F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to inform one of three residents (Resident 7) of a change in
her insurance that occurred while she was at the facility.This failure resulted in Resident 7 not receiving the
planned care and services upon her discharge from the facility. Findings:On July 31, 2025, at 8:24 a.m.,
during a telephone interview with Resident 7, she stated the facility changed her insurance without her
knowledge. Resident 7 stated she did not receive the home health visits ordered when she was discharged
from the facility. She stated the Home Health Agency called and informed her the insurance (Name of
Insurance) was terminated as of June 1, 2025. Resident 7 stated the facility changed her insurance without
her knowledge.Resident 7's record was reviewed. Resident 7 was admitted to the facility on [DATE], with
diagnoses which included a fracture of shaft of humerus (long bone of the upper arm) of the right arm. The
Minimum Data Set (an assessment tool), dated June 20, 2025, indicated a BIMS (Brief Interview for Mental
Status - a cognitive assessment) score of 14 (cognitively intact). The care plan dated June 6, 2025,
indicated, .for short term rehab, and will return home with HH (home health). Resident 7 was discharged
from the facility on June 20, 2025.On August 1, 2025, at 11:26 a.m., during a concurrent interview and
record review with the admissions coordinator (AC), she stated Resident 7's insurance (Name of Insurance)
was the primary payor as of May 31, 2025. The AC stated a report dated June 17, 2025, was generated
and indicated the insurance (Name of Insurance) was terminated on May 31, 2025. The AC did not know
the reason for the termination. She stated the business office should notify admissions of the insurance
change. She stated there was no notification she received from the business office. She also stated when
Resident 7 was discharged , she (the AC) was not aware of the insurance change.On August 1, 2025, at
11:39 a.m., during a concurrent interview and record review with the business office manager (BOM), he
stated the facility's system will automatically generate a report on all the residents' insurance every first of
the month. He stated Resident 7's insurance plan (Name of Insurance) was terminated on May 31, 2025.
He stated Resident 7's insurance was changed to Medicare part A effective June 1, 2025.On August 4,
2025, at 10:31 a.m., during a telephone interview with the case manager (CM), she stated the resident
should be notified when there was a change in the insurance.On August 4, 2025, at 10:47 a.m., the
Administrator (ADM) was interviewed. He stated the BOM should notify the residents of any change in
insurance or coverage so the residents could be assisted with their benefits.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
555330
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide a comfortable and sanitary
environment for two of two residents (Residents 2 and 3) when:1. Resident 2's sheets were not changed,
and Resident 3's urinals (a portable device used for urination) with urine were left hanging on the bed and
on the bedside table, and2. A bag of soiled linen was left on the floor of another room.This failure resulted
in Resident 2 and 3 not to have a sanitary and comfortable environment.Findings:On July 31, 2025, at
11:30 a.m., during an observation from the hallway, a strong urine odor was smelled coming from room
[ROOM NUMBER]. Resident 2 was observed sitting in the wheelchair by bed 35-C, awake and alert, with
unkempt hair. Resident 2's bed was not made and the mid section area of the fitted sheet was observed
brownish in color. A urinal was observed hanging on the side rails of Resident 2's bed. Resident 3 was
observed lying in bed, awake and alert, and well groomed. Three urinals (one empty and 2 with urine) along
with a water pitcher without a cover, and a pack of chocolate powder were observed on top of Resident 3's
bedside table. A urinal with urine was observed hanging on the side rails of Resident 3's bed.In a
concurrent interview with Resident 2, he stated his sheets were not changed for several days. He stated he
just used his urinal but most of the time the urinal was not emptied for several hours. He stated he used his
urinal until it got full. He stated nobody emptied the urinal until the end of their shift.In a concurrent
interview with Resident 3, he stated he had multiple urinals and used them all. He stated the urinals were
not emptied until later in the day.On July 31, 2025, at 11:38 a.m., Licensed Vocational Nurse (LVN) 2 was
observed to enter room [ROOM NUMBER] in response to the call light. LVN 2 was informed of the brownish
