F 0551
Give the resident's representative the ability to exercise the resident's rights.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a resident representative or surrogate decision
maker (authorized individual to make healthcare decisions for the resident) was assigned for decision
making, for one of seven residents reviewed (Resident 7).
Residents Affected - Few
This failure had the potential to result in medical services to not be coordinated in accordance with the
resident's needs due to the lack of appropriate decision- making capacity and advocacy for the resident.
Findings:
On April 24, 2024, at 5:18 p.m., an interview with a concurrent record review was conducted with the
Medical Records (MR).
Resident 7 was admitted to the facility on [DATE], with diagnoses including schizophrenia (type of
personality disorder that affects a person's ability to think, feel, and behave clearly).
The following documents of Resident 7 were reviewed with the MR:
The Physician's History and Physical, dated March 15, 2024, indicated, .This resident .does not have the
capacity to understand and make decisions .Surrogate Decisionmaker .None of file .;
The Social Service Note, dated March 14, 2024, indicated, . Attempted to interview resident upon
admission, unable to obtain any personal information from resident as he believes his name is Jesus
Christ, he is about [AGE] years old and believes he flew to earth at the of 10 .; and
The Minimum Data Set (MDS-an assessment tool), dated March 19, 2024, indicated Resident 7's BIMS
Summary Score (a screener that aids in detecting cognitive impairment. Scores as follows: 13-15:
cognitively intact; 8-12: moderately impaired; 0-7: severe impairment) was 2 (two).
There was no documented evidence of a completed and signed Physician's Orders for Life Sustaining
Treatment (POLST- a legal document signed by the resident if with capacity to make decision or resident
legal representative, and physician, that indicate a resident's preference for life sustaining treatment) and a
Consent to Treat form in Resident 7's facility medical record.
In a concurrent interview, the MR stated the POLST and Consent to Treat form should have been
completed and signed by the resident representative and physician upon his admission to the facility. The
MR stated he did not know why Resident 7 did not have a signed POLST and Consent to Treat form in
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
555135
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555135
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Springs Care Center
1441 Michigan Avenue
Beaumont, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0551
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
his records. The MR further verified Resident 7 did not have the capacity to understand and make decisions
and he did not have an appointed resident representative since admitted in March 13, 2024.
On April 24, 2024, at 6:35 p.m., an interview with a concurrent record review was conducted with the Social
Service Director (SSD). The SSD stated the facility's process was, if a resident was determined to not have
the capacity to understand and make decisions and there was no other decision maker, the Interdisciplinary
Team (IDT - a group of healthcare professionals) will meet and determine if the Bioethics committee (facility
committee that consists of the facility's licensed healthcare professionals including the Administrator) will be
the appointed healthcare decision maker for the resident. The SSD stated she was a member of the IDT
team.
The SSD verified Resident 7 did not have the capacity to understand and make healthcare decisions. The
SSD stated Resident 7's assigned healthcare decision maker should be the facility's Bioethics Committee.
The SSD was unable to provide documented evidence on how Resident 7's decision maker should be the
Bioethics Committee was determined by the IDT team.
In addition, the SSD was unable to show documented evidence the POLST and Consent to treat were
discussed by the IDT team and the Bioethics Committee since Resident 7's admission on [DATE] to
present.
The facility's undated policy and procedure titled, .admission To Secured Unit when Resident Lacks
Capacity and There Is No Person With Legal Authority To Make Health Care Decisions On Behalf Of The
Resident . was reviewed. The policy indicated, .WHEN A RESIDENT LACKS CAPACITY AND THERE IS
NO PERSON WITH LEGAL AUTHORITY TO MAKE HEALTH CARE DECISIONS ON BEHALF OF THE
RESIDENT, THE IDT WILL REVIEW THE PHYSICIAN'S PRDERS FOR SECURED UNIT PLACEMENT
AND PROVIDE APPROPRIATE RECOMMENDATIONS FOR THE RESIDENT .An IDT meeting will review
the physician's assessment of the resident's condition to include at a minimum .H&P (History and Physical)
that indicates lack of capacity .Appropriate diagnosis that include cognitive impairment .A discussion of the
desires of the resident where known .The type of medical treatment to be used in resident's care
.Documented decision by IDT with recommendations, as appropriate for admission to the Secured Unit
.The IDT will refer any resident with unresolved or conflicting issues identified for follow up with the
Bioethics Committee. The IDT will review the Bioethics Committee's recommendation for further follow up .
