F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the needs were accommodated for 2
of 34 sampled residents (Resident 19 and Resident 2) who had impaired vision, when Resident 19's and
Resident 2's call light (a device used to request assistance from facility staff) were not accessible. This
failure resulted in Resident 19 and Resident 2 experiencing frustration and anxiety about not having needs
met in timely manner and endangered their safety.Findings:1.A review of the admission Record indicated
the facility admitted Resident 19 in 2021 with multiple diagnoses which included lung disease, muscle
weakness, and blindness. A Review of Resident 19's Minimum Data Set (MDS - a federally mandated
resident assessment tool) dated 3/7/25 indicated the resident was cognitively intact. A review of the
resident's MDS vision assessment indicated Resident 19's vision was severely impaired. During a
concurrent observation and interview with Resident 19 on 9/2/25, at 9:15 a.m., the resident was in his bed
with breakfast tray in front of him. Resident 19 was noted to be touching around the tray with his hands and
explained that was he was unable to see due to blindness. Resident 19 stated he was unable to find coffee
and was waiting for his Certified Nursing Assistant (CNA). Resident started touching the bed around him
and under his pillow attempting to find his call light. Resident 19 added, I can't find it [call light]. It's very
frustrating and it's not the first time that I can't find my call button. Resident 19 explained, If I can't find it, I
yell out for help. They don't like it, but I have no choice. Sometimes it's a simple thing like I want coffee or
water, but I'm scared if its emergency, something with my breathing and I can't find my call button, it's life or
death situation. Resident 19's call light was observed hanging above his head on the right side of the bed
frame, lowered all the way to the floor and not accessible to the resident. During a concurrent observation
and interview on 9/2/25, at 9:21 a.m., with Restorative Nurse Assistant (RNA 2) in Resident 19's room,
RNA 2 confirmed Resident 19's call light was not within reach. RNA 2 stated Resident 19 was alert and
able to call for assistance and validated that the resident was legally blind. RNA 2 stated resident should
always have his call light near him to call for assistance because he was at high risk for falls. A review of
Resident 19's ‘At risk for falls' care plan indicated the resident has vision problems and poor safety
awareness. One of the interventions indicated, Encourage and remind to call staff for assistance.Call light
within reach. A review of Resident 19's care plan titled, [The resident] has an ADL [Activities of Daily Living
- routine tasks/activities such as bathing, dressing and toileting a person performs daily to care for
themselves] self-performance deficit initiated on 4/7/21 indicated interventions which included, Encourage
the resident to use the call bell to call for assistance.Staff to described [sic] where are his belongings are
located and emphasized to ask for staff assistance. A review of Resident 19's care plan titled, Resident has
behaviors of calling/yelling staff's name repeatedly.Tends to yell for his needs, initiated 3/9/23 included
interventions, Anticipate resident's need [sic].Ask resident his needs before leaving the resident's room.Call
light within reach. 2.A
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 25
Event ID:
555261
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
review of the admission Record indicated Resident 2 was admitted to the facility in 2024 with multiple
diagnoses which included kidney failure with dependance on renal dialysis (a treatment to cleanse the
blood of wastes and extra fluids artificially through a machine when the kidneys have failed), anxiety
disorder and legal blindness. Resident 2's clinical record indicated the resident spoke language other than
English. A review of Resident 2's MDS dated [DATE] indicated that the resident's cognition was moderately
impaired, and the resident had highly impaired vision. During an observation on 9/3/25, at 4:30 p.m.,
Resident 2 was observed in a specialized high back wheelchair parked parallel to her bed facing other side
of the room. The resident was observed sliding down the wheelchair with her legs bent. The resident kept
turning her head around and was talking in her native language. The resident rubbed her right hip, moaned
and looked uncomfortable. Resident 2's call light was observed on the bed, about 3 feet away from
resident's reach. A Licensed Nurse (LN 10) had the medication cart parked next to Resident 2's room
entrance and was preparing medications. During a concurrent observation and interview with LN 10 on
9/3/25, at 4:33 p.m., LN 10 stated she did not check on Resident 2 since the resident came back from
dialysis around 4 p.m. Upon entering Resident 2's room, LN 10 stated, Ah, no, she looks very
uncomfortable.She's tired, she needs to be in bed. LN 10 stated the resident was able to use her call light
to ask for assistance and validated that the resident's call light was not within reach and the resident was
unable to call for help. LN 10 stated Resident 2 was unable to see and was at risk for falls and should have
her call light within reach at all times. A review of Resident 2's care plan titled, At risk for falls, initiated
12/24/24 contained the following interventions, Assist with ADL's and transfers.Call light within
reach.Encourage and remind to call staff for assistance. A review of Resident 2's ‘ADL self-care
performance deficit' care plan initiated 12/24/24 indicated the resident required assistance with personal
care and transferring. One of the interventions indicated, Encourage the resident to use the light to call for
assistance. A review of the facility's ‘Answering the Call Light,' policy dated 9/2022, indicated, The purpose
of this procedure is to ensure timely responses to the resident's requests and needs.Be sure that the call
light is plugged in and functioning at all times.Ensure that the call light is accessible to the resident when in
bed, from the toilet, from the shower or bathing facility and from the floor. During an interview with Director
of Nursing (DON) on 9/5/25, at 10:20 p.m., the DON stated that call lights should be within resident's reach
whether resident was in bed or in wheelchair so that the resident could communicate their needs,
especially for residents who were at risk for falls. The DON agreed that if the call light was not accessible,
residents' needs might not be met in a timely manner and had the potential to affect resident safety.
Event ID:
Facility ID:
555261
If continuation sheet
Page 2 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's
ability to function.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure that one of 34 sampled residents,
(Resident 42) was free of unnecessary psychotropic medications (drugs that affect the mind and brain,
altering mood, perception, and behavior) when Resident 42 received quetiapine (an antipsychotic
medication) used to treat schizophrenia (a mental illness that is characterized by disturbances in thought)
and bipolar disorders (mental illnesses that are characterized by mood swings that range from the lows of
depression to elevated periods of emotional highs) for an inadequate indication and contrary to the risk of
adverse consequences of black box warning (a prominent, bold-faced warning placed on the labels of
prescription medications to alert healthcare professionals and patients about serious risks associated with
the drug) where the attending physician did not provide an adequate rationale for its use. This failure
resulted in the potential for Resident 42 suffering adverse effects such as sedation, falls, abnormal
involuntary movements, and death.Findings:Resident 42 was admitted to the facility on [DATE] from the
hospital after suffering an intercranial hemorrhage (bleeding within the skull, or cranium, where the brain is
located). Resident 42 had an admission history of stroke (a medical emergency that occurs when blood
flow to the brain is interrupted), non-Alzheimer's (a disease characterized by progressive decline in mental
abilities) dementia (any type of dementia not caused by Alzheimer's disease), difficulty walking, and muscle
weakness. Resident 42 was at risk for falls and injury.After admission to the facility, Resident 42 was
diagnosed with VASCULAR DEMENTIA (a type of cognitive decline caused by damage to the blood
vessels in the brain), UNSPECIFIED SEVERITY, WITH OTHER BEHAVIORAL DISTURBANCE,
UNSPECIFIED PSYCHOSIS (a severe mental condition in which thought, and emotions are so affected
that contact is lost with reality) NOT DUE TO A SUBSTANCE OR KNOWN PHYSIOLOGICAL CONDITION,
INSOMNIA (trouble falling asleep or staying asleep) UNSPECIFIED, and REPEATED FALLS.A review of
Resident 42's Physician Order, dated 3/7/2025, indicated an order for quetiapine 25 mg (milligram, unit of
measure), 12.5 mg in the morning and 25 mg at bedtime. During a record review of Resident 42's Minimum
Data Set (MDS-a resident assessment and classification tool), dated 2/12/24, MDS indicated Resident 42
had moderate cognitive impairment. MDS dated [DATE] and 8/15/25 indicated severe cognitive impairment.
