F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed for one of three sampled residents (Resident 1), to report
Resident 1's total right shoulder prosthesis dislocation [the artificial component of a shoulder replacement
entirely come out of their proper position], an injury of unknown source, within 2 hours to California
Department of Public Health (CDPH) after the facility was made aware of the injury, for one of three
sampled residents (Resident 1).
This failure had potential to result in further injury for Resident 1, affecting the resident physical, emotional,
and psychosocial well-being.
Findings:
A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE].
A review of Resident 1's History and Physical, dated January 24, 2025, indicated Resident 1 had fluctuating
capacity to make medical decisions.
A review of Resident 1 Admission/readmission Evaluation/Assessment, dated January 21, 2025, indicated,
.Extremities (arms and legs) .No limited ROM (range of motion - a measure of joint function and flexibility)
.No Edema (swelling) Present .Resident has no wounds or skin .concerns .
A review of Resident 1 Nurse's Note, dated January 27, 2025, indicated, .R (sic) (right) shoulder xray (a
test used to take pictures of areas inside the body) d/t (due to) c/o (complaints of) pain and swelling .
A review of Resident 1's Radiology Interpretation, dated January 27, 2025, indicated, .Right Shoulder, 2
Views .Impression .Dislodgement of the glenoid fossa portion of the right shoulder prosthesis as well as a
dislocation of the total right shoulder .
A review of Resident 1's eINTERACT Change in Condition Evaluation, dated January 27, 2025, indicated,
.Dislodgement of glenoid fossa portion of R (sic) (right) shoulder prosthesis as well as a dislocation of the
total R (right) shoulder prosthesis .Pain, swelling to R (right) shoulder .Sent to ER .Xray: New or
unsuspected finding .
On February 24, 2025, at 1:56 p.m., during a concurrent interview and review of Resident 1 medical
records with Registered Nurse (RN) 1, she stated, any injuries of unknown source should be reported
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
555309
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555309
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sundance Creek Post Acute
5800 West Wilson Street
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
to CDPH, police, and the Ombudsman [resident's advocate who investigates and addresses complaints
ensuring their rights and well-being are protected] immediately or within 2 hours after the facility became
aware of the injury. RN 1 further stated it was important to report these types of injuries because they could
be related to abuse.
RN 1 stated on January 27, 2025, during the afternoon shift, Resident 1 was sent to the hospital due to a
right shoulder prosthesis dislocation. RN 1 further stated Resident 1's right shoulder dislocation was of
unknown source and a sudden event. RN 1 stated Resident 1's injury was not reported to CDPH, police, or
the Ombudsman. RN 1 further stated, after the X-ray results were received on January 27, 2025, Resident
1's injury should have been reported within two hours to CDPH to ensure resident safety and prevent any
further injuries or abuse.
On February 24, 2025, at 3:39 p.m., during a concurrent interview and review of Resident 1's medical
records with the Director of Nursing (DON), she stated, Resident 1 was transferred to the hospital on
January 27, 2025, due to right shoulder dislocation and prosthesis dislodgement. The DON further stated
the facility does not know how Resident 1 dislocated his right shoulder and described it as an injury of
unknown source and cause.
The DON stated, the facility's process for reporting injuries of unknown source requires notification to the
Ombudsman, police, and CDPH within two hours of the facility becoming aware of the injury to rule out
abuse. The DON stated, Resident 1's right shoulder dislocation was not reported to CDPH, the
Ombudsman, or the police. The DON further stated, Resident 1's injury should have been reported for the
resident safety and to rule out any possible abuse.
A review of the facility policy and procedure titled, Abuse, Neglect, Exploitation or Misappropriation Reporting and Investigating, dated April 2021, indicated, . All reports of resident abuse (including injuries of
unknown origin) .are reported to local, state and federal agencies .Immediately .within two hours .
A review of the facility policy and procedure titled, Recognizing Signs and Symptoms of Abuse/Neglect,
dated 2021, indicated, .All personnel are expected to report any signs and symptoms of abuse/neglect
.immediately .Signs of physical abuse: Injuries that are non-accidental or unexplained .Fractures,
dislocations or sprains .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555309
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555309
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sundance Creek Post Acute
5800 West Wilson Street
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed for one of three sampled residents (Resident 1), to investigate
how Resident 1's right shoulder prosthesis became dislocated [the artificial component of a shoulder
replacement entirely come out of their proper position].
