled
residents (Resident 14, Resident 62, Resident 55) a home-like environment when:
1. Resident 14's bathroom wall paint was peeled off.
2. Water temperature in the shower rooms were turning cold during showers.
These failures had the potential to negatively affect residents' quality of life.
Findings:
1. During an observation on 10/23/23 at 10:20 a.m. in Resident 14's bathroom, there was paint peeled off
around the wall of the hand soap dispenser.
During a concurrent observation and interview on 10/23/23 at 3:11 p.m. with Maintenance Assistant (MA),
in Resident 14's bathroom, the bathroom wall paint was peeled off around the soap dispenser. MA stated
there was an old hand soap dispenser that was removed and when it was removed, it pulled off the wall
paint. MA stated they did not fix it (wall paint) and had no record of a repair in the maintenance log.
During a review of the facility's policy and procedure (P&P) titled, Interior General Maintenance, dated
12/31/15, the P&P indicated, Maintenance to be responsible for minor repairs and touch ups.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 2 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
Based on observation, interview, and record review, the facility failed to provide prompt efforts to act on and
resolve grievances for two of seven sampled residents (Resident 54 and Resident 70). This failure resulted
in residents experiencing frustrations and had the potential to affect their quality of life.
Findings:
During an interview on 10/24/23 at 10 am in the Resident Council Meeting (RCM, organized group of
residents who meet regularly to discuss concerns about their rights, qality of care and quality of life),
Resident 54 stated, I attend the meeting, and issues are not resolved. They [the facility] do not resolve
anything, they blame the state (California Department of Public Health) for everything. Resident 54 stated,
the rose garden is important and the ramp to get out there needs to be fixed, I have to lift my walker to get
in and out of the rose garden, the facility does not fix things correctly.Resident 54 stated she loved the rose
garden and is the only nice place she can go but she required assistance to go in and out due to the steep
ramps.
During an interview on 10/24/23 during the 10 am RCM, Resident 70 stated, the [garden] is important for
us to get outside get fresh air, sunshine, and vitamin D. My wife comes to visit, and she has to help me in
my wheelchair to get outside and back in.
During a record review of the Resident Council Minutes (RCM), dated May 2023, July 2023, and August
2023 (for three months), the RCM indicated, Maintenance Repairs Needed: Ramp going outside needs to
be changed, ramp going outside steep, ramp needs to be improved.
During a review of the RCM dated September 2023, the RCM indicated, Department Response: Had
someone come look at it (ramp into garden). Will be completed by 1/1/24 [eight months to resolve].
During an observation on 10/24/23 at 11:45 a.m. at the hallway, going to the patio (rose garden), there were
two ramps going to the patio. One ramp with angle of 45 degrees steep and the other ramp with 15 degrees
steep.
During an interview on 10/26/23 at 9:20 a.m., with Maintenance Director (MD), MD stated, I have known
about the ramp going outside to the garden for about two months, we have not fixed it, I have had to look
around due to pricing. MD verified the finding and stated the ramp is steep and residents needed
asisstance to go through.
During an interview on 10/24/23 at 10:08 a.m. with Resident 54, Resident 54 stated they are unaware of
how to formally file a grievance or contact the state (CDPH).
During a concurrent interview and record review on 10/24/23 at 3:00 p.m., with Social Services Director
(SSD), the facility's Grievance Log (GL), dated 2023 was reviewed. SSD stated, We do not like grievances,
we try and get the issues resolved when the residents bring it to our attention, because like I said we don't
like grievances. SSD reviewed the grievance log for 2023, SSD stated there was only one grievance filed in
January 2023 and none there after.
During a review of the facility's policy and procedure (P&P) titled, Resident Concern/Grievance
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 3 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Program, dated 2006, the P&P indicated, A resident's concern or grievance may be verbal or non-verbal
and does not have to be in writing. The Resident Concern/Grievance Program is intended to reflect the
facility policy which acknowledges the rights of the residents to voice concerns and the expectation of the
'prompt effects by the facility' to resolve them.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 4 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
During a concurrent interview and record review on 10/25/23 at 11:18 a.m. with Regional Nurse Consultant
(RNC) 1, Resident 17's Transfer Documents (TD), dated 7/30/23, 9/22/23, and 10/1/23 were reviewed. The
TD indicated there was no documentation the Ombudsman was notified about the transfers. RNC 1 stated
the Ombudsman was not notified about the transfers.
During a review of the facility's P&P titled, Transfer or Discharge Notice, dated March 2021, the P&P
indicated, 1.Transfer and discharge includes movement of a resident from a certified bed in the facility to a
non-certified bed in another part of the facility, or to a non-certified bed outside the facility.6. A copy of the
notice is sent to the Office of the State Long-Term Care Ombudsman at the same time the notice of transfer
or discharge is provided to the resident and representative.
