F 0565
Honor the resident's right to organize and participate in resident/family groups in the facility.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview, and record review the facility failed to ensure residents were provided a private space
to participate in resident council meetings (regular gatherings where residents meet to discuss concerns or
suggest improvements for their living environment).This failure resulted in residents not receiving adequate
privacy during their group meetings.Findings:During a group interview on 12/03/2025 at 3:00 PM with
Residents (58, 24, 26, 27, 43), Resident 24 stated, Resident Council meetings are often held in a hallway
due to limited private spaces within the facility. Resident 24 stated, The only space is the old dining room,
but that is being used for the gym now. When asked if a private space to participate in resident council
meetings was requested by the participating residents. Resident 24 stated, Yes! But they told us there was
no room available. Resident's 26 and 27 also verified group meetings were held in facility hallways as
well.During an interview on 12/5/2025 at 10:18 AM with the Activity Director (AD- a professional responsible
for planning, organizing, and leading programming), AD stated, Sometimes we hold the resident council
meeting in the hallway if the gym is busy.A small group in the corner of the hallway.During a review of
several Resident Council Minutes dated 9/26/2025, 10/24/2025, and 11/28/2025, the resident council
minutes indicated 22 residents attended resident council meetings with no specified location
documented.During a review of the facility's policy and procedure titled, Resident Council undated, the
policy and procedure indicated 3. The resident council group is provided with space, privacy, and support to
conduct meetings.
Residents Affected - Some
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 18
Event ID:
555276
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed maintain sanitary (hygienic and clean) durable
medical equipment (medical equipment prescribed by a doctor for home use) used for the completion of
activities of daily living (fundamental self-care tasks done daily) for one out of three sampled residents
(Resident 2).This failure had the potential to result in the spread of disease-causing organisms due to
ineffective cleaning and sanitation.Findings:During an observation 12/2/2025 at 10:06 AM, a white metal
commode riser (a mobility aid attached to a standard toilet to increase its height) with affixed handrails and
toilet seat was placed over the toilet in the shared bathroom of rooms [ROOM NUMBERS]. One dime sized
area of chipped paint and red/brown discolorations were present on the middle of the horizontal metal back
bar and multiple locations on the right posterior (back) leg post.During a concurrent interview and record
review on 12/3/2025 at 11:06 AM with the Maintenance Director (Mnt), Monthly equipment checklist, dated
[DATE] was reviewed. The monthly equipment checklist indicated, Resident Recliners/Chairs condition were
inspected. Mnt stated, All areas on sheet are checked. It takes longer than 1 day, so we just put
November.The equipment titled Recliners/Chair includes all our toilet bedside commodes and risers.During
a concurrent observation and interview on 12/3/2025 at 11:18 AM with Mnt in the shared bathroom of
rooms [ROOM NUMBERS], Mnt verified chipped paint and red/brown discolorations in multiple locations on
the equipment. Mnt stated, That should be replaced. Yes. That is rust (a reddish- or yellowish-brown flaky
coating of iron oxide that is formed on iron or steel by oxidation). I will replace it right now. When asked why
the durable medical equipment should be replaced, Mnt stated Because it is not safe, it's not clean and it's
not sanitary. It's not safe for the residents, before we used to paint, but now we replace them.During a
review of the facility's policy and procedure titled, Annual Inspections, last revised on 11/18/2009, indicated,
.Patient Care and Other Equipment.The maintenance manager is ultimately responsible for maintaining
other equipment such as, but not limited to,.oxygen concentrators, scales, lifts, and the like.and proof
retained that such equipment is maintained per manufactures specifications.
Event ID:
Facility ID:
555276
If continuation sheet
Page 2 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's
ability to function.
Based on interview and record review the facility failed to provide adequate monitoring for antipsychotic
medications (a class of psychiatric drugs that helps manage severe mental health symptoms) for two out of
five sampled residents (Residents 2 and 5) and PRN (as needed) medications were ordered beyond 14
days for three out of five sampled residents (Residents 7,8,18).This failure had the potential to result in
adverse consequences ranging from functional decline, hospitalization, permanent injury, or death.
Findings:
During a concurrent interview and record review on 12/04/2025 at 5:37 PM with Licensed Vocational Nurse
1 (LVN1), Resident 2's blood pressure values on 11/07/2025 was reviewed. The blood pressure values
indicated, Resident 2's blood pressure was documented as 156/77 on 11/07/2025 at 11:51 AM, 136/83 on
11/07/2025 at 4:17PM, and 135/77 on 11/08/2025 at 02:38 AM. LVN1 verified no additional blood pressure
values were documented on 11/7/2025. Review of Resident 2's Medication Administration Record (MAR)
dated 11/1/2025- 11/30/2025, indicated, Orthostatic BP (blood pressure) r/t (related to) antipsychotics
every day shift every Fri (Friday) laying, sitting, and standing with an order start date of 11/07/2025. LVN1
defined Orthostatic blood pressure as Take BP (blood pressure) in sitting, lying, and standing position, wait
at least 5 mins in each position before taking new bp (blood pressure). It should be documented in the vitals
tab, the tab that we just reviewed. LVN1 verified Resident 2's November 2025 MAR, orthostatic blood
pressure values on 11/7/25, 11/14/2025, 11/21/2025, and 11/28/2025 were All same blood pressures with
no documentation on time BP was taken. LVN1 stated, This is not right. I don't think she would have same
BP each time.