The facility's undated policy and procedure titled, Bioethics Committee, was reviewed. The policy indicated,
.THE BIOETHICS COMMITTEE SHALL ACT TO RESOLVE CONFLICTS REGARDING BIOETHICS IN
AREAS OF CONFUSION AND UNCERTAINTY .IT IS THE POLICY OF THIS FACILITY TO
INCORPORATE A COMMITTEEE KNOWLEDGEABLE IN ETHICAL PROCEDURES, AS PERTAIN TO
HEALTHCARE .The committee has an active duty, as health care providers, to proceed based upon the
established principles of bioethics and particularly, the primary principle of do no harm .The committee will
investigate and render decisions on each bioethics issue, taking under consideration capacity versus
competency', the wishes of the resident, and whether any relevant consent is truly informed or negotiated .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555135
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555135
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Springs Care Center
1441 Michigan Avenue
Beaumont, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. On April
24, 2024, at 5: 18 p.m., an interview with a concurrent record review was conducted with the Medical
Records (MR). Resident 7 was admitted to the facility on [DATE], with diagnoses including schizophrenia
(type of personality disorder that affects a person's ability to think, feel, and behave clearly).
The following documents of Resident 7 were reviewed:
The Physician's History and Physical, dated March 15, 2024, indicated, .This resident .does not have the
capacity to understand and make decisions .Surrogate Decisionmaker .None of file .
The Minimum Data Set (MDS-an assessment tool), dated March 19, 2024, indicated Resident 7's BIMS
Summary Score (a screener that aids in detecting cognitive impairment. Scores as follows: 13-15:
cognitively intact; 8-12: moderately impaired; 0-7: severe impairment) was 2 (two - severe impairment).
There was no documented evidence of a completed and signed Physician's Orders for Life Sustaining
Treatment (POLST- a legal document signed by the resident if with capacity to make decision or resident
legal representative, and physician, that indicate a resident's preference for life sustaining treatment) and a
Consent to Treat form in Resident 7's facility medical record.
In a concurrent interview, the MR stated the POLST and Consent to Treat form should have been
completed and signed by the resident's assigned representative and physician upon his admission to the
facility. The MR stated he did not know why Resident 7 did not have a signed POLST and Consent to Treat
form in his records.
On April 24, 2024, at 6:35 p.m., an interview with a concurrent record review was conducted with the Social
Service Director (SSD). The SSD stated the facility's process was, if a resident was determined to not have
the capacity to understand and make decisions and there is no other decision maker, the Interdisciplinary
Team (IDT) will meet and determine if Bioethics (facility committee that consists of the facility's licensed
healthcare professionals including the Administrator) will be the appointed healthcare decision maker for
the resident.
The SSD verified Resident 7 did not have the capacity to understand and make healthcare decisions. The
SSD stated Resident 7's assigned healthcare decision maker was the facility's Bioethics Committee. The
SSD was unable to provide documented evidence on how this was determined by the IDT team.
In addition, the SSD was unable to provide documented evidence Resident 7's POLST and Consent to
Treat form were discussed by the IDT team and the Bioethics Committee since Resident 7's admission on
[DATE], to present.
The facility's undated policy and procedure titled, Bioethics Committee, was reviewed. The policy indicated,
.THE BIOETHICS COMMITTEE SHALL ACT TO RESOLVE CONFLICTS REGARDING BIOETHICS IN
AREAS OF CONFUSION AND UNCERTAINTY .IT IS THE POLICY OF THIS FACILITY TO
INCORPORATE A COMMITTEEE KNOWLEDGEABLE IN ETHICAL PROCEDURES, AS PERTAIN TO
HEALTHCARE .The committee has an active duty, as health care providers, to proceed based upon the
established principles of bioethics and particularly, the primary principle of do no harm .The committee will
investigate and render decisions on each bioethics issue, taking under consideration capacity versus
competency', the wishes of the resident, and whether
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555135
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555135
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Springs Care Center
1441 Michigan Avenue
Beaumont, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
any relevant consent is truly informed or negotiated .
Level of Harm - Minimal harm
or potential for actual harm
The facility's undated policy and procedure titled, POLST was reviewed. The policy indicated, THIS
FACILITY WILL PROVIDE RESIDENTS WITH THE UPDATED JANUARY 1, 2016 POLST THAT IS
VOLUNTARY AND INCLUDES PHYSICIAN ORDERS FOR LIFE-SUSTAINING TREATMENT .THIS
POLST WILL .ALLOW RESIDENTS TO HAVE MORE CONTROL OVER THEIR CARE .ALLOW BOTH THE
DOCTOR AND PATIENT TO SPECIFY THE TYPES OF MEDICAL TREATMENT THAT THE PATIENT
WISHES TO RECEIVE AT THE END OF LIFE .BECOMPLETED BY A PHYSICIAN, NURSE
PRATCTITIONER OR PHYSCIAN ASSISTANCT AND THE PATIENT OR HIS/HER LEGALLY
RECOGNIZED HEALTHCARE DECISIONMAKER .
Residents Affected - Some
Based on interview and record review, the facility failed to ensure the Physician's Orders for Life Sustaining
Treatment (POLST-a legal document signed by the resident if with capacity to make decision or resident
legal representative, and physician, that indicate a resident's preference for life sustaining treatment) was
identifiable, accurate, and updated, for three of seven residents reviewed (Resident 2, 6, and 7).
