F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to keep the call light (an alerting device
for nurses or other nursing personnel to assist a patient when in need) within reach of the resident for one
out of one sampled resident (Resident 11).
Residents Affected - Few
This deficient practice had the potential to result in the resident not being able to call for facility staff
assistance and delay in the provision of necessary care and services that can negatively affect resident's
comfort and well-being
Findings:
During a review of Resident 11's Inpatient Registration Form, the Inpatient Registration Form indicated the
facility admitted Resident 11 on 5/4/2015 and readmitted Resident 11 on 5/9/2017.
During a review of Resident 11's History and Physical (H&P), dated 7/1/2024, the H&P indicated Resident
11 was admitted with diagnosis included Guillain-Barre (GBS- a rare autoimmune disease that occurs when
the body's immune system attacks the peripheral nervous system), diabetes mellitus type 2 (a long-term
medical condition in which the body does not use insulin [a hormone that lowers the level of sugar in the
blood] properly), and hypertension(a condition in which blood pressure is higher than normal) . The H&P
indicated Resident 11 had the capacity to understand and make decisions.
During a review of Resident 11's Minimum Data Set (MDS- a federally mandated resident assessment
tool), dated 11/11/2024, the MDS indicated the Resident 11 had intact cognition (undamaged mental
abilities, including remembering things, making decisions, concentrating, or learning). The MDS further
indicated that Resident 11 was totally dependent on staff or required maximal assistance with all activities
of daily living (ADLs - basic tasks that must be accomplished every day for an individual to thrive).
During a review of Resident 11's self-care deficit care plan initiated on 01/28/2024, the care plan indicated
an intervention to place the call light within easy reach of resident's bedside.
During a concurrent observation and interview on 10/27/2024, at 12:45 p.m., in Resident 11's room,
observed the resident in bed, covered with blanked with the adaptive call light (a specially designed call
button or call light system that can be used by individuals with physical disabilities or limited mobility to
easily signal for assistance) on the left side of Resident 11' s head of the bed. The resident stated that he is
able to move only his head, and he could not reach the adaptive call light because it is not close to his
head.
During an interview on 1/27/2025 at 12:46 p.m., with Registered Nurse 3 (RN 3), RN 3 confirmed that
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 56
Event ID:
555217
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the adaptive call light was not within reach of Resident 11. RN 3 stated the call light should have been close
enough that Resident 11 can use it by turning his head. RN 3 stated the deficient practice had the potential
for the resident not able to ask for help when needed and could result in the resident falling.
During an interview on 1/28/2025 at 4:13 p.m. with the Director of Staff Development (DSD), the DSD
stated that when making rounds, staff should ensure the residents' call light should always be reachable by
clipping the call light on the pillow. The DSD stated that when the call light is not within reach of the
resident, the resident may be unable to ask for assistance and could risk falling when attempting to reach
for the call light.
During a review of the facility's recent policy and procedure (P&P) titled Call System last reviewed on
1/2025, the P&P indicated: It is the policy of this facility to provide each resident with call system to enable
them to request assistance .Make sure call cords are placed within the resident's reach at all times.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 2 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
Based on interview, and record review, the facility failed to follow the facility`s policy and procedure titled
Advanced Directives, for two of five sampled resident (Resident 46 and Resident 35) by failing to:
Residents Affected - Few
1. Ensure that Resident 46 was provided written information concerning the right to refuse or accept
medical or surgical treatments and formulate an Advanced Directive (AD-a written instruction, recognized
under State law, relating to the provision of health care when the individual is unable to make decisions for
themself) upon admission.
2. Maintain a current copy of Resident 35`s advance directives in the resident's clinical record.
These deficient practices had the potential for the facility to not honor the resident's medical decisions
regarding end-of-life treatment and had the potential to cause conflict with Resident 35 and 46's wishes
regarding health care.
Findings:
1. During a review of Resident 46's History and Physical (H&P) dated 9/19/2024, the H&P indicated that the
facility admitted the resident on 9/19/2024, with diagnoses including stroke (a loss of blood flow to part of
the brain, which damages brain tissue), tracheostomy (an opening surgically created through the neck into
the windpipe to allow air to fill the lungs), gastrostomy (a surgical opening fitted with a device to allow
feedings to be administered directly to the stomach common for people with swallowing problems), and
seizure disorder (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled
jerking, blank stares, and loss of consciousness).
During a review of Resident 46's Minimum Data Set (MDS - a resident assessment tool) dated 12/20/2024,
the MDS indicated that the resident`s cognitive skills (brain's ability to think, read, learn, remember, reason,
express thoughts, and make decisions) for daily decision making was intact (decisions
consistent/reasonable). The MDS indicated that Resident 46 was dependent to staff (helper does all of the
effort) for oral hygiene, toileting hygiene, upper and lower body dressing, putting on/talking off footwear, and
personal hygiene.
During a concurrent interview and record review on 1/29/2025 at 11:07 a.m., with Registered Nurse 1
(RN1), Resident 46's medical chart was reviewed. RN 1 stated that the social service department is in
charge of completing Advance Directive Acknowledgment forms (ADA-a document provided by the facility
that indicates whether a resident has an Advance Directive, would like information regarding creation of an
advance directive, or refusal to create an advance directive) for residents upon their admission to the
facility. RN 1 stated that the ADA form for Resident 46 was not completed upon her admission to the facility
on 9/19/2024. RN 1 stated that if no information is provided to the resident regarding AD, then it is a
violation of their right to be informed of the option to formulate an AD.
During a concurrent interview and record review on 1/29/2025 at 1:30 p.m., with Social Worker 1 (SW 1),
Resident 46`s medical records were reviewed. SW 1 stated that the ADA form should be completed upon
admission. SW1 stated that the ADA form contains information regarding the resident`s right to be informed
and to receive information on how to formulate an AD. SW 1 stated that she (SW1) did not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 3 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
complete an ADA form for Resident 46 upon her admission to the facility on 9/19/2024. SW1 stated if the
resident was not provided information regarding AD, there is a risk that the resident's wishes may not be
honored.
During a review of the facility's Policy and Procedure (P&P) titled, Advance Directives, last reviewed on
7/2024, the P&P indicated that upon admission the resident will be provided with written information
concerning the right to refuse or accept medical or surgical treatment and formulate an advanced directive
if he or she chooses to do so. Information about whether or not the resident has executed an AD shall be
displayed prominently in the medical record. If the resident indicates that he or she has not established an
AD, the facility staff will offer assistance in establishing an AD.
2. During a review of Resident 35's Inpatient Information Form, the Inpatient Information Form indicated
that the facility admitted Resident 35 on 11/20/2024 and readmitted the resident on 12/3/2024.
During a review of Resident 35's History and Physical (H&P), dated 7/10/2024, the H&P indicated the
facility admitted the resident with diagnoses including chronic respiratory failure (a condition in which the
lungs are unable to adequately exchange oxygen [odorless and tasteless gas that is essential for life] and
carbon dioxide [ a colorless, odorless gas that's naturally produced when we breath] over a prolong time),
type 2 diabetes (a long-term medical condition in which the body does not use insulin [a hormone that
lowers the level of sugar in the blood] properly), and chronic encephalopathy (the group of condition that
cause brain dysfunction[can appear as confusion, memory loss and personality change).
During a review of Resident 35's Minimum Data Set (MDS - a federally mandated resident assessment
tool), dated 6/3/2024, the MDS indicated that the resident had severely impaired cognition (severely
damaged mental abilities, including remembering things, making decisions, concentrating, or learning). The
MDS further indicated that Resident 35 was totally dependent on staff or required maximal assistance with
all activities of daily living (ADLs - basic tasks that must be accomplished every day for an individual to
thrive).
During a concurrent interview and record review with Social Worker 1 (SW 1), on 1/28/2025 at 9:43 a.m.,
Resident 35's clinical records including the Advance Directive acknowledgement form were reviewed. SW1
stated that the resident's Advance Directive acknowledgement form indicated that Resident 35 had an
advance directive. SW1 stated that the advance directive was not in the chart. SW1 stated that a copy of
Resident 35's advance directive should have been kept in the resident's chart to provide guidance to the
facility staff about the resident's wishes.
During an interview with the Director of Staff Development (DSD) on 1/28/2025 at 4:13 p.m., the DSD
stated that a copy of Resident 35's advance directive should have been kept in the resident's chart to
ensure the resident's wishes would be carried out, and to provide guidance to the facility staff about the
resident's wishes.
During a review of the facility's policies and procedures titled Advance Directives, revised 7/2024, indicated
that it is the policy of the facility to comply with state law regarding the development and implementation of
a resident's advance directives. Information about whether or not the resident has executed an advance
directive shall be displayed prominently in the medical record.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 4 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on interview, and record review, the facility failed to develop and implement a comprehensive
person-centered care plan (a plan of care that summarizes a resident's health conditions, specific care and
services facility staff need to provide a resident to promote healing and prevent a worsening of a condition,
and current treatments) to meet the resident`s needs for three of three sampled residents (Resident 46,
Resident 55 and Resident 57) by failing to:
1. Develop and implement a comprehensive person-centered care plan addressing Resident 46`s
Restorative Nursing Assistant program (RNA-nursing aide program that helps residents to maintain their
function and joint mobility).
This deficient practice had the potential to result in Resident 46`s inadequate care.
2. Develop and implement a comprehensive person-centered care plan addressing Resident 57 and 55`s
antibiotic (drugs that kill bacteria) therapy.
This deficient practice had the potential to result in failure to deliver the necessary care and services.
Findings:
1. During a review of Resident 46's History and Physical (H&P) dated 9/19/2024, the H&P indicated that the
facility admitted the resident on 9/19/2024, with diagnoses including stroke (a loss of blood flow to part of
the brain, which damages brain tissue), tracheostomy (an opening surgically created through the neck into
the windpipe to allow air to fill the lungs), gastrostomy (a surgical opening fitted with a device to allow
feedings to be administered directly to the stomach common for people with swallowing problems), and
seizure disorder (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled
jerking, blank stares, and loss of consciousness).
During a review of Resident 46's Minimum Data Set (MDS - a resident assessment tool) dated 12/20/2024,
the MDS indicated that the resident`s cognitive skills (brain's ability to think, read, learn, remember, reason,
express thoughts, and make decisions) for daily decision making was intact (decisions
consistent/reasonable). The MDS indicated that Resident 46 was dependent to staff (helper does all of the
effort) for oral hygiene, toileting hygiene, upper and lower body dressing, putting on/talking off footwear, and
personal hygiene.
During a review of Resident 46`s Medication Review Report (physician order) dated 12/26/2024, the report
indicated an order for Restorative Nursing Assistant program (RNA-nursing aide program that helps
residents to maintain their function and joint mobility) to provide Passive Range of Motion (PROM-when an
outside force such as a therapist exclusively causes movement of a joint) and Active Assistive Range of
Motion (AAROM-use of muscles surrounding the joint to perform the exercise but requires some help from
the therapist or equipment) to Resident 46`s Bilateral Upper Extremities (BUE-both arms) and Bilateral
Lower Extremities (BLE-both legs) five times a week for 90 days.
During a concurrent interview and record review on 1/30/2025 at 9:37 a.m., with Registered Nurse 2 (RN
2), Resident 46`s physician orders and care plans were reviewed. RN 2 stated Resident 46`s physician
ordered for an RNA program five times a week for 90 days on 12/26/2024. However, licensed staff
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 5 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
did not develop a comprehensive care plan with person-centered interventions for the resident`s RNA
program. RN 2 stated Resident 46 had a stroke and has left sided weakness and a care plan with
person-centered intervention is required to monitor the resident's range of motion (ROM- full movement
potential of a joint) improvement. RN 2 stated the potential outcome of not developing a person-centered
care plan with goals and interventions for a resident who has weakness due to stoke is a lack of care and
the inability to implement the specific services and monitoring that the resident requires.
During a review of the facility's policy and procedure (P&P) titled, Care Planning, last revised on 7/2024, the
P&P indicated that the purpose of this policy is to assure a coordinated and comprehensive written plan is
developed based on the resident assessment instrument and on the individual needs of the resident. It is
the policy of this facility that within 24 hours of admission, a coordinated and comprehensive written plan is
developed based on the resident assessment instrument and on the individual needs of the resident.
Resident care planning includes participation from all involved health care disciplines at resident care
conferences with continual reassessment, and updating at least quarterly, and upon change of condition,
until resident's discharge. The long-term goal is stated in relation to the expected outcome of the resident's
condition and is determined collectively by the health care team as part of the review of the care plan.
Reviews will be recorded by date in number sequence. Objectives/goals are expectations, within the
resident's abilities, which can be reached realistically. Each problem should have an objective/goal that is
simple, specific and measurable within a specified time frame.
2.a. During a review of Resident 57's Patient Information, the Patient Information indicated that the facility
admitted the resident on 1/13/2025.
During a review of Resident 57`s History and Physical (H&P- the most formal and complete assessment of
the patient and the problem) dated 1/22/2025, the H&P indicated that the resident had multiple diagnoses
including chronic renal failure (involves a gradual loss of kidney function) and type 2 diabetes mellitus (a
condition that happens because of a problem in the way the body regulates and uses sugar as a fuel).
During a review of Resident 57's Minimum Data Set (MDS, a standardized assessment and care screening
tool), dated 11/27/2024, the MDS indicated Resident 57`s cognitive (ability to think, understand and
reason) skills for daily decision making was severely impaired and was dependent on staff for activities of
daily living (ADLs - activities related to personal care).
During an interview and record review on 1/29/25 at 8:40 a.m., with Registered Nurse 1 (RN 1) reviewed
Resident 57`s physician`s order dated 1/21/2025 for Zosyn (used to treat infections caused by bacteria)
3.375 milligram (mg) intravenously (refers to giving medicines or fluids through a needle or tube inserted
into a vein) every 8 hours for pneumonia (an infection that inflames the air sacs in one or both lung). RN 1
stated that Resident 57 had pneumonia which was a change in the resident's condition and an antibiotic
(Zosyn) was prescribed on 1/21/2025. RN 1 stated any changes in the resident's condition including
antibiotic treatment, would require the development of a short-term care plan. RN 1 stated a care plan for
antibiotic therapy would include monitoring for any adverse reactions to the antibiotic such as rashes,
nausea and vomiting and swelling of the eyes. RN 1 stated that with a care plan in place, the nurses would
be able to identify if the resident is having an adverse reaction to the antibiotic and will be able to intervene
timely and evaluate if the treatment is effective or not. RN 1 stated that a care plan also serves as
communication tool among nurses to ensure continuity of care. RN 1 stated that Resident 57 could have
had an adverse reaction from the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 6 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
antibiotic (Zosyn) such as nausea and vomiting which could lead to dehydration.
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility`s policy and procedure, titled Care Planning, last reviewed on 7/2024, the
policy indicated that a purpose To assure a coordinated and comprehensive written plan is developed
based on the resident assessment instrument and on the individual needs of the resident .
Residents Affected - Some
During a review of the facility`s policy and procedure, titled Change in Resident Condition, last reviewed on
7/2024, the policy indicated that All signs and symptoms of the condition change will be communicated to
the physician promptly .document resident change of condition and response in Nursing Progress Notes,
on a 24-hour report and update resident care plan as indicated .
2.b. During a review of Resident 55's Patient Information, the Patient Information indicated that the facility
admitted the resident on 8/22/2024.