color in the mid-section of the sheet on Resident 2's bed. LVN 2 was also informed of the three urinals, with
the water pitcher without a cover, and the pack of chocolate powder that were on top of Resident 3's
bedside table. In a concurrent interview with LVN 2, she stated Resident 2's bed should have been made,
and the sheets should have been changed. She also stated the residents' urinals should have been
emptied often when the CNAs or the staff made their rounds.On July 31, 2025, Resident 2's medical record
was reviewed. Resident 2 was admitted to the facility on [DATE], with diagnoses which included
cardiomyopathy (a disease of the heart muscle that caused the heart to have a harder time pumping
blood). Resident 2's MDS (Minimum Data Set - an assessment tool) dated July 28,2025, indicated a BIMS
(Brief Interview for Mental Status - a cognitive screening tool) score of 15 (cognitively intact).On July 31,
2025, Resident 3's medical record was reviewed. Resident 3 was admitted to the facility on [DATE], with
diagnoses which included closed fracture of the pubis (a part of the pelvic bone) and acetabulum (a part of
the pelvic bone). Resident 3's MDS dated [DATE], indicated a BIMS score of 15.On July 31, 2025, at 3:33
p.m., during an interview with the Assistant Director of Nursing (ADON), she stated the used urinals should
not be placed on the resident's bedside table. She stated Resident 2's bed should have been made while
the resident was sitting in the wheelchair, and the bed sheets changed. She stated the nurses should
always check the residents' rooms for cleanliness.2. On August 1, 2025, at 10:08 a.m., a large black trash
bag with linens was observed on the floor in room [ROOM NUMBER]. LVN 2 was asked to check on the
large black trash bag with linens found on the floor. LVN 2 was observed to inspect the contents of the large
black trash bag on the floor. In a concurrent interview with LVN 2, LVN 2 stated the large black trash bag on
the floor contained soiled linens and clothes. LVN 3 entered the room and stated the soiled clothes
belonged to a resident that was transferred to the hospital. LVN 3 stated the bag of soiled linens and
clothes should not be on the floor and should have been placed in the hamper for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
soiled linens and sent to laundry.On August 1, 2025, at 10:18 a.m., the ADON was interviewed. The ADON
stated all soiled linens and/or resident clothes should be placed in the hamper for laundry. She stated the
bag of soiled linens and resident clothes should not be on the floor.The facility policy and procedure titled,
Resident Rooms, Cleaning, dated April 2018 indicated, .To promote the quality of life for residents by
providing clean and sanitary living spaces.Once a day, the Nurse Assistant (or designee) must completely
change the linens of each resident's bed.
Event ID:
Facility ID:
555330
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed implement their policy and procedure when the facility failed to
ensure an allegation of physical abuse was reported within two hours to the California Department of Public
Health (CDPH - State Agency Licensing and Certification Program) for one resident (Resident 9) of three
residents reviewed for abuse. The facility's abuse policy, dated June 2022, documented that the facility
would report all alleged incidents of abuse to CDPH within two hours. On July 31, 2025, it was alleged that
a facility staff member forcibly transferred Resident 9 to her wheelchair. The facility failed to report the
allegation until over four hours after the incident, at 6:31 a.m. This failure had the potential to result in
delaying resident protection and delaying the start of an investigation. Findings:On August 1, 2025, at 2:25
p.m., a telephone interview was conducted with Certified Nursing Assistant (CNA) 2. CNA 2 stated on July
31, 2025, at around 2:30 a.m., she was assigned as a sitter (a caregiver who provided direct supervision
and support to patients requiring extra attention) to a resident in room [ROOM NUMBER]. CNA 2 stated
she was seated next to the door and saw Resident 9 come out of room [ROOM NUMBER]. CNA 2 stated
Licensed Vocational Nurse (LVN) 1 asked Resident 2 to go back to her room. CNA 2 stated she had to
attend to the resident she was assigned and when she went back to her chair she saw CNA 3 grab
Resident 9 and forcefully put Resident 9 in the wheelchair. CNA 2 stated she did not tell anybody what she
saw at that time. CNA 2 stated on July 31, 2025, she texted the administrator (ADM) and informed him what
she saw. CNA 2 stated the ADM instructed her to report the incident to the Registered Nurse (RN) on duty.