During a concurrent interview and record review on 12/04/2025 at 5:57 PM with the Assistant Director of
Nursing (ADON), Resident 2's November 2025 MAR was reviewed. The MAR indicated, duplicate blood
pressure readings were documented for each orthostatic blood pressure order. ADON stated side effects of
antipsychotic drug use are monitored to assess orthostatic blood pressure changes and potential fall
hazards. ADON and LVN1 confirmed only one blood pressure was documented per shift. ADON validated
documentation does not accurately reflect orthostatic blood pressure monitoring and increases risk for
Resident 2 Becoming hypotensive and falling.
During a concurrent interview and record review on 12/05/2025 at 12:20 PM with ADON, Resident 7 and
8's Note to Attending Physician/Prescriber, dated 11/06/2025 were reviewed. The Note to Attending
Physician/Prescriber indicated, CURRENT ORDER: Lorazepam 2 mg/mL, give 0.5 mL q (every) 4h PRN
Anxiety or Agitation, missing stop date.RECCOMENDATION: Please clarify the order.1) If the order is to be
continued beyond 14 days, please update to include a specific duration of use and provide clinical rationale
to support use beyond the CMS 14 day limit.OR 2) add a 14 day stop to the order. ADON confirmed,
Resident 7 and Resident 8 both have current Lorazepam 2 mg/mL, give 0.5 mL q4h PRN Anxiety or
Agitation orders with no stop date documented. ADON was unable to locate clinical rationales to support
use beyond 14-day limit.
During a record review of Resident 18's, admission Record, dated 8/6/25, indicated Resident 18 was
admitted to the facility 8/6/25 with a history of schizophrenia (a chronic brain disorder that disrupts how a
person thinks, feels and behaves, causing them to lose touch with reality through symptoms like
hallucinations (hearing/seeing things) and delusions (false beliefs), leading to disorganized thinking,
difficulty with emotion and problems with focus), weakness and low blood pressure.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 3 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of Resident 18's, Order Summary Report, dated October 2025, November 2025 and
December 2025, indicated Resident 18 was prescribed olanzapine (antipsychotic medication for the
treatment of schizophrenia), oral tablet 5 milligrams, give one tablet by mouth every 24 hours as needed for
agitation/psychosis (severe mental condition in which thought and emotions are so affected that contact is
lost with external reality) which was started on 10/20/25 and did not have an end date, meaning the
medication would have had a stop date for taking the medication.
During a review of Resident 18's, Medication Regime Review dated 8/7/ 2025 conducted by the pharmacist
indicated the medications the Resident 18 had been admitted to the facility were reviewed and no other
pharmacist review had been conducted through to 12/4/2025 at the time of the survey.
During concurrent interview and record review on 12/4/25 at 12:21 PM with Licensed Nurse A (LNA),
Resident 18's, Order Summary Report, dated December 2025 and Resident 18's, Medication
Administration Record (MAR) dated December 2025 were reviewed. Resident 18's order for Olanzapine, 5
milligrams, one tablet by mouth every 24 as needed for agitation/psychosis. was reviewed and LNA stated
the medication was prescribed or started on 10/20/25 and confirmed the facility policy for as needed
medications was usually for doctors to only prescribe medications for 14 days at a time and then either
renew the medication or discontinue. LSA stated the reason why this medication does not have a stop date
was that it was not prescribed by the usual doctors at the facility and this resident really needed the
medication as it was written. The MAR was reviewed for November 2025, and it appeared that Resident 18
did not use or need the medication once that month, LSA stated she did not know anything about that, but
Resident 18 had needed it in the past. LSA stated if this medication had been prescribed by the doctors at
the facility, then it would have had a stop date at 14 days, so LSA stated they did not know why the
medication did not have an end date.
During a concurrent interview and record on 12/4/25 at 2:12 PM with Director of Nursing (DON), Resident
18's, Order Summary Report dated December 2025 was reviewed with the DON. [NAME] confirmed the
olanzapine order as needed and start date of 10/20/25 and asked what the facility policy was regarding as
needed medications. DON stated, as needed medication usually has a stop date of 14 days and DON
stated they thought the order could be placed indefinitely if the behaviors were still in place and the resident
needed the medication as ad needed bases than it would be acceptable. DON stated, as in this case, this
medication does not need a stop date and can continue as needed indefinitely.
During a review of the facility's policy and procedure titled, Medication Regime Review, dated 2001,
indicated, 1. A licensed consultant pharmacist performs a medication regimen review (MRR) for every
resident in the facility receiving medication.g. other medication errors, included related to documentation.1.
Medication regimens are done upon admission (or as close to admission as possible and at lease monthly
thereafter, or more frequently if indicated depending on a resident's condition.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 4 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
PASARR screening for Mental disorders or Intellectual Disabilities
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Number of
residents sampled: 2Number of residents cited: 1Based on observation, interview and record review, the
facility did not ensure, one resident, (Resident 40) of 2 residents, have his Preadmission Screening and
Resident Review( PASARR) re-evaluated on the 30th day.This failure has potential for further screening and
referrals for needed services will not be provided. Review of admission Record, dated, 12/5/25, indicated,
admitted on [DATE], with diagnoses including: Cerebral Palsy ( a neurologic disorder caused by abnormal
development or damage to the developing brain), Bipolar Disorder (a serious mental illness causing
extreme mood swings), Depression (condition with persistent sadness, hopelessness and loss of interest),
Autistic Disorder (a complex neurodevelopmental condition that affects communication and social
interaction). Review of PASARR Level 1 Screening submitted on 10/30/25. Result: Negative.Reason:
Exempted Hospital Discharge.During an interview on 12/2/25 at 3 PM, with DON, asking her who
completes the PASARR. Per DON the Marketing director completes and submits the PASARR on all new
admits. Asked for a copy of PASARR. During an interview on 12/3/25 at 10 AM, with Marketing Director, per
MD she completes and submits PASARR for all new admits. Per MD she completed and submitted for this
resident on 12/3/25, copy was provided.Review of the new level 1 Screening submitted by nursing facility,
dated 12/3/25.Result: Negative Reason: Exempted Hospital DischargeLevel II Mental Health Evaluation.
