F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a person-centered care plan was updated for one of
three residents (Resident 1) reviewed with osteoporosis (bone disease; weak, brittle bones). This failure
had the potential to miscommunicate care related to Resident 1 ' s health and safety when providing care,
assistance, and repositioning for Resident 1.
Residents Affected - Few
Findings:
A record review of Resident 1's face sheet (contains demographic information) indicated Resident 1 was
admitted to the facility on [DATE] with diagnoses that included respiratory failure (a serious health condition;
difficulty breathing).
A record review of Resident 1's Minimum Data Set (MDS; nursing assessment tool), section B0100, dated
11/14/23, indicated .comatose . persistent vegetative state /no discernible consciousness (individual does
not show signs of awareness). This section was coded as yes.
A record review of Resident 1's portable chest x-ray, signed by the medical doctor (MD), dated 1/5/23,
indicated .Probable small bilateral pleural effusions (build-up of fluid in the tissues that line the lungs and
chest). Bones are osteopenia (condition that occurs when the body does not make new bone) .
A record review of Resident 1's x-ray of the left toe, signed by the MD, dated 8/3/23, indicated .osteopenia
and flexion deformity of the toes .
A record review of Resident 1's document titled Physician Progress Note, dated 1/15/24, indicated .The
patient's left humerus fracture was most likely related [to] staff moving his left arm while turning, dressing,
shifting in bed in combination with osteoporosis .
An interview was conducted on 1/22/24 at 11:59 A.M. with CNA (certified nursing assistant) 3, in the
conference room. CNA 3 stated that he worked with Resident 1 on 1/15/24, the morning of when the
fracture was first discovered. CNA 3 stated that Resident 1 required two-person assistance with transfers,
repositioning, and all care. CNA 3 stated Resident 1 was bed-bound (no longer able to move easily;
confined to a bed).
An interview was conducted on 1/22/24 at 12:21 P.M. with CNA 4, in the conference room. CNA 4 stated
that Resident 1 used to transfer to a wheelchair with a Hoyer lift (mechanical lift that assisted with resident
transfers) but stated that he has not seen Resident 1 out of bed, as of date. CNA 4 stated that after the
incident with Resident 1's left arm fracture, that an in-service
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555301
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555301
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Villas at Poway
15615 Pomerado Rd
Poway, CA 92064
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
(education/training) was conducted by the rehabilitation (rehab) team. CNA 4 stated that if he was not
familiar with Resident 1's care, that he would seek the information from the licensed nurses (LN) to provide
safe care.
A concurrent interview and record review of Resident 1's medical record was conducted on 1/22/24 at 2:10
P.M., with the MDS nurse (MDS). The MDS nurse confirmed Resident 1 ' s chest x-ray with noted
osteopenia by the MD on 1/5/23. The MDS nurse stated that Resident 1 was at risk for fractures and
injuries due to brittle bones associated with osteopenia. The MDS nurse stated that Resident 1's care plan
did not address the risks for injuries or fractures when assisting the resident with activities of daily living
(ADL) care, and did not reflect rehab recommendations from the in-service. The MDS nurse stated that
Resident 1's care plan should have been updated when there was a medical change, as noted in the chest
x-ray dated 1/5/23, to ensure safety precautions were in place, due to osteoporosis risk factors.
An interview was conducted on 1/22/24 at 2:59 P.M. with LN 1, in station C. LN 1 stated that it was
important to include any new diagnosis such as osteoporosis, in a care plan. LN 1 stated that the care plan
was important because it helped to communicate risk factors related to preventing injury of fragile bones
and ensure safe care practices for the residents.
An interview was conducted on 1/22/24 at 3:12 P.M. with LN 2, in the hallway outside of Resident 1's room.
LN 2 stated it was important to know resident ' s change of conditions to help prevent injuries and provide
safe care. LN 2 stated that risk factors should be personalized for Resident 1, due to Resident 1 ' s risk
factors associated with osteoporosis, so that gentle care may be provided during ADL care.
An interview was conducted on 1/22/24 at 4:30 P.M. with the DON, in the conference room. The DON stated
it was her expectation that care plans were updated and personalized to provide a safe plan of care for
Resident 1, and to help prevent future fracture injuries.
Per the facility policy and procedure titled, Procedure: Care Planning and Assessment, revised 10/24/18
Rev 4 indicated .IV. Steps of procedure . F. The plan of care will be kept current during the patients stay and
will be updated . if there is a medical change of condition, the members of the IDT will update and modify
interventions .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555301
If continuation sheet
Page 2 of 2