F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident must receive and the facility must provide necessary behavioral health care and
services.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to immediately provide necessary and appropriate behavioral
health care and services to one of three sampled residents (Resident 1) who was experiencing mental
health crisis on 11/4/2025 during the 3pm to 11pm shift. As a result on 11/4/2025, Resident 1 broke a
window with the metal object. Resident 1 stood on top of a nightstand in her room l on the floor. Resident 1
suffered swelling and severe pain to the right leg. On 11/4/2025 at . Resident 1 was transferred to a general
acute care hospital (GACH) 1 for further evaluation and management. Resident 3 was afraid to sleep and
be in the same room with Resident 1. Findings: A review of Resident 1's admission record indicated
Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with a diagnoses that
included major depressive disorder (a serious mental health condition where a person experiences a
persistent and intense feeling of sadness or a loss of interest in activities, lasting for at least two weeks),
Unspecified dementia (A person has cognitive decline that makes it hard to think, remember, and do daily
task, but doctors can't yet identify the specific cause or type), psychotic disturbance (a person loses touch
with reality, experiencing hallucinations, seeing, hearing, or feeling things that aren't there, and delusions,
strong unfounded beliefs), mood disturbance (a mental health condition that causes extreme and prolonged
changes in a person's emotional state, such as persistent sadness or intense happiness, to the point where
it interferes with daily life) , and anxiety (a feeling of fear, dread, or in ease, often in response to stress, that
can cause physical symptoms like rapid heart rate, sweating, and muscle tension). A review of Resident 1's
Minimum Data Set (MDS-a resident assessment tool), dated 10/2/2025, indicated Resident 1's cognition
(the mental ability to understand and make decisions of daily living) was intact. The MDS further indicated
Resident 1 had no impairment to upper extremities (arms) and lower extremities (legs). Resident 1 was
able to ambulate without assistive device. Resident 1 required Supervision or touching assistance with
eating, oral hygiene, upper body dressing, and was dependent with toileting, shower/bathe self, lower body
dressing, and personal hygiene. A review of Resident 1's facility Discharge summary dated [DATE],
indicated Resident 1's Transfer/discharge to GACH 2 was necessary due to . physical aggressiveness
posing danger to self and others. A review of Resident 1's care plan report revised on 10/21/2025,
indicated: Focus: The resident has a behavior problem related to physical aggressiveness/combativeness
during care she was delusional verbalizing claiming she is God and calling the staff the devil. A review of
Resident 1's History and Physical Examination dated 10-30-25, indicated Resident 1 could make needs
known. A review of Resident 1'GACH 1 Emergency Department (ED) provider notes dated 11/4/2025,
indicated, Chief complaint: Patient (Resident 1) presents with knee pain and agitation . A review of GACH 1
imaging (X-ray- results dated 11/5/2025 of Xray knee right 3 views (final result) indicated, Impression: 1.
Acute, displaced intra-articular fracture (break in a bone) of proximal tibia (the upper part of the shinbone
that forms the bottom of the knee
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
555139
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555139
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Miracle Mile Healthcare Center, LLC
1020 South Fairfax Ave
Los Angeles, CA 90019
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
joint). involving the metaphysis and extending to the articular surface of the lateral tibial plateau and likely
the tibial spine. 2. Acute, mildly displaced fracture of the proximal fibular metaphysis (the upper part of the
calf bone). A review of Resident 1's GACH 1 progress notes dated 11/20/2025, indicated Resident 1 had
Acute Schatzker type VI (split wedge) bicondylar right tibial plateau fracture with moderate associated
lipohemarthrosis status post (s/p) right lower extremity (RLE- right lower leg) external fixation (ex-fix) on
11/5/2025. On 11/7/2025, Resident 1 underwent open reduction internal fixation (ORIF- a surgical
procedure used to treat severe fractures or dislocations by realigning the broken bones and stabilizing them
with internal hardware, such as screws, plates, or rods) to the RLE. A review of Resident 3's admission
record indicated Resident 3, was originally admitted to the facility on [DATE] and readmitted to the facility
on [DATE] with a diagnosis that included essential hypertension (High blood pressure that has no
identifiable medical cause), Anemia (a condition where your blood has too few healthy red blood cells,
which means your body doesn't get enough oxygen). A review of Resident 3's MDS, dated [DATE],
indicated Resident 3's cognition (the mental ability to understand and make decisions of daily living) was
moderately intact. The MDS indicated Resident 3 had impairment to upper extremities (arms) and lower
extremities (legs). Resident 3 was unable to ambulate. Resident 3 required assistance with eating, oral
hygiene, upper body dressing, and was dependent with toileting, shower/bathe self, lower body dressing,
and personal hygiene. A review of Resident 3's care plan initiation date 10/30/2025, indicated: Focus:
Resident 3 is alert and oriented times 3 (three-name, place, time and date). During an observation,
interview, and concurrent record review, on 11/12/2025 at 11:06 a.m., Resident 3 noted sitting up in bed.