Based on interview and record review, the facility failed to follow their policy and procedure (P&P) titled,
Transfer or Discharge Notice, when the facility did not send a notice of transfer to the Ombudsman
(representatives who assist resident in long-term care facilities with issues related to day-to-day care,
health, safety, and personal preferences) for two of five sampled residents (Resident 59 and Resident 17).
This failure had the potential to result in residents being discharged inappropriately and not having an
advocate who could inform them of their admission, transfer, and discharge rights and options.
Findings:
During a concurrent interview and record review on 10/25/23 at 2:40 p.m. with Social Services Director
(SSD), Resident 59's SSD Clinical Record (CR), dated 7/22/23 reviewed. The CR indicated Resident 59
was transfered to the hospital. There was no documentation in the CR that Ombudsman was notified about
the transfer. SSD stated she was unable to provide documentation of notification to Ombudsman.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 5 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
Based on observation, interview, and record review, the facility failed to develop a plan of care for two of two
sampled residents (Resident 29, Resident 19) when:
Residents Affected - Few
1. Resident 29's plan of care did not include nail care.
2. Ensure an accurate assessment to reflect Resident 19's loose fitting dentures.
These failures resulted in residents not receiving the services they needed which had the potential for
negative health outcomes.
Findings:
1. During an interview on 10/24/23 at 12:00 p.m. with Family Member (FM) 1, FM 1 stated Resident 29 was
in the hospital in July or August for surgery. A hospital nurse showed FM 1 Resident 29's long nails on his
right hand, which had a contracture (a fixed tightening of muscles, tendons, ligaments, or skin, preventing
normal movement of the body part). FM 1 stated the hospital nurse was concerned the long nails could
cause Resident 29's skin to be pierced by them.
During a concurrent observation and interview on 10/24/23 at 12:14 p.m. with CNA 11 in Resident 29's
room, CNA 11 carefully opened Resident 29's smallest finger, and the nail was observed to be
approximately 1/4 to 1/2 inch beyond the fingertip. CNA 11 confirmed this nail was very long and had not
been recently clipped.
During a concurrent observation and interview on 10/24/23 at 12:25 p.m. with Assistant Director of Nursing
(ADON) and Regional Nurse Consultant (RNC) 1 in Resident 29's room, ADON carefully opened Resident
29's smallest finger, and the nail appeared freshly cut. Resident 29's other fingers were observed, and most
of the nails were not long, but the right thumb nail was noted to be approximately 1/8 of an inch beyond the
fingertip. RNC 1 stated the nail was too long. ADON stated the nail was too long if it had been clipped 48
hours prior as ordered by the physician.
During a review of Resident 29's Order Summary Report (OSR), dated 5/19/23, the OSR indicated,
Diabetic Nail Care: Clip, Clean and File fingernails Q [every] Sunday. Special Instructions: Diabetic Nail care
by a Licensed Nurse every day shift every Sun [Sunday].
During a concurrent interview and record review on 10/25/23 at 3:46 p.m. with ADON, Resident 29's Care
Plan (CP), dated 10/23/23 was reviewed. ADON stated the CP did not include a care plan to keep the nails
clipped to prevent the nails from piercing the skin in the contracted hand, and stated the CP should include
that intervention.
During a review of the facility's policy and procedure (P&P) titled, Care Plans, Comprehensive
Person-Centered, dated March 2022, the P&P indicated, The care plan interventions should be derived
from information obtained from the resident and his/her family/responsible party.The comprehensive,
person-centered care plan should: b. Describe the services that are to be furnished in an attempt to assist
the resident to attain or maintain that level of physical, mental, and psychosocial wellbeing that the resident
desires or that is possible.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 6 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
2. During a concurrent interview and record review on 10/25/23 at 2:42 p.m. with Minimum Data Set (MDS)
Coordinator, Resident 19's MDS assessment, dated 9/13/23 was reviewed. The MDS Section L labeled
oral/dental indicated, Broken or loosely fitting full or partial dentures. The box marked, no. MDS Coordinator
stated the MDS look back period is for 3 months, I would do a visual look of the resident. MDS coordinator
stated I did see the loose-fitting dentures of the Resident.
Residents Affected - Few
During an observation on 10/23/23 at 10:29 a.m.in Resident 19 room, Resident 19 was wearing loose fitting
dentures.
During a interview on 10/26/23 at 10:52 a.m. with Licensed Vocational Nurse (LVN) 2, LVN 2 stated she
noticed Resident 19's dentures were loose fitting. LVN 2 stated the dentures will fall out.
