F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to send one of three sampled residents (Resident 1) to the
hospital promptly for evaluation and treatment of a left leg injury after Resident 1 reported she had injured
her left leg and requested to be taken out to the hospital for X-rays (medical imaging to visualize the inside
of the body, particularly bones and dense tissues) and treatment, delayed for six days until Resident 1 was
taken to the hospital for evaluation and treatment for the left leg fracture (broken bone). This failure resulted
in Resident 1 experiencing continued severe pain in her left leg which required hospitalization and surgical
intervention.Findings:During a review of Resident 1's admission Record (AR), undated, the AR indicated
Resident 1 was admitted to the facility on [DATE] with diagnoses of abnormal posture and need assistance
with personal care.During a review of Resident 1's Minimum Data Set (MDS) (a comprehensive
assessment tool) dated 11/14/25, the MDS indicated Resident 1had a Brief Interview for Mental Status
(BIMS - a mental capacity assessment) score of 15 (score of 13-15 means intact cognition). The MDS
indicated Resident 1 used a wheelchair and needed assistance with movement and activities of daily living
(eating, dressing, hygiene).During a review of Resident 1's Nurse's Note (NN) dated 1/3/26 at 6:21 p.m.,
the NN indicated Resident 1 had been out of the facility on 1/3/26 on a family outing and returned at 5 p.m.
The NN indicated, [Resident 1] came back to facility with family at 5 p.m. VS [vital signs-clinical
measurements, specifically pulse rate (the number of times your heart beats per minute as it pumps blood
through your body), temperature, respiration rate, and blood pressure, that indicate the state of a patient's
essential body functions] obtained were normal. No pain or discomfort noted.During a review of Resident
1's SBAR Communication Form (Situation, Background, Assessment and Recommendations - a standard
form used to document change in conditions of residents) (SBAR), dated 1/3/26 at 8:05 p.m. (three hours
later), the SBAR indicated [Resident 1] reported PAIN to nurse, pt [patient/Resident 1] reported while she
was with family, on wheel chair her left leg got twisted, nurse assessed, mild swelling noted on left knee
and provided PRN [as needed] pain medication for pain, vitals were recorded within normal range.
Family/RP [Responsible Party] DR [Doctor] made aware, dr [Doctor] prescribed 5% lidocaine patch [a
topical pain medication] for moderate pain and Norco 5mg [milligrams] [a narcotic pain medication] every 6
[hours] as needed. There was no documentation of physician's order to send resident to the hospital.During
a review of Resident 1's Care Plan titled Pain (Pain Care Plan), dated 1/3/26, the Pain Care Plan indicated
the intervention of, Assess pain every shift and as indicated.During a review of Resident 1's Medication
Administration Record (MAR), dated January 2026, the MAR indicated order dated 7/14/25 indicating,
Monitor and Record pain assessment level Q [every] shift, -No pain, 1-3 Mild pain, 4-6 Moderate pain, 7-10
Severe pain. 1/4/26: Pain Level of 7. The MAR also contained order dated 12/2/25 for
Hydrocodone-Acetaminophen [a pain medication] Oral Tablet 5-325 mg [milligrams]. Give 1 tablet as
needed for pain. The pain medication was given on:1/3/26: Pain Level of 81/4/26: Pain Level
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555170
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555170
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/22/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arvin Post Acute
323 Campus Drive
Arvin, CA 93203
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
of 71/5/26: Pain Level of 71/6/26: Pain Level of 71/7/26: Pain Level of 81/8/26: Pain Level of 7 During a
review of Resident 1's NN dated 1/6/26 at 1:36 p.m., the NN indicated, [Resident 1] is complaining of pain
left knee. During a review of Resident 1's Radiology Results Report (RR), dated 1/8/26 at 4:31 p.m. (five
days later), RR indicated, KNEE EXAM. LEFT. Reason for Study: PAIN IN LEFT KNEE. Conclusion:
Nondisplaced [a stable break where the bone cracks but remains properly aligned] distal [away from body
center] femur [the longest bone in the leg] fracture appears acute [happened recently] . Medical Doctor
(MD) 1 sent a text message to Registered Nurse (RN) 1 on 1/3/26 (five days ago) with a thumbs up emoji
to order X-Ray.During a review of Resident 1's SBAR, dated 1/9/26 at 10:44 a.m., the SBAR indicated,
X-Ray results came, [Resident 1] has nondisplaced [a bone break where the fragments remain in their
proper alignment] distal femur fracture appears acute. notified dr [doctor]/rp [responsible party/family],
[Resident 1's son] told his dad was rolling the wheel chair while [Resident 1] got twisted her leg underneath
the wheelchair. [Resident 1 sent out to hospital].During a review of Resident 1's hospital record History and
Physical (H&P), dated 1/9/26 at 9:53 p.m. (six days later), the H&P indicated, Pt [patient] BIB [[NAME] in by
ambulance] EMS [emergency medical services] from [facility] complaining of left knee pain for x6 [six] days.
