F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and facility P&P review, the facility failed to ensure the medical record was
safeguarded to protect the confidential health information for one of 12 sampled residents (Resident 4). *
Resident 4's Care Log binder containing personal health information was not secured. This failure had the
potential for the resident's personal and health information to be accessed from the unauthorized
users.Findings: Review of facility's P&P titled Confidentiality of Personal and Medical Records dated
12/2022 showed keep confidential is defined as safeguarding the content of information including written
documentation, video, audio or other computer stored information from unauthorized disclosure without the
consent of the individual and/or the individual's surrogate or representative. Medical record review for
Resident 4's was initiated on 1/9/26. Resident 4 was admitted to the facility on [DATE]. Review of Resident
4's H&P examination dated 7/19/25, showed the resident had no capacity to make medical decisions. On
1/9/26 at 1538 hours, during an observation, Resident 4's Resident Care Log binder was tucked on the
railings outside Resident 4's room, in the hallway leading to the front main entrance of the facility. On 1/9/26
at 1541 hours, during an observation, multiple staff and visitors were observed passing by Resident 4's
binder in the hallway. On 1/9/26 at 1543 hours, during an observation, a CNA was walking past Resident 4's
room. The CNA did not acknowledge the binder. On 1/9/26 at 1547 hours, during an observation, multiple
visitors were observed walking out of the room across Resident 4's room, towards the exit. On 1/9/26 at
1549 hours, during an observation, a group of visitors walked past Resident 4's binder, to the front exit. On
1/9/26 at 1550 hours, during an observation, a CNA walked past the binder and did not acknowledge it. On
1/9/26 at 1557 hours, during an observation, a CNA walked in and out of nearby rooms and did not
acknowledge the binder. On 1/9/26 at 1609 hours, an interview and concurrent observation was conducted
with LVN 1. LVN 1 acknowledged the binder and stated the resident's family liked to have it in the hallway.
When asked to open the binder, Resident 4's name, room number and care notes were observed inside the
binder. LVN 1 acknowledged there were people walking up and down hallways near front exit. On 1/9/26 at
1634 hours, an interview was conducted with the DON. The DON verified the Resident Care Log binder
was not supposed to be in the hallway. The DON stated it should be in the resident's room, and a CNA
probably forgot to put it back. The DON acknowledged the Resident Care Log binder had Resident 4's
name inside the binder.
Residents Affected - Some
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
555308
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555308
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Trabuco Hills Post Acute
25652 Old Trabuco Road
Lake Forest, CA 92630
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0636
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every
12 months.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, closed medical record review and facility P&P review, the facility failed to ensure one of 13
sampled residents (Resident 1) was assessed in a timely manner. * The facility failed to reassess Resident
1's occipital (back of head) when it was deemed unable to visualize upon admission due to matted hair until
3/27/24 (16 days later). This failure had the potential to negatively impact the resident.Findings: Review of
the facility's P&P titled admission of a Resident revised 3/2025 showed to be completed on admission: (1)
licensed nursing assessment (2) developing a plan of care. Closed medical record review for Resident 1
was initiated on 12/23/25. Resident 1 was admitted to the facility on [DATE], and discharged on 3/27/24.
Review of Resident 1's Nurses Progress Notes dated 3/12/24, showed a late entry note stating hair matted
to occipital area not able to have visual of scalp. Review of Resident 1's Nurses Progress Notes dated
3/27/24, showed at 1015 hours, Family Member 1 was working on the resident's matted hair on the
occipital area and noticed dry blood. On 1/22/26 at 1100 hours, an interview was conducted with LVN 5.
LVN 5 stated upon Resident 1's admission to the facility, the resident was observed with matted hair close
to the scalp. LVN 5 stated the facility staff could not observe anything except the matted hair. When asked if
Resident 1's occipital was reassessed, LVN 5 stated Family Member 1 wanted to work through the matted
hair. LVN 5 stated once she was able to work through the hair she saw the scalp. On 1/23/26 at 1615 hours,
an interview was conducted with the Administrator and DON. The Administrator and DON were informed
and acknowledged the above findings.