During a review of the CMS (Centers for Medicare & Medicaid Services) RAI (Resident Assessment
Instrument Version 3.0 Manual) dated October 2023, the RAI indicated, The RAI process has multiple
regulatory requirements. 3. The assessment process includes direct observation, as well as communication
with the resident and direct care staff on all shifts. an accurate assessment requires collecting information
from multiple sources.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 7 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to follow its policy and procedure
titled, Administering Medications when:
Residents Affected - Few
1. The Director of Nursing of Nursing (DON) did not check the intravenous (IV-given inside of a vein)
antibiotic (medication used to treat bacterial infection) for one of one sampled resident (Resident 92).
2. Resident 92' IV antibiotic were not administered at the right time according to physician's order.
These failures had the potential for Resident 92 to recieve the wrong medication with potential to result in
adverse health outcomes
Findings:
1. During a concurrent observation and interview on 10/23/23 at 10:20 a.m. with Resident 92, in Resident
92's room, a Peripherally Inserted Central Catheter (PICC-used to deliver medications and other treatments
directly to the large central vein near the heart) was on Resident 92's right upper arm. Resident stated he
had IV antibiotics being hung once a day at different times, but not at the same time every day.
During a concurrent observation and interview on 10/24/23 at 11:11 a.m. with DON, in Resident 92's room,
DON was preparing to administer the IV antibiotic to Resident 92. DON did not check the IV antibiotic
against the Medication Administration Record (MAR). DON stated she did not follow the triple check
(compare the medication name on the prescription label, the medication order, and the MAR) procedure
per facility policy, and she should have performed the triple check.
During an interview on 10/25/23 at 2:32 p.m. with DON, DON stated medications should be prepared at the
bedside and signed when they are given.
2. During a concurrent interview and record review on 10/25/23 at 2:37 p.m. with DON, Resident 92's MAR,
dated 10/24/23 was reviewed. The MAR indicated Resident 92's IV antibiotic was given over an hour after
its scheduled administration time of 11 a.m. on six days (10/8, 10/12, 10/16, 10/17, 10/18, and 10/20). DON
stated, I don't believe they were given late, just not documented when they were given. DON stated the
medication should have been given no later than one hour after the scheduled administration time.
During a review of the facility's policy and procedure (P&P) titled, Administering Medications, dated April
2019, the P&P indicated, Medications are administered within one (1) hour of their prescribed time.The
individual administering medications verifies the resident's identity before giving the resident his/her
medications .The individual administering the medication checks the label THREE (3) times to verify the
right reisident, right medication, right dosage, right time, and right method (route) of administration before
giving the medications.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 8 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure one of 19 sampled residents
(Resident 29) received nail care. This failure had the potential to cause injury to Resident 29.
Residents Affected - Few
Findings:
During an interview on 10/24/23 at 12:00 p.m. with Family Member (FM) 1, FM 1 stated Resident 29 was in
the hospital in July or August for a surgery. A hospital nurse showed FM 1 Resident 29's long nails on his
right hand, which had a contracture (a fixed tightening of muscles, tendons, ligaments, or skin, preventing
normal movement of the body part). FM 1 stated the hospital nurse was concerned the long nails could
cause Resident 29's skin to be pierced by them.
During a concurrent observation and interview on 10/24/23 at 12:14 p.m. with Ceritifed Nursing Assistant
(CNA) 11 in Resident 29's room, Resident 29's right hand was observed. Resident 29's right hand was
observed to have a contracture and it was tightened into a fist. CNA 11 carefully opened Resident 29's
smallest finger, and the nail was observed to be approximately ¼ to ½ inch beyond the
fingertip. CNA 11 confirmed this nail was very long and had not been recently clipped.
During a concurrent observation and interview on 10/24/23 at 12:25 p.m. with Assistant Director of Nursing
(ADON) and Regional Nurse Consultant (RNC) 1 in Resident 29's room, Resident 29's right hand was
observed. ADON carefully opened Resident 29's smallest finger the nail appeared freshly cut. Resident
29's other fingers were observed. The right thumb nail was noted to be approximately 1/8 of an inch beyond
the fingertip. RNC 1 stated the nail was too long. ADON stated the nail was too long if it had been clipped
48 hours prior as ordered by the physician.
During a review of Resident 29's Order Summary Report (OSR), dated 5/19/23, the OSR indicated,
Diabetic Nail Care: Clip, Clean and File fingernails Q [every] Sunday. Special Instructions: Diabetic Nail care
by a Licensed Nurse every day shift every Sun [Sunday].
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 9 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, record review, the facility failed to ensure one of eight sampled residents
(Resident 14) physician's order for treatment was followed. This failure had the potential for delaying
Resident 14's wound healing and result in infection.
