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Inspection visit

Health inspection

RANCHO MIRAGE HEALTH AND REHABILITATION CENTERCMS #5552471 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure that one of three residents (Resident 1) was monitored following an allegation of physical abuse. Residents Affected - Few This failure had the potential to affect Resident 1 ' s emotional and psychosocial wellbeing. Findings: On September 10, 2024 at 9:00 a.m., an unannounced visit to the facility was conducted to investigate an allegation of physical abuse. On September 10, 2024, Resident 1 ' s medical record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses which included left shoulder osteoarthritis (a disease where the tissues [a group of cells] of the joints break down overtime.) A review of Resident 1 ' s History and Physical, dated August 22, 2024, indicated, Resident 1 had mental capacity. A review of Resident 1 ' s Minimum Data Set (MDS - an assessment tool), dated August 26, 2024, indicated Resident 1 had a Brief Interview for Mental Status (tool used to assess a resident's cognitive function) score of 15 (cognitively intact). A review of Resident 1 ' s eINTERACT Change of Condition Evaluation, dated August 26, 2024, indicated, .Caregiver .alleged CNA handled resident roughly during transfer causing moderate to severe pain in the left shoulder . Further review of Resident 1's progress notes from August 26 to August 29, 2024, indicated there was no documented evidence Resident 1 was monitored after the physical abuse allegation. On September 10, 2024, at 10:10 a.m., during a concurrent interview and review of Resident 1 ' s progress notes with License Vocational Nurse (LVN) 1, he stated, Resident 1 ' s caregiver alleged CNA 1 was rough and caused pain to resident during a transfer on August 26, 2024. LVN 1 further stated the process for abuse monitoring requires that the resident involved be monitored for 72 hours after the abuse incident or allegation to observe for any psychosocial effect, emotional distress, behavioral changes , or delayed physical injuries. LVN 1 stated, Resident 1 was not monitored for 72 hours after the alleged physical abuse. LVN 1 further stated, Resident 1 should have been monitored for any emotional distress or any behavior changes. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555247 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555247 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/30/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Rancho Mirage Health and Rehabilitation Center 39950 Vista Del Sol Rancho Mirage, CA 92270 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few On September 10, 2024, at 10:45 a.m., during a concurrent interview and review of Resident 1 ' s progress notes with the Director of Nursing (DON), she stated, Resident 1 was not monitored after the alleged physical abuse incident on August 26, 2024. The DON stated a resident involved in an abuse allegation needs to be monitored for 72 hours to detect any negative effects on the resident. The DON further stated, it is important to monitor the resident after an abuse allegation to assess for any emotional or psychosocial effects and latent physical injuries. The DON stated her expectation is for nursing to conduct 72-hour monitoring and documentation of the resident involved after an abuse incident or allegation. The DON further stated, Resident 1 should have been monitored for any emotional distress, and or latent bodily injuries. On September 10, 2024, at 1:20 p.m., during an interview with the DON, she stated the facility does not have a specific policy related to 72-hour monitoring. The DON further stated it is the facility ' s standard practice to monitor residents every shift for 72 hours after any abuse allegations, and the monitoring is documented in the resident ' s medical records. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555247 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

FAQ · About this visit

Common questions about this visit

What happened during the September 30, 2024 survey of RANCHO MIRAGE HEALTH AND REHABILITATION CENTER?

This was a inspection survey of RANCHO MIRAGE HEALTH AND REHABILITATION CENTER on September 30, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at RANCHO MIRAGE HEALTH AND REHABILITATION CENTER on September 30, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.