MDS 2/12/25, 5/19/25, and 8/15/25 indicated signs and symptoms of delirium (temporary state of mental
confusion and disorientation that can cause significant changes in a person's behavior, thinking, and
perception) were not present. MDS further indicated potential indications of psychosis (sensory
experiences that occur without any external stimulus) were not present. MDS 2/12/25 indicated no
Psychotic Disorder (other than schizophrenia) diagnosis. MDS dated [DATE] and 8/15/25 indicated an
active diagnosis of a Psychotic disorder (other than schizophrenia). During a review of the Consultant
Pharmacist's (CP) Medication Regimen Review (MRR) for 3/1/25 to 3/13/25, the MRR indicated a
recommendation for quetiapine's indication to be changed to Behavioral and Psychological Symptoms of
Dementia manifested by physical and verbal aggression.During a record review of Resident 42's Order
Audit Report provided by the facility on 9/5/25, indicated an order for Trazadone (an antidepressant drug
used to promote sleep) 50 mg at bedtime for inability to sleep related to insomnia on 4/30/24. Resident 42's
Order Audit Report indicated an order for melatonin (a dietary supplement used to promote sleep) 3 mg at
bedtime for inability to sleep on 12/13/24. Resident 42's Order Audit Report indicated an order for
quetiapine 12.5 mg once a day and 25 mg at bedtime for mood and behavior regulation on 3/7/25.During a
review of the CP's MRR for 4/1/25 to 4/12/25, the MRR indicated the pharmacist request for the attending
physician to: review the quetiapine order and include a more detailed indication, confirm that the order is
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 3 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
continuous, confirm dose reduction due to daytime drowsiness, to include targeted behaviors in the order
as well as behavior monitoring, and to consult on discontinuation of the quetiapine order.Resident 42 was
diagnosed with Unspecified Psychosis on 4/26/25.During a review of the CP's MRR dated 7/31/25, the
MRR indicated the pharmacist alerting Resident 42 had seven falls in two months at varying times of day,
that the medications quetiapine, trazadone, blood pressure medications, the diuretic (medications that
increase urine output) and gout (a form of arthritis) mediation and conditions that could be contributing to
the falls. The MRR also indicated the CP's recommendation of a trial of reduced dosing of quetiapine. The
MRR indicated the MD's response to discontinue Trazadone, Melatonin, and the diuretic with no rationale
provided.During a record review of Resident 42's Order Audit Report provided by the facility on 9/5/25,
indicated discontinuation of Trazadone and Melatonin on 8/1/25.During an interview on 9/4/25 at
approximately 11:14 a.m. with Certified Nursing Assistant 2 (CNA 2), CNA 2 stated Resident 42 is a fall
risk. CNA 2 stated resident 42 is very friendly with the staff and sometimes yells out, but does not get
verbally or physically aggressive. CNA 2 added Resident 42 slept well in bed at night and s/he tried to get
out of bed when not tired. CNA 2 stated Resident 42 sleeps in his/her wheelchair during the day. CNA 2
was unaware of any sleep issues.During an observation of Resident 42 at the nurse's station on 9/4/25 at
approximately 11:18 a.m., Resident 42 was observed sitting in his/her wheelchair outside of nurses station
with magazines and a foreign language newspaper unopened in front of the resident. Resident 42 stated
s/he had trouble deciding what to do. Resident 42 appeared awake, but drowsy and confused to place and
person as s/he stated that LN 8 was his/her pastor.During an interview with the facility CP on 9/4/25 at
approximately 3 p.m., the CP stated that quetiapine was prescribed for Resident 42 for psychosis. The CP
was aware of the black box warning for quetiapine which was increased risk of death for dementia patients
being treated with quetiapine. The CP stated Resident 42 was not taking any medications for insomnia as
trazadone was discontinued on 8/1/25.During an interview with MD on 9/5/25 at approximately 9:56 a.m.,
MD stated h/she diagnosed Resident 42 with Vascular Dementia because Resident 42 has a history of
vascular disease and [stroke] which are associated with Vascular Dementia. MD further stated h/she did not
perform any diagnostic tests to confirm the diagnosis for Vascular Dementia. MD stated s/he assumed
Resident 42 had vascular dementia and diagnosed Resident 42 with Unspecified Psychosis based on
Resident 42 having active visual hallucinations and disorientation prior to taking quetiapine. MD stated s/he
observed Resident 42 having active hallucinations and that some hallucination observations were
documented in the physician and nurse practitioner notes. MD acknowledged the black box warning for
quetiapine, involuntary movements and death. MD stated s/he had considered dementia medications, but
Resident 42's dementia is less likely Alzheimer's in his opinion. MD stated the family wanted Resident 42
on quetiapine. MD stated that s/he had not received MRR recommendations from the consultant
pharmacist. MD stated quetiapine promotes sleep as a side effect and is not aware of Resident 42 suffering
from insomnia currently and that Resident 42 is not currently on medications for insomnia. MD stated that
Resident 42 has not been referred to a psychiatrist.During a record review of quetiapine package insert,
revised October 2013, the black box warning indicated, Elderly patients with dementia-related psychosis
treated with antipsychotic drugs are at an increased risk of death. [quetiapine] is not approved for elderly
patients with dementia-related psychosis. and Warnings and Precautions, Cerebrovascular Adverse
Reactions, Including Stroke, in Elderly Patients with Dementia-Related Psychosis. The quetiapine package
insert indicated quetiapine is indicated for the treatment of schizophrenia and bipolar disorders and
Quetiapine may induce orthostatic hypotension (low blood pressure), dizziness, and syncope (fainting) and
may lead to falls.During a record review of Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 4 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
42's Order Audit Report provided by the facility on 9/5/25, the report indicated the current active quetiapine
order was prescribed on 4/26/25 for, Physical and verbal aggression related to Vascular Dementia
Unspecified. During a record review of Resident 42's Preadmission Screening and Resident Review
(PASRR- an assessment for serious mental illness, intellectual disability, developmental disability, or related
condition(s)), dated 3/6/24 and 5/9/25, the PASRR assessments indicated negative for serious mental
illness or intellectual/developmental disability and there was no need for screening and providing care and
treatment for serious mental illness at that time.During a record review of Resident 42's orders, review
indicated there was no order for monitoring for resident hallucinations.During a record review of Resident
42's physician and Nurse Practitioner (NP) progress notes from 1/2/25 to 3/12/25, the NP's progress notes
indicated no documentation of observations of Resident 42 experiencing hallucinations. Both NP visit notes
dated 3/3/25 and 3/7/25 indicated NP's plan to order and initiate quetiapine for Behavioral
aggression/Dementia. The MD note dated 3/12/25 indicated continuing quetiapine as well as trazadone due
to having less behaviors.During a record review of Resident's 42's Fall Care Plan dated 8/20/25, Resident
42 had 8 falls between 5/15/25 and 7/30/25.During a record review of the facility's Policy and Procedure
(P&P) titled, Antipsychotic Medications Use, revised July 2022, the P&P indicated, Antipsychotic
medications shall generally be used for the following conditions/diagnoses. Psychosis in the absence of
dementia. And antipsychotic medications will generally only be considered if. the symptoms are identified
as being due to mania or psychosis (such as auditory, visual, or other hallucinations; delusions, paranoia or
grandiosity).
Event ID:
Facility ID:
555261
If continuation sheet
Page 5 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure two of 34 sampled residents
(Resident 102 and Resident 8) received treatment and care in accordance with professional standards of
practice and comprehensive person-centered care plans, when:1.The facility did not follow Resident 102's
physician's order for Speech Therapy evaluation and treatment (ST or SLP, a Speech Language
Pathologist; an assessment and treatment of swallowing disorders) and did not follow ST recommendations
from prior assessment;2. Resident 8's hold parameters for blood pressure (BP) medications were not
followed as ordered; and,3. Resident 8's weight changes were not reported to the physician as
orderedThese failures placed Resident 102 at risk for complications related to her swallowing and had the
potential to affect Resident 102 and Resident 8's health and safety. Findings:
Residents Affected - Some
1.A review of the admission Record indicated the facility admitted Resident 102 in 2024 with multiple
diagnoses which included dementia (impairment of brain function including loss of memory and judgment)
and dysphasia (difficulty or inability to swallow).
A review of Resident 102's Minimum Data Set (MDS – a federally mandated resident assessment
tool) dated 7/7/25 indicated the resident's cognition was severely impaired.
A review of Resident 102' Order Summary Report contained a physician order dated 6/26/25 which
indicated, ST eval [evaluation] and treatment.
A review of Resident 102's clinical records had no documented evidence that the physician order for
speech therapy was followed. There was no documented evidence that the physician was informed that
Resident 102 did not receive swallowing evaluation since 6/26/25 as prescribed.
A review of Resident 102's clinical records revealed Speech Therapy Evaluation and Plan of Care that was
completed 7/2/24. The ST evaluation indicated that Resident 102 had swallowing problem and had history
of coughing and choking with meals. The ST documented that the resident was referred to ST services for
dysphasia due to need for assistance with meals and risk for aspiration. Speech Therapy treatment was
completed on 7/12/24 and the discharge summary indicated, To facilitate safety .it is recommended the
patient uses the following strategies .during oral intake: general swallow techniques/ precautions .alteration
of liquids/solids upright posture during meals.Supervision for Oral intake=Close supervision.