Residents Affected - Few
Findings:
During an observation on 10/23/23 at 10:20 a.m. in Resident 14's room, Resident 14's right side of nose by
cheek had a wound about the size of a dime, red in color, with a glossy appearance, and opened to air.
During a review of Resident 14's Order Summary Report (OSR), dated 10/18/23, the OSR indicated,
Cleanse surgical site to right side of face with NS [normal saline-mixture of salt and water], pat dry, apply
bacitracin [antibiotic-medication to treat bacterial infection] ointment, apply medi-honey [ointment used to
treat certain wounds], cover with super absorbent dressing, daily, X [for] 30 days, everyday shift for s/p
[status post-after] surgical incision [wound] removal of abnormal growth to face, for 30 Days.
During a concurrent observation and interview on 10/23/23 at 2:57 p.m. with Licensed Vocational Nurse
(LVN) 6, in Resident 14's room, Resident 14's surgical site was not covered with a dressing. LVN 6 stated
Resident 14 does not have a dressing today.
During a concurrent observation and interview on 10/23/23 at 3:29 p.m. in Resident 14's room, Resident
14's facial surgical site was not covered per physician's order. Resident 14 stated she had a growth which
was removed surgically.
During a concurrent interview and record review on 10/24/23 at 3:02 p.m. with LVN 1, the OSR dated
October 2023 was reviewed. The OSR indicated, a dry dressing should have been placed over the surgical
site. LVN 1 stated she did not place a dressing today or yesterday on Resident 14's surgical site as
indicated in the order. LVN 1 stated she did not notify the physician.
During a review of Resident 14's Care Plan (CP), dated October 2023, the CP indicated, Resident [14] had
surgical site on R [right] side of face with interventions/tasks: treatment as indicated.
During a review of the facility's policy and procedure (P&P) titled, Wound Care, dated October 2010, the
P&P indicated, 1. Verify that there is a physician's order for this procedure. 13. Dress wound.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 10 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure manufacturers guidelines
were followed for use of low air loss (LAL) mattresses (mattress used for prevention of pressure injuries) for
five of 14 sampled residents (Resident 84, Resident 51, Resident 347, Resident 11, and Resident 246).
This failure had the potential to result in developing new or worsening of pressure injuries.
Residents Affected - Some
Findings:
During a concurrent observation and interview on 10/23/23 at 10 a.m. with Resident 84 in Resident 84's
room, resident was laying on a LAL mattress with no sheet. Resident 84 stated they normally only put a
draw sheet (1/2 sheet used to turn resident).
During an observation on 10/23/23 at 10:06 a.m. in Resident 51's room, Resident 51 was laying on a LAL
mattress with no sheet.
During an observation on 10/23/23 at 10:14 a.m. in Resident 347's room, Resident 347 was laying on a
LAL mattress with no sheet.
During an observation on 10/23/23 at 10:56 a.m. in Resident 11's room, Resident 11 was laying on a LAL
mattress with no sheet.
During a concurrent observation and interview on 10/23/23 at 3:16 p.m. with Licensed Vocational Nurse
(LVN) 3, in Resident 84's room, the setting on the LAL mattress pump was set at 100 pounds (lbs-unit of
weight). LVN 3 stated Resident 84's weight was taken yesterday and is 177 lbs. LVN 3 stated the setting
should be closer to the resident's weight.
During a review of Resident 84's Weight Summary Report (WSR), dated 10/23/23, the WSR indicated,
most recent weight 177 lbs. on 10/23/23.
During a concurrent observation and interview on 10/23/23 at 3:17 p.m. with LVN 2 in Resident 51's room,
Resident 51 was laying on the LAL mattress with no sheet. LVN 2 stated the LAL pump was set at 340 lbs.
During a review of Resident 51's WSR, dated 10/23/23, the WSR indicated, most recent weight 214 lbs. on
10/16/23.
During a concurrent observation and interview on 10/23/23 at 3:20 p.m. with LVN 2 in Resident 347's room,
Resident 347 was laying on the LAL mattress with no sheet. LVN 2 stated the LAL pump was set between
380-400 lbs. LVN 2 stated Resident 347 did not appear to weigh 400 lbs. LVN 2 stated there is an order to
check the settings on the LAL mattress daily.
During a review of Resident 347's WSR, dated 10/23/23, the WSR indicated, most recent weight 110 lbs.
on 10/23/23.
During a concurrent observation and interview on 10/23/23 at 3:22 p.m. with LVN 2 in Resident 11's room,
Resident 11 was laying on the LAL mattress with no sheet. LVN 2 stated the LAL pump was set at 340 lbs.
