F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, four problems were identified regarding the facility's fall
prevention program:
1. The facility did not regularly conduct a thorough investigation regarding the primary causes of falls for
Resident 1.
2. The facility did not conduct a fall risk assessment for two of Resident 1's falls.
3. The facility continued using a tab alarm (an alarm that clips onto a resident's clothing) to alert staff for
unassisted transfers for Resident 1 who has a history of unclipping the tab alarm from her clothing. The
facility did not evaluate if a tab alarm was appropriate for Resident1 in decreasing her fall risks.
4. Staff did not consistently implement interventions within Resident 1 's care plans to minimize fall risks for
Resident 1 (application of tab alarm or activation of bed alarm).
These failures resulted in four falls for Resident 1, one of two sample residents within four months (April to
August 2024). On 08/05/2024, Resident 1 fell and fractured all five of her right toes.
Findings:
Review of Resident 1's medical records titled MINIMUM DATA SET (MDS, a standardized resident
assessment tool), dated 02/11/2025, indicated Resident 1:
1. Had memory problems and was moderately impaired in decision making and problem solving.
2. Needed substantial/maximal assistance with toileting and chair/bed to chair transfers.
3. Had no voluntary control over bowel and bladder functions.
Review of Resident 1's medical records titled Event Report, dated 08/08/2024, indicated Resident 1 had
multiple diagnoses including: dementia (a progressive decline in mental abilities, impacting memory,
thinking, and behavior); Parkinson's disease (a progressive brain and spinal cord disorder affecting
movement, causing tremors, stiffness, and slow movement, as well as non-movement symptoms like sleep
problems and mood changes); depression (a mental health condition with display of persistent low mood,
loss of interest, and low energy) ; anxiety (feelings of uneasiness, worry, or dread,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555235
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555235
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ahmc Seton Medical Center
1900 Sullivan Avenue
Daly City, CA 94015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
often accompanied by increased heart rate, sweating, and tension); osteoarthritis (progressive break down
of joint tissues over time); extrapyramidal and movement disorder (a drug-induced movement disorders
causing involuntary movements, muscle contractions, and other motor problems).
Review of Resident 1's medical record titled Morse Fall Scale (a fall risk assessment tool), dated
04/26/2024, indicated she was assessed as at high risk for falls.
Review of Resident 1's medical record titled Care Plan History, dated 03/01/2024, indicated .Resident has
bed alarm when on bed/ tab alarm when up on wheelchair; at risk for fall .
Review of Resident 1's medical record titled Event Report, dated 04/05/2024, indicated .(Resident 1)
SLIDE FROM HER WHEELCHAIR DOWN TO THE FLOOR. FALL IS UNWITNESSED. WHILE ON BED,
BED .(ALARM) IS ON AND TAB ALARM IS ATTACHED-SO . WILL NOT FORGET TO PUT ON WHILE ON
.(wheelchair).
During an observation of Resident 1 on 04/28/2025 at 12:17 PM with the Assistant Director of Nursing
(ADON), Resident 1 was seated in her wheelchair out in the hallway. Resident 1 was able to unclip her tab
alarm unassisted.
During a concurrent interview and record review on 04/28/2025 at 12:36 PM, the Director of Nursing (DON)
stated after a fall, she expected staff to conduct a huddle (meeting) to discuss the fall, identify potential
causes of the fall, and formulate interventions. The DON stated these huddles were documented in their
IDT (interdisciplinary= a group of health care professionals with various areas of expertise who work
together in providing resident care) notes. The DON reviewed the IDT note for the 04/05/2024 fall. After
reviewing the IDT note, the DON stated the IDT charting was unclear regarding if:
1. A tab alarm was applied by staff while Resident 1 was in her wheelchair.
2. The tab alarm was removed by Resident 1. The DON stated Resident 1 has a history of removing her tab
alarms.
3. The tab alarm malfunctioned.
The DON stated the tab alarm may not have been applied prior to the fall on 04/05/2024 as one of the
interventions(s) documented was attachment of the tab alarm while in bed so staff will not forget to put tab
alarm on while on wheelchair.
The DON was asked:
1. For documented evidence staff were reminded to apply Resident 1's tab alarm when she was in her
wheelchair. The DON was unable to provide the requested document.
2. If staff knew Resident 1 had the ability to unclip her tab alarm, should staff have considered using a
different device to manage her fall risk? The DON stated yes.
3. What other interventions staff could have implemented? The DON stated it would have been more
appropriate to use a tamper proof alarm such as a seat belt alarm that alarms when unbuckled.
