F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure education and resources regarding Advance
Directive (AD - written statement of a person's wishes regarding medical treatment) were provided to the
residents and/or resident reresentatives, for three of eight residents reviewed for Advance Directives
(Residents 40, 46, and 54).
This failure had the potential for Residents 40, 46, and 54 and the resident representatives uninformed
about AD which could result in the facility being unable to know and honor the residents' wishes regarding
their medical treatment.
Findings:
On August 6, 2024, Residents 40, 46, and 54's medical records were reviewed and indicated the following:
1. A review of Resident 40's admission RECORD, indicated Resident 40 was admitted to the facility on
[DATE], with diagnoses which included bipolar disease (a disorder associated with mood swings), anxiety
(worry about future concerns) and schizoaffective (mental health condition).
A review of Resident 40's Minimum Data Set (MDS - an assessment tool), dated February 8, 2024,
indicated, Resident 40 had a Brief Interview for Mental Status (BIMS - to assess cognitive function in
residents) Score of 14 (cognitively intact).
A review of Resident 40's AD acknowledgement form indicated Resident 40 does not have an AD. There
was no documented evidence Resident 40 was provided education and resources regarding formulation of
AD.
2. A review of Resident 46's admission RECORD, indicated Resident 46 was admitted to the facility on
[DATE], with diagnoses which included dementia (general term for loss of memory, language and problem
solving), Alzheimer (a disease that destroys the memory) and anxiety (feeling of worry and nervousness).
A review of Resident 46's MDS, dated [DATE], indicated Resident 46 had a BIMS Score of 6 (severe
cognitive impairment).
Further review of Resident 46's record, indicated there was no documented evidence Resident 46 and or
her representative was provided education and resources regarding formulation of AD.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 25
Event ID:
555319
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
3. A review of Resident 54's admission RECORD, indicated Resident 54 was admitted to the facility on
[DATE], with diagnoses which included hemiplegia (partial or total paralysis of one side of the body),
schizoaffective disorder (mental health condition characterized by mixed moods) and depression (persistent
feelings of sadness).
A review of Resident 54's MDS, dated [DATE], indicated Resident 54 had a BIMS Score of 11 (moderately
impaired cognition).
Further review of Resident 54's record indicated, there was no documented evidence Resident 54 and or
his representative was provided education and information regarding formulation of AD.
On August 7, 2024, at 4:29 p.m., an interview was conducted with the Director of Nursing (DON). The DON
stated the AD is initiated by nursing at admission, and the Social Services Director (SSD) is the responsible
person.
On August 7, 2024, at 4:36 p.m., a concurrent interview and record review was conducted with Social
Services Director (SSD) of Resident 40, 46, and 54's medical records. The SSD stated the process for AD
is when residents are admitted to the facility she offers and provide education and information about AD to
the resident/and or representative if the resident is not able to make decisions.
On August 8, 2024, at 4:55 p.m. during a concurrent interview and record review with the SSD, she stated
Residents 40, 46, and 54 do not have AD. The SSD further stated she did not provide AD education to
Residents 40, 46, 54, or their RP's regarding formulation of AD. The SSD fruther stated she should have
provided AD education and information to give Residents 40, 46, 53 and their RP's the opportunity to make
their medical decisions known.
The facility's Policy and Procedures titled, Advanced Directives, dated December 2016, indicated .Upon
admission, the resident will be provided with written information concerning the right to refuse or accept
medical or surgical treatment and to formulate an advanced directive if he or she chooses to do so .Prior to
or upon admission of a resident, the Social Services Director or designee will inquire of the resident, his/her
family members and/or his or her legal representative, about the existence of any written advance directives
.Information about whether or not the resident has executed an advance directive shall be displayed
prominently in the medical record .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 2 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure a comfortable environment was
provided, for eight of eight residents (Residents 40, 36, 28, 15, 17, 32, 48, and 53), when the temperature
in the resident's rooms were above 81 degrees Fahrenheit.
On August 5, 2024, at 7:51 p.m., the Administrator (ADM), the Director of Nursing (DON), and the Director
of Staff Development (DSD), were verbally notified of the Immediate Jeopardy (IJ-situation in which the
provider's noncompliance with one or more requirements of participation has caused or likely to cause
serious injury, harm, impairment, or death, to a resident), due to the facility's failure to provide a
comfortable environment for eight residents (Residents 40, 36, 28, 15, 17, 32, 48, and 53) when the
resident's room temperature were above 81 degrees Fahrenheit.
These failures resulted in the discomfort for Residents 40, 36, 28, 15, 17, 32, 48, and 53, particularly for
Resident 17 who could not breathe properly and for Resident 53 who experienced agitation. In addition, this
failure had the potential for the residents to experience exacerbation of respiratory and chronic illnesses.
On August 6, 2024, 10:36 a.m., the facility presented an acceptable plan of actions which included the
following:
-The facility purchased additional five large swamp coolers and 10 free standing air-conditioning (AC) units
on August 5, 2024. The swamp coolers (a device that cools air through the process of evaporation [liquid
turns to gas])were placed in the hallways and the free-standing AC were placed in the hot and
uncomfortable residents' rooms.
-The facility identified the affected residents (Residents 15, 40, 36, 28, 17, 32, 53, and 48) and were
assessed and monitored for adverse effects.
-The facility-initiated room temperature checks in the affected resident rooms on August 5, 2024, starting 8
p.m., then every two hours and documented in the temperature log.
-The facility staff will provide hydration every two hours from 10 a.m. to 8 p.m.
-The ADM signed a contract to replace the AC units on August 6, 2024, and scheduled to install the AC
units on August 13 to 15, 2024.
-The affected residents will be interviewed by the activities staff during morning shift and the Certified
Nursing Assistants (CNAs) during afternoon and evening shifts. If the resident's room temperature will not
be controlled, the facility will provide room changes and close the affected rooms until the new AC will be
installed. If there will be no available beds to accommodate room changes, the facility will utilize emergency
transfer to other facilities.
-New window treatment heat reduction film/tint will be placed on the windows and sliding doors of affected
rooms on August 6, 2024; and
-The ADM will report average room temperature levels in the affected rooms every quarterly Quality
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 3 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Assurance (QA) meeting.
Level of Harm - Immediate
jeopardy to resident health or
safety
On August 6, 2024, at 1:52 p.m. the Immediate Jeopardy was removed in the presence of the ADM, upon
onsite verification of the implementation of the plan of actions.
Residents Affected - Some
On August 6, 2024, at 2:03 p.m., the ADM was notified an extended survey would be conducted due to the
substandard quality of care issues.
Findings:
1. On August 5, 2024, at 10:56 a.m., an observation and interview with Resident 40 was conducted.
Resident 40 was observed sitting up at the side of the bed watching television. Resident 40 stated it was
warm in her room.