LVN 2 stated 340 lbs. doesn't look like the correct weight for Resident 11.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 11 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
During an interview with on 10/23/23 at 3:23 p.m. with Resident 11, Resident 11 stated he weighed 198 lbs.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 11's WSR, dated 10/23/23, the WSR indicated, most recent weight 196 lbs. on
10/16/23.
Residents Affected - Some
During a concurrent observation and interview on 10/26/23 at 8:55 a.m. with Resident 11, Resident 11 was
laying on a LAL mattress with no sheet. Resident 11 only had a draw sheet under his bottom. The skin on
his arms and legs was touching the mattress. Resident 11 stated, I need a sheet, this mattress is cold
plastic, it feels awful. I said something to them about it and they gave me this thing. Resident 11 pointed at
the draw sheet.
During an interview on 10/26/23 at 9:02 a.m. with LVN 5, LVN 5 stated she overheard Resident 11 say that
he wanted a sheet, but it is a special type of mattress that can't have a sheet. LVN 5 stated he asked the
Certified Nursing Assistant (CNA) for one this morning and we already explained why to him why he could
not have it.
During an interview on 10/23/23 at 3:31 p.m. with Director of Nursing (DON) DON stated that the LAL
mattress is supposed to be set according to the resident's current weight. DON stated if the mattress is not
set correctly the wound may not heal properly or may get worse. DON stated she was not sure if there was
an order to check the settings, but there should be.
During an interview on 10/24/23 at 11:08 a.m. with Regional Nurse Consultant (RNC) 1, RNC 1 stated
there was no order to check the LAL mattress settings for Resident 84 or Resident 51.
During an interview on 10/24/23 at 3:36 p.m. with DON, DON stated a sheet is not recommended for use
on a LAL mattress.
During an interview on 10/26/23 at 9:02 a.m. with LVN 1, LVN 1 stated she thought the beds did not have a
sheet because the mattress was too big. LVN 1 stated there are a total of 14 LAL beds in facility.
During a concurrent interview and record review on 10/26/23 at 9:21 a.m. with Director of Staff
Development (DSD), Operation Manual for Protekt Aire 8000BA48 (OM- operation manual for LAL
mattress), (undated) was reviewed. The OM indicated, Cover with a cotton sheet to avoid direct skin contact
and reduce friction. DSD stated she has never read the OM before and did not know a sheet was supposed
to be used on the LAL.
During a concurrent interview and record review on 10/26/23 at 9:35 a.m. with DON, OM, (undated) was
reviewed. OM indicated, Cover with a cotton sheet to avoid direct skin contact and reduce friction. DON
stated she could not find anything in the manufacturers recommendations that says facility should not use a
sheet on the LAL mattresses. DON stated there should be a sheet to reduce friction when repositioning the
residents.
During a concurrent observation and interview on 10/26/23 at 11:07 a.m. in Resident 246's room, Resident
246 was laying on a LAL mattress with no sheet. Resident 246's skin was touching the mattress. Resident
246 stated it made her backside hurt.
During a review of the facility's policy and procedure (P&P) titled, Prevention of Pressure
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 12 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Injuries, dated April 2020, the P&P indicated, Select appropriate support surfaces based on the resident's
risk factors, in accordance with current clinical practice.For prevention measures associated with specific
devices, consult current clinical practice guidelines.Review the interventions and strategies for effectiveness
on an ongoing basis.
During a review of the facility's P&P titled, Support Surface Guidelines, dated September 2013, the P&P
indicated, The use of low air loss mattress is based on.weight of the resident.
Event ID:
Facility ID:
555125
If continuation sheet
Page 13 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to follow their policy and procedure (P&P) titled,
Medication Storage, when:
1. Expired medication was not removed from one of three sampled medication refrigerators (Refrigerator
C).
2. Diabetic testing strips (strips used to test blood sugar) were not labeled with the date they were opened
on one of two sampled medication carts (D Hall Cart).
3. Medication refrigerator temperature was not monitored every shift for three of three sampled medication
refrigerators (Refrigerator A, Refrigerator B, and Refrigerator C).
These failures had the potential to result in unintended, harmful, or undesirable health outcomes to the
residents.
Findings:
1. During a concurrent observation and interview on [DATE] at 9:16 a.m. with Director of Staff Development
(DSD), in the medication storage room. Refrigerator C had a package containing lidocaine (numbing
medication) 2% suppositories (medication inserted in body through rectum or vagina) that had a best by
date of [DATE]. DSD stated they were past the best by date and should not have been there.