During a review of Resident 55`s History and Physical (H&P- the most formal and complete assessment of
the patient and the problem) dated 10/28/2024, the H&P indicated that the resident had multiple diagnoses
including dysphagia (difficulty swallowing) and hypertension (a condition in which the force of the blood
against the artery walls is too high).
During a review of Resident 55's Minimum Data Set (MDS, a standardized assessment and care screening
tool), dated 11/29/2024, the MDS indicated Resident 55 is in a persistent vegetative state (comatose). The
MDS indicated that Resident was totally dependent on staff for activities of daily living (ADLs - activities
related to personal care).
During an interview and record review on 1/29/25 at 9:13 a.m., with Registered Nurse 1 (RN1) reviewed
Resident 55`s physician`s order dated 10/27/2024 for Zosyn (used to treat infections caused by bacteria)
3.375 milligram (mg) intravenously (refers to giving medicines or fluids through a needle or tube inserted
into a vein) every 8 hours for urosepsis (a serious infection that occurs when a urinary tract infection [UTI]
spreads to the kidneys). RN 1 stated that Resident 55 had a urosepsis which was a change in the
resident's condition and an antibiotic was prescribed (Zosyn) on 10/27/2024. RN 1 stated any changes in
the resident's condition including antibiotic treatment, would require the development of a short-term care
plan. RN 1 stated a care plan for antibiotic therapy would include monitoring for any adverse reactions to
the antibiotic such as rashes, nausea and vomiting and swelling of the eyes. RN 1 stated that with a care
plan in place, the nurses would be able to identify if the resident is having an adverse reaction to the
antibiotic and will be able to intervene timely and evaluate if the treatment is effective or not. RN1 stated
that a care plan also serves a communication tool among nurses to ensure continuity of care. RN 1 stated
that Resident 55 could have had an adverse reaction from the antibiotic (Zosyn) such as nausea and
vomiting which could lead to dehydration.
During a review of the facility`s policy and procedure, titled Care Planning, last reviewed on 7/2024, the
policy indicated that a purpose To assure a coordinated and comprehensive written plan is developed
based on the resident assessment instrument and on the individual needs of the resident .
During a review of the facility`s policy and procedure, titled Change in Resident Condition, last reviewed on
7/2024, the policy indicated that All signs and symptoms of the condition change will be communicated to
the physician promptly .document resident change of condition and response in Nursing Progress Notes,
on a 24-hour report and update resident care plan as indicated .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 7 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
2. During a review of Resident 38's History and Physical (H&P) dated 6/25/2024, the H&P indicated that the
facility admitted the resident on 5/23/2022, with diagnoses including hemorrhagic stroke (a life-threatening
emergency that happens when a blood vessel in your brain breaks and bleeds), tracheostomy (an opening
surgically created through the neck into the windpipe to allow air to fill the lungs), gastrostomy (a surgical
opening fitted with a device to allow feedings to be administered directly to the stomach common for people
with swallowing problems), and recurrent Urinary Tract Infection (UTI- an infection in the bladder/urinary
tract).
During a review of Resident 38's Minimum Data Set (MDS - a resident assessment tool) dated 11/26/2024,
the MDS indicated that the resident was at persistent vegetative state (a chronic disorder in which an
individual with severe brain damage appears to be awake but shows no evidence of awareness of their
surroundings). The MDS indicated that Resident 38 was dependent to staff (helper does all of the effort) for
oral hygiene, toileting hygiene, showering and bathing, upper and lower body dressing, putting on/talking off
footwear, and personal hygiene. The MDS further indicated that Resident 38 had an indwelling catheter.
During a review of Resident 38's care plan for risk for UTI related to use of indwelling catheter initiated on
12/10/2024, the care plan indicated a goal that the resident will show no sign and symptoms of infection
during every shift through the next review date. The care plan interventions were to change the indwelling
catheter and the bag per facility`s policy, evaluate for pain, encourage fluids, and irrigate (washing out an
organ by flushing it with a fluid) the indwelling catheter as ordered.
During a review of Resident 38's Physician Order Summary dated 1/7/2025, the order summary indicated
that the resident`s indwelling catheter order for neurogenetic bladder (lack bladder control due to a brain,
spinal cord or nerve problem) was discontinued on 1/7/2025 at 3:53 p.m.
During a concurrent interview and record review 1/29/2025 at 10:30 a.m., with MDS Nurse 1 (MDSN 1),
Resident 38`s care plans and physician orders were reviewed. MDSN 1 stated Resident 38 `s indwelling
catheter order was discontinued on 1/7/2025. However, the care plan for indwelling catheter is still active
and was not revise after removal of the indwelling catheter. MDSN 1 stated licensed staff are required to
revise a resident`s care plan immediately after removal of the indwelling catheter. MDSN1 stated the
potential outcome of not revising the resident's care plan is incorrect medical record and the inability to
provide appropriate care and services to the resident.
During an interview on 1/30/2025 at 2:05 p.m., with the Director of Nursing (DON), the DON stated licensed
staff are required to update/revise a resident`s care plan for indwelling catheter immediately after removal
of the catheter. The DON stated the residents` care plans need to reflect the correct condition of the
residents with the current services and interventions that are being implemented. The DON stated the
potential outcome of not updating/revising a resident`s care plan after removal of an indwelling catheter is
the inability to provide appropriate care and services to the resident and incorrect medical records.
During a review of the facility's Policy and Procedure (P&P) titled, Care Planning, last revised on 7/2024,
the P&P indicated that the purpose of this policy is to assure a coordinated and comprehensive written plan
is developed based on the resident assessment instrument and on the individual
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 8 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
needs of the resident. It is the policy of this facility that within 24 hours of admission, a coordinated and
comprehensive written plan is developed based on the resident assessment instrument and on the
individual needs of the resident. Resident care planning includes participation from all involved health care
disciplines at resident care conferences with continual reassessment, and updating at least quarterly, and
upon change of condition, until resident's discharge. Reviews will be recorded by date in number sequence.
Document resolution of the problem. When a problem is resolved the appropriate date will be indicated on
the resident care plan.
Based on interview and record review, the facility failed to:
1. Ensure the Interdisciplinary Team (IDT-a group of experts from various disciplines working together to
treat your ailment, injury, or chronic health condition) invite the resident and /or the resident's representative
to participate in the IDT Care Conferences for three out of five (R6, 48 and 55) sampled residents.
As a result, the resident and their resident representative were unable to participate in developing the care
plan or making decisions about his or her care.
2. Update and revise a resident's care plan (a document outlining a detailed approach to care customized
to an individual resident's need) after the resident`s indwelling catheter (a hollow tube inserted into the
bladder to drain or collect urine) was removed on 1/7/2025, for one of three (Resident 38) sampled
residents reviewed under urinary catheter/ Urinary Tract Infection (UTI- an infection in the bladder/urinary
tract) care area.
This deficient practice had the potential to result in Resident 38 receiving inadequate care.
Findings:
1.a. During a review of Resident 6's Patient Information, the Patient Information indicated that the facility
admitted the resident on 12/29/2020.
During a review of Resident 6`s History and Physical (H&P- the most formal and complete assessment of
the patient and the problem) dated 9/06/2024, the H&P indicated that the resident had multiple diagnoses
including chronic traumatic encephalopathy (a brain disorder likely caused by repeated head injuries) and
seizure disorder (abnormal electrical activity in your brain).
During a review of Resident 6's Minimum Data Set (MDS, a standardized assessment and care screening
tool), dated 1/09/2025, the MDS indicated Resident 6 is in a persistent vegetative state (comatose). The
MDS indicated that Resident 6 was totally dependent on staff for self-care.
During a record review and interview on 1/30/2025 at 8:11 a.m., with Social Worker 1 (SW 1), reviewed the
monthly IDT for Resident 6. SW 1 stated that they conduct monthly and quarterly IDTs. SW 1 stated that
during the IDT meetings the team will discuss the resident's plan of care, any changes in the resident`s
condition and the objective of the IDT is to come up with a resident-centered care plan. SW 1 stated that it
is important to have the resident or the resident's representative to be invited in the IDT meeting to get their
input, such as food and activity preferences to ensure the care plan is resident centered. SW 1 stated that it
has been a long time since she has read the policy on IDT and from what she can remember the policy
states that the resident's family or representative should be involved in the meeting. SW1 stated if the
resident's representative does not attend the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 9 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
IDT meeting, the care plan developed may not be resident-centered or able to address the resident's
needs. SW1 stated the IDT meeting was held on the following dates and no invitation was extended to
Resident 6's representative:
1.01/08/2025
Residents Affected - Some
2.11/06/2024
3. 9/04/2024
4. 8/07/2024
During a review of the facility`s policy and procedure, titled Interdisciplinary Team, last reviewed on 7/2024,
the policy indicated that Each resident will have an Interdisciplinary Team Conference Meeting held monthly
for the Sub-Acute program and weekly for the Transitional Care Program .The Interdisciplinary Team is
composed of the Physician, Clinical Manager, MDS Coordinator, Charge Nurse and/or Licensed Nurse who
provide care for the resident, a representative from Social Services, Activities, Dietary, Physical,
Occupational and Speech Therapies, Respiratory Therapy, Pharmacy, Nursing Assistants, Case
Manager(s), Chaplin. The participation of the resident, the resident`s family or resident`s representative is
encouraged and welcomed whenever possible .
1.b. During a review of Resident 48's Patient Information, the Patient Information indicated that the facility
admitted the resident on 2/16/2024.
During a review of Resident 48`s History and Physical (H&P- the most formal and complete assessment of
the patient and the problem) dated 2/19/2024, the H&P indicated that the resident had multiple diagnoses
including dysphagia (difficulty swallowing) and multiple fractures.
During a review of Resident 48's Minimum Data Set (MDS, a standardized assessment and care screening
tool), dated 11/21/2024, the MDS indicated Resident 48 is in a persistent vegetative state (comatose). The
MDS indicated that Resident 48 was totally dependent on staff for self-care.
During a concurrent interview and record review on 1/30/2025 at 8:11 a.m., with Social Worker 1 (SW1),
reviewed Resident 48's monthly IDT meetings. SW 1 stated that during the IDT meetings the team will
discuss the resident's plan of care, any changes in the resident`s condition and the objective of the IDT is
to come up with a resident-centered care plan. SW 1 stated that it is important to have the resident`s or the
resident's representative to be invited in the IDT meeting to get their input, such as food and activity
preferences to ensure the care plan is resident centered. SW 1 stated that it has been a long time since
she has read the policy on IDT and from what she can remember the policy states that the resident's family
or representative should be involved in the meeting. SW1 stated if the resident's representative does not
attend the IDT meeting, the care plan developed may not be resident-centered or able to address the
resident's needs. SW1 stated the IDT meeting was held on the following dates and no invitation was
extended to Resident 48's representative:
1.01/27/2025
2.10/28/2024
3.08/26/2024
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 10 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of the facility`s policy and procedure, titled Interdisciplinary Team, last reviewed on 7/2024,
the policy indicated that Each resident will have an Interdisciplinary Team Conference Meeting held monthly
for the Sub-Acute program and weekly for the Transitional Care Program .The Interdisciplinary Team is
composed of the Physician, Clinical Manager, MDS Coordinator, Charge Nurse and/or Licensed Nurse who
provide care for the resident, a representative from Social Services, Activities, Dietary, Physical,
Occupational and Speech Therapies, Respiratory Therapy, Pharmacy, Nursing Assistants, Case
Manager(s), Chaplin. The participation of the resident, the resident`s family or resident`s representative is
encouraged and welcomed whenever possible .
1.c. During a review of Resident 55's Patient Information (IP), the Patient Information indicated that the
facility admitted the resident on 8/22/2024.
During a review of Resident 55`s History and Physical (H&P- the most formal and complete assessment of
the patient and the problem) dated 10/28/2024, the H&P indicated that the resident had multiple diagnoses
including dysphagia (difficulty swallowing) and hypertension (a condition in which the force of the blood
against the artery walls is too high).
During a review of Resident 55's Minimum Data Set (MDS, a standardized assessment and care screening
tool), dated 11/29/2024, the MDS indicated Resident 55 is in a persistent vegetative state (comatose). The
MDS indicated that Resident was totally dependent on staff for self-care.
During a concurrent interview and record review on 1/30/2025 at 8:11 a.m., with Social Worker 1 (SW1),
reviewed Resident 55's monthly IDT meetings. SW 1 stated that during the IDT meetings the team will
discuss the resident's plan of care, any changes in the resident`s condition and the objective of the IDT is
to come up with a resident-centered care plan. SW 1 stated that it is important to have the resident`s or the
resident's representative to be invited in the IDT meeting to get their input, such as food and activity
preferences to ensure the care plan is resident centered. SW 1 stated that it has been a long time since
she has read the policy on IDT and from what she can remember the policy states that the resident's family
or representative should be involved in the meeting. SW1 stated if the resident's representative does not
attend the IDT meeting, the care plan developed may not be resident-centered or able to address the
resident's needs. SW1 stated the IDT meeting was held on the following dates and no invitation was
extended to Resident 55's representative:
1.
01/27/2025
2.
10/28/2024
3.
08/26/2024
During a review of the facility`s policy and procedure, titled Interdisciplinary Team, last reviewed on 7/2024,
the policy indicated that Each resident will have an Interdisciplinary Team Conference Meeting held monthly
for the Sub-Acute program and weekly for the Transitional Care Program .The Interdisciplinary Team is
composed of the Physician, Clinical Manager, MDS Coordinator, Charge Nurse
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 11 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
and/or Licensed Nurse who provide care for the resident, a representative from Social Services, Activities,
Dietary, Physical, Occupational and Speech Therapies, Respiratory Therapy, Pharmacy, Nursing
Assistants, Case Manager(s), Chaplin. The participation of the resident, the resident`s family or resident`s
representative is encouraged and welcomed whenever possible .
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 12 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
(X3) DATE SURVEY
COMPLETED
A. Building
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0660
Plan the resident's discharge to meet the resident's goals and needs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review the facility failed to follow the facility's Policy and Procedure (P&P) titled
Discharge Planning, for one of two sampled residents (Resident 60) investigated under closed record
review by failing to:
Residents Affected - Few
1. Develop a care plan (a document outlining a detailed approach to care customized to an individual
resident's need) addressing Resident 60`s discharge plan.
2. Initiate a discharge planning assessment prior to Resident 60`s discharge.
These deficient practices placed Resident 60 at risk for not receiving the necessary care and services
related to the resident's discharge goals and needs.
Findings:
During a review of Resident 60's Patient Information Form (face sheet), the patient information form
indicated that the facility admitted the resident on 11/9/2023, with diagnoses including tracheostomy (an
opening surgically created through the neck into the windpipe to allow air to fill the lungs), gastrostomy (a
surgical opening fitted with a device to allow feedings to be administered directly to the stomach common
for people with swallowing problems), and seizure disorder (a sudden, uncontrolled electrical disturbance in
the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness).
During a review of Resident 60's Minimum Data Set (MDS - a resident assessment tool) dated 11/14/2024,
the MDS indicated that the resident`s cognitive skills (brain's ability to think, read, learn, remember, reason,
express thoughts, and make decisions) for daily decision making was severely impaired (never/rarely made
decisions). The MDS indicated that Resident 60 was dependent to staff (helper does all of the effort) for oral
hygiene, toileting hygiene, upper and lower body dressing, putting on/talking off footwear, and personal
hygiene.