Resident 3 stated that Resident 1 acts erratic from time to time. Resident 3 stated that on 11/4/2025,
Resident 1 climbed on top of the nightstand and broke the window with something in her (Resident 1) hand.
Resident 3 stated Resident 1 wonders in and out of the room and disturbs Resident 3's sleep and that the
nurses don't do anything about Resident 3's behavior of wandering around. Resident 3 stated was very
scary to be in the same room with Resident 1 and was happy that Resident 1 was moved to another room.
Resident 3 stated she was now able to sleep in peace and was not afraid to go to sleep. During an
interview and concurrent record review on 11/12/25 at 2:23 p.m., License Vocational Nurse (LVN) 2 stated
she was the Desk nurse on night (11/4/2025) of the incident with Resident 1. on the 3 pm-11 pm shift. LVN
2 stated she notified the Psychiatry Nurse Practitioner (NP) about Resident 1's aggressive behavior. LVN 2
stated she received a new order for Resident 1 to received intramuscular (IM - into muscle) Haldol
medication for mental illness) and Benadryl (medication to sedate/make sleepy) one time dose was order.
LVN 2 stated the NP did not give her an order to transfer the Resident 1 to a hospital. LVN 2 stated
Resident 1's behavior continued to increase by hitting and kicking the window in Resident 1's room. LVN 2
stated she heard a nurse calling for help and when she got to Resident 1's room, Resident 1 was already
on the floor complaining of pain in her right leg. LVN 2 stated she then feared for safety of the staff and the
other residents/roommates and called 911 (emergency medical response number). LVN 2 stated she
assisted LVN 4 Charge Nurse to perform a head-to-toe assessment on Resident 1. LVN 2 stated she noted
the window in Resident 1's was broken so she placed the Resident 1 in the wheelchair for safety. LVN 2
stated the paramedics came and transferred Resident 1 to GACH 1. LVN 2 stated that the police came to
the facility after the resident was transferred to GACH 1. During an interview and concurrent record review
on 11/12/25 at 3:33 p.m., LVN 4 she works the 3pm-11pm shift and that on 11/4/2025LVN 4stated Resident
1 has had behavior issues but was sent to the hospital on a 5150 (72 hours involuntarily psychiatric hold)
hold on 10/12/25. LVN 4 stated earlier on in his shift, Resident 1 has been trying to elope from the facility on
multiple occasions and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555139
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555139
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Miracle Mile Healthcare Center, LLC
1020 South Fairfax Ave
Los Angeles, CA 90019
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
was being aggressive with the staff. LVN 4 stated the NP was notified who gave an order to administer IM
medication Haldol and Benadryl times 1 dose. LVN 4 first stated he heard the CNA yelling for help and
when he got to the room Resident 1 was already on the floor with a swollen right leg. LVN 4 stated he yelled
for help from the other license nurses because Resident 1 was on the floor complaining about pain in the
right leg, and that the right leg was swollen. During an interview on 11/12/25 at 3:46 p.m., Director of
Nursing (DON) stated LVN 2 notified her via telephone on the night (11/4/2025) of the incident that
Resident 1 had a psychotic episode and broke the window and injured the right leg. DON stated Resident 1
was sent out on 10/11/25 and placed on a 5150 hold for being delusional. DON stated that during the
telephone call with LVN 4 she did not ask why Resident 1 was not transferred to the hospital for trying to
elope on multiple occasions. DON stated, Yes. Resident 1's episode of breaking the window and injuring her
leg could have been avoided if the resident was sent to the hospital for evaluation of trying to elope on
multiple occasions. During an interview on 11/17/25 at 9:03 p.m., CNA 2 stated that on 11/4/25 she worked
the 3pm-11pm shift. CNA 2 stated at the beginning of her shift, that she reported to LVN 4 that Resident 1
was attempting to elope from the facility and was presenting with aggressive behavior. CNA 2 stated she