2. During a concurrent observation and interview on [DATE] at 9:45 a.m. with Licensed Vocational Nurse
(LVN) 4, in the medication storage room, the medication cart for D Hall contained two vials (containers) of
diabetic testing strips that were not dated. LVN 4 stated they have both been opened, but have no date
written on them. LVN 4 stated they should have been dated when opened.
During an interview on [DATE] at 10:14 a.m. with Director of Nursing (DON), DON stated testing strips
should be dated when they are opened.
During a review of manufacturer guidlines Storage and Handling Assure Platinum Test Strips (MG),
(undated), the MG indicated, When you first open the vial, write the date on the vial label. Use within 3
months of first opening the vial.
3. During a concurrent interview and record review on [DATE] at 2:30 p.m. with DON, Refrigerator
Temperature Log (RTL) for Refrigerators A, B, and C were reviewed. The RTL's indicated the temperature
was not recorded during Day shift on [DATE] and [DATE]. DON stated the blanks on temperature logs for
Refrigerator A, B, and C mean they were not checked during Day shift on [DATE] and [DATE]. DON stated
they are supposed to be checked every shift.
During a review of the facility's P&P titled, Medication Storage, dated 2019, the P&P indicated, Medications
and biologicals are stored safely, securely, and properly, following manufacturer's recommendations. Temp
is to be recorded twice daily if vaccine products are stored in the refrigerator. Outdated, contaminated, or
deteriorated medications and those in containers that are cracked, soiled,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 14 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
or without secure closures are immediately removed from stock, disposed of according to procedures for
medication disposal.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 15 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0790
Provide routine and 24-hour emergency dental care for each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to assist three of three sampled residents
(Resident 19, Resident 44 and Resident 55) to receive dental services. This failure had the potential for
these residents to have difficulty chewing food and maintaining nutritional needs.
Residents Affected - Some
Findings:
During a concurrent observation and interview on 10/23/23 at 10:43 a.m. with Resident 44, Resident 44
had many missing front teeth. Resident 44 stated the facility had not sent her to a dentist to get dentures or
partials.
During a concurrent interview and record review on 10/25/23 at 11:56 a.m. with Social Services Director
(SSD), Resident 44's DENTAL NOTES (DN), dated 8/5/20 was reviewed. DN indicated Resident 44 was
seen on 8/5/20. SSD confirmed 8/5/20 was the last time Resident 44 received dental care. SSD stated
Resident 44 should have been seen at least annually.
During an observation on 10/23/23 at 10:29 a.m. in Resident 19's room, Resident 19 wearing loose fitting
dentures.
During an interview on 10/25/23 at 11:32 a.m. with SSD, SSD stated Resident 19 just saw the Dentist. SSD
stated she knows the dentures are loose.
During a record review of Resident 19's DN, dated 10/20/23 the DN indicated treatment recommendations
new [dentures].
During a concurrent interview and record review on 10/25/23 at 2:07 p.m. with Director of Nursing (DON)
Resident 19's DN, dated 10/20/23 was reviewed. DON stated there is no order for dental services and there
should be a order for dental services.
During a concurrent interview and record review on 10/26/23 at 2:07 p.m. with Regional Nurse Consultant
(RNC) 2, Resident 19's Clinical Record (CR), was reviewed. The CR indicated there was no care plan for
dental services. RNC 2 stated there was no care plan developed related to dental services.
During a review of the facility's policy and procedure (P&P) titled, Care Plans, Comprehensive
Person-Centered, dated March 2022, the P&P indicated, The comprehensive, person-centered care plan
should: a. Include measurable objective and time frames; b. Describe the services that are to be furnished
in an attempted to assist the resident attain desires or that is possible, including services that would
otherwise be provided for the able, but are not provided due to the resident exercising his or her rights
(including the right to refuse treatments).During an interview on 10/25/23 at 9:47 a.m. with Resident 55,
Resident 55 stated, I need my teeth cleaned, they [staff] said they would look into it [teeth]. One time, my
daughter was here and a dentist stopped by but he didn't look at my teeth and I never saw him again. I
really want a teeth cleaning.
During a concurrent interview and record review on 10/25/23 at 4:44 p.m. with Social Service Director
(SSD), Resident 55's Dental Consult (DC), dated September 2022 was reviewed. The DC indicated, Initial
exam, no Dental Prophylaxis [Preventive dental cleaning] completed. SSD stated, The dentist came to the
facility on [DATE], I don't know why they did not see the resident [Resident 55] that day
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 16 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0790
[10/20/23]. SSD stated she did not follow up.
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility's policy and procedure (P&P) titled Dental Consultant, dated April 2007, the
P&P indicated, A consultant Dentist is retained by our facility and is responsible for: Performing or
supervising an annual dental reevaluation for each resident.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 17 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual
needs.
