F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure one of six sampled
residents (Resident 1) received treatments as ordered for her pressure ulcer ( PU- injury to the skin and
underlying tissue from prolonged pressure on the skin).
Residents Affected - Few
This failure had the potential for the worsening of Resident 1's wound.
Findings:
Resident 1 was admitted to the facility mid 2021 with diagnoses which included dementia (memory
problems), muscle weakness, and diabetes (chronic condition that affects the way the body processes
blood sugar).
During a review of Resident 1's Order Summary Report [OSR], Active Orders As Of: 12/28/23, the OSR
indicated, Pressure injury coccyx [tailbone] area .cover with foam dressing [bandage] daily .
During a review of Resident 1's Electronic Treatment Administration Record (ETAR), dated 12/1-12/31/23,
the ETAR indicated a blank, uninitialed box for the date 12/26/23.
During a concurrent observation and interview on 12/27/23 at 11:56 a.m., with Registered Nurse (RN 1 ) 1 ,
in Resident 1's bedroom. Resident had a bandage on her coccyx with handwritten date of 12/25. There was
dried dark substance on the lower edge of the bandage. RN 1 confirmed dried dark substance, and date on
the bandage.
During a concurrent interview and record review on 12/27/23 at 12:05 p.m., with RN 1, Resident 1's orders
were reviewed. RN 1 was asked how often the bandage was ordered to be changed. RN 1 stated, It's
supposed to be done daily .It wasn't done yesterday.
During an interview on 12/28/23 at 3:59 p.m., with the Director of Nursing (DON), the DON was asked the
expectation for staff following physician orders, the DON stated, If the order is there it needs to be followed .
The DON stated the facility does not have any specific policy for following physician orders.
During a review of the facility's undated policy and procedure (P&P) titled, Medication and Treatment
Administration Guidelines, Long-Term Care, the P&P indicted, .Documentation: Medications and treatments
administered are documented immediately following administration .
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
555337
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Heights Post Acute
7807 Uplands Way
Citrus Heights, CA 95610
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
Based on observation, interview, and record review, the facility failed to ensure the treatment nurse (TX 1)1
had the competencies to provide wound care for one of six sampled residents (Resident 2) when:
Residents Affected - Few
1. Scissors were not cleaned prior to cutting dressings;
2. Uncleaned scissors were placed on resident's bedside table;
3. Dressings for wound care were placed on resident's bed;
4. Double gloves were used without handwashing, and
5. Contaminated dressings were placed into resident's wound.
These failures increased the potential for infection and/or physical harm to the resident.
Findings:
Resident 2 was admitted to the facility late 2023 with diagnoses which included chronic ulcer (open sore) of
his right heel, diabetes (a chronic condition that affects the way the body processes blood sugar).
During a review of Resident 2's, electronic treatment administration record (ETAR), dated 12/1-12/31/23,
the ETAR indicated, Rt [right] heel Wound Vac [ Negative Pressure Wound Therapy, NPWT vacuum
assisted wound care device, removes excess drainage] .Cleanse with NS [normal saline] .Apply Foam .cut
to fitting size and shape of wound. Apply transparent Drape [clear adhesive film] to cover foam, then
connect the port to the drape then to canister then to machine, then secure with Kerlix [gauze type
dressing] . Change .every .Mon, Wed, Fri .
During an interview on 12/27/23 at 11:22 a.m., with TX 1, TX1 was asked if the facility provided any
in-service for NPWT trouble shooting. TX 1 stated, Sorry, I'm a traveler [traveling nurse], so I'm not aware if
they did any in-service . TX 1 was asked if the facility had any policy on NPWT use, TX 1 stated, I'm just not
sure if they have a policy . TX 1 was asked if the facility had provided any policy on how wound care is done
in the facility, TX 1 stated, Usually they don't train us because we are travelers, they know that most of us
are already capable and know what we're doing .