reported to LVN 4 but LVN 4 just sat at the nurses' station and did nothing. CNA 2 stated she was across
the hall taking care of another Resident and she heard loud banging coming from Resident 1's room. CNA
2 stated she went inside Resident 1's room and witnessed Resident 1 fall on the floor from off of the
nightstand. CNA 2 stated she noticed Resident 1 had a metal object in her hand. CNA 2 stated Resident 1's
right leg started to swell right away. A review of the facility Policy and Procedures titled< Accident and
Incidents-Investigating and Reporting with a reviewed date 1/25/25, indicated, Policy Interpretation and
Implementation: 1. the Nurse Supervisor/Charge Nurse and /or the department director or supervisor shall
promptly initiate and document investigations of the accident or incident. 2. b. the nature of the injury/illness.
c. the circumstances surrounding the accident or incident.
Event ID:
Facility ID:
555139
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555139
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Miracle Mile Healthcare Center, LLC
1020 South Fairfax Ave
Los Angeles, CA 90019
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide a safe and comfortable environment
for one of three sampled residents (Resident 2), by failing to ensure:1. Resident 2 was not admitted and
remained in a cold room with a broken window on 11/4/2025 2. Repaired broken window in a timely
manner.3. Checked and logged the resident's room temperature to ensure the room temperature was
comfortable and not cold.4. Provide Resident 2 with extra blankets to keep the resident warm.5. Move
resident 2 to another room with no broken window. These failures:1. Resulted in Resident 2 stating he was
very angry and suffered/endured the from extreme cold temperature for two days and nights placing
Resident 1 at increased risk to suffer hypothermia (a condition that occurs when core body temperature
drops below 95 degrees Fahrenheit). Resident 2 was at risk suffer injury(ies) from the broken glass.2. Had
the potential for insects/rodents to enter Resident 2's room through the broken window.Findings: A review
of Resident 2's admission record indicated Resident 2, was originally admitted to the facility on [DATE] with
diagnoses that include heart failure (ongoing condition where the heart muscle becomes too weak or stiff to
pump enough oxygen-rich blood to meet the body's needs), bipolar disorder (a mental health condition
characterized by extreme mood swings that include episodes of high energy and euphoria (mania or
hypomania)and episodes of low mood sadness (depression) and acute respiratory failure with hypoxia (is
when your lung's can't get enough oxygen into your blood to deliver to the rest of your body, which can
happen suddenly). A review of Resident 2's History and Physical dated 9/19/25, indicated Resident 2 had
the capacity to make medical decisions. A review of Resident 2's Minimum Data Set (MDS-a resident
assessment tool), dated 9/25/2025, indicated Resident 2's cognition (the mental ability to understand and
make decisions of daily living) was moderately impaired. Resident 2 had no impairment to upper extremities
(arms) and no impairment to lower extremities (legs) and ambulated independently. Resident 2 required
supervision or touching assistance with eating, oral hygiene, upper body dressing, and personal hygiene,
and partial/moderate assistance with toileting, shower/bathe self, with lower body dressing. During an
observation and concurrent interview on 11/12/2025 at 10:33 a.m., Resident 2 was noted in his room
(Room B) sitting on his bed with long pants, shirt, and a black sweatshirt and hood on his head with both
arms folded and leaning forward. A window in Resident 2's room was noted without a glass covering
(broken). Resident 2's room temperature felt very cold. Resident 2 stated he was very cold and has been in
the same room with the window broken for two days. Resident 2 stated, It was a hole in the glass of the
window that is big enough to put my hand through. The air coming through the window causing me to be
