F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to protect the dignity of one resident (1). As a result, a
Certified Nursing Assistant (CNA 1) took an unauthorized picture of Resident 1 sleeping, and shared it via
text message group chat.
Findings:
On 12/12/23, the facility reported to the Department, former CNA had shared a picture of (Resident 1) as
he was sleeping in their group chat .
On 12/19/23 an unannounced visit of the facility was conducted. On 12/19/23 at 10:40 A.M., the Director of
Nursing was interviewed.
The DON stated CNA 1 sent a picture of Resident 1 sleeping to friends via a text message group chat. The
DON stated in the picture Resident 1 ' s dentures were partially out of his mouth. The DON stated the
facility did not allow staff to take pictures of residents.
The DON stated Resident 1 was cognitively impaired and not aware of the picture being taken. The DON
stated the family was notified and concerned about Resident 1 ' s dignity. CNA 1 was not available for
interview. The DON stated the picture was taken July 2023, and CNA 1 resigned from the facility November
of 2023.
On 12/19/23, at 11:15 A.M., the Director of Social Services (DSS) was interviewed. The DSS stated no
picture taking was allowed in the facility. The DSS stated Resident 1 was not alert/aware of the situation
and support was offered to the family. On 12/19/23 at 11:25 A.M., the Director of Staff Development (DSD)
was interviewed. The DSD stated part of abuse training included focus on privacy and dignity.
On 12/20/23, the clinical record was reviewed. Resident 1 was admitted to the facility on [DATE], with
diagnoses which included Parkinson ' s Disease (a progressive disorder of the nervous system) and
Neurocognitive Disorder (dementia), according to the facility Face Sheet. The Brief Interview for Mental
Status (BIMS) was 3 out of 15, which indicated severe cognitive impairment.
The picture provided by the DON was of Resident 1 on his right side in bed. His eyes were closed, and
mouth was open with dentures partially out of his mouth. The heading of the picture indicated, Bestie Chat
and had comments about the picture from two different phone numbers.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555134
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555134
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/27/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mount Miguel Covenant Village
325 Kempton St.
Spring Valley, CA 91977
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Per facility policy Dignity, reviewed 9/18/23, Residents are treated with dignity at all times. Per facility policy
Resident Rights, Revised 2/21, .These rights include the resident ' s right to: .a dignified existence; .be
treated with respect, kindness, and dignity . The unauthorized release, access, or disclosure of resident
information is prohibited. Per facility policy Videotaping, Photographing, and Other Imaging of Residents,
Revised 4/17, Staff may not take or release images or recordings of any resident without explicit written
consent . Any image or recording taken that may be construed as humiliating or demeaning to a resident or
residents is considered resident abuse .
Event ID:
Facility ID:
555134
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555134
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/27/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mount Miguel Covenant Village
325 Kempton St.
Spring Valley, CA 91977
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to protect the privacy of one resident (1). As a result, a
Certified Nursing Assistant (CNA 1) shared an unauthorized picture of Resident 1 via text message group
chat.
Residents Affected - Few
Findings:
On 12/12/23, the facility reported to the Department, former CNA had shared a picture of (Resident 1) as
he was sleeping in their group chat .
On 12/19/23 an unannounced visit of the facility was conducted. On 12/19/23 at 10:40 A.M., the Director of
Nursing was interviewed.
The DON stated on 12/11/23, it was reported CNA 1 had sent a picture of Resident 1 in a text message
group chat back in July 2023. The DON stated the facility did not allow staff to take pictures of residents.
CNA 1 was not available for interview. The DON stated CNA 1 resigned from the facility November of 2023.
On 12/19/23, at 11:15 A.M., the Director of Social Services (DSS) was interviewed. The DSS stated no
picture taking was allowed in the facility. On 12/19/23 at 11:25 A.M., the Director of Staff Development
(DSD) was interviewed. The DSD stated part of abuse training included focus on privacy and dignity.
On 12/20/23, the clinical record was reviewed. Resident 1 was admitted to the facility on [DATE], with
diagnoses which included Parkinson ' s Disease (a progressive disorder of the nervous system) and
Neurocognitive Disorder (dementia), according to the facility Face Sheet. The Brief Interview for Mental
Status (BIMS) was 3 out of 15, which indicated severe cognitive impairment.
The picture provided by the DON was of Resident 1 on his right side in bed. His eyes were closed, and
mouth was open with dentures partially out of his mouth. The heading of the picture indicated, Bestie Chat
and had comments about the picture from two different phone numbers.
Per facility policy Videotaping, Photographing, and Other Imaging of Residents, Revised 4/17, Residents
will be protected from invasion of privacy and/or abuse that might occur from photographs, videotapes,
digital images, and recordings during resident care or other facility activities . Staff may not take or release
images or recordings of any resident without explicit written consent .Transmitting unauthorized images of
any resident through email, internet or social media is considered a violation of resident rights .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555134
If continuation sheet
Page 3 of 3