F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based upon
observation, interview, and record review the facility failed to appropriately diagnose and treat a growth on
the left side of Resident 29's nose for one out of one sample residents (Resident 29). This failure had the
potential to cause an infection and create discomfort for ongoing growth on Resident 29's face.
Residents Affected - Some
Findings:
During a review of Resident 29's, admission Record dated, 6/20/2022, indicated Resident 29's had a
history of dementia (a general term for the impaired ability to remember, think or make decisions that
interferes with doing everyday activities) and dry eye syndrome of bilateral lacrimal glands (lacrimal gland
doesn't make enough tears, causing the eyes to become dry, sometimes caused by age).
During an observation on 4/22/24 at 12:25 p.m., Resident 29 was observed lying in bed, asleep with a large
growth on the left side of her nose with three streaks of dried blood on her cheek.
During an interview on 4/22/24 at 3:29 pm. with Unlicensed Staff A, Unlicensed Staff A indicated Resident
29 had a tumor which had been consistently growing and staff were told to watch Resident 29 because she
would scratch the growth causing it to bleed.
During an interview on 4/22/24 at 4:02 p.m., with Licensed Staff B, Licensed Staff B indicated Resident 29
consistently picked at growth on the side of her nose and Licensed Staff B would use saline solution to
clean the area and then re-apply a band aide to cover the growth.
During a concurrent interview and record review on 4/24/24 at 4:06 p.m., with Social Services Director
(SSD), SSD indicated part of the role was to arrange for transportation to medical appointment and care
planning conferences. Resident 29's, Social Services Progress Note, dated 2/7/24, indicated Resident 29
had a plastic surgeon appointment, it was canceled without communication to the facility. SSD indicated,
she was unaware of who made the appointment, but the transportation was arranged and when Resident
29 had arrived, it was determined the appointment was canceled. SSD indicated Resident 29's doctor had
indicated Resident should be evaluated by dermatologist, but it was determined Resident 29 would not be
further evaluated. Resident 29's, Care Plan Conference dated 3/12/24, indicated Resident 29's overall plan
of care was evaluated. SSD indicated Resident 29's growth had started out small, looking like a mole and
had progressed to the large growth on the left side of the nose. Resident 29's, Responsible Person (RP)
had attended the conference by telephone and did not routinely visit Resident 29 in person. SSD indicated
Resident 29's RP had not wanted any further diagnosis or treatment with the growth based upon Resident
29's age and the understanding that Resident 29 was not in any pain regarding the growth. SSD indicated
Resident 29's RP had not seen how large the growth has gotten or the issue with Resident 29 scratching
her nose, causing the growth to bleed.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 17
Event ID:
555207
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview on 4/25/24 at 10:18 a.m., with Licensed Staff L, Licensed Staff L indicated Resident
29's growth has been getting larger, for example about four to five months ago, it was not as large as it was
today. Licensed Staff L indicated that there was old blood type drainage observed around the growth and
around the band aide which was visible beyond the band aide but was going to provide any treatment
unless Resident 29 would pick at it causing further bleeding. Licensed Staff L indicated the plan was to
continue replacing the band aide when soiled and not to pursue any further treatment.
During a concurrent interview and record review on 4/25/24 at 2:17 p.m., with Licensed Staff N, Licensed
Staff N indicated when Resident 29 was first admitted to the facility in 2022, Resident 29's RP had visited
her two times a week and has been subsequently the visiting her less and less. Licensed Staff N indicated,
Resident 29's growth on the left side of her nose started out looking like a mole and had has been
subsequently growing and getting larger and larger approximately over the last year and a half. Licensed
Staff N indicated the facility has not been monitoring the growth as there are no measurements with which
to reference the starting size with current size. Licensed Staff N indicate Resident 29 with the coordination
of the doctor and Resident 29's RP, there was a dermatology (branch of medicine dealing with the skin)
appointment made and Resident 29 had attended, Licensed Staff N indicated at the appointment, Resident
29 had become combative and would not let the clinic staff assess the growth and since the appointment
the doctor and RP had indicated there was no further treatment to pursue. Licensed Staff N indicated the
growth on Resident 29's nose has grown toward the lower eye lid area. Licensed Staff N indicated the
growth has been bleeding more and more when Resident 29 would pick at it. Licensed Staff N indicated
Resident 29's RP has not seen the growth and not sure when the medical doctor or nurse practitioner had
observed the vascularity or the continually bleeding when the growth was touched by Resident 29.
Licensed Staff N indicated there were other treatment options potentially available to Resident 29 and
confirmed that the Resident 29's RP was not aware of the current size and bleeding nature of the growth
and the current treatment option would pose a potential for infection as whatever would be on Resident 29's
fingers would gain access to an open wound when the growth was itched or scratched. The INTEGRETY
SKIN ASSESSMENT, which were completed weekly, dated 4/15/24, 4/9/24, 4/8/24, 4/1/24 and 3/27/24
were reviewed and indicated Resident 29 had a skin tag indicated on the left side of her nose, with no
changes and treatment to continue as indicated. Licensed Nurse N indicated the weekly skin assessments
were not documenting the changing size and daily bleeding events of the growth on Resident 29's nose.