On August 6, 2024, Resident 40's admission RECORD was reviewed. Resident 40 was admitted to the
facility on [DATE], with diagnoses which included bipolar disorder (mental health condition associated with
emotional highs and lows), hypertension (high blood pressure), and anxiety (feelings of worry about
something of an uncertain outcome).
A review of Resident 40's Minimum Data Set (MDS - an assessment tool), dated February 8, 2024,
indicated a BIMS (Brief Interview for Mental Status) score of 13 (cognitively intact).
2. On August 5, 2024, at 11:10 a.m., a concurrent observation and interview were conducted with Resident
36, who was observed lying in bed. Resident 36 stated she felt warm in the room.
On August 5, 2024, at 5:16 p.m., a concurrent observation and interview were conducted with the
Maintenance Supervisor (MS). The MS checked the temperature in Resident 36's room on the wall above
Resident 36's bed using the handheld infrared thermometer gun (a device that measured an object's
temperature without making physical contact with it). The temperature read 87.4 degrees Fahrenheit. The
MS stated the room temperature in Resident 36's room was not within the required comfortable range of 71
to 81 degrees Fahrenheit.
On August 6, 2024, Resident 36's admission RECORD was reviewed. Resident 36 was admitted on
[DATE], with diagnoses which included chronic obstructive pulmonary disease (a common lung disease
that causes breathing problems and restricted airflow) hypertension (high blood pressure), and dementia
(loss of cognitive function, memory and thinking).
A review of Resident 36's MDS, dated July 16, 2024, indicated a BIMS score of 3 (severe cognitive
impairment).
3. On August 5, 2024, at 11:18 a.m., a concurrent observation and interview was conducted with Resident
28. Resident 28 was observed lying in bed, receiving oxygen via nasal canula (a device that delivers extra
oxygen through a tube and into your nose) which was connected to an oxygen concentrator [a machine
which delivers supplemental oxygen]. The oxygen concentrator had cluttered personal items on top of it. A
floor fan was observed blowing directly on Resident 28's face. In a concurrent interview, Resident 28 stated
it was hot in the room and she had informed the nursing staff, the MS, and the maintenance assistant about
the heat, but nothing was done. Resident 28 stated the heat problem in the room had been over a month.
Resident 28 stated the facility provided a cooler outside her door, but they were so noisy, especially with the
television on.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 4 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
On August 5, 2024, at 11:35 a.m., a concurrent observation and interview were conducted with the MS. The
MS was observed to use a portable infrared handheld thermometer gun to check the temperature in
Resident 28's room. The MS checked the temperature in the following areas of Resident 28's room with the
following readings:
- On the wall above Resident 28's head: 83.7 degrees Fahrenheit;
Residents Affected - Some
- Above Resident 28's bed (at the level of bed light): 82.9 degrees Fahrenheit; and
- The wall by the bathroom: 82.4 degrees Fahrenheit.
During further interview with the MS, the MS stated the temperature should be between 65 to 85 degrees
Fahrenheit.
On August 5,2024, at 2:31 p.m., a concurrent observation and interview were conducted with the MS. The
clock thermometer in Resident 28's room showed a reading of 85 degrees Fahrenheit, while Resident 28's
personal room thermometer showed a reading of 84.4 degrees Fahrenheit. The MS was observed checking
the temperature by the head of Resident 28's bed using a thermometer gun, which showed a reading of
87.7 degrees Fahrenheit.
On August 5, 2024, Resident 28's admission RECORD was reviewed. Resident 28 was admitted to the
facility on [DATE], with diagnoses which included asthma (a condition in which a person's airways become
inflamed, narrow and swell, and produce extra mucus, which makes it difficult to breathe) and chronic
respiratory failure (long-term condition that occurs when the body's respiratory system cannot exchange
oxygen and carbon dioxide properly).
A review of Resident 28's MDS, dated July 16, 2024, indicated a BIMS score of 12 (cognitively intact).
4. On August 5, 2024, at 11:20 a.m., Resident 15 was observed lying in bed. Resident 15 was not able to
answer questions appropriately when asked about the heat inside her room.
On August 5, 2024, Resident 15's admission RECORD was reviewed. Resident 15 was admitted on
[DATE], with diagnoses which included Alzheimer's disease (progressive disease that destroys the
memory), and hypertension.
A review of Residents 15's MDS, dated June 12, 2024, indicated a BIMS score of 3 (severe cognitive
impairment).
On August 5, 2024, at 2:42 p.m., the Administrator (ADM) was interviewed. The ADM stated he was initially
made aware the air conditioning (AC) was broken around the first week of July 2024. The ADM stated the
facility received a recommendation order for AC units 4 and 5 and obtained price quotes on July 10, 2024
and August 2, 2024. The ADM stated the facility acquired portable cooler fans and placed them in the
hallway near the back hall station. The ADM stated the facility was not achieving the appropriate
temperature level for resident's comfort. The ADM stated the MS checked the facility temperature daily and
the facility's policy indicated the room temperature should be between 68 and 85 degrees Fahrenheit. The
ADM stated he felt the humidity in Resident 28's room and found it uncomfortable.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 5 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
On August 5, 2024, at 4:45 p.m., the MS was interviewed. The MS stated two AC units had broken
sometime in July 2024. The MS stated these broken AC units affected the rooms of Residents 15, 40, 36,
17, 32, 53, and 48. The MS stated they called an AC professional who recommended replacing the two
broken AC units. The MS stated he received several price quotes for the AC units in July 2024, and
submitted to the ADM. The MS stated the two broken AC units had not yet been replaced as of this time.
The MS stated they have placed portable AC units in the hallways outside the affected residents' rooms.
The MS stated the portable AC units were not sufficient to provide cooler air in the residents' rooms. The
MS stated the required room temperature should be 71 to 81 degrees Fahrenheit.
On August 5, 2024, at 4:47 p.m., a concurrent interview and review of room temperature monitoring log
from July 2024 to August 2024, were conducted with the MS. The MS stated room temperatures were
checked twice a day by him, and two other maintenance staff members. The MS stated, the temperature
monitoring log did not indicate any temperature readings below 71 degrees Fahrenheit or above 81
degrees Fahrenheit. The MS stated the facility did not have a policy and procedure on how to accurately
check a resident's room temperature using the infrared thermometer gun.
5. On August 5, 2024, at 5:15 P.M., during a concurrent observation in Resident 17's room and interview
with Resident 17, Resident 17 was observed lying in bed, awake. Resident 17 stated she felt hot. Resident
17 stated she had spoken to her Family Member (FM) about her concerns related to the room temperature.
On August 5, 2024, at 5:19 P.M., an observation with a concurrent interview was conducted with the MS.
The MS used a thermometer gun to check the room temperature in Resident 17's room. The MS pointed
the thermometer gun at the wall above Resident 17's headboard which showed a temperature of 91
degrees Fahrenheit. The MS stated the required comfortable room temperature was from 71 degrees
Fahrenheit to 81 degrees Fahrenheit. The MS stated Resident 17's room temperature was not good.