This failure had the potential for Residents 2, 6, and 7 to receive inappropriate or delayed treatment.
Findings:
1. On April 24, 2024, Resident 2's record was reviewed. Resident 2 was admitted on [DATE], with
diagnoses including primary hypertension (elevated blood pressure), and syphilis (sexually transmitted
disease caused by bacteria).
The following documents of Resident 2 were reviewed:
- The Physician's History and Physical, dated March 5, 2024, indicated Resident 2's decision making
capacity was fluctuating;
- The POLST, dated March 4, 2024, indicated, Do Not Attempt Resuscitation/DNR No Hospitalization for
Any Reason . POLST section D does not have Resident 2 or Resident's Representative signature or date;
and
- The Social Services Note, dated March 12, 2024, indicated, .Interdisciplinary Team (IDT) spoke with
resident's (family member), he mentioned he would be involved in (Resident 2) care . he gave verbal
consent to treat (tx), admission to secured unit and full code POLST .
There was no documented evidence Resident 2's POLST (dated March 4, 2024) was updated to a Full
Code Status as of April 24, 2024.
On April 24, 2024, at 3:17 p.m., an interview and concurrent record review were conducted with the
Director of Nursing (DON). The DON stated there was no updated POLST in Resident 2's record to indicate
a full code status. She stated the updated POLST (April 24, 2024) should have been in the chart since
March 12, 2024. The DON stated Resident 2 having the wrong POLST could be a serious adverse event for
the resident.
On April 24, 2024, at 2:28 p.m. an interview was conducted with the Social Services Director (SSD). The
SSD stated that on admission Resident 2 was self-responsible and her husband was the emergency
contact. The SSD stated Resident 2 started exhibiting behaviors on April 12, 2024. The SSD stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555135
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555135
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Springs Care Center
1441 Michigan Avenue
Beaumont, CA 92223
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Resident 2 signed her POLST on March 4, 2024. The SSD stated during an IDT meeting on March 12,
2024, with Resident 2's family member, on the phone, he gave verbal consent for Resident 2 to be full
code.
The SSD stated the POLST should have been updated as soon as possible. The SSD stated Resident 2
had fluctuating capacity to make decisions. In addition, the SSD was unable to show documented evidence
of the updated POLST since IDT meeting with Resident 2's husband on March 12, 2024, to present.
On April 24, 2024, at 2:20 p.m., an interview and concurrent record review was conducted with Registered
Nurse (RN) 1. RN 1 stated the Resident 2's POLST, dated March 4, 2024, indicated, Do Not Attempt
Resuscitation/DNR No Hospitalization for Any Reason . was the POLST she made copies of and sent with
Resident 2 when the resident was transferred to the acute hospital on April 23, 2024. RN 1 stated she did
not verify the POLST with the physician before sending the documents with Resident 2 during transfer. RN
1 stated she was not aware that Resident 2 was a full code.
2. On April 24, 2024, Resident 6's record was reviewed. Resident 6 was admitted on [DATE], with
diagnoses including schizophrenia (serious mental disorder in which people interpret reality abnormally),
bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to
manic highs), and major depressive disorder (a mood disorder that causes a persistent feeling of sadness
and loss interest).
The following documents of Resident 6 were reviewed:
- The Physician's History and Physical, dated December 17, 2023, indicated Resident 6 did not have the
capacity to understand and make decisions;
- The POLST, dated May 11, 2022, indicated, Full Treatment with section D check off for no Advanced
Directives. POLST section D did not have Resident 2 or Resident 2's representative signature. Resident 6's
POLST was signed by SSD/Bioethics (Social Service Director)/Bioethics (facility committee that consists of
the facility's licensed healthcare professionals including the Administrator); and
- The Interdisciplinary Team (IDT - a group of healthcare professionals) Quarterly Notes, dated January 22,
2024, indicated the IDT met with resident's Responsible Party (RP-person designated to make decisions)
who was the (family member) via teleconference. The IDT team reviewed Resident 6's current diagnosis,
treatment and the POLST with no changes being made at this time.
On April 24, 2024, at 6:00 p.m., an interview and concurrent record review was conducted with the Director
of Nursing (DON) on Resident 6's chart. The DON stated there was no updated POLST in Resident 6's
chart. The DON stated the POLST was signed by SSD/Bioethics on May 11, 2022, should have been
updated and signed by Resident 2's assigned RP (family member) after IDT meeting on January 22, 2024.
The DON stated there was no documented evidence as to why the SSD/Bioethics committee determined
and signed Resident 2's POLST on May 11, 2022. The DON stated Resident 2's updated POLST with RP's
signature should have been in Resident 2's medical chart.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555135
If continuation sheet
Page 5 of 5