F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure, 10 of 38 residents reviewed for Advance Directive
(AD - written statement of a person's wishes regarding medical treatment) (Residents 1, 9, 13, 28, 36, 123,
126, 155, 157, and 168) the resident or their resident representative (RP) had been provided follow up
information regarding the formulation of an AD.These failures had the potential to result in the ADs for
Residents 1, 9, 13, 28, 36, 123, 126, 155, 157, and 168, not being readily accessible to staff and
physicians, which could lead to the residents' wishes regarding medical treatment being unknown and
ultimately not honored.Findings:1. On April 14, 2025, at 3:58 p.m., an interview was conducted with
Resident 1. Resident 1 stated that he was unsure of having an AD and unsure if he was asked if he would
like to formulate one.Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE].A
review of the History and Physical Examination, (H&P) dated March 6, 2025, indicated Resident 1 had the
capacity to understand and make decisions.A review of the Advance Healthcare Directive form, dated
December 2, 2024, indicated, .I have not executed any advance directives .I would like more information.A
review of the Social Service Assessment dated, February 19, 2025, indicated, .Does resident have
advance directives? .NO.reason for no advance directive.resident does not wish to formulate.A review of
the Social Service Quarterly dated, August 8, 2025, indicated, .Advance Directive.changes over past
quarter.describe.N/A.There was no documented evidence the resident or (RP) was provided follow up
(information about the right to formulate an AD from December 2024 to September 2025.2. On September
11, 2025, Resident 9's record was reviewed. Resident 9 was admitted to the facility on [DATE].A review of
Resident 9's Minimum Data Set (MDS - an assessment tool), dated October 1, 2024, indicated Resident 9
had Brief Interview of Mental Status (BIMS - a tool to assess cognitive function of an individual) score of 3
(severe impairment).A review of the Advance Healthcare Directive form, dated April 14, 2025, indicated, .I
have not executed any advance directives .per H&P, (history and physical), resident does not have capacity
to make healthcare decisions.A review of the Social Service Assessment dated, May 29, 2025, indicated,
.relative/responsible party.wife (name listed).daughter (name listed).Does resident have advance
directives? .NO.reason for no advance directive.resident unable to formulate an AD due to condition.A
review of the Social Service Quarterly dated, August 7, 2025, indicated, .Advance Directive.changes over
past quarter.describe.N/A.There was no documented evidence the resident or (RP) was provided follow up
information about the right to formulate an AD.3. On September 9, 2025, at 3:42pm an interview was
conducted with Resident 13 in his room. When asked about an AD, he stated don't know.Resident 13's
record was reviewed. Resident 13 was admitted to the facility on [DATE]. A review of Resident 13's BIMS,
dated March 26, 2025, indicated Resident 13 had BIMS score of 7 (moderate cognitive impairment).A
review of the Advance Healthcare Directive form, dated April 14, 2025, indicated, .I have not executed any
advance directives.Per H&P,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 22
Event ID:
555330
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
resident does not have capacity to make healthcare decisions.A review of the Social Service Assessment
dated, August 4, 2025, indicated, .relative/responsible party.niece (name listed).Does resident have
advance directives? .NO.reason for no advance directive.low BIMS. A review of the Social Service
Quarterly dated, July 18, 2025, indicated, .Advance Directive.changes over past
quarter.describe.N/A.There was no documented evidence the resident or (RP) was provided follow up
information about the right to formulate an AD.4. On September 11, 2025, Resident 28's record was
reviewed. Resident 28 was admitted to the facility on [DATE].A review of Resident 28's MDS, dated [DATE],
indicated Resident 28 had BIMS score of 0 (cognitive impairment).A review of the Advance Healthcare
Directive form, dated April 14, 2025, indicated, .I have not executed any advance directives.Per H&P,
resident does not have capacity to make healthcare decisions.A review of the Social Service Assessment
dated, September 20, 2024, indicated, .relative/responsible party.son(name listed).cousin (name
listed).Does resident have advance directives? .NO.reason for no advance directive.resident does not have
capacity to formulate.A review of the Social Service Quarterly dated, August 7, 2025, indicated, .Advance
Directive.changes over past quarter.describe.N/A.There was no documented evidence the resident or (RP)
was provided follow up information about the right to formulate an AD.5. On September 11, 2025, Resident
36's record was reviewed. Resident 36 was admitted to the facility on [DATE].A review of Resident36's
MDS, dated [DATE], indicated Resident 36 had BIMS score of 12 (moderate cognitive impairment).A review
of the H&P dated May 11, 2025, indicated, .has capacity to understand and make decisions.A review of the
Advance Healthcare Directive form, dated April 24, 2025, indicated, .I have not executed any advance
directives.I would like more information.(SSD sent referral to Ombudsman on April 24, 2025).A review of
the Social Service Assessment dated, May 12, 2025, indicated, .relative/responsible party.sister(name
listed.Does resident have advance directives? .NO.reason for no advance directive.has yet to formulate an
AD yet. A review of the Social Service Quarterly dated, August 7, 2025, indicated, .Advance
Directive.changes over past quarter.describe.N/A.There was no documented evidence the resident or (RP)
was provided follow up information about the right to formulate an AD.6. On September 9, 2025, at 2:51
p.m., an interview was conducted with Resident 123. Resident 123 stated someone went over a lot of
information when she came to facility but was unsure if she received information about an AD and would
like more information about it.On September 11, 2025, Resident 123's record was reviewed. Resident 123
was admitted to the facility on [DATE].A review of Resident 123's MDS, dated [DATE], indicated Resident
123 had BIMS score of 13 (moderate cognitive impairment).A review of the Advance Healthcare Directive
form, dated April 14, 2025, indicated, .I have not executed any advance directives.I do not wish to execute
an Advance Directive for Health Care at this time.A review of the Social Service Assessment dated, May
23, 2025, indicated, .relative/responsible party.Does resident have advance directives? .NO.reason for no
advance directive.(this section is left blank).A review of the Social Service Quarterly dated, September 9,
2025, indicated, .Advance Directive.changes over past quarter.describe.N/A.There was no documented
evidence the resident or (RP) was provided follow up information about the right to formulate an AD.7. On
September 9, 2025, at 10 a.m. an interview was conducted with Resident 126. Resident 126 stated she
was unsure about wanting to formulate an AD and does not remember if follow up was provided.On
September 11, 2025, Resident 126's record was reviewed. Resident 126 was admitted to the facility on