On August 6, 2024, at 8:45 A.M., an interview was conducted with Resident 17's FM. The FM stated the
room temperature in Resident 17's room was uncomfortable since early June 2024. The FM stated the
room temperature in Resident 17's room was hot and uncomfortable. The FM further stated the
temperature in Resident 17's room was hot and uncomfortable and Resident 17 had complained about the
heat, which made it difficult for her to breathe properly. The FM stated the air conditioner (AC) felt like it was
blowing hot air which made Resident 17 uncomfortable in her room. The FM stated she was unaware if the
facility staff had offered Resident 17 a room change.
On August 7, 2024, Resident 17's admission RECORD was reviewed. Resident 17 was admitted to the
facility on [DATE], with diagnoses which included dementia (memory loss), anxiety (type of mental
disorder), diabetes (high blood sugar), and hypertension (high blood pressure).
A review of Resident 17's Minimum Data Set, dated June 19, 2024, indicated Resident 17's BIMS score
was 8 (moderate cognitive impairment).
6. On August 5, 2024, at 5:20 P.M., a concurrent observation and interview was conducted with Resident 32
in her room. Resident 32 was observed sitting on the edge of bed and was awake. Resident 32 stated it had
been hot in the room for the past month and the fan was not helping. Resident 32 stated the room
temperature was unusually hot and the facility had never offered a room change due to the increased room
temperature. Resident 32 stated she was not aware of any issue with the AC units.
On August 5, 2024, at 5:22 p.m., an observation with a concurrent interview were conducted with the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 6 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
MS. The MS used a thermometer gun to check the room temperature in Resident 32's room. The MS
pointed the thermometer gun at the wall above Resident 32's headboard. The thermometer gun read the
temperature at 90.5 degrees Fahrenheit. The MS stated the required comfortable room temperature was
from 71 degrees Fahrenheit to 81 degrees Fahrenheit. The MS stated Resident 32's room temperature was
not good.
On August 7, 2024, Resident 32's 'admission RECORD was reviewed. Resident 32 was admitted to the
facility on [DATE], with a diagnosis that included bilateral osteoarthritis of knee (bone disease of both
knees), fibromyalgia (a chronic disorder that causes widespread pain and tenderness in the body),
dementia, and depression (feeling of hopelessness).
A review of Resident 32's MDS, dated July 3, 2024, indicated Resident 32's BIMS score was 15 (cognitively
intact).
7. On August 5, 2024, at 5:23 p.m., a concurrent observation and interview were conducted with Resident
48 in his room. Resident 48 was observed lying on bed and was awake. Resident 48 stated the temperature
in the room was hotter than usual and this was the first time he had experienced such high temperatures.
Resident 48 stated staff had never offered any help or a room change due to increased room temperature.
On August 5, 2024, at 5:23 p.m., an observation with a concurrent interview were conducted with the MS.
The MS used a thermometer gun to check the room temperature in Resident 48's room. The MS pointed
the thermometer gun at the wall above Resident 48's headboard which showed a temperature of 88.7
degrees Fahrenheit. The MS stated the required comfortable room temperature range is from 71 degrees
Fahrenheit to 81 degrees Fahrenheit. The MS stated Resident 48's room temperature does not meet
required criteria for a safe room temperature.
On August 7, 2024, Resident 48's admission RECORD was reviewed. Resident 48 was admitted to the
facility on [DATE], with a diagnosis of cerebral infarction (disrupted blood flow in the brain) with left sided
deficit (weakness), diabetes mellitus (abnormal blood sugar), morbid obesity, depression (feeling of
sadness), and cardiomegaly (enlarged heart).
A review of Resident 48's MDS, dated June 18, 2024, indicated Resident 48's BIMS score was 13
(cognitively intact).
8. On August 5, 2024, at 5:24 p.m., a concurrent observation and interview were conducted with Resident
53 in his room. Resident 53 was observed lying on bed and was awake. Resident 53 stated the temperature
in the room had been hot for the past two months and the staff had not offered assistance, or a room
change despite the increased temperature. Resident 53 stated he had told nursing staff multiple times over
the past month about the discomfort, but no help was offered. Resident 53 stated he was not aware of any
issues related to the AC. Resident 53 became agitated and yelled at the MS due to the extreme heat and
the lack of information about why the temperature was elevated.
On August 5, 2024, at 5:25 p.m., a concurrent observation and interview were conducted with the MS. The
MS was observed using the thermometer gun to check the temperature above Resident 53's bed. The
thermometer gun recorded a temperature of 87.3 degrees Fahrenheit.
A review of the facility's policy and procedure titled, Quality of Life-Homelike Environment, dated 2002,
indicated, .The facility staff and management shall maximize, to the extent possible, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 7 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
characteristics of the facility that reflect a personalized, homelike setting. These characteristics include
.Comfortable and safe temperatures (71°F - 81°F) .
A review of the undated facility's policy and procedure titled, Providing Comfortable and Safe Temperature
Levels for Residents, indicated, .It is the policy to provide comfortable and safe temperature levels for the
residents. The facility will maintain a temperature range of 71-81° F .The facility will follow regulations
and maintain an acceptable temperature level for the residents. The facility will measure the air temperature
above floor level in resident rooms, dining areas, and common areas. If the temperature is out of the
71-81-degree range, the staff will report this to the maintenance department who then will check the
system. Actions will be taken by maintenance department and staff when residents complain of heat or
cold, e.g., check and fix air conditioning system .provide extra fluids during heat waves .
Event ID:
Facility ID:
555319
If continuation sheet
Page 8 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure for one of six residents reviewed (Resident 32), the
resident was able to voice a grievance without feeling uncomfortable.
This failure had the potential for Resident 32's concerns to go unaddressed, leading to ongoing
dissatisfaction and affecting the resident's quality of life.
Findings:
A review of Resident 32's admission RECORD, indicated, Resident 32 was admitted to the facility on
[DATE], with diagnoses which included bilateral osteoarthritis of the knee (bone disease of both knees),
fibromyalgia (chronic disorder that causes widespread pain in the body), dementia (disease characterized
by loss of memory and language) and depression (feelings of hopelessness).
A review of Resident 32's Minimum Data Set (an assessment tool) dated July 3, 2024, indicated Resident
32's Brief Interview for Mental Status (tool to assess cognitive function in residents) score was 15
(cognitively intact).
On August 7, 2024, at 9:57 a.m., during the Resident's Council meeting, Resident 32 stated she was not
comfortable filing a grievance with the SSD. Resident 32 further stated the SSD had an attitude.
On August 8, 2024, at 2:51 p.m., an interview was conducted with the Administrator (ADM) about
grievances. The ADM stated grievances are filed and followed up by the SSD. The ADM further stated his
expectation is for residents to feel comfortable approaching the SSD or any staff when filing a grievance.
The ADM further stated that the SSD should not have an attitude with residents.