The Integrity Skin Assessment dated 2/26/24, revealed a skin tear on the elbow but did not indicate a
growth on Resident 29's nose and the assessment dated [DATE] did not indicate a growth on the nose
either. Licensed Staff N indicated the health care team was not on the same page and per the
documentation the accuracy of the monitoring of the skin growth was not reflected as to the current
condition. Licensed Staff N indicated the risk to not addressing the growth on Resident 29's nose as a
comprehensive health care team would increase the risk of infection and discomfort for Resident 29.
During an on 4/26/24 at 11:19 a.m., Director of Nursing (DON), indicated regarding Resident 29's skin
growth on the left side of her nose, the medical doctor had been contacted and Resident 29's fingernails
needed to be care planned to keep finger nails short and her hands to need to be sanitized to reduce risk
of infection. DON indicated, Resident 29's RP had been contacted and wanted to keep the plan of care as
per the medical doctor. DON indicated there was a wound care doctor who made on site visits to the facility
and Resident 29's growth on her nose would be evaluated to assess treatment options, since the band aide
was not working that well. DON indicated she was not aware that the growth was increasing in size toward
the lower eyelid of the left eye and that Resident 29's medical doctor
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 2 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
would assess the growth on the nose.
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility's policy and procedure, titled Charting and Documentation, dated 7/17
indicated, c. Treatments or services performed .d Changes in the resident's condition; .f. progress toward or
changes in the care plan goals and objectives .3. Documentation in the medical record will be objective (not
opinionated or speculative), complete, and accurate .
Residents Affected - Some
A review of the facility's policy and procedure titled, Skin and Wound Management, dated 3/20, indicated b.
Once inspection of skin is completed document the findings on a facility- approved skin assessment tool .c.
If a new skin alteration is noted a (pressure or non-pressure) form related to the type of alteration in skin . 5.
Develop the resident-centered care plan and interventions based on the risk factors identified in the
assessments, the condition of the skin, the resident's overall clinical condition, and the resident's stated
wishes and goals.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 3 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the RNA (restorative nursing assistant)
program (assist the patient in performing tasks that restore or maintain physical function as directed by the
established care plan) was being received per physician orders for one of 15 sample residents (Resident
33). This failure resulted in a disruption in treatment and had the potential for Resident 33 to have a decline
in range of motion, strength and endurance, an increase in joint pain and depression, and an overall
decrease in ADLs (Activities of Daily Living: activities related to personal care, which includes bathing or
showering, dressing, getting in and out of bed or a chair, walking, using the toilet, and eating).
Findings:
A review of Resident 33's admission Record, indicated Resident 33 was admitted to the facility on [DATE],
with a diagnosis including cerebral infarction (stroke), major depression disorder, hemiplegia (paralysis on
one side of the body), hearing loss, amongst others.
A review of Resident 33's Physician Progress Note, dated 1/24/24, indicated Resident 33 had left
hemiplegia, and the physician was adding Tylenol to Resident 33's medication list for joint pain.
A review of Resident 33's ADL Function and Left-Hand Contracture Management care plan, Focus:
decreased functional ability related to CVA (Cerebral Vascular Accident: stroke), decreased/limited ROM
(Range of Motion)-left hand/wrist contracture; hemiplegia, initiated 12/19/22 and revision date, 4/5/23. The
care plan Interventions/Tasks included: RNA - Transfer Training: from bed to wheelchair with extensive
assist, revision on 7/26/23, and Passive Range of Motion (PROM) and stretching to bilateral upper
extremities (arms) and Active Range of Motion (AROM) to bilateral lower extremities (legs) ten repetitions
(reps) times two sets, revision date, 7/26/23.
A review of Resident 33's Quarterly MDS (Minimum Data Set, a clinical assessment process provides a
comprehensive assessment of the resident's functional capabilities and helps staff identify health problems)
dated 3/22/24, indicated Resident 33 had a BIMS (Brief Interview of Mental Status) score of 12 (resident's
mental understanding was moderately impaired), and indicated Resident 33 had functional limitations:
impairment of one side: upper/lower extremities, one side.
During a concurrent observation and interview on 4/22/24 at 10:33 a.m., Resident 33 stated he had left
upper and lower extremity paralysis from a stroke, which occurred over a year ago. Resident 33 stated he
was supposed to go to the gym twice a week, but promises were not kept all the time. Resident 33's left
arm was elevated on a pad, bent at the elbow, while in his wheelchair. Resident 33 had no function of his
left upper extremity because of a stroke. Resident 33 stated once he was assisted up from his wheelchair,
he could take steps using the parallel bar. Resident 33 stated he felt his paralysis was getting better.
