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Inspection visit

Health inspection

AHMC SETON MEDICAL CENTERCMS #5552351 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency, 1 of them serious (actual harm or immediate jeopardy). The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Level of Harm - Actual harm Residents Affected - Few **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, four problems were identified regarding the facility's fall prevention program: 1. The facility did not regularly conduct a thorough investigation regarding the primary causes of falls for Resident 1. 2. The facility did not conduct a fall risk assessment for two of Resident 1's falls. 3. The facility continued using a tab alarm (an alarm that clips onto a resident's clothing) to alert staff for unassisted transfers for Resident 1 who has a history of unclipping the tab alarm from her clothing. The facility did not evaluate if a tab alarm was appropriate for Resident1 in decreasing her fall risks. 4. Staff did not consistently implement interventions within Resident 1 's care plans to minimize fall risks for Resident 1 (application of tab alarm or activation of bed alarm). These failures resulted in four falls for Resident 1, one of two sample residents within four months (April to August 2024). On 08/05/2024, Resident 1 fell and fractured all five of her right toes. Findings: Review of Resident 1's medical records titled MINIMUM DATA SET (MDS, a standardized resident assessment tool), dated 02/11/2025, indicated Resident 1: 1. Had memory problems and was moderately impaired in decision making and problem solving. 2. Needed substantial/maximal assistance with toileting and chair/bed to chair transfers. 3. Had no voluntary control over bowel and bladder functions. Review of Resident 1's medical records titled Event Report, dated 08/08/2024, indicated Resident 1 had multiple diagnoses including: dementia (a progressive decline in mental abilities, impacting memory, thinking, and behavior); Parkinson's disease (a progressive brain and spinal cord disorder affecting movement, causing tremors, stiffness, and slow movement, as well as non-movement symptoms like sleep problems and mood changes); depression (a mental health condition with display of persistent low mood, loss of interest, and low energy) ; anxiety (feelings of uneasiness, worry, or dread, (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 555235 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555235 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/16/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ahmc Seton Medical Center 1900 Sullivan Avenue Daly City, CA 94015 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Actual harm Residents Affected - Few often accompanied by increased heart rate, sweating, and tension); osteoarthritis (progressive break down of joint tissues over time); extrapyramidal and movement disorder (a drug-induced movement disorders causing involuntary movements, muscle contractions, and other motor problems). Review of Resident 1's medical record titled Morse Fall Scale (a fall risk assessment tool), dated 04/26/2024, indicated she was assessed as at high risk for falls. Review of Resident 1's medical record titled Care Plan History, dated 03/01/2024, indicated .Resident has bed alarm when on bed/ tab alarm when up on wheelchair; at risk for fall . Review of Resident 1's medical record titled Event Report, dated 04/05/2024, indicated .(Resident 1) SLIDE FROM HER WHEELCHAIR DOWN TO THE FLOOR. FALL IS UNWITNESSED. WHILE ON BED, BED .(ALARM) IS ON AND TAB ALARM IS ATTACHED-SO . WILL NOT FORGET TO PUT ON WHILE ON .(wheelchair). During an observation of Resident 1 on 04/28/2025 at 12:17 PM with the Assistant Director of Nursing (ADON), Resident 1 was seated in her wheelchair out in the hallway. Resident 1 was able to unclip her tab alarm unassisted. During a concurrent interview and record review on 04/28/2025 at 12:36 PM, the Director of Nursing (DON) stated after a fall, she expected staff to conduct a huddle (meeting) to discuss the fall, identify potential causes of the fall, and formulate interventions. The DON stated these huddles were documented in their IDT (interdisciplinary= a group of health care professionals with various areas of expertise who work together in providing resident care) notes. The DON reviewed the IDT note for the 04/05/2024 fall. After reviewing the IDT note, the DON stated the IDT charting was unclear regarding if: 1. A tab alarm was applied by staff while Resident 1 was in her wheelchair. 2. The tab alarm was removed by Resident 1. The DON stated Resident 1 has a history of removing her tab alarms. 3. The tab alarm malfunctioned. The DON stated the tab alarm may not have been applied prior to the fall on 04/05/2024 as one of the interventions(s) documented was attachment of the tab alarm while in bed so staff will not forget to put tab alarm on while on wheelchair. The DON was asked: 1. For documented evidence staff were reminded to apply Resident 1's tab alarm when she was in her wheelchair. The DON was unable to provide the requested document. 