The facility's Policy and Procedures titled, Resident Rights, dated February 2021 stated .Federal and state
laws guarantee certain basic rights to all residents of this facility. These rights include resident's right to:
voice grievance to the facility, or other agency that hears grievances, without discrimination or reprisal and
without fear of discrimination or reprisal .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 9 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the medication Carvedilol (medication
used to treat high blood pressure) was administered as directed by the licensed nurse, for one of nine
residents observed for medication administration (Resident 47).
Residents Affected - Few
This failure has the potential for the resident to experience adverse effects of the medication if not taken as
directed.
Findings:
On August 7, 2024, at 8:37 a.m., a medication administration observation was conducted with Licensed
Vocational Nurse (LVN) 3. LVN 3 prepared Resident 47's medication that included Carvedilol 3.125
milligrams (mg- unit of measurement). The instructions on the medication bubble pack indicated to give one
tablet of Carvedilol 3.125 mg by mouth. The medication label included an instruction to give the medication
with food.
On August 7, 2024, at 8:50 a.m., LVN 3 administered Resident 47's medication including the one tablet of
Carvedilol 3.125 mg. LVN 3 was observed to not have given food to Resident 47 before and/or after she
administered the medication Carvedilol.
On August 7, 2024, at 9:02 a.m., LVN 3 proceeded to prepare the medication of the residents across
Resident 47's room.
LVN 3 was still not observed to have provided food or snack to Resident 47.
On August 7, 2024, at 9:20 a.m., an observation, interview, with a concurrent record review was conducted
with LVN 3. LVN 3 stated, Resident 47 had a physician's order to give Carvedilol 3.125 mg one tablet by
mouth two times a day. LVN was observed to have pulled out Resident 47's Carvedilol medication bubble
pack and stated the medication label indicated to give with food.
LVN 3 stated she Resident 47 had breakfast earlier at around 7 a.m. LVN 3 reviewed Res 47's record and
stated the Certified Nursing Assistant (CNA) did not document Resident 47's food intake for breakfast. LVN
stated she did not know if Resident 47 ate breakfast because it was not documented.
LVN 3 stated she should have given the Carvedilol with food when she administered the medication to
Resident 47 on August 8, 2024, at 8:50 a.m. LVN 3 stated Resident may experience dizziness, nausea and
vomiting if she took the Carvedilol without food.
On August 7, 2024, Resident 47's record was reviewed. Resident 47 was admitted to the facility on [DATE],
with diagnoses hypertension (high blood pressure).
The physician's order dated October 19, 2024, indicated to give one tablet Carvedilol of Carvedilol by
mouth twice a day.
The care plan dated October 17, 2023, indicated, .Focus .Hypertension .Interventions .Carvedilol as
ordered by MD (Medical Doctor) .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 10 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
The Lexicomp drug reference (electronic drug reference) indicated the side effects of Carvedilol including,
.feeling dizzy .upset stomach, or throwing up .Take this drug with food .
The facility's policy and procedure titled, Administering Medications, dated April 2019, was reviewed. The
policy indicated, .Medications are administered in a safe and timely manner, and as prescribed .Medication
administration times are determined by resident need and benefit .Factors that are considered include
.enhancing the optimal therapeutic effect of the medication .preventing potential medication and food
interactions .
Event ID:
Facility ID:
555319
If continuation sheet
Page 11 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
Based on observation, interview, and record review, the facilty failed to ensure Licensed Vocational Nurse
(LVN) 1 was provided adequate training in the documentation of a narcotic pain medication administration
for two of three residents reviewed (Residents 6 and 14).
This failure has the potential to result in inaccurate assessment of the resident's pain and documentation of
pain medication administration.
Findings:
On August 8, 2024, at 10:29 a.m., an observation, interview, with a concurrent record review was
conducted with Registered Nurse (RN) 1. A narcotic medication reconciliation was conducted and the
following were observed:
a. Resident 14 had a medication bubble pack for the medication Oxycodone-Acetaminophen (narcotic pain
medication that is controlled due to it's high potential for addiction) 10-325 milligrams (mg - unit of
measurement) with a stock dose of 13 tablets. The medication count sheet for the
Oxycodone-Acetaminophen 10-325 mg indicated one tablet was signed out on July 23, 2024 at 12:53 p.m.,
by LVN 1 and LVN 3.
In a concurrent interview, RN 1 stated, the electronic Medication Administration Record (eMAR) dated July
1 to 31, 2024, did not indicate if LVN 1 administered the Oxycodone-Acetaminophen to Resident 14 on July
23, 2024 at 12:53 p.m.
RN 1 stated there was no documented evidence of a pain assessment conducted on Resident 14 when the
Oxycodone-Acetaminophen was signed out from the medication count sheet by LVN 1 and LVN 3 on July
23, 2024 at 12:53 p.m.
RN 1 stated there was a documented medication administration entry electronically signed by LVN 1 on
July 23, 2024, at 1:30 p.m. indicating that the medication was administered by LVN 1 to Resident 14
because of Resident 14's complain of shoulder pain. RN 1 further stated this medication administration
entry was striked-out (crossed-out and/or cancelled) by LVN 1 on August 2, 2024, at 6:26 a.m.
RN 1 stated she did not know the reason why LVN 1 striked out the medication administration note on
August 2, 2024, at 6:26 a.m. RN 1 stated she did not find any other documentation if the medication was
administered to Resident 14 on July 23, 2024.
b. Resident 6 had a medication bubble pack for the medication Oxycodone HCL (narcotic pain medication
that is controlled due to it's high potential for addiction) 5 milligrams (mg-unit of measurement) with a stock
dose of 11 tablets. The medication count sheet for the Oxycodone HCL indicated one tablet was signed out
by LVN 1 on July 30, 2024, at 9:00 p.m.
In a concurrent interview, RN 1 stated the electronic Medication Administration Record (eMAR) dated July
1 to 31, 2024, did not indicate if LVN 1 administered the Oxycodone HCL to Resident 6 on July 30, 2024, at
9:00 p.m.
RN 1 stated there was no documented evidence of a pain assessment conducted on Resident 6 when the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 12 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Oxycodone HCL was signed out from the medication count sheet by LVN 1 on July 30, 2024 at 9:00 p.m.
Level of Harm - Minimal harm
or potential for actual harm
RN 1 stated there was a documented medication administration entry electronically signed by LVN 1 on
July 30, 2024, at 8:30 p.m. indicating that the medication was administered by LVN 1 to Resident 14
because of Resident's complain of pain with a pain level of 8/10 (pain level of 1 to 2 for mild pain, 3 to 5 for
moderate pain, 6 to 8 for severe pain, 9 to 10 for very severe pain). RN 1 further stated this medication
administration entry was striked-out (crossed-out and/or cancelled) by LVN 1 on August 2, 2024 at 6:27
a.m.