[DATE].A review of Resident 126's MDS dated [DATE], indicated a BIMS score of 14 (cognitively intact)A
review of the Advance Healthcare Directive form, dated May 9, 2025, indicated, .I have not executed any
advance directives.I would like more information. (SSD sent referral to Ombudsman on May 9, 2025).A
review of the Social Service Assessment dated, May 14, 2025, indicated, .relative/responsible party.(son
name listed).Does
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 2 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
resident have advance directives? .NO.reason for no advance directive.Has yet to formulate an AD at this
time.A review of the Social Service Quarterly dated, August 5, 2025, indicated, .Advance Directive.changes
over past quarter.describe.N/A.There was no documented evidence the resident or (RP) was provided
follow up information about the right to formulate an AD.8. On September 9, 2025, at 12:15 p.m. an
interview was conducted with Resident 155. She stated she remembered asking about the formulation of
an AD and did not receive any updates about it and would like to know what happened? On September 11,
2025, Resident 155's record was reviewed. Resident 155 was admitted to the facility on [DATE].A review of
Resident 155's MDS, dated [DATE], indicated Resident 155 had BIMS score of 15 (cognitively intact).A
review of the Advance Healthcare Directive form, dated January 2, 2025, indicated, .I have not executed
any advance directives.I would like more information. (SSD sent referral to Ombudsman on January 2,
2025.).A review of the Social Service Assessment dated, December 27, 2024, indicated, .Does resident
have advance directives? .NO.reason for no advance directive.none desired.A review of the Social Service
Quarterly dated, July 3, 2025, indicated, .Advance Directive.changes over past quarter.describe.N/A.There
was no documented evidence the resident or (RP) was provided follow up information about the right to
formulate an AD.9. On September 9, 2025, at 2:11 p.m. an interview was conducted with Resident 157. She
stated she was offered info about an AD before but was not interested then, and she was told they were
going to check back again but didn't give her more information.On September 11, 2025, Resident 157's
record was reviewed. Resident 157 was admitted to the facility on [DATE].A review of Resident 157's MDS,
dated [DATE], indicated Resident 157 had BIMS score of 13 (moderate cognitive impairment).A review of
the Advance Healthcare Directive form, dated February 18, 2025, indicated, .I have not executed any
advance directives.I would like more information. (SSD sent referral to Ombudsman on February 18,
2025).A review of the Social Service Assessment dated, April 11, 2025, indicated, .Does resident have
advance directives? .NO.relative/responsible party.cousin (name listed).reason for no advance
directive.resident already has an advance directive dated for October 12, 2017.A review of the Social
Service Quarterly dated, August 8, 2025, indicated, .Advance Directive.changes over past
quarter.describe.N/A.There was no documented evidence the resident or (RP) was provided follow up
information about the right to formulate an AD or that the facility had a copy available.10. On September 8,
2025, at 10:15 a.m. an interview was conducted with Resident 168. Resident 168 stated he was unsure
about wanting to formulate an AD and does not remember if follow up was provided.On September 11,
2025, Resident 168's record was reviewed. Resident 168 was admitted on [DATE]. A review of Resident
168's MDS dated [DATE], indicated a BIMS score of 15 (cognitively intact).A review of the Advance
Healthcare Directive form, dated February 4, 2025, indicated, .I have not executed any advance directives.I
would like more information. (SSD sent referral to Ombudsman on February 4, 2025.).A review of the Social
Service Assessment dated, April 11, 2025, indicated, .Does resident have advance directives?
.NO.relative/responsible party.sister (name listed).reason for no advance directive.resident did not formulate
an advance directive.A review of the Social Service Quarterly dated, August 2, 2025, indicated, .Advance
Directive.changes over past quarter.describe.N/A.There was no documented evidence the resident or (RP)
was provided follow up information about the right to formulate an AD.On September 11, 2025, at 2:24 p.m.
a concurrent interview and record review was conducted with the Social Service Director (SSD). The SSD
stated during admission, if the resident was capable of making decisions, they were asked if an AD was
available. The SSD stated, if the resident was not cognitively able, the responsible party was asked. The
SSD stated, if an AD was available, a physical copy was placed in the medical record. The SSD stated, if no
AD was available, the facility offered to assist the resident or representative in formulating one. The
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 3 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
SSD stated AD requests would be sent to the Ombudsman for verification, and she kept them until the
Ombudsman arrived to sign off. The SSD stated that she conducted monthly audits to evaluate residents
interested in formulating an AD. The SSD stated the social service assessment were completed upon
admission, then quarterly and annually. The SSD stated it was important to have an AD available so that
the resident needs were met and their medical care wishes were honored.A concurrent record review was
conducted with the SSD for Residents 1, 9, 13, 28, 36, 123, 126, 155, 157, and 168. The SSD stated she
did not document follow-up during quarterly assessments for ten residents (Residents 1, 9, 13, 28, 36, 123,
126, 155, 157, and 168) to determine if they wished to formulate an AD. The SSD stated she had not
followed up with all residents to honor their requests for the right to formulate an AD, and she should have.
The SSD further stated without an AD in place, there was a risk residents' treatment preferences might not
be followed.A review of the facility policy and procedure titled, Advance Directives dated January 2018,
indicated, .upon admission, the resident will be provided with written information concerning the right to
refuse or accept medical or surgical treatment and to formulate an advance directive if he or she chooses
to do so.If the resident is incapacitated and unable to receive information about his or her right to formulate
an advance directive, the information may be provided to the residents' legal representative.information
about whether or not the resident has executed an advance directive shall be displayed prominently in the
medical record.if the resident indicates that he or she has not established advance directives, the facility
staff will offer assistance in establishing advance directives.the resident will be given the option to accept or
decline the assistance.staff will document the resident's decision to accept or decline assistance.an
ongoing review of the resident's decision-making capacity and communicate significant changes to the
resident's legal representative.review annually with the resident his or her advance directives to ensure that
such directives are still the wishes of the resident. Such reviews will be made during the annual
assessment process and recorded.inquiries concerning advance directives should be referred to the.social
service director.