Event ID:
Facility ID:
555308
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555308
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Trabuco Hills Post Acute
25652 Old Trabuco Road
Lake Forest, CA 92630
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to provide the
necessary care and services to prevent the development or worsening of pressure injuries (localized
damage to skin and underlying tissue, usually over bony prominences) for one of 12 sampled residents
(Resident 11). * The facility failed to ensure Resident 11's low air loss mattress setting was properly set in
accordance to the resident's weight. This failure had the potential for Resident 11 to develop pressure
injuries or worsening of the existing pressure injuries.Findings: Review of facility's P&P titled Pressure
Injury Prevention and Management revised 9/2023 showed evidence-based interventions for prevention will
be implemented for all residents who are assessed at risk or who have a pressure injury present. Basic or
routine care interventions could include but not limited to redistribute pressure (such as repositioning,
protecting, and/or offloading heals, etc.), and provide appropriate pressure-redistributing devices, support
surfaces. Review of the Apex Domus 4 Instruction Manual (undated) showed the general operations is
according to the weight and height of the resident, adjust the pressure setting to the most comfortable level
without bottoming out, then the pressure in mattress will slowly increase to the intended value after the air
mattress is ready to use. Medical record review for Resident 11 was initiated on 1/14/26. Resident 11 was
admitted to the facility on [DATE]. Review of Resident 11's H&P examination dated 9/29/25, showed the
resident had no capacity to understand and make medical decisions. Review Resident 11's Order Summary
Report showed the following physician's orders:- dated 8/26/25, low air loss mattress, for wound
management check placement and settings every shift daily; - dated 1/14/26, left elbow unstageable
pressure ulcer, cleanse with normal saline, pat dry, apply collagen cover (wound dressing) with silver foam
dressing (antimicrobial wound dressing) cover with abdominal pad wrap with kerlix secure (roll gauze) with
retention tape daily for 21 days and as needed;- dated 1/14/26, mid lower back stage 4 pressure ulcer,
irrigate with acetic acid 0.25% (sterile acidic solution), pat dry, pack with collagen particles (wound
treatment powder), cover calcium alginate wound dressing, secure with silicone super absorbent (wound
dressing) daily for 21 days and as needed if soiled or dislodged every day shift until 1/29/26; and- dated
1/14/26, right elbow unstageable pressure ulcer, cleanse with normal saline, pat dry, apply collagen cover
with silver foam dressing cover with abdominal pad wrap with kerlix secure with retention tape daily for 21
days and as needed every day shift until 2/13/26 On 1/14/26 at 0845 hours, an observation of Resident 11,
interview and concurrent medical record review was conducted with LVN 7. Resident 11 was observed on a
low air loss mattress, with the setting at 450 psi. LVN 7 verified the resident's current weight was 162
pounds and the setting was incorrect for the resident's weight. When asked how long the setting was set at
450 psi, LVN 7 stated the setting was there for a while. On 1/23/26 at 1615 hours, an interview was
conducted with the Administrator and DON. The Administrator and DON were informed and acknowledged
the above findings.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555308
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555308
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Trabuco Hills Post Acute
25652 Old Trabuco Road
Lake Forest, CA 92630
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, closed medical record review, and facility P&P review, the facility failed to provide pharmaceutical
services to ensure appropriate medication administration for one of 12 sampled residents (Resident 1). *
The facility failed to follow the physician's order for the medication administration of a laxative for Resident
1. This failure had the potential to negatively impact the resident.Findings: Review of facility's P&P titled
Medication Administration dated 12/2022 showed medications are administered by licensed nurses, or
other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance
with professional standard of practice, in a manner to prevent contamination or infection. Closed medical
record review for Resident 1 was initiated on 12/23/25. Resident 1 was admitted to the facility on [DATE],
and discharged on 3/27/24. Review of Resident 1's Order Summary Report showed a physician's order
dated 3/11/24, to administer Dulcolax (laxative medication) rectal suppository 10 mg, insert one
suppository rectally every 24 hours as needed for constipation; if MOM (Milk of Magnesia, laxative) was
ineffective. Review of Resident 1's MAR for March 2024 showed on 3/16/24, Dulcolax was administered.
There was no documented evidence to show the MOM medication was administered prior to the Dulcolax
suppository administration, as ordered. On 1/22/26 at 1205 hours, an interview was conducted with RN 1.
