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Inspection visit

Health inspection

AHMC SETON MEDICAL CENTERCMS #5552351 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0628 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide a written notice of bed hold (holding or reserving a resident ' s bed while the resident is absent from the facility for therapeutic leave or hospitalization) to four of four sampled residents (Resident 1, 2, 3, and 4) or their responsible party (RP) at the time of transfer to acute care hospital. This failure could result in residents and/or their RP not being fully informed of their right to request a bed hold and to return to the facility after hospitalization, potentially leading to inappropriate discharge. Findings: 1. Resident 1 was initially admitted on [DATE] and was readmitted on [DATE], with diagnoses that include encephalopathy (a general term that describes brain disease, damage, or malfunction usually related to inflammation within the body) and urinary tract infection (an infection in any part of the urinary system). During a concurrent interview and record review on 5/8/25 at 3:37 PM, the Assistant Director of Nursing (ADON) reviewed the facility document, titled Admit/Discharge Report (ADR), dated 12/1/24 to 1/31/25. The ADR indicated Resident 1 was hospitalized on [DATE] and returned to the facility on 1/30/25. During an interview on 5/8/25 at 4:36 PM, Resident 1's RP was sent to the emergency room on 1/8/25. Resident 1's RP stated, They (facility) never gave a 7 (seven) - day hold notice (bed hold notice). She was not given anything. Neither was I. During a concurrent interview and review of Resident 1 ' s electronic health record (EHR) on 5/14/25 at 10:04 AM, Registered Nurse (RN) 1 was unable to find evidence that a written notice of bed hold was given to Resident 1 or their RP. 2. Resident 2 was initially admitted on [DATE] and re-admitted on [DATE], with diagnoses that include left femoral neck fracture (a break in the upper part of the thigh bone that connects the rounded ball of the hip joint to the long shaft of the thigh bone). During a concurrent interview and record review on 5/8/25 at 11:12 AM, the ADON reviewed the ADR. The ADR indicated Resident 2 was transferred to the hospital on 1/5/25 and was discharged to another facility on 1/13/25. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555235 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555235 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/08/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ahmc Seton Medical Center 1900 Sullivan Avenue Daly City, CA 94015 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0628 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few During an interview on 5/8/25 at 2:34 PM, Resident 2 ' s RP was asked if the facility gave a written notice of bed hold during Resident 2 ' s hospitalization on 1/5/25. Resident 2 ' s RP stated, No. I don ' t remember seeing a bed hold notice .they (facility) did not give us a copy. Resident 2's RP further stated, I didn ' t know she (Resident 2) can come back (to the facility) after going to the hospital even after it ' s past 7 days. During a concurrent interview and record review on 5/14/25 at 9:50 AM, RN 1 reviewed Resident 2 ' s EHR. RN 1 was unable to find documentation that a written notice of bed hold was given to Resident 2 ' s RP. RN 1 stated, No, when asked if Resident 2 ' s RP was given a written notice of bed hold. 3. Resident 3 was initially admitted on [DATE] and re-admitted on [DATE], with diagnoses that include congestive heart failure (a condition where the heart can't pump enough blood to meet the body's needs) and hypertensive heart disease with heart failure (damage to the heart muscle due to long-term high blood pressure leading to heart failure). During a concurrent interview and record review on 5/8/25 at 10:25 AM, the ADON reviewed Resident 3 ' s EHR. The ADON stated Resident 3 was hospitalized on [DATE] and returned to the facility on 5/6/25. The ADON was unable to find evidence that a written notice of bed hold was given to Resident 3 ' s RP. When asked how bed hold notification is given to the resident or their RP, the ADON stated, Usually verbal because they ' re (RP) not here during transfer to acute care (hospital). The ADON added, We fax it (bed hold notice) to the billing office. It ' s available if they (resident or RP) want a copy. 4. Resident 4 was initially admitted on [DATE] and re-admitted on [DATE], with diagnoses that include acute bronchitis (a short-term inflammation of the bronchi, the tubes that carry air to your lungs). During a concurrent interview and record review on 5/8/25 at 10:56 AM, the ADON reviewed the ADR. The ADR indicated Resident 4 was transferred to the hospital on 1/29/25 and returned to the facility on 1/30/25. During a concurrent interview and record review on 5/14/25 at 9:26 AM, RN 1 stated Resident 2 ' s family members were notified of the transfer to the hospital via phone. When asked if a written notice of bed hold was given to Resident 2 ' s RP, RN 1 stated, No. Review of the facility policy, titled Bed Hold, revised on 8/2020 and 3/2025, indicated Policy: Residents who require transfer to an acute facility for hospitalization, have the right to request a bed hold. The facility will provide information to the residents/responsible party regarding bed hold during the admission process. When a resident is transferred for acute hospitalization, written notice of his/her right to request a bed hold will be given to the resident/responsible party. Within 24 hours of receipt of the notice, the resident/responsible party shall notify the facility of the request for a bed hold. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555235 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0628GeneralS&S Dpotential for harm

    F628 - Documentation

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

FAQ · About this visit

Common questions about this visit

What happened during the May 8, 2025 survey of AHMC SETON MEDICAL CENTER?

This was a inspection survey of AHMC SETON MEDICAL CENTER on May 8, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at AHMC SETON MEDICAL CENTER on May 8, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.