Event ID:
Facility ID:
555330
If continuation sheet
Page 4 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0582
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide a written Skilled Nursing Facility Advanced
Beneficiary Notice (SNF ABN- a notice to provide information to residents/beneficiaries if they wish to
continue receiving the skilled services that may not be paid for by Medicare and assume financial
responsibility) for one of three residents reviewed for SNF ABN (Resident 92).This failure resulted in
Resident 92 not being informed in writing about potential liability for payment of non-covered Medicare Part
A services, placing the resident at risk of unexpected financial burden.Findings:A review of Resident 92's
admission Record was conducted. Resident 92 was admitted to the facility on [DATE], with a diagnosis
which included asthma (respiratory condition characterized by difficulty in breathing). Resident 92's
Medicare Part A coverage began on April 17, 2025, and ended on July 1, 2025. Resident 92 remained in
the facility for long term care after Medicare coverage ended.A review of Resident 92's record showed no
documentation of a completed SNF ABN form or written notice informing the resident of financial liability for
continued services after Medicare Part A ended. On September 11, 2025, at 4 p.m., a concurrent interview
and record review of SNF ABN for residents who received Medicare Part A Services was conducted with
the Administrator (ADM). The ADM stated for Resident 92 the SNF ABN was not provided. The ADM further
stated this had the potential to result in the resident not being informed in writing that he was financially
liable for continued skilled services.A review of the facility policy and procedure titled Medicare Advanced
Beneficiary Notice, dated January 2018, indicated .If the benefit coordinator believes that Medicare (Part A
of the Fee for Service Medicare Program) will not pay for otherwise covered service(s), the resident is
notified in writing why the service(s) will not be covered and of the resident's potential liability for payment
of the non-covered service(s).the facility issues the Skilled Nursing Facility Advanced Beneficiary Notice to
the resident prior to providing care that Medicare usually covers, but may not pay for because the care
considered not medically reasonable and necessary, or custodial.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 5 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure reasonable care for the protection of resident's
property for two of three residents (Residents 120 and 147) when: 1. The personal inventory list was not
available for Resident 120 and2. The inventory of personal belongings list was incomplete for Resident
147.These failures resulted in the inability to verify and account for residents' belongings which had the
potential to result in psychosocial harm for Residents 120 and 147.Findings:
1. On September 8, 2025, at 9:37 a.m. an interview was conducted with Resident 120 in her room.
Resident 120 stated she had her partial dentures upon admission. Resident 120 stated she does not have
her partial dentures and feels shy without it.
A review of Resident 120's admission Record dated September 12, 2025, indicated an admission date of
March 19, 2024, which included a diagnosis of schizoaffective disorder (mental disorder).
A review of Resident 120's History and Physical dated March 21, 2024, indicated resident has intermittent
capacity to make decisions.
A review of Resident 120's Minimum Data Set (MDS - an assessment tool) dated June 26, 2025, indicated
a Brief Interview for Mental Status (BIMS – a tool to assess cognitive function) score of 14 (intact
cognitive function).
On September 11, 2025, at 4:21 p.m. an interview was conducted with the Registered Nurse Supervisor
(RNS). The RNS stated when a resident comes in with dentures, the dentures are documented in the
resident's inventory list. The RNS further stated she could not locate Resident 120's inventory list.
On September 12, 2025, at 10:58 a.m. an interview was conducted with the Director of Nursing (DON). The
DON stated upon admission, staff should have completed an inventory list of all belongings which could
have included the dentures. The DON stated the inventory list is important to account for all the resident's
belongings and if an item was missing and was listed on the inventory list, the facility would be obligated to
replace it.
2. On September 9, 2025, at 10:58 a.m. an interview with Resident 147 was conducted. Resident 147
stated he had been missing personal belongings, which included two sweaters and three t-shirts.
A review of Resident 147's admission record indicated Resident 147 was admitted to the facility on [DATE],
with diagnoses which included dementia (forgetfulness).
A review of Resident 147's Minimum Data Set (MDS – an assessment tool) dated August 25, 2025,
indicated a Brief Interview for Mental Status (BIMS – a tool to assess cognitive functioning) score
was 12 (moderate cognitive impairment).
On September 11, 2025, at 1:38 p.m., a concurrent interview and record review of Resident 147's
inventories of personal belongings were conducted with Licensed Vocational Nurse (LVN) 1, LVN 1 stated
the staff who filled out the list of inventories of personal belongings did not have the signature of the staff.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 6 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On September 12, 2025, at 3:09 p.m., a concurrent interview and record review of Resident 147's inventory
of personal belongings was conducted with LVN 2. LVN 2 stated upon admission the staff should sign the
inventory form to account for the personal belongings. LVN 2 stated, once an item was documented on the
inventory list, it served as a proof that the resident had the belonging upon admission. LVN 2 stated if the
inventory list form was not completed and signed, the facility could not verify what belongings the resident
actually had at admission. LVN 2 further stated the list of personal belongings did not have the staff
signature, and the lack of signature had the potential to result in missing and unaccounted for items.
A review of the facility policy and procedure titled Personal Property, dated January 2018, indicated .The
resident's personal belongings and clothing shall be inventoried upon admission and as such items are
replenished.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 7 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure all residents were free from abuse
when one of five residents (Resident 168) reviewed for abuse was verbally abused by another resident
(Resident 10), after Resident 168 asked Resident 10 to lower the volume of his music. Resident 10 verbally
threatened Resident 168 and called him derogatory names.The facility failure resulted in Resident 168
feeling threatened by Resident 10, which could negatively impact the resident's psychosocial well-being.
Findings:On September 8, 2025, at 11:11 am, a concurrent observation and interview was conducted with
Resident 10 in his room. It was noted that loud music could be heard from the hallway. Resident 10 stated
there was an incident with Resident 168 and acknowledged that he continues to play his music loud and
does not care if it bothers anyone.A review of Resident 10's admission Record dated September 10, 2025,
indicated the resident was admitted on [DATE], with diagnoses which included bipolar disorder (mental
disorder).A review of Resident 10's History and Physical dated May 8, 2025, indicated that resident's
decision-making capacity is intact.A review of the facility Grievance Report dated June 12, 2025, indicated
.Resident [Resident 74] stated that roommate [Resident 10] has his TV too loud at night.Residents were not
able to come to an agreement. Resident (Resident 74) agreed to move rooms.A review of Resident 10's
Activity Note dated July 24, 2025, indicated .Activities Director (AD) spoke with resident at bedside
regarding playing music at high volumes while in their room. AD asked resident if they would like
headphones for their music. Resident refused and proceeded to ask who sent someone to ask me if I
wanted headphones claiming that somebody already tried to talk to him regarding this matter and
proceeded to say insults and curse words about them out loud. Resident proceeded to go around the
building shortly after the conversation.A review of Resident 10's records indicated there were no additional
interventions or care plans in place to address the resident's ongoing loud music behavior.A review of
Resident 10's Minimum Data Set (MDS - an assessment tool) dated August 12, 2025, indicated a Brief
Interview for Mental Status (BIMS - a tool to assess cognitive function) score was 14 (cognitively intact).On
September 8, 2025, at 11:55 a.m. an interview was conducted with Resident 168 in his room. Resident 168
stated Resident 10 played his music too loud, and the loud music has been occurring for months. Resident
168 stated he felt threatened by Resident 10, who had also called him names such as retard. A review of
Resident 168's admission Record dated September 10, 2025, indicated an initial admission date of July 19,
2024.A review of Resident 168's History and Physical dated May 8, 2025, indicated decision making
capacity is intact.A review of Resident 168's MDS dated [DATE], indicated BIMS score of 15 (cognitively
intact).A review of Resident 168's Progress Notes dated August 17, 2025, indicated, .Resident stated that
(name of Resident 10) was playing music very loudly. When asked to turn down the music the resident
(Resident 10) turn (sic) it up. (Name of Resident 10) turned off the music after some time and began
making verbal threats to (name of Resident 168). (name of Resident 10) stated that he was going to be at
(sic) (name of Resident 168) .On September 12, 2025, at 11:38 am a concurrent interview and record
review were conducted with the AD. The AD stated he informed the Social Services Director (SSD) of
Resident 10's refusal of headphones. The AD stated he did not know if any other interventions were
implemented to address the loud volume.On September 12, 2025, at 1:10 pm, a concurrent interview and
record review was conducted with the SSD. The SSD stated the Grievance Report dated June 12, 2025,
addressed the issue by removing the complainant and did not address the loud volume. On September 12,
2025, at 2:46 p.m., an interview was conducted with Licensed Vocational Nurse (LVN) 3. LVN 3 stated if
there was a complaint about loud music it should be addressed and care
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 8 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
planned. LVN 3 stated it was important to know what interventions should be implemented to address the
problem.On September 12, 2025, at 2:48 pm an interview was conducted with the Director of Nursing
(DON). The DON stated she was aware of the grievance filed in June and the behavior of the resident
(Resident 10) should have been addressed. The DON stated a care plan should have been initiated to
implement interventions. The DON stated on August 17, 2025, the resident (Resident 10) played his music
loudly, which led to a verbal altercation between the two residents (Resident 10 and Resident 168). The
DON stated if there was an intervention or care plan, the altercation on August 17, 2025, could have been
prevented.A review of the facility's policies and procedures titled, Abuse and Neglect Prohibition Policy,
dated June 2022, indicated, .The following actions to prevent abuse.identifying, correcting, and intervening
in situations in which abuse.is more likely to occur.care planning.of residents with needs and behaviors
which might lead to conflict.
