F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure that two of four Residents sampled (Resident 1 and
Resident 2) had care plans (a document that outlines a patient's health care needs and the actions and
interventions required to address them) for naloxone (a medication that rapidly reverses the effects of an
opioid [a strong medication that blocks pain and poses a risk of death by overdose] overdose [when a dose
of an opioid is too high, and causes the person's breathing and heartbeat to slow down or stop]).These
failures had the potential to result in delayed identification of and interventions for an opioid overdose for
Resident 1 and Resident 2.Findings:Review of a facility policy titled, Care Plans, Comprehensive
Person-Centered dated March 2022, indicated b. describes the services that are to be furnished to attain or
maintain the resident's highest practicable physical, mental, and psychosocial well-being. And e. reflects
currently recognized standards of practice for problem areas and conditions.Review of the admission
record for Resident 1, indicated she was admitted to the facility on [DATE], with diagnoses including cancer.
Review of Resident 1's Annual Minimum Data Set (MDS is a federally mandated assessment tool that
measures the health status in nursing home residents) Brief Interview for Mental Status (BIMS - an
assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the
resident), dated 11/10/25 completed by the Social Services Assistant (SSA), indicated Resident 1 had a
score of 8 out of 15 indicating she was not able to make her own decisions. Review of Resident 1's
physician's orders (written instructions from a doctor detailing specific treatments, medications, or tests for
a patient) dated 11/15/25 indicated that Resident 1 had a prescription for naloxone.Review of Resident 1's
care plan item titled Narcotic Black Box Care Plan (narcotic - a drug that relieves pain that can cause sleep
or drowsiness) (black box - the highest level of safety alert for a prescription medication) (care plan - a
written plan for any action to be taken by a nurse to help a patient achieve health goals, based on clinical
judgement) dated 11/9/24 for her narcotic pain medication indicated that naloxone administration was not
included in her care plan.Review of the admission record for Resident 2, indicated he was admitted to the
facility on [DATE], with lumbar spondylosis (age-related wear and tear on the bones and discs of the lower
back.)Review of Resident 2's Quarterly MDS, BIMS dated 8/21/25, completed by the SSA, indicated
Resident 2 had a score of 13 out of 15 indicating he was able to make his own decisions.Review of
Resident 2's physician's orders dated 8/12/25 indicated that Resident 2 had a prescription for
naloxone.Review of Resident 2's care plan item titled Narcotic Black Box Care Plan dated 5/26/25 indicated
that there was no intervention for administration of naloxone related to his narcotic pain medication.During
an interview with the Assistant Director of Nursing (ADON) on 11/19/25 at 11:10 a.m. in her office, the
ADON confirmed that if a resident has a physician's order for naloxone, then it should be included in their
care plan.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555316
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555316
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Copper Ridge Care Center
201 Hartnell Avenue
Redding, CA 96002
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that three of four residents sampled
(Resident 1, Resident 2, and Resident 4) who had naloxone (a medication that rapidly reverses the effects
of an opioid [a strong medication that blocks pain and poses a risk of death by overdose] overdose [when a
dose of an opioid is too high, and causes the person's breathing and heartbeat to slow down or stop])
prescribed had nurses competent on where their naloxone was stored.This failure had potential to result in
delayed treatment of an opioid overdose and death for Resident 1, Resident 2, and Resident 4.Findings:
Review of a facility policy titled Opioid Overdose Response (Naloxone) dated October 2023, indicated
Naloxone Ordering and Administration 1. Opioid overdose-related deaths can be prevented when naloxone
(e.g., Narcan [a brand name for naloxone]) is administered in a timely manner.During a concurrent
observation and interview on 11/18/25 at 2:03 p.m. with Licensed Nurse (LN A), LN A was asked where
Resident 1's naloxone was stored, LN A stated Probably in the top drawer on the med cart (medication cart
- a wheeled cart used in healthcare to store medications, and supplies). Usually in the top left drawer. LN A
could not find Resident 1's naloxone in her medication cart.During a concurrent observation and interview
on 11/18/25 at 2:06 p.m. with LN A and the Director of Staff Development (DSD), the DSD joined LN A in
looking for Resident 1's naloxone in LN A's medication cart. Neither LN A nor DSD could find Resident 1's
naloxone in LN A's medication cart. DSD confirmed that Resident 1's naloxone was not in LN A's
medication cart.During a concurrent observation and interview on 11/18/25 at 2:15 p.m. with LN B and
DSD, LN B was asked where Resident 2's naloxone was stored, LN B did not respond. LN B and DSD
searched LN B's medication cart but could not find it in the medication cart. The DSD confirmed Resident
2's naloxone was not in LN B's medication cart.During a concurrent observation and interview on 11/18/25
at 2:21 p.m. with LN C and DSD, LN C was asked where Resident 4's naloxone was stored, LN C stated,
the naloxone should be in the narc drawer (narcotic drawer - a smaller, internal, separately locked drawer
on a medication cart for storage of controlled substances such as morphine.) When LN C was asked where
else Resident 4's naloxone might be stored, LN C stated, I'll have to find out.Review of the admission
record for Resident 1, indicated she was admitted to the facility on [DATE], with diagnoses including cancer.