2. If staff knew Resident 1 had the ability to unclip her tab alarm, should staff have considered using a different device to manage her fall risk? The DON stated yes. 3. What other interventions staff could have implemented? The DON stated it would have been more appropriate to use a tamper proof alarm such as a seat belt alarm that alarms when unbuckled. Review of Resident 1's medical record titled Resident Progress Notes, IDT, dated 04/21/2024, (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555235 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555235 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/16/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ahmc Seton Medical Center 1900 Sullivan Avenue Daly City, CA 94015 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Actual harm Residents Affected - Few indicated at 4:10 AM .while writer making rounds, found resident sitting on the floor with her wet beddings all around her and wet pads and diapers all around her. Asked resident why she's on the floor, resident unable to directly relate why she's on the floor . Writer . presumed, resident walk to the bathroom .and upon returning to bed, trying to look for a pad and ended on the floor. Writer and other staff hadn't heard . (Resident 1 fall). During a concurrent interview and record review on 04/28/2025 at 12:36 PM, after reviewing the IDT note for the 04/21/2024 fall, the DON stated it was not clearly documented if Resident 1's bed alarm was activated and/or malfunctioned. The DON was unable to provide evidence if staff investigated after the fall to see if the bed alarm was activated prior to the fall or if the bed alarm was functioning. Review of Resident 1's medical record titled Resident Progress Notes, IDT, dated 07/04/2024, indicated At around 11 am . heard .(Resident 1) shouting and found .(Resident 1) on the floor in her bathroom.(Resident 1) on her left side facing the wall. As per .(Resident 1) she was trying to get up from the toilet seat and fell. Noted that .(Resident 1's) walker is outside the bathroom and .(Resident 1) removed the tab alarm. Review of Resident 1's medical record titled Resident Progress Notes, IDT, dated 07/04/2024, indicated there was IDT meeting after her fall. Staff documented .(non-compliant) regarding the call light even she is reminded to use .(her call light) and .(Resident 1) many times remove the tab alarm . During a concurrent interview and record review on 04/28/2025 at 12:36 PM, after reviewing the IDT note for the 07/04/2024 fall, the DON stated Resident 1 was either forgetful and/or non-compliant with using her call light to ask for assistance with transfers. The DON stated reminders to use call lights or reminding Resident 1 to ask for assistance may not be the most effective way to decrease her fall risks. The DON stated more frequent checks to assess toileting needs and/or more frequent supervision might have been more appropriate. Review of Resident 1's medical record titled Resident Progress Notes, IDT, dated 08/6/2024, indicated .Around .(10:15 PM, on 08/05/2024), Reported by .(staff) - Resident was found sitting on the floor in her room, legs extended. Per resident, ' I thought it was . (Hannukah=a late December religious Jewish holiday) so I was trying to get to dinner and then I fell ' . Resident with confusion Resident's walker was beside her bed. Review of Resident 1's Medical record titled X-ray of the right foot, dated 08/07/2024, indicated Fractures of the distal necks of the 2nd through 5th metatarsals (2nd, 3rd, 4th and 5th toes) and fracture of the medial aspect (middle/center section) of the head of the metatarsal of the great toe appear acute (sudden onset). During a concurrent interview and record review on 04/28/2025 at 12:36 PM, after reviewing the IDT note for the 08/05/2024 fall, the DON stated the IDT notes failed to identify if the bed alarm was activated or was not functioning properly. The DON stated staff at the Quality department may have more information regarding this fall. The DON stated she will ask the department to send over more information. Review of a document titled FRAMEWORK FOR ROOT CAUSE ANALYSIS AND CORRECTIVE ACTIONS, dated 08/05/2024, indicated staff did a root cause analysis of the fall on 08/05/2024 and concluded .Bed alarm was not utilized . (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555235 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555235 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/16/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ahmc Seton Medical Center 1900 Sullivan Avenue Daly City, CA 94015 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Actual harm Residents Affected - Few During an interview on 04/28/2025 at 3:48 PM, the Clinical Quality Analyst (CQA) stated she only conducted a root cause analysis on Resident 1's fall dated 08/05/2024. The CQA stated she did not conduct a root cause analysis on Resident 1's other falls on 04/05/2024, 04/21/2024, and 07/04/2024. Review of the facility's policy titled Fall Prevention and Management, revised on January 2025, indicated . PURPOSE .Appropriate interventions used to reduce falls and fall-related injuries A fall risk assessment . will be conducted by the registered nurse and documented in the medical record . After a fall . During a concurrent record review and interview on 05/14/2025 at 1:00 PM, the ADON was asked to provide documented evidence fall risk assessments were conducted after Resident 1's falls on 04/05/2024, 04/21/2024, 07/04/2024, and 08/05/2024. The ADON searched Resident 1's medical records and was unable to provide documented evidence a fall risk assessment was conducted after Resident 1 fell on [DATE] and 07/04/2024. During an interview on 05/15/2025 at 1:50 PM, the DON stated her expectation was staff should conduct a fall risk assessment after each fall within 72 hours. The DON also stated falls regardless of injuries are treated as unusual occurrences and should be thoroughly investigated to determine root cause(s) and appropriate intervention(s) implemented to reduce fall risks. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555235 If continuation sheet Page 4 of 4

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0689SeriousS&S Gactual harm

    F689 - Accidents

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

FAQ · About this visit

Common questions about this visit

What happened during the May 16, 2025 survey of AHMC SETON MEDICAL CENTER?

This was a inspection survey of AHMC SETON MEDICAL CENTER on May 16, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at AHMC SETON MEDICAL CENTER on May 16, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.