A review of Resident 102's 'Risk for aspiration' care plan dated 7/2/24 indicated that the resident will not
experience sign and symptoms of aspiration [aspiration is a major risk of dysphasia, where food or liquids
enters the lungs which can lead to infection] given implementation of swallow strategies and environmental
modifications (feed assist/supervision).
During an observation on 9/2/25, at 9:25 a.m., Resident 102 was observed in her bed eating her breakfast
independently. The sign on the wall above the resident's head indicating 'Swallowing Guidelines' was
observed hanging upside down and folded in half.
During a concurrent observation and interview on 9/2/25, at 9:29 a.m., Certified Nursing Assistant CNA 1)
lifted the sign and explained that the sign did not have the resident's name, but it listed Resident 102's son
phone number. CNA 1 stated, It does say 1:1 assistance/supervision during meal. CNA 1 stated he was not
aware of any swallowing precautions for Resident 102 and added, She always eats by herself, not sure why
there is a sign that she needs assistance with feeding. Might be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 6 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
outdated. CNA 1 stated that the resident ate her meals in bed most of the time.
Level of Harm - Minimal harm
or potential for actual harm
During an interview with Restorative Nursing Assistant (RNA 3) on 9/3/25, at 10:20 a.m., RNA 3 stated, The
resident always eats in her room independently. Not aware of any swallowing issues, not aware of
aspiration precautions.Not seen her coughing or choking. Usually, nurses tell us if any changes in residents
or any precautions.
Residents Affected - Some
During phone interview with Speech Therapist (ST) on 9/3/25, at 4:23 p.m., the ST stated she could not
recall if Resident 102 had swallow evaluation and treatment completed in the last 6 months. The ST added
that the facility would contact her if the resident had ST evaluation ordered by physician but could not recall
if she was contacted.
During a concurrent interview and record review on 9/5/25 at 8:50 a.m., the Director of Nursing (DON)
validated that Resident 102's physician ordered ST evaluation and treatment on 6/26/25. The DON stated,
ST evaluation not done. Not sure what happened, obviously miscommunication.
During a continued interview on 9/5/25 at 8:50 a.m., the sign with Swallowing Guidelines posted on the wall
was discussed. The DON stated she was not aware of aspiration precautions for Resident 102 since her
diet was changed from mechanical chopped to regular diet on 6/30/25. Upon reviewing ST evaluation
completed 7/2/24 and ST discharge summary and swallowing recommendations related to aspiration
precautions dated 7/12/24, the DON did not provide the answer if the 'Swallowing Guidelines' from previous
ST evaluation dated 7/12/24 were to be followed. The DON did not provide documented evidence that the
resident's 'Swallowing Guidelines' were discontinued.
A review of the facility's policy titled, Dysphasia – Clinical Protocol, revised 9/17, indicated, The staff
and physician will identify individuals with a history of swallowing difficulties or related diagnoses such a
dysphasia.Based on information collected.the staff and practitioner, in conjunction with SLP [Speech
Language Pathologist/ST] will define the situation carefully.will identify and document pertinent
information.The staff and physician will identify and address any complications of swallowing disorders and
their underlying causes.
2. During a review of Resident 8's admission records, the records indicated Resident 8 was admitted to the
facility in April 2025 with diagnoses that included atherosclerotic heart disease (reduction of blood flow due
to a build-up of plaque in the arteries of the heart), heart failure, and hypertension (high blood pressure).
Resident 8's Minimum Data Set (MDS, a federally mandated resident assessment tool) indicated Resident
8 was cognitively intact.
During a review of Resident 8's care plan, dated 4/23/25, the care plan indicated, Resident admitted with
cardiac instability r/t [related to] CHF [Congestive Heart Failure, a heart disorder which causes the heart to
not pump the blood efficiently, sometimes resulting in leg swelling].HTN [hypertension].Minimize risks of
cardiac complications.Medications as ordered.
During a review of Resident 8's Medication Administration Record (MAR), the MAR indicated an order for
Carvedilol ( a medication that relaxes blood vessels and slows the heart rate to improve blood flow and
decrease blood pressure) 6.25 mg (milligrams, a unit of measurement) two times a day for CHF, hold for
SBP (systolic blood pressure, the pressure in the arteries when the heart contracts and pumps blood) less
than 110 and/or HR (heart rate) less than 60. The MAR indicated Resident 8's carvedilol was given on the
following dates with the corresponding blood pressures:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 7 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
- 7/7/25 – 105/58 mmHg (millimeters of mercury, a unit of pressure measurement)
Level of Harm - Minimal harm
or potential for actual harm
- 7/13/25 – 108/62 mmHg
- 7/17/25 – 104/55 mmHg
Residents Affected - Some
During a review of Resident 8's MAR, the MAR indicated an order for Valsartan (used to relax blood
vessels, which lowers the blood pressure and makes it easier for the heart to pump blood) 40 mg half tablet
two times a day, hold if SBP is less than 105. The MAR indicated Resident 8's valsartan was given on the
following dates with the corresponding blood pressures:
- 7/14/25 – 100/58 mmHg
- 8/3/25 – 102/67 mmHg
- 8/8/25 – 102/56 mmHg
- 8/24/25 – 97/59 mmHg
During a concurrent interview and record review on 9/4/25 at 3:32 p.m. with the Director of Nursing (DON),
the DON confirmed Resident 8 received carvedilol and valsartan outside the physician-ordered hold
parameters on multiple days in July and August 2025. The DON stated the expectation was for staff to
follow physician orders and stated that giving the medications could lead to Resident 8's BP to become too
low.
During a review of the facility's policy and procedure (P&P) titled Medication Administration-General
Guidelines, dated 3/2018, the P&P indicated, Medications are administered as prescribed in accordance
with good nursing principles and practices.B. Administration.2) Medications are administered in accordance
with written orders of the attending physician.
During a review of the facility's P&P titled Hypertension – Clinical Protocol, dated 11/2018, the P&P
indicated, .1. In conjunction with the patient, family, and staff, the physician will establish targets for blood
pressure treatment, monitoring, and reporting.4. The staff and physician will monitor for complications of
blood pressure treatments.a. Over-treating blood pressure may increase the risk of significant side effects
and complications, such as falling and fractures, especially in compromised or frail individuals.
3. During a review of Resident 8's physician order, dated 7/17/25, the order indicated, Daily weights. Notify
MD [Medical Doctor] of weight change of 2 lbs [pounds, a unit of weight measurement] or more in 24 hours,
or 5 lb [sic] in 1 week every day shift.
During a review of Resident 8's MAR for August 2025, the MAR indicated Resident 8's weight on 8/11/25
was 174.2 lbs and 180.4 lbs on 8/12/25 which had a 6.2 lbs difference in 24 hours. The MAR further
indicated Resident 8's weight was 180.4 lbs on 8/20/25 and went up to 186 lbs on 8/25/25 which was 5.6
lbs difference in five days. The MAR also indicated that Resident 8 had a 4 lbs weight change in 24 hours
with a weight of 186 lbs on 8/31/25 and 182 lbs on 9/1/25.
During a concurrent interview and record review on 9/4/25 at 3:32 p.m. with the DON, the DON confirmed
the physician's order for Resident 8's daily weight and for the physician to be notified for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 8 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
weight changes of 2 lbs in 24 hours and 5 lbs in a week. The DON confirmed there was more than 6
pounds difference on Resident 8's weight on 8/11/25 and 8/12/25 and could not find documentation of
physician notification. The DON further confirmed Resident 8 had more than 5 lbs gain between 8/20/25
and 8/25/25 and when asked if there were any documentation on physician notification, the DON stated, I
don't see anything around that date. The DON stated, Expectation is that they [staff] follow the doctor's
order, [Resident 8] could have a significant change of condition and doctor might have put interventions and
didn't give him [the doctor] the opportunity [to intervene].
During a review of the undated document titled, Nursing Practice Act Rules and Regulations, the document
indicated, Article 2. Scope of Regulation 2725 (b). The practice of nursing within the meaning of this chapter
means those functions, including basic health care, that help people cope with difficulties in daily living that
are associated with their actual or potential health or illness problems or the treatment thereof, and that
require substantial amount of specific knowledge of the following:.(4) Observation of signs and symptoms
of illness, reactions to treatment, general behavior, or general physical condition.and (B) implementation,
based on observed abnormalities, of appropriate reporting, or referral, or standardized procedures, or
changes in treatment regimen in accordance with standardized procedures, or the initiation of emergency
procedures. (Nursing Practice Act Rules and Regulations Issued by Board of Registered Nursing - State of
California Department of Consumer Affairs).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 9 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure adequate catheter care was provided for two of 34
sampled residents (Resident 4 and Resident 8) when: 1. Resident 4's straight catheter (intermittent
catheter- use of thin, hollow tube to drain urine from the bladder) was not accurately documented, care
planned and evaluated for continued use; and 2. Resident 8's suprapubic catheter (a tube inserted directly
into the bladder to drain urine) care and monitoring were not done as ordered. These failures increased the
risk for Resident 4 and Resident 8 to develop trauma and bladder infection.