A review of Resident 33's physician order, dated 7/20/23, indicated a request for the RNA Program to help
maintain functional mobility and muscle strength 3x-5x/week for 90 days. A review of Resident 33's
electronic medical record for the RNA task, PROM and stretching to bilateral upper extremities and AROM
to bilateral lower extremities ten reps times two, dated 7/1/202 - 8/30/2023, indicated Resident 33 received
his ordered exercises on 8/13/23 and 8/17/23 for 15 minutes each day. Resident 33
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 4 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
received his ordered exercises from the RNA two times in a six-week period. Resident 33 should have been
offered his exercises a minimal of 12 times in the six-week period. A review of Resident 33's electronic
medical record for the RNA task, PROM and stretching to bilateral upper extremities and AROM to bilateral
lower extremities ten reps times two, dated 8/31/2023 - 10/29/203, indicated Resident 33 received his
ordered exercises from the RNA on 9/22/23, 9/23/23, 10/1/23, and 10/14/23 for 15 minutes each day.
Resident 33 refused his exercises on 10/27/23 and 10/28/23. Resident 33 received his ordered exercises
from the RNA four times in an 8-week period. Resident 33 was offered his ordered exercises five times in
an eight-week period. Resident 33 should have been offered his exercises from the RNA a minimal of 16
times in an 8-week period.
A review of Resident 33's physician order, dated 10/20/23, indicated a request for RNA Program to help
maintain functional mobility and muscle strength 3x-5x/week for 90 days. A review of Resident 33's
electronic medical record for the RNA task, PROM and stretching to bilateral upper extremities and AROM
to bilateral lower extremities ten reps times two, dated 10/30/23 - 12/25/23, indicated Resident 33 received
his ordered exercises on 11/11/23, 11/17/23, 12/22/23, and 12/23/23 for 15 minutes each day, 12/8/23 for
30 minutes, 12/25/23 for 45 minutes, refused on 11/25/23, and not available on 12/15/23 and 12/18/23.
Resident 33 received his ordered exercises six times in an eight-week period. Resident 33 was offered his
ordered exercises from the RNA seven times and not available two times. Resident 33 should have been
offered his exercises from the RNA a minimal of 16 times in the eight-week period.
A review of Resident 33's physician order, dated 1/20/24, indicated a request for RNA Program to help
maintain functional mobility and muscle strength 3x-5x/week for 90 days. A review of Resident 33's
electronic medical record for the RNA task, PROM and stretching to bilateral upper extremities and AROM
to bilateral lower extremities ten reps' times two, dated 12/26/23-2/20/24, indicated Resident 33 received
his ordered exercises on 12/29/23, 1/12/24, 1/26/24 for 15 minutes each day, and he was not available on
12/28/23 and 1/28/24. Resident 33 received his ordered exercises from the RNA three times in an
eight-week period. Resident 33 was offered his ordered exercises three times and not available one time.
Resident 33 should have been offered his exercises from the RNA a minimal of 16 times in the eight-week
period. A review of Resident 33's electronic medical record for the RNA task, PROM and stretching to
bilateral upper extremities and AROM to bilateral lower extremities ten reps' times two, dated
2/21/24-4/20/24, indicated Resident 33 received his ordered exercises on 2/23/23, 3/9/23, 4/12/24 for 15
minutes each day and 4/20/24 for 30 minutes. Resident 33 received his ordered exercises from the RNA
four times in an eight-week period. Resident 33 was offered his exercises from the RNA four times.
Resident 33 should have been offered his exercises from the RNA a minimal of 16 times in the eight-week
period.
A review of Resident 33's electronic medical record for the RNA task, Transfer training: from bed to
wheelchair with extensive assist, dated 8/31/23-10/28/23, 10/29/23-12-25/23, 12/26/23-2/22/24, and
2/23/24-4/23/24, indicated Resident 33 was offered and performed the Transfer Training exercise on 1/28/24
for five minutes, 4/20/24 for 30 minutes, refused on 10/27/24, and not available on 12/15/23 and 12/25/23.
Resident 33 was offered the Transfer Training exercise three times in 33-weeks/eight-month time period.
During an interview on 4/24/24 at 11:45 a.m., the Rehab Manager stated supposedly the DON was in
charge of the RNA Program, but she has been overseeing the RNA Program for the past three years. The
Rehab Manager stated she would initially evaluate the resident to see what exercises the resident would
benefit from, then instruct the RNA by the RNA observing her perform the exercises with the resident and
then by the RNA repeating the technique with the resident. The Rehab Manager stated it
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 5 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
should be the residents' nurse who should oversee to make sure the residents they are assigned to and
who are in the RNA program were receiving their physician ordered exercises. The Rehab Manager stated
she made the exercise plan for the resident, had the physician approve and sign the plan, and she tried to
meet with the RNA at least once a month to go over the resident's progress.
During a concurrent interview and record review on 4/24/24 at 12:08 p.m., Unlicensed Staff O stated her
RNA schedule was Monday, Wednesday, Friday, and Saturday. Unlicensed Staff O stated she was pulled to
be a CNA (Certified Nursing Assistant) and assigned residents to care for on Monday, 4/22/24. Unlicensed
Staff O stated she worked as an RNA twice a week and a CNA twice a week lately. Unlicensed Staff O
stated there was another CNA who completed her RNA certification a few months ago but she has only
shadowed (trained) with Unlicensed Staff O once because she was always placed on the CNA schedule.
