F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observation, interview, and record review, the facility failed to protect one of four sampled
residents (Resident 1) from injury when Resident 1 slid off the edge of the bed to the floor when a Certified
Nursing Assistant (CNA) was assisting with dressing.
This failure resulted in Resident 1 sustaining a right hip fracture causing pain, decreased mobility and
functional level.
Findings:
A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in December
2019 with multiple diagnoses including senile degeneration of the brain (progressive decline in cognitive
abilities that occurs with aging characterized by loss of memory and thinking skills), fibromyalgia (a
condition causing widespread body pain), hemiplegia (paralysis on one side of the body) and hemiparesis
(weakness on one side of the body) following cerebral infarction (stroke- interrupted blood flow to the brain
causing brain tissue death), and osteoporosis (a condition in which bones become weak and brittle).
A review of Resident 1's Minimum Data Set (MDS-a federally mandated resident assessment tool),
Cognitive Patterns, dated 3/5/25, indicated Resident 1 had long and short-term memory problem and was
severely cognitively impaired for daily decision making.
A review of Resident 1's MDS, Functional Abilities, dated 3/5/25, indicated Resident 1 required maximal
assist or was dependent for
Activities of Daily Living (ADLs- routine tasks such as bathing, dressing, toileting) and was dependent for
bed mobility including lying to sitting on side of bed.
A review of Resident 1's Fall Risk Eval, dated 3/6/25, indicated Resident 1 was at high risk for falls.
A review of Resident 1's Care Plan, revised 3/10/25, .risk for falls r/t [related to] h/o [history of] stroke
.impaired mobility .osteoporosis .cognitive impairment .Goal .will not have any falls through next 90 day
review .
A review of Resident 1's Change in Condition Evaluation, dated 4/30/25, indicated .CNA reported to the
charge nurse that while he was helping bed A, he saw bed B patient slide from her bed and sat on the floor
next to her bed with legs facing the door .Denies pain or discomfort. Patient stated she
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555153
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Fair Oaks Healthcare Center
11300 Fair Oaks Blvd.
Fair Oaks, CA 95628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
did not hit her head. Patient was wearing non skid socks. Bed was low position. No injury noted .Assisted
patient back to bed .
A review of Resident 1's Post Fall Assessment, dated 4/30/25 indicated .Fall Summary .Intercepted fall
(resident eased to the floor) .
Residents Affected - Few
A review of Resident 1's IDT Clinical Review, dated 5/1/25, indicated .Witnessed fall .Did any injury (minor
or major occur due to incident .? .no .around 16:00 [4:00 p.m.] resident stated she has sharp pain on the
right hip this writer administered prn [as needed] dilaudid [Hydromorphone HCL-pain medication] around
16:07 [4:07 p.m.] tried to do ROM [range of motion] to LE [lower extremity] but unable to perform ROM due
to sharp pain. Around 17:30 [5:30 p.m.] [Family member] came to this writer and stated [Resident 1] is still
c/o [complaining of] pain and requested have her send [sic] to hospital for evaluation .
A review of Resident 1's History and Physical Note, 5/1/25, from the hospital, indicated .presents with R
[right] hip pain .Patient had unwitnessed fall at 1100 [11:00 a.m.] off bed today .R hip pain since .R hip xray:
Impression Minimally displaced right intertrochanteric fracture [right hip fracture] .RIGHT FEMUR
INTEROCHANTERIC FX [fracture] .sustained after presumed accidental fall from bed, though no witnesses
noted .
A review of Resident 1's Medication Administration Record (MAR) for 4/1/25 to 4/30/25, indicated Resident
1 was administered:
Hydromorphone HCL (Dilaudid-opioid pain medication) 2 mg (milligram) for pain level 6 out of 10 on
4/30/25 at 11:56 a.m., and
Hydromorphone HCL 1 mg for pain level of 7 out of 10 on 4/30/25 at 4:07 p.m.
A review of Resident 2's admission Record indicated Resident 2 was admitted to the facility in October
2021 with multiple diagnoses including diabetes (disorder characterized by difficulty in blood sugar control),
cerebral infarction, and chronic obstructive pulmonary disease (chronic lung disease causing difficulty in
breathing).
A review of Resident 2's MDS, Cognitive Patterns, dated 3/20/25, indicated Resident 2 had Brief Interview
for Mental Status (BIMS-tool to assess cognition) score of 15 out of 15 that indicated Resident 2 was
cognitively intact.