Event ID:
Facility ID:
555330
If continuation sheet
Page 9 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to incorporate the recommendations from the PASARR level II
determination and evaluation into the care plan for one (Resident 123) of two residents reviewed for PASRR
(Pre-admission Screening & Resident Review- a federal requirement to determine whether or not an
individual who has an active diagnosis of mental illness or intellectual disability meets the criteria for
admission to a nursing facility and identify what specialized services an individual needs). This failure had
the potential for Resident 123's special needs not to be met while in the facility. Findings:A review of
Resident 123's admission record indicated Resident 123's was admitted to the facility on [DATE], with
diagnoses which included schizoaffective disorder (a mental disorder).A review of Resident 123's PASRR
report indicated, Your (Resident 123) Level I screening conducted at (name of facility) followed by a Level II
Evaluation on March 27, 2024 .The facility staff will receive a copy of this Determination Report .and will
incorporate the recommendations into your care plan.A review of Resident 123's PASRR individualized
determination report, indicated, . Recommended Specialized Services: .Psychotherapy [talk
therapy]/Counselling - Individual and group or family treatment provided by a licensed mental health
professional; Therapy may include a combination of strategies and techniques such as supportive, cognitive
behavioral, psychodynamic, art/music, counseling .Psychiatry consultation and/or Follow-up Care-Services
to provide psychopharmacological intervention [using medicine to treat mental health conditions] and
monitoring of mental conditions. These providers will evaluate the efficacy and necessity of psychiatric
medications .On September 11, 2025, at 10:18 a.m., a concurrent interview and record review of Resident
123's individualized determination report was conducted with the Case Manager (CM). The CM stated the
Resident 123's recommendation were not followed. The CM further stated psychotherapy/counseling and
the psychiatry consultation were not addressed in the resident's current care plan. On September 11, 2025,
at 10:31 a.m., a concurrent interview and record review of Resident 123's care plan with the Case Manager
(CM). The CM stated the Resident 123's care plan did not include the recommendation of psychotherapy in
the individualized determination report. The CM further stated psychotherapy was not provided to Resident
123. The CM stated these recommendations should be followed as long as the resident remains in the
facility.A review of facility's Policy and Procedure titled admission Criteria, dated January 2019, indicated
.Upon completion of the Level II evaluation, the state PASRR representative determines if individual has a
physical or mental condition, what specialized or rehabilitative he or she needs.
Event ID:
Facility ID:
555330
If continuation sheet
Page 10 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide the necessary care and services to
maintain cleanliness and proper hygiene of resident's fingernails, for one of two residents reviewed
(Resident 174).This failure had the potential for Resident 174 to be at risk for infection due to the unsanitary
condition of his fingernails.Findings:A review of Resident 174's medical records was conducted. Resident
174 was admitted to the facility on [DATE], with diagnoses which included acquired absence of right eye
and glaucoma (cloudy vision) on left eye.A review of Resident 174's care plan titled, .Activities of Daily
Living (ADL) Self-Care Performance Deficit r/t (related to) impaired balance, limited mobility and muscle
weakness, included the interventions, Bathing/showering: check nail length and trim and clean on bath day
and as necessary.report changes to the nurse.On September 9, 2025, at 11:47 a.m., a concurrent
observation and interview were conducted with Resident 174, Resident 174 was observed sitting on his
bed, alert, oriented, and with his right eye shut. Resident 174's fingernails were observed to be long and
yellowish in color. Resident 174 stated he was able to maintain his own nailcare before when he could see
better and would not mind if the staff helped cut his fingernails, so he did not scratch himself.On September
9, 2025, at 11:55 a.m., a concurrent observation and interview of Resident 174's fingernails were
conducted with Certified Nursing Assistant (CNA) 6. CNA 6 stated Resident 174's fingernails were had long
yellow. CNA 6 stated Resident 174's fingernails should have been maintained to prevent risk for
infection.On September 12, 2025, at 10:24 a.m., an interview was conducted with the Director of Staff
Development (DSD). The DSD stated CNAs were expected to check resident's fingernails daily and ensure
they were not long, ridged, or dirty. The DSD stated CNAs should have maintained Resident 174's
fingernails by offering to file them down or keep them clean to avoid infection control risks for the
resident.On September 12, 2025, at 10:55 a.m., an interview was conducted with the Director of Nursing
(DON). The DON stated CNAs were responsible for providing daily hygiene to the residents including
cleaning their fingernails. The DON stated Resident 174 should have been offered nail care daily to prevent
scratching himself, which could result in an open skin or abrasions which could be a source of infection
problems.A review of the facility document titled, HR Manual: Job Description Certified Nursing Assistant
revised 2015, indicated, .Certified Nursing Assistant (CNA) delivers efficient and effective nursing
care.performs various patient care activities.patient care includes, but not limited to.assists patient with or
performs Activities of Daily Living (ADL).