On August 4, 2025, at 9:57 a.m., a telephone interview was conducted with the RN . The RN stated she
was not aware of the allegation until the ADM called her on July 31, 2025, at 5 a.m. On August 4, 2025, at
10:47 a.m., the ADM was interviewed. He stated on July 31, 2025, at 4 a.m., he received a text message
from CNA 2 that she witnessed CNA 3 rough handling Resident 9. The ADM told CNA 2 she had to report
what she witnessed to the RN on duty. The faxed report that was sent to CDPH indicated the report was
sent on July 31, 2025, at 6:31 a.m., four hours after the alleged abuse incident.The facility policy and
procedure titled, Abuse and Neglect Prohibition Policy, dated June 2022, indicated, .Anyone who witnesses
an incident of suspected abuse .is to tell the abuser to stop immediately and report the incident to his/her
supervisor immediately .Reporting the alleged violation and investigation within required timeframes
.Reporting of incidents.Upon receiving information concerning a report of suspected or alleged abuse,
mistreatment, neglect, or exploitation the Administrator or designee will perform the following.All alleged
violations-Immediately but not later than.2 hours-if the alleged violation involves abuse or results in serious
bodily injury.
Event ID:
Facility ID:
555330
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to provide care and treatment
according to professional standards of practice when one of three residents (Resident 8) was administered
Midodrine (a medication used to treat orthostatic hypotension - low blood pressure that occurs upon
standing) when Resident 8's blood pressure (BP) was above the physician's ordered parameters.This
failure had the potential for Resident 8 to experience hypertension (high blood pressure).Findings:On
August 1, 2025, Resident 8's medical record was reviewed. Resident 8 was admitted to the facility on
April18, 2025, with diagnoses which included orthostatic hypotension. The physician's order dated May 9,
2025, indicated, .Midodrine HCL (hydrochloride - a chemical compound) Oral Tablet 5 MG (Midodrine HCL)
Give 1 tablet by mouth two times a day for HYPOTENSION HOLD FOR SBP (systolic blood pressure - top
number) > (greater than) 110. The Medication Administration Record (MAR) indicated the medication
Midodrine was administered on the following dates:- June 1, 2025, at 9 a.m., BP = 114/70; - June 2, 2025,
at 9 a.m., BP = 128/88;- June 3, 2025, at 9 a.m., BP = 120/80;- June 6, 2025, at 9 a.m., BP = 116/64;- June
7, 2025, at 9 a.m., BP = 114/63;- June 8, 2025, at 5 p.m., BP = 130/67;- June 9, 2025, at 9 a.m., BP =
128/69 and at 5 p.m., BP = 128/69;- June 11, 2025, at 9 a.m., BP = 121/72 and at 5 p.m., BP = 108/67;June 13, 2025, at 9 a.m., BP = 118/80; - June 15, 2025, at 9 a.m., BP = 120/68; -June 19, 2025, at 9 a.m.,
BP = 116/85; - June 20,2025, at 5 p.m., BP = 116/82; - June 22, 2025, at 5 p.m., BP = 118/76; - June 25,
2025, at 9 a.m. BP = 137/82; - June 28, 2025, at 9 a.m., BP =120/63 and at 5 p.m., BP = 123/63; - June 30,
2025, at 5 p.m., BP = 132/76;- July 2, 2025, at 9 a.m., BP = 115/47 and at 5 p.m., BP = 117/67;- July 3,
2025, at 9 a.m., BP = 127/88 and at 5 p.m., BP = 128/80;- July 6, 2025, at 9 a.m., BP = 114/65;- July 7,
2025, at 9 a.m., BP = 113/67 and at 5 p.m., BP = 113/67- July 8, 2025, at 5 p.m., BP = 126/85; and- July
10, 2025, at 9 a.m., BP = 115/61.The physician's order dated July 12, 2025, indicated, .Midodrine HCL
(hydrochloride - a chemical compound) Oral Tablet 5 MG (Midodrine HCL) Give 1 tablet by mouth two times
a day for HYPOTENSION HOLD FOR SBP > 100. The MAR indicated the medication Midodrine was
administered on:- July 17, 2025, at 5 p.m., BP = 104/80The physician's order dated July 20, 2025,
indicated, .Midodrine HCL (hydrochloride - a chemical compound) Oral Tablet 5 MG (Midodrine HCL) Give
1 tablet by mouth two times a day for HYPOTENSION HOLD FOR SBP > 95. The MAR indicated the
medication Midodrine was administered on the following dates:- July 20, 2025, at 5 p.m., BP = 117/71;- July
21, 2025, at 5 p.m., BP = 115/60; - July 24, 2025, at 9 a.m., BP = 111/68; - July 29, 2025, at 9 a.m., BP =
118/61 and at 5 p.m., BP = 103/65; and- July 30,/2025, at 9 a.m., BP = 103/65.On August 4, 2025, at 2:28
p.m., Resident 8 was observed in the hallway by his room, sitting in the wheelchair. Resident 8's family
member was at the bedside. In a concurrent interview with Resident 8's family member, she stated she had
a concern regarding a BP medication administered to Resident 8 that he was not supposed to receive. On