Residents Affected - Few
This failure had potential to result in further harm for Resident 1, affecting the resident physical, emotional,
and psychosocial well-being.
Findings:
A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE].
A review of Resident 1's History and Physical, dated January 24, 2025, indicated Resident 1 had fluctuating
capacity to make medical decisions.
A review of Resident 1 Admission/readmission Evaluation/Assessment, dated January 21, 2025, indicated,
.Extremities (arms and legs) .No limited ROM (range of motion - a measure of joint function and flexibility)
.No Edema (swelling) Present .Resident has no wounds or skin .concerns .
A review of Resident 1 Nurse's Note, dated January 27, 2025, indicated, .R (sic) (right) shoulder xray (a
test used to take pictures of areas inside the body) d/t (due to) c/o (complaints of) pain and swelling .
A review of Resident 1s Radiology Interpretation, dated January 27, 2025, indicated, .Right Shoulder, 2
Views .Impression .Dislodgement of the glenoid fossa portion of the right shoulder prosthesis (a device
designed to replace or make a part of the body work better) as well as a dislocation of the total right
shoulder .
A review of Resident 1's eINTERACT Change in Condition Evaluation, dated January 27, 2025, indicated,
.Dislodgement of glenoid fossa portion of R (sic) (right) shoulder prosthesis as well as a dislocation of the
total R (right) shoulder prosthesis .Pain, swelling to R (right) shoulder .Sent to ER .Xray: New or
unsuspected findings .
On February 24, 2025, at 1:56 p.m., during a concurrent interview and review of Resident 1's eINTERACT
change in condition evaluation with Registered Nurse (RN) 1, she stated, Resident 1 was sent out to the
hospital on January 27, 2025, during the afternoon shift due to a right shoulder prosthesis [artificial
shoulder joint] dislocation. RN 1 further stated Resident 1's right shoulder prosthesis dislocation was from
an unknown source and a sudden event.
On February 24, 2025, at 3:39 p.m., during a concurrent interview and review of Resident 1's eINTERACT
change in condition evaluation with the Director or Nursing (DON), she stated, the facility's process for
injuries of unknown source requires an investigation once the facility becomes aware of the injury, in order
to determine the cause and rule out possible abuse.
The DON stated on January 27, 2025, Resident 1 was transferred to the hospital due to a right shoulder
prosthesis dislocation and dislodgement. The DON further stated the facility did not know how
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555309
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555309
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sundance Creek Post Acute
5800 West Wilson Street
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Resident 1 dislocated his right shoulder prosthesis. The DON stated, Resident 1 had no falls or injuries,
swelling, or right shoulder pain upon admission and that Resident 1's injury first appeared six days later.
The DON stated, it was an injury of unknown source and cause. The DON stated Resident 1's injury was
not investigated by the facility and the incident should have been investigated.
A review of the facility policy and procedure titled, Abuse, Neglect, Exploitation or Misappropriation Reporting and Investigating, dated April 2021, indicated, . All reports of resident abuse (including injuries of
unknown origin) .are reported to local, state and federal agencies .and thoroughly investigated by facility
management .The administrator or his/her designee, provide the appropriate agencies .a written report of
the findings of the investigation within five working days of the occurrence of the incident .
Event ID:
Facility ID:
555309
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555309
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sundance Creek Post Acute
5800 West Wilson Street
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed for one of three sampled residents (Resident 1) to:
Residents Affected - Few
1. Provide the resident and or resident representative a written copy of the transfer or discharge.
This failure had the potential to deny the resident the opportunity to understand the reasons for the transfer
and the right to appeal, and other pertinent information related to the discharge process; and
2. Ensure a copy of the transfer or discharge notice was sent to the representative of the Office of the State
Long-Term Care Ombudsman (LTC Ombudsman - an advocate for residents of nursing homes to protect
residents' rights and ensure quality care).
This failure had the potential to delay advocacy and oversight of Resident 1's discharge plan, impacting
continuity of care and resident rights.