Findings:
1.A review of the admission Record indicated Resident 4 was admitted [DATE] with diagnoses including
cerebral infarction (ischemic stroke- blood flow to the brain is suddenly blocked) and malignant neoplasm of
the prostate (cancer or uncontrolled growth of cells in the prostate [part of the male reproductive system
located below the bladder]).
A review of Resident 4's physician order dated 8/19/25 indicated an order for straight catheter every shift
and to monitor for urinary retention and signs & symptoms of urinary tract infection (UTI or bladder
infection).
A review of Resident 4's Medication Administration Record (MAR) for August indicated Resident 4's
indwelling urinary catheter (foley catheter) was removed on 8/18/25 and a straight catheter was ordered on
8/19/25.
Further review of Resident 4's MAR for August indicated the following:
-straight catheter order was marked 2 or Drug Refused three times;
-straight catheter was marked 5 or Hold/See Progress Notes nine times; and,
-straight catheter was marked 9 or Other/See Progress Notes ten times.
A review of Resident 4's 'Administration Note' dated 8/19/25 at 8:50 p.m. [20:50] indicated Resident 4
refused straight catheter three times and Resident 4 verbalized I don't want anything inserted in me right
now. I've been doing good on my own.
A review of Resident 4's 'Health Status Note' dated 8/25/25 at 6:46 a.m. [06:46] indicated, [Resident 4] is
able to void on his own. Refused the straight cath [sic] on NOC [night] shift.No straight cath [sic] done.
Message MD [Medical Doctor] to discontinue Q shift straight cath. The physician acknowledged said note
on 8/27/25 and wrote Noted, Monitor and below the physician note was a signature from a licensed staff.
A review of Resident 4's MAR for September indicated the straight catheter order had a check mark on 9/1
(all shifts) 9/2 (day and night shift) and 9/3 for day shift.
During an interview on 9/3/25 at 8:43 a.m., Licensed Nurse 1 (LN 1) confirmed Resident 4 did not have a
catheter.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 10 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
A concurrent interview and record review was conducted with LN 1 on 9/3/25 at 2:18 p.m. The LN 1
confirmed she placed a check mark on Resident 4's straight catheter order on 9/2 and 9/3. LN 1 stated she
did not perform straight catheter on those days since Resident 4 was able to urinate or void on his own and
she did not document correctly. LN 1 further stated the order for straight catheter should have been
discontinued and it was their responsibility to notify the physician if Resident 4 had been urinating without
the use of catheter.
A concurrent interview and record review was conducted with LN 2 on 9/4/25 at 3:39 p.m. The LN 2 stated
if Resident 4's straight catheter order had 2, 5, and 9 marked in the MAR, this indicated the procedure was
not performed. The LN 2 further stated, the physician should have been notified of Resident 4's voiding
status.
During a concurrent interview and record review on 9/5/25 starting at 9:30 a.m. with the Assistant Director
of Nursing (ADON) the ADON stated Resident 4 pulled out his foley catheter and had blood in the urine.
The ADON confirmed Resident 4 had no care plan for the straight catheter. The ADON stated the risk for
infection is higher when a straight catheter is performed. The ADON further confirmed there were multiple
episodes wherein Resident 4 did not require straight catheterization. The ADON further stated if she was
the nurse caring for Resident 4, she would ask the physician to discontinue the straight catheter order to
prevent trauma and infection. The ADON further stated the physician's response to the 'Health Status Note
dated 8/25/25 was not clear, the licensed nurse who carried out the note should have clarified the
physician's response. The ADON added she expected documentation in the MAR to be accurate and timely
and straight catheter order should be individualized based on resident's need.
A review of the facility's policy & procedure (P & P) revised March 2022, titled Care Plans, Comprehensive
Person-Centered indicated, A comprehensive, person-centered care plan that includes measurable
objectives and timetables to meet the resident's physical.and functional needs is developed and
implemented for each resident.Assessments of residents are ongoing and care plans are revised as
information about the residents and the residents' conditions change.
A review of the facility's P & P revised August 2022 and titled Catheter Care, Urinary indicated, The
purpose of this procedure is to prevent urinary catheter-associated complications, including urinary tract
infections.Review the resident's care plan.Nursing and the interdisciplinary team should assess and
document the ongoing need for a catheter.Notify the supervisor if the resident refuses the procedure.
A review of the facility's P & P revised July 2017 and titled Charting and Documentation, indicated, All
services provided to the resident.any changes in the resident's medical, physical, functional.shall be
documented in the resident's medical record. The medical record should facilitate communication between
the interdisciplinary team regarding the resident's condition and response to care.Documentation .will be
objective.complete, and accurate.
2. During a review of Resident 8's admission records, the records indicated Resident 8 was admitted to the
facility in April 2025 with diagnoses that included chronic kidney disease stage 3 (moderate kidney
damage) and neuromuscular dysfunction of bladder (a condition where the nerves and muscles that control
the bladder function are impaired, leading to abnormal urination).
During a review of Resident 8's care plan, revised on 7/3/25, the care plan indicated, Resident has
SUPRAPUBIC Catheter.observe for s/s [signs and symptoms] of infection or changes in skin around
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 11 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
site.Provide suprapubic cath [sic] care.Suprapubic insertion site management daily and PRN [as needed].
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 8's physician order, dated 4/13/25, the order indicated, MONITOR FOR SIGNS
AND SYMPTOMS OF (FOUL SMELL, DISCHARGE, CLOUDY URING PRESENTATION) Document
NUMERICAL VALUE FOR AMOUNT OF UTI INDICATIONS, FOUL SMELL, CLUDY [sic] URINE,
DISCHARGE PRESENT every shift.
Residents Affected - Some
During a review of Resident 8's Medication Administration Record (MAR), the MAR indicated the
monitoring for signs and symptoms of UTI were not done on night shift of 7/4/25, and morning shifts of
7/10/25, 7/11/25, 8/5/25, 8/7/25, 8/21/25, and 8/29/25.
During a review of Resident 8's physician order, dated 7/3/25, the order indicated, Suprapubic insertion site
management: Cleanse with NS [normal saline, a mixture of salt and water], pat dry, cut a slit on calcium
alginate [a dressing that promotes wound healing] and 4x4 bordered dressing and place around insertion
site. every day shift for suprapubic catheter management.
During a review of Resident 8's MAR for August 2025, the MAR indicated the insertion site management for
Resident 8's suprapubic catheter was not done on 8/21/25 and 8/26/25.
During an interview on 9/4/25 at 8:47 a.m. with Licensed Nurse 3 (LN 3), LN 3 confirmed Resident 8 had a
suprapubic catheter in place and stated, Important to make sure we have eyes on insertion site, no sign
and symptoms of infection, can be a breeding ground for bacteria, especially for suprapubic catheter.
During a concurrent interview and record review on 9/4/25 at 3:32 p.m. with the Director of Nursing (DON),
the DON confirmed Resident 8's suprapubic catheter insertion site care was not done on 8/21/25 and
8/26/25, and Resident 8's monitoring for signs and symptoms of UTI were not done on multiple days in July
and August 2025. The DON stated the expectation was that staff follow physician orders. The DON further
stated there was a risk of infection for Resident 8 because .we might miss them if were not monitoring
them.
