F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure the call light system was functioning
properly for 2 residents (Resident 1 and Resident 2) residing in room [ROOM NUMBER].
Residents Affected - Few
This failure had the potential to result in residents' needs not being met and prevent residents'
communication for assistance when needed.
Findings:
During a review of Resident 1 ' s admission Record (AR), the AR indicated Resident 1 was admitted on
[DATE] with diagnoses which included displaced comminuted fracture of left patella (kneecap was broken
into multiple pieces and pieces were not properly aligned).
During a review of Resident 1 ' s Minimum Data Set (MDS – a federally mandated resident
assessment tool), the MDS indicated Resident 1 had moderate cognitive impairment.
During a review of Resident 2 ' s AR, the AR indicated Resident 2 was admitted on [DATE] with diagnoses
which included surgical aftercare following surgery on the digestive system.
During a review of Resident 2 ' s MDS, the MDS indicated Resident 2 had moderate cognitive impairment.
During a concurrent observation and interview on 5/9/25 at 10:57 a.m. with Resident 1 in room [ROOM
NUMBER], Resident 1 ' s call light was activated but the light above the door did not turn on, and the call
light panel at the nurse ' s station did not show the call. Resident 1 stated the call light had not worked since
she was admitted and that she was not given a call bell. Resident 1 said she waited for someone to walk by
her room and called out when she needed help.
During an interview on 5/9/25 at 11:06 a.m. with Resident 2, Resident 2 stated she had experienced
problems with her call light not working. Resident 2 stated that when she pushed the button, most of the
time no one came, and sometimes she waited up to two hours for assistance.
During a concurrent observation and interview on 5/9/25 at 11:11 a.m. with the Director of Nursing (DON),
Resident 1 ' s call light was activated, but the light above the door did not turn on. DON confirmed that the
call light was not working.
During a concurrent observation and interview on 5/8/25 at 11:16 a.m. with Director of Staff Development
(DSD) in room [ROOM NUMBER], DSD stated the button on the call light cord was not working. The
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555333
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555333
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lincoln Meadows Care Center
1550 Third Street
Lincoln, CA 95648
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
DSD was observed replacing it with a new cord. The DSD then activated the call light using the new cord
and confirmed that it was still not working.
During a concurrent observation and interview on 5/9/25 at 11:39 a.m. with Registered Nurse (RN) 1 in
room [ROOM NUMBER] ' s bathroom, RN 1 pulled the string for the emergency call light in the restroom,
but it did not turn on. RN 1 attempted to activate it three more times, but it still did not work. RN 1 stated the
call light was not working, and explained that if it was working, there would be a beeping sound, the light on
the panel in the bathroom would turn on, and the light above the room door would illuminate. At 11:43 a.m.
RN 1 attempted to activate the call light again. The first two attempts did not work. On the third attempt, RN
1 pulled the string down hard, and the call light activated. RN 1 stated that the string had to be pulled very
hard for it to work and that it needed to be fixed. RN 1 stated that the call light should be activated easily.
RN 1 stated that bathroom call lights are important for resident safety so that residents can call for help
when they need assistance.
During an interview on 5/9/25 at 12:09 p.m. with DON, DON stated the expectation is for call lights to
always be functioning. The DON stated call lights are in place for resident safety and to allow staff to
respond to residents ' needs. The DON stated that if a call light is not working, or if it is difficult to activate, it
could lead to potential harm.
During a review of the facility ' s policy and procedure (P&P) titled, Call Systems, Residents dated 9/22, the
P&P indicated, .the resident call system remains functional at all times .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555333
If continuation sheet
Page 2 of 2