During a review of Resident 60`s Intradisciplinary Team (IDT- a group of healthcare workers from different
health care disciplines to help people receive the care they need) Conference notes dated 10/28/2024, the
IDT notes indicated no entries or documentations for psychosocial and discharge planning sections.
During a review of Resident 60`s assessments, there was no discharge planning assessment conducted for
the resident prior to his discharge on [DATE].
During a review of Resident 60's Order Summary Report (physician order) dated 12/22/2024, the order
indicated to discharge the resident home with his medications on 12/22/2024.
During a review of Resident 60`s Nursing Progress Notes dated 12/22/2024 at 3:57 p.m., the progress
notes indicated that Resident 60 was discharged home with Family Member 1 (FM1) and the discharge
instructions were provided to FM 1.
During a concurrent interview and record review on 1/30/2025 at 8:51 a.m., with Social Worker 1 (SW 1),
Resident 60`s social service notes, assessments, IDT notes, and care plans were reviewed. SW 1
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 13 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0660
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated the last IDT conference held for Resident 60 was on 10/28/2024. However, there is no
documentations regarding Resident 60`s discharge planning. SW1 stated that she (SW 1) was on medical
leave at that time and unable to attend the meeting. SW 1 stated that there was no IDT meeting held
addressing Resident 60`s discharge and discharge planning after 10/28/2024. SW 1 stated social service
department is involved with the residents` discharge and any coordination required prior to their discharge
from the facility. SW 1 stated she was involved with Resident 60`s discharge process. However, she did not
document any notes regarding the resident`s discharge planning and all coordination completed prior to the
resident`s discharge home. SW 1 stated she did not develop a care plan addressing Resident 60`s
discharge plan. SW 1 stated there should be a care plan developed for the resident`s discharge upon
admission and the care plan should be updated as needed. SW 1 stated it the facility policy for social
workers to initiate a discharge planning assessment when the resident has a planned discharge. However,
she (SW 1) did not initiate a discharge planning assessment for Resident 60. SW 1 stated it is important to
comply with the facility`s discharge policy and procedure by documenting all the necessary discharge
information and conducting required assessments prior to the resident`s discharge for a safe and effective
discharge.
During an interview on 1/30/2025 at 2:30 p.m., with the Director of Nursing (DON), the DON stated staff are
required to follow the facility`s discharge planning policy and procedure. The DON stated Resident 60`s
discharge planning was incomplete. The DON stated staff did not develop a care plan addressing Resident
60`s discharge needs. The DON stated there was no IDT conference held by the facility staff prior to the
resident`s discharge home to discuss the resident`s discharge needs. The DON further stated that staff did
not initiate and complete a discharge planning assessment prior to Resident 60`s discharge. The DON
stated the potential outcome of an incomplete discharge planning is the lack of provision of the necessary
discharge care and services to the resident.
During a review of facility`s Policy and Procedure (P&P) titled Discharge Planning, last reviewed 7/2024,
the P&P indicated that The IDT and discharge planner (social worker) are actively involved in planning for
the residents who are about to be discharged . The social worker will document in the resident care plan
section for discharge planning the level of care required for the resident. The level of care shall be
documented within seven days of admit and updated as needed, quarterly and upon change of condition.
The social worker shall initiate the discharge planning assessment when it is known that a resident
anticipates being discharged . This may be on admission or any time a discharge to home, another facility,
lower level of care, nursing facilities indicated. This form should be completed within seven days notice of
the discharge. Once the need for discharge planning has been determined, the social worker is responsible
for coordination with the resident/responsible party and appropriate disciplines/services the team`s
development and completion of the post discharge plan of care summary. Upon discharge the completed
discharge forms will be maintained in the medical record.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 14 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to follow the physician's order by failing to check a resident's
orthostatic hypotension (a condition where blood pressure drops significantly upon standing or sitting up
from a lying position) on 10/23/2024 and 11/27/2024 for one of one (Resident 33) sampled resident.
Residents Affected - Few
This deficient practice had the potential for Resident 33 to experience dizziness, lightheadedness, or even
fainting when standing up, which can lead to falls and injury.
Findings:
During a review of Resident 33's Patient Information, the Patient Information indicated that the facility
admitted the resident on 8/17/2021.
During a review of Resident 33`s History and Physical (H&P- the most formal and complete assessment of
the patient and the problem) dated 1/20/2024, the H&P indicated that the resident had the following
diagnoses, including:
a. Dysphagia (difficulty swallowing)
b. bipolar disorder (a mental health condition where you have extreme mood changes)
c. Schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly).
During a review of Resident 33's Minimum Data Set (MDS, a standardized assessment and care screening
tool), dated 11/25/2024, the MDS indicated that the resident`s cognitive (the mental action or process of
acquiring knowledge and understanding through thought, experience, and the senses) skills for daily
decision making was intact. The MDS indicated that the resident required supervision during shower, upper
body and lower body dressing, putting on/taking off footwear and dependent on staff for toileting hygiene.
During a review of Resident 33`s Fall Risk assessment dated [DATE], the Fall Risk Assessment indicated
that the resident is high risk for fall.
During a review of Resident 33`s Physician`s Order (PO) dated 2/3/2023, the Physician's Order indicated
that the resident will be monitored for side effects of Zoloft every shift and monitor for orthostatic
hypotension on 7:00 a.m. to 7:00 p.m. shift for 14 days then weekly.
During a review of Resident 33`s Physician`s Order dated 1/3/2025, the Physician's Order indicated a
renewed order for Zoloft Oral Tablet 50 milligram (mg) one tablet by mouth in the morning for depression
manifested by verbalization of sad feelings.
During a review of Resident 33`s Medication Administration Records (MAR- used to document medications
taken by each individual) for the month of October 2024 and November 2024, the MAR indicated that a
section/column that indicated 2/2/23 Monitor for orthostatic hypotension from 7a-7p sitting/lying position
weekly on Wednesday. The MAR for the month October 2024 was blank on the week of 10/21/2024
(Monday) to 10/27/2024 (Sunday) and November 2024 week of 11/25/2024 (Monday) to 11/30/2024
(Sunday).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 15 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent interview and record review on 1/29/2025 at 10:34 a.m., with Registered Nurse 1 (RN
1), reviewed Resident 33`s physician`s order for Zoloft, the order to monitor for orthostatic hypotension and
the MAR for October 2024 and November 2024. RN 1 stated monitoring for orthostatic hypotension is done
for residents on certain medications, including Zoloft. RN 1 stated that monitoring for orthostatic
hypotension is important to prevent a fall incident, potentially resulting in injuries if the resident`s blood
pressure drops, or the resident becomes hypotensive (low blood pressure) due to the medication. RN 1
stated that licensed nurses should have checked the resident for orthostatic hypotension and document in
the MAR on 10/23/2024 and 11/27/2024 to ensure Resident 33's blood pressure was not low.
During a review of the facility`s policy and procedure, titled Pharmaceutical Services Policy and Procedure
Manual, last reviewed on 7/2024, the policy indicated that residents who receives antidepressant, hypnotic,
antianxiety, or antipsychotic medications shall be monitored to evaluate the effectiveness of the medication.
Every effort is made to ensure that residents receiving these medications obtain the maximum benefit with
minimum untoward effects . physician, nurse, or other health professional documentation that the resident is
being monitored for adverse consequences of therapy .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 16 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to implement accident risk and hazard
interventions for three of five sampled residents (Residents 30, Resident 34, and Resident 18) by failing to:
1. Ensure padding was applied to Resident 30 and 34`s bed side rails for seizure precaution (the safety
measures taken before an individual experiences a seizure).
2. Repair or replace Resident 18`s broken wheelchair.
These deficient practices had the potential to place Residents 30, 34 and 18 at risk for injuries.
Findings:
1.a During a review of Resident 30's History and Physical (H&P) dated 7/1/2024, the H&P indicated that the
facility admitted the resident on 7/15/2022, with diagnoses including tracheostomy (an opening surgically
created through the neck into the windpipe to allow air to fill the lungs), gastrostomy (a surgical opening
fitted with a device to allow feedings to be administered directly to the stomach common for people with
swallowing problems), and seizure disorder (a sudden, uncontrolled electrical disturbance in the brain
which can cause uncontrolled jerking, blank stares, and loss of consciousness).
During a review of Resident 30's Minimum Data Set (MDS - a resident assessment tool) dated 1/23/2025,
the MDS indicated that the resident`s cognitive skills (brain's ability to think, read, learn, remember, reason,
express thoughts, and make decisions) for daily decision making was severely impaired (never/rarely made
decisions). The MDS indicated that Resident 30 was dependent to staff (helper does all of the effort) for oral
hygiene, toileting hygiene, upper and lower body dressing, Showering/ bathing, and personal hygiene. The
MDS indicated that Resident 30 had a diagnosis of seizure disorder.
During a review of Resident 30's Medication Review Report (physician order), dated 3/7/2023, the
medication review report indicated to apply bilateral (both sides) padding to the resident`s side rails at all
times.
During a review of Resident 30's care plan (a document outlining a detailed approach to care customized to
an individual resident's need) for risk for seizure activity, initiated on 8/24/2023 and last revised on
8/12/2024, the care plan indicated a goal that Resident 30 will not experience any seizure activity. The care
plan interventions were to administer medication as ordered, implement seizure precautions per facility
guidelines, keep bed side rails up while in bed to prevent from falling, and monitor for sign and symptoms of
seizure activity.
During an observation on 1/27/2025 at 11:15 a.m., inside Resident 30`s room, Resident 30 was observed
lying on his bed. Resident 30's bed side rails did not have any padding as a precaution for seizures.
During a concurrent observation and interview on 6/22/2024 at 11:33 a.m., with Licensed Vocational Nurse
2 (LVN 2), observed Resident 30's bed side rails without any padding. LVN 2 stated Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 17 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
30's bed side rails were not padded. LVN 2 stated Resident 30's is supposed to have padded side rails in
place because he has a diagnosis of seizure. LVN 2 stated the padded side rails protect the resident from
injuries in the event of a seizure.
1.b During a review of Resident 34's physician`s History and Physical (H&P) dated 7/1/2024, the H&P
indicated that the facility admitted the resident on 2/3/2022, with diagnoses including tracheostomy,
gastrostomy, and seizure disorder.
During a review of Resident 34's MDS dated [DATE], the MDS indicated that the resident was at persistent
vegetative state (a chronic disorder in which an individual with severe brain damage appears to be awake
but shows no evidence of awareness of their surroundings). The MDS indicated that Resident 34 was
dependent to staff (helper does all of the effort) for oral hygiene, toileting hygiene, upper and lower body
dressing, Showering/ bathing, and personal hygiene. The MDS indicated that Resident 34 had a diagnosis
of seizure disorder.
During a review of Resident 34's Medication Review Report (physician order), dated 3/7/2023, the
medication review report indicated to apply bilateral padding to the resident`s side rails at all times.
During a review of Resident 34's care plan for risk for seizure activity, initiated on 7/14/2023, and last
revised on 8/9/2024, the care plan indicated a goal that Resident 34 will not experience seizure activity. The
care plan interventions were to administer medication as ordered, implement seizure precautions per
facility guidelines, keep bed side rails up at all times, monitor the resident for complications such as
resident getting hurt by side rails if seizure occurs, and monitor for sign and symptoms of seizure activity.
During a concurrent observation and interview on 1/27/2024 at 11:38 a.m., with LVN 2, Resident 34's bed
rails were observed. LVN 2 stated Resident 34's bed side rails must be padded as ordered by the physician
to prevent the resident from injuries if the resident has a seizure.
During an interview on 1/30/2025 at 2:22 p.m., with the Director of Nursing (DON), the DON stated staff are
required to follow physician orders for seizure precautions. The DON stated Residents 30 and 34 had
orders for padded sided rails and these orders were not implemented by the staff. The DON stated the
potential outcome is injuries during seizure activity.
2. During a review of Resident 18's Patient Information Form (face sheet), the information form indicated
that the facility admitted the resident on 11/4/2016, with diagnoses including hemiplegia (total paralysis of
the arm, leg, and trunk on the same side of the body) and dysphagia (difficulty swallowing).
During a review of Resident 18's MDS dated [DATE], the MDS indicated that the resident`s cognitive skills
(brain's ability to think, read, learn, remember, reason, express thoughts, and make decisions) for daily
decision making was intact (decisions consistent/reasonable). The MDS indicated that Resident 18 required
partial/moderate assistance (helper does less than half the effort) for toileting hygiene, chair/bed-to-chair
transfer (the ability to transfer to and from a bed to a chair or wheelchair), and sit to stand ( the ability to
come to a standing position from sitting in a chair, wheelchair, or on the side of the bed). The MDS
indicated that Resident 18 had limitation in Range of Motion (ROM- full movement potential of a joint) on
one side of his body.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 18 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 18's care plan for risk for injury from falls related to right sided weakness,
initiated on 6/26/2023, and last revised on 12/27/2024, the care plan indicated a goal that Resident 18 will
free of falls during every shift. The care plan interventions were to ensure the bed is kept in the lowest
position, evaluate the resident`s environment to identify factors known to increase risk of falls and educate
on the importance of maintaining a safe environment, free of potential fall hazards.
Residents Affected - Some
During a resident council meeting conducted on 1/28/2025 at 10:36 p.m., Resident 18, present at the
meeting, voiced a concern regarding his broken wheelchair hand break.
During a concurrent observation and interview on 1/28/2025 at 3:02 p.m., inside Resident 18`s room,
Resident 18 was observed lying on his bed and his wheelchair was placed to the left of the bed. Resident
18`s wheelchair had an arm and footrest on the right side but did not have either on the left side. A green
rubber band was observed connecting the right-hand break to the right arms rest. Resident 18 stated that
his wheelchair hand break has been broken for two (2) weeks. Resident 18 stated that he has placed the
green rubber band on his wheelchair to hold the hand break in place. Resident 18 stated that it is difficult
for him to use the hand break because it is broken. Resident 18 stated he has voiced his concern regarding
the broken hand break to nursing staff. Resident 18 stated that his wheelchair was previously sent to the
engineering department for repair. However, even after the repair, the wheelchair hand break fails to
function properly.
During a concurrent observation and interview on 1/28/2025 at 3:10 p.m., with Registered Nurse 1 (RN1),
Resident 18 `s wheelchair was observed. RN 1 stated she (RN) has seen the green rubber band on the
resident`s wheelchair and she is aware that the right-hand break is broken. RN 1 attempted to reposition
Resident 18`s wheelchair right footrest and it fell down. RN 1 stated the footrest is broken as well. RN 1
stated that about two months ago Resident 18 reported to her regarding the broken hand break on his
wheelchair. RN 1 stated that she sent the resident`s wheelchair to engineering for repair. RN 1 stated she
did not follow up to see whether or not the hand break on Resident 18`s wheelchair was functioning
properly. RN 1 stated that staff is required to monitor a resident`s wheelchair to ensure that it is properly
functioning at all times. RN 1 stated that the potential outcome of a resident using a wheelchair without a
properly functioning hand break and footrest is a fall, potentially resulting in injuries to the resident.
During an interview on 1/30/2025 at 2:35 p.m., with the DON, the DON stated staff are required to monitor
a resident`s mobility devices such as cane, and wheelchair to ensure the devices are functioning properly
and safe to use. The DON stated Resident 18`s wheelchair hand break and footrest were broken, and staff
did not conduct any interventions to repair or replace it immediately. The DON stated Resident 18 was
given a new wheelchair on 1/28/2025 after the concern was [NAME] up by the surveyor. The DON stated
that the potential outcome of a resident using a wheelchair without a properly functioning hand break and
footrest is a fall and possible injuries to the resident.