Unlicensed Staff O stated the RNA in training that one day was pulled because the CNA from the registry
had to leave early. Unlicensed Staff O stated she had 19 residents in the RNA program. Unlicensed Staff O
stated she tried to see the residents three days per week for 15 min but the residents should be seen three
to five days a week for 15 to 30 min. Unlicensed Staff O stated if the residents refused their scheduled
exercises she would document refused. Unlicensed Staff O stated Resident 33 has only been seen twice
this month, 4/12/23 & 4/20/23 because the facility has been short staffed, so she was pulled from her duties
as an RNA to fill a CNA spot. A review of Unlicensed Staff O's RNA resident assignment dated 4/22/24
(Monday), 4/23/24 (Wednesday), 4/26/24 (Friday) and 4/27/24 (Saturday), indicated Resident 33 was
scheduled to be seen on Friday and Saturday for 15 minutes. Resident 33's physician ordered RNA
Program plan indicated Resident 33 should have been seen by the RNA 3x-5x/week.
During an interview on 4/25/24 at 10:03 a.m. the Director of Nursing (DON) stated the Rehab Manager was
overseeing the RNA Program. The DON stated the facility had two RNAs, but it was pointed out to the DON
the new RNA was pulled to the floor all but one day to fill a CNA spot because the facility was short staffed.
The DON stated that was correct, the new RNA has been pulled to fill a CNA spot because the facility has
been short staffed CNAs, but at least she was trained.
During an interview on 4/25/24 at 3:27 p.m., Resident 33 was dressed and up in his wheelchair near his
bed. Resident 33 stated he had not had RNA therapy today. Resident 33 stated he wanted to get stronger
but felt like he was being forgotten about.
The facility policy/procedure titled, Restorative Nursing Services, revised 7/2017, indicated: Policy
Statement: Residents will receive restorative nursing care as needed to help promote optimal safety and
independence. Policy Interpretation and Implementation: . 5. Restorative goals may include but are not
limited to supporting and assisting the resident in: a. adjusting or adapting to changing abilities; b.
developing, maintaining, or strengthening his/her physiological and psychological resources; c. maintaining
his/her dignity, independence, and self-esteem; and d. participating in the development and implementation
of his/her plan of care . 8. Documentation of the resident's progress toward the goals and objectives will
include attempts to address any changes or decline in the resident's condition or needs.
The facility policy/procedure titled, Resident Mobility and Range of Motion, revised 7/2017, indicated: Policy
Statement: 1. Residents will not experience an avoidable reduction in range of motion (ROM). 2. Residents
with limited range of motion will receive treatment and services to increase and/or prevent a further
decrease in ROM. 3. Residents with limited mobility will receive appropriate services, equipment, and
assistance to maintain or improve mobility unless reduction in mobility is unavoidable .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 6 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
The facility job description titled, Restorative Nursing Assistant, undated, indicated: . Job Duties: oWorks
with licensed therapy staff during active therapy period to take instruction on individual care of Elders.
Follow through with individual Elders discharged from active Rehab Therapy to maintain abilities and
improve endurance and independence through bed mobility, transfer skills, active ROM including splints as
applicable, ambulation, assistance and instruction in AOL care. *Documents restorative treatments and
actions by completing forms, reports, logs, and records. *Documents weekly progress reports for all
participating Elders .
Event ID:
Facility ID:
555207
If continuation sheet
Page 7 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0730
Observe each nurse aide's job performance and give regular training.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review the facility failed to perform annual performance reviews on two out
of three sampled Certified Nursing Assistants (CNA). These failures had the potential for unlicensed
nursing staff to not have their skills assessed under the performance review and not have necessary
training addressed in the performance review.
Residents Affected - Few
Findings:
During a concurrent interview on 4/26/24 at 10:54 a.m., with Director of Nursing (DON) and Director of Staff
Development (DSD) (by telephone), DSD was asked about the process for completing annual reviews for
certified nursing assistants. DSD indicated the annual performance reviews were behind and agreed that
Unlicensed Staff P and Unlicensed Staff Q had outstanding annual performance reviews. DSD indicated
that on a three day a week schedule, there were things which were behind for the facility. DSD indicated the
process would be to complete them within the month of the employee's hire date and the facility was
working on the current year of 2024 and indicated 2023 was not complete with performance reviews for all
unlicensed staff.
During a review of Unlicensed Staff Q's, Human Resource File, dated 10/12/21, indicated to date of hire,
Annual Performance Review was not observed for the year 2023.
During a review of Unlicensed Staff P's, Human Resource File, dated 3/25/22, indicated to be date of hire,
Annual Performance Review was not observed for the year 2023 or 2024.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 8 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0808
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or
licensed dietitian, to the extent allowed by State law.