Referral : Not required.If the individual remains in the NF longer than 30 days, the facility must resubmit a
new Level 1 Screening as a Resident Review on the 31st day.Review of California Department of Health
Care Service (DHCS), Preadmission Screening and Resident Review (PASARR) Level 1 Screening
Assessment Guide, dated 10/2024, indicated; Definition1: Status Change: For current SNF
residents.exceed the number of days allowed for their Categorical Determination or Exempted Hospital
Discharge.Review of facility's document, Tool Tip Legend, undated, indicated, 2. The Screening type
Resident Review (RR) is selected for an individual who: 3) Is identified as an Exempted Hospital Discharge
who exceeds a stay of thirty (30) calendar days.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 5 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to provide services that maintained
professional standards of quality for one out of three residents (Resident 8), when a certified nursing
assistance administered a medication.This failure resulted in Resident 8 being administered medication by
non-licensed staff that had the potential for clinically significant adverse consequences.Findings:During an
interview on 12/04/2025 at 3:01 PM in Resident 8's room, with a certified nursing assistant (CNA 2), CNA 2
stated, Resident 8 has her own eye wipes due to eye buildup. CNA 2 stated, We put this on the eyes. I do
not use towels. CNA 2 reached in Resident 8's top drawer in bedside cabinet and removed an individually
wrapped pre- moistened packet of OCuSOFT LID SCRUB eyelid cleanser.During a phone interview on
12/05/2025 at 10:23 AM with the consulting pharmacist (PharmD), PharmD stated, due to the active
ingredients in OCuSOFT LID SCRUB eyelid cleanser it is a medication that must have an active physician
order, administered by a licensed nurse, and stored in a locked location.During a concurrent observation
and interview on 12/05/2025 at 12:54 PM with the Assistant Director of Nursing (ADON) in Resident 8's
room, a blue box containing the OCuSOFT LID SCRUB eyelid cleanser wipes were found in Resident 8's
bedside cabinet. ADON stated, Yes. This I have definitely seen this in the medication cart given by nurses. I
will remove, get MD order, and have LN administer it. ADON stated he was unaware of medication being
administered by certified nursing assistants and it is the facility expectation that only licensed nurses
administer medications.During a review of the facility's policy and procedure titled, Administering
Medications, dated 04/2019, indicated, 1. Only persons licensed or permitted by this state to prepare,
administer and document the administration of medications may do so.4. Medications are administered in
accordance with prescriber orders, including any required time frame.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 6 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to provide the necessary services to
maintain good grooming, personal, and oral hygiene for one out of three residents (Resident 8).This failure
resulted in Resident 8 having difficulty opening both eyes due to white greasy build up on her bilateral (left
and right) upper and lower lash line and thick white build up on the base of her lower gums and bottom row
of her natural teeth.Findings:Review of Resident 8's medical records titled MINIMUM DATA SET (MDS, a
standardized resident assessment tool), dated 09/23/2025, indicated Resident 8:Had limited function range
of motion and impairments on both upper and lower extremities that interfered with daily functions.Was
dependent on staff for oral hygiene needs (the ability to use suitable items to clean teeth).Was dependent
on staff for personal hygiene needs (the ability to maintain personal hygiene, including washing/drying
face).During an observation on 12/02/2025 at 10:23 AM, Resident 8 was observed lying flat in bed with
television on, placed in front of her. Resident 8 was observed having difficulty opening both eyes due to
white greasy build up on bilateral upper and lower lash line and thick white build up on the base of her
lower gums and bottom row of her natural teeth.During an interview on 12/02/2025 at 10:25 AM with a
Certified Nursing Assistant (CNA1), when asked what were Resident 8's care needs, CNA1 stated, We
keep her clean and dry. We turn her every 2 hours, so she does not get pressure sores. But sometimes she
is soaking wet and we change her more often. She is nonverbal.During a concurrent observation and
interview on 12/04/2025 at 3:01 PM with Certified Nursing Assistant 2 (CNA 2) in Resident 8's bedside,
Resident 8 was laying in bed with white greasy buildup on outer bilateral outer corners and inner corners of
eye. CNA 2 stated, Resident 8's eyes were Dirty. I will clean after I get finished with another resident. CNA 2
reported resident has own eye wipes due to eye buildup. We put this on her eyes. I do not use towels. CNA
2 opened Resident 8's top drawer in the wooden bedside chest of drawers and removed a blue plastic box
that contained individually packaged pre-moistened pads, labeled OCuSOFT LID SCRUB eyelid
Cleaner.During a review of Job Description: Certified Nursing Assistant, dated 02/2024, the job description
indicated General Purpose- The primary purpose of your job position is to provide each of your assigned
residents with routine daily nursing care and services in accordance with the resident's assessment and
care plan.Assist residents with daily functions (dental and mouth care, bath functions, combing of hair,
dressing and undressing as necessary).During a review of Resident 8's Care Plan Report initiated on
10/08/2024 was reviewed. The Care Plan Report indicated, interventions provided to Resident 8 included
Assist with maintaining good personal hygiene Q (every) shift and as needed.Provide assistance with care
and ADL.During a review of the facility's policy and procedure titled, Activities of Daily Living (ADL),
Supporting, (undated), indicated .5. Appropriate care and services are provided for residents who are
unable to carry out ADL's independently, with the consent of the resident, and in accordance with the plan
of care, including.assistance with: a. hygiene (bathing, dressing, grooming, and oral care).
