F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure safe infection control
practices were followed when staff did not properly wear a surgical mask (face covering) and a Certified
Nurse Assistant (CNA) drank water while walking down a hallway that contained COVID-19 positive
residents.
Residents Affected - Few
This failure had the potential to spread COVID-19 to other residents, potentially leading to a decline in
health status.
Findings:
A review of an undated document titled, Important Reminders, indicated, the Proper way to wear a mask,
was for the mask to cover the nose, mouth, and chin. Important Reminders indicated, Personal food and
drink was not allowed in hallways or at nurse ' s station. The image of a properly worn mask, that was
included in the Important Reminders, included a person wearing a surgical mask.
During an observation on 8/21/22 at 2:00 pm, located on Cherry Hall (the name of the unit that contained
residents who tested positive for COVID-19), CNA B was observed walking down the entire length of
Cherry Hall wearing a surgical mask that did not cover her nose. While CNA B walked down the hallway,
CNA B was observed pulling the surgical mask below her chin and drinking water from a cup that had no
lid, on three separate occasions.
During an interview on 8/21/24 at 2:06 pm, CNA B stated, surgical masks were required to be worn by staff
on Cherry Hall due to COVID-19 positive residents. CNA B confirmed, the surgical mask was not being
worn properly and stated, it should have covered her nose and was not. CNA B was asked about removing
mask from face to drink water while walking down Cherry Hall, and CNA B stated, unawareness that CNA
B could not drink water while walking down Cherry Hall.
During an observation on 8/21/24 at 2:33 pm, the facility ' s Treatment Nurse (TN, performed resident
wound care treatments), had been observed standing at the nurse ' s station, located on Cherry Hall. TN
was observed talking to Licensed Nurse (LN A) and two other staff members at the nurse ' s station. TN's
surgical mask was not covering the nose for the entirety of the observation. TN was observed walking away
from the nurse ' s station. After TN walked past a room with an open door, TN pulled the surgical mask up
and covered TN ' s nose. The sign located outside of the room with an open door indicated, the resident
was positive for COVID-19.
During an interview on 8/21/24 at 3:10 pm, TN stated, surgical masks should cover the nose, mouth, and
chin. TN was asked about the observation made while TN was at the nurse ' s station on Cherry Hall. TN
confirmed, having a conversation with facility staff at the nurse ' s station and stated, the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555316
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555316
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Copper Ridge Care Center
201 Hartnell Avenue
Redding, CA 96002
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
observation made, of TN wearing the surgical mask under her nose, was incorrect.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent observation and interview, on 8/21/24 at 3:45 pm, LN A was observed standing at the
nurse ' s station on Cherry Hall. LN A ' s surgical mask was not covering the mouth or nose. Upon arrival to
the nurse ' s station, LN A repositioned the surgical mask and covered up the mouth and nose. LN A
confirmed, LN A ' s mouth and nose was not covered and should have been. LN A confirmed being present
at the observation made earlier at 3:10 pm. LN A confirmed, while TN was at the nurse ' s station, TN ' s
nose was not covered by the surgical mask.
Residents Affected - Few
During an interview on 8/22/24 at 4:08 pm, Director of Staff Development (DSD, responsible for training
staff and was also the CNA supervisor) stated, education had been provided to the facility staff regarding
proper use of the surgical mask. DSD stated, the surgical mask should cover the nose, mouth, and chin.
DSD stated, staff should not drink water in the hallways of the facility and stated, CNA B should have
utilized the staff ' s breakroom.
During a concurrent interview and record review on 8/22/24 at 12:38 pm, Infection Preventionist (IP),
stated, on 8/7/24 an in-service training was provided to staff regarding infection control. IP stated, a
properly worn surgical mask covered the nose, mouth, and chin. IP confirmed, facility staff were not
permitted to eat or drink at the nurse ' s station or in the facility hallways.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555316
If continuation sheet
Page 2 of 2