During a review of the facility's Policy and Procedure (P&P) titled, Seizure Precautions, revised 8/2024, the
P&P indicated that it is the policy of the facility t provide preventative measures prior to and during seizure
activity to prevent resident injury to the extent possible. Identify residents with potentials for seizure activity
on the resident`s care plan. Provide safe environment. Pad side rails as indicated.
During a review of the facility's Policy and Procedure (P&P) titled, Safety Precautions-Nursing Services,
revised 12/2009, the P&P indicated that the following safety precautions have been
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 19 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
established for all personnel to follow when providing nursing care/services. Reports unsafe acts or
conditions to your supervisor as soon as possible and report all broken or defective equipment to your
supervisor.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 20 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to:
Residents Affected - Some
1. Check the gastrostomy tube (G-tube, a tube inserted through the abdomen] to deliver nutrition and
medications directly to the stomach]) residual volume (the amount of fluid in the stomach after a feeding)
before administering a medication to one of five residents (Resident 7) observed during medication
administration
This deficient practice had the potential to place Resident 7 at increased risk for aspiration pneumonia (a
type of lung infection that occurs when food, saliva, or other substances are inhaled into the lungs, which
occurs when medication is accidentally delivered into the lungs instead of the stomach because an
improperly placed tube could be in the esophagus or trachea, allowing medication to enter the airway).
2. Ensure the G-tube (G-tube - a flexible tube surgically inserted through the abdomen into the stomach for
feeding, fluid, and medication administration) feeding bottle was labeled with the date and time the feeding
was started for one of 41 residents (Resident 48) prescribed with G-tube feeding.
This deficient practice placed Resident 48 at risk for infection from spoiled G-tube feeding formula since it
was unknown when the G-tube feeding bottle was changed or started.
3. Failed to label the feeding syringe (a medication device that helps deliver nutrients, medications, or fluid
directly into a patient's digestive system through a feeding tube) with the resident's name and the date it
was last changed for one of four of four sampled residents (Residents 52) reviewed under tube feeding
(feeding delivered through a medical device bypassing oral intake)
This deficient practice had the potential to increase the risk of healthcare acquired infection to Resident 52.
4. Implement their enteral tube feeding (a method of supplying nutrition directly into the stomach) policy by
failing to ensure that one of three sampled resident's (Resident 19) gastrostomy tube (GT-a surgical
opening fitted with a device to allow feedings to be administered directly to the stomach common for people
with swallowing problems) feeding formula was labeled with the time, date, and initials of the licensed nurse
who initiated the feeding formula.
This deficient practice had the potential to result in the feeding formula exceeding its hang-time (the amount
of time a prepared tube feeding formula can safely remain at room temperature before it needs to be
discarded) and may have the potential to cause adverse reactions (an undesired effect of a treatment) such
as upset stomach and/or diarrhea (loose stool).
Findings:
1. During a review of Resident 7's Patient Information, the Patient Information indicated the facility originally
admitted the resident on 1/21/2024 and readmitted on [DATE], with diagnoses including chronic respiratory
failure (a condition in which the lungs are unable to adequately exchange oxygen and carbon dioxide over a
prolonged period) and persistent vegetative state (a chronic state of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 21 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
brain dysfunction in which a person shows no signs of awareness).
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 7`s Minimum Data Set (MDS - a standardized assessment and care screening
tool), dated 12/13/2024, the MDS indicated Resident 7's is in a persistent vegetative state (comatose). The
MDS indicated that Resident 7 was totally dependent on staff for self-care.
Residents Affected - Some
During a review of Resident 7`s Physician`s order dated 2/27/2024, it indicated an order for Tramadol HCL
Tablet 50 milligram (mg), give 1 tablet via G-Tube every 6 hours as needed for moderate to severe pain.
During a medication observation and concurrent interview on 1/28/25 at 4:18 p.m., observed Licensed
Vocational Nurse 1 (LVN1) prepared Tramadol 50 mg for Resident 7. Observed LVN 1 enter the resident`s
room, greeted the resident, introduced himself, checked the resident`s ankle band and explained to the
resident that he (LVN 1) administer Tramadol 50 mg. LVN 1 washed his hands after he placed the resident
in semi-Fowler_position. LVN 1 flushed Resident 7's G-tube with water and gave the medication through the
medication syringe attach to the G-Tube port. After giving the resident the medication, LVN 1, stated that he
should have verified the G-tube placement by aspirating for gastric contents and withheld the medication if
the gastric residual (the volume of fluid remaining in the stomach after a meal or during enteral feeding)
exceeded 100 milliliters (ml.-unit of measurement). LVN1 stated that it is important to check for gastric
residual to confirm the G-Tube's placement and prevent aspiration pneumonia.
During a review of the facility`s policy and procedure titled Medication Administration, last reviewed on
11/2022, the policy indicated in the procedure that for tube administration, check for proper placement of
tube by aspirating gastric contents; flush the tube with approximately 30 ml of water; draw the liquefied
medications into the feeding syringe or pour into connected feeding syringe by gravity; and allow
medications to flow by gravity through the enteral tube .
2. During a review of Resident 48's Patient Information, the Patient Information indicated that the facility
admitted the resident on 2/16/2024.
During a review of Resident 48`s History and Physical (H&P- the most formal and complete assessment of
the patient and the problem) dated 2/19/2024, the H&P indicated that the resident had multiple diagnoses
including dysphagia (difficulty swallowing) and multiple fracture.
During a review of Resident 48's Minimum Data Set (MDS, a standardized assessment and care screening
tool), dated 11/21/2024, the MDS indicated Resident 48 is in a persistent vegetative state (comatose). The
MDS indicated that Resident 48 was totally dependent on staff for self-care.
During a review of Resident 48`s Physician`s Order (PO) dated 8/26/2024, the PO indicated an order for
G-Tube feeding of Glucerna 1.2 at 75 milliliter (ml) per hour via enteral pump (enteral pumps are used when
a tube feeding needs to be administered slowly over an extended period of time).
During a concurrent observation and interview on 01/27/25 11:34 a.m., with Licensed Vocational Nurse 2
(LVN2), observed Resident 48`s G-Tube feeding formula bottle without date and time it was started. LVN 2
stated the formula should have a label indicating the rate of infusion, room number, and the date and time
the feeding formula was hung and started. LVN 2 stated that it is important to label the formula with the date
and time because the formula should only be used for 24 hours. LVN 2 stated that if the feeding formula has
been hung for more than 24 hours, there is a risk that the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 22 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
resident may receive spoiled formula, potentially causing stomach illnesses to Resident 48.
Level of Harm - Minimal harm
or potential for actual harm
During an interview with Registered Nurse 1(RN 1) on 01/28/25 11:11 a.m., RN 1 stated that if the feeding
formula is not labeled with the time it was hung, they will not be able to determine if the feeding formula has
been in use for more than 24 hours. RN 1 stated the feeding formula must be discarded after 24 hours for
infection control and to prevent foodborne illnesses
Residents Affected - Some
During a review of the facility`s policy and procedure, titled Enteral Feeding via G-Tube, last reviewed on
11/2024, the policy indicated to Fill and connect bag and tubing. DO NOT fill with more formula than will be
administered in four hours. If using closed system, formula may hang for 24 hours. Label bag with date and
time hung.
4. During a review of Resident 19's History and Physical (H&P) dated 7/1/2024, the H&P indicated that the
facility admitted the resident on 2/18/2022, with diagnoses including tracheostomy (an opening surgically
created through the neck into the windpipe to allow air to fill the lungs), gastrostomy (a surgical opening
fitted with a device to allow feedings to be administered directly to the stomach common for people with
swallowing problems), and seizure disorder (a sudden, uncontrolled electrical disturbance in the brain
which can cause uncontrolled jerking, blank stares, and loss of consciousness).
During a review of Resident 19's Minimum Data Set (MDS - a resident assessment tool) dated 11/22/2024,
the MDS indicated that the resident was at persistent vegetative state (a chronic disorder in which an
individual with severe brain damage appears to be awake but shows no evidence of awareness of their
surroundings). The MDS indicated that Resident 19 was dependent on staff (helper does all of the effort) for
oral hygiene, toileting hygiene, showering and bathing, upper and lower body dressing, and personal
hygiene. The MDS further indicated that Resident 19 was receiving nutrition via gastrostomy tube.
During a review of Resident 19`s Medication Review Report (physician order) dated 11/25/2024, the
medication review report indicated an order for Glucerna 1.2 (type of enteral feeding) at 50 ml (milliliter- unit
of measurement)/hr. (hour) for eighteen hours via enteral pump.
During a concurrent observation and interview on 1/27/2025 at 9:36 a.m., with Licensed Vocational Nurse 5
(LVN 5), inside Resident 19's room, LVN 5 stated that Resident 19`s GT formula and water bags did not
have a label with the date and time the feeding was started nor the initials of the nurse who started the
feeding. LVN 5 stated when licensed nurses start a new feeding bag, they are required to label the feeding
bag with the date and time the feeding was started and mark their initials on the label. LVN 5 stated this is
to ensure that the formula is safe for the resident.
During an interview on 1/30/2025 at 2:24 p.m., with the Director of Nursing (DON), the DON stated that all
feeding bags and bottles should be labeled with the resident's name, type of feeding, rate, date and time
and initial of the licensed nurse who hung the feeding. The DON stated the date and time are important to
be labeled because feeding bags and tubing must be changed and discarded every 24 hours per facility`s
policy. The DON stated the potential outcome of not properly labeling a tube feeding bag is the inability to
know the date and time the feeding was started.
During a review of the facility`s Policy and Procedure (P&P) titled Enteral Feeding Via G-Tube) last
reviewed 11/2024, the P&P indicated that enteral feeding will be administered by a continuous method via
pump as ordered by the physician, and per facility`s standard. Change feeding bag and tubing
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 23 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
every 24 hours.
Level of Harm - Minimal harm
or potential for actual harm
3. During a review of Resident 52's Inpatient Registration Form, the Inpatient Registration Form indicated
that the facility admitted Resident 52 on 10/9/2024 and readmitted the resident on 10/15/2024.
Residents Affected - Some
During a review of Resident 52's History and Physical (H&P), dated 10/16/2024, the H&P indicated the
resident was admitted with diagnoses including hypertension (a condition in which blood pressure is higher
than normal), chronic respiratory failure status post tracheostomy (a procedure to help air and oxygen
reach the lungs by creating an opening into the trachea [windpipe] from outside the neck), and dysphagia
(difficulty swallowing). The H&P indicated that Resident 52 did not have a capacity to make decisions.
During a review of Resident 52's Minimum Data Set (MDS - a federally mandated resident assessment
tool), dated 4/26/2024, the MDS indicated that the resident had severely impaired cognition (severely
damaged mental abilities, including remembering things, making decisions, concentrating, or learning). The
MDS further indicated that Resident 52 was totally dependent on staff with all activities of daily living (ADLs
- basic tasks that must be accomplished every day for an individual to thrive).
During the review of Resident 52's Order Summary Report, the Order Summary Report indicated an order
dated 10/15/2024 for Jevity 1.2 ( feeding formula) at 50 cc/hours (rate of infusion of feeding formula) for 22
hours to provide 1320 cc/day (number of calories for 24 hours) via G-Tube.
During the review of Resident 52's care plan (a document that outlines the actions and interventions
needed to address a resident's health and care needs) regarding gastrostomy status revised on 1/28/2025
the care plan indicated that goal of care plan was to minimize risk of infection at G-Tube site.
During an observation on 1/27/2025 at 12:15 p.m. in Resident 52's room, observed a feeding syringe in an
open package and did not have a label indicating the resident's name and the date it was last changed.
During an interview on 1/27/2025 at 12:16 p.m., Registered Nurse 3 (RN 3) confirmed that Resident's 52
feeding syringe was not labeled with a name and the date it was changed. RN 3 stated the feeding syringe
should be labeled with the resident's name and the date it was last changed to prevent cross contamination
and decrease risk of healthcare acquired infection to Resident 52.
During an interview on 1/28/2025 at 4:13 p.m. with the (DSD), the DSD stated that the feeding syringe
should be labeled with the resident's name and the date it was last changed to prevent microbial growths
and cross contamination. The DSD stated that this deficient practice had the potential for increased risk of
infection to Resident 52.
During an interview on 1/30/2025 at 7:43 a.m. with the Infection Preventionist (IP), the IP stated that the
feeding syringe has to be changed every 24 hours and labeled with the date it was changed and the
resident's name to prevent microbial growths and cross contamination. The IP stated that this deficient
practice has the potential for increased risk of healthcare acquired infection to Resident 52.
During a review of the facility policy named Enteral Feeding via G-tube or G-Tube (continuous)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 24 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
pump, last reviewed on 11/2024, the policy stated: Enteral feeding will be administered by a continues
method via pump as ordered by the physician, and per facility standards .Change feeding bag and tubing
every 24 hours.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 25 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure residents' pain was assessed before and after
administration of pain medication for two of two sampled residents (Resident 6 and Resident 42).
Residents Affected - Few
This deficient practice resulted in Resident 6 and Resident 42's pain not being assessed and placed the
residents at risk for having unmanaged pain that may diminish the residents' quality of life.
Cross reference F755
Findings:
a. During a review of Resident 6's Patient Information Form (a page with information indicated for a resident
such as facility admission date and pertinent diagnoses), the document indicated the resident was admitted
to the facility on [DATE] with diagnoses that included respiratory failure (condition when the lungs cannot
get enough oxygen into the blood).
During a review of Resident 6' s Minimum Data Set (MDS, a federally mandated resident assessment tool),
dated 1/09/2025, the MDS indicated Resident 6 was severely impaired in cognition (the process of
acquiring knowledge and understanding through thought, experience, and the senses) with skills required
for daily decision making. The MDS indicated Resident 6 was dependent on staff for oral hygiene, toileting,
dressing, and personal hygiene.
During a review of Resident 6's Physician's Orders, the documents indicated the following orders:
Hydrocodone acetaminophen tablet (brand name is Norco, a narcotic pain medication) 10-325 milligrams
(mg, a unit of measure), give one tablet by gastrostomy tube (G-Tube, a plastic tube inserted into the
stomach to give medications for those with difficulty swallowing) every four hours as needed (PRN, or pro
re nata, Latin for as needed) for severe pain 7-10, (numeric pain scale in which a resident's pain is
indicated with zero being no pain and 10 for the worst pain imaginable), dated 7/24/2024.
During a review of Resident 6's CDR, the document indicated the medication Norco was removed from the
blister pack (or called bubble pack, a card that packages doses of medication within small, clear, plastic
bubbles [or blisters] that is punched out to administer to a resident) on the following dates:
1/28/2025 at 4:20 a.m.
1/26/2025 at 6 a.m.
1/24/2025 at 6 a.m.
1/23/2025 at 11 p.m.
During a review of Resident 6's MAR for the month of 1/2025, the MAR did not indicate Resident 6
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 26 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
was given Norco on the above dates. The MAR did not indicate any documentation that Resident 6's pain
was assessed for these dates.
b. During a review of Resident 42's Patient Information Form, the document indicated the resident was
admitted to the facility on [DATE] with diagnoses that included acute respiratory failure with hypoxia (a
serious condition that occurs when the lungs are unable to exchange oxygen and carbon dioxide [a
by-product of respiration] efficiently with the blood).