August 4, 2025, at 2:40 p.m., a concurrent interview and record review of Resident 8's Medication
Administration Record (MAR) was conducted with Licensed Vocational Nurse (LVN) 4. LVN 4 verified
Resident 8 had an order for Midodrine 5 mg (a unit of measurement) tablet two times a day with a hold
parameter for systolic blood pressure (the top number in the blood pressure) of greater than 95. LVN 4
stated he administered the Midodrine 5mg tablet to Resident 8 on July 29, 2025, at 5 p.m., with a blood
pressure of 118/81. He stated the medication Midodrine should have been held.On August 8, 2025, at 2:48
p.m., during an interview with the Assistant Director of Nursing (ADON), she stated the licensed nurse
should verify the medication against the physician's order. She stated the licensed nurse should read the
instructions carefully prior to medication administration. She stated the medication Midodrine should have
not been given to Resident 8 with the blood pressure of 118/81.The undated facility
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
policy and procedure titled, MEDICATION ADMINISTRATION - GENERAL GUIDELINES, indicated,
.Medications are administered as prescribed in accordance with good nursing principles and
practices.Administration.Medications are administered in accordance with written orders of the attending
physician.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in
charge on each shift.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide sufficient staffing to be able to provide
care and services to the residents of the facility.This failure caused the delay in response to the resident's
call lights being answered and had the potential for late provision of care or the care not being rendered at
all.Findings:On July 31, 2025, at 10:03 a.m., Resident 1 was observed lying in bed, awake and alert. In a
concurrent interview with Resident 1, she stated she received showers every Thursday. She stated she
wanted to receive more showers, but the staff told her they were so busy. On July 31, 2025, at 11:30 a.m.,
Residents 2 and Resident 3 were observed in their room. Resident 2 was sitting in the wheelchair, with
unkempt hair, awake and alert.Resident 2 stated, They do not have enough staff. He stated there were
some nights when there were no (Certified Nursing Assistants) CNAs to answer the call lights. He stated, It
took forever for the staff to come and answer the call light. Resident 3 was lying in bed, well-groomed,
awake and alert. Resident 3 stated he did not receive a shower from July 28, 2025 until July 31, 2025. He
stated his last shower was last week. Resident 3 stated he had a bed bath this week. Resident 3 also
stated he wanted to have a shower. On August 1, 2025, at 2:25 p.m., a telephone interview was conducted
with CNA 2. CNA 2 stated she worked extra shifts because the facility needed help with staffing. She stated
the staff would call off and there were not enough staff to work. She stated the staff got very tired and
burned out. CNA 2 stated a lot of staff quit because of the heavy workload. She also stated the residents
complained of waiting longer times to have their briefs changed.On August 4, 2025, at 7:29 a.m., during a
telephone interview with Licensed Vocational Nurse (LVN) 1, she stated they were always short of CNAs on
the night shift. She stated not having enough staff affected the residents' care. She stated the residents
were left unchanged for a long period of time, and she could smell the foul odor. She stated the cognitively
intact residents have already complained to the management about staffing issues. LVN 1 stated there
were night shifts when there were only four to five CNAs working.On August 4, 2025, at 9:28 a.m., the
Administrator (ADM) was interviewed. The ADM stated it was a challenge to staff the night shift. He stated
the facility used a grid and followed the grid for the number of staff scheduled to work. He stated the facility
met the number of required hours, but the night shift CNAs were used as sitters (a caregiver who provides
direct observation and monitoring to residents, ensuring their safety and well-being), and the facility did not
have the extra staff to assign as sitters.On August 4, 2025, at 9:41 a.m., Resident 4 was observed
ambulating in the hallway using a rollator (a walker with wheels with a built-in seat for resting). Resident 4
was awake and alert. In a concurrent interview with Resident 4, he stated, The night shift staffing was bad.