Complains of moderate pain and swelling. XR [r-ray] and CT [computerized tomography, diagnostic imaging
procedure that uses rotating X-rays and computer technology to produce detailed, cross-sectional, 3D
slices of bones, blood vessels, and soft tissues] scan of the left knee performed on arrival to ED
[emergency department] showing new nondisplaced fracture of distal femur. Assessment/Plan: Fracture of
the distal [farther] end of left femur [thigh]. occurred six days ago. Ortho surgical repair [procedure
performed by specialists to fix, reconstruct, or replace damaged components of the bones].During an
interview on 2/4/26 at 11:57 a.m. with RN 1, RN 1 stated he was the charge nurse on 1/3/26 during the
afternoon shift (3 p.m. to 11 p.m.). RN 1 stated Resident 1 was out of the facility on a day pass on 1/3/26
and returned around 5-6 p.m. RN 1 stated at around 8 p.m. he went to Resident 1's room to check on her.
RN 1 stated Resident 1 reported pain in her left knee. RN 1 stated he assessed Resident 1's left knee and
noticed it was swollen. RN 1 stated he took pictures of Resident 1's knees using the Nursing Phone and
sent the pictures via a text message to MD 1. RN 1 stated the Nursing Phone was a facility cell phone used
to communicate with physicians. RN 1 showed the text message and pictures he sent MD 1. RN 1 showed
a text message sent to MD 1 on 1/3/26 at 8:05 p.m. as follows, Hey dr, [Resident 1], her left knee hurts and
its little swollen. Because she said her leg got twisted on wheelchair when she was out with her family. She
didn't report anything after coming back but she is in pain now. She also requesting for X-ray for her knee.
Attached to this text message were pictures of Resident 1's knees, showing swelling of her left knee. RN 1
said MD 1 replied with a thumbs up emoji and the following text message, We can do a lidocaine patch
[patch with medication for pain] too, 5% q [every] 24 prn [as needed] . if severe can give Norco 5
[mg/milligram] q [every] 6 [hours] prn. RN 1 stated MD 1's response was for him to enter the two pain
medication orders and treat Resident 1's pain. RN 1 stated that MD 1 did not order x-rays or for Resident 1
to be sent out to the hospital for evaluation of her leg.During an interview on 2/4/26 at 1:25 p.m. with
Resident 1, Resident 1 was alert and oriented and stated she broke her left leg in the facility on 1/3/26 at
around 6 p.m. Resident 1 stated on 1/3/26 at around 6 p.m. she was in her room and was going to the
bathroom in her wheelchair when she accidently twisted her left leg and felt her left knee pop. Resident 1
stated she felt a sharp pain in her left knee and reported it to her nurse. Resident 1 stated thereafter she
had a constant, sharp, moderate intensity pain in her left knee daily until she was taken to the hospital six
days later on 1/9/26. Resident 1 asked why it took so long to take her to the hospital to check on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555170
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555170
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/22/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arvin Post Acute
323 Campus Drive
Arvin, CA 93203
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
her leg. Resident 1 stated she should have been taken to the hospital the same day she had injured her leg
on 1/3/26.During an interview on 2/4/26 at 2:40 p.m. with MD 1, MD 1 stated she was contacted by RN 1 on
1/3/26 at night via text message. MD 1 stated RN 1 sent her a text message on 1/3/26 at 8:05 p.m.
reporting Resident 1 had left knee pain and requesting an x-ray of her left knee. MD 1 stated she replied to
RN 1's text message with a thumbs up emoji and a text message with pain medication orders. MD 1 stated
the thumbs up emoji meant she approved of Resident 1's request for a left knee x-ray. MD 1 stated her
expectation was for RN 1 to send Resident 1 out to the ER that night or the next morning for evaluation and
treatment of her left leg pain and swelling. During an interview on 2/4/26 at 3 p.m. with Director of Nursing
(DON), DON stated there was a miscommunication between RN 1 and MD 1 on 1/3/26 regarding Resident
1's left leg injury. DON stated emojis were not a professional way for MD 1 to communicate with RN 1
concerning the care of Resident 1. DON stated emojis had the potential for confusion and
misunderstanding. DON stated the fact Resident 1 was Spanish speaking only may have contributed to a
misunderstanding amongst nursing staff about how Resident 1 injured her leg. DON stated Resident 1
should have been sent earlier to the hospital for evaluation and treatment of her leg pain and injury. DON
stated the facility had no policy and procedure on proper communication between the licensed nurse and
the doctor.During a review of facility policy and procedure (P&P) titled Quality of Care/Accommodation of
Needs, Revised March 2021, the P&P indicated, Our facility's environment and staff behavior are directed
toward assisting the resident in maintaining and/or achieving safe independent functioning, dignity and
well-being. The resident's individual needs and preferences are accommodated to the extent
possible.During a review of facility P&P titled Pain Assessment and Management, dated October 2022, the
P&P indicated, .to develop interventions that are consistent with the resident's goals and needs and that
address the underlying cause of pain.During a review of facility P&P titled Change in a Resident's Condition
or Status, Revised February 2021, the P&P indicated, The nurse will notify the resident's attending
physician or physician on call when there has been a(an):.(a) accident or incident involving the resident. (g)
need to transfer the resident to a hospital/treatment center.
Event ID:
Facility ID:
555170
If continuation sheet
Page 3 of 3