Review of Resident 1's medical record titled Resident Progress Notes, IDT, dated 04/21/2024,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555235
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555235
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ahmc Seton Medical Center
1900 Sullivan Avenue
Daly City, CA 94015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
indicated at 4:10 AM .while writer making rounds, found resident sitting on the floor with her wet beddings
all around her and wet pads and diapers all around her. Asked resident why she's on the floor, resident
unable to directly relate why she's on the floor . Writer . presumed, resident walk to the bathroom .and upon
returning to bed, trying to look for a pad and ended on the floor. Writer and other staff hadn't heard .
(Resident 1 fall).
During a concurrent interview and record review on 04/28/2025 at 12:36 PM, after reviewing the IDT note
for the 04/21/2024 fall, the DON stated it was not clearly documented if Resident 1's bed alarm was
activated and/or malfunctioned. The DON was unable to provide evidence if staff investigated after the fall
to see if the bed alarm was activated prior to the fall or if the bed alarm was functioning.
Review of Resident 1's medical record titled Resident Progress Notes, IDT, dated 07/04/2024, indicated At
around 11 am . heard .(Resident 1) shouting and found .(Resident 1) on the floor in her bathroom.(Resident
1) on her left side facing the wall. As per .(Resident 1) she was trying to get up from the toilet seat and fell.
Noted that .(Resident 1's) walker is outside the bathroom and .(Resident 1) removed the tab alarm.
Review of Resident 1's medical record titled Resident Progress Notes, IDT, dated 07/04/2024, indicated
there was IDT meeting after her fall. Staff documented .(non-compliant) regarding the call light even she is
reminded to use .(her call light) and .(Resident 1) many times remove the tab alarm .
During a concurrent interview and record review on 04/28/2025 at 12:36 PM, after reviewing the IDT note
for the 07/04/2024 fall, the DON stated Resident 1 was either forgetful and/or non-compliant with using her
call light to ask for assistance with transfers. The DON stated reminders to use call lights or reminding
Resident 1 to ask for assistance may not be the most effective way to decrease her fall risks. The DON
stated more frequent checks to assess toileting needs and/or more frequent supervision might have been
more appropriate.
Review of Resident 1's medical record titled Resident Progress Notes, IDT, dated 08/6/2024, indicated
.Around .(10:15 PM, on 08/05/2024), Reported by .(staff) - Resident was found sitting on the floor in her
room, legs extended. Per resident, ' I thought it was . (Hannukah=a late December religious Jewish holiday)
so I was trying to get to dinner and then I fell ' . Resident with confusion Resident's walker was beside her
bed.
Review of Resident 1's Medical record titled X-ray of the right foot, dated 08/07/2024, indicated Fractures of
the distal necks of the 2nd through 5th metatarsals (2nd, 3rd, 4th and 5th toes) and fracture of the medial
aspect (middle/center section) of the head of the metatarsal of the great toe appear acute (sudden onset).
During a concurrent interview and record review on 04/28/2025 at 12:36 PM, after reviewing the IDT note
for the 08/05/2024 fall, the DON stated the IDT notes failed to identify if the bed alarm was activated or was
not functioning properly. The DON stated staff at the Quality department may have more information
regarding this fall. The DON stated she will ask the department to send over more information.
Review of a document titled FRAMEWORK FOR ROOT CAUSE ANALYSIS AND CORRECTIVE ACTIONS,
dated 08/05/2024, indicated staff did a root cause analysis of the fall on 08/05/2024 and concluded .Bed
alarm was not utilized .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555235
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555235
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ahmc Seton Medical Center
1900 Sullivan Avenue
Daly City, CA 94015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
During an interview on 04/28/2025 at 3:48 PM, the Clinical Quality Analyst (CQA) stated she only
conducted a root cause analysis on Resident 1's fall dated 08/05/2024. The CQA stated she did not
conduct a root cause analysis on Resident 1's other falls on 04/05/2024, 04/21/2024, and 07/04/2024.
Review of the facility's policy titled Fall Prevention and Management, revised on January 2025, indicated .
PURPOSE .Appropriate interventions used to reduce falls and fall-related injuries A fall risk assessment .
will be conducted by the registered nurse and documented in the medical record . After a fall .
During a concurrent record review and interview on 05/14/2025 at 1:00 PM, the ADON was asked to
provide documented evidence fall risk assessments were conducted after Resident 1's falls on 04/05/2024,
04/21/2024, 07/04/2024, and 08/05/2024. The ADON searched Resident 1's medical records and was
unable to provide documented evidence a fall risk assessment was conducted after Resident 1 fell on
[DATE] and 07/04/2024.
During an interview on 05/15/2025 at 1:50 PM, the DON stated her expectation was staff should conduct a
fall risk assessment after each fall within 72 hours. The DON also stated falls regardless of injuries are
treated as unusual occurrences and should be thoroughly investigated to determine root cause(s) and
appropriate intervention(s) implemented to reduce fall risks.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555235
If continuation sheet
Page 4 of 4