Skip to main content

Inspection visit

Health inspection

RANCHO MIRAGE HEALTH AND REHABILITATION CENTERCMS #5552471 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to report allegations of sexual abuse to the California Department of Public Health (CDPH) within two hours after the allegation was made for one of three sampled residents (Residents 1). This failure could have resulted in an unsafe living environment for Res 1. Findings: On February 14, 2024, an unannounced visit was made to the facility to investigate an allegation of sexual abuse. A review of Resident 1's admission RECORD, dated February 14, 2024, indicated, Resident 1 was admitted to the facility on [DATE], with a diagnosis of right sided weakness/paralysis, due to a history of stroke. A review of Resident 1's Brief Interview for Mental Status (BIMS- test for cognitive functioning), dated February 3, 2024, indicated, the resident had a score of 7 (Severe cognitive impairment). A review of Resident 1's Progress Notes, dated February 3, 2024, at 2:43 p.m., indicated, .Called and notified pt's (patient's) daughter .from early incident .nurse witnessed . in dining room .she observed during shift that another pt (Resident 2) had inappropriately touched pt (name of Resident 1) . A review of Resident 2's admission RECORD, dated February 14, 2024, indicated, Resident 2 was admitted to the facility on [DATE], with a diagnosis of congestive heart failure (heart doesn't pump blood well enough for the body's needs). A review of Resident 2's BIMS, dated December 20, 2023, indicated, the resident had a score of 12 (moderate cognitive impairment). On February 14, 2024, at 12:30 p.m., an interview was conducted with the facility Administrator (Admin). The Admin stated, Resident 1's family member stormed into his office on February 9, 2024, and stated why didn't you tell me (Res 1) was sexually abused. The Admin stated, Resident 1's family member told him that an incident happened in the dining room, when Residents 1 & 2 were observed holding hands, by LVN 1. The Admin stated, Resident 1 had her hand on top of Resident 2's hand. The Admin stated, both Residents 1 & 2's hands were placed on Resident 1's right thigh. The Admin stated, LVN (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 555247 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555247 B. Wing A. Building (X3) DATE SURVEY COMPLETED 03/25/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Rancho Mirage Health and Rehabilitation Center 39950 Vista Del Sol Rancho Mirage, CA 92270 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few 1 separated both residents and informed the charge nurse (LVN 2). Admin further stated, he was not notified of the incident between Residents 1 and 2 and neither was the DON (Director of Nursing) on February 3, 2024. The Admin further stated, he should have reported to CDPH when Resident 1's family member brought up the allegation. The Admin stated, any type of abuse or allegation should be reported within two hours. On February 14, 2024, at 12:47 p.m., LVN 1 was interviewed. LVN 1 stated, on February 3, 2024, approximately at 12 p.m., she observed Resident 1 was sitting really close to her, side by side and Resident 2 had his hand between Resident 1's legs. LVN 1 stated, it seemed the position of Resident 2's hand was inappropriate. LVN 1 stated, I don't think she (Resident 1) knew what was going on. LVN 1 stated, she informed her charge nurse (LVN 2). On February 14, 2024, at 2 p.m., LVN 2 was interviewed. LVN 2 stated, the incident happened on February 3, 2024, between 11-12 p.m. LVN 2 stated, she heard a conversation, voice getting louder in the dining room. LVN 2 stated, LVN 1 came out of the dining room upset. LVN 2 stated, LVN 1 told her Resident 2's hand was in between Resident 1's legs. LVN 2 stated, she told LVN 1 to inform the charge nurse of the incident (between Residents 1 and 2). LVN 2 stated, the person who witnessed the incident should report to the state (CDPH). On February 14, 2024, at 4 p.m., an interview was conducted with Social Services Director (SSD), who stated, she found out on February 5, 2024, through the communication board (communication via electronic charting to department heads and nursing staff). The SSD stated, Residents 1 and 2 were holding hands and their hands were in Resident 1's lap. The SSD stated, she did not report (to the authorities), because she wanted to investigate to see if it was reportable. SSD further stated, she did not report the incident to Admin or DON, until February 9, 2024. The SSD stated, she would report abuse right away to abuse coordinator, DON, or file the report herself with authorities CDPH, ombudsman, APS (Adult Protective Services) if needed. On February 14, 2024, at 4:35 p.m., an interview was conducted with the Director of Nursing (DON), who stated, we are all mandated reporters and if she saw or heard something that was reportable, she would report it immediately. On March 1, 2024, at 9:22 a.m., an interview was conducted with Resident 1's Family Member (FM), who stated, on February 3, 2024, LVN 1 informed her, she saw Resident 2's hands in-between Resident 1's legs in the dining room. The FM further stated, I kinda let it go (Residents 1 & 2's hands in Resident 1's lap), because I thought it was reported by the facility to CDPH. The FM stated, until February 9, 2024, when she asked the Admin of what happened with Resident 1's sexual abuse. The FM stated, the Admin said, What abuse? The FM stated, she realized, the sexual abuse allegation was not reported to authorities by the Admin and or facility. The FM stated, she reported the sexual abuse allegation on February 13, 2024 (10 days after she was made aware of the incident). A review of the facility's Policy & Procedure, titled, Abuse Prevention and Mandated Reporting, revised, August 2021, indicated, .Purpose: To ensure that resident's rights are protected by providing a method for the prevention of any type of resident abuse . Policy .Each resident has the right to be free from . reasonably (sic) suspicion of abuse . Reporting .Facility staff members are required to report incidents of known or suspected abuse as follows .Suspected abuse, neglect, exploitation or mistreatment (including injuries of unknown source and misappropriation of resident property) will (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555247 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555247 B. Wing A. Building (X3) DATE SURVEY COMPLETED 03/25/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Rancho Mirage Health and Rehabilitation Center 39950 Vista Del Sol Rancho Mirage, CA 92270 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 be reported within two hours .If events that cause the allegation do not involve abuse or not resulted in serious bodily injury, the report must be made within twenty-four hours . Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555247 If continuation sheet Page 3 of 3

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

FAQ · About this visit

Common questions about this visit

What happened during the March 25, 2024 survey of RANCHO MIRAGE HEALTH AND REHABILITATION CENTER?

This was a inspection survey of RANCHO MIRAGE HEALTH AND REHABILITATION CENTER on March 25, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at RANCHO MIRAGE HEALTH AND REHABILITATION CENTER on March 25, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.