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 7 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Provide activities to meet all resident's needs.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to provide received individualized and
ongoing activities and stimulation for one of three residents (Resident 7).This failure resulted in Resident 7
not receiving individualized activities designed to meet her interests and support psychosocial
well-being.Findings:During an observation on 12/02/2025 at 09:43 AM, Resident 7 was observed lying in
bed arousable (able to be easily woken up) to voice, with no music or television playing at Resident 7's
bedside. On multiple subsequent observations, on 12/04/2025 at 9:23 AM, 12/04/2025 at 5:31 PM,
12/05/2025 at 10:34 AM and 10:50 AM Resident 7 was lying in bed with no individualized activities or
stimulation observed.During an interview on 12/05/2025 at 10:18 AM with the Activities Director (AD- a
professional responsible for planning, organizing, and leading programming), AD stated, We just go by
room to room and do room visits. There is no set schedule. If they're (residents) bedbound they have the TV
(television) and music should be on continuously. We play music for them (residents) because it is soothing
for them. AD stated each room visit lasts approximately 10 minutes each offered 2-3 times a week.During a
record review of Activity Assessment dated 12/05/2025 , the Activity assessment indicated Resident 7 likes
music and it was somewhat important for Resident 7 to do her favorite activities and to do things with
groups of people.During a review of the facility's policy and procedure titled Activity Programs dated
06/2018, indicated, Activity programs are designed to meet the interests of and support the physical,
mental, and psychosocial well-being of each resident.12. Individualized and group activities are provided
that: reflect the cultural and religious interests, hobbies, lie experiences and personal preferences of the
residents.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 8 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed identify an environmental hazard for one out of
four residents (Resident 2), when the hot water temperature in a shared resident bathroom was greater
than 120 degrees Fahrenheit.This failure resulted in Resident 2 having increased risk for burns caused by
scalding.Findings:During an observation on 12/02/2025 at 10:07 AM in the shared resident bathroom for
rooms [ROOM NUMBERS], the hot water in the resident's face bowel was recorded at 121.5 degrees
Fahrenheit on a calibrated (correlated with those of a standard) thermometer. During a concurrent
observation and interview on 12/03/2025 at 11:47 AM with the Maintenance Director (Mnt) and the Director
of Staff Development/Infection Preventionist (DSD/IP), the hot water in the shared resident room for rooms
[ROOM NUMBERS] was intolerable to touch after five minutes of continuous running of the water. The hot
water was tested by Mnt with the facility calibrated thermometer, water temperature was recorded as
Between 124-26 (degrees Fahrenheit) per DSD/IP and Mnt stated, Its around 125 degrees. We check the
hot water every week. I will go lower the boiler now.I will check the remaining facility bathrooms to verify
temps (hot water temperatures) DSD/IP stated, I will inform residents not to use the bathroom faucet until
hot water is verified within safe temps (temperatures). DSD/IP confirmed Resident 2 is the only resident
that utilizes the resident bathroom independently (without staff assistance).During a review of the facility's
policy and procedure titled, Water Temperatures, Safety of, dated 12/2009, indicated, Tap water in the
facility shall be kept within a temperature range to prevent scalding of residents.3. Maintenance staff shall
conduct periodic tap water temperature checks and record the water temperatures in a safety log.
Event ID:
Facility ID:
555276
If continuation sheet
Page 9 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Number of
residents sampled:2Number of residents cited:1Based on observation, interview and record review, the
facility did not ensure one of two residents, (Resident 5) is receiving the correct amount of oxygen
according to physician's order, when order indicates 1L/min. Resident observed to have 2 L/min for three
consecutive days.This failure has potential for resident to have oxygen toxicity (lung damage that happens
from breathing in too much extra supplemental oxygen. Review of Resident 5's admission Record, indicated
admitted on [DATE] with diagnoses including: Chronic Obstructive Pulmonary Disease (COPD)(chronic
lung condition causing shortness of breath), Pneumonia, (a lung infection),Shortness of Breath, Anxiety
Disorder ( a mental condition like persistent worry, fear and nervousness), Major Depression(condition with
persistent sadness, hopelessness and loss of interest). Review of Order Summary Report, dated
10/25-12/5/25, indicated, Continuous oxygen via NC @1L/min Goal sat of 88%. Begin weaning from
oxygen as tolerated every shift. Start date 11/5/25.Review of Medication Administration Record, dated
10/25-12/5/25, Oxygen saturation recorded every shift indicated, readings from 94 % to 97 %. No recorded
weaning of oxygen done.During an observation of resident on 12/1/25 at 2 PM, resident in bed, awake,
alert and responsive, on oxygen via nasal cannula at 2 L/min. Asked if she goes to activities, she said no,
she does not know, and no one told her about it. asked if she knows how much oxygen they are giving her,
per resident, I dont know no one tells me During an observation and interview of Resident 5 on 12/2/25 at
12 noon, resident in bed, sleeping on and off, responds to questions. Observed to be on oxygen via nasal
cannula at 2 L/min. DON around the hallway, asked to confirm the oxygen level. Per DON that is a 2 L/min.