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 11 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews and record reviews, the facility failed to complete monitoring for a skin related change
of condition for one of one resident (Resident 12) reviewed for quality of care.This failure resulted in
inconsistent evaluation of the wound and placed Resident 12, who had diabetes (abnormal blood sugar)
and peripheral vascular disease (a problem with blood flow), at risk for infection, delayed wound treatment,
and worsening of the condition of the left second toe.Findings:A review of Resident 12's admission Record
dated September 10, 2025, indicated an admission date of July 20, 2025 with a diagnoses which included
peripheral vascular disease and diabetes mellitus.A review of Resident 12's History and Physical dated
August 25, 2025, indicated resident can make needs known but cannot make medical decisions.A review of
Resident 12's Minimum Data Set (MDS - an assessment tool) dated September 2, 2025, indicated a Brief
Interview for Mental Status (BIMS - a tool to assess cognitive function) score was 05 (severe cognitive
impairment).A review of Resident 12's Podiatric Evaluation and Treatment Report dated August 18, 2025,
indicated .Peripheral Arterial Disease.Trimmed and electrical Debridement with Dremel drill.Nail
removal.Left.T1 Avulsion (tearing of body part)/Removal.A review of Resident 12's N Adv - Skin Check
dated August 18, 2025, indicated, .Left Dorsum 2nd Digit (Second Toe).description.Avulsion.new
wound.onset.New.A review of Resident 12's N Adv - Skilled Evaluation dated August 19, 2025, and August
21, 2025, indicated, .Skin Group.no skin issues.On September 10, 2025, at 12 p.m., a concurrent interview
and record review was conducted with the Treatment Nurse (TN). The TN stated Resident 12's skin avulsion
on the left second toe was a new skin finding and should have been considered a change of condition. The
TN further stated a change of condition should have been documented and monitored to track the progress
of the wound.On September 12, 2025, at 10:58 a.m. an interview was conducted with the Director of
Nursing (DON). The DON stated the left second toe avulsion was caused by the podiatry treatment on
August 18, 2025. The DON stated a change of condition should have been completed right away including
monitoring every shift for three days, to determine if the wound is improving or deteriorating.A review of the
facility policy and procedure titled, Change in a Resident's Condition or Status, dated January 2018,
indicated, .A ‘significant change' of condition.requires interdisciplinary review.The nurse will
record.information relative to changes in the resident's medical.condition or status.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 12 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews and record review, the facility failed to adequately monitor nutritional status for one of
two residents (Resident 126) when meal intakes were not consistently documented.This failure had the
potential to result in inability to track intake trends, identify weight loss risk, and delay in corrective action
subsequently resulting in nutritional decline.Findings:On September 9, 2025, at 10 a.m., an interview was
conducted with Resident 126. Resident 126 stated she has lost weight and eats less than half of the meals
served.A review of Resident 126's admission Record dated September 12, 2025, indicated an admission
date of May 7, 2025, with a diagnosis which included moderate protein-calorie malnutrition (poor protein
and calorie intake).A review of Resident 126's History and Physical dated May 8, 2025, indicated resident
had the capacity to understand and make decisions.A review of Resident 126's Minimum Data Set (MDS
an assessment tool) dated August 12, 2025, indicated a Brief Interview for Mental Status (BIMS - a tool to
assess cognitive function) score of 14 (cognitively intact).A 30-day review of Resident 126's NutritionAmount Eaten record for breakfast, lunch between August 11, 2025, and September 10, 2025, indicated
the following:- August 11, 2025, to August 15, 2025: no meals documented- August 16, 2025: no dinner
documented- August 17, 2025, to August 19, 2025: no meals documented- August 20, 2025: no breakfast
or lunch documented- August 21, 2025, to August 27, 2025: no meals documented- August 28, 2025, to
August 29, 2025: no dinners documented- August 31, 2025: no dinner documented- September 1, 2025: no
lunch or dinner documented- September 3, 2025: no dinner documented- September 6, 2025, to
September 7, 2025: no dinners documented- September 9, 2025: no breakfast or lunch documentedSeptember 10, 2025: no dinner documentedOn September 11, 2025, at 10:59 a.m. a concurrent interview
and record review was conducted with Licensed Vocational Nurse (LVN 4) 4. LVN 4 stated from August 11,
2025, to September 10, 2025, there were multiple missed meals documented for Resident 126. LVN 4
stated it was the responsibility of the certified nurse assistants (CNA) to document all meals daily. LVN 4
further stated it was important to record meal intakes to assess for malnutrition and weight loss.On
September 11, 2025, at 2:17 p.m. an interview was conducted with Certified Nurse Assistant (CNA 7) 7.
CNA 7 stated all meal intakes should be documented because it was important to determine whether a
resident is experiencing weight loss.On September 12, 2025 at 2:48 p.m. an interview was conducted with
the Director of Nursing (DON). The DON stated CNAs were responsible for documenting every meal intake,
and licensed nurses were expected to review meal intake documentation daily. The DON stated this was
important to identify and prevent weight loss. A review of the facility policy and procedure titled, Food and
Nutrition Services, dated January 2018, indicated, .Nursing personnel.will evaluate.and document.food and
fluid intake of residents.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 13 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0730
Observe each nurse aide's job performance and give regular training.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure for four of five certified nurse assistants
(CNAs 1, 2, 4, and 5) performance evaluations were completed. This failure had the potential for staff
performance needs not to be identified and addressed in a timely manner. Findings:On September 10,
2025, five CNAs personnel files were reviewed. The review indicated the following:1.CNA 1 was hired on
February 1, 2016. The most recent annual performance evaluation was dated April 27, 2020.2. CNA 2 was
hired on August 13, 2024. No annual performance evaluation found.3. CNA 4 was hired on June 4, 2024.
No annual performance evaluation found; and4. CNA 5 was hired on June 4, 2024. No annual performance
evaluation found.On September 10, 2025, at 8:33 a.m., a concurrent interview and record review of
performance evaluation records was conducted with the Director of Staff Development (DSD). The DSD
stated for four of five CNAs (CNA 1, 2, 4, and 5), the annual performance evaluation was not found in the
respective personnel file. The DSD stated each CNA is required to have an annual performance evaluation.
