F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure resident records for a resident who left the facility
against medical advice (AMA) was accurate and complete for one of two residents (Resident 5) reviewed
for complete medical record when:
1. There was no documentation regarding Resident 5 ' s AMA and physician notification.
2. The hospital discharge medication list for Resident 5 was not accurately transcribed.
These failures had the potential to cause miscommunication among care providers affecting residents '
treatment and safety, and use of unnecessary medication for the residents.
Findings:
On 10/10/24 at 9 A.M., an unannounced onsite visit at the facility was conducted related to a complaint.
1. Resident 5 was admitted to the facility on [DATE] with diagnoses including hepatic encephalopathy (brain
dysfunction due to liver disease) according to the facility ' s admission Record.
During a review of progress notes (PN) for Resident 5 dated 9/28/24 at ., the PN indicated, .AMA. The PN
did not have information regarding events leading to the AMA and there was no documented physician
notification.
An interview and concurrent record review of Resident 5 ' s progress notes was conducted with the social
service director (SSD) on 10/10/24 at 11:34 A.M. The SSD stated she and the facility ' s case manager
were assigned to coordinate discharge planning for resident. The SSD reviewed the PN for Resident 5 and
stated the PN for Resident 5 indicated, .9/27/24 .Pt [patient] reported to this SN (skilled nurse) that she had
an uncomfortable conversation with Dr. [NAME] at bedside early in the morning . The SSD stated the PN on
9/27/24 did not indicate the incident of Resident 5 leaving AMA or physician notification. The SSD stated
the progress notes should have a reason why Resident 5 requested to leave AMA, what the facility can
address, educate Resident 5 of risks and a physician notification. The SSD further stated it was important
to have complete documentation for communication purposes and to know what transcribed on 9/27/24.
On 10/10/24 at 11:57 A.M. a concurrent record review and interview was conducted with licensed nurse
(LN) 3. LN 3 stated on 9/27/24 he saw Resident 5 walk out of her room carrying some of her
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555136
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555136
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Poway Healthcare Center
15632 Pomerado Road
Poway, CA 92064
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
belongings. LN 3 stated he walked with Resident 5 to the lobby and Resident 5 sat on a chair. LN 3 stated
he was notified by Resident 5 that she was ready to go home, and her wife will take care of everything. LN
3 reviewed Resident 5 ' s PN and stated he did not document the conversation with Resident 5 and that
Resident 5 left the facility AMA. LN 3 further stated there was no physician notification documented.
During an interview and concurrent record review on 10/10/24 at 12:15 P.M. with registered nurse
supervisor (RNS), the RNS stated she was at the back station when the director of staff development
(DSD- a licensed nurse certified for staff training) notified her that Resident 5 wanted to leave. The RNS
stated she went to the front station and saw Resident 5 at the nurse ' s station. The RNS stated Resident 5
told her she was leaving because she can walk and take care of herself. The RNS reviewed Resident 5 ' s
PN. The RNS stated she did not document the conversation with Resident 5 and there was no physician
notification documented. The RNS stated a complete documentation was needed for reference. The RNS
further stated if documentation was not complete, there will be no clear picture of what happened to the
resident.
2. During a review of Resident 5 ' s hospital record titled, Discharge Summary, date 9/25/24, the discharge
summary indicated a list of medications for Resident 5 upon discharge from the hospital. On page four
through six of the discharge summary titled .Discharge Medications . Discontinued Medications . indicated,
.spironolactone (a medication that helps the body get rid of excess fluid and salt by having an increased
release of urine) 25 mg (milligram) tablet . Page 23-24 of the discharge summary indicated, .spironolactone
. 25mg . 9/19/24 0904 (9:04 A.M.) Held by provider .9/19/24 0930 (9:30 A.M.) Dose Auto Held .9/20/24
0900 (9:00 A.M.) Dose Auto Held . 9/21/24 0900 Dose Auto Held . 9/22/24 0900 Dose Auto Held .
A review of the facility ' s physician ' s orders for Resident 5 was conducted. The facility ' s physician ' s
orders titled, Order Summary Report, indicated, . Active Orders As Of: 09/25/24 . Spironolactone Oral
Tablet 25 MG . Give 1 tablet by mouth one time a day .
A telephone interview conducted on 10/11/24 at 1:07 p.m. with the RNS to verify Resident 5 ' s admission
orders and hospital discharge medications. The RNS stated she did not know how to view admission orders
for Resident 5 in the electronic medical record because Resident 5 was already discharged from the facility.
A telephone interview was conducted on 10/11/24 at 1:30 p.m. with the DSD. The DSD stated she had the
copies of the hospital discharge summary and admission orders for Resident 5.The DSD stated licensed
nurses were responsible for reviewing residents ' medications from the hospital and then transcribe them as
admission orders at the facility. The DSD stated she reviewed the copies of Resident 5 ' s hospital
discharge summary and Resident 5 was taking spironolactone at the hospital. The DSD stated she did not
see the discontinued medication list on the discharge summary.
An interview with the Director of Nurses (DON) was conducted on 10/10/24 at 3:13 P.M. The DON stated it
was important to provide a proper discharge for residents and document in the resident ' s record as
evidence of conversation with the resident and the physician. The DON further stated DON stated
medications were reconciled upon resident ' s admission to the facility to avoid errors and ensure accuracy
of medications.
A review of the facility ' s policy and procedure (P&P) titled, Discharging a Resident without a Physician ' s
Approval, dated October 2022 was conducted. The P&P indicated, . Should a resident, or
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555136
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555136
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Poway Healthcare Center
15632 Pomerado Road
Poway, CA 92064
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
his or her representative (sponsor), request an immediate discharge, the resident ' s attending physician is
promptly notified .
During a review of the facility ' s P&P titled, Charting and Documentation, dated July 2017, the P&P
indicated, . The medical record should facilitate communication between interdisciplinary team [IDT: team
members with various areas of expertise who work together toward the goals of their residents] regarding
the resident ' s condition and response to care . The following information is to be documented in the
resident medical record . Events, incidents or accidents involving the resident .
A review of the facility ' s policy and procedure (P&P) titled, Reconciliation of Medications on Admission,
dated July 2017 was conducted. The P&P indicated, . Purpose . to ensure medication safety by accurately
accounting for the resident ' s medications, routes and dosages upon admission . Medication reconciliation
is the process of comparing pre-discharge medications to post-discharge medications by creating an
accurate list of both prescription and over the counter medications .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555136
If continuation sheet
Page 3 of 3