F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Based on observation, interview, and record review, the facility failed to protect the rights of one of three
sampled residents (Resident 2) to be free from physical abuse when, Resident 2, who was on continuous
one-to-one (1:1 - a high-level intervention where a staff member provides continuous, direct observation of
a single patient to prevent harm to themselves or others) observation, was punched in the chest by
Resident 3, while Resident 2 wandered into Resident's 3's room unattended on 7/26/25.This failure had the
potential to result in physical and psychosocial distress (state of emotional and psychological discomfort
that can impact a person's well-being) to Resident 2.Findings:A review of Resident 2's admission
RECORD, indicated Resident 2 was admitted to the facility with a diagnosis of, .UNSPECIFIED DEMENTIA
[a condition characterized by a gradual decline in memory, language, reasoning, and problem-solving, that
interferes with daily life] .WITH OTHER BEHAVIORAL DISTURBANCE .A review of Resident 2's Minimum
Data Set, (MDS - a resident assessment tool) dated 6/18/25, indicated Resident 2's cognitive skills (the
mental abilities and functions the brain uses to think, learn, remember, pay attention, process information
and solve problems) for daily decision making was severely impaired (a significant decline in a person's
mental capacity that affects their ability to function independently in daily life, typically requires substantial
supervision or assistance).During a concurrent observation and interview on 9/10/25, at 1:23 PM, in
Resident 2's room, with Certified Nursing Assistant (CNA) 1 and Resident 2, CNA 1 confirmed Resident 2
was on 1:1 observation. CNA 1 stated her job was to sit with Resident 2 because he was, confused and
walks into everyone's room. CNA 1 further stated Resident 2 had a staff member always watching him.
Resident 2 was observed awake, calm, and lying in bed. When Resident 2 was asked what happened,
Resident 2 did not recall being punched in the chest on 7/26/25.During an interview on 9/10/25, at 1:34
PM, outside of Resident 2's room, (CNA) 2 stated the facility expectation when a resident was on a 1:1 was
for safety reasons and to never leave the resident alone. CNA 2 further stated the procedure was to have
another staff member relieve them if the staff had to take a break or do something else, CNA 2 explained
that did not always happen. CNA 2 stated that when residents who were on 1:1 were left alone, something
bad could happen, for example, the resident could fall, get hurt by another resident, or walk out of the
facility.During an interview on 9/10/25, at 1:47 PM, Licensed Nurse (LN) 1 stated she was working on
7/26/25 when around 2:45 PM she heard a commotion coming from the hallway. LN 1 stated she came out
of a nearby room and observed CNA 3 in the hallway with both Resident 2 and Resident 3. LN 1 stated
CNA 3 reported she observed Resident 3 punch Resident 2 in the chest. LN 1 explained that Resident 2
was supposed to have a 1:1 staff member with him while he walked around the unit but confirmed when
Resident 2 was punched, staff was not with him. LN 1 stated Resident 2 was on 1:1 observation to prevent
something like this incident from happening. LN 1 further stated the abuse could have been prevented if the
1:1 staff member was with Resident 2.During an interview on 9/10/25 at 3:06 PM, CNA 3 stated on 7/26/25
around 2:40 PM she was walking in the hallway
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555307
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555307
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Clearwater Healthcare Center
1517 East Knickerbocker Drive
Stockton, CA 95210
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
near Resident 3's room and saw Resident 3 and Resident 2 in the doorway. CNA 3 further stated she could
hear Resident 3 become agitated and yell at Resident 2, and then she observed Resident 3 lunge forward
and punch Resident 2 in the chest. CNA 3 stated after the punch happened, she noticed Resident 3 lost his
balance and CNA 3 went quickly toward him and caught him and assisted him to the ground. CNA 3 further
stated that CNA 4 also witnessed the incident and came quickly to assist from another direction. CNA 3
stated CNA 4 re-directed Resident 2 to walk away, and he did. CNA 3 confirmed Resident 2 did not have a
1:1 staff member with him.During an interview on 9/10/25, at 4:41 PM, CNA 4 was able to recall the
incident between Resident 2 and Resident 3 on 7/26/25. CNA 4 stated Resident 2 was walking around the
unit when she heard Resident 3 say something loudly to Resident 2. CNA 4 stated she observed Resident
3 come to the doorway of his room, approach Resident 2, and punched Resident 2 in the chest. CNA 4
confirmed Resident 2 did not have a 1:1 staff member present with him at the time of the incident.During a
concurrent interview and record review on 9/10/25, at 3:40 PM, the acting Social Services Director (SSD)
reviewed Resident 2's electronic health record (EHR -a digital record of a patient's health information). The
SSD reviewed Resident 2's progress notes (ongoing records documented by healthcare professionals that
track a patient's illness, treatment and progress over time) and stated the records indicated Resident 2 was
placed on 1:1 observation on 7/24/25 due to an incident that occurred on 7/23/25 when Resident 2 was
found wandering the facility, hitting staff members, going into other resident's room, and tried to escape the
facility.During an interview on 9/10/25, at 3:29 PM, the Charge Nurse (LN) 2 stated the procedure in the
facility when a resident was on 1:1 observation was to have a staff member with the resident all of the time.