During a review of Resident 42's MDS, dated [DATE], the MDS indicated Resident 42 was cognitively intact
with skills required for daily decision making. The MDS indicated Resident 42 required setup or clean-up
assistance (helper sets up or cleans up) with eating and oral hygiene. The MDS indicated Resident 42 had
a diagnosis of pain.
During a review of Resident 42's Physician's Orders, the documents indicated the following orders:
-Norco 5-325 mg, give one tablet by mouth every eight hours as needed for severe pain 7-10, dated
5/19/2023.
During a review of Resident 42's CDR, the CDR indicated the medication Norco was removed from the
blister pack on 1/24/2025 at 9 p.m. The MAR did not indicate any documentation that Resident 6's pain was
assessed for these dates.
During a review of Resident 42's MAR for the month of 1/2025, the MAR did not indicate Resident 42 was
given Norco on 1/24/2025 at 9 p.m. The MAR did not indicate any documentation that Resident 6's pain
was assessed for these dates.
During a medication cart observation and concurrent record review with Registered Nurse 1 (RN 1) on
1/28/2025 at 9:08 a.m., observed the contents of Subacute 2 Medication cart 3. Reviewed Resident 6's
CDR for Norco which indicated Norco was signed out to be given to Resident 6 on 1/28/2025 at 4:20 a.m.,
1/26/2025 at 6 a.m., 1/24/2025 at 6 a.m., and 1/23/2025 at 11 p.m. However, there was no corresponding
entry in Resident 6's 1/2025 MAR. RN 1 stated the process is that when a controlled drug is removed from
the bubble pack, the licensed nurse is to sign the controlled drug record, give the medication to the
resident, and then sign the MAR. RN 1 stated the licensed nurse should have signed the MAR after giving
the medication. RN 1 stated this process is important so that a resident's physician knows how much
medication is being given and will indicate whether a resident's pain relief is achieved. Also in Subacute 2
Medication Cart 3, reviewed Resident 42's CDR for Norco which indicated Norco was signed out to be
given to Resident 42 on 1/24/2025 at 9 p.m. However, there was no corresponding entry in Resident 42's
1/2025 MAR.
During an interview with the Director of Staff Development (DSD) on 1/29/2025 2:45 p.m., they stated the
licensed nurse who signed the CDR but not the MAR for Resident 6 and Resident 42 worked the 7 p.m. to 7
a.m. shift. Asked for name and contact information for the licensed nurse but did not receive during the
recertification survey.
During an interview with the DSD on 1/30/2025 at 12:20 p.m., they stated the process is that when a
controlled drug is removed from the bubble pack, the licensed nurse is to sign the controlled drug record,
give the medication to the resident, and then sign the MAR. The DSD stated this was important to know if
the pain medication was effective, and if not affective to notify the doctor to receive an order to modify the
dosage.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 27 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview and concurrent record review with the Director of Nurses (DON) on 1/30/2025 at 2:14
p.m., they stated the process is that when a controlled drug is removed from the bubble pack, the licensed
nurse is to sign the controlled drug record, give the medication to the resident, and then sign the MAR. The
DON stated they thought the pain medications removed for Resident 6 and Resident 42 and were
documented on the CDRs were given to them. The DON stated they did not think there was an issue of
drug diversion. The DON stated it is important to sign the MAR because for pain medication there is a pain
level documented and if not signed in the MAR, then no assessment or reassessment of the effectiveness
of the pain medication. The DON stated this had the potential to result in a resident's pain will not be
relieved. The DON stated if there was no documentation on the MAR, then the pain was not assessed for
those times.
During a review of the facility's policy and procedure titled, Controlled Drug Management on Patient Care
Units, last reviewed 7/2024, the policy and procedure indicated when a medication is removed from stock,
the narcotic drug record sheet is completed to indicated date, time, patient's name, room number, the
quantity removed and the signature of a nurse administering the medication.
During a review of the facility's policy and procedure titled, Controlled Medications, last reviewed 7/2024,
the policy and procedure indicated the following:
When a controlled medication is administered, the licensed nurse administering the medication shall
immediately enter the following information on the accountability record:
1)
Date and time of administration
2)
Amount administered
3)
Signature of the nurse administering the dose, completed after the medication is actually administered
Note: Entering information on the accountability record does not replace recording medication
administration on the MAR.
During a review of the facility's policy and procedure titled, Medication Administration, reviewed 7/2024, the
policy and procedure indicated the following:
The individual who administers the medication dose shall record the administration of the resident's MAR
directly after the medication is given.
When PRN medications are administered, the following documentation shall be provided:
1)
Date and time of administration, dose, route of administration (if other than oral).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 28 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
2)
Level of Harm - Minimal harm
or potential for actual harm
Complaints or symptoms for which the medication was given.
3)
Residents Affected - Few
Results achieved from giving the dose and the time results were noted.
4)
Signature of initials of person recording administration and signature or initials of person recording effects,
if different from the person administering the medication.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 29 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0711
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders,
at each required visit.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure the physician sign and date all orders in the physical
or electronic record, during visits of three out of 23 sampled residents (Resident 4, Resident 13, and
Resident 51).
This deficient practice had the potential to cause a delay in a resident's plan of care.
Findings:
a. During a review of Resident 4's Patient Information Form (a page with information indicated for a resident
such as facility admission date and pertinent diagnoses), the document indicated the resident was admitted
to the facility on [DATE] with diagnoses that included respiratory failure (condition when the lungs cannot
get enough oxygen into the blood).
During a review of Resident 4' s Minimum Data Set (MDS, a federally mandated resident assessment tool),
dated 12/18/2024, the MDS indicated Resident 4 was severely impaired in cognition (the process of
acquiring knowledge and understanding through thought, experience, and the senses) with skills required
for daily decision making. The MDS indicated Resident 6 was dependent on staff for oral hygiene, toileting,
dressing, and personal hygiene. The MDS indicated Resident 4 had a diagnosis for seizure (a sudden,
uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss
of consciousness).
During a review of Resident 4's paper Physician's Orders, the documents indicated the following telephone
orders that were not signed by a physician, nor was there a date or time indicated:
Physical therapy/Occupational evaluation (evaluating use of arms and legs).
Recommend Restorative Nursing Assistant Program (RNA, a nurse who helps in moving a resident's arms
and legs to maintain a resident's functioning) for bilateral (both) upper extremity (arms) maintenance.
RNA to perform Passive Range of Motion Exercises (PROM, when a nurse moves a resident's arms and
legs for those who cannot move them) exercises to bilateral upper extremities and bilateral lower
extremities as tolerated five times a week for 90 days.
RNA/Nursing to apply right elbow splint (a device that holds the elbow in place) per protocol.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 30 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0711
RNA/Nursing to apply bilateral ankle foot orthosis (a brace worn to provide support) AFO's per protocol.
Level of Harm - Minimal harm
or potential for actual harm
b. During a review of Resident 13's Patient Information Form, the document indicated Resident 13 was
admitted to the facility on [DATE]. No diagnoses were indicated on the Face Sheet.
Residents Affected - Some
During a review of Resident 13's MDS, dated [DATE], the MDS indicated Resident 13 was cognitively intact
with skills required for daily decision making. The MDS indicated Resident 13 was independent (resident
completes the activity by themselves with no assistance from a helper) with eating and oral hygiene. The
MDS indicated Resident 13 had a diagnoses of diabetes mellitus (DM, a disorder characterized by difficulty
in blood sugar control and poor wound healing), and anemia (a condition where the body does not have
enough healthy red blood cells)
During a review of Resident 13's paper Physician's Orders, the documents indicated the following orders
without a date or time on them:
Zepbound (a medication to help one to lose weight) 7.5 milligrams (mg- metric unit of measurement, used
for medication dosage and/or amount) once a week for four weeks, followed by Zepbound 10 mg once a
week for four weeks followed by Zepbound 12 mg once a week for four weeks followed by Zepbound 15 mg
once a week as maintenance dosage (medication required to maintain a desired steady-state drug
concentration in the body).
Laboratory values hemoglobin A1C (Hgb A1C, a blood test that measures the average blood sugar
[glucose] level over the past 2-3 months)
Loratadine (medication to treat allergy to pollen or dust) 10 mg daily.
Discontinue Flonase (treats allergy symptoms).
Debrox (medication for ear wax removal) 4 drops twice a day for four days, manual ear flushing.
Laboratory values: uric acid, CBC, BMP
Venous ultrasound to rule out deep vein thrombosis (DVT, a blood clot that forms in the deep veins such as
the legs that can travel to the lungs and stop breathing) ankle brachial index (ABI,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 31 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0711
ultrasound device to measure blood pressure in the ankle to see if there is any blood vessel blockage)
bilateral lower extremities (both legs).
Level of Harm - Minimal harm
or potential for actual harm
-
Residents Affected - Some
X-ray left lower leg.
c. During a review of Resident 51's Face Sheet, the face sheet indicated Resident 51 was admitted to the
facility on [DATE] with a diagnosis of acute respiratory failure (condition when the lungs cannot get enough
oxygen into the blood).
During a review of Resident 51's MDS, dated [DATE], the MDS indicated Resident 51 was severely
impaired in cognition with skills required for daily decision making. The MDS indicated Resident 51 was
dependent on staff with oral hygiene, dressing, toileting, and personal hygiene.
During a review of Resident 51's paper Physician's Orders, the document indicated an order to draw labs
for iron (a mineral that the body needs to produce hemoglobin [a protein in red blood cells that carries
oxygen]) and ferritin (a protein in the blood that stores iron) without a date or time on them.
During a concurrent interview and record review with the Director of Staff Development (DSD) on 1/30/2025
at 12:20 p.m., reviewed Physician's Orders for Resident 4, Resident 13, and Resident 51. The DSD
confirmed that none of the orders were dated or timed. The DSD confirmed that Resident 4's Physician
Orders were not signed by the resident's physician. The DSD stated the process is for a resident's
physician signs, dates, and times the physical order record or if the order is a telephone order, the nurse
dates and times the order and the doctor comes to the nurse's station to sign the physical telephone order.
The DSD stated after that, the licensed nurse enters the order into the electronic health record in the
computer. The DSD stated this is important to ensure that a resident's orders are current, medications have
the correct dosages and helping in tracking orders to see if they are completed. Reviewed Resident 4's
Physician's Orders for RNA and the electronic order for RNA. The DSD confirmed, according to the RNA
electronic order, the RNA orders were carried out 8/01/2024. Reviewed Resident 51's Laboratory Values for
iron and ferritin, dated 12/18/2024. The DSD stated 12/18/2024 was the date the physical order for
Resident 51 was written for the order of iron and ferritin.
During an interview with the Director of Nurses (DON), on 1/30/2025 at 2:14 p.m., he stated a resident's
physical orders need to be dated and timed by the resident's physician. The DON stated this is important,
so the licensed nurses know when the order was written. The DON stated if the order is not entered directly
into the electronic health record system the day the order was taken, there could be a delay in care for a
resident.
During a review of the facility's policy and procedure titled, Prescriber Medication Orders, last reviewed
7/2024, the policy and procedure indicated the following:
Medications shall be administered only upon the clear, complete, and signed order of a licensed physician
lawfully authorized to prescribe medications. Telephone orders are received only by licensed nurses or
pharmacists and countersigned by the prescriber within the time prescribed by facility policy but in any even
no later than 5 (five) days following generation of the telephone order. Each medication order shall be
written in the resident's medical record with the date, time, and signature
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 32 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0711
of the person writing or receiving the order.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 33 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0745
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement its policy and procedure titled, Patient Care
Services-Assessment, for one of two sampled residents (Resident 46) by failing to conduct a social service
assessment within 48 hours of the resident`s admission to the facility.
Residents Affected - Some
This deficient practice placed the residents at risk of not receiving sufficient and appropriate social services
to meet the resident's needs.
Findings:
During a review of Resident 46's History and Physical (H&P) dated 9/19/2024, the H&P indicated that the
facility admitted the resident on 9/19/2024, with diagnoses including stroke (a loss of blood flow to part of
the brain, which damages brain tissue), tracheostomy (an opening surgically created through the neck into
the windpipe to allow air to fill the lungs), gastrostomy (a surgical opening fitted with a device to allow
feedings to be administered directly to the stomach common for people with swallowing problems), and
seizure disorder (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled
jerking, blank stares, and loss of consciousness).
During a review of Resident 46's Minimum Data Set (MDS - a resident assessment tool) dated 12/20/2024,
the MDS indicated that the resident`s cognitive skills (brain's ability to think, read, learn, remember, reason,
express thoughts, and make decisions) for daily decision making was intact (decisions
consistent/reasonable). The MDS indicated that Resident 46 was dependent on staff (helper does all of the
effort) for oral hygiene, toileting hygiene, upper and lower body dressing, putting on/talking off footwear, and
personal hygiene.
During an interview on 1/29/2025 at 1:00 p.m., inside Resident 46`s room, Resident 46 stated that she was
admitted to the facility on [DATE]. However, she (Resident 46) has not seen a social worker in the facility
since her admission. Resident 46 stated that she did not have any social services needs to be addressed
but she (Resident 46) is aware that the social worker is required to visit her (Resident 46) upon her
admission to the facility.
During a concurrent interview and record review on 1/29/2025 at 1:35 p.m., with Social Worker 1 (SW 1),
Resident 46`s assessments were reviewed. SW 1 stated that Resident 46 was admitted to the facility on
[DATE]. However, she (SW 1) did not conduct any social service assessments for the resident since her
admission. SW 1 stated the social workers are required to meet with the residents or their families within 24
hours of their admission and gather information necessary to conduct an initial assessment within 48 hours
of the resident`s admission. SW1 stated that this assessment includes psychosocial history, physical,
cultural and spiritual factors having impact on the resident`s adjustment and wellbeing in the facility, and the
determination of anticipated discharge planning. SW 1 stated that the reason she did not conduct a social
service assessment for Resident 46 was because she was backed up with assignments for other residents.
SW1 stated that the potential outcome of not timely assessing a resident is the delay in addressing their
psychosocial issues and assisting the residents with their adjustment period in the facility.
During an interview on 1/30/2025 at 2:15 p.m., with the Director of Nursing (DON), the DON stated the
social worker should visit the residents within 24 hours of their admission into the facility and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 34 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0745
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
shall conduct a social service assessment within 48 hours of the admission. The DON stated SW 1 did not
conduct any social service assessments for Resident 46 and the potential outcome is inability to address
psychosocial concerns, prevent psychosocial issues, provide safe discharge, and assist residents with their
adjustment period in the facility.
During review of the facility's Policy and Procedure (P&P) titled, Patient Care Services-Assessments, last
reviewed on 7/2024, the P&P indicated that a social service assessment will be conducted within 24 hours
of the resident`s admission with written assessment/documentation completed within 48 hours of the
admission to the unit. Psychosocial information should be gathered that is pertinent to successful medical
treatment, significant personal and social problems, emotional well-being and the resident`s ability for
successful utilization of facility services. The purpose of the social service assessment shall be to
understand those factors in the resident`s history, family situation and illness that affect the resident and his
family in accepting and adjusting to the resident`s current situation and his need for placement on the
subacute unit.
Event ID:
Facility ID:
555217
If continuation sheet
Page 35 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to:
Residents Affected - Some
1. Ensure the Controlled Drug Record (CDR- accountability record of medications that are considered to
have a strong potential for abuse) coincided with the Medication Administration Records (MAR) affecting
Resident 6 and Resident 42 in one of three inspected medication carts (subacute unit two medication cart
3).
