F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a Certified Nursing Assistant (CNA 1) did not
continue to have access to one of two sampled residents (Resident 1) after an allegation of physical abuse.
Residents Affected - Few
This deficient practice resulted in CNA 1 still being assigned to the care of Resident 1 ' s roommates after
Resident 1 ' s allegation of abuse.
Findings:
During a review of Resident 1 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 1 was
admitted to the facility on [DATE] with diagnoses that included low back pain, muscle weakness (when
muscles did not have the strength they normally do), and diabetes mellitus (DM- a disorder characterized
by difficulty in blood sugar control and poor wound healing).
During a review of Resident 1 ' s Minimum Data Set ([MDS], a resident assessment tool), dated 1/8/2025,
the MDS indicated Resident 1 ' s cognition (process of thinking) was intact. The MDS indicated Resident 1
required supervision with eating; partial assistance (helper did less than half the effort) with oral hygiene
and showering/bathing; substantial assistance (helper did more than half the effort) with personal hygiene
and getting in-and-out of bed/ chair; and was dependent (helper did all the effort) with toileting hygiene. The
MDS indicated Resident 1 used a walker and wheelchair for mobility.
During a review of Resident 1 ' s History and Physical (H&P), dated 1/30/2025, the H&P indicated Resident
1 was alert and oriented to person, place, and time.
During a review of Resident 1 ' s Social Service Progress Notes, dated 3/17/2025 at 5:50 p.m., the notes
indicated Resident 1 informed Social Service Designee (SSD) 1 that on the night of 3/15/2025, CNA 1 hit
her (Resident 1) on the back near the right shoulder followed by pressing on Resident 1 ' s back while in
bed. The notes indicated Resident 1 stated she yelled for help when CNA 1 ran out of the room and closed
the door behind her. The notes indicated Resident 1 reported the incident to her nurse (unidentified).
During an interview on 4/1/2025 at 9:59 a.m. with Resident 1, Resident 1 stated on 3/15/2025 during the
night, CNA 1 shoved her into the bed during a transfer from the wheelchair to the bed. Resident 1 stated
CNA 1 pushed her and she hit her head on the side rail. Resident 1 stated CNA 1 grabbed her by the back
of the legs, pushed her, and hit her on the right upper back during repositioning. Resident 1 stated while
repositioning to the left side, CNA 1 squeezed her on the back. Resident 1 stated she told CNA 1 not to hit
her. Resident 1 stated CNA 1 told her to be quiet and to not scream.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555128
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555128
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Downey Community Health Center
8425 Iowa Street
Downey, CA 90241
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Resident 1 stated on 3/15/2025 she told LVN 1 that CNA 1 hit her.
Level of Harm - Minimal harm
or potential for actual harm
During a telephone interview on 4/1/2025 at 12:20 p.m. with CNA 1, CNA 1 stated on 3/15/2025, as she
was assisting Resident 1 with repositioning and adjusting the resident in bed Resident 1 screamed. CNA 1
stated she stepped out of the room and asked Licensed Vocational Nurse (LVN) 1 for assistance. CNA 1
stated LVN 1 told her not to go to Resident 1 anymore because Resident 1 stated CNA 1 was hitting her
(Resident 1). CNA 1 stated LVN 1 told her that she had to continue providing care to Resident 1 ' s
roommates (Resident 3 and Resident 4). CNA 1 stated she worked the rest of the shift on 3/15/2025.
Residents Affected - Few
During a telephone interview on 4/1/2025 at 1:14 p.m. with Resident 1 ' s responsible party (RP 1), RP 1
stated on 3/16/2025, during her visit with Resident 1 in the facility, Resident 1 was crying. RP 1 stated
Resident 1 stated that CNA 1 hit her on the back with CNA 1 ' s fist. RP 1 stated Resident 1 stated she was
scared, felt lots of fear, and could not sleep because of what happened on 3/15/2025.
During an interview on 4/2/2025 at 7:41 a.m. with LVN 1, LVN 1 stated on 3/15/2025, CNA 1 informed her
that Resident 1 would like to speak with her. LVN 1 stated Resident 1 did not share anything with her during
care. LVN 1 stated she did not ask Resident 1 what happened with CNA 1 because it was Resident 1 ' s
baseline behavior (referred to a resident's typical or usual way of acting and reacting in a specific situation,
serving as a reference point) to have preferred CNAs. LVN 1 stated she informed CNA 1 that she would
reassign Resident 1 to another nurse because of Resident 1 ' s preferences. LVN 1 stated if she did not
know Resident 1 ' s baseline behavior, she would have asked Resident 1 why she wanted another CNA
and what the problem was. LVN 1 stated the negative outcome of not investigating the abuse allegation was
a delayed investigation. LVN 1 stated something might have happened which was also a safety concern.
LVN 1 stated it put other residents at risk when CNA 1 was still working on the floor on 3/15/2025.
During a review of the facility ' s P&P titled Abuse Investigations, dated 10/30/2019, the P&P indicated, All
reports of resident abuse, neglect and injuries of unknown source shall be promptly and thoroughly
investigated by facility management. The P&P indicated The Director of Nursing or designee, will start an
immediate investigation of the alleged incident. The P&P indicated, Employees who have been accused of
resident abuse will be immediately reassigned or suspended from duty until the Administrator has reviewed
the results of the investigation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555128
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555128
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Downey Community Health Center
8425 Iowa Street
Downey, CA 90241
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to document records completely for one of two sampled
residents (Resident 1) when:
1. Resident 1 had concerns with Certified Nurse Assistant (CNA) 1 during care on 3/15/2025.
2. The facility failed to document a change of condition when Resident 1 had an allegation of abuse on
3/17/2025.