Residents Affected - Few
RN 1 stated she did not know the reason why LVN 1 striked out the medication administration note on
August 2, 2024, at 6:27 a.m. RN 1 further stated she did not find any other documentation if the medicatin
was administered to Resident 6 on July 30, 2024, at 9:00 p.m.
RN 1 stated the facility's process in administering as needed (PRN) narcotic pain medication. RN 1 stated
Licensed Nurse (LN) will assess resident for pain level, location, will offer non-pharmacological intervention,
if ineffective, will check physician order for medication that is due.
RN 1 stated, if a narcotic pain medication was due to be given, the LN will sign out the narcotic pain
medication from the Medication Count Sheet, , administer the medication, sign the eMAR as administered,
and then evaluate after a couple of minutes resident for the effectiveness of the medication.
RN 1 stated there was no documented evidence this process was followed by LVN 1 when he signed out
the Oxycodone-Acetaminophen 10-325 mg on July 23, 2024, at 12:53 p.m. for Resident 6, and the
Oxycodone HCL on July 30, 2024, at 9:00 p.m. for Resident 14.
On August 8, 2024, at 4:15 p.m., an interview witha concurrent record review was conducted with the
Director of Nursing. the following records were reviewed:
a. For Resident 14, the eMAR, dated July 1 to 31, 2024, indicated previously unsigned as administered, the
medication Oxycodone-Acetaminophen 10-325 mg was now signed as administered by LVN 1 July 23,
2024 at 12:53 p.m.
In addition, the facility document titled, .Medication Administration Note, indicated, .Effective Date:
07/23/2024 .Created by: (name of LVN 1) .Created Date: 8/8/2024 12:25 p.m
.oxyCODONE-Acetaminophen Oral Tablet 10-325 MG .Give 1 tablet by mouth every 4 hours as needed .c/o
(complained of) shoulder pain 8/10 .
b. For Resident 6, the eMAR, dated July 1 to 31, 2024, indicated previously unsigned as administered , the
medication Oxycodone HCL 5 mg was now signed as administered by LVN 1 on July 30, 2024, at 9:00 a.m.
In addition, the facility document titled, .Medication Administration Note, indicated, .Effective Date:
07/23/2024 .Created by: (name of LVN 1) .Created Date: 8/8/2024 12:37 p.m .oxyCODONE HCL Oral
Tablet 5 MG .Give 1 tablet by mouth every 4 hours as needed for moderate to severe BTP (breakthrough
pain) .PRN (as needed) Administration was: Effective .
In a concurrent interview, the DON stated she did not know LVN 1 created a late entry on August 8,
2024,(back dated) for the narcotic pain medications supposedly administered to Resident 14 on July
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 13 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
23 and Resident 6 on July 30. The DON stated LVN 1 should have signed these medications as
administered tight after giving ther medication to Residents 14 and 6.
On August 8, 2024, at 6:01 p.m., an interview was conducted with LVN 1. LVN 1 stated he was the licensed
nurse who signed out the narcotic pain medication for Resident 14 (Oxycodone-Acetaminophen) on July
23, 2024, at 12:53 p.m. and Residnet 6 (Oxycodone HCL 5 mg) on July 30, 2024, at 9:00 p.m.
LVN 1 stated he administered the narcotic pain medication to both Residents 14 and 6 under the
supervision of another licensed nurse (LVNs 3 and 4) and he signed the eMAR after the administration of
the medication.
LVN 1 stated on August 2, 2024, he stressed out and he assumed he should have not signed the eMARs
for both Residents 14 and 6 after he administered the PRN narcotic pain medication on July 23 and July
30, 2024, because he was still in training'.
LVN 1 stated he did not notify anyone that he striked out the PRN narcotic pain medication eMAR entries
for both Residents14 and 6 on August 2, 2024.
LVN 1 stated he did not notify anyone when he accessed Residents 14 and 6 electronic records on August
8, 2024, to create a late entry for the PRN narcotic pain medication administered to Resident 14 on July 23,
2024, and Resident 6 on July 30, 2024. LVN 1 further stated he was unsure of his documentation on
Residents 14 and 6's medical record.
LVN 1 stated his actions were due to lack of knowledge and training on proper documentation on resident's
records.
On August 8, 2024, at 6:41 p.m., an interview with a concurrent record review was conducted with the
Director if Staff Development (DSD). LVN 1's Medication Pass Observation Skills Check was condcuted by
the DON on July 13, 2024. The Medication Pass Observation list indicated .Signed for administered
medications .
In a concurrent interview, the DSD stated LVN 1 needed more on competency and skills check in
medication pass and documentation. The DSD further stated she did not know what to say because LVN 1
had his training skills check during his orientation.
The facility's policy and procedure titled, Administering Pain Medications, dated march 2020 was reviewed.
The policy indicated, .Documentation .Document the following in the resident's medical record .Result of
pain assessment .Medication .Dose .Route of administration .Results of the medication .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 14 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record, review, the facility failed to ensure the licensed nurse documented the medication
Hydrocodone-Acetaminophen (controlled drug pain medication) as administered for one of three residents
reviewed (Resident 34).
This failure resulted to the delay in the identification of drug discrepancies and possible medication
diversion of controlled medications.
Findings:
On August 8, 2024, at 10:55 a.m., an observation, interview, and record review was conducted narcotic
medication reconciliation was conducted with Registered Nurse (RN) 1.
Resident 34 was admitted to the facility on [DATE], with diagnoses that included osteoarthritis (type of
degenerative joint disease that can affect joint tissues, usually manifested by pain).
The Physician's Order dated March 12, 2024, indicated to give Norco Oral (brand name of narcotic pain
medication) 5-325 milligrams (mg) one tablet by mouth every six hours as needed for moderate to severe
pain.
The Medication Count Sheet indicated Licensed Vocational Nurse (LVN 2) signed out one tablet of Norco
5-325 mg on July 16, 2024, at 5:20 a.m.
The electronic Medication Administration Record (eMAR) dated July 1 to 31, 2024, did not indicate if the
Norco 5-325 mg, signed out by LVN 2, was administered to Resident 34 on July 16, 2024, at 5:20 a.m.
There was no documented evidence the medication Norco 5-325 mg was documented as administered to
Resident 34 by LVN 2 on July 16, 2024, at 5:20 a.m.
RN 1 stated the facility's process in administering PRN narcotic pain medication. RN 1 stated Licensed
Nurse (LN) will assess resident for pain level, location, will offer non-pharmacological intervention, if
ineffective, will check physician order for medication that is due.
RN 1 stated, if a narcotic pain medication was due to be given, the LN will sign out the narcotic pain
medication from the Medication Count Sheet, , administer the medication, sign the eMAR as administered,
and then evaluate after a couple of minutes resident for the effectiveness of the medication. RN 1 stated
she did not find documentation if this process was followed by LVN 2 on Resident 34.