Based on observation and interview, the facility failed to follow a process of ensuring resident meals were
served with the appropriate dietary consistency when one of two staff (Licensed Staff L) was observed
reviewing the meal tray cards but not reviewing the covered food for accuracy prior to the meal being
served to residents.
Findings:
During an observation on 4/22/24 at 12:34 p.m., with Licensed Staff L who was reviewing the resident meal
tray cards and then reviewing the dietary order in the electronic medical record. Licensed Staff L was
observed instructing the Certified Nursing Assistant (CNA) the appropriate texture for the tray, for example
regular, pureed (food served with a pudding like texture, which is smooth and blended). Licensed Staff L
was observed repeatedly checking the electronic medical record, waiting for the CNA staff to return and
serve another tray. At one point, a CNA called out the resident's name and Licensed Staff L indicated the
texture of the tray and CNA then delivered the tray to the resident. Licensed Staff L did not open the
covered meals to view the dietary texture, only the meal tray cards were reviewed against the dietary orders
in the electronic medical record.
During an interview on 4/22/24 at 12:54 pm., with Licensed Staff L, Licensed Staff L indicated the process
for checking meal trays prior to serving the residents was to review the dietary orders in the electronic
medical record against the meal tray cards on each resident's tray prior to serving the resident. Licensed
Staff L indicated the meals were not uncovered because it would mean the food might be touched.
Licensed Staff L indicated he was new but had been working as a licensed staff member for a long time.
Licensed Staff L agreed that the process of checking meal trays prior to serving the residents was common
practice and not new to this particular facility. Licensed Staff L indicated the reason behind checking the
trays was to ensure the consistency was appropriate and the resident would not choke on food which had
not been prepared appropriately or aspirate (when food or liquid enters a persons airway and lungs).
During a observation on 4/23/24 at 12:31 p.m., the lunch cart had been delivered and Unlicensed Staff Q
was observed looking for licensed staff to check the trays. Unlicensed Staff Q indicated Licensed Staff L
was at lunch and not available to check the lunch trays. A student was observed to walk up to the lunch cart
and proceed to pull out a lunch tray and deliver to a resident. Unlicensed Staff Q was observed to deliver a
lunch tray a resident. At 12:32 pm., Licensed Staff L was observed to be rushing onto the unit and
indicating out loud that he was late for checking the trays and asked why Unlicensed Staff Q had not gone
to get him. Unlicensed Staff Q did not respond to the question but gave a quizzical look.
During an interview on 4/25/24 at 2:17 p.m., with Licensed Staff N, Licensed Staff N indicated as part of the
role, there would be training with new licensed nurses but in terms of documentation, where and how to
document.
During an interview on 4/26/24 at 11:00 a.m., with Director of Nursing (DON), DON indicated the role of the
licensed staff was to check the meal trays for appropriate consistency against the doctor order to ensure
the meal card matched the consistency of the food being served. DON indicated when a new licensed staff
person has been hired, there was no formal documentation regarding how to perform the task. DON was
asked about the break/lunch schedule for licensed staff and DON indicated the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 9 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0808
Level of Harm - Minimal harm
or potential for actual harm
licensed staff they do their own breaks/lunches. DON indicated she was not aware that meals were not
being checked by licensed staff prior to being served to the residents and that licensed staff were not
checking the consistency of the food being served for safety purposes. DON indicated the reason for the
safety measure was to ensure the residents did not aspirate the meal due to inappropriate consistency
being served.
Residents Affected - Some
During a review of the facility's policy and procedure titled, Policy and Procedure, Tray Line Procedure,
dated 2017 indicated, 6. Assigned Staff: a. When a cart is fully loaded the assigned staff delivers the cart to
the nurses' station and announces the arrival of the cart.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 10 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review, the facility failed to ensure the sanitization, safety, and
functional environment in the kitchen when the temperature of the final rinse of the dishwasher was not
maintained to adequately sanitize dinnerware and cooking utensils.
This failure can potentially result to food contamination and outbreak of foodborne illness among residents
of the facility.
Findings:
During a concurrent observation and interview on 4/23/24, at 10:02 AM, the final rinse of the high
temperature dishwasher was 150 degrees Fahrenheit. Dietary Aide E stated the dishwasher is not holding
the final rinse temperature of 180 degrees Fahrenheit.
During an interview on 4/24/24, at 5:19 PM, Dietary Aide F when asked about the final rinse temperature of
the high temperature dishwasher stated, the dishwasher does not always go up to 180 degrees Fahrenheit
at final rinse. Dietary Aide F stated he runs the dishwasher several times to reach 180 degrees Fahrenheit
before he continues dishwashig.
During an interview on 4/25/24, at 10:45 AM, Dietary Aide E confirmed she runs the dishwasher several
times to check if the temperature goes to 180 degrees Fahrenheit. When asked what the final rinse
temperature for the current batch of trays and cups, on the right of the washer was, Dietary Aide E stated, it
was 150 degrees Fahrenheit. When asked what her course of action is given the dishwasher situation,
Dietary Manager D (DM D) stated they will use disposable plates and utensils for lunch. DM D stated they
are calling an on-call maintenance service to fix the final rinse booster heater of the dishwasher as their
facility maintenance man could not come to fix it.