The DSD further stated, if staff were found to need improvement in certain areas, additional training would
be provided to ensure residents received proper care and services. The DSD stated, the lack of evaluations
created a potential risk that staff deficiencies would go unaddressed, which could lead to inadequate
resident care. The DSD stated performance evaluations are to be kept in personnel files for at least five
years. A review of facility policy and procedure titled Performance Evaluation, dated January 2018,
indicated .The job performance shall be reviewed at least annually.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 14 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0790
Provide routine and 24-hour emergency dental care for each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to follow dental recommendations for one of two residents
(Resident 138) reviewed for dental services. This failure had the potential for nutrition problems, discomfort,
and decreased quality of life. Findings:A review of Resident 138's records was conducted. Resident 138
was admitted to the facility on [DATE], with diagnoses which included oropharyngeal dysphagia (difficulty
swallowing). A review of Resident 138's Minimum Data Set (MDS - an assessment tool) dated August 11,
2025, indicated a Brief Interview of Mental Status (BIMS - a tool to assess cognitive function of an
individual) score of 13 (moderate cognitive intact). A review of Resident 138's Nutritional Assessment,
dated November 26, 2024, indicated, .Oral Condition.oral condition issues.edentulous (missing teeth). A
review of Resident 138's Psychosocial Note, dated August 18, 2025, indicated, .Resident was seeing (sic)
by (name of dental company) on 08/15/25. A review of Resident 138's Dental Progress Note, dated August
15, 2025, indicated, .resident wants FUD (full upper dentures).Rec (recommendations) PC@CE (Perio
Chart test - a procedure to check the pockets of gum to determine how deep they could clean the teeth) w/
(with) updated Med (medical) Hx (history).DC054 (a MediCal form) completed for new FUD.Rec new
FUD.dental prophy with Cavitron (a dental procedure to remove build of tartar on teeth) .FMX (full max
x-ray)/year. Further review of Resident 138's records indicated there was no documentation that the Social
Service Director (SSD) followed up on the dental recommendations. On September 8, 2025, at 3:27 p.m., a
concurrent observation and interview was conducted with Resident 138. Resident 138 was sitting in his
wheelchair, alert and with missing upper teeth. Resident 138 stated he would like dentures and was unsure
if he would be getting them. On September 11, 2025, at 8:48 a.m., an interview was conducted with
Certified Nursing Assistant (CNA) 8. CNA 8 stated he has provided care for Resident 138, and he had
some missing teeth but did not wear dentures and was unaware of any recent dental visits. On September
11, 2025, at 8:48 a.m., an interview was conducted with the Social Service Director (SSD). The SSD stated
she was responsible for coordinating dental appointments. The SSD stated Resident 138 was seen by the
dentist on August 15, 2025, and received a dental visit note but did not follow up, as she did not understand
the recommendations. The SSD stated she should have called the dental office for clarification to ensure
Resident 138's dental needs were addressed. On September 11, 2025, at 2:10 p.m., an interview was
conducted with the Dental Staff (DS) from the dental company. The DS stated Resident 138 had
recommendations for dentures, prophylaxis, Perio Charting, and full mouth x-rays on August 15, 2025. The
DS stated, these were important for assessing gum health and preparing for dentures. The DS stated full
upper dentures were recommended for Resident 138. On September 12, 2025, at 10:50 a.m., a concurrent
interview and record review of Resident 138's recent after visit note was conducted with the Director of
Nursing (DON). The DON stated there was no documentation of follow up for Resident 138's dental needs.
The DON stated the SSD should have clarified the dental orders to ensure treatment was completed. The
DON stated this was important to prevent any nutrition issues, discomfort, and maintain overall well-being.
A review of policy and procedure titled, Dental Services, dated January 2018, indicated, .routine and
emergency dental services are available to meet the resident's oral health services in accordance with the
resident's assessment and plan of care.social services representatives will assist residents with
appointments, transportation arrangements.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 15 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food
preparation and storage practices in the kitchen when: 1. One jar of minced garlic in the walk- in refrigerator
was found to be past its used by date and was readily available for use; 2. Several Romaine lettuces were
observed in the walk-in refrigerator not properly stored within their designated bags and exposed to open
air; 3. One brown cutting board was found with multiple deep indentations; 4. Two hot water thermos water
spurs were found with calcium build up and brown grime above the spurs; 5. Two dietary staff did not follow
the manufacturer's guidelines for testing QUAT sanitizer concentration with a test strip; and 6. Two dietary
staff did not know the correct concentration of the dishwasher sanitizer. These failures can create unsafe
conditions and lead to foodborne illness (stomach illness acquired from ingesting contaminated food) in a
vulnerable population of 152 of the 159 residents who received food prepared in the kitchen.Findings:1. On
September 8, 2025, at 10:19 a.m., a concurrent observation and interview was conducted with the Dietary
Services Supervisor (DSS) in the walk-in refrigerator. A 32 oz (ounce) jar of minced garlic was observed on
the shelf and was half empty. The jar had an open date of July 30, 2025, and a use-by date of August 20,
2025. The DSS stated the jar was expired and should have been thrown out. The DSS stated there was
potential for food borne illness if the minced garlic continued to be used in the food prepared in the kitchen.
On September 8, 2025, at 3:10 p.m., an interview was conducted with the Registered Dietitian (RD). The
RD stated all kitchen items should be labeled to avoid passing the use-by date of the item. The RD further
stated this could result in preparing food with expired ingredients and cause food borne illness to the
residents. A review of the U.S. Federal and Drug Administration (FDA) Food Code 2022, indicated, .Annex
3: Manufacturer's use-by dates .Manufacturers assign a date to products for various reasons, and spoilage
may or may not occur before pathogen growth renders the product unsafe. Most, but not all, sell-by or
use-by dates are voluntarily placed on food packages . Although it is a guide for quality, it could be based
on food safety reasons. It is recommended that food establishments consider the manufacturer's
information as good guidance to follow to maintain the quality (taste, smell, and appearance) and salability
of the product. If the product becomes inferior quality-wise due to time in storage, it is possible that safety
concerns are not far behind . 2. On September 8, 2025, at 10:23 a.m., an observation and interview with
the DSS occurred in the walk-in refrigerator. A bag of Romaine lettuce was observed on a shelf, exposed to
open air and touching the rack. The DSS stated that lettuce was used for salad and should not be exposed
to open air or in contact with the rack to avoid potential cross-contamination, which could lead to foodborne
illness in residents. On September 8, 2025, at 3:10 p.m., an interview was conducted with the RD. The RD
stated all food items stored in the refrigerator or freezer should be stored properly in designated containers
or bags, sealed and not exposed to air to ensure freshness and prevent cross contamination or food borne
illness. A review of facility's policy and procedure titled, Storing Produce, dated 2023, indicated, .keeping
fresh vegetables tightly wrapped with as little air in the bag/container as possible will keep them fresh
longer .when storing vegetables that should remain crisp, such as lettuce and other leafy greens .will stay
longer if you place them in a sealed bag or container. 3. On September 8, 2025, at 10:37 a.m., a concurrent
observation and interview was conducted with the DSS near the cook's preparation table. One brown
cutting board was observed to have multiple deep indentations. The DSS stated the cutting board was not