During a telephone interview on 5/7/25 at 5:11 p.m. with Family Member (FM) 1 and a subsequent
telephone interview on 5/8/25 at 2:02 p.m. with FM 2, FM 1 stated Resident 1 fell on 4/30/25 at 11:00 a.m.
FM 1 stated the family received a voicemail message from the facility at 3:00 p.m. notifying them of the fall
but stating there were no injuries. FM 1 stated family saw Resident 1 at 5:30 p.m. and heard her yell out in
pain when they tried to sit her up for dinner. FM1 stated facility staff reported Resident 1 was found on the
floor but Resident 1's roommate, Resident 2, stated staff was with her when she fell. FM 2 stated nurse
administered pain medication at 11:30 a.m. and at 4:00 p.m. FM 2 stated nurse told her first dose at 11:30
a.m. was given just in case she had pain from the fall. FM 2 stated she wanted Resident 1 sent to the
emergency room due to the pain. FM 2 stated Resident 1 had a right hip fracture, surgery was not done
and was placed on hospice care. FM 2 stated Resident 1's dementia (a condition characterized by memory
loss and impaired judgement) had worsened since the fall.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555153
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Fair Oaks Healthcare Center
11300 Fair Oaks Blvd.
Fair Oaks, CA 95628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 5/9/25 at 9:39 a.m. with the Administrator (ADM), the ADM stated Resident 1 slid
out of bed while a CNA was in room assisting another resident at approximately 10:30 a.m. or 11:00 a.m.
on 4/30/25. The ADM stated Resident 1 did not have pain initially but had pain later and sustained a hip
fracture.
During a joint interview on 5/9/25 at 9:57 a.m. with Assistant Director of Nursing (ADON) 1 and ADON 2,
ADON 1 stated Resident 1 had a witnessed fall while CNA was in the room with another resident. ADON 1
stated the CNA saw that Resident 1 had slid to the floor and was in a sitting position and then notified the
charge nurse. ADON 1 stated Resident 1 did not complain of pain initially but began to complain of pain at
approximately 3:30 p.m. or 4:00 p.m. ADON 1 stated the physician was notified and Resident 1 was sent to
the emergency department.
During a concurrent observation and interview on 5/9/25 at 11:48 a.m. with Resident 1, Resident 1 was in a
low bed, head of bed raised thirty degrees, call light in reach. When asked if Resident 1 remembered recent
fall, Resident 1 replied yes. Resident 1 stated she did not remember how it happened but did remember
being assisted by a CNA.
During an interview on 5/9/25 at 11:54 a.m. with CNA 1, CNA 1 stated she was Resident 1's CNA the day
of the fall. CNA 1 stated she was getting Resident 1 dressed and had put her pants on while Resident 1
was lying in bed. CNA 1 stated she then sat Resident 1 at the edge of bed with a Chux (incontinence pad
with waterproof plastic on one side and absorbent material on the other) underneath her to put on Resident
1's top. CNA 1 stated Resident 1's bed was in a low position, and she was squatting at the bedside. CNA 1
stated Resident 1 began to slide out of bed with the Chux underneath her. CNA 1 stated she was not able
to push
Resident 1 back on the bed because she was off balance while squatting next to the low bed and Resident
1 slid to the floor. CNA 1 stated, It was my mistake to sit her [Resident 1] at the side of the bed .It was my
mistake to have Chux pad underneath her. It didn't work out well this time. It caused her to slide out of bed.
During an interview on 5/9/25 at 12:14 p.m. with Resident 2, Resident 2 stated she was Resident 1's
roommate at the time of the fall. Resident 2 stated Resident 1 was in a very low bed and saw CNA 1 with
her. Resident 1 was sitting at the edge of the bed and went down to the floor. Resident 2 stated Resident 1
yelled out My hips hurt. Resident 2 stated Resident 1 was also calling out later that day that her hip hurt.
During a telephone interview on 5/9/25 at 1:24 p.m. with the Director of Nursing (DON), the DON stated
Resident 1 had an assisted fall when CNA 1 was providing care. The DON stated Resident 1 was slowly
lowered to floor because CNA 1 could not support her. The DON stated Resident 1 began complaining of
pain several hours later. When asked why pain medication was given at 11:56 a.m. if Resident 1 did not
complain of pain, the DON stated pain medication was given in case Resident 1 had pain from fall. The
DON stated it was a problem with documentation and is trying to get nurses to document better. The DON
stated Resident 1 was on a low bed and the Chux on the bed makes it slippery. The DON stated CNA 1
may not have used good judgement as she was a new CNA and will be retrained.