During a review of records on 4/25/24, at 11:08 AM, the monthly Consultant Dietitian Report Card
indicated, the dishwasher final rinse booster heater was broken in 1/24 and the dishwasher was not holding
temperature. In 2/24, the report card indicated the final rinse booster heater was leaking and dishwasher
was not holding temperature. In 3/24, the report card indicated the final rinse booster heater continued to
leak and dishwasher was not holding temperature.
A review of the undated document provided by the facility titled: Directions for Machine Dish Washing - High
Temperature Machine indicated, under Rinse, Keep at 180 degrees Fahrenheit.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 11 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and records review, the facility failed to:
Residents Affected - Many
1) ensure hand hygiene was practiced by six (6) of 15 sampled residents (Resident 3, Resident 16,
Resident 9, Resident 22, Resident 1, Resident 24) before meals. This failure had the potential to cause the
spread of infections to other residents and worsen their already compromised health or cause an outbreak;
2) conduct ongoing analysis of infection surveillance. This failure had the potential to result in the facility
missing to identify trends in infection types and occurrence and not being able to detect where an infection
came from or the presence of an increasing number of infection or an outbreak;
3) ensure physician's orders were being followed when one of 15 sampled residents (Resident 34), who
was on oxygen, nasal cannula (a device that delivers extra oxygen through a tube and into your nose) and
oxygen humidifier (plastic bottle filled with distilled water that adds moisture to the oxygen being delivered
to prevent dryness of the nasal cavity) was not being changed weekly. This failure had potential for the
plastic to deteriorate over time leading to tiny cracks and pores in the plastic tubing to occur. In these tiny
cracks and pores, bacteria and mold could start to breed, and dirt, dust, and other small irritants, which
could lead to lung infections.
Findings:
1. During an observation on 4/22/24, at 12:17 PM, Licensed Staff C served Resident 16's meal tray in her
room and asked Resident 16 if she would like to eat her lunch. Licensed Staff C did not offer to wash or
wipe Resident 16's hands.
During continued observation on 4/22/24, at 12:20 PM, Unlicensed Staff G served Resident 9's lunch tray
in her room. Unlicensed Staff G was not heard or seen offering to wash or wipe Resident 9's hands.
During subsequent observation on 4/22/24, at 12:43 PM, Licensed Staff C went into the room of Resident
22 to serve her meal tray. Licensed Staff C did not offer or remind Resident 22 to wash or wipe her hands
before she left the room. Unlicensed Staff G then went into the to help Resident 22 remove the plastic
covers over her food. Unlicensed Staff G did not offer or remind Resident 22 to wipe or wash her hands
before eating.
During an interview on 4/22/24, at 12:47 PM, Unlicensed Staff G when asked if she offered to wash or wipe
the hands of her residents' when she served their meal trays stated she did not.
During continued interview on 4/22/24, at 12:48 PM, when Unlicensed Staff G was told there were no moist
wipes on Resident 22's meal tray, Unlicensed Staff G was surprised and stated there used to be moist
wipes in residents' trays. Unlicensed Staff G confirmed there were no moist wipes on Resident 22's tray and
stated, it is a good point to clean residents hands.
During concurrent interview and observation on 4/22/24, at 12:50 PM, Licensed Staff C stated they use
washcloths, but they have not offered to wash or wipe residents hands. Licensed Staff C then went to the
linen closet and took some towels and handed them to Unlicensed Staff G. Unlicensed Staff G
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 12 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
proceeded to wet the washcloths in the rest room of room [ROOM NUMBER] and wiped the hands of both
residents in the room.
During an observation and concurrent interview on 4/22/24, at 12:54 PM, Resident 1, who was eating
lunch, was asked if facility staff had offered or reminder her to wash or wipe her hands prior to eating,
stated staff who served her tray did not offer to wash or wipe her hands.
During an interview on 4/22/24, at 1:06 PM, Resident 24 was on her way back to her room from the dining
hall, where she ate, stated staff had not offered to wash or wipe her hands before eating.
A review of the facility policy titled, Handwashing/Hand Hygiene taken from Nursing Services Policy and
Procedure Manual for Long-term care 2001 Med-Pass. Revised 8/19, indicated, hand hygiene is the
primary means to prevent the spread of infection and to use an alcohol-based hand rub containing 62%
alcohol; or alternatively, soap (antimicrobial or non-antimicrobial) and water before and after assisting a
resident with meals. The policy indicated residents, family members and/or visitors will be encouraged to
practice hand hygiene using fact sheets, pamphlets, and/or other written materials. The policy did not
indicate for staff to remind or offer hand hygiene to residents before eating their meals.
2. During a concurrent interview and records review on 4/25/24, at 02:16 PM, the facility Infection
Preventionist (IP) stated she started working as IP in the facility 3 weeks ago. The IP stated had not seen
the IP's folders except for the one on Antibiotic Stewardship. A review of the contents of the folder indicated
there was documentation of facility residents on antibiotics for the months of 1/24 to 4/24. A blank
page/template titled: Infection Prevention and Control Line Listing Surveillance Log was inserted among the
pages and when asked about the completed pages for the previous months, the IP stated she did not have
the surveillance documents.