This deficient practice had the potential to result in medication error and/or drug diversion (illegal
distribution or abuse of prescription drug).
2. Ensure that the refrigerator emergency kit (e-Kit, a collection of medications that can help people survive
or respond to an emergency) in two of two medication storage rooms investigated (subacute unit two and
subacute unit three medication rooms), were replaced within 72 hours after removing three residents'
medications (Resident 4, Resident 27, Resident 14)
This deficient practice had the potential to delay the necessary pharmaceutical services to the residents in
the subacute unit two and subacute unit three.
Findings:
1 a. During a review of Resident 6's Patient Information Form (a page with information indicated for a
resident such as facility admission date and pertinent diagnoses), the document indicated the resident was
admitted to the facility on [DATE] with diagnoses that included respiratory failure (condition when the lungs
cannot get enough oxygen into the blood).
During a review of Resident 6' s Minimum Data Set (MDS, a federally mandated resident assessment tool),
dated 1/09/2025, the MDS indicated Resident 6 was severely impaired in cognition (the process of
acquiring knowledge and understanding through thought, experience, and the senses) with skills required
for daily decision making. The MDS indicated Resident 6 was dependent on staff for oral hygiene, toileting,
dressing, and personal hygiene.
During a review of Resident 6's Physician's Orders, the documents indicated the following orders:
- Hydrocodone acetaminophen tablet (brand name is Norco, a narcotic pain medication) 10-325 milligrams
(mg, a unit of measure), give one tablet by gastrostomy tube (G-Tube, a plastic tube inserted into the
stomach to give medications for those with difficulty swallowing) every four hours as needed (PRN, or pro
re nata, Latin for as needed) for severe pain 7-10, (numeric pain scale in which a resident's pain is
indicated with zero being no pain and 10 for the worst pain imaginable), dated 7/24/2024.
-Lorazepam (brand name Ativan, a medication given to treat anxiety [feelings of uneasiness]) 0.5 mg, give
0.25 mg via G-Tube every eight hours as needed for anxiety, manifested by pulling out tubes and crying,
dated 1/01/2025.
During a review of Resident 6's CDR, the document indicated the medication Norco was removed from
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 36 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
the blister pack (or called bubble pack, a card that packages doses of medication within small, clear, plastic
bubbles [or blisters] that is punched out to administer to a resident) on the following dates:
Level of Harm - Minimal harm
or potential for actual harm
1/28/2025 at 4:20 a.m.
Residents Affected - Some
1/26/2025 at 6 a.m.
1/24/2025 at 6 a.m.
1/23/2025 at 11 p.m.
During a review of Resident 6's CDR, the document indicated the medication lorazepam was removed from
the blister pack on the following dates:
1/24/2025 at 3 a.m.
1/23/2025 at 9 p.m.
During a review of Resident 6's Medication Administration Record (MAR, a daily documentation record
used by a licensed nurse to document medications and treatments given to a resident) for the month of
1/2025, the MAR did not indicate Resident 6 was given Norco or lorazepam on the above dates.
1 b. During a review of Resident 42's Patient Information Form, the document indicated the resident was
admitted to the facility on [DATE] with diagnoses that included acute respiratory failure with hypoxia (a
serious condition that occurs when the lungs are unable to exchange oxygen and carbon dioxide [a
by-product of respiration] efficiently with the blood).
During a review of Resident 42's MDS, dated [DATE], the MDS indicated Resident 42 was cognitively intact
with skills required for daily decision making. The MDS indicated Resident 42 required setup or clean-up
assistance (helper sets up or cleans up) with eating and oral hygiene. The MDS indicated Resident 42 had
a diagnosis of pain.
During a review of Resident 42's Physician's Orders, the documents indicated the following orders:
- Norco 5-325 mg, give one tablet by mouth every eight hours as needed for severe pain 7-10, dated
5/19/2023.
During a review of Resident 42's CDR, the CDR indicated the medication Norco was removed from the
blister pack on 1/24/2025 at 9 p.m.During a review of Resident 42's MAR for the month of 1/2025, the MAR
did not indicate Resident 42 was given Norco on 1/24/2025 at 9 p.m.
During a medication cart observation and concurrent record review with Registered Nurse 1 (RN 1) on
1/28/2025 at 9:08 a.m., observed the contents of Subacute 2 Medication cart 3. Reviewed Resident 6's
CDR for Norco which indicated Norco was signed out to be given to Resident 6 on 1/28/2025 at 4:20 a.m.,
1/26/2025 at 6 a.m., 1/24/2025 at 6 a.m., and 1/23/2025 at 11 p.m. However, there was no corresponding
entry in Resident 6's 1/2025 MAR. RN 1 stated the process is that when a controlled drug is removed from
the bubble pack, the licensed nurse is to sign the controlled drug record, give the medication to the
resident, and then sign the MAR. RN 1 stated the licensed nurse should have signed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 37 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
the MAR after giving the medication. RN 1 stated this process is important so that a resident's physician
knows how much medication is being given and will indicate whether a resident's pain relief is achieved.
Reviewed Resident 6's CDR for Ativan which indicated Ativan was signed out to be given to Resident 6 on
1/24/2025 at 3 a.m. and 1/23/2025 at 9 p.m. However, there was no corresponding entry in Resident 6's
1/2025 MAR. Reviewed Resident 42's CDR for Norco which indicated Norco was signed out to be given to
Resident 42 on 1/24/2025 at 9 p.m. However, there was no corresponding entry in Resident 42's 1/2025
MAR.
During an interview with the Director of Staff Development (DSD) on 1/29/2025 2:45 p.m., the DSD stated
the licensed nurse who signed the CDR but not the MAR for Resident 6 and Resident 42 worked the 7 p.m.
to 7 a.m. shift. Asked for name and contact information for the licensed nurse but did not receive during the
recertification survey.
During an interview with the DSD on 1/30/2025 at 12:20 p.m., the DSD stated the process is that when a
controlled drug is removed from the bubble pack, the licensed nurse is to sign the controlled drug record,
give the medication to the resident, and then sign the MAR. The DSD stated this was important to know if
the pain medication was effective, and if not affective to notify the doctor to receive an order to modify the
dosage.
During an interview and concurrent record review with the Director of Nursing (DON) on 1/30/2025 at 2:14
p.m., the DON stated that when a controlled drug is removed from the bubble pack, the licensed nurse is to
sign the controlled drug record, give the medication to the resident, and then sign the MAR. The DON
stated if there was no documentation on the MAR, then the pain was not assessed for those times. The
DON stated she (DON) did not think there was an issue of drug diversion. The DON stated it is important to
sign the MAR because for pain medication there is a pain level documented and if not signed on the MAR,
then no assessment or reassessment of the effectiveness of the pain medication and a resident's pain relief
will not be relieved.
During a review of the facility's policy and procedure titled, Controlled Drug Management on Patient Care
Units, reviewed 7/2024, the policy and procedure indicated when a medication is removed from stock, the
narcotic drug record sheet is completed to indicated date, time, patient's name, room number, the quantity
removed and the signature of a nurse administering the medication.
During a review of the facility's policy and procedure titled, Controlled Medications, last reviewed 7/2024,
the policy and procedure indicated the following:
When a controlled medication is administered, the licensed nurse administering the medication shall
immediately enter the following information on the accountability record:
1)
Date and time of administration
2)
Amount administered
3)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 38 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Signature of the nurse administering the dose, completed after the medication is actually administered
Level of Harm - Minimal harm
or potential for actual harm
Note: Entering information on the accountability record does not replace recording medication
administration on the MAR.
Residents Affected - Some
During a review of the facility's policy and procedure titled, Medication Administration, reviewed 7/2024, the
policy and procedure indicated the following:
The individual who administers the medication dose shall record the administration of the resident's MAR
directly after the medication is given.
When PRN medications are administered, the following documentation shall be provided:
1)
Date and time of administration, dose, route of administration (if other than oral).
2)
Complaints or symptoms for which the medication was given.
3)
Results achieved from giving the dose and the time results were noted.
4)
Signature of initials of person recording administration and signature or initials of person recording effects,
if different from the person administering the medication.
2 a. During a review of Resident 4's Patient Information Form (a page with information indicated for a
resident such as facility admission date and pertinent diagnoses), the document indicated the resident was
admitted to the facility on [DATE] with diagnoses that included respiratory failure (condition when the lungs
cannot get enough oxygen into the blood).
During a review of Resident 4' s Minimum Data Set (MDS, a federally mandated resident assessment tool),
dated 12/18/2024, the MDS indicated Resident 4 was severely impaired in cognition (the process of
acquiring knowledge and understanding through thought, experience, and the senses) with skills required
for daily decision making. The MDS indicated Resident 6 was dependent on staff for oral hygiene, toileting,
dressing, and personal hygiene. The MDS indicated Resident 4 had a diagnosis for seizure (a sudden,
uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss
of consciousness).
During a review of Resident 4's Physician's Orders, the documents indicated an order for Ativan injection
solution (a medication given to treat seizures) 2 milligrams/milliliter (mg/ml, metric unit of measurement,
used for medication dosage and/or amount), inject 1 ml intramuscularly (administered into the muscle
through a needle) every six hours as needed for seizures, dated 1/14/2025.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 39 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of Resident 4's Nursing Progress Notes, dated 1/14/2025, indicated Ativan 1 mg was given
for a seizure episode.
During a review of Resident 4's Medication Administration Record (MAR, a daily documentation record
used by a licensed nurse to document medications and treatments given to a resident) for 1/2025 indicated
Resident 4 received Ativan 1 mg intramuscularly for one dose on 1/14/2025.
2 b. During a review of Resident 27's Patient Information Form, the document indicated the resident was
admitted to the facility on [DATE] with diagnoses that included acute respiratory failure (condition when the
lungs cannot get enough oxygen into the blood).
During a review of Resident 27' s Minimum Data Set (MDS, a federally mandated resident assessment
tool), dated 1/16/2024, the MDS indicated Resident 27 was severely impaired in cognition with skills
required for daily decision making. The MDS indicated Resident 27 was dependent on staff for oral hygiene,
toileting, dressing, and personal hygiene. The MDS indicated Resident 4 had a diagnosis for seizure.
During a review of Resident 27's Physician's Orders, the documents indicated an order for Ativan injection
solution 1 mg, give intramuscularly for one dose for seizures, dated 12/24/2025.
During a review of Resident 27's Nursing Progress Notes, dated 12/24/2024, indicated Ativan 1 mg was
given for a seizure episode.
During a review of Resident 27's MAR for 12/2024 indicated Resident 27 received Ativan 1 mg
intramuscularly for one dose on 12/24/2024.
During a concurrent record review and medication storage observation for the Subacute 2 Medication
Room, with Registered Nurse 1 (RN 1) observed the e-Kit stored in the refrigerator, that contained one vial
(a small container, typically cylindrical and made of glass, used for holding liquid medicine) of Ativan.
Observed two emergency drug [NAME] Forms, one for Resident 4, dated 1/14/2025 and another for
Resident 27, dated 12/24/2024. RN 1 stated these forms were filled out when medication was removed
from the e-kit. Reviewed the e-Kit Content List indicated the e-Kit was originally stocked with three Ativan
2mg/ml vials. RN 1 stated the e-Kit was opened on 12/24/2024 and 1/14/2025 and that a vial of Ativan was
removed each time. When asked when the pharmacy should be notified so that the e-Kit can be replaced,
RN 1 stated that is to be conducted immediately right after removing the medication from the e-Kit. RN 1
stated this was important to ensure medications are replaced so there will be available for other residents
who need the medications. RN 1 stated Licensed Vocational Nurse 3 (LVN 3) was the licensed nurse who
removed both vials of Ativan on 12/24/2024 and 1/14/2025.
During an interview with RN 1 on 1/29/2025 at 10 a.m., RN 1 stated the licensed nurse peels off a sticker
when removing the medication from the e-Kit and faxes and then calls the pharmacy to come replace the
e-Kit.
During an interview with the Director of Staff Development (DSD) on 1/30/25 at 12:20 p.m., the DSD stated
the importance of replacing the e-Kit within 72 hours is to ensure a medication is available in case of
emergency. The DSD stated the process to follow is once a medication is removed from the e-Kit, the
licensed nurse is to call the pharmacy to replace the e-Kit and fax the sticker to the pharmacy. After that,
the pharmacy has the responsibility to replace the e-Kit. The DSD stated they were not sure what part of
the process was not followed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 40 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview with the Director of Nurse (DON) on 1/30/25 at 2:14 p.m. the DON stated it is important
to replace an e-Kit within 72 hours, is to ensure needed medications will be available to residents that need
them.
During a review of the facility's policy and procedure titled, Emergency Pharmacy Services/Emergency Kits,
last reviewed 7/2024, indicated the following: When an emergency or starter dose (first dose) of a
medication is needed, the nurse shall break the container seal and remove the required medication. As
soon as possible, the nurse records the medication use on the medication order form and calls the
pharmacy for replacement of the kit. When the replacement kit arrives, the receiving nurse gives the used
kit to the pharmacy personnel for return to the pharmacy. All kits must be replaced within 72 hours of
opening.
2 c. During a review of Resident 14's Inpatient Information Form, the Inpatient Information Form indicated
that the facility admitted Resident 14 on 4/20/2024 and readmitted the resident on 1/15/2025.
During a review of Resident 14's care plan dated 12/11/2025, the care plan indicated the resident was
admitted with diagnoses including seizures disorder (a burst of uncontrolled electrical activity between brain
cells that caused temporary abnormalities in muscle tone or movements) and cerebral anoxia (a condition
that affects muscle coordination and can cause clumsy movements). The care plan indicated that Resident
14 was Ativan (medication to treat seizure disorder) PRN (as needed).
During a review of Resident 14 physician order dated 4/30/2024, the physician order indicated an order for
Ativan 2 mg intramuscularly every 6 hours as needed for seizures.
During a review of Resident 14's MDS, dated [DATE], the MDS indicated that the resident had severely
impaired cognition. The MDS further indicated that Resident 14 was totally dependent on staff or required
maximal assistance with all activities of daily living (ADLs - basic tasks that must be accomplished every
day for an individual to thrive).
During a concurrent observation and interview on 1/28/2025 at 03:53 p.m., the surveyor observed the
contents of third floor medication refrigerator with Registered Nurse 2 (RN 2). The refrigerator e-Kit was
open and was missing one vial of Ativan 2 mg /ml. RN 2 confirmed that emergency kit was open and
missing medication. RN 2 stated that by facility policy the nurse who used medication in emergency kit has
to immediately call the pharmacy and request a new emergency medication kit. RN 2 called the pharmacy
and ordered the new emergency kit. RN 2 was unable to find the log for usage of emergency medication
and was not sure what date it was used and for which resident.
During a concurrent interview and record review on 1/29/2025 at 12p.m. with Director of Staff Development
(DSD), the DSD reviewed emergency drug billing form dated 1/10/2025 and stated that Ativan 2 mg /ml
was used on 1/10/2025 for Resident 14 for seizure activities. The DSD stated that that emergency kit
should be replaced with 72 hours of opening. The DSD stated it is the charge nurse responsibility before
reporting of duty, the charge nurse should indicate the open status of the emergency kit at the shift change
if the supply has not yet been replaced by the pharmacy. The potential of this deficient practice can delay
pharmaceutical services to the residents.