During a telephone interview on 5/9/25 at 1:47 p.m. with Licensed Nurse (LN) 3, LN 3 stated she assessed
Resident 1 after the fall before moving her back to bed. LN 3 stated she did not observe any injuries and
Resident 1 did not complain of pain at that time. LN 3 stated she gave Resident 1 pain medication,
Dilaudid, in case she had pain. Reviewed with LN 3 Resident 1's MAR for 4/30/25 at 11:56
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555153
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Fair Oaks Healthcare Center
11300 Fair Oaks Blvd.
Fair Oaks, CA 95628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
a.m. and that pain was documented at level 6 out of 10. LN 3 stated that Resident 1 did not necessarily
have pain level of 6 but had an ongoing order for pain medication so she gave it.
During an interview on 5/9/25 at 2:14 p.m. with LN 4, LN 4 stated she was notified of Resident 1's fall when
she started her shift at 2:30 p.m. LN 4 stated she began her rounds at 3 p.m. and Resident 1 was not
having any acute pain. LN 4 stated Resident 1's roommate, Resident 2, informed her later that Resident 1
was having pain. LN 4 stated she gave a dose of pain medication, Dilaudid, at 4 p.m. and tried to reposition
Resident 1 but was unable due to pain. LN 4 stated at dinner time family was present and could not raise
the head of the bed due to pain. LN 4 stated she contacted the physician and sent Resident 1 to the
emergency department.
During an interview on 5/9/25 at 2:28 p.m. with CNA 2, CNA 2 stated she was notified, when she started
her shift at 2:30 p.m., of Resident 1's fall while being assisted with dressing by CNA 1. CNA 2 stated
Resident 1 was always in a low bed and was on the edge of the bed when she slid to the floor. CNA 2
stated the staff should not have bed in low position when performing patient care. CNA 2 stated staff should
raise bed up to approximately hip height to have better balance and positioning to control resident's
movements.
A review of the facility's P&P titled Falls and Fall Risk, Managing, revised 3/18, indicated Based on previous
evaluations and current data, the staff will identify interventions related to the resident's specific risks and
causes to try and to minimize complications from falling .Fall Risk Factors .incorrect bed height or width
.Resident conditions that may contribute to the risk of falls include: .cognitive impairment .functional
impairments .
A review of the facility's P&P titled Fall Risk Assessment, revised 3/18, indicated The nursing staff, in
conjunction with the attending physician, consultant pharmacist, therapy staff, and others, will seek to
identify and document resident risk factors for falls and establish a resident-centered falls prevention plan
based on relevant assessment information .Assessment data shall be used to identify underlying medical
conditions that may increase the risk of injury from falls (such as osteoporosis) .The staff .will evaluate
functional and psychological factors that may increase fall risk, including ambulation, mobility, gait, balance
.activities of daily living (ADL) capabilities .and cognition .
A review of the facility's Policy and Procedure (P&P) titled Falls - Clinical Protocol, revised 3/18, Indicated
.The staff will evaluate and document falls that occur while the individual is in the facility; for example, when
and where they happen, any observations of the events, etc .Falls should be categorized as: .Other
circumstances such as sliding out of a chair or rolling from a low bed to the floor .Falls should also be
identified as witnessed or unwitnessed events .For an individual who has fallen, the staff and practitioner
will begin to try to identify possible causes within 24 hours of the fall .Often multiple factors contribute to a
falling problem .
A review of the facility's P&P titled Assessing Falls and Their Causes, revised 3/18, indicated .Falls are a
leading cause of morbidity and mortality among the elderly in nursing homes .After an observed or
probable fall, clarify the details of the fall, such as when the fall occurred and what the individual was trying
to do at the time the fall occurred .distinguish falls in the following categories: .Rolling, sliding, or dropping
from an object (e.g., from bed or chair to floor .Evaluate chains of events or circumstances preceding a
recent fall, including: .Whether the resident was among other persons or alone .Whether any environmental
risk factors were involved
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555153
If continuation sheet
Page 4 of 4