On 4/26/24, at 9:15 AM, the Surveillance log for the past 12 months was requested from the DON.
During an interview on 4/26/24, at 9:40 AM, when asked where the IP documents were, the DON stated
Infection control, surveillance and monitoring, and antibiotic stewardship documents could not be located
because the office of the previous IP was at another location in the building and the IP documents could not
be located or had been misplaced. Since the current IP's hiring, there were two IPs who had worked in the
facility. The DON stated she had called one of the IPs to come to the office to help them locate the
documents.
A review of the facility Infection Prevention and Control Line Listing Surveillance Logs for the past 12
months indicated, surveillance logs from 8/23 to 4/24 were not completed. There was no documentation to
indicate data analysis like plotting monthly infection rates, manual mapping of residents infection in the
facility, etc., were done.
A review of the facility policy titled: Infection prevention and control program from 2001 Med Pass Inc.
revised 10/18 indicated, the infection prevention and control program (IPCP) was established and
maintained to provide a safe environment to help prevent the development and transmission of
communicable disease and infections. The policy further indicated the elements of IPCP consists of
.surveillance, data analysis, outbreak management, etc. Surveillance tools are used for recognizing
occurrences of infections, recording the number of infections, detecting outbreaks, and detecting unusual
pathogens (microorganisms that can cause disease) with infection control implications. The information
obtained from surveillance is compared with that from other facilities with acknowledge
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 13 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
standards and used to assess the effectiveness of the infection prevention and control practices.
Level of Harm - Minimal harm
or potential for actual harm
3. A review of Resident 34's admission Record indicated Resident 34 was admitted to the facility on [DATE],
with a diagnosis including congested heart failure (condition that develops when one's heart doesn't pump
enough blood to meet the body's needs), pleural effusion (fluid builds in the space between the lung and
the chest wall leading to shortness of breath), palliative care (specialized end-of life medical care for people
living with a serious illness, such as heart failure, amongst others).
Residents Affected - Many
A review of Resident 34's Order Summary Report, dated 4/26/24, indicated Resident 34 to be placed on
oxygen (O2) at two liters (L) to five liters per minute via nasal cannula continuously to keep O2 saturation
(the amount of oxygen circulating in one's blood) level greater than 90 percent, start date 1/22/24 and
change O2 humidifier and nasal cannula every five days and as needed, start date 1/17/24.
During an observation on 4/22/24 at 10:12 a.m., Resident 34 was on O2 at 2L/min per nasal cannula and
had a humidifier, with adequate water level. The nasal cannula tubing and humidifier were not dated to
show when they were last changed.
A review of Resident 34's care plan indicated Resident 34 was admitted to Hospice (focuses on the care,
comfort, and quality of life of a person with a serious illness who is approaching the end of life), initiated
1/18/24. Focus was to apply O2 at two to five liters per minute via nasal cannula as needed for O2
saturation level 90% or greater.
A review of Resident 34's Treatment Administration Record (TAR), dated 1/2024, 2/2024, 3/2024, and
4/2024, indicated Resident 34's O2 nasal cannula and humidifier were to be changed every five days and
as need. The TARs indicated Resident 34's nasal cannula and humidifier was changed one time, 2/28/24.
During an observation on 4/25/24 at 3:05 p.m., Resident 34 was resting comfortably in bed and positioned
on her right side. Resident 34 was on O2 at 2L but Resident 34's nasal cannula tubing and humidifier were
not labeled to indicate when they were last changed.
During a concurrent interview and record review on 4/25/24 at 3:16 p.m., Licensed Staff N was asked to
look at Resident 34's TARs to see when Resident 34's nasal cannula tubing and humidifier was last
changed. Licensed Staff N stated the last time Resident 34's TAR was documented to indicate when
Resident 34's nasal cannula tubing and humidifier was changed was 2/28/24 at 10 a.m. Licensed Staff N
stated the night nurse was supposed to change the resident's O2 cannula tubing and humidifier weekly and
it should be documented on the resident's TAR. Licensed Staff N stated any nurse from any shift could have
changed the Resident 34's nasal cannula tubing and humidifier. Licensed Staff N stated if it was not
documented it was not done.
During an interview on 4/26/24 at 8:58 a.m., the Director of Nursing (DON) stated the night nurse was
responsible for making sure the resident's nasal cannula tubing and humidifier was changed, which was
scheduled every Wednesday. The DON did not realize Resident 34 had not had her nasal cannula tubing
and humidifier changed since 2/28/24. The DON stated the IP (Infection Preventionist) should be
overseeing if nasal cannula tubing/humidifiers were changed weekly. The DON stated it sounded like it was
a documentation issue. It was pointed out to the DON Resident 34's nasal cannula tubing and humidifier
was not labeled with a date to indicate when it was last changed. The IP stated she had
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 14 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
not started the process of overseeing if the resident's nasal cannula tubing and humidifier was being
changed weekly.