Based on observation, interview, and record review, the facility failed to ensure one of two sampled
residents (Resident 36)'s diet texture was followed according to the physician's order. This failure had the
potential for Resident 36 to experience choking due to incorrect food texture.
Findings:
During an observation on 10/23/23 at 12:22 p.m. in the dining room, Resident 36 was eating and Resident
36's tray contained a piece of bread with crust on, the area of the crust was darker in color.
During a concurrent interview and record on 10/23/23 at 12:26 p.m. with Director of Staff Development
(DSD) Resident 36's Meal Ticket was reviewed. The Meal Ticket indicated, mechanical soft (food that is
broken down for easy swallowing without biting or chewing). DSD stated Resident 36 is on mechanical soft
diet.
During a concurrent observation and interview on 10/23/23 at 12:37 p.m. with DSD, in the dining room, the
bread crust was darker in color was noted on Resident 36's tray. DSD stated she did not verify if the piece
of bread crust was a mechanical soft before serving the tray to Resident 36. DSD touched the bread crust
and she stated it was hard.
During a review of the facility's Fall Menus, dated October 2023, the Fall Menus indicated bread needs to
be soft-no hard crust for Mechanical Soft diets.
During a review of Resident 36's Care Plan (CP), dated October 2023, the CP indicated, Resident [36] is at
risk for altered nutritional status r/t (related to) medical condition/dx [diagnosis] dementia [memory loss] and
dysphagia [swallowing difficulties]. Serve diet as ordered: NAS [No added salt], mechanical soft, thin
liquids, pureed vegetables.
During a review of Resident 36's Order Summary Report (OSR), dated 6/8/23, the OSR indicated, NAS [No
Added Salt] diet, Mechanical Soft texture, Thin Liquids consistency.
During an interview on 10/26/23 at 10:10 a.m. with Dietary Manager (DM), DM stated the cook tests with
tongs only but does not test softness on bread's crust for mechanical soft foods before it is placed on
delivery tray. DM stated Resident 36's bread was not the right texture as noted by a side of the crust being
hard in texture.
During a review of the facility's policy and procedure (P&P) titled, Tray Identification, dated 2007, the P&P
indicated, Nursing staff shall check each food tray for the correct diet before serving the residents. The
Food Services Manager or supervisor will check trays for correct diets before the food carts are transported
to their designated areas.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 18 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure food items in the storage
area were labeled and dated. This failure had the potential to result in foodborne illnesses.
Residents Affected - Some
Findings:
During a concurrent observation and interview on 9/24/23 at 9:50 a.m. with Kitchen Manager (KM), in the
kitchen refrigerator room, there were chicken nuggets without a label and date. KM verified the findings and
stated the chicken nuggets should be labeled and dated.
During a concurrent observation and interview on 9/24/23 at 9:51 AM with KM, in the kitchen dry store
room. A box of crackers had no label indicating when they were opened. KM stated the crackers in the box
should have a label on them.
During a review of the facility's policy and procedure (P&P) titled, Labeling and Dating of Foods, dated
2023, the P&P indicated, All food items in the storeroom, refrigerator, and freezer need to be labeled and
dated.Food delivered to facility needs to be marked with a received date. Note that the delivery sticker is
dated, and it can serve as the delivery date for the product. Newly opened food items will need to be closed
and labeled with an open date and used by the date that follows the various storage guidelines within this
section-specifically the Dry Goods Storage Guidelines (page6.9), refrigerated Storage Guidelines (page
6.16).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 19 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to follow its policy and procedure on:
1. Surveillance for Infections when the monthly reports did not contain the complete information required.
Residents Affected - Many
2. Monitoring Compliance with Infection Control when the facility did not complete the hand hygiene
monitoring.
These failures had the potential to result in a facility-wide infection outbreak affecting all residents, staff, and
visitors.
Findings:
1. During a concurrent interview and record review on 10/24/23 at 9:28 a.m. with Infection Preventionist (IP)
1 and IP 2. The facility's Infection Surveillance Monthly Report (ISMR) dated August and September 2023,
were reviewed. IP 1 stated the infection surveillance were incomplete. The ISMR indicated there were no
records of interpretation of data and laboratory results. IP 2 verified the finding.
During a concurrent interview and record review on 10/26/23 at 9:08 a.m. with IP 1, IP 1 stated she lacks
documentation and she was not performing and documenting laboratory records she was reviewing, skin
care sheets. IP 1 stated she lacks documentation of infection control rounds or interviews, verbal reports
from staff, infection documents, temperature logs, pharmacy records, antibiotic review, and transfer
log/summaries.