During a review of the facility's policy and procedure titled Catheter Care, Urinary, revised 8/2022, the P&P
indicated, The purpose of this procedure is to prevent urinary catheter-associated complications, including
urinary tract infections.1. Observe the resident for complications associated with urinary catheters. Report
unusual findings to the physician or supervisor immediately.e. if signs and symptoms of urinary tract
infection or urinary retention occur.The following information should be recorded in the resident's medical
record: 1. The date and time that catheter care was given.3. All assessment data obtained when giving
catheter care.8. If the resident refused the procedure, the reason(s) why and the intervention taken.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 12 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0744
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure one of 34 sampled residents
(Resident 17) received appropriate treatment and services for diagnosis of vascular dementia (impairment
of brain function caused by damage to the blood vessels in the brain), by failing to offer
non-pharmacological interventions and document the rationale prior to initiation of Seroquel (a psychotropic
medication that affect brain activities associated with mental processes and behaviors and indicated for
treating psychiatric conditions). In addition, there was no evaluation and rationale provided when Resident
17 was diagnosed with psychosis (a severe mental condition in which thoughts and emotions so affected
that contact with reality is lost). These failures had the potential to expose Resident 17 to adverse
side-effects (unwanted, uncomfortable, or fatal effects, including but not limited to sedation, increased risk
for falls and negatively impact Resident 17's overall health and safety.Findings:A review of the facility's
policy titled, Behavioral Assessment, Intervention and Monitoring, with the revision date of 3/19, indicated,
The facility will provide all residents will receive behavioral health services as needed to attain or maintain
the highest physical, mental and psychosocial well-being.The interdisciplinary team will thoroughly evaluate
new or changing behavioral symptoms in order to identify underlying causes.that may have contributed to
the resident's change in condition, including: physical changes.infection.pain or discomfort.emotional
changes.boredom, loneliness, anxiety.Non-pharmacological interventions will be utilized.to avoid or reduce
the use of antipsychotic medications to manage behavioral symptoms. A review of the admission Record
indicated the facility admitted Resident 17 in 2023 with multiple diagnoses which included cerebral
infarction (brain bleed) resulting in paralysis of the arm, leg, and trunk on the right side, and vascular
dementia without behavioral disturbance. A review of Resident 17's Minimum Data Set (MDS - a federally
mandated resident assessment tool) dated 8/13/25 indicated the resident scored 10 out of 15 on cognitive
assessment, which indicated mild cognitive impairment. Resident 17's MDS further indicated the resident
exhibited no indicators of psychosis, such as hallucinations (seeing or hearing things that are not there),
delusions (an impression or belief not based on reality), and disorganized thinking. A review of Resident
17's care plan titled, The resident has impaired cognitive function/dementia or impaired thought processes
r/t [related to] Dementia initiated 10/21/23 indicated the following interventions, Administer medications as
ordered.Ask yes/no questions in order to determine the resident's needs.Cue, reorient and supervise as
needed, discuss concerns about confusion, disease process.A review of Resident 17 clinical records
contained a physician order, with a start date of 5/1/2024 for Seroquel Oral Tablet to give 12.5 milligrams
(mg, unit of measurement) at bedtime for verbal aggression, and verbalization of wanting to die related to
unspecified dementia. A review of Resident 17's nursing progress notes (NPN) dated 5/1/24, at 2:54 p.m.,
indicated, Noted to have disruptive behaviors.She has increased restlessness, verbal aggression toward
staff, and verbalization of wanting to die.She reports that she does not have plans to hurt herself in any
way. The NPN indicated the physician was notified and prescribed Seroquel and laboratory tests to rule out
UTI (infection in the bladder and urinary tract). The NPN indicated that the physician directed nursing, While
tests are pending, continue with Seroquel. If she has UTI, review antipsychotic dose with MD. If work up is
negative, and resident is tolerating Seroquel, may consider dose adjustment. Resident 17's clinical record
contained care plan initiated 5/1/24 and titled, The resident uses psychotropic medications (Seroquel) r/t
[related to] Behavior Management for vascular dementia with behaviors. One of the interventions indicated
to offer GDR (gradual dose reduction) every 6 months and as needed. A review of physician's (PHY) visit
notes dated 6/8/24, at 4:34 p.m., indicated, Patient with
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 13 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0744
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
anxiety with memory loss. sometimes behavioral disturbances.wandering through the facility at nighttime. A
review of PHY visit notes dated 7/17/25 at 4:22 p.m., indicated, She [Resident 17] has dementia.She just
needs simple reassurance. After the patient is reassured, she is doing great. Smiling.She has memory loss
but able to express her needs and wishes. She communicates effectively with me and other members of the
facility. A review of Resident 17's clinical records indicated that on 7/29/24 Seroquel dose was increased to
25 mg orally at bedtime. Resident 17's clinical records did not contain physician documentation providing
the rationale and explaining why the dose was increased. A review of the clinical records indicated that a
new diagnosis of unspecified dementia with psychotic disturbance (the disorder presenting with
hallucinations and delusions) was added to Resident 17's list of diagnoses on 9/13/24. There was no
documented evidence Resident 17 received another physician's assessment or evaluation prior to 9/13/24.
There was no documented rationale why Resident 17 was diagnosed with ‘psychotic disturbance.' A review
of PHY visit notes dated 1/16/25, at 3:30 p.m., contained history of Resident 17's medical conditions and
diagnoses and did not contain history of mental illnesses including psychosis. The physician documented
that the resident had no acute issues reported by nursing staff. A review of Resident 17's nursing progress
notes from 2/5/25 through 2/20/25 did not contain documentation that the resident experienced
hallucinations and/or delusional behaviors or any other symptoms of psychosis. There was no evidence the
IDT evaluated for changes in Resident 17's behaviors that indicated signs and symptoms of psychosis. On
2/29/25 a new diagnosis of unspecified psychosis was added to Resident 17's diagnoses. During an
observation on 9/2/25, at 9:30 a.m., Resident 17 was observed awake laying in her bed. Resident was
pleasant, calm, and answered all questions appropriately. During an interview, Resident 17 mentioned that
sometimes she felt very lonely. Resident 17 added, I'm blessed. My daughter usually calls me 1-2 times
every day, and she visits me frequently. When Resident 17 was asked if she had any concerns with call light
response, the resident stated, Sometimes have to wait, especially at nighttime. I start yelling and they
come. During multiple observations on 9/3/25 at 10:40 a.m., on 9/4/25 at 11:04 a.m., and on 9/5/25 at
12:55 p.m., Resident 17 was observed to be pleasant, happy, and no verbal aggression or yelling was
noted.During an interview on 9/5/25, at 9 a.m., Restorative Nursing Assistant (RNA 2) described Resident
17 as, Alert, forgetful. Has behaviors of yelling and screaming if she needs something. RNA 2 explained,
Sometimes we do not understand what she's trying to say, [we] use communication book, but she gets
frustrated and starts shouting more. During a continued interview, RNA 2 stated that sometimes Resident
17 refused personal care and when the staff attempted to explain to her, the resident would get upset and
start yelling. RNA 2 stated that Resident 17 had no hallucinations, was not aggressive and not a danger to
self or others. During an interview on 9/5/25, at 9:05 a.m., RNA 3 stated Resident 17 was alert and able to
use call light and verbalize her needs. RNA 3 stated that Resident 17 had periods of screaming behaviors.
RNA 3 added, Sometimes she feels lonely, starts calling where is everyone and starts screaming. Calling
names screaming loudly. RNA 3 stated that reassuring the resident worked well and the resident would
calm down. RNA 3 stated Resident 17 was not aggressive and not a danger to self or others. During an
interview with Licensed Nurse (LN 7) on 9/5/25, at 9:15 a.m., when asked about Resident 17's behavioral
disturbances, LN 7 stated, She's very restless and has anxiety. Attention seeking behaviors. If she sees
someone walking by in the hall, she will start screaming and yelling for help .Verbally frustrated, not
aggressive and not dangerous. LN 7 stated he had not seen Resident 17 being physically aggressive,
having hallucinations, delusions, or other signs and symptoms of psychosis. A review of Resident 17's
Medical Administration Record (MAR) indicated that the resident had been given antipsychotic medication
Seroquel 25 mg every night from 7/29/24 to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 14 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0744
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
present for over a year. Resident 17's clinical record did not contain any documentation to show that there
were any attempts to reduce the dose of Seroquel since the start of the medication on 5/1/25. Resident
17's clinical record did not indicate the resident was prescribed any Food and Drug (FDA) approved
medications to treat dementia. A review of Resident 17's clinical records did not contain any documented
evidence the resident had been referred to be seen by a psychiatrist (a medical doctor who specialize in
mental health, able to diagnose and treat mental disorders). Resident 17's clinical records did not reveal
that the Interdisciplinary Team (IDT, a group of healthcare disciplines who discuss resident care needs) had
evaluated if Resident 17's behavioral symptoms may be related to unmet needs or other medical
conditions. A review of the facility's ‘Antipsychotic Medication Use,' policy dated 7/22, indicated, Residents
will not receive medications that are not clinically indicated to treat a specific condition. The policy further
explained the diagnoses for which antipsychotic medications will be used and vascular dementia was not
included on the list. The policy indicated, Diagnoses alone do not warrant the use of antipsychotic
medications.Antipsychotic medications will generally.considered if the following conditions are also met: The
behavioral symptoms present a danger to the resident or others; AND.The symptoms are identified as
being due to mania or psychosis (such as auditory, visual.hallucinations, delusions, paranoia. During a
concurrent interview and record review with Director of Nursing (DON) on 9/5/25, commencing at 10:20
a.m., the DON acknowledged that Resident 17 had been receiving Seroquel, a medication to treat mental
disorders. The DON reviewed hospital records and validated that the resident had no history of any mental
disorder, including psychosis prior to admission. The DON stated that diagnosis of dementia with psychotic
disturbance was added to resident's diagnoses on 9/13/24 and diagnosis of psychosis was added on
2/19/25. During a continued interview and record review on 9/5/25, at 10:20 a.m., the DON stated that
Resident 17 has behaviors of yelling, repetitive requests and attention seeking, and verbal aggression.