The facility's undated policy and procedure titled, Policy and Procedures for Pharmaceutical Services
(Name of Pharmacy), was reviewed. The policy indicated, .Drugs with high abuse potential will be subject to
special handling, storage, disposal, and record keeping .The nurse has to enter the following information on
the narcotic drug record immediately after a dose of a controlled drug is administered .Date and time of
administration .Dose administered .signature of then nurse that administered the medication .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 15 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On August
7, 2024, at 11:21 a.m., an interview with a concurrent record review was conducted with the Director of
Nursing (DON). Resident 53 was admitted to the facility on [DATE], with diagnoses that included insomnia
(sleeplessness), anxiety, and psychosis (type of behavioral disorder).
The physician's order dated May 17, 2024, indicated to give Ambien (brand name of a medication used to
treat sleeplessness) 5 mg by mouth for bedtime for insomnia manifested by inability to sleep.
The physician's order dated June 1, 2024, indicated to monitor and document Resident 53's hours of sleep
daily from the evening shift (3 p.m. to 11 p.m.) and night shift (11 p.m. to 7 a.m.) related to Ambien use.
The physician's order dated December 28, 2023, indicated Resident 53 was capable of giving informed
consent and/or able to participate in treatment plan.
The Consultant Pharmacist (CP) document dated June 13, 2024, indicated, .Note to Attending
Physician/Prescriber .Currently on Ambien QHS (at night) routinely for insomnia. Can it be tried as giving 1
or 2 nights off per week if clinically indicated/appropriate .Physician/Prescriber Response .Disagree .Pt.
(patient) cannot tolerate .(signature of physician) .Date 6/17/2024 .
The physician's progress notes, dated June 17, 2024, indicated, .unable to taper down Ambien, cannot
sleep .
The Psychotropic Summary Record indicated the facility's monitoring of Resident 53's inability to sleep in
the evening and night shift on the following dates:
- May 1 to 31, 2024 - 10 episodes;
- June 1 to 30, 2024 - 0 episodes; and
- July 1 to 31, 2024 - 13 episodes.
The following electronic Medication Administration Records indicated Resident 53's recorded number of
sleeping hours during the evening and night shift:
- May 1 to 31, 2024, indicated hours of sleep were ranging from 5 (x1 episode) to 10 hours ;
- June 1 to 31, 2024, indicated sleep hours were ranging from 6 to 10 hours
- July 1 to 31, 2024, indicated sleep hours were ranging 4 hrs (x1 episode) to 10 hours.
The Interdisciplinary (IDT) Psychotherapeutic Review, dated July 10, 2024, created by Licensed Vocational
Nurse (LVN) 5, did not indicate if the medication Ambien and the effectiveness of the medication were
discussed with the psychiatrist during the July 10, 2024, visit to the resident.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 16 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
There was no documented evidence the physician or psychiatrist evaluated Resident 53's continued use of
Ambien 5 mg by mouth every night routinely and had attempted a frequency reduction (do not give one to
two days at night per week) of the dose as recommended by the CP on June 13, 2024.
In a concurrent interview with the DON, she stated Resident 53's physician should have documented a
rationale as to why he did not agree to an attempt frequency reduction on the Ambien on June 17, 2024.
The DON stated there was no documented evidence the licensed nurses had attempted a frequency
reduction on Resident 53's Ambien use since recommended by the CP on June 13, 2024.
In addition, the DON stated there was no documented evidence the IDT behavioral management team,
discussed with the psychiatrist on July 10, 2024, the CP recommendation to attempt medication frequency
reduction on June 13, 2024.
On August 7, 2024, at 4:05 p.m., an observation with a concurrent interview, was conducted with Resident
53. Resident 53 was in his room, alert and interviewable. Resident 53 stated he was aware he was taking
Ambien and he was able to sleep well at night. Resident 53 further stated no one from the facility, referring
to the licensed nurses or physician, had ever asked him if he could do a trial attempt on taking the routine
Ambien to five times a week at night.
On August 8, 2024, at 8: 17 a.m., an interview with a concurrent review was conducted with the DON.
The DON stated Resident 53's insomnia manifested by inability to sleep was being monitored by the
licensed nurses through documentation of the resident's hours of sleep in the evening and night shift. The
DON stated at least a minimum of five hours of sleep was considered an adequate hours of sleep for
Resident 53.
Discussed with the DON the recorded numbers of episodes of inability to sleep in the Psychotropic
Summary Record (May to June 2024) versus the recorded hours of sleep in the eMAR (May to June 2024).
The DON stated the monitoring of Resident 53's hours of sleep in the eMAR (May to June 2024) was not
consistent with the documented episodes in the Psychotropic Summary Record (May to June 2024).
The DON stated Resident 53's physician progress notes on June 17, 2024 .unable to taper down Ambien,
cannot sleep . was not consistent with Res 53's recorded information on the hours of sleep in May and June
2024.
The DON stated there was no documented evidence the effectiveness of the medication Ambien on
Resident 53 was monitored accurately and was discussed with the physician and psychiatrist.
The facility's policy and procedure titled, Psychotropic Medication Use, dated July 2022 was reviewed. The
policy indicated, .Residents will not receive medications that are not clinically indicated to treat a specific
condition .Nursing staff will observe, document, and report to the attending physician information regarding
the effectiveness of any interventions, including psychotropic medications .The physician shall respond
appropriately by changing or stopping problematic doses or medications, or clearly documenting based on
assessing the situation) why the benefits of the medication outweigh the risks .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 17 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
3. On August 8, 2024, an interview with a concurrent record review was conducted with the Director of
Nursing (DON). Resident 56 was admitted to the facility on [DATE], with diagnoses including bipolar
disorder (type of behavioral disorder), major depressive disorder, suicidal ideation (type of behavioral
disorder).
The physician's order dated July 18, 2024, indicated Divalproex Sodium Oral Tablet (medication used to
treat bipolar disorder) Delayed Release 250 MG (milligrams) give three tablet by mouth two times a day for
bipolar disorder m/b (manifested by) mood swings medication.
The physician's order dated July 31, 2024, indicated Haloperidol (medication used to treat psychosis) Oral
Tablet 5 mg to give one tablet by mouth two times a day for psychotic disorder m/b mood swings and
suicidal ideation.
The physician's order dated July 18, 2024, indicated Trazodone HCl Oral Tablet (medication used to treat
insomnia) to give one tablet by mouth at bedtime for depression m/b inability to sleep.
The physician's order dated July 18, 2024, indicated to give (medication used to treat depression) Delayed
Release Sprinkle 30 mg to give one capsule by mouth three times a day for depression m/b worriness r/t
medical condition.
The History and Physical (H&P) physician notes, dated July 19, 2024, indicated Resident 56 did not have
the capacity to understand and make decisions. The H&P did not indicate an evaluation or an assessment
conducted to justify the continued use of the psychotropic medication, Depakote,Trazodone, Duloxetine Hcl,
from admission in July 18, 2024.
There was no documented evidence of an assessment or evaluation conducted on Resident 56 to justify
the need to continue Trazodone, Divalproex Sodium Oral Tablet, and Duloxetine Sodium Oral Capsule from
admission on [DATE].
