F 0625
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Notify the resident or the resident’s representative in writing how long the nursing home will hold the
resident’s bed in cases of transfer to a hospital or therapeutic leave.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to offer bed hold for two residents who were transferred to the
acute hospital. (Resident 5 and Resident 6)
This failure had the potential for the residents to not be aware of their choice to hold a bed at the facility
when transferred to the hospital.
Findings:
Resident 5 was admitted to the facility on [DATE] with diagnoses including wound care, leaking colostomy
(an opening for the colon or large intestine through the abdomen) according to the facility ' s Patient
Information.
On 9/14/23, at 11:36 A.M., a concurrent review of Resident 5 ' s nursing note with the Director of Nursing
(DON) was conducted. The DON stated Resident 5 was transferred to the hospital on 3/23/23 due to
shortness of breath, with cold and clammy skin.
During an interview and concurrent record review on 9/14/23, at 12:10 P.M., with the nursing supervisor
(NS), the NS stated if a resident was transferred to the hospital, the nursing staff called the resident or the
responsible party to inquire if a bed hold was requested. The NS stated the form titled, Notice of Resident
Transfer and Discharge, was used for bed holds. The NS reviewed the form from Resident 5 ' s chart and
stated she did not know why the form was blank. The NS further stated she was not sure if bed hold was
offered.
Resident 6 was admitted to the facility on [DATE] with diagnoses including congestive heart failure (a
condition in which the heart does not pump or fill blood as well as it should) according to the facility ' s
Patient Information.
On 9/14/23, at 11:36 A.M., a concurrent review of Resident 6 ' s nursing note with the Director of Nursing
(DON) was conducted. The DON stated Resident 6 was transferred to the hospital on 3/22/23 due to chest
pain.
Further concurrent review of Resident 6 ' s records was conducted with the DON on 9/14/23, at 12:15 P.M.
A form titled, Notice of Resident Transfer and Discharge was in Resident 6 ' s chart. The DON confirmed
that the form was blank. The DON stated she was unsure what the facility policy was regarding bed hold.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555301
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555301
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Villas at Poway
15615 Pomerado Rd
Poway, CA 92064
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0625
Level of Harm - Minimal harm
or potential for actual harm
An interview was conducted on 9/14/23 at 1:41 P.M. with the DON. The DON state she checked with the
business office if they kept bed hold forms for residents who were transferred to the hospital. The DON
stated if the resident had Medi-Cal insurance, a bed hold form would not be completed. The DON stated if
the resident had other insurances, the staff would notify the business office to hold a bed. The DON further
stated the facility practice did not follow their policy and procedure which needed updating.
Residents Affected - Few
A review of the facility ' s policy and procedure (P&P) titled, Procedure: Bed Hold Policy (7 day), dated
5/4/23 was conducted. The P&P indicated, .Any resident that is transferred to the emergency room or Acute
Hospital will be asked whether they would like a bed to be held .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555301
If continuation sheet
Page 2 of 2