F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure staff reported in a timely manner an
allegation of abuse to the facility's administration including the California Department of Public Health
(CDPH- the State Survey and Certification Agency) for one resident (Resident 1)
This deficient practice had the potential for a repeat abuse allegation for Resident 1, and for all other
residents to be unprotected from abuse.
Resident 1 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (a
problem in the brain caused by a chemical imbalance in the blood) according to the facility's admission
Record.
The admission MDS (a clinical assessment tool) dated 5/16/24, listed a cognitive score of 7, indicating
Resident 1 was severely impaired.
During an observation and interview with Resident 1 on 7/11/24, at 12:14 P.M., Resident 1 was observed
lying in bed. Resident 1 stated there were four females who pulled her around on the back of her shirt and
started beating on her. Resident 1 stated she did not remember what the females looked like.
The Director of Nurses (DON) was interviewed on 7/11/24 at 12:50 P.M. The DON stated on 6/27/24 she
received report from licensed nurse (LN) 2 regarding certified nurse assistant (CNA) 3 who witnessed an
abuse. The DON stated CNA 3 witnessed CNA 4 pulled and punched Resident 1 on the left side of her face
three times on 6/25/24. The DON stated on 6/26/24 CNA 3 witnessed CNA 4 squeeze Resident 1's face
and pushed Resident 1 back to her bed while squeezing Resident 1's face. The DON stated she was not
aware of the first incident on 6/25/24 and CNA 3 should have reported the incident immediately according
to the facility's policy. The DON further stated if abuse allegations were not reported, the resident could
suffer because the perpetrator should be pulled out of schedule to protect the resident.
A phone interview on 7/12/24 at 7:36 A.M. was conducted with CNA 3. CNA 3 stated she worked with CNA
4 on 6/25/24, night shift. CNA 3 stated Resident 1 was on one-on-one monitoring (providing one to one
observation of resident for a period of time). On 6/25/24 CNA 3 stated CNA 4 responded to an alarm from
Resident 1's room. CNA 3 stated she also went to Resident 1's room and while at the doorway, CNA 3
stated she saw Resident 1 sitting in the wheelchair in front of the sink and CNA 4 slapped Resident 1 three
times on the left face. CNA 3 stated there was blood in the soap dispenser, bed rail and the floor. CNA 3
stated Resident 1 had a cut on the right hand and Resident 1 continued to be
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555290
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555290
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stanford Court Skilled Nursing & Rehab Center
8778 Cuyamaca Street
Santee, CA 92071
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
restless. CNA 3 stated Resident 1 was screaming she was being harassed and punched. CNA 3 stated
CNA 4 was cursing in Spanish and called Resident 1, Crazy. CNA 3 further stated her, Body was in shock,
and did not know who to report because she did not want others to gossip about her.
CNA 3 continued to talk about CNA 4 during the interview on 7/12/24 at 7:36 A.M. CNA 3 stated on 6/26/24
CNA 4 responded to an alarm from Resident 1's room and Resident 1 was already walking close to the
bathroom door. CNA 3 stated Resident 1 preferred privacy and requested for staff to wait outside the
bathroom. CNA 3 stated when Resident 1 came out of the bathroom, Resident 1 wanted to keep walking
but CNA 4 pushed Resident 1 towards the wheelchair and fell in the wheelchair. CNA 3 stated Resident 1
was fighting back, and CNA 4 started choking Resident 1. CNA 3 stated CNA 4 released Resident 1 when
Resident 1 made a choking sound. CNA 3 stated she told CNA 4 that she will take over Resident 1. On the
same night 6/26/24 at approximately 3:32 A.M., CNA 3 stated Resident 1 came out of the bathroom. CNA 3
stated she instructed Resident 1 to wash her hands and Resident 1 jokingly placed her hand on CNA 3's
face. CNA 3 stated Resident 1 attempted to do the same on CNA 4's face, but CNA 4 placed her hand on
Resident 1's face instead and pushed Resident 1 back to Resident 1's bed while CNA 4's hand was on
Resident 1's face. CNA 3 stated she was stressed and again did not report the incidents to the charge
nurse. CNA 3 further stated she reported the incident to the charge nurse, LN 2 the following day on
6/27/24.
A phone interview on 7/12/24 at 8:45 A.M. was conducted with LN 2. LN 2 stated CNA 3 reported abuse
allegations to her around 3 A.M. on 6/27/24. LN 2 stated she texted the DON and asked Resident 1 what
happened to her hand with a skin tear. LN 2 stated Resident 1 did not remember what happened to her
hand. LN 2 stated she expected CNAs to report abuse right away. LN 2 stated if abuse was not reported,
the resident could be abused repeatedly. LN 2 further stated abuse allegations involving residents who
were confused, should be reported because these residents could not speak for themselves.
During a phone interview on 7/15/24 at 1:14 P.M. with the director of staff development (DSD- a licensed
nurse certified for staff training), the DSD stated abuse training was conducted twice a year and after an
abuse allegation. The DSD stated he taught staff to report abuse immediately. The DSD stated immediately
meant right away. The DSD stated he expected CNAs to report abuse allegations right away because if it
was not reported, the resident would feel neglected. The DSD further stated reporting abuse allegations
immediately will prevent re-occurrence.
A review of the facility's policy and procedure (P&P) titled, Abuse, Neglect, Exploitation of
Misappropriation-Reporting and Investigating, revised September 2022 was conducted. The P&P indicated,
.Reporting Allegations to the Administrator and Authorities .3. [Immediately] is defined as: a. within two
hours of an allegation involving abuse or result in serious bodily injury .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555290
If continuation sheet
Page 2 of 2