very cold, especially at night. Resident 2 stated none of the staff gave him extra blankets to keep him warm
at night. Resident 2 stated it made him angry that he had to sleep in a cold room all night and his room was
changed. Resident 2 stated he was in Room B, and he wanted to go back to his old room (Room A). During
observation, interview, and concurrent record review on 11/12/25 at 1:10 p.m., with Maintenance Director
(MD). There was a broken window in Room A (Resident 2's room) and floor heater was also on. MD stated
the window in Room A had been broken since 11/5/25. MD stated he needed to order a replacement
window from a retail store but had not placed the order yet. MD stated the window should have been
replaced right away (as soon as the window was broken) to prevent cold air from entering the room and the
facility, and to prevent the residents to get injured from the broken glass. MD then checked and recorded
the temperature for Room . with portable thermometer and recorded Room . MD stated he checks the
temperatures in the resident's rooms daily and records them in the temperature log that is stored in his
office in a binder for the year 2025. MD stated the temperature
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555139
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555139
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Miracle Mile Healthcare Center, LLC
1020 South Fairfax Ave
Los Angeles, CA 90019
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
logs were also sent to his Consultant daily. A review of the facility temperature logs folder/binder in the MD's
office indicated there was only one incomplete log for 10/2025. MD confirmed and stated that he did not
have any other temperature logs. MD stated he could not show the surveyor temperature logs in the
computer because he did not know how to access the logs. A review of a retail store purchase receipt dated
11/12/2025, indicated the facility purchased a replacement window on 11/12/2025 at 11:29 a.m. During an
interview and concurrent record review on 11/12/2025 at 3:46 p.m., Director of Nursing (DON) stated she
was not aware that Resident 2 was moved to Room B on 11/11/2025. DON stated she did not know who
moved Resident 2 to Room A with a broken window. DON stated placing a resident in a room with a broken
window could be a danger to the resident. DON stated Resident 2 could get an infection, experience
hypothermia, become uncomfortable due to being cold room, and could get injured due to broken window.
DON stated the MD is supposed to check the temperatures in all the resident's rooms daily and record the
temperatures in the room temperature binder. DON stated it was communicated (did not specify who did)
during facility stand-up meetings, and all of the staff were made aware that Room A was not in use due to
the broken window. DON stated the MD is supposed to cover and repair the broken window immediately for
safety of the resident and to keep the cold air out. A review of the facility policy and procedures titled
Maintenance Service with a reviewed date of 1/25/25, indicated, Policy Statement: Maintenance service
shall be provided to all areas of the building, grounds, and equipment. Policy Interpretation and
Implementation: 1. The maintenance department is responsible for maintaining the buildings, grounds, and
equipment in a safe and operable manner at all times. 2. Functions of maintenance personnel include but
are limited to: a. Maintaining the building in compliance with current federal, state, and local laws,
regulations, and guidelines. b. Maintaining the building in good repair and free from hazards. f. Establishing
priorities in providing repair service. i. Providing routinely scheduled maintenance service to all areas. 8.
The Maintenance Director is responsible for maintaining the following records/reports: a. inspection of the
building. b. Work order request. 9. Records shall be maintained in the Maintenance Directors office. 10.
Maintenance personnel shall follow established safety regulations to ensure the safety and well-being of all
concerned.
Event ID:
Facility ID:
555139
If continuation sheet
Page 5 of 5