When the DON was asked if yelling was presenting danger to self or others, the DON replied, Not
dangerous, [but] disruptive to others especially at night. The DON did not provide any answer if resident's
yelling behaviors were related to unmet physical needs, medical conditions, or other dementia-related
behaviors. The DON stated Resident 17 did not have hallucinations or delusions but had lots of behaviors
prior to starting Seroquel. The DON stated she did not remember if IDT addressed resident's behaviors and
if any non-pharmacological interventions were provided prior to antipsychotic medication. The DON added,
If physician ordered, it was justified at that time. The DON agreed that antipsychotic medication exposed
Resident 17 to adverse effects of Seroquel and increased the resident's risks for falls. The DON
acknowledged that Resident 17 had multiple falls, including 7/23/24 fall with lacerations and bleeding to her
nose and forehead, later diagnosed with nose fracture, 9/9/24 fall resulting in scalp laceration and cut to
eye, and 9/25/24 fall resulting in laceration to forehead. During a continued interview and record review on
9/5/25, at 10:20 a.m., the DON was asked the rationale for diagnosis of psychosis added to Resident 17's
list of diagnoses on 2/19/25. The DON reviewed Resident 17's clinical records, including physician visit
notes dated 1/16/25 and 3/8/25 and stated she was unable to find any notes addressing psychotic
behaviors. The DON added, I don't see any written rationale why [physician] wanted psychosis to be added
to her diagnoses.The physician verbally told me to add psychosis. During a phone interview and concurrent
record review with physician on 9/5/25, at 10:55 a.m., PHY confirmed that Resident 17's admission
diagnoses did not include psychosis or other mental disorders. PHY was asked the rationale that Resident
17 was prescribed antipsychotic medication on 5/1/24. PHY explained, I did not see the resident, nurses
called me and reported of behaviors- screaming, not sleeping at night, disruptive to other residents.that she
would walk up to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 15 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0744
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
nursing station repeatedly.So we. started Seroquel. PHY acknowledged that Resident 17 was diagnosed
with UTI at the same time and agreed that UTI symptoms can be disruptive and mimic other conditions.
PHY stated because Resident 17's dementia was minimal. she still has pretty good memory. can
communicate very well, she was not prescribed other medications approved by Federal Drug
Administration (FDA) for dementia. During a continued interview with PHY on 9/5/25, at 10:55 a.m., PHY
was asked regarding increasing the Seroquel dose to 25 mg and Resident 17 being diagnosed with
psychosis on 2/19/25. The PHY acknowledged that Resident 17 did not exhibit typical signs and symptoms
of psychosis, including hallucinations, delusions, and paranoia. PHY explained, Nurses reported that
resident had symptoms at night and I'm not here at night, I can't see it. I go with what nurses report. Nurses
kept reporting that her screaming and calling for help continued, so the dose was increased. They
document that she has symptoms.I go what the nurses suggested to me. PHY stated, Yes, I am aware of
black box warning, aware of her multiple falls some with injuries.Agree that it is very important to have right
diagnoses for any medications, including psychotropics and we have to be very cautious with psychotropic
medications. A review of DailyMed, an online database that provides access to FDA information and offers
a comprehensive and up-to-date resources for healthcare professionals accessed on 9/10/25 at
https://dailymed.nlm.nih.gov/dailymed/ indicated that Seroquel was not approved for treatment of patients
with dementia-related psychosis. The black box warning for use of Seroquel indicated it increased mortality
in elderly patients with dementia-related psychosis, and suicidal thoughts and behaviors.
Event ID:
Facility ID:
555261
If continuation sheet
Page 16 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, interview, and record review, the facility failed to account for and reconcile
administered controlled medication for one of five residents, Resident 111. This failure had the potential for
accidental medication exposure to Resident 111 and had the potential for drug diversion.Findings:During
an observation of medication storage on 9/3/25, at approximately 10:23 a.m. ,in the hallway outside of
Resident 111's room, observed Licensed Nurse 4 (LN 4) perform narcotics count (the mandatory procedure
of physically counting all controlled substances) for Resident 111's oxycodone ( prescription opioid used to
treat moderate to severe pain) 5 milligrams (mg, a unit of measurement). Eight oxycodone pills were left
from a dispensed count of 15 pills with six administration entries logged in the medication cart narcotics log
(for documentation of a narcotic administered) leaving one oxycodone 5mg pill unaccounted for.During an
interview on 10:28 a.m. with LN 4, LN4 stated s/he administered the oxycodone earlier in the morning and
that it is charted in the patient chart, but not in the narcotics log. LN 4 stated the expectation is to document
medication administration and reconciliation immediately after administering the medication and failing to
do so could result in a discrepancy on the medication reconciliation with oncoming staff.During a record
review of Resident 111's Medication Administration Record (MAR), indicated oxycodone 5 mg being
documented as administered by LN 4 on 9/3/25 at 6:55 a.m.During an interview with the DON on 9/3/25 at
approximately 2:35 PM, DON stated, LNs should sign the narcotics log after popping the medication.During
a record review of the facility's Policies and Procedures (P&P) titled, Medication Administration-General
Guidelines, dated March 2018, the P&P indicated, The individual who administers the medication dose
records the administration.directly after the medication is given.During a record review of the facility's P&P
titled, Controlled Medication Storage, dated March 2018, the P&P indicated, Current controlled medication
accountability records are kept in the MAR or a separate Controlled Drug binder.
Event ID:
Facility ID:
555261
If continuation sheet
Page 17 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure the medication rate was
below 5% for two of 34 sampled residents (Resident 110 and Resident 45) when:1) Licensed Nurse 1 (LN
1) administered the wrong dose of physician ordered medication;2) LN 1 prepared medication for
administration with disregard for manufacturer specifications;3) LN 1 administered medication not in
accordance with physicians order and manufacturer specifications; and,4) A medication was not available
for timely administration by LN 8.As a result, 4 errors were identified out of 33 opportunities for error during
the observation of medication administration; the facility medication error rate was 12.12%.Findings:1)
During an observation on 9/2/25, at approximately 9:36 a.m., in the hallway outside Resident 110's room,
LN 1 was observed preparing and administering 81 milligrams (mg, a unit of measurement) of enteric
coated (a protective layer covering the tablet to prevent dissolving in the stomach) aspirin (a medication
used to lower the risk of heart attacks and strokes) tablet for oral administration to Resident 110.During a
record review of Resident 110's medication order dated, 8/27/25, indicated, Aspirin Oral Tablet Delayed
Release 325 mg.During an interview with LN 1 on 9/2/25, at approximately 10:02 a.m., LN 1 stated s/he
mistakenly administered 81 mg of enteric coated aspirin instead of the ordered 325 mg.During an interview
with the Director of Nursing (DON) on 9/3/25 at approximately 2:20 p.m., DON stated LNs are expected to
follow physician orders.During an interview on 9/4/25 at approximately 2:46 p.m. with the facility Consultant
Pharmacist (CP), the CP stated, LNs are expected to follow physician orders. A dose higher than 81 mg
promotes greater blood vessel health, maintenance, and greater stroke prevention.During a record review
of the facility's Policy and Procedure (P&P) for Medication Administration-General Guidelines, dated March
2018, the P&P indicated, Medications are administered in accordance with written orders of the attending
physician.2) During an observation of medication preparation and administration on 9/2/25 at approximately
9:20 a.m., in the hallway outside Resident 110's room, LN 1 was observed cutting and administering
Resident 110's buprenorphine 2 mg / naloxone 0.5 mg sublingual film (a medication used to treat drug
addiction or pain).A review of Resident 110's buprenorphine 2 mg / naloxone 0.5 mg sublingual film
package label, the package label indicated, Do not cut, chew or swallow sublingual film.Reconciliation of
the observation of medication administration with Resident 110's current Physician Orders indicated an
order for buprenorphine 2 mg / naloxone 0.5 mg sublingual film, DISSOLVE [HALF] FILMS UNDER THE
[TONGUE] IN AM AND HALF FILM IN THE PM.During an interview with LN 1 on 9/2/25 at approximately
10:03 AM, LN 1 stated the label specifies do not cut, chew, or swallow sublingual film. LN stated, the other
half of the sublingual cut film is kept with the medication supply after it is cut to be administered for the next
dose. During a record review of the manufacturer's medication package insert for Resident110's
Buprenorphine 2 mg / Naloxone 0.5 mg sublingual film, revised June 2025, indicated, Buprenorphine and
naloxone sublingual film must be administered whole. Do not cut.During an interview on 9/3/25 at
approximately 2:22 p.m. with the DON, DON stated LNs should follow manufacturers' specifications on
medications and ignoring manufacturers specifications can cause drug interactions and efficacy
issues.During an interview on 9/4/25 at approximately 2:46 PM with the CP, the CP stated that LNs are
expected to follow manufacturer specifications and that not following those specifications can result in
efficacy and potency issues.3) During an observation of medication administration on 9/2/25, at
approximately 9:38 a.m., in Resident 110's room, Resident 110 was observed in bed with his/her uneaten
meal tray on his/her overbed table. The tray contained pancakes, cottage cheese, apple slices, glass of
apple juice, and a glass of milk.During and observation of medication administration on 9/2/25 at
approximately 9:42 a.m., LN 1 was observed administering methenamine hippurate (a medication used to
used to help
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 18 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
prevent and treat infections of the urinary tract) 1000 mg tablet orally to Resident 110.At approximately 9:48
AM, Resident 110 was observed refusing prescribed medicated mouthwash stating that s/he wanted it after
breakfast.Reconciliation of Physician Orders for Resident 110's medication dated, 9/2/25, indicated,
Methenamine Hippurate Oral Tablet 1 [gram]. Avoid citrus fruits and juices, milk/dairy.During an interview on
9/2/25 at approximately 10:15 a.m. with LN 1, LN 1 stated, s/he wasn't aware of the order to not administer
the medication methenamine with milk or citrus.During an interview on 9/3/25 at approximately 2:25 p.m.