In a concurrent interview, the DON stated upon admission the nurses verify with the resident's primary
physician if it was okay to continue with the admission orders from the hospital including the use of
psychotropic medications, but they do not conduct an assessment or evaluation on the need to continue the
use.
On August 8, 2024, at 9:24 am, an interview with a concurrent record review was conducted with Social
Service Director (SSD). The SSD stated sometimes she does and sometimes she does not conduct an
assessment on the continued use of psychotropic medications from admission,
The SSD stated the Social History Assessment she had conducted on Resident 56 in July 28, 2024, did not
include an assessment or evaluation that would justify the need to continue the current medication dose of
Trazodone, Divalproex Sodium Oral Tablet, and Duloxetine Sodium Oral Capsule.
The facility's policy and procedure titled, Psychotropic Medication Use, dated July 2022 was reviewed. The
policy indicated, .Residents will not receive medications that are not clinically indicated to treat a specific
condition .Residents who are admitted from the community or transferred from a hospital and who are
already receiving psychotropic medications will be evaluated for the appropriateness and idications for use.
The interdisciplinary team will .re-evaluate the use of the psychotropics at the time of admission and/or
within two weeks .to consider whether or not the medication can be reduced, tapered, or discontinued .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 18 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed, for three of five residents reviewed for unnecessary
medication (Residents 5, 53, and 56), to ensure:
a. An assessment was conducted for the continued use of antipsychotic medications (medication to treat
mental disorders) for Residents 5, 53 and 56; and
Residents Affected - Some
b. Monitoring for the use of hypnotic medication (medication use to help people fall asleep) for Resident 56.
These failures had the potential for Residents 5, 53 and 56 to not be properly monitored and to receive
unnecessary medications that could cause harm and or death.
Findings:
1. On August 7, 2024, Resident 5's admission RECORD, was reviewed. Resident 5 was admitted to the
facility on [DATE], with diagnoses which included bipolar disorder (mental disorder that causes extreme
mood swings).
A review of Resident 5's History and Physical dated July 11, 2024, indicated Resident 5 can make
decisions.
A review of Resident 5's Order Summary Report, dated July 1- 31, 2024, indicated, .Aripiprazole (an
antipsychotic) Oral Tablet 30 mg (milligrams - unit of measurement) give 1 (one) tablet by mouth in the
morning for Bipolar Disorder .
A review of Resident 5's Interim Medication Regimen Review, dated July 11, 2024, indicated, .Potentially
Inappropriate Medications .Aripiprazole .Oral antipsychotic meds (sic) (medications) .
Further review of Resident 5's record indicated, there was no documented evidence the physician
assessed Resident 5 for the continued use of Aripiprazole.
On August 8, 2024, at 11:21 a.m., a concurrent interview and review of Resident 5's record was conducted
with the Director of Nursing (DON). The DON stated the process for continued use of antipsychotic
medication involves the physician assessing the resident upon admission and reviewing (reconciling) the
medication for appropriateness. The DON stated Resident 5 was not assessed by the physician for the
continued use of Aripiprazole. The DON further stated the physician should have assessed Resident 5 and
documented the reason for the continued use of Aripiprazole to ensure safety and that the medication
remains appropriate.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 19 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0790
Provide routine and 24-hour emergency dental care for each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide timely dental services for one of nine
residents, (Resident 21).
Residents Affected - Few
This failure had the potential to lead to mouth pain, infection, and/or complications related to dental and
nutritional needs for Resident 21 if left untreated.
Findings:
On August 5, 2024, Resident 21's admission RECORD, was reviewed. Resident 21 was admitted to the
facility on [DATE], with diagnoses which included multiple sclerosis (a central nervous system autoimmune
disease, and anxiety disorder (a chronic condition characterized by an excessive and persistent sense of
apprehension).
A review of Resident 21's Care Plan, dated January 12, 2024, indicated, .Has oral/dental health problems
r/t (related to) obvious or likely cavity or broken natural teeth . Coordinate arrangements for dental care,
transportation as needed/as ordered, report to MD (physician) s/sx (signs and symptoms) of oral/dental
problems needing attention .
A review of Resident 21's Minimum Data Set (MDS-an assessment tool), Section L (Oral/Dental Status,)
dated January 19, 2024, indicated, .Obvious or likely cavity or broken natural teeth .
On August 6, 2024, at 10:41 a.m., a concurrent observation and interview were conducted in Resident 21's
room. Resident 21 had no dentition on the left upper side of her mouth. Resident 21 stated she had missing
teeth, and no dentures. Resident 21 further stated the facility had not arranged a dental appointment.
On August 8, 2024, at 9:48 a.m., an interview was conducted with the Social Service Director (SSD), she
stated Resident 21 had missing dentition when admitted to the facility. The SSD stated she had not referred
Resident 21 to the dentist for the missing teeth. The SSD further stated she should have made a referral to
prevent pain, redness or swelling to the residents's mouth.
On August 8, 2024, at 10:04 a.m., a concurrent interview and record review of Resident 21 MDS was
conducted with Licensed Vocational Nurse (LVN) 5. LVN 5 stated Resident 21 had missing teeth and dental
issues and had not been referred to the dentist. LVN 5 further stated, Resident 21 should have been
referred to the dentist for dental care. LVN 5 stated it is important for residents to receive dental services to
prevent pain or swelling in the mouth.
A review of the policy and procedure titled, Social Services, dated October 2010 indicated, . facility provides
medically-related social services to assure that each resident can attain or maintain his/her highest
practicable physical, mental, or psychosocial well-being .Medically-related social services is provided to
maintain or improve each resident's ability to control everyday physical needs .e.g. appropriate adaptive
equipment for eating .and mental and psychosocial needs .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 20 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition
service.
Based on interviews and record reviews, the facility failed to ensure dietary staff were able to carry out the
functions of food and nutrition services safely and effectively when [NAME] (CK) 1 and Dietary Aide (DA) 1
were unable to accurately verbalize the cool down process for hot food and ambient food temperatures.
This failure had the potential to place residents at risk for food borne diseases (illness resulting from
ingestion of contaminated food) that can cause sickness and or death.
Findings:
On August 6, 2024, at 12:50 p.m., during an interview with DA 1 regarding the cool-down process for hot
food and ambient food temperatures inside the kitchen, DA 1 stated she does not know the cool-down
process for hot food. DA 1 further stated I will put ice on it. DA 1 stated for cooling down ambient food
temperatures, such as tuna salad, she would place the tuna on ice after the food is made. DA 1 further
stated she does not know the process for cooling down ambient food like tuna.
On August 6, 2024, at 1 p.m., during an interview with CK 1 regarding the cool-down process for ambient
food temperature, CK 1 stated after food is made, the food is placed in the refrigerator and checked after
four hours, aiming for temperature of 41 degrees or below. CK 1 further stated if the food does not reach
the target temperature after four hours, she would place the tuna back into the refrigerator for one to two
hours. CK 1 stated the total cooldown time for ambient food temperatures is five to six hours.