These deficient practices had the potential to result in a lack of or a delay in communication between the
staff and could interrupt provision of care/intervention to Resident 1.
Findings:
1.During a review of Resident 1 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 1
was admitted to the facility on [DATE] with diagnoses which included low back pain, muscle weakness
(when muscles did not have the strength they normally do), and diabetes mellitus (DM-a disorder
characterized by difficulty in blood sugar control and poor wound healing).
During a review of Resident 1 ' s Minimum Data Set (MDS, a resident assessment tool), dated 1/8/2025,
the MDS indicated Resident 1 ' s cognition (process of thinking) was intact. The MDS indicated Resident 1
required supervision with eating; partial assistance (helper did less than half the effort) with oral hygiene
and showering/bathing self; substantial assistance (helper did more than half the effort) with personal
hygiene and getting in-and-out of bed/ chair; and was dependent (helper did all the effort) with toileting
hygiene. The MDS indicated Resident 1 had impairments on extremities and used walker and wheelchair
for mobility devices.
During a review of Resident 1 ' s History and Physical (H&P), dated 1/30/2025, the H&P indicated Resident
1 was alert and oriented to person, place, and time.
During a review of Resident 1 ' s Social Service Progress Notes, dated 3/17/2025 at 5:50 p.m., the notes
indicated Resident 1 informed Social Service Designee (SSD) 1 on 3/15/2025 on the night shift, CNA 1 hit
her (Resident 1) on the back near the right shoulder followed by pressing on Resident 1 ' s back while in
bed. The notes indicated Resident 1 stated she yelled for help when CNA 1 ran out and closed the door
behind her. The notes indicated Resident 1 reported the incident to her nurse (unidentified).
During an interview on 4/1/2025 at 9:59 a.m. with Resident 1, Resident 1 stated on 3/15/2025 night, she
told Licensed Vocational Nurse (LVN) 1 that CNA 1 hit her.
During a concurrent interview and record review on 4/2/2025 at 10:36 a.m. with the Director of Nursing
(DON), Resident 1 ' s Nursing Progress Notes, dated 3/2025, was reviewed. The DON stated there was no
documentation regarding Resident 1 ' s concerns of not liking CNA 1 on 3/15/2025. The DON stated any
concerns brought up by the residents, should be in a grievance, so facility would know how to educate staff
and the area to focus to improve. The DON stated the goal was to keep residents safe. The DON stated
LVN 1 should have documented on the Progress Notes when made aware of Resident 1 ' s
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555128
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555128
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Downey Community Health Center
8425 Iowa Street
Downey, CA 90241
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
concerns of not liking CNA 1, and implemented interventions. The DON stated staff need to document so
others would know what happened and continue to care for residents. The DON stated LVN 1 documented
on the 24-hour communication that Resident 1 requested not to have CNA 1 as the assigned nurse. The
DON stated LVN 1 did not document on Resident 1 ' s Progress Note because it was Resident 1 ' s
baseline behavior (referred to a resident's typical or usual way of acting and reacting in a specific situation,
serving as a reference point) of picking a preferred CNA. The DON stated it was not considered a concern
and was just Resident 1 ' s behavior.
During a review of the facility ' s policy and procedure (P&P) titled Grievance, dated 1/2024, the P&P
indicated Any complaint or grievance, either submitted verbally or in writing, shall be recorded and
submitted promptly to facility Administrator or designee.
2. During a review of Resident 1 ' s Change of Condition (COC) Assessment, dated 3/17/2025, the COC
Assessment indicated Resident 1 stated on 3/15/2025 at night, CNA 1 shook both her (Resident 1)
shoulders and hit her back with a fist during care.
During a concurrent interview and record review on 4/2/2025 at 10:36 a.m. with the DON, Resident 1 ' s
Nursing Progress Notes, dated 3/2025, was reviewed. The DON stated there was no documentation
regarding Resident 1 ' s COC on 3/18/2025, 7 a.m. to 3 p.m. (morning) shift. The DON stated the nurses
were required to document per shift and as needed on the nurse progress notes when there was a COC.
The DON stated the purpose of documenting was for resident ' s safety. The DON stated if there were any
changes of condition, staff could intervene as needed. The DON stated it was the standard of practice to
follow protocol to document every shift.
During a concurrent interview and record review on 4/2/2025 at 10:36 a.m. with the DON, the facility ' s
P&P titled Condition Change of Resident, dated 12/2018, was reviewed. The P&P indicated, Document per
facility policy. The DON stated facility did not have a policy specify to document on COC every shift, but it
was a good standard of practice for nurse to monitor and document accordingly.
During a concurrent interview and record review on 4/2/2025 at 10:36 a.m. with the DON, the Job
Description for LVN, undated, was reviewed. The Job Description indicated the duties and responsibilities of
LVN was to assure that documentation is complete in the resident's medical record, and record and monitor
all progress of residents. The DON stated Progress Notes were part of the medical record, and it was not
complete when there was no documentation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555128
If continuation sheet
Page 4 of 4