RN 1 verified the Dulcolax suppository was administered on 3/16/24, and the MOM medication was not
administered prior to the Dulcolax. RN 1 verified the resident should have received the MOM first, or
obtained a one-time order for Dulcolax. On 1/23/26 at 1615 hours, an interview was conducted with the
Administrator and DON. The Administrator and DON were informed and acknowledged the above findings.
Event ID:
Facility ID:
555308
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555308
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Trabuco Hills Post Acute
25652 Old Trabuco Road
Lake Forest, CA 92630
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, closed medical record review and facility P&P review, the facility failed to ensure two
of 12 sampled residents (Residents 1 and 2) were free from the unnecessary drugs. * Resident 1 was
administered Ativan (antianxiety medication) as needed for inability to relax. The non-pharmacological
interventions showed documentation of NA. * Resident 1's Informed Consent form for Cymbalta
(antidepressant medication) was not obtained prior to medication administration. * Resident 2 was
administered Tramadol (narcotic pain medication) as needed for moderate pain. There was no
documentation to show the non-pharmacological interventions were implemented. These failures had the
potential for the residents to receive unnecessary drugs with significant side effects.Findings: Review of
facility's P&P titled Use of Psychotropic Medication use revised 3/2025 showed it is the intent of this policy
to ensure that residents only receive psychotropic medications when other non-pharmacological
interventions are clinically contraindicated. Non-pharmacological interventions must be attempted unless
clinically contraindicated to minimize the need for psychotropic medications, use the lowest possible dose,
or discontinue the medication. Review of facility's P&P titled Pain Management revised 3/2025 showed
based upon the evaluation, the facility in collaboration with the attending physician/prescriber, other health
care professionals, and the resident and/or the resident's representative will develop, implement, monitor
and revise as necessary interventions to prevent or manage each individual resident's
pain.Non-pharmacological interventions will include but not limited to:environmental comfort measures
(e.g., adjusting room temperature, smoothing liens, comfortable seating, assistive devices or pressure
redistributing mattress and positioning)Loosening any constrictive bandage, clothing or device;Applying
splinting (e.g., pillow or folded blanket);Physical modalities (e.g., cold compress, warm shower slash bath,
massage, turning and repositioning) ;Exercises to address stiffness and prevent contractures as well as
restorative nursing programs to maintain joint mobility; andCognitive/behavioral interventions (e.g., music,
relaxation techniques, activities, diversions, spiritual and comfort support, teaching the resident coping
techniques and education about pain). Review of the facility's P&P titled Use of Psychotropic Medication(s)
revised 3/2025 showed the facility will document that the resident or resident representative was informed
in advance of the risk, and benefits of the proposed care, the treatment alternatives or other options, and
the preferred option to accept or decline in a formal the facility deems to use (e.g., written consent form,
narrative note, etc.). 1. Closed medical record review for Resident 1 was initiated on 12/23/25. Resident 1
was admitted to the facility on [DATE], and discharged on 3/27/24. Review of Resident 1's Order Summary
Report showed the following physicians orders:- dated 3/14/24, to administer Ativan oral tablet 0.5 mg by
mouth every six hours as needed for anxiety manifested by inability to relax;- dated 3/22/24, to administer
Cymbalta 40 mg one tablet at bedtime for pain management;- dated 3/11/24, behavior monitoring, Ativan,
monitor number of hours of sleep, interventions (1) relaxation, (2) adjust room temperature/lighting, (3)
reposition, (4) toileting, (5) music/television (6) snack(s), Outcomes (1) improved, (2) improved, (3)
unchanged, (4) worsened, every shift a. Review of Resident 1's MAR for March 2024, showed the Ativan
was administered on 3/20/24 at 0300 and 1242 hours, and on 3/25/24 at 1503 hours. Further review of
Resident 1's MAR for March 2024 showed the behavior monitoring for Ativan was documented as NA for
the non-pharmacological interventions and outcomes for the Ativan on 3/20, and 3/25/24 from 0700
hours-1900 hours. b. Review of Resident 1's MAR for March 2024 showed the Cymbalta was administered
on 3/22 at 2100 hours and on 3/26/24 at 2100 hours. Further review of Resident 1's medical record failed to
show documented evidence the informed consent was obtained prior to the administration of the
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555308
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555308
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Trabuco Hills Post Acute
25652 Old Trabuco Road
Lake Forest, CA 92630
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Cymbalta medication. There was no documentation of the informed consent in a narrative note or written
consent form on or prior to 3/22/24. 2. Closed medical record review for Resident 2 was initiated on
12/23/25. Resident 2 was admitted to the facility on [DATE], and transferred to an acute care facility on
3/26/25. Review of Resident 2's H&P examination dated 3/25/25, showed the resident had no capacity to
make medical decisions. Review of Resident 2's Order Summary Report dated 3/26/25, showed to
administer Tramadol 50 mg one tablet by mouth every six hours as needed for moderate pain (4-6/10).