Review of Resident 1's Annual Minimum Data Set (MDS - a federally mandated assessment tool that
measures the health status in nursing home residents) Brief Interview for Mental Status (BIMS - an
assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the
resident), dated 11/10/25 completed by the Social Services Assistant (SSA), indicated Resident 1 had a
score of 8 out of 15 indicating she was not able to make her own decisions. Review of Resident 1's
physician's orders (written instructions from a doctor detailing specific treatments, medications, or tests for
a patient) dated 11/15/25 indicated that Resident 1 had a prescription for naloxone.Review of the admission
record for Resident 2, indicated he was admitted to the facility on [DATE], with lumbar spondylosis
(age-related wear and tear on the bones and discs of the lower back.)Review of Resident 2's Quarterly
MDS, BIMS dated 8/21/25 completed by the SSA, indicated Resident 2 had a score of 13 out of 15
indicating he was able to make his own decisions.Review of Resident 2's physician's orders, dated 8/12/25
indicated that Resident 2 had a prescription for naloxone.Review of the admission record for Resident 4
indicated he was admitted to the facility on [DATE], with a break in a bone of his lower spine.Review of
Resident 4's admission MDS, BIMS, dated 10/28/25 completed by the Minimum Data Set Nurse (MDS),
indicated Resident 4 had a score of 11 out of 15 indicating moderate cognitive impairment.Review of
Resident 4's physician's orders, dated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555316
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555316
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Copper Ridge Care Center
201 Hartnell Avenue
Redding, CA 96002
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
10/27/25 indicated that Resident 4 had a prescription for naloxone.During an interview on 11/19/25 at 11:10
a.m. with the Assistant Director of Nursing (ADON), the ADON indicated that facility nurses are expected to
know where the naloxone is stored.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555316
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555316
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Copper Ridge Care Center
201 Hartnell Avenue
Redding, CA 96002
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that one of four residents sampled
(Resident 1) was safe from a significant medication error when Licensed Nurse (LN D) crushed Resident
1's morphine sulfate (an opioid which blocks pain and poses the risk of death by morphine overdose [when
a dose of an opioid is too high, and causes the person's breathing and heartbeat to slow down or stop])
extended release (a type of medication that is designed to release its ingredients slowly rather than all at
once) and gave it to Resident 1.This failure had the potential to result in Resident 1 having a morphine
overdose and dying.Findings:Review of the admission record for Resident 1, indicated she was admitted to
the facility on [DATE], with diagnoses including cancer. Review of Resident 1's Annual Minimum Data Set
(MDS - a federally mandated assessment tool that measures the health status in nursing home residents)
Brief Interview for Mental Status (BIMS - an assessment tool used by facilities to screen and identify
memory, orientation, and judgement status of the resident), dated 11/10/25 completed by the Social
Services Assistant (SSA), indicated Resident 1 had a score of 8 out of 15 indicating she was not able to
make her own decisions. Review of the facility's policy, titled Crushing Medications, dated October 2024,
indicated, Medications shall be crushed only when it is appropriate and safe to do so, consistent with
physician orders.Review of the facility's pharmacy policy, untitled, undated, indicated ‘Medication Errors
Due to Failure to Follow Manufactures Specifications or Accepted Professional Standards - The following
situations in drug administration may be considered medication errors: Crushing Medications that should
not be Crushed: Crushing tablets or capsules that the manufacturer states do not crush.'Review of an
online document titled Medication Guide Morphine Sulfate Extended-Release Tablets, CII, dated March
2021 from Sun Pharma (the pharmaceutical manufacturer of Resident 1's morphine sulfate
extended-release) indicated Swallow morphine sulfate extended-release tablets whole. Do not cut, break,
chew, crush, dissolve, snort, or inject morphine sulfate extended-release tablets because this may cause
you to overdose and die.During a concurrent observation and interview on 11/19/25 at 9:55 a.m. with
Registered Nurse (RN E) at his medication cart (a wheeled cart used in healthcare to store, medications,
and supplies) in his assigned hallway, RN E confirmed that Resident 1's current pack of Morphine Sulfate
Tab 15 mg ER, last filled on 10/24/25 contained a pharmacy sticker label stating Swallow Whole. Do Not
Chew Or Crush. Review of Resident 1's physician's orders (written instructions from a doctor detailing
specific treatments, medications, or tests for a patient) dated 11/13/25 indicated that Resident 1 was
prescribed Morphine Sulfate ER Oral Tablet Extended Release 15 (milligrams) MG Give two tablet four
times a day for pain management.Review of Resident 1's record titled PACS- Medication Administration
Record dated 11/15/25 indicated that LN D, administered morphine sulfate 15 mg two tablets at 4:00 p.m.
to Resident 1.Review of Resident 1's record titled, Nurse's Note, dated 11/15/25 at 6:23 p.m. written by
Licensed Nurse (LN D), indicated that LN D wrote Given morphine 30 mg ER crushed in yogurt.During a
phone interview on 11/18/25 at 12:22 p.m. with Family Member (FM), FM stated that LN D did not know any
better than to crush the morphine sulfate extended release and did not seem to care.During an interview on
11/19/25 at 11:10 a.m. with the Assistant Director of Nursing (ADON) in her office, ADON confirmed that
Morphine Sulfate Extended Release should not be crushed.During an interview on 11/19/25 at 9:20 a.m.
with the Administrator (ADM) in his office, the ADM acknowledged that LN D crushing Resident 1's
Morphine Sulfate Extended Release was a medication error.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555316
If continuation sheet
Page 4 of 4