F 0628
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide the required documentation or notification related to the resident's needs, appeal rights, or
bed-hold policies.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide a written notice of bed hold (holding or reserving a
resident ' s bed while the resident is absent from the facility for therapeutic leave or hospitalization) to four
of four sampled residents (Resident 1, 2, 3, and 4) or their responsible party (RP) at the time of transfer to
acute care hospital.
This failure could result in residents and/or their RP not being fully informed of their right to request a bed
hold and to return to the facility after hospitalization, potentially leading to inappropriate discharge.
Findings:
1. Resident 1 was initially admitted on [DATE] and was readmitted on [DATE], with diagnoses that include
encephalopathy (a general term that describes brain disease, damage, or malfunction usually related to
inflammation within the body) and urinary tract infection (an infection in any part of the urinary system).
During a concurrent interview and record review on 5/8/25 at 3:37 PM, the Assistant Director of Nursing
(ADON) reviewed the facility document, titled Admit/Discharge Report (ADR), dated 12/1/24 to 1/31/25. The
ADR indicated Resident 1 was hospitalized on [DATE] and returned to the facility on 1/30/25.
During an interview on 5/8/25 at 4:36 PM, Resident 1's RP was sent to the emergency room on 1/8/25.
Resident 1's RP stated, They (facility) never gave a 7 (seven) - day hold notice (bed hold notice). She was
not given anything. Neither was I.
During a concurrent interview and review of Resident 1 ' s electronic health record (EHR) on 5/14/25 at
10:04 AM, Registered Nurse (RN) 1 was unable to find evidence that a written notice of bed hold was given
to Resident 1 or their RP.
2. Resident 2 was initially admitted on [DATE] and re-admitted on [DATE], with diagnoses that include left
femoral neck fracture (a break in the upper part of the thigh bone that connects the rounded ball of the hip
joint to the long shaft of the thigh bone).
During a concurrent interview and record review on 5/8/25 at 11:12 AM, the ADON reviewed the ADR. The
ADR indicated Resident 2 was transferred to the hospital on 1/5/25 and was discharged to another facility
on 1/13/25.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555235
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555235
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ahmc Seton Medical Center
1900 Sullivan Avenue
Daly City, CA 94015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0628
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 5/8/25 at 2:34 PM, Resident 2 ' s RP was asked if the facility gave a written notice of
bed hold during Resident 2 ' s hospitalization on 1/5/25. Resident 2 ' s RP stated, No. I don ' t remember
seeing a bed hold notice .they (facility) did not give us a copy. Resident 2's RP further stated, I didn ' t know
she (Resident 2) can come back (to the facility) after going to the hospital even after it ' s past 7 days.
During a concurrent interview and record review on 5/14/25 at 9:50 AM, RN 1 reviewed Resident 2 ' s EHR.
RN 1 was unable to find documentation that a written notice of bed hold was given to Resident 2 ' s RP. RN
1 stated, No, when asked if Resident 2 ' s RP was given a written notice of bed hold.
3. Resident 3 was initially admitted on [DATE] and re-admitted on [DATE], with diagnoses that include
congestive heart failure (a condition where the heart can't pump enough blood to meet the body's needs)
and hypertensive heart disease with heart failure (damage to the heart muscle due to long-term high blood
pressure leading to heart failure).
During a concurrent interview and record review on 5/8/25 at 10:25 AM, the ADON reviewed Resident 3 ' s
EHR. The ADON stated Resident 3 was hospitalized on [DATE] and returned to the facility on 5/6/25. The
ADON was unable to find evidence that a written notice of bed hold was given to Resident 3 ' s RP. When
asked how bed hold notification is given to the resident or their RP, the ADON stated, Usually verbal
because they ' re (RP) not here during transfer to acute care (hospital). The ADON added, We fax it (bed
hold notice) to the billing office. It ' s available if they (resident or RP) want a copy.
4. Resident 4 was initially admitted on [DATE] and re-admitted on [DATE], with diagnoses that include acute
bronchitis (a short-term inflammation of the bronchi, the tubes that carry air to your lungs).
During a concurrent interview and record review on 5/8/25 at 10:56 AM, the ADON reviewed the ADR. The
ADR indicated Resident 4 was transferred to the hospital on 1/29/25 and returned to the facility on 1/30/25.
During a concurrent interview and record review on 5/14/25 at 9:26 AM, RN 1 stated Resident 2 ' s family
members were notified of the transfer to the hospital via phone. When asked if a written notice of bed hold
was given to Resident 2 ' s RP, RN 1 stated, No.
Review of the facility policy, titled Bed Hold, revised on 8/2020 and 3/2025, indicated Policy: Residents who
require transfer to an acute facility for hospitalization, have the right to request a bed hold. The facility will
provide information to the residents/responsible party regarding bed hold during the admission process.
When a resident is transferred for acute hospitalization, written notice of his/her right to request a bed hold
will be given to the resident/responsible party. Within 24 hours of receipt of the notice, the
resident/responsible party shall notify the facility of the request for a bed hold.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555235
If continuation sheet
Page 2 of 2