Asked resident if nurses ever try to take her off oxygen as trial, resident said no, I always have this on
pointing to her nasal cannula.During an observation on 12/3/25 at 9:49 AM, resident is in the room sitting
up by side of the bed. Has oxygen via nasal cannula at 2L/min. Asked resident why she is on oxygen, per
patient, her oxygen level was low that is why she was sent to the hospital. Will have oxygen when i go
home.During a concurrent interview and record review on 12/3/25 at 11 AM, with Licensed Vocational
Nurse 2, (LVN) 2, per LVN2, the resident has always been on oxygen. The order is at 1 L/min, oxygen
saturation ranges from 92-97%, it is given continuously. There is an order to wean off when sat is over 90%.
Per LVN, in review of her progress notes, she had weaned her off one time 12/3/25 at 9 am. Review of care
plan, for oxygen use initiated 12/3/25 physician's ordered oxygen on 11/5/25. Review of facility Policy and
Procedure, Oxygen Administration, undated, indicated: Purpose: The purpose of the procedure is to
provide guidelines for safe oxygen administration. Verify that there is a physician's order for this procedure.
Review the physician's order or facility protocol for oxygen administration.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 10 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility did not ensure one out of two sampled residents
(Resident 11) had adequate monitoring of their dialysis (a life sustaining medical treatment that filters waste
products, excess fluid, and salt from the blood when kidneys fail, performing the kidneys job of cleaning the
blood and balancing minerals) access site (a surgically created connected to the bloods stream that allows
blood to be removed, cleaned by a dialysis machine); when it had been surgically changed from one site of
the body to another.This failure in inadequate nursing assessment and documentation of Resident 11's
current dialysis access stie had the potential for missed bleeding or other untoward side effects a dialysis
resident could experience without adequate monitoring of the access site resulting in harm and even
death.During a review of Resident 11's, admission Record, dated 6/19/24 indicated Resident 11 had been
admitted to the facility on [DATE] with a history of diabetes and chronic kidney disease requiring dialysis
treatment. During a review of Resident 1's, Order Summary Report dated December 2025, November
2025, October 2025 and September 2025, indicated Resident 11 had a physician order to Check A.V.
(atrio-venous fistula, a surgically created connection between an artery and a vein, typically in the arm for
hemodialysis) site to right upper chest dressing QS (every shift) leave intact for 4-6 hours following dialysis,
change (dressing or bandage) if soiled or fallen off. If bleeding is noted from dialysis access site,
immediately apply pressure to site to stop bleeding., also included the order for dialysis treatment to occur
routinely on Tuesday, Thursday and Saturday at a specified offsite location The orders were written on
6/19/2024 and had not been discontinued when the surveyor had reviewed Resident 11's medical record
on 12/3/25. During an observation and interview on 12/3/25 at 9:30 AM with Resident 11, Resident 11 was
asked where the access for dialysis was located, and Resident 11 had pointed to the left upper arm
bandage. Resident 11 was asked if there was anything on his chest and Resident 11 stated that there was
nothing on his chest. Resident 11 was wearing a white t-shirt, and the surveyor was unable to observe
anything underneath the shirt and no indication Resident 11 was unable to provide an accurate history.
During a concurrent interview and medical record on 12/3/25 at 1:25 PM. with Director of Nursing (DON),
DON, Resident 11's, Order Summary Report dated December 2025 and November 2025 was reviewed
with the corresponding, Medication Administration Record (MAR) for December 2025 and November 2025
where the order to Check A.V. site to right upper chest dressing QS, leave intact for 4-6 hours following
dialysis. was indicated for the nurses to document on the MAR each shift for each day of the month. DON
stated when reviewing the physician order on the Order Summery Report for November and December
2025, that Resident 11 did not have an access sit on his right upper chest and that had been changed
(surgically) in November 2025 and Resident 11's current access site for dialysis was on his left upper arm.
All physicians' orders were reviewed, and no other access site physician orders were found. DON stated
that it was strange, since the site had been changed back in November and Resident 11 no longer had an
access site on his chest. DON was asked where the nurses would document Resident 11's access site and
the MAR was reviewed for November and December 2025; where the same physician order of checking
Resident 11's right upper chest order was found. The months of November 2025 and December 2025
indicated the nurses documented each day of the month that Resident 11's access site for dialysis was
located on the chest compared to the current site of the left upper arm. DON stated they were aware of
Resident 11's current left upper arm access site and was asked if documenting on the wrong site was a
problem, DON stated it could be a problem if the nurses had no other place to document that the dialysis
access site was clean, dry and intact but could not explain why the physician order had not been
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 11 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
updated. DON was asked if there was a new nurse who did not know Resident 11 and viewed the physician
orders, wouldn't they assess and document the old access site and not assess the current access site?