During a review of facility policy called Emergency pharmacy services /emergency kit, last reviewed
7/2024, the policy indicated:' An emergency supply of medications, including emergency drugs, antibiotics,
controlled substances, and infusion products shall be supplied by Alliance Pharmacy, Inc in
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 41 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
limited quantities in portable, sealed containers, in compliance with all applicable state regulations .All kits
must be replaced within 72 hours of opening.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 42 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure the Medication Regimen Review (MRR - review of a
resident's drug therapy to assure appropriateness of medication usage completed each month by the
consultant pharmacist) was acted upon for two of five sampled residents (Resident 17 and 35) by:
1. Failing to act upon the facility consultant pharmacist's recommendation to assess the need for the
medication, FeroSul (also known as ferrous sulfate, medication given for those with an iron [a mineral that
the body needs for growth, development, and transporting oxygen] deficiency) for Resident 17.
2. Failing to act upon the facility consultant pharmacist's recommendation to order blood testing for the
medication, levetiracetam solution (Keppra [brand name], medication that treats seizures) for Resident 35.
These deficient practices placed the residents at an increased risk of experiencing adverse side effects
(unwanted undesirable effects that are possibly related to a drug).
Findings:
a. During a review of Resident 17's Patient Information Form, the Patient Information Form indicated the
facility admitted the resident on 4/3/2021, with diagnoses that included respiratory failure (condition when
the lungs cannot get enough oxygen into the blood).
During a review of Resident 17's Minimum Data Set (MDS, a resident assessment tool), dated 11/7/2024,
the MDS indicated Resident 17 was cognitively (the process of acquiring knowledge and understanding
through thought, experience, and the senses) intact with skills required for daily decision making. The MDS
indicated Resident 17 was dependent on staff for oral hygiene, toileting, dressing, and personal hygiene.
During a review of Resident 17's physician's orders, the physician's orders indicated an order for Ferosul
give 325 milligrams (mg, a unit of measurement) by mouth two times a day for supplement, dated 4/3/2021.
During a review of Resident 17's MRR, dated 10/13/2024, the MRR indicated the following: Resident 17
has been receiving Ferosul tablet since 4/2021. Please consider reassessing the need for this therapy
currently. There was no indication Resident 17's physician had addressed the concern on the MRR.
During a concurrent interview and record review on 1/29/2025 at 3:44 p.m., with Registered Nurse 1 (RN
1), reviewed Resident 17's MRR dated 10/13/2024. RN 1 was unable to find documentation that the
physician had been contacted to see if the physician wanted to continue the medication.
During an interview on 1/30/2025 at 12:20 p.m., with the Director of Staff Development (DSD), the DSD
stated the process is the consultant pharmacist sends a monthly report, and it is given to the licensed
nurses to call a resident's physician. The DSD stated the licensed nurses are calling to see if the physician
wants to continue, discontinue, or change a medication's dosage. The DSD stated he
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 43 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
did not see documentation that Resident 17's use of Ferosul had been brought to the physician's attention.
The DSD stated Resident 17's physician will be contacted to see if the physician wants to continue the
medication, Ferosul. The DSD stated there is no policy for the nursing process of addressing the monthly
MRR or the time frame required in which to address issues brought up in the report. The DSD stated it is
important to address all issues reported in the MRR to ensure there is no endangerment to a resident by
continuing an unnecessary medication.
During an interview on 1/30/2025 at 2:14 p.m., with the Director of Nursing (DON), the DON stated the
importance of addressing concerns brought up in the MRR is to ensure the necessity of a medication. The
DON stated he was not sure why Resident 17's Ferosul was not addressed. The DON stated the issue
should have been brought to Resident 17's physician's attention.
b. During a review of Resident 35's Inpatient Information Form, the Inpatient Information Form indicated
that the facility admitted Resident 35 on 7/8/2024 and readmitted the resident on 12/3/2024.
During a review of Resident 35's History and Physical (H&P- a formal assessment by a healthcare provider
that involves a resident interview, physical exam, and documentation of findings), dated 7/10/2024, the H&P
indicated the resident was admitted with diagnoses including chronic respiratory failure, type 2 diabetes (a
long-term medical condition in which the body does not use insulin [a hormone that lowers the level of
sugar in the blood] properly), and chronic encephalopathy (condition that affects the brain's function).
During a review of Resident 35's MDS dated [DATE], the MDS indicated that the resident had severely
impaired cognition (mental abilities, including remembering things, making decisions, concentrating, or
learning). The MDS further indicated that Resident 35 was totally dependent on staff or required maximal
assistance with all activities of daily living (ADLs - activities related to personal care).
During a review of Resident 35' care plan (a document that summarizes a resident's needs, goals, and
care/treatment) for risk of seizures (a burst of uncontrolled electrical activity between brain cells that caused
temporary abnormalities in muscle tone or movements) dated 7/23/2024, the care plan indicated Resident
35 was taking levetiracetam solution. The interventions included were to monitor for toxicity (the extent to
which something is poisonous or harmful) and adverse consequences.
During a review of Resident 35's physician order dated 7/8/2024, the physician order indicated an order for
levetiracetam 1000 mg via gastrostomy (g-tube, a tube inserted through the abdomen to deliver nutrition
and medications directly to the stomach) every 12 hours for seizures disorder.
During a review of Resident 35's MRR, created between 9/1/2025 and 9/10/2025, the MRR indicated that
Resident 35 was on levetiracetam, please consider ordering Keppra panel (measures the amount of
levetiracetam in the blood) for clinical monitoring.
During a concurrent interview and record review on 1/30/2025 at 3:07 p.m., with Registered Nurse 5 (RN
5), reviewed Resident's 35 lab results from 9/1/2024 to 1/30/2025. RN 5 stated that a Keppra level test was
never done for Resident 35. RN 5 stated the facility should follow the consultant pharmacist's
recommendation in 30 days after recommendation was made. RN 5 stated that this deficient practice
increases risk for medication side effects for Resident 35.
During an interview on 1/30/2025 at 4:07 p.m., with the DON, the DON stated that facility has to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 44 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
follow the consultant pharmacist's recommendation about Keppra blood work to monitor Resident 35's
Keppra level is in safe range. The DON stated that this deficient practice increases the risk of receiving
medication that was not optimal for Resident 35's medical condition and increases the risk of adverse
consequences.
During a review of the facility's policy and procedure titled, Medication Administration - General Guidelines,
last reviewed 7/2024, the policy indicated the following: Medications shall be administered in accordance
with written orders of the attending physician. If a dose seems excessive with respect to the resident's age
and condition, or a medication order seems to be unrelated to the resident's current diagnosis or condition,
the nurse shall call the facility's pharmacy for clarification prior to the administration of the medication. If
necessary, the facility's pharmacy shall contact the physician for clarification. This interaction with the
pharmacy and the resulting order clarification shall be documented in the nursing notes and elsewhere in
the medical records as appropriate.
During a review of the facility's policy and procedure titled, Pharmaceutical Services Policy Procedure
Manual, reviewed 11/2021, indicated, Medication orders from physician assistants, nurse practitioners,
clinical nurse specialists shall be acceptable if they comply with all the requirements listed below, are in
accordance the state law, and comply with applicable prescribing protocols that have been approved by the
facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 45 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
Based on interview and record review, the facility failed to monitor a resident for side effects for the use of
Cymbalta (medication used for depression [mood disorder that causes a persistent feeling of sadness and
loss of interest]) for one of five sampled residents (Resident 11) investigated under the care area of
unnecessary medications.
This deficient practice had the potential to place the resident at increased risk of taking an unnecessary
medication and experiencing adverse side effects (undesired harmful effect resulting from a medication or
other intervention).
Findings:
During a review of Resident 11's Inpatient Registration Form, the Inpatient Registration Form indicated the
facility admitted Resident 11 on 5/4/2015 and the facility readmitted Resident 11 on 5/9/2017.
During a review of Resident 11's History and Physical (H&P- a formal assessment by a healthcare provider
that involves a resident interview, physical exam, and documentation of findings) dated 7/1/2024, the H&P
indicated Resident 11 was admitted with diagnosis included Guillain-Barre (GBS- a condition in which the
immune system attacks the nerves), diabetes mellitus type two (2) (a long-term medical condition in which
the body does not use insulin [a hormone that lowers the level of sugar in the blood] properly), and
hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]).
The H&P indicated Resident 11 had the capacity to understand and make decisions.
During a review of Resident 11's Minimum Data Set (MDS- a federally mandated resident assessment
tool), dated 11/11/2024, the document indicated the Resident 11 had an intact cognition (mental abilities,
including remembering things, making decisions, concentrating, or learning). The MDS further indicated
that Resident 11 was totally dependent on staff or required maximal assistance with all activities of daily
living (ADLs - activities related to personal care).
During a review of Resident 11's physician's orders dated 11/21/2022, the physician's orders indicated an
order for Cymbalta capsule delayed release 60 milligrams (mg- unit of measurement), give one (1) capsule
by mouth.
During a review of Resident 11's care plan (a document that summarizes a resident's needs, goals, and
care/treatment) for Cymbalta initiated on 1/10/2025 , the care plan interventions indicated to monitor for
adverse side effects every shift, tally with hashmark, monitor for tardive dyskinesia (involuntary movements
of the tongue, jaw, face, mouth), monitor for cognitive impairment, monitor for akathisia (a movement
disorder that cause a person to feel restless and have an uncontrollable urge to move), facial expression,
drooling, rigidity (stiffness), monitor for orthostatic hypotension (a form of low blood pressure that happens
when standing after sitting or lying down which can cause dizziness or lightheadedness and possibly
fainting).
During a concurrent interview and record review on 1/29/2025 at 10:22 a.m., with Registered Nurse 4 (RN
4), reviewed Resident 11's Medication Administration Record (MAR - a report detailing the drugs
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 46 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
administered to a resident by a healthcare professional) dated 1/2025. RN 4 stated Resident 11 received
Cymbalta 60 mg by mouth on the following dates and times:
Level of Harm - Minimal harm
or potential for actual harm
1.1/17/2025 at 9 a.m.
Residents Affected - Few
2.1/18/2025 at 9 a.m.
3.1/19/2025 at 9 a.m.
4.1/20/2025 at 9 a.m.
5.1/21/2025 at 9 a.m.
6.1/22/2025 at 9 a.m.
7. 1/23/2025 at 9 a.m.
8. 1/24/2025 at 9 a.m.
9. 1/25/2025 at 9 a.m.
10.1/26/2025 at 9 a.m.
11 1/27/2025 at 9 a.m.
When asked to provide documentation that the licensed nurses were monitoring for side effects, RN 4
stated she could not find any documentation indicating that the nurses were monitoring for side effects.
During an interview on 1/29/2025 at 12 p.m., with the Director of Staff Development (DSD), the DSD stated
nurses needed to monitor for adverse side effects so it could be reported to the physician and necessary
changes could be made to the dosage. The DSD stated if the nurses did not monitor for side effects then
the resident may possibly be receiving an unnecessary medication.
During a review of the facility's policy and procedure titled, Psychoactive Drug Monitoring, last reviewed and
revised on 3/2024, the policy indicated physician, nurse, or other health professional documentation that
the resident is being monitored for adverse consequences or complications of therapy.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 47 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure safe provision of pharmaceutical
services in accordance with professional standards by failing to:
1. Ensure an open (in-use) potassium chloride (supplement used for treatment of hypokalemia [lower than
normal potassium level]) solution was labeled with an open date to readily identify the beyond use date for
one of one sampled resident (Resident 44).
2. Discard an open and discontinued chlorhexidine 0.12% (antiseptic [slows or stops growth of
microorganisms] used to treat skin infection), solution stored in the medication cart for one of one sampled
resident (Resident 54).
3. Ensure a container of Vitamin A and Vitamin D (a medication used as a moisturizer to treat or prevent
dry, rough, scaly, itchy skin and minor skin irritations, known simply as A & D Ointment) Skin Ointment was
labeled upon opening for one of four medication carts (Medication Cart B) investigated for medication
storage.
These deficient practices had the potential for the unintentional administration of possibly expired or
discontinued medications.
Findings:
1. During a review of Resident 44's Inpatient Registration Form, the Inpatient Registration Form indicated
that the facility admitted Resident 44 on [DATE] and readmitted the resident on [DATE].
During a review of Resident 44's History and Physical (H&P- a formal assessment by a healthcare provider
that involves a resident interview, physical exam, and documentation of findings) dated [DATE], the H&P
indicated the resident was admitted with diagnoses including intraparenchymal hematoma of brain
(bleeding within the brain tissue) and dysphagia (difficulty swallowing).
During a review of Resident 44's Minimum Data Set (MDS, a resident assessment tool), dated [DATE], the
MDS indicated Resident 44 had severely impaired cognition (mental abilities, including remembering
things, making decisions, concentrating, or learning). The MDS further indicated that Resident 44 was
totally dependent on staff with all activities of daily living (ADLs - activities related to personal care).
During a review of Resident 44's physician's orders, the physician's orders indicated an order for potassium
chloride oral solution 10% (unit of measurement of concentration) give 15 milliliters (ml- unit of
measurement) via gastrostomy (g-tube, a tube inserted through the abdomen to deliver nutrition and
medications directly to the stomach) in the morning for supplement dilute with 20 ml of water, dated [DATE].
During a concurrent observation and interview on [DATE] at 3:53 p.m., with Registered Nurse 2 (RN 2),
observed the contents of Medication Cart A. Observed an opened potassium chloride oral solution 10%
with no open date and no beyond used date. RN 2 confirmed by stating that the potassium chloride
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 48 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
oral solution 10% did not have the date when it was opened. RN 2 stated that the potassium chloride oral
solution 10% should have the date when it was opened to readily identify its beyond use date.
2. During a review of Resident 54's Inpatient Registration Form, the Inpatient Registration Form indicated
that the facility admitted Resident 54 on [DATE] and readmitted the resident on [DATE].
Residents Affected - Some
During a review of Resident 54's H&P dated [DATE], the H&P indicated the resident was admitted with
diagnoses including chronic respiratory failure (condition in which not enough oxygen passes from your
lungs into your blood), atrial fibrillation (a heart condition that causes an irregular and often abnormally fast
heart rate), and dysphagia.
During a review of Resident 54's MDS dated [DATE], the MDS indicated Resident 4 had severely impaired
cognition. The MDS further indicated that Resident 44 was totally dependent on staff with all ADLS.
During a review of Resident 54's physician's orders, the physician's orders indicated there was no order for
chlorohexidine oral solution 0.12%.
During a review of Resident 54's Medication Administration Record (MAR - a report detailing the drugs
administered to a resident by a healthcare professional), dated 1/2025, the MAR indicated that Resident 54
did not receive chlorohexidine oral solution.
During a concurrent observation and interview on [DATE] at 3:53 p.m., with RN 2, observed the contents of
Medication Cart A. Observed an open chlorohexidine oral solution 0.12% with no open date and no beyond
used date for Resident 54. RN 2 confirmed by stating that chlorohexidine oral solution 0.12% did not have
the date when it was opened. RN 2 stated that the chlorohexidine oral solution 0.12% should be discarded
because there was no physician order for this medication for 1/2025 and Resident 54 was not taking it.
During an interview on [DATE] at 4:13 p.m., with the Director of Staff Development (DSD), the DSD stated
medications with no order should be removed from the medication cart. The DSD stated the staff are to call
the pharmacy to come and take the medication from the medication cart. The DSD stated this should be
done the day the medication was discontinued or by the next day if the pharmacy is not available the day of
the order discontinuation. The DSD stated this was important to avoid possible medication error such as a
resident accidentally receiving the unordered medication. The DSD stated it is important for medications to
be labeled with open date because there was a potential for a resident to receive an ineffective medication.