with the DON, the DON stated LNs are expected to follow physician orders as well as manufacturers
specifications.During an interview on 9/4/25 at approximately 2:46 p.m. with the CP, the CP stated that LNs
are expected to follow physician orders as well as manufacturers specifications.According to an online
publication on methenamine (oral route) - Side effects & dosage, Drugs and Supplements by the Mayo
Clinic, Mayo Foundation for Medical Education and Research (a nonprofit American academic medical
center focused on integrated health care, education, and research), dated 2025, indicated, Avoid most fruits
(especially citrus fruits and juices), milk and other dairy products, and other foods that make the urine less
acid.During a record review of the facility's P&P for Medication Administration-General Guidelines, dated
March 2018, the P&P indicated, Medications are administered in accordance with written orders of the
attending physician.4) During an observation of medication administration on 9/2/25 at approximately 9:24
a.m., in the hallway outside Resident 45's room, LN 8 was observed not having Resident 45's lidocaine
transdermal patch (a patch that delivers pain relieving medication through the skin) 5% (percentage, unit of
measure) for administration.Reconciliation of the observation of medication administration with Resident
45's current Physician Orders dated 8/27/25 indicated, Lidocaine External Patch 5% . one time a day for
lower back pain and Lidocaine External Patch 5% . one time a day for lower posterior neck pain.During an
interview with LN 8 on 9/2/25 at approximately 9:26 AM, LN 8 stated that Resident 45's lidocaine 5% patch
was not available for administration and that the medications should have been available for resident
administration. During an interview on 9/3/25 at approximately 2:28 p.m. with the DON, the DON stated the
expectation was for all medications to be available for administration for the medication pass.
Event ID:
Facility ID:
555261
If continuation sheet
Page 19 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and record review, the facility to ensure medications were stored correctly,
when:1) pharmaceutical products were not stored in the proper temperature range; and,2) a medication
cart was left unlocked and unattendedThese failures had the potential for residents to receive medications
with unsafe and reduced potency from improper storage and the potential for unauthorized residents, staff,
and or visitors to misappropriate and or tamper with resident medications and supplies.Findings:1) During
an observation in the facility's medication storage room on 9/3/25 at approximately 9:54 AM, after unlocking
the medication refrigerator, Licensed Nurse 3 (LN 3) stated the temperature was 36 F (Fahrenheit, unit of
measure) in the refrigerator which contained one box of four 20 mg methotrexate injections, two boxes of
acetaminophen suppositories (medications you insert into your rectum), three boxes of hemorrhoid
suppositories, one bag of hemorrhoid suppositories, and one bag of hydrocortisone suppositories. All of the
medication packaging of the above medications included instructions to store at room temperature
68-77F.During a record review of the methotrexate injection package insert revised March 2020 indicated, .
store at room temperature 68 to 77 F. During a record review of acetaminophen suppository package insert
revised February 2016, indicated, , store at room temperature 68 to 77 F. During a record review of
hemorrhoid suppository package insert Preparation H version 2.0, indicated, , store at room temperature 68
to 77 F. During a record review of hydrocortisone suppository package insert revised August 2023,
indicated, , store at room temperature 68 to 77 F. During an interview on 9/3/25 at approximately 10:13 a.m.
with the Assistant Director of Nursing (ADON) in the medication storage room, ADON stated that
methotrexate injections and all the suppositories should be stored at room temperature in the medication
carts as the potency and efficacy of these medications can be altered by storing them in the refrigerator at
36 degrees F. During an interview on 9/3/25 at approximately 2:30 p.m. with the Director of Nursing DON,
DON stated storing medications at an improper temperature can lead to absorption and efficacy issues and
it is best to follow manufacturer's instructions.During an interview on 9/4/25 at approximately 2:50 p.m. with
the facility Consultant Pharmacist (CP), the CP stated that methotrexate injections and suppositories
should be stored according to manufacturers' instructions at room temperature.During a record review of
the facility's Policies and and Procedures (P&P) titled, Medication Storage in the Facility, dated March 2018,
the P&P indicated, Medications requiring storage at room temperature are kept at temperatures ranging
from 59 F to 86 F.2) During an observation on 9/3/25 at approximately 10:49 a.m., a medication cart was
observed unattended and left unlocked in the hallway outside of a residents' room with privacy curtain
drawn. No staff was observed using or monitoring the treatment cart.During an interview on 9/3/25 at
approximately 10:54 a.m. with Licensed Nurse 9 (LN 9), LN 9 stated s/he the medication cart should be
locked when unattended, I forgot to lock it. LN 9 stated there is an expectation to always lock the cart and
close the laptop when they are left unattended.During an interview on 9/3/25 at approximately 2:33 p.m.
with the DON, the DON stated that the expectation is that unattended medication carts are locked to
prevent access to unauthorized residents, staff, and visitors. The [NAME] stated that if the medication cart
is not within the line of sight of authorized staff, it is unattended.During a record review of the facility's Policy
and Procedure (P&P) titled, Medication Storage in the Facility, dated March 2018, the P&P indicated,
Medication. carts, and medication supplies are locked or attended by persons with authorized access.
Event ID:
Facility ID:
555261
If continuation sheet
Page 20 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
Based on observation, interview and record review, Resident 19's allergy to onion was not accommodated
when resident was served with mixed vegetables containing onion.This failure had the risk potential for an
allergic reaction. Findings:During a review of the lunch meal tickets on 9/3/25 at 11:00 a.m., Resident 19's
meal ticket indicated an allergy to onion. This meal ticket also indicated that the resident ate in his room and
received food in bowls. Review of Resident 19's diagnosis indicated a history of being legally blind.During
an observation of the lunch meal plating on 9/3/25 at 11:35 a.m., the menu included Orange Beef, [NAME]
Rice, Oriental Vegetables (including peppers, onions, and broccoli), a roll and cookie. The [NAME] stated
that barbequed chicken was available as an alternative to the main entree, but there was not another
vegetable available.During a meal observation on 9/3/25 at 12:30 p.m. in Resident 19's room., a Certified
Nursing Assistant (CNA) removed his meal tray from the cart. Upon request the CNA allowed the survey
team to lift the lids of his meal bowls. One of Resident 19's bowls included mixed oriental vegetables
containing onion. During an interview on 9/4/25 at 11:30 a.m. with the Certified Dietary Manager (CDM),
the CDM stated that dietary staff are trained to look for food allergies which are listed on the banner of the
meal ticket. The CDM expected the cooks to review the allergy list and plan modifications accordingly. The
CDM also stated that the nursing floor would check the meal before giving the tray to the resident to ensure
the meal does not contain allergens.During an interview on 9/3/25 at 3:30 p.m. with the Director of Nursing
(DON), the DON stated that CNAs check meal trays when they are serving meals. The DON stated they
should look not at the diet order and food preferences, but also for allergens. Review of facility provided
policy Food Allergens and Intolerances (Med-Pass, Inc, Revised October 2008) indicated that Residents
with food allergies and/or intolerances will be identified upon admission and steps will be taken to prevent
resident exposure to the allergen(s). It further indicated under the section on Assessment and
Interventions: in bullet 4 that Meals will be specially prepared for residents with severe food allergies so that
cross-contamination with allergens does not occur. During a review of the U.S. Food and Drug
Administration's Food Code, 2022 version, it indicated that Recent studies indicate that over 11 million
Americans suffer from one or more food allergies. A food allergy is caused by a naturally-occurring protein
in a food or a food ingredient . When these sensitive individuals ingest sufficient concentrations of foods
containing these allergens, the allergenic proteins . elicit an abnormal immune response. A food allergic
response is commonly characterized by hives or other itchy rashes, nausea, abdominal pain, vomiting
and/or diarrhea, wheezing, shortness of breath, and swelling of various parts of the body. In severe cases,
anaphylactic shock and death may result.