He stated sometimes, it would take three hours to get ice water. Resident 4 stated he would just get up and
go to the nurse's station to ask for ice water instead of waiting since he was able to get up. He stated he felt
sorry for the residents who were not able to call or get out of bed.On August 4, 2025, at 9:57 a.m., during a
telephone interview with the Registered Nurse (RN), she stated most of the time, the night shift was short
staffed for CNAs. She stated sometimes there were only four CNAs working for 165 residents. The RN
stated the resident care was diminished. On August 4, 2025, at 10;10 a.m., Resident 5 was observed lying
in bed, awake and alert. Resident 5's room smelled of urine. In a concurrent interview with Resident 5, he
stated staffing was always a problem in the facility, especially at night. He stated he had problems with his
prostate (a male reproductive gland) and was incontinent (lack of voluntary control) of urine. Resident 5
stated he had to wait for at least two hours before he could get changed during the night. Resident 5 also
stated he was given
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
showers occasionally and received mostly bed baths. He stated he thought he should at least receive a
shower once a week. On August 4, 2025, at 12 p.m., during an interview with the Scheduler, she stated she
was also an LVN and had worked as a charge nurse and did medication pass within the first month of her
hire on several shifts. She stated she had worked day shift, evening shift, and night shift. She stated the
staff worked hard to get through the night. She stated the night shifts were short with two to three CNAs.
The Scheduler stated the facility had a staffing grid that was used as a guide in scheduling the number of
staff needed for each shift based on the facility census. A concurrent review of the CNA night shift staffing
schedule was conducted with the Scheduler for the following dates:- June 7, 2025, 10 CNAs scheduled, 10
CNAs work, census of 169;- June 8, 2025, 6 CNAs scheduled, 9 CNAs worked, census of 169;- June 18,
2025, 13 CNAs scheduled, 9 CNAs worked, copy of census not available;- June 21, 2025,12 CNAs
scheduled, 12 CNAs worked, copy of census not available;- July 4, 2025, 9 CNAs scheduled, 10 CNAs
worked, census of 169;- July 5, 2025, 9 CNAs scheduled, 10 CNAs worked, census of 168;- July 6, 2025,
11 CNAs scheduled, 10 CNAs worked, census of 170.A review of the facility staffing grid for CNAs was
conducted with the Scheduler. The facility grid indicated there should be 14 CNAs scheduled on the night
shift for a facility census of 167 to 170 residents. On August 4, 2025, at 12:30 p.m., Resident 6 was
observed lying in bed, awake, alert and watching TV. In a concurrent interview with Resident 6, she stated
the facility was not properly staffed, especially during the night. She stated the CNAs were utilized as
sitters. She stated there were not enough staff to answer call lights and assist the other residents.Resident
1's medical record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses which
included muscle weakness. Resident 1's Minimum Data Set (an assessment tool) dated June 21, 2025,
indicated a BIMS (Brief Interview for Mental Status - a cognitive assessment) score of 14 (cognitively
intact).Resident 2's medical record was reviewed. Resident 2 was admitted to the facility on [DATE], with
diagnoses which included cardiomyopathy (a disease of the heart muscle that caused the heart to have a
harder time pumping blood). Resident 2's MDS dated [DATE], indicated a BIMS score of 15 (cognitively
intact). Resident 3's medical record was reviewed. Resident 3 was admitted to the facility on [DATE], with
diagnoses which included closed fracture of the pubis (a part of the pelvic bone) and acetabulum (a part of
the pelvic bone). Resident 3's MDS dated [DATE], indicated a BIMS score of 15. Resident 4's record was
reviewed. Resident 4 was admitted to the facility on [DATE], with diagnoses which included alcoholic
cirrhosis of the liver (chronic liver damage). Resident 4's MDS dated [DATE], indicated a BIMS score of
15.Resident 5's record was reviewed. Resident 5 was admitted to the facility on [DATE], with diagnoses
which included benign prostatic hyperplasia (enlarged prostate). Resident 5's MDS dated [DATE], indicated
a BIMS score of 15.Resident 6's record was reviewed. Resident 6 was admitted to the facility on [DATE],
with diagnoses of Diabetes (high blood sugar) and hypertension (high blood pressure). Resident 6's MDS
dated [DATE], indicated a BIMS score of 14.The Facility assessment dated [DATE], indicated, .Staffing
Plan.Position Based on Census.Total Number of Staff.Certified Nursing
Assistant.Days.22.Evening.15.Nights.12.
Event ID:
Facility ID:
555330
If continuation sheet
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