F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to report allegations of physical abuse to the California
Department of Public Health (CDPH) within 24 hours for three of four sampled residents (Resident 1,
Resident 2, and Resident 3). This failure had the potential for abuse allegations not being investigated and
residents experiencing continued physical abuse.
Findings:
During an interview on 5/19/25 at 3:31 p.m. with Resident 1, Resident 1 stated during her last shower, a
CNA (Certified Nursing Assistant 1) described as a big lady, put a lot of soap on her face, and was rubbing
her face so hard she could not breathe. Resident 1 stated she tried to stop the CNA (1) but continued to rub
soap on her face. Resident 1 stated the CNA did not stop until she screamed and yelled, Rape! Rape!
Resident 1 stated, I could not do anything I was naked, and she was bigger than me, I am scared of her.
Resident 1 stated she reported the incident to the head of the department and was informed, they were
going to keep an eye on the CNA (1). Resident 1 stated CNA 1 still works in the facility and went to her
room.
During a review of Resident 1's Minimum Data Set (MDS-comprehensive assessment tool), dated 3/20/25,
the MDS indicated Resident 1 had a Brief Interview for Mental Status (BIMS) score of 12 (score of 8-12
means moderate cognitive impairment).
During an interview on 5/19/25 at 3:39 p.m. with Director of Nursing (DON), DON stated she was not aware
of the abuse incident.
During an interview on 5/20/25 at 8:29 a.m. with DON, DON stated she spoke with Resident 1 and the
incident happened on 5/14/25 (six days ago).
During an interview on 5/20/25 at 12:01 p.m. with Resident 2, Resident 2 stated the physical abuse
happened two months ago. Resident 2 stated CNA 1 grabbed and pulled her right arm that was paralyzed
(unable to move or feel certain part of the body due to a loss of nerve function) to get her out of the shower
chair. Resident 2 stated, She [CNA 1] was very rough. Resident 2 stated couple of days after the incident,
CNA 1 went to Resident 2's room and CNA 1 told Resident 2, I [CNA 1] know what you [Resident 2] did.
You [Resident 2] reported me to the DON.
During a review of Resident 2's MDS dated [DATE], the MDS indicated Resident 3 had a BIMS score of 13
(score of 13-15 means cognitively intact).
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555125
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555125
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Linwood Meadows Care Center
4444 West Meadow
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of Resident 2's IDT Note (Interdisciplinary note-multidisciplinary team meeting regarding
resident's care), dated 5/26/25 indicated, [Resident 2] has not received shower from [CNA 1] in more than
30 days. The IDT Note indicated the abuse incident happened over 30 days ago.
During an interview on 5/20/25 at 12:20 p.m. with Resident 3, Resident 3 stated, [CNA 1] was rough with
me when she [CNA 1] gave me a shower. She [CNA 1] rubbed my back so bad it hurt me. I will never have
her [CNA 1] give me shower again. So from the last six to seven months, she [CNA 1] has not showered
me.
During a review of Resident 3's MDS dated [DATE], the MDS indicated Resident 3 had a BIMS score of 15.
During an interview on 5/20/25 at 2:30 p.m. with CNA 1, CNA 1 stated, His [Resident 3's] wife told me that
he [Resident 3] does not want shower from me because he [Resident 3] does not like me.
During a review of Resident 3's IDT Note, dated 5/26/25 indicated, [Resident 3] has not received shower
from [CNA 1] in more than 30 days. The IDT Note indicated the abuse incident happened over 30 days ago.
During an interview on 5/21/25 at 2:17 p.m. with CNA 1, CNA 1 stated there has been complaints about her
being rough couple months ago, a resident (2) was not happy about the shower she (CNA 1) gave. CNA 1
stated she reported the allegation of physical abuse to the Director of Staff Development (DSD). CNA 1
stated she showered Resident 1 on 5/14/25 and was not happy and started screaming Rape! Rape!
During an interview on 6/4/25 at 8:57 a.m. with DON, DON stated she was not aware of all of the three
allegations of abuse prior to the survey on 5/19/25 and were not reported to the CDPH.
During an interview on 6/4/25 at 9:53 a.m. with DSD, DSD stated she did not receive a report from CNA 1
regarding the allegations of abuse.
During a review of the facility's policy and procedure titled, Abuse, Neglect, Exploitation or
Misappropriation-Reporting and Investigating dated September 2022, the P&P indicated, Reporting
Allegations to the Administrator and Authorities: 3. Immediately as defined as: b. within 24 hours of an
allegation that does not involve abuse or result in serious bodily injury.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555125
If continuation sheet
Page 2 of 2