Event ID:
Facility ID:
555261
If continuation sheet
Page 21 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food
under sanitary conditions and in accordance with professional standards for food service safety when: 1.
Shelving surfaces on the food plating island, as well as in the walk-in refrigerator were observed to be
discolored with white and/or rust-colored markings, indicating deterioration and potential contamination
risk.2. Nonstick pans used in food preparation were visibly scratched, compromising the integrity of the
cookware and increasing the risk of nonstick coating flaking into food.3. A manual can opener had missing
metal on the tip, creating a potential physical contaminant hazard during food preparation.These failures
had the potential to contribute to foodborne illness for the 93 residents who consumed meals prepared by
the facility's kitchen.
1
1.During the initial kitchen tour on 9/2/2025 at 9:18 a.m., the metal shelving under the cook's station was
observed with dull discoloration and loss of sheen.
During this same kitchen tour on 9/2/2025 at 9:48 a.m., multiple shelves inside the walk-in refrigerator were
observed with dark brown and/or rust colored markings
During a return visit to the kitchen on 9/3/2025 at 9:16 a.m., the Plant Operations Manager, observed these
same surfaces and confirmed that the surfaces were different in sheen and stated they cannot be cleaned
properly anymore. He also observed the shelving inside the walk-in refrigerator and stated the shelving is
likely not made for refrigerators, and acknowledged the rusted surfaces could not be sanitized.
Review of the U.S. Food and Drug Administration (FDA) Food Code 2022, section 4-202.11 (A) indicated
that multiuse food contact surfaces be smooth, free of breaks, cracks, and be accessible for cleaning.
Review of the U.S. FDA Food Code 2022, section 4-101.19 indicated that non-food contact surfaces
exposed to splash or food debris must also be corrosion resistant, smooth, and cleanable.
Review of the FDA Food Code 2022, section 4-201.11 indicated that equipment and utensils must be
durable, retain their original characteristics, and remain easily cleanable throughout their intended lifespan.
If surfaces deteriorate—such as shelving with rust or discoloration—they may become difficult
to clean and can harbor pathogenic microorganisms.
2. During the initial kitchen tour on 9/2/2025 at 9:31 a.m., two nonstick fry pans were observed with
scratches on the nonstick coating.
Review of the U.S. FDA Food Code 2022, section 4-201.11 indicated that equipment and utensils must be
durable, retain their original characteristics, and remain easily cleanable throughout their intended lifespan.
If surfaces deteriorate . they may become difficult to clean and can harbor pathogenic microorganisms.
Additionally, equipment must be constructed to prevent parts from breaking off and becoming physical
contaminants or injury hazards.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 22 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Review of the U.S. FDA Food Code 2022, section 4-101.18 indicated that non-stick coatings (e.g. frying
pans) were to be used with utensils and cleaners that prevent scratching or scoring.
3. During a visit to the kitchen on 9/3/2025 at 9:11 a.m., the can opener blade was observed with significant
dark discoloration along the cutting edges, consistent with buildup or corrosion.
Residents Affected - Some
Review of the U.S. FDA Food Code 2022, section 4-501.11 indicated that .(C) Cutting or piercing parts of
can openers shall be kept sharp to minimize the creation of metal fragments that can contaminate food
when the container is opened. It further indicated that The cutting or piercing parts of can openers may
accumulate metal fragments that could lead to food containing foreign objects and, possibly, result in
consumer injury.
Review of the U.S. FDA Food Code 2022, section 4-202.15 on Can Op
Facility
[NAME], Rajni (53015)
Facility
[NAME], [NAME] (52937)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 23 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to follow and maintain an effective
infection prevention and control program for a census of 93 when staff did not wear appropriate personal
protective equipment (PPE - clothing and equipment that is worn or used to provide protection against
hazardous substances and/or environments) for residents on enhanced barrier precaution (EBP, an
infection control intervention designed to reduce transmission of drug-resistant organisms during high
contact resident care activities).This failure decreased the facility's potential in preventing transmission of
diseases among residents and staff.Findings:1a. During an observation on 9/2/25 at 11:17 a.m. outside
Resident 79's room, an EBP signage was observed posted by the door, and plastic drawers containing
personal protective equipment (PPE) were observed by the entrance of the room. The Hospice Nurse (HN)
was observed entering the room, did not wear PPE, pulled Resident 79's curtain and provided
privacy.During an interview on 9/2/25 at 11:39 a.m. with the HN, the HN stated she checked Resident 79's
skin and did wound care on the resident's right knee. The HN confirmed there was a signage posted by the
door indicating Resident 79 was on EBP and confirmed she was not wearing PPE while providing direct
care. The HN further stated that she was not aware that Resident 79 was on EBP. The HN added that it was
important to wear PPE for infection control.1b. During a concurrent observation and interview on 9/2/25 at
3:46 p.m. with Restorative Nursing Assistant 1 (RNA 1) outside Resident 68's room, an EBP signage was
observed posted by the door, and plastic drawers containing PPE were observed by the entrance of the
room. RNA 1 was observed waiting by the door of the room and stated she was waiting for Resident 68
who was inside the bathroom. The bathroom call light was observed lit up, and RNA 1 went inside the
bathroom to assist Resident 68 without wearing PPE.During a follow-up observation and interview on
9/2/25 at 4:08 p.m. with RNA 1 in Resident 68's room, RNA 1 was observed assisting Resident 68 to use
the bathroom. RNA 1 was observed not wearing PPE. RNA 1 confirmed she was not wearing PPE while
assisting Resident 68 inside the bathroom and stated, I don't think we need to use the gown for her.I just
need the gloves, but she can clean herself. RNA 1 stated PPEs were important to prevent spread of
infection.During an interview on 9/2/25 at 4:14 p.m. with LN 5, LN 5 stated Resident 68 had an EBP
signage posted, and gown and gloves were needed when providing direct care activities including assisting
in the bathroom.During an interview on 9/4/25 at 1:06 p.m. with the Infection Preventionist (IP), the IP
stated that for residents on EBP, staff are expected to wear gowns and gloves if they are doing high contact
care activities including assisting with toileting and wound care. The IP further stated visitors and
contractors were also expected to wear the proper PPEs if they were doing direct care to residents. The IP
stated, Long term patients have increased risk for MDRO [multi drug-resistant organisms - organisms that
have developed resistance to multiple drugs, making infections difficult to treat], colonization is pretty
common in long term facilities.During an interview on 9/4/25 at 3:32 p.m. with the Director of Nursing
(DON), the DON stated the expectation is to follow the protocols especially if there was an EBP sign
posted. The DON further stated wearing the proper PPE was important for preventing the potential spread
of MDRO.During a review of the facility's policy and procedure (P&P) titled Policies and Practices - Infection
Control, revised 7/2019, the P&P indicated, This facility's infection control policies and practices are
intended to facilitate maintaining a safe, sanitary and comfortable environment and to help prevent and
manage transmission of diseases and infections.1. This facility's infection control policies and practices
apply equally to all personnel, consultants, contractors, residents, visitors.During a review of the facility's
P&P titled Enhanced Barrier Precautions, revised 8/2022, the P&P indicated, 1. Enhanced barrier
precautions (EBP) are used as an infection prevention and control intervention to reduce the
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 24 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555261
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Acc Care Center
7801 Rush River Drive
Sacramento, CA 95831
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
spread of multi-drug resistant organisms (MDROs) to residents.2. EBPs employ targeted gown and glove
use during high contact resident care activities.3. Examples of high-contact resident care activities requiring
the use of gown and gloves for EBPs include:.c. transferring; d. providing hygiene;.f. changing briefs or
assisting with toileting;.h. wound care (any skin opening requiring a dressing).10. Signs are posted in the
door or wall outside the resident room indicating the type of precautions and PPE required.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555261
If continuation sheet
Page 25 of 25