During a review of the facility's policy and procedure (P&P) titled, Surveillance for Infections, dated
September 2017, the P&P indicated, The Infection Preventionist or designated infection control personnel is
responsible for gathering and interpreting surveillance data. The surveillance should include a review of any
or all the following information to help identify possible indicators of infections: a. Laboratory records; b. Skin
care sheets; c. Infection control rounds and interviews; d. Verbal reports from staff; e. Infection
documentation records; f. Temperature logs; g. Pharmacy records; h. Antibiotic review; and i. Transfer
log/summaries.
2. During a record review of the facility's CDPH - Healthcare-Associated Infections Program Adherence
Monitoring Hand Hygiene (HAIP), dated September and October 2023, the HAIP indicated to observe at
least 10 hand hygiene (HH) opportunities per unit. On the following dates, 10 HH were not completed:
On 8/1/23, there were only five HH completed.
On 8/10/23, there were only six HH completed.
On 8/14/23, there were only five HH completed.
On 8/15/23, there were only five HH completed.
On 8/24/23, there were only six HH completed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 20 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
On 8/28/23, there were only five HH completed.
Level of Harm - Minimal harm
or potential for actual harm
On 8/31/23, there were only six HH completed.
On 9/6/23, there were only seven HH completed.
Residents Affected - Many
On 9/12/23, there were only eight HH completed.
On 9/13/23, there were only eight HH completed.
During a concurrent interview and record review on 10/25/23 at 3:46 p.m. with IP 1, IP 1 stated she did not
observe at least 10 hand hygiene opportunities per unit due to not having enough time to complete it.
During a review of the facility's policy and procedure (P&P) titled, Monitoring Compliance with Infection
Control, dated August 2019, the P&P indicated, 2. Monitoring includes regular surveillance of adherence to
hand hygiene practices and availability of hand hygiene supplies, and the availability of personal protective
equipment and its appropriate use.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 21 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
Implement a program that monitors antibiotic use.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to implement an effective antibiotic stewardship
program when one of six sampled residents (Resident 86) was reviewed and monitored for the use of an
antibiotic. This failure had the potential for Resident 86 to continually take inappropriate or unnecessary
antibiotic and may result in infections not treated appropriately.
Residents Affected - Few
Findings:
During an interview on 10/24/23 at 9:28 a.m. with Infection Preventionist (IP) 1 and IP 2, IP 1 stated the
antibiotic use was not monitored. IP 2 stated there was no justification documented if the antibiotic was
appropriate for Resident 86.
During a review of facility's Infection Surveillance Monthly Report dated September 2023, the ISMR
indicated Resident 86 was on Cephalexin (medication to treat bacteria) Tablet 500 MG (milligrams-unit of
measurements).
During a concurrent interview and record review on 10/24/23 at 9:32 a.m. with IP 2, Resident 86's
Urinalysis (UA-test of the urine for bacteria), dated August 2023 was reviewed, the Urinalysis indicated, UA
Culture [identifies the bacteria] Indicated? Yes. IP 2 stated the hospital did not send resident with culture
and sensitivity [identify the correct antibiotic for the infection] information and she did not request one
(culture and sensitivity) either (to justify the use of antibiotic).
During an interview on 10/26/23 at 9:08 a.m. with IP 1, IP 1 stated, I lack in my documentation. I do not
know or have an infection prevention surveillance. IP 1 stated she did not send the UA culture and
sensitivity results to the physician for review.
During a review of the facility's policy and procedure (P&P) titled, Antibiotic Stewardship, dated 2016, the
P&P indicated, The purpose of our Antibiotic Stewardship Program is to monitor the use of antibiotics in our
residents. When a culture and sensitivity (C&S) is ordered lab results and the current clinical situation will
be communicated to the prescriber as soon as available to determine if antibiotic therapy should be started,
continued, modified, or discontinued.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 22 of 23
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0924
Put firmly secured handrails on each side of hallways.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure a handrail was firmly
secured and in good repair. This failure had the potential to expose residents and visitors to injuries or
accidents as a result of a broken handrail.
Residents Affected - Some
Findings:
During an observation on 10/23/23 at 10:26 a.m. in the hallway, the right corner of the handrail was loose
and detaching from the center handrail.
During a concurrent observation and interview on 10/23/23 at 10:26 a.m. with Maintenance Assistant (MA)
in the hallway, MA verified the handrail was loose. MA stated he was not aware of it (handrail being loose).
MA stated there was no documentation of maintenance was completed.
During a review of the facility's policy and procedure (P&P) titled, Maintenance Policies & Procedures dated
December 2015, the P&P indicated, Test handrails daily as you go through the Center to make sure they
are securely fastened. Repair immediately any loose handrails. Replace damaged handrails immediately.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 23 of 23