LN 2 further stated each shift the charge nurse assigned a CNA to sit or walk with the resident for the entire
shift. LN 2 explained Resident 2 was on 1:1 due to safety. LN 2 further stated if the staff member assigned
to the resident on 1:1 observation takes a break or had to leave the resident's side for any reason; they
were to have another staff member stay with the resident until the assigned staff member returns. LN 2
further explained it was important to watch them closely to prevent the residents from getting hurt or
wandering out of the facility. LN 2 stated the risk to the resident if the 1:1 was not with them was the
resident getting injured, wandering into other residents' rooms and getting them upset, or elopement
(leaving the facility without staff knowledge or supervision). LN 2 further stated if a resident was on 1:1
observation it would be difficult for them to be physically abused since the CNA was with them and should
re-direct or intervene.During an interview on 9/11/25, at 8:42 AM, the Administrator (ADM) stated the
expectation for Resident 2 and any resident on 1:1 observation was to have a staff member with the
resident twenty-four hours a day. The ADM further stated Resident 2 was a risk for wandering which was
why he was placed on continuous 1:1 observation.A review of Resident 2's care plan revised 7/24/25,
indicated, .Resident [2] is at risk for fall related to: Unspecified Dementia.1:1 CNA to closely monitor
behavior for patients safety.A review of Resident 2's care plan revised 7/11/25, indicated, .Resident [2] is an
elopement risk/wanderer AEB [as evidenced by] disoriented to place, history of attempts to leave the facility
unattended.resident wanders aimlessly.1:1 with CNA AM and PM shift for close monitoring and to ensure
safety.A review of Resident 2's progress note dated 7/23/25, indicated, . [Resident 2] is hitting staffs [sic]
and going into other patients room.A review of Resident 2's progress note dated 7/24/25, indicated, .spoke
with [Resident 2] about not entering rooms. 1:1 in place for safety.A review of Resident 3's care plan
initiated 7/26/25, indicated, .Altercation.[Resident 3] struck [Resident 2].A review of Resident 3's care plan
revised 1/27/25, indicated, .[Resident 3] struck [another resident] on the back with a pillow.Goal.Will have
no further incidents.A review of a facility policy titled, Abuse Prevention Program,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555307
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555307
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Clearwater Healthcare Center
1517 East Knickerbocker Drive
Stockton, CA 95210
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
revised 12/16, the policy indicated, .Our residents have the right to be free from abuse.This includes but is
not limited to.verbal, mental, sexual or physical abuse.As part of the resident abuse prevention, the
administration will: Protect our residents from abuse by anyone in the building.other residents.A review of a
facility policy titled, Abuse and Neglect - Clinical Protocol, revised 3/18, the policy indicated, .The facility
management and staff will institute measures to address the needs of residents and minimize the
possibility of abuse.A review of a facility policy titled, Wandering and Elopement, revised 3/19, the policy
indicated, .The facility will identify residents who are at risk of unsafe wandering and strive to prevent
harm.If identified as at risk for wandering.the resident's care plan will include strategies and interventions to
maintain the resident's safety.
Event ID:
Facility ID:
555307
If continuation sheet
Page 3 of 3