F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on interview and record review, the facility failed to report an allegation of abuse (the willful infliction
of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or
mental anguish) to the State Survey Agency and local law enforcement, and the facility failed to report the
results of all investigations to the State Survey Agency within five working days of the incident for one of
four sampled residents (Resident 1).
This failure had the potential to result in a delayed investigation.
Findings:
Resident 1 was admitted to the facility in September 2024 with medical diagnoses which included
hemiplegia and hemiparesis (paralysis of one side of the body) following cerebral infarction (when blood
flow to the brain is blocked or reduced) affecting left dominant side and exhibiting facial weakness.A Brief
Interview for Mental Status (BIMS, a cognitive screening tool used to assess a person's mental status)
score showed 14 out of 15 (cognition intact).
During a review of Resident 1's Grievance/Concern Form, dated 9/6/24, the Grievance/Concern Form
indicated, [Certified Nursing Assistant 1's (CNA 1) name] disrespected [Resident 1]! Pushed her fingers in
his chest and said, ' Listen Needy Boy ', there are many needs on this floor and you're pushing your button
too many times .
During an interview on 9/19/24 at 10:54 a.m. with Resident 4, Resident 4 reported Resident 1 had, .A bad
run in . with CNA 1. Resident 4 reported Resident 1 was his previous roommate. Resident 4 reported
hearing CNA 1 yelling at Resident 1 through the curtain. Resident 4 reported CNA 1 called Resident 1,
Something, like boy. Resident 4 reported the language used by CNA 1 to Resident 1 was, Really
demeaning .his wife was livid .got the forms .filled out a complaint.
During a phone interview on 9/19/24 at 12:12 p.m. with Licensed Nurse 1 (LN 1), LN 1 stated, I didn't report
it [the incident] because somebody else reported it .the CNA manager, transferred [CNA 1] to a different
hallway.
During an interview on 9/19/24 at 12:39 pm. with the Director of Staff Development (DSD), the DSD stated,
I got a grievance from [Resident 1] .claimed [CNA 1] was rude and poking him in the chest and comments
about being needy. DSD reported he spoke to Resident 1 on 9/10/24. DSD stated, There was no injury; he
showed me his chest. I did a one on one inservice with the [CNA 1] on customer service. I did not report it
to anyone else in the facility .It stopped with me as her supervisor .If it was a CNA I didn't know, I would
have suspended her.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555333
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555333
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lincoln Meadows Care Center
1550 Third Street
Lincoln, CA 95648
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent interview and record review on 9/19/24 at 1:06 p.m. with LN 2, Resident 1's
Grievance/Concern Form, dated 9/6/24 was reviewed. The first paragraph of Resident 1's
Grievance/Concern Form indicated, [Certified Nursing Assistant 1's (CNA 1) name] disrespected [Res 1]!
Pushed her fingers in his chest and said, ' Listen Needy Boy ' , there are many needs on this floor and
you're pushing your button too many times . LN 2 reported the wife of Resident 1 approached her on
Saturday afternoon, 9/7/24, and reported a complaint. LN 2 reported the wife told her one of the CNAs was
being disrespectful and called Resident 1, Something .needy boy. LN 2 reported she apologized to the wife
and gave her a grievance form to complete. LN 2 stated, I checked the schedule and moved the CNA to a
different hall .I am not concerned about abuse from reading the first paragraph. I did not speak to Resident
1. I did not interview Resident 4.
During a concurrent interview and record review on 9/19/24 at 1:25 p.m. with the Social Services Director
(SSD), Resident 1's Grievance/Concern Form, dated 9/6/24 was reviewed. The first paragraph of Resident
1's Grievance/Concern Form indicated, [Certified Nursing Assistant 1's (CNA 1) name] disrespected
[Resident 1]! Pushed her fingers in his chest and said, ' Listen Needy Boy ', there are many needs on this
floor and you're pushing your button too many times . The SSD stated, Reading this I do not have any
concerns of abuse .I wouldn't have thought to report it as abuse.
During a concurrent interview and record review on 9/19/24 at 1:58 p.m. with Administrator (ADM),
Resident 1's Grievance/Concern Form, dated 9/6/24 was reviewed. The first paragraph of Resident 1's
Grievance/Concern Form indicated, [Certified Nursing Assistant 1 ' s (CNA 1) name] disrespected
[Resident 1]! Pushed her fingers in his chest and said, ' Listen Needy Boy ' , there are many needs on this
floor and you're pushing your button too many times . ADM stated, Reading this, it does concern me for
further investigation, but it didn't need to be reported as abuse .This is a customer service issue, and it was
handled in house. It didn't rise to the level of something that needed to be reported to CDPH (California
Department of Public Health).
During a review of the facility's policy and procedure (P&P) titled, Abuse, Neglect, Exploitation and
Misappropriation Prevention Program, dated April 2021, the P&P indicated, Residents have the right to be
free from abuse .This includes but is no limited to verbal, mental .or physical abuse .investigate all possible
incidents of abuse .Investigate and report any allegations within timeframes required by federal
requirements .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555333
If continuation sheet
Page 2 of 2