During a review of the facility's policy and procedure titled, Storage of Medication last reviewed and revised
on 11/2021, the policy and procedure indicated, Medications and biologicals shall be stored safely,
securely, and properly, following manufacturer's recommendations or those of the supplier .Outdated,
contaminated, or deteriorated medications and those in containers that are cracked, soiled, or without
secure closures shall be immediately removed from stock, disposed of according to procedures for
medication disposal.
3. During a concurrent observation and interview on [DATE] at 9:50 a.m. with Registered Nurse 1 (RN 1),
observed Medication Cart B. Observed an open, undated Vitamin A and Vitamin D Skin Ointment in the
bottom drawer. RN 1 stated all medications that are opened must have an open date on it so that the
licensed nurses will know how long it has been opened to not keep the medication for too long of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 49 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
a time.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on [DATE] at 12:20 p.m., with the DSD, the DSD stated medications in the medication
carts need to be dated with the date it was first opened. The DSD stated A & D Ointment is considered a
medication and was unsure of the shelf life (the length of time for which an item remains usable) after
opening of the container.
Residents Affected - Some
During a review of the facility's policy and procedure titled, House-Supplied Floor Stock (bulk medications
placed in the drug room or medication cart of the nursing unit enabling licensed nurses to access the
medicines faster without going through an in-patient pharmacy) Medications, last reviewed 7/2024, the
policy indicated the following: Floor stock may not be maintained on the nursing unit beyond the
manufacturer's expiration date. Once the medication has expired or has been opened for more than 180
days, it must be removed and sequestered from all other floor stock until it can be destroyed).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 50 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure proper food storage
practices by failing to ensure food stored in the facility's freezers were labeled with the date they were
placed in the freezer.
This deficient practice had the potential to place 17 out of 58 residents who receive food from the facility's
kitchen at risk for foodborne illnesses (refers to illness caused by the ingestion of contaminated food or
beverages).
Findings:
During a concurrent observation and interview on 1/27/2025 at 8:10 a.m., in the facility's kitchen with
Registered Dietician 1 (RD 1), observed an unlabeled plastic bag containing five individually sealed frozen
pork chops in Freezer 1. RD 1 stated all food items in the freezer are required to be labeled with the date
they were placed in the freezer.
During a concurrent observation and interview on 1/27/2025 at 8:13 a.m., in the facility's kitchen with RD 1,
observed an unlabeled bag of frozen fish sticks in Freezer 2. RD 1 stated all food items in the freezer are
required to be labeled with the date they were placed in the freezer.
During an interview on 1/27/2025 at 2:45 p.m., with the Dietary Supervisor (DS), the DS stated all food in
the freezer needs to be labeled with the date they were placed in the freezer.
During a review of the facility's policy and procedure (P&P) titled, Food and Nutrition Services, last
reviewed 3/2021, the P&P indicated that frozen foods will be wrapped or containerized in a manner that
prevents oxidation (freezer-burn). Single or separate food items taken out of the original container will be
labeled with the name of the item and date of delivery for easy identification.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 51 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0851
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and
other verifiable and auditable data.
Based on interview and record review, the facility failed to electronically submit staffing information based
on payroll data on a quarterly schedule to the Centers of Medicare and Medicaid Services [CMS, a federal
government agency that manages the Medicare and Medicaid programs, which provide health coverage to
millions of Americans]) for two of four fiscal quarters (3rd quarter [April 1 to June 30, 2024] and 4th quarter
of 2024 [July1- September 30, 2024].
The deficient practice prevented the provision of complete and accurate direct care staffing information to
the public.
Findings:
During a concurrent interview and record review on 1/30/2025 at 11:25 a.m., with the Director of Staff
Development (DSD), reviewed the Payroll-Based Journal Staffing Data Report (PBJ-SDR) for 3rd and 4th
quarter of 2024. The DSD stated that the person in-charge now of submitting the PBJ-SDR is on medical
leave and he has no idea if she had submitted the data for these particular reporting period on or before the
due date. The DSD also stated that the previous facility Administrator and the Director of Nursing (DON)
were the ones who have access to the PBJ-SDR reporting portal and are no longer employed by the facility
and that could be the reason that there was no submission for the reporting periods for the 3rd and 4th
quarter of 2024.
During a review of the facility-provided policy titled, PBJ Data Submission Specifications, dated 4/16/2020,
the policy indicated that staffing and census information will be reported electronically to CMS through the
Payroll-Based Journal system in compliance with 6106 of the Affordable Care Act. Staffing information is
collected daily and for each fiscal quarter no later than 45 days after the end of the reporting quarter. Dates
are as follows:
Fiscal Quarter 1: October 1- December 31. Submission deadline: February 14
Fiscal Quarter 2: January 1-March 31. Submission deadline: May 15
Fiscal Quarter 3: April 1- June 30. Submission deadline: August 14
Fiscal Quarter 4: July 1- September 30. Submission deadline: November 14
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 52 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. During a
review of Resident 8's Inpatient Information Form, the Inpatient Information Form indicated that the facility
admitted Resident 8 on 1/25/2013.
Residents Affected - Some
During a review of Resident 8's H&P dated 3/15/2024, the H&P indicated the resident was admitted with
diagnoses including chronic respiratory failure, gastroparesis (a condition that affects the stomach muscles
and prevents proper stomach emptying), and hemiplegia and hemiparesis (weakness or paralysis of one
side of the body).
During a review of Resident 8's MDS dated [DATE], the MDS indicated that the resident had moderately
impaired cognition (thought processes). The MDS further indicated that Resident 8 was totally dependent
on staff or required maximal assistance with all activities of daily living (ADLs - activities related to personal
care).
During a review of Resident 8's Order Summary Report, the Order Summary Report indicated an order
dated 4/21/2020 for enteral feed every four (4) hours of bolus (administration of a discrete amount of
medication, drug, or other compound within a specific time) of Jevity 1.2 calories (feeding formula) of six (6)
cans a day.
During a review of Resident 8's care plan (a document that summarizes a resident's needs, goals, and
care/treatment), dated 1/29/2025 regarding EBP, an intervention included for staff to wear gloves and gown
during high-contact care activities.
During a medication administration observation on 1/29/2025 at 8:12 a.m. in Resident 8's room, observed
Resident 8's wall had signage which indicated that the resident was on EBP, which required to don a gown
and gloves when performing high contact activity and use of feeding tube. Observed LVN 6 administering
enteral feeding bolus of two (2) cans of Jevity 1.2 calories and medications via g-tube without wearing a
gown.
During an interview on 1/29/2025 at 8:25 a.m., with LVN 6, LVN 6 stated that she (LVN 6) did not wear a
gown during Resident 8's enteral feeding administration of Jevity 1.2 calories. LVN 6 stated that she was
not aware that she has to wear a gown when using a g-tube to administer bolus feeding or medication to
Resident 8 to prevent possible infection spread.
During an interview on 1/29/2025 at 12 p.m., with the Director of Staff Development (DSD), the DSD stated
that residents placed on EBP include residents at increased risk of developing an infection because they
have a g-tube. The DSD stated when a resident is on EBP, all staff are required to don gowns and gloves
when performing high contact resident care activities (activities that have been demonstrated to result in
the transfer of MDROs to hands or clothing of healthcare personnel, even if blood and body fluid exposure
is not anticipated) such as administering bolus feeding and medication via g-tube.
During an interview on 1/30/2025 at 7:43 a.m., with the Infection Preventionist (IP), the IP stated that
according to the facility's policies regarding EBP, LVN 6 should have donned a gown prior to administering
bolus feeding and medication via g-Tube to Resident 8.
During a review of the facility's P&P titled, Isolation Precautions, last reviewed on 11/2023, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 53 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
P&P indicated in the implementation of Enhanced Standard Precaution to perform hand hygiene and don
PPE, gloves to protect hands, gown to protect body and clothes .
Based on observation, interview, and record review, the facility failed to maintain infection control practices
by failing to:
Residents Affected - Some
1. Ensure Housekeeping 1 (HK 1) donned (to wear) a gown before entering a room under contact isolation
(used when a resident has an infectious disease that may be spread by touching either the resident or
other objects the resident has handled) and performed hand hygiene after exiting the resident's room for
one of one sampled resident (Resident 38).
2. Ensure Licensed Vocational Nurse 1 (LVN 1) donned a protective gown while administering medication
via gastrostomy tube (G- Tube, a tube inserted through the belly that brings nutrition and medication
directly to the stomach) to a resident on enhanced barrier precautions (EBP - a set of infection control
practices that use personal protective equipment [PPE - equipment worn to reduce exposure to hazards in
the workplace] to reduce the spread of multidrug-resistant organisms [MDROs - microorganisms that are
resistant to multiple classes of antibiotics and antifungals] in nursing homes) for one of five sampled
residents (Resident 7).
3. Ensure Licensed Vocational Nurse 6 (LVN 6) donned a gown during bolus feeding (a method of
administering liquid nutrition) and medication administration via g-tube to a resident on EBP for one of five
sampled residents (Resident 8).
This deficient practice had the potential to result in the spread and development of infection through
possible cross-contamination (the physical movement or transfer of harmful bacteria from one person,
object, or place to another).
Findings:
1. During a review of Resident 38's History and Physical (H&P- a formal assessment by a healthcare
provider that involves a resident interview, physical exam, and documentation of findings) dated 6/25/2024,
the H&P indicated that the facility originally admitted the resident on 5/23/2022 and readmitted the resident
on 6/25/2024, with diagnoses including hemorrhagic stroke (a life-threatening emergency that happens
when a blood vessel in your brain breaks and bleeds), tracheostomy (an opening surgically created through
the neck into the windpipe to allow air to fill the lungs), gastrostomy (a surgical opening fitted with a device
to allow feedings to be administered directly to the stomach common for people with swallowing problems),
and recurrent urinary tract infection (UTI- an infection in the bladder/urinary tract).
During a review of Resident 38's Minimum Data Set (MDS - a resident assessment tool) dated 11/26/2024,
the MDS indicated that the resident was at persistent vegetative state (a chronic disorder in which an
individual with severe brain damage appears to be awake but shows no evidence of awareness of their
surroundings). The MDS indicated that Resident 2 was dependent to staff (helper does all of the effort) for
oral hygiene, toileting hygiene, showering and bathing, upper and lower body dressing, putting on/talking off
footwear, and personal hygiene. The MDS further indicated that Resident 38 had an indwelling catheter (a
hollow tube inserted into the bladder to drain or collect urine).
During a review of Resident 38's Medication Review Report (physician order) dated 12/23/2024, the
Medication Review Report indicated to place the resident on contact isolation for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 54 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Carbapenem-resistant Enterobacterales (CRE-a type of bacteria that can cause serious infections and can
be hard to treat)/Extended-Spectrum Beta-Lactamases (ESBL- enzymes [proteins that help speed up
metabolism] produced by some bacteria that may make them resistant to some antibiotics) of urine.
During a concurrent observation and interview on 1/27/2025 at 9:42 a.m., with Licensed Vocational Nurse 4
(LVN 4), Housekeeper 1 (HK 1) was observed entering Resident 38's room, which had a contact isolation
sign posted on the door, without wearing a gown. HK 1 collected the trash, exited Resident 38's room, took
off his (HK 1) gloves, and placed the trash bag inside the trash bin and left without performing hand
hygiene. LVN 4 stated all staff entering Resident 38's room are required to wear gloves and gown, because
Resident 38 is on contact isolation. LVN 4 stated HK 1 could potentially spread the infection when entering
other residents' rooms. LVN 4 stated HK 1 exited Resident 38's room and removed his gloves without
performing hand hygiene. LVN 4 stated staff are required to wash their hands or use alcohol-based hand
sanitizer (ABHS) after exiting each resident's rooms. LVN 4 stated the potential outcome of not performing
hand hygiene after exiting a resident room and in between residents is spreading infection to other
residents and staff members.
During an interview on 1/28/2025 at 8:41 a.m., with the Housekeeping Lead (HKL), the HKL stated the
facility's Infection Preventionist (IP) gives in-services regarding infection control to all housekeeping staff.
The HKL stated staff are required to wear a gown when entering a resident's room that has a contact
precaution sign posted. The HKL stated staff are required to perform hand hygiene after exiting each
resident's room, especially a resident under contact precaution. The HKL stated the potential outcome of
not donning a gown when entering a resident's room with contact isolation and not performing hang
hygiene after exiting, is the spread of infection to other residents and facility staff.
During a review of the facility's policy and procedure (P&P) titled, Isolation Precautions-Contact
Precautions, last reviewed 11/2023, the P&P indicated in addition to wearing gloves as outlined under
standard precautions, wear a gown when entering the room if you anticipate that your clothing with have
substantial contact with the patient, environment surfaces, or items in the patient's room. After gown
removal ensure that clothing does not contact potentially contaminated environment surfaces to avoid
transfer of microorganisms to other patients or the environment.
During a review of the facility's P&P titled Isolation Precautions-Standard Precautions, last reviewed
11/2023, the P&P indicated to wash hands after touching blood, body fluids, secretions, excretions and
contaminated items, whether or not gloves are worn. Wash hands immediately after gloves are removed,
between patient contacts and when otherwise indicated to avoid transfer of microorganisms to other
patients or the environment.
2. During a review of Resident 7's Patient Information, the Patient Information indicated the facility originally
admitted the resident on 1/21/2024 and readmitted the resident on 1/29/2024, with diagnoses including
chronic respiratory failure (condition in which not enough oxygen passes from your lungs into your blood)
and persistent vegetative state.
During a review of Resident 7's MDS dated [DATE], the MDS indicated Resident 7 is in a persistent
vegetative state. The MDS indicated that Resident 7 was totally dependent on staff for self-care.
During a review of the facility's posted signage in Resident 7's room, the signage indicated the following,
Enhance Barrier Precautions: Everyone must, clean their hands, including before entering and leaving the
room. Provider and Staff must also: Wear gloves and gown for the following
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 55 of 56
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555217
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacifica Hospital of the Valley Dp Snf
9449 San Fernando Road
Sun Valley, CA 91352
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
High-Contact Resident Care Activities .Device care or use: central line (long, thin, flexible tube that's
inserted into a large vein near the heart), urinary catheter, feeding tube, tracheostomy (an opening created
at the front of the neck so a tube can be inserted into the windpipe [trachea] to help you breathe) .
During a concurrent medication observation and interview on 1/28/2025 at 4:18 p.m., observed Licensed
Vocational Nurse 1 (LVN 1) administer tramadol (medication used for moderate to severe pain) 50
milligrams (mg- unit of measurement) to Resident 7 via g-tube. During the entire process of administering
the medication, LVN 1 was not wearing a protective gown. After the medication administration, LVN 1 stated
that he should have worn a protective gown when administering medication to a resident on enhance
barrier precaution for infection control. LVN 1 stated that wearing a protective gown can prevent Resident 7
from acquiring infection due to cross contamination, as staff's clothing can be contaminated when taking
care of multiple residents which can result to Resident 7 becoming ill.
During a review of the facility's P&P titled, Isolation Precautions, last reviewed on 11/2023, the P&P
indicated in the implementation of Enhanced Standard Precaution to perform hand hygiene and don PPE,
gloves to protect hands, gown to protect body and clothes .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555217
If continuation sheet
Page 56 of 56