Further review of the physician's orders failed to show an order for the non-pharmacological interventions to
be attempted prior to administering the medication. Review of Resident 2's MAR for March 2025 showed
the Tramadol 50 mg tablet was administered on 3/26/25 at 0021 and 0927 hours. There was no
documented evidence the non-pharmacological interventions were performed prior to medication
administration. On 1/22/26 at 1205 hours, an interview and concurrent closed medical record review for
Residents 1 and Resident 2 were conducted with RN 1. RN 1 verified the above findings for Residents 1
and 2. When asked what the NA documentation meant, RN 1 stated if there were episodes of behaviors,
the process would be to indicate the number of episodes and document the outcomes after the
non-pharmacological interventions. When asked if the non-pharmacological interventions were needed for
the Tramadol medication, RN 1 stated yes, since it was an as needed medication. When asked if there were
any non-pharmacological interventions for Resident 2, RN 1 stated no. On 1/23/26 at 1615 hours, an
interview was conducted with the Administrator and DON. The Administrator and DON were informed and
acknowledged the above findings.
Event ID:
Facility ID:
555308
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555308
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Trabuco Hills Post Acute
25652 Old Trabuco Road
Lake Forest, CA 92630
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, closed medical record review, and facility P&P review, the facility failed to ensure the medical
record for one of 12 sampled residents (Resident 1) were complete and accurate. * Resident 1's
Neurological Flowsheets and the wound care treatment on 3/24/24, showed blank entries. This failure had
the potential for Residents 1's care needs not being met as their medical information was
incomplete.Findings: Review of facility's P&P titled Documentation in Medical Record revised 12/2022
showed the licensed staff and interdisciplinary team members shall document all assessments,
observations, and services provided in the resident's medical record in accordance with state law and
facility policy. Documentation shall be accurate, relevant, and complete, containing sufficient details about
the resident's care and/or responses. Closed medical record review for Resident 1 was initiated on
12/23/25. Resident 1 was admitted to the facility on [DATE], and discharged on 3/27/24. a. Review of
Resident 1's Care Plan Report dated 3/20/24, showed the resident had an actual fall with no injury, poor
balance. The interventions included to complete neuro-checks. Review of Resident 1's Neurological
Flowsheet (undated) showed there were no entries under the every eight hours section for numbers 17 and
18. On 1/21/26 at 1550 hours, an interview and concurrent closed medical record review was conducted
with the DON and ADON. The DON verified the above findings and stated the neurological assessment
should have been completed. b. Review of Resident 1's Order Summary Report showed the following
orders:- dated 3/12/24, right above eyebrow laceration, swab with betadine daily times 21 days.- dated
3/12/24, deep purplish discoloration to the left side of the body, monitor for any skin breakdown daily times
30 days. Review of Resident 1's TAR dated 3/24/24, showed no entries for the right eyebrow laceration
treatment, and monitoring of the deep purplish discoloration. On 1/22/26 at 1100 hours, an interview and
concurrent closed medical record review was conducted the LVN 5 for Resident 1. When asked what the no
entries meant for the TAR dated 3/24/24, LVN 5 stated she would have to investigate it further because she
was not sure if she was out of the facility that day. LVN 5 verified the above findings. On 1/23/26 at 1615
hours, an interview was conducted with the Administrator and DON. The Administrator and DON were
informed and acknowledged the above findings.
Event ID:
Facility ID:
555308
If continuation sheet
Page 7 of 7