in good condition and should have been discarded. The DSS stated there was potential for plastic coating
on the board to become loose or grime stuck in the grooves to get in the food which could lead to cross
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 16 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
contamination and food borne illness. On September 8, 2025, at 3:10 p.m., an interview was conducted
with the RD. The RD stated cutting boards in the kitchen should be in good condition without any
indentations, ensuring they are easy to wash and clean. The RD further stated that some microorganisms
(germs) can grow in the grooves and can potentially cause problems during food preparation for the
residents. During a review of the professional reference U.S. FDA (Food and Drug Administration) Food
Code 2022, Section 4-501.12 Cutting Surfaces, the FDA Food Code indicated, Cutting surfaces such as
cutting boards and blocks that become scratched and scored may be difficult to clean and sanitize. As a
result, pathogenic microorganisms transmissible through food may build up or accumulate. These
microorganisms may be transferred to foods that are prepared on such surfaces. 4. On September 8, 2025,
at 10:42 a.m., concurrent observation and interview was conducted with the DSS near the steam table. Two
hot water thermos spurs were observed to have calcium build-up and brown grime above the spurs. The
DSS stated the water spurs should not have any calcium build up and grime to avoid potential cross
contamination or food borne illness. On September 8, 2025, at 3:10 p.m., an interview was conducted with
the RD. The RD stated kitchen equipment should be clean and should not have any calcium build-up or
grime. The RD stated the hot water spurs should be cleaned properly to prevent cross contamination and
food borne illness. A review of facility policy and procedure titled, Sanitization, dated 2023, indicated, .FNS
(Food and Nutrition Services) Director is responsible for instructing employee in the fundamentals of
sanitation in food service and for training employees to use appropriate techniques.all
utensils.counters.shelves, and equipment shall be kept clean. 5. A review of the Quaternary Ammonium
sanitizer (Quat - sanitizing solution used to sanitize food contact surfaces and used equipment) test strip
bottle's instructions indicated, .Immerse for 10 seconds.On September 10, 2025, at 8:08 a.m., a concurrent
observation and interview was conducted with Dietary Aide (DA) 1. DA 1 was observed demonstrating how
to check the Quat sanitizer in the red bucket. DA 1 placed the test strip in the red Quat sanitizer bucket for
15 seconds. DA 1 stated she should have only dipped the test strip for 10 seconds. DA 1 further stated it
was important to follow the manufacturer's instructions to ensure the solution was safely prepared to
prevent any cross contamination or stomach issues for the residents.On September 10, 2025, at 8:18 a.m.,
a concurrent observation and interview was conducted with DA 2. DA 2 was observed demonstrating how
to check the Quat sanitizer in the red bucket. DA 2 placed the test strip in the red bucket Quat sanitizer for
15 seconds. DA 2 stated she should have dipped the strip for 10 seconds, according to the test kit
instructions, to avoid cross contamination and prevent foodborne problems.On September 10, 2025, at 8:55
a.m., an interview was conducted with the Dietary Services Supervisor (DSS). The DSS stated all staff
were expected to know and follow the manufacturer's instructions for both the Quat Test and the dishwasher
concentration testing to prevent cross contamination and food borne illness in the residents.On September
10, 2025, at 3:10 p.m., an interview was conducted with the Registered Dietitian (RD). The RD stated the
Quat sanitizer test strip should be dipped for 10 seconds per manufacturer's instructions to ensure the
correct concentration of the sanitizing solution was prepared and the kitchen equipment and surfaces would
be sanitized properly. The RD further stated not following the instructions could result in cross
contamination and food borne illness to the residents.A review of facility policy and procedure titled
Sanitation, dated 2023, indicated, .The FNS (Food Nutrition Services) Director is responsible for instructing
employees in the fundamentals of sanitation in food service and for training employees to use appropriate
techniques .A review of the professional reference USDA Food Code 2022, Section 3-304.14 Wiping
Cloths, Use Limitation .Proper sanitizer concentration should be ensured by checking the solution
periodically with an appropriate chemical test kit.A review of the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 17 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
professional reference Food Code 2022, Section 4-501.114 Manual and Mechanical Ware washing
Equipment, Chemical Sanitization - Temperature, pH, Concentration, and Hardness, (C) A quaternary
ammonium compound solution shall (2) Have a concentration as specified under S 7-204.11 and as
indicated by the manufacturer's use directions included in the labeling.6. A review of the dishwasher
manufacturer's guidelines indicated, Required: 50-100 ppm [parts per million] available Chlorine (chemical
solution used to sanitize dishes).On September 10, 2025, at 8:28 a.m., an interview was conducted with DA
2 near the dishwashing area. DA 2 stated the dishwasher chlorine needed to be between 100-200 ppm. DA
2 stated the correct concentration to check the sanitizer solution in the dishwashing machine should have
been between 50-100. DA 2 stated she should have followed the instructions to ensure the chlorine solution
was not too high and prevent cross contamination and food borne illness.On September 10, 2025, at 8:35
a.m., an interview was conducted with DA 3 near the dishwashing area. DA 3 stated the correct
concentration to check the sanitizer solution in the dishwashing machine should be between 50-200 ppm.
DA 3 stated she should have followed the test kit instructions to avoid food borne illness in the residents.On
September 10, 2025, at 8:55 a.m., an interview was conducted with the Dietary Services Supervisor (DSS).
The DSS stated all staff were expected to know and follow the manufacturer's instructions for both the Quat
Test and the dishwasher concentration and further stated to avoid potential for cross contamination and
food borne illness in the residents.On September 10, 2025, at 3:10 p.m., an interview was conducted with
the RD. The RD stated the dishwasher chlorine needed to be 50 -100 ppm. The RD stated kitchen staff
were expected to follow the manufacturer's instructions for checking the dish washer chlorine to ensure the
machine was properly sanitizing the dishes, to prevent cross contamination and to avoid high chloride odor
on the dishes.A review of facility's policy and procedure titled, Dishwashing, undated, indicated, .all dishes
will be properly sanitized through the dishwasher.a temperature log (and chlorine log for low-temperature
machines) will be kept and maintained by the dishwashers to assure that the dish machine is working
correctly.the chlorine should read 50-100 ppm on dish surface in final rinse.
Event ID:
Facility ID:
555330
If continuation sheet
Page 18 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure proper infection control measures
were implemented when:1. For Resident 86, Licensed Vocational Nurse (LVN) 4 did not wear personal
protective equipment (PPE - equipment, such as gloves and gown, used to protect against infection or
illness) when providing care to Resident 86, who was on enhanced barrier precaution (EBP-an infection
control intervention to reduce transmission of multidrug-resistant organisms [MDRO- bacteria that have
become resistant to multiple antibiotics).2. For Resident 116, Certified Nursing Assistant (CNA 1) did not
wear personal protective equipment when providing care.3. For Resident 64, LVN 5 did not use the proper
disinfecting wipes to clean the blood pressure machine between residents' use.4. For Resident 157, CNA 8
did not wear proper PPE when providing care and changing Resident' 157's gown.These failures had the
potential to result in cross-contamination, increasing the risk of infection spread among an already
vulnerable population of residents.Findings:
Residents Affected - Some
1.On September 10, 2025, at 1:35p.m., during an observation of Licensed Vocational Nurse 4 (LVN 4), LVN
4 was observed entering Resident 86's room without wearing a gown while providing contact care.