DON stated Resident 11 would alert the nurse as to the current access site since he was very
knowledgeable and would make sure the nurse assessed the correct access site. DON was asked since
there was documentation that an audit was done every month to check the physician orders for accuracy
for situations such as this why wasn't this update in Resident 11's current dialysis access caught, DON
stated I do not know again I would have to look into this situation. During a concurrent interview and record
review on 12/3/25 at 2:25 PM with Licensed Staff A (LSA), Resident 11's, Medication Administration Record
(MAR) for November 2025 and December 2025 was reviewed. LSA reviewed the current date of 12/3/25
and reviewed the physician order of Check AV site to right upper chest. LSA reviewed the MAR with
surveyor and stated that was the only place where the nursing would be able to document Resident 11's
dialysis access site, even though LSA stated Resident 11 no longer had that as the current access site for
dialysis. LSA stated as an example most dialysis days when Resident 11 was having dialysis, they would
not see Resident 11 on day shift and would document not at the facility but on the days when Resident 11
was not having dialysis, then that's the only place to document that Resident 11's dialysis site was okay
(not bleeding and the bandage were clean and dry). During a review of the facility's policy and procedure
titled, Hemodialysis Catheters-Access and Care of dated 2001, indicated, Documentation The nurse should
document in the resident's medical record every shift as follows: 1. Location of catheter (a flexible tube
acting as an access point to the bloodstream for filtering waste and excess fluid). 2. Condition of dressing
(bandage) (interventions if needed). 3. If dialysis was done during shift. 4. Any part of report dialysis nurse
post - dialysis being given. 5. Observation post- dialysis. During a review of the facility's policy and
procedure titled, Charting Documentation, dated 7/2017, indicated, 3. Documentation in the medical cord
will be objective (not opinionated or speculative), completed, and accurate.
Event ID:
Facility ID:
555276
If continuation sheet
Page 12 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based upon
interview and record review the facility did not provide adequate medication review for five out of five
sampled residents (Residents 2,5,7,8,18) when: 1) One out of five sampled residents (Resident 18)'s as
needed antipsychotic orders, did not include end dates or rationales were not addressed in the medical
record. 2) One out of five sampled residents (Resident 18)'s medication profile was not reviewed monthly
after admission. 3) Four out of five sampled residents (Resident 2,5,7,8 )'s recommendations made by the
pharmacist were not followed up, implemented, or addressed. 4) One out of five sampled residents
(Resident 5)'s is on multiple antipsychotic medications for same diagnosis of MDD. These failures had the
potential to cause harm from adverse consequences related to medication therapy, due to lack of timely
implementation of pharmacy recommendations. 1. During a record review of Resident 18's, admission
Record, dated 8/6/25, indicated Resident 18 was admitted to the facility 8/6/25 with a history of
schizophrenia (a chronic brain disorder that disrupts how a person thinks, feels and behaves, causing them
to lose touch with reality through symptoms like hallucinations (hearing/seeing things) and delusions (false
beliefs), leading to disorganized thinking, difficulty with emotion and problems with focus) and low blood
pressure.
During a review of Resident 18's, Order Summary Report, dated October 2025, November 2025 and
December 2025, indicated Resident 18 was prescribed olanzapine (antipsychotic medication for the
treatment of schizophrenia), oral tablet 5 milligrams, give one tablet by mouth every 24 hours as needed for
agitation/psychosis (severe mental condition in which thought and emotions are so affected that contact is
lost with external reality) which was started on 10/20/25 and did not have an end date, meaning the
medication would have had a stop date for taking the medication.
During concurrent interview and record review on 12/4/25 at 12:21 PM with Licensed Nurse A (LNA),
Resident 18's, Order Summary Report, dated December 2025 and Resident 18's, Medication
Administration Record (MAR) dated December 2025 were reviewed. Resident 18's order for Olanzapine, 5
milligrams, one tablet by mouth every 24 as needed for agitation/psychosis. was reviewed and LNA stated
the medication was prescribed or started on 10/20/25 and confirmed the facility policy for as needed
medications was usually for doctors to only prescribe medications for 14 days at a time and then either
renew the medication or discontinue. LSA stated the reason why this medication does not have a stop date
was that it was not prescribed by the usual doctors at the facility and this resident really needed the
medication as it was written. The MAR was reviewed for November 2025, and it appeared that Resident 18
was not administered or need the medication once that month, LSA stated she did not know anything about
that, but Resident 18 had needed it in the past. LSA stated if this medication had been prescribed by one of
the doctors at the facility, then it would have had a stop date at 14 days, and so LSA stated they did not
know why the medication did not have an end date.
During a concurrent interview and record review on 12/4/25 at 2:12 PM with Director of Nursing (DON),
Resident 18's, Order Summary Report dated December 2025 was reviewed with the DON. [NAME]
confirmed the olanzapine was prescribed as needed and the start date of 10/20/25 was confirmed. DON
confirmed the facility policy was regarding as needed medications was to prescribe the medication for 14
days only. DON stated in this case with Resident 18, they continued to have the same behaviors
necessitating the prescribed medication so it would then be acceptable to prescribe the mediation as
needed but indefinitely without a stop date.
2. During a concurrent interview and record review on 12/4/25 at 2:12 PM with DON, Resident 18's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 13 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Medication Regime Review, dated 8/7/25 (conducted by the pharmacist) at the time of admission was
reviewed. DON was asked if there were any other reviews by the pharmacist and DON stated no, the
pharmacist reviews were done on admission and then every quarter so Resident 18 would not have been
due until later that month (December). DON stated that would have been the facility policy to have the
resident medication reviews done every quarter after the initial admission. DON stated in the case of
Resident 18 for example, there would have been no need to review their as needed medications stop dates
since the application for a stop date did not apply to this particular resident for the olanzapine medication
prescription.
During a review of the facility's policy and procedure titled, Medication Regime Review, dated 2001,
indicated, 1. A licensed consultant pharmacist performs a medication regimen review (MRR) for every
resident in the facility receiving medication.g. other medication errors, included related to documentation.1.
Medication regimens are done upon admission (or as close to admission as possible and at lease monthly
thereafter, or more frequently if indicated depending on a resident's condition.
