F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
Based on interview and record review, the facility failed to notify the Attending Physician (AP) for one of
three sampled residents (Resident 1) when Resident 1's scheduled dialysis (a medical procedure that filters
the blood of a person whose kidneys are not functioning properly) treatment was missed. This failure had
the potential for fluid retention and adverse outcome. Findings:During a review of Resident 1's admission
Record (AR), dated 7/2025, the AR indicated Resident 1 had a diagnosis of End Stage Renal Disease
(irreversible kidney failure) . Resident 1's Order Summary Report (OSR), dated 7/2025 indicated, Hemo
Dialysis thru LUE (Left Upper Extremity) at (dialysis center name) on T (Tuesday), TH (Thursday), SAT
(Saturday) at 0400 AM till 0700 AM.During a review of Resident 1's Progress Notes (PN), dated 7/26/25 at
9:56 a.m., the PN indicated, . Dialysis. Resident (Resident 1) did note [sic] attend r/t (related to) transport
did not come pick up resident.During a concurrent interview and record review on 8/5/25 at 1:34 pm. with
Director of Nurses (DON), DON reviewed Resident 1's clinical records and confirmed Resident 1 did not go
to his scheduled dialysis treatment on Saturday 7/26/25. DON stated, He (Resident 1) didn't attend that
day.During an interview on 8/5/25 at 3:17 p.m. with Licensed Vocational Nurse (LVN 1), LVN 1 stated
Resident 1 did not go to his scheduled dialysis treatment on Saturday 7/26/25. LVN 1 stated it was the
facility practice to notify the AP of any missed dialysis treatment. LVN 1 stated she had reviewed Resident
1's clinical records and found no evidence of his AP being notified of the missed dialysis treatment on
7/26/25.During an interview on 8/5/25 at 3:47 p.m. with LVN 2, LVN 2 stated she did not notify Resident 1's
AP of his missed scheduled dialysis treatment on Saturday 7/26/25. LVN 2 stated, I didn't know he
(Resident 1) didn't get picked up at all.During an interview on 8/5/25 at 4 p.m. with Registered Nurse (RN),
RN stated it was the facility practice to notify the residents AP of any missed dialysis treatment.During an
interview on 8/7/25 at 9:08 a.m. with Director of Nurses (DON), DON stated the expectation was for the
nurses to notify the AP for missed dialysis treatment. DON confirmed Resident 1's AP was not notified of
the missed dialysis treatment.During a review of the facility's policy and procedure (P&P) titled, Change in a
Resident's Condition or Status, dated 2/21, the P&P indicated, 1. The nurse will notify the resident's
attending physician or physician on call when there has been a(an): a. accident or incident involving the
resident; . A significant change of condition is a major decline or improvement in the resident's that: a. will
not normally resolve itself without intervention by staff or by implementing standard disease-related clinical
interventions (is not self limiting); a. impacts more than one area of the resident's health status:
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555208
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555208
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westgate Gardens Care Center
4525 W. Tulare Ave.
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure transportation was provided for one of
three sampled residents (Resident 1). This failure resulted in Resident 1 missing hemodialysis treatment (a
treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s)
have failed) and potential for serious health risks and even death.Findings:During a review of Resident 1's
admission Record (AR), dated 7/2025, the AR indicated Resident 1 had a diagnosis of End Stage Renal
Disease (irreversible kidney failure) . Resident 1's Order Summary Report (OSR), dated 7/2025 indicated,
Hemo Dialysis thru LUE (Left Upper Extremity) at [dialysis center name] on T (Tuesday), TH (Thursday),
SAT (Saturday) at 0400 AM till 0700 (AM).During a review of Resident 1's Progress Notes (PN), dated
7/26/25 at 9:56 a.m., the PN indicated, . Dialysis. Resident (Resident 1) did note [sic] attend r/t (related to)
transport did not come pick up resident.During a concurrent interview and record review on 8/5/25 at 1:34
pm. with Director of Nurses (DON), DON reviewed Resident 1's clinical records and confirmed Resident 1
did not go to his scheduled dialysis treatment on Saturday 7/26/25. DON stated, He (Resident 1) didn't
attend that day.During an interview on 8/5/25 at 3:17 p.m. with Licensed Vocational Nurse (LVN 1), LVN 1
stated Resident 1 was scheduled for dialysis every Tuesday, Thursday, and Saturday. LVN 1 stated
transportation company was not notified when Resident 1 was not picked up for his scheduled dialysis
treatment on Saturday 7/26/25. LVN 1 stated it was the facility practice to notify transportation to find out
what happened. LVN 1 stated Resident 1 missed his scheduled dialysis treatment on Saturday
7/26/25.During an interview on 8/5/25 at 3:47 p.m. with LVN 2, LVN 2 stated she did not notify the
transportation company when Resident 1 was not picked up for his scheduled dialysis treatment on
Saturday 7/26/25. LVN 2 stated Resident 1 had missed his scheduled dialysis treatment on Saturday
7/26/25. LVN 2 stated, I didn't know he (Resident 1) didn't get picked up at all.During an interview on 8/7/25
at 9:08 a.m. with Director of Nurses (DON), DON stated the expectation was for the nurses to notify
transportation company why they didn't pick up Resident 1 for his scheduled dialysis treatment. DON
confirmed transportation company was not notified.During a review of the facility's policy and procedure
(P&P) titled, Transportation, Social Services, dated 12/08, the P&P indicated, Our facility shall help arrange
transportation for residents as needed.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555208
If continuation sheet
Page 2 of 2