On September 10, 2025, at 1:45 p.m., during an interview with LVN 4, LVN 4 stated Resident 86 is on
Enhanced Barrier Precaution. She further stated she forgot to wear the required isolation gown. LVN 4
stated she should have worn a gown for infection prevention.
A review of Resident 86's medical record was conducted. Resident 86 was originally admitted to the facility
on [DATE], with diagnosis which included gastrostomy status (an opening into the stomach for food).
On September 12, 2025, at 8:29 a.m., an interview with the Infection Preventionist nurse (IP) was
conducted. The IP stated her expectation was for all staff to follow designated precaution protocols and
wear the required PPE to prevent the spread of infections.
2. On September 11, 2025, at 9:36 a.m., during a concurrent observation and interview with Certified
Nursing Assistant 1 (CNA 1), CNA 1 was observed entering Resident 116's room without wearing an
isolation gown while providing resident care. CNA 1 stated Resident 116 is on Enhanced Barrier Precaution
and stated she forgot to wear the required gown.
A review of Resident 116's medical record was conducted. Resident 116 was admitted to the facility on
[DATE], with diagnoses which included dependence on renal dialysis.
A review of Resident 116's Order Summary, dated May 15, 2025, indicated, .Enhanced Barrier
Precautions-Resident to be placed on Enhanced Barrier Precautions r/t presence of a dialysis site and HX
of ESBL. PPE: Gown and gloves while performing direct care (dressing, bathing, transferring, changing of
linen, performing peri care, wound care and handling medical devices such as feeding tube, central lines
and indwelling catheters .
On September 12, 2025, at 8:29 a.m., an interview with the IP was conducted. The IP stated staff are
expected to follow the designated precaution protocols for each resident and wear the appropriate PPE.
The IP further stated the CNA 1 should have worn PPE to prevent the spread of infection.
3. On September 10, 2025, at 9:44 a.m., during a concurrent observation and interview with LVN 5
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 19 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
outside Resident 64's room, LVN 5 was observed cleaning the blood pressure machine with hand sanitizing
wipes. LVN 5 stated that he disinfected the blood pressure machine with the hand sanitizing wipes for
infection control and indicated that the hand sanitizing wipes were appropriate for sanitizing the medical
equipment.
On September 12, 2025, at 8:29 a.m., an interview with the IP was conducted. The IP stated medical
devices used for residents should be disinfected with disposable germicidal surface wipes after each
resident use to reduce cross contamination. The IP further stated hand sanitizing wipes were not
recommended for disinfecting blood pressure machines.
A review of the manufacturer's product information, titled [Brand name] Disposable Germicidal Surface
Wipes, indicated, .disposable germicidal surface wipes are an ideal cleaning and disinfecting solution for
hard, non-porous surfaces .this product kills the following bacteria in two minutes on pre-cleaned hard,
non-porous surfaces at room temperature .
A review of the facility policy and procedure titled, Cleaning and Disinfection of Resident-Care items and
Equipment, dated January 2018, indicated, .Resident care equipment, including reusable items and durable
medical equipment will be cleaned and disinfected according to current CDC recommendations for
disinfection and the OSHA bloodborne Pathogens standards.
4. On September 11, 2025, at 10:31 a.m., an EBP sign was observed posted outside Resident 157's room.
CNA 8 entered the room and assisted Resident 157 with a gown change while wearing gloves and no
isolation gown.
On September 11, 2025, at 10:35 a.m., an interview was conducted with CNA 8. CNA 8 stated she did not
look at the EBP sign before entering Resident 157's room. CNA 8 stated not wearing the proper PPE could
cause cross-contamination and spread germs between residents.
On September 11, 2025, at 8:05 a.m., an interview with the IP was conducted. The IP stated residents on
EBP are identified by an orange dot and a posted sign outside of the door to alert staff or visitors. The IP
stated all staff were expected to check the precaution signs posted and wear appropriate PPE. The IP
stated CNA 8 should have worn a gown to prevent potential spread of infection.
A review of Resident 157's record indicated Resident 157 was admitted to the facility on [DATE], with
diagnoses which included extended spectrum beta lactamase (ESBL) resistance (when antibiotics not
effective).
A review of Resident 157's Order Summary Report, dated July 30, 2025, indicated, .Enhanced Barrier
Precautions r/t (related to) hx (history) of C. auris (bacteria), MRSA (bacteria), ESBL (bacteria), E. coli
(bacteria) of the urine.PPE: gown and gloves while performing direct care.
A review of Resident 157's care plan dated August 1, 2024, indicated, .Resident on Enhanced Barrier
Precautions related to MDRO, positive HX (history) of ESBL, CDIFF, CAURIS .Interventions .place resident
on EBP room/area.
A review of the facility policy and procedure titled, Enhanced Barrier Precaution, dated June 2022,
indicated, .post clear signage at the door or wall outside the resident room. Enhanced Barrier Precautions
expand the use of PPE and refer to the use of gown and gloves during high contact resident care activities
that provide opportunities for transfer of MDROs to staff hands and clothing.MDROs
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 20 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
may be indirectly transferred from resident to resident during these high contact care activities.EBP may be
indicated for residents with.wounds or indwelling medical devices, regardless of MDRO colonization
status.infection or colonization with an MDRO.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 21 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverside Postacute Care
8781 Lakeview Avenue
Riverside, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure the call light system was
working properly for one of twelve resident call lights (Resident 5). This failure had the potential to delay
medical care needed for Resident 5.Findings:On September 8, 2025, at 9:36 a.m., an interview with
Resident 5 was conducted. Resident 5 stated his call light was not working because the staff did not come
to help when it was pressed. Resident 5 further stated they just walked by, and he needed to scream to get
their attention. On September 8, 2025, at 9:37 a.m., a concurrent observation and interview with Certified
Nursing Assistant 2 (CNA 2) was conducted. CNA 2 pressed Resident 5's call light button and stated the
call light was not working.On September 8, 2025, at 9:39 a.m., a concurrent observation and interview with
the Licensed Vocational Nurse 3 (LVN3) was conducted. LVN 3 stated the call light was not working. LVN 3
stated it should be working, in order to properly respond to resident needs.On September 12, 2025, at 3:36
p.m., an interview with Resident 173 (Resident 5's roommate) was conducted. Resident 173 stated, he
would press his own call light button to summon staff for Resident 5. On September 12, 2025, at 9:53 a.m.,
during an interview with the Director of Nursing (DON), the DON stated call light button serves as a
notification for residents who need assistance. The DON further stated, if the call light was not functioning,
the residents' needs could not be addressed in a timely manner.A review of the facility policy and procedure
titled, Answering the Call Light dated January 2018, indicated The purpose of this procedure is to respond
to the resident's requests and needs.be sure that the call light is plugged and functioning at all times .
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555330
If continuation sheet
Page 22 of 22