3. During a concurrent interview and record review on 12/05/2025 at 12:20 PM with the Assistant Director
of Nursing (ADON), Resident 7 and 8's Note to Attending Physician/Prescriber, dated 11/06/2025 was
reviewed. The Note to Attending Physician/Prescriber indicated, CURRENT ORDER: Lorazepam 2 mg/mL,
give 0.5 mL q (every) 4h PRN Anxiety or Agitation, missing stop date.RECCOMENDATION: Please clarify
the order.1) If the order is to be continued beyond 14 days, please update to include a specific duration of
use and provide clinical rationale to support use beyond the CMS 14 day limit.OR 2) add a 14 day stop to
the order. ADON stated, Resident 7 and 8's current orders listed above were active on Resident 7 and 8's
medication administration record with no stop dated noted. ADON also confirmed no physician/ prescriber
response was documented on Note to Attending Physician/Prescriber received on 11/06/2025.
A concurrent interview and record review on 12/05/2025 at 12:42 PM with the Director of Nursing (DON),
Resident 2's Note to Attending Physician/Prescriber, dated 11/06/2025 was reviewed. The Note to
Attending Physician/Prescriber indicated CURRENT ORDER: Heparin 5,000 units BID (twice a day) for
post DVT (deep vein thrombus) PPX (prophylaxis).The patient is on the above medication with no stop date
indicated. RECCOMENDATION: Please consider adding a stop date to this order if clinically appropriate.
DON stated, the above recommendation was provided to Resident 2's physician on 12/03/2025 and a
telephone order was provided to discontinue the medication on 12/03/2025, although the pharmacist
recommendation was originally made on 11/06/2025. DON stated, physician/prescriber response to
pharmacist recommendations noted on the Note to Attending Physician/Prescriber should be uploaded in
chart timely. DON later confirmed no attending physician/prescriber response was provided for Resident 7
and 8's recommendations. I will get it signed now.
Review of Resident 5's admission Record, indicated admitted on [DATE] with diagnoses including:
Pneumonia, (a lung infection), Dementia (a brain disorder that causes decline in memory and thinking),
Anxiety Disorder ( a mental condition like persistent worry, fear and nervousness), Major
Depression(condition with persistent sadness, hopelessness and loss of interest).
During a record review, Order Summary Report, dated 10-25-12-5-25, indicated, Seroquel Oral Tablet 25
mg (Quetiapine Fumarate) give one tablet by mouth three times a day for Delusions. Target Behavior:
Delusion at the end of each shift.
Review of Medication Administration Record (MAR) dated 10/25/-12/4/25, indicated, Seroquel 25 mg for
MDD (Major Depressive Disorder).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 14 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Review of facility document, Medication Regimen Review (MRR) with Recommendation to Physician, dated
11/6/25. Indicated Seroquel 25 mg, please review for appropriate diagnosis.
During an interview on 12/5/25/ at 10:53 AM with facility pharmacist, per Pharmacist, MRR review was
done on 11/6/25 and he recommended to physician, to use the appropriate diagnosis for Seroquel The
pharmacist next visit will be on 12/8th. Per pharmacist, if there is no response from the physician, he will rerecommend again. As of 12/5/25 during this interview the recommendation was not acted upon.
During an interview on and concurrent record review on 12/5/25 at 11:30 A, with Director of Nursing (DON),
per DON, the process is to leave a copy of the pharmacist recommendation for the physician, in a folder
and physician will review and sign the recommendation if he agrees or disagrees. Then the page is checked
by medical records and entered in EMR if there is order or any changes. Review of the medical records, no
order or change in the diagnosis for Seroquel. DON confirmed.
4. Review of Resident 5's admission Record, indicated admitted on [DATE] with diagnoses including:
Pneumonia, (a lung infection), Dementia (a brain disorder that causes decline in memory and thinking),
anxiety disorder (a mental condition like persistent worry, fear and nervousness), Major
Depression(condition with persistent sadness, hopelessness and loss of interest).
Review of Order Summary Report dated 10/25-12/4/25, indicated, Clonazepam Oral Tablet 0.5 mg, give 1
tablet orally three times a day for (Major Depressive Disorder) MDD, start date 11/25/25. Mirtazapine Oral
Tablet 15 MG Give 1 tablet by mouth for MDD start date 10/25/25.Paroxetine HCI Oral Tablet 40 mg Give 1
tablet by mouth one time a day for MDD. Seroquel Oral (Quetiapine Fumarate) Give 1 Tablet by mouth three
times a date for MDD, start date 10/25/25.
Review of facility document, Consultant Pharmacist's Medication Regimen Review, dated 10/27/2, indicated
Current Orders: Clonazepam, Mirtazapine, Paroxetine and Quetiapine. Recommendation: Please enter
orders in PCC to monitor target behavior and SE for the medications listed above. No indication that these
four antipsychotic drugs can be given together.
During an interview on 12/5/25/ at 10:53 AM with facility pharmacist, per Pharmacist, another pharmacist
came on 10/27/25. Pharmacist recommendation to enter orders in the PCC to monitor target
behavior.Pharmacist aware resident is on four different antidepressant /antipsychotic medications.