On August 8, 2024, at 8:16 a.m., during an interview with the Registered Dietitian (RD), the RD stated the
cool-down process for ambient food temperatures, like tuna, requires the food to reach 41 degrees within
four hours; if that temperature is not achieved, the food will be discarded. The RD stated the cooling
process for hot food involves lowering the temperature from 140 degrees to 70 degrees within two hours,
and then to 40 degrees within four hours, with a total cool-down time of six hours. The RD stated that her
expectation is for the dietary staff to follow the policy and procedure for the rapid cooling of hazardous
foods to prevent bacterial growth that could lead to food borne illness and to provide safe food to the
facility's residents.
A review of the facility's policy and procedure titled, Cooling and Reheating of Potentially Hazardous or
Time/Temperature Control for Safety Food, dated 2023, indicated, .Cooked Potentially Hazardous Food
(PHF) or Time/Temperature Control for Safety (TCS) food shall be cooled .in a method to ensure food
safety .Cool cooked food from 140°F to 70°F within two hours .Then cool from 70°F to
41°F or less in an additional 4 hours .total cooling time of six hours .
A review of the facility's policy and procedure titled, Cooling and Reheating of Potentially Hazardous or
Time/Temperature Control for Safety Food, dated 2023, indicated, .Ambient Temperature Food .PHF or
TCS food shall be cooled within 4 hours to 41 degrees of less .such as canned tuna .Corrective Action is to
be taken when cool down is not done correctly .Discard above 41 degrees .
A review of the facility document titled, Cook, dated 2003, indicated, .Ensures that all food procedures are
followed in accordance with established policies .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 21 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
A review of the facility's document titled, Dietary Aide, dated 2003, indicated, .Ensures that all food
procedures are followed in accordance with established policies .
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 22 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure a sanitary environment,
prepare, and served food in accordance with professional standards for food service safety, when multiple
sheet pans were found with brown-black discoloration.
This failure had the potential to place residents at risk for food borne diseases (illness that result from
ingestion of contaminated food) that can cause sickness and or death.
Findings:
On August 5, 2024, at 8:15 a.m., during a concurrent walk-through observation and interview inside the
kitchen with the Director of Food and Nutrition Services (DFS), one piece half-sheet pan and six full-sheet
pans were found to have brown-black grime build up.
The DFS stated the the pans are very old and needs to be replaced, and the brown- black discoloration
was food residue. The DFS further stated the pans should not be in that condition, as the grime can
cross-contaminate food and cause food borne illness to the residents.
On August 8, 2024, at 8:16 a.m., during an interview with the RD, she stated that her expectation is the
kitchen and all kitchen equipment to be clean with no grime build up. The RD further stated the sheet pans
should have been clean with no grime build up, which could cross contaminate the residents' food and lead
to foodborne illness.
A review of the facility policy and procedure titled, Sanitation, dated 2023, indicated, .All utensils, Counters,
shelves, and equipment shall be kept clean .
A review of the Federal and Drug Administration (FDA) Food Code 2022, 4-601.11 Equipment,
Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils. indicated, .EQUIPMENT
FOOD-CONTACT SURFACES and UTENSILS shall be clean to sight and touch .The FOOD-CONTACT
SURFACES of cooking EQUIPMENT and pans shall be kept free of encrusted grease deposits and other
soil accumulations .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 23 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0865
Have a plan that describes the process for conducting QAPI and QAA activities.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure the Quality Assessment and Performance
Improvement (QAPI) committee monitored and re-evaluated identified concern regarding hot temperature
levels in resident rooms (rooms 22, 23, 24 and 25).
Residents Affected - Some
This failure resulted in unsafe and uncomfortable temperature levels (above 81 degrees Fahrenheit) in
resident rooms, affecting the quality of care, quality of life, and resident safety (cross-reference F584).
Findings:
On August 8, 2024, at 12:58 p.m., a concurrent interview and record review of the facility QAPI meeting
was conducted with the Administrator (ADM). The ADM stated during the QAPI meeting on July 24, 2024, it
was identified that resident rooms 22, 23, 24 and 25 had hot temperatures due to the facility central air
conditioning (AC) units 4 and 5 breaking down on July 9, 2024. The ADM stated fans were placed inside the
affected rooms and large coolers were placed in the hallway to help cool down the residents room
temperatures. The ADM further stated the facility did not monitor or re-evaluate the effectiveness of the fans
and coolers in providing comfortable temperature levels. The ADM stated the facility should have
re-evaluated and monitored the effectiveness of the fans and coolers to ensure safe and comfortable
temperature levels were maintained and provided to the facility residents.
A review of the facility policy and procedure titled, Quality Assurance Performance Improvement (QAPI),
dated February 2020, indicated, .The QAPI plan describes the process for identifying and correcting quality
deficiencies .Identify and Prioritize quality deficiencies .Developing and implementing corrective action or
performance improvement .Monitoring or evaluating the effectiveness of corrective action/performance
improvement .and revising as needed .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 24 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunrise Post Acute
3476 W. Wilson St.
Banning, CA 92220
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview the facility failed to ensure for one of one resident (Resident 54) a pest free
environment when one fly was observed on resident 54's lunch meal.
Residents Affected - Few
This failure had the potential to place Resident 54 at risk for food borne illness (illness caused by food
contaminated with bacteria) that can cause sickness and or death.
Finding:
On August 6, 2024, Resident 54's admission RECORD, was reviewed. Resident 54 was admitted on
[DATE], with diagnoses which included hemiplegia (partial or total paralysis on one side of the body),
hemiparesis (partial paralysis or weakness), and cognitive communication deficit (difficulty communicating
due to disruption in cognition).
A review of Resident 54's History and Physical indicated, Resident 54 does not have the capacity to
understand and make decisions.
A review of Resident 54's Minimum Data Set (an assessment tool), dated May 23, 2024, indicated,
Resident 54 had a Brief Interview for Mental Status (a tool to assess cognitive function in resident) Score of
11 (moderate cognitive impairment.)
On August 5, 2024, at 12:05 p.m. during a concurrent observation and interview of Resident 54's lunch
meal in the dining room with the Director of Nursing (DON), a fly was observed landing on the gravy. The
DON stated Resident 54 had a fly on his lunch plate which flew and landed on the gravy. The DON further
stated flies should not be present and flies carry diseases that could cause food borne illness to the
residents.
On August 7, 2024, at 11:18 a.m., an interview was conducted with Certified Nursing Assistant (CNA) 1,
who stated that flies landing on resident's food is unsanitary and could cause sickness among the
residents.
The facility Policy and Procedures titled Pest Control, revised May 2008 stated .This facility maintains an
on-going pest control program to ensure that the building is kept free from insects and rodents .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555319
If continuation sheet
Page 25 of 25