The facility policy/procedure tiled, Oxygen Therapy, revised 10/2010, indicated: Purpose: The purpose of
this procedure is to provide guidelines for safe oxygen administration. Preparation: Verify that there is a
physician's order for this procedure. Review the physician's orders or facility protocol for oxygen
administration .
The facility job description titled, Infection Preventionist (IP), undated, indicated: Job Responsibility:
Develop and maintain a system of care that promotes sound and scientific infection prevention principles
and practices. Accountable for decreasing the incidence and transmission of infectious diseases. Through
strategic planning, leads the team in the identification and implementation of infection prevention goals and
objectives throughout the facility .
The facility job description titled, Registered Nurse (RN), updated 12/30/23, indicated: Job Responsibilities:
. RNs provide direct nursing care to residents in accordance with facility policy, physician's orders, and
State/Federal regulations. RNs also help supervise the day-to-day nursing activities performed by Licensed
Vocational/Practical Nurses and Certified Nursing Assistants (CNAs). Job Duties: . *Perform administrative
duties such as completing medical forms, reports, evaluations, studies, charting, etc. as necessary . *
Operate and monitor medical equipment .
The facility job description titled, Licensed Vocational Nurse (LVN), updated 12/29/23, indicated: Job
Responsibilities: . LVNs provide direct nursing care to residents in accordance with facility policy, physician's
orders, and State/Federal regulations . Job Duties: * Perform administrative duties such as completing
medical forms, reports, evaluations, studies, charting, etc. as necessary . *Operate and monitor medical
equipment .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 15 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0881
Implement a program that monitors antibiotic use.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and records review, the facility failed to consistently perform antibiotic stewardship. This
failure had the potential to result to inappropriate or unnecessary antibiotic treatment, increase the risk of
adverse events, development of antibiotic resistance, and worsen the already frail health condition of
residents.
Residents Affected - Many
Findings:
During a concurrent interview and records review on 4/25/24, at 02:16 PM, the facility Infection
Preventionist (IP) stated she had started working in the facility 3 weeks ago and had not seen the previous
IP's folders except for the folder on Antibiotic Stewardship. A review of the contents of the folder indicated
there were documentation on an antibiotic surveillance tracking form with residents' names who were
treated with antibiotics for the months of 1/24 to 4/24 but none for the past months.
During an interview on 4/26/24, at 9:40 AM, when asked where the IP documents were, the Director of
Nursing (DON) stated Infection control, surveillance and monitoring, and antibiotic stewardship documents
could not be located or may have been misplaced after the previous IPs left. The DON had called the
previous IP to come to the facility to help locate the folders.
A review of the Infection Prevention and Control Line Listing Surveillance Logs provided by the IP for the
past 12 months indicated, there were no antibiotic surveillance tracking completed for the months from 8/23
to 12/23 as there were no line listing surveillance logs completed for the same months.
During a concurrent review of the IP job description with the DON and interview of the IP on 4/26/24, at
9:53 AM, the job description of the IP indicated, the IP was responsible for the ASP (antibiotic stewardship
program) in-servicing, tracking, reporting, and educating families, employees and physicians as needed.
When asked if she had conducted in-services with staff on AS (Antibiotic Stewardship), the IP stated she
had not.
A review of the facility Antibiotic Stewardship (AS) policy updated 1/26/24 indicated the purpose of the
antibiotic stewardship program was to monitor the use of antibiotic among the facility residents. The AS
surveillance policy indicated, antibiotic usage and outcome data will be collected and documented using a
facility approved antibiotic surveillance tracking form. As part of the antibiotic stewardship program (ASP),
all clinical infections treated with antibiotics will undergo review by the IP, or designee.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
Page 16 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555207
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Piners Nursing Home
1800 Pueblo Ave
Napa, CA 94558
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to ensure the safety, and functional
environment in the kitchen when cracks and missing tiles on the kitchen floor were not repaired.
Residents Affected - Some
This failure can cause trips and falls among the kitchen staff and cause dirt to build up on the floor
attracting cockroaches and rodents.
Findings:
During initial tour of the kitchen on 4/22/24, at 9:20 AM, cracked tiled were noted on the floor in front of the
entrance to the dry good storage. On continued observation on 4/22/24, at 10:06 AM, more cracks on the
tiled floor and missing tiles were noted by the washing sinks, by the exit door to the back of the building,
and by the entrance way to another dry good storage.
During an interview on 4/23/24, at 10:09 AM, Certified Dietary Manager (DM) nodded in acknowledgement
when told the cracks on the kitchen floor and missing tiles were findings of non-compliance to regulations.
Review of the Food Code 2017 indicated: It is the standard of practice to ensure materials for indoor floor,
wall, and ceiling surfaces under conditions of normal use shall be: smooth, durable, and easily cleanable for
areas where FOOD ESTABLISHMENT operations are conducted.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555207
If continuation sheet
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