No Notes
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 15 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and record review the facility failed to secure medications for one out of
three residents (Resident 8) in a locked storage area and to limit access to non- authorized personnel.This
failure resulted in Resident 8's medication being stored in unsecured and unsafe storage location,
accessible to non-authorized personnel and other residents.Findings:During a concurrent current
observation and interview on 12/04/2025 at 3:01 PM in Resident 8's room, with a certified nursing assistant
(CNA2), CNA 2 reached in Resident 8's top drawer in the bedside cabinet and removed an individually
wrapped pre- moistened packet of OCuSOFT LID SCRUB eyelid cleanser from a blue box.During a phone
interview on 12/05/2025 at 10:23 AM with the consulting pharmacist (PharmD), PharmD stated, due to the
active ingredients in OCuSOFT LID SCRUB eyelid cleanser it is a medication that must have an active
physician order, administered by a licensed nurse, and stored in a locked location.During a concurrent
observation and interview on 12/05/2025 at 12:54 PM with the Assistant Director of Nursing (ADON) in
Resident 8's room, a blue box containing the OCuSOFT LID SCRUB eyelid cleanser wipes were found in
Resident 8's bedside cabinet. ADON confirmed that all medications should be stored in medication room
(storage).During a review of the facility's policy and procedure titled, Mediation Labeling and Storage
(undated), indicated The facility stores all medications and biologicals in locked compartments under proper
temperature, humidity and light controls. Only authorized personnel have access to keys.
Event ID:
Facility ID:
555276
If continuation sheet
Page 16 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to establish and implement infection prevention
measures when; Enhanced barrier precautions were not implemented for one of three sampled residents
(Resident 7) during high contact care. One out of four sampled residents (Resident 15), had flecks of debris
and crust in their oxygen tubing (delivers supplemental oxygen from a source like a machine or oxygen
tank, to a resident usually through tube through the nose also called a nasal cannula). This failure had the
potential to result in Resident 7 and 15 developing a transmission based communicable disease or
infection. Findings:
Residents Affected - Few
1. During a concurrent observation and interview on 12/04/2025 at 2:22 PM with Certified Nursing Assistant
2 (CNA 2) in Resident 7's room, Resident 7 received wound care for a stage three pressure injury (a deep
wound where skin is lost, revealing the yellow, fatty tissue underneath) on her sacrum (a triangular bone in
the lower back). CNA 2 stated, I'm going to get the nurse to change her (Resident 7) dressing because it is
dirty. When asked how frequently wound care was provided, CNA 2 stated A lot. Whenever it is dirty. The
Assistant Director of Nursing (ADON) provided wound care for Resident 7 at 2:24 PM. No enhanced barrier
precautions were observed by ADON or CNA 2 during the high contact wound care for Resident 7.
During a review of Resident 7's Care Plan Report, initiated on 07/22/2025, the care plan indicated
interventions to Utilize Enhanced Barrier Precautions (EBP) during high-contact resident care activated
were to be implemented.
During a concurrent interview and record review on 12/05/2025 at 10:34 AM with a Licensed Vocational
Nurse (LVN 3), LVN 3 stated, Resident 7's wound dressing is changed by the treatment nurse and floor
nurses with the certified nursing assistants (CNAs). LVN 3 reviewed current wound care orders on Resident
7's medical record. When asked if enhanced barrier precautions are utilized when wound care is provided,
LVN 3 stated No, she (resident 7) is not on EBP.
During an interview on 12/05/2025 at 12:10 PM with ADON, ADON stated Resident 7 was not currently on
EBP. ADON confirmed no EBP was utilized during Resident 7's observed wound care provided on
12/04/2025.
During a concurrent interview and record review on 12/05/2025 at 12:58 PM with the Director of Staff
Development/Infection Preventionist (DSD/IP), Resident 7's Care Plan Report initiated on 07/22/2025 was
reviewed. The care plan indicated interventions to Utilize Enhanced Barrier Precautions (EBP) during
high-contact resident care activated were to be implemented. DSD/IP stated, Yes. I see that now. EBP
should be in place for infection control measures to protect the resident from infections in her (Resident 7's)
wounds and for her safety.
2. During a review of Resident 15's, admission Record, dated 12/23/24, indicated Resident 15 had been
admitted to the facility to the facility on [DATE] with a history of stroke (when blood flow to part of the brain
is blocked or a blood vessel burst cutting off blood flow, causing brain cells to die and leading to damage)
and pulmonary edema (fluid buildup in the lungs making it hard to breathe by blocking oxygen from
entering the blood).
During a concurrent observation and interview on 12/1/25 at 1:04 PM, with Licensed Staff A (LSA), LSA
was asked to observe Resident'15 oxygen tubing. LSA observed the tubing from a machine (oxygen
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 17 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555276
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Bruno Skilled Nursing
890 El Camino Real
San Bruno, CA 94066
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
concentrator) going up to the pillow on the bed and then exiting through two small holes into each nostril of
Resident 15's nose. LSA was asked when the oxygen tubing was usually changed, and they stated it was
usually changed every day and on the night shift. The surveyor asked when it was last changed since there
was no label or indication of when the tubing had been changed. LSA stated they did not know since there
usually would be a label to indicate the date, time and initials of the licensed staff who provided the new
tubing. LSA was asked to inspect the tubing closer since the room was dark and then noticed the brown,
crusty beige area on the tubing and LSA stated the tubing looked dirty and proceeded to flick it off with their
gloved fingers. LSA confirmed the oxygen tubing did not look clean, it was dirty and could cause an
infection if it was not changed, since the tubing was going through Resident 15's nose.
During a review of the facility's policy and procedure titled, Departmental (Respiratory Therapy)- Prevention
of Infection dated 2001, indicated, 7. Change the oxygen cannula and tubing every seven (7) days or as
needed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555276
If continuation sheet
Page 18 of 18