Findings:
1. A review of Resident 1's admission Record, indicated Resident 1 was admitted to the facility on [DATE].
A review of Resident 1's History and Physical, dated January 24, 2025, indicated Resident 1 had fluctuating
capacity to make medical decisions.
A review of Resident 1's Physician Order, dated January 27, 2025, indicated, .Send to ER (emergency
room) for eval (sic) (evaluation) and treatment .
A review of Resident 1's eINTERACT Transfer Form, dated January 27, 2025, indicated, .Sent to (name of
hospital) .Reasons: Dislodgement and dislocation of R (sic) (right) shoulder prosthesis (a device designed
to replace or make a part of the body work better) .
Further review of Resident 1's medical records indicated, no documented evidence that Resident 1 was
provided a written copy of the transfer or discharge.
On February 24, 2025, at 1:56 p.m., during a concurrent interview and review of Resident 1's notice of
transfer or discharge record with Registered Nurse (RN) 1, RN 1 stated for transfers to an acute hospital,
the licensed nurse would provide the resident with the paperwork and the notice of transfer or discharge.
RN 1 stated, Resident 1 was transferred to acute on January 27, 2025, and there was no documentation
indicating Resident 1 was provided a written notice of transfer or discharge.
On February 24, 2025, at 3:39 p.m., during a concurrent interview and review of Resident 1's notice of
transfer or discharge record with the Director of Nursing (DON), she stated when residents are transferred
or discharged from the facility, the resident should be provided with the written copy of the notice of transfer
or discharge. The DON stated, Resident 1 was not provided the notice of transfer or discharge.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555309
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555309
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sundance Creek Post Acute
5800 West Wilson Street
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility policy and procedure titled, Transfer or Discharge Notice, dated 2021, indicated,
.Notice of transfer is provided to the resident and representative as soon as practicable before the transfer
.Notices are provided in a form and manner that the resident can understand .Nursing notes will include
documentation of appropriate orientation and preparation of the resident prior to transfer or discharge .
Residents Affected - Few
2. A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE].
A review of Resident 1's History and Physical, dated January 24, 2025, indicated Resident 1 had fluctuating
capacity to make medical decisions.
A review of Resident 1's Physician Order, dated January 27, 2025, indicated, .Send to ER (emergency
room) for eval (sic) (evaluation) and treatment .
A review of Resident 1's eINTERACT Transfer Form, dated January 27, 2025, indicated, .Sent to (name of
hospital) .Reasons: Dislodgement and dislocation of R (sic) (right) shoulder prosthesis (a device designed
to replace or make a part of the body work better) .
Further review of Resident 1's medical records indicated, there was no documented evidence the facility
mailed or faxed a copy of the transfer or discharge notice to the LTC Ombudsman after Resident 1 was
discharged from the facility on January 27, 2025.
On February 24, 2025, at 3:39 p.m., during a concurrent interview and review of Resident 1's notice of
transfer or discharge record with the Director of Nursing (DON), she stated when residents are transferred
or discharged from the facility, the Social Service Director (SSD) is responsible for sending the discharge
notice to the LTC Ombudsman the same day or the next business day. The DON stated Resident 1 was
transferred to the hospital on January 27, 2025, and the discharge notice was not sent to the LTC
Ombudsman. The DON further stated the SSD should have sent the notice to the Ombudsman.
On February 24, 2025, at 3:39 p.m., during a concurrent interview and review of Resident 1's notice of
transfer or discharge record with the SSD, he stated for residents who transferred or discharged from the
facility, the LTC Ombudsman is sent a letter to notify of the resident discharge the same day or the next
business day. The SSD further stated Resident 1 was transferred to the hospital on January 27, 2025, and
he did not send the discharge notice to the LTC Ombudsman. The SSD stated if a resident is transferred to
the hospital, the hospital will send the notice. The SSD stated he should have sent the notice to ensure the
LTC Ombudsman was made aware and able to advocate for Resident 1's care.
A review of the facility policy and procedure titled, Transfer or Discharge Notice, dated 2021, indicated,
.Notice of transfer is provided .to the long-term care ombudsman when practicable .If discharge is initiated
by the facility .to the hospital .The facility will send a copy of the discharge notice to a representative of the
office of the state LTC Ombudsman .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555309
If continuation sheet
Page 6 of 6