During a concurrent observation and interview on 12/27/23 at 1:24 p.m., with TX 1, of Resident 2's right
heel wound dressing change. TX 1 entered the room wearing blue gloves and placed a pair of scissors
directly on Resident 2's bedside table. TX 1 used the scissors to cut the gauze wrap off Resident 2's ankle,
then placed the scissors directly on the bedside table. Without changing gloves, TX 1 unhooked a drain
from the cannister that was sitting on the floor, removed the transparent dressing from the wound, poured
normal saline onto gauze and cleaned the wound. TX 1 then removed the blue gloves revealing a second
pair of gloves underneath. TX 1 did not remove the second pair of gloves or sanitize her hands. The new
drape and wound dressings had been placed directly on the resident's mattress. Without cleaning the
scissors, TX 1 used the scissors to cut the foam dressing then placed the contaminated dressing directly
into Resident 2's open wound. TX 1 placed the transparent dressing
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555337
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Heights Post Acute
7807 Uplands Way
Citrus Heights, CA 95610
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
over the foam. This surveyor found it necessary for patient safety to stop the treatment process. TX 1
acknowledged she did not clean the scissors after cutting the used bandage and before cutting the clean
foam bandage.
During an interview on 12/27/23 at 1:52 p.m., with the Infection Preventionist (IP, professional responsible to
educate healthcare workers on preventing infections). When asked if the practice of wearing double gloves
was acceptable, the IP stated, There should be no double gloving .They all have to come off if you are
going from dirty to clean . When asked if using dirty scissors to cut a clean dressing was acceptable, the IP
stated, .no ., if you are using those scissors on a clean dressing, they need to be disinfected . When asked
if it was acceptable to place wound care supplies on a resident bed the IP stated, If it's opened, no. Don't
put stuff on patient's bed because you don't know what's on it. When asked the purpose of having a clean
surface to place items, the IP stated, To not cross contaminate wounds, to not introduce new bacteria .
During an interview on 12/27/23 at 2:15 p.m., with TX 1, TX1 confirmed she was wearing two pairs of
gloves and did not wash or sanitize her hands. TX 1 stated, I do it to take off the dirty dressing, so then I'll
have the next one one .but you are not supposed to do the two gloves. When asked the importance of
cleaning scissors, TX 1 stated, If you cut the dirty bandage then you are just reintroducing what you just
removed. When asked what outcome could occur TX 1 stated, Infection and the wound worsening.
During an interview on 12/28/23 at 1:25 p.m., with the Director of Nursing (DON), the DON was asked if the
facility had a designated treatment nurse, the DON stated, [TX 1] is our treatment nurse, she is a traveler
.been here a long time.
During a review of the undated facility's policy and procedure (P&P) titled, Dressing Change: Non-Sterile
[Clean], the P&P indicated, .Set up area .Disinfect overbed table using an .approved disinfectant .If
dressing need to be cut to size, clean scissors [disinfect with .approved disinfectant before and after using] .
During a review of the P&P titled, NEGATIVE PRESSURE WOUND THERAPY, dated 1/11, the P&P
indicated, Procedure .perform hand hygiene, apply latex free non-sterile gloves .remove dressing .remove
gloves and perform hand hygiene .apply second pair of latex free non-sterile gloves .cleanse wound with
normal saline .remove gloves, perform hand hygiene .open kit on clean dry surface .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555337
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Heights Post Acute
7807 Uplands Way
Citrus Heights, CA 95610
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and record review, the facility failed to ensure safe and secured storage of
prescribed medication for a census of 136 when a medication cart was left unattended and unlocked.
This failure had the potential for unauthorized personnel to access the medication cart.
Findings:
During a concurrent observation and interview on 12/27/23 at 12:25 p.m., with Registered Nurse (RN 1),
RN 1 walked by an unlocked, unattended medication cart in the 500 hallway. RN 1 confirmed the cart was
unlocked and unattended.
During an interview on 12/27/23 at 12:26 a.m., with Licensed Nurse (LN 1) 1, confirmed the medication cart
was unlocked and unattended. LN 1 stated medication carts are supposed to be locked when not in use.
When asked a potential outcome for leaving a medication cart unlocked, LN 1 stated, A patient could get
into it, especially a confused patient and take medications .
During an interview on 12/28/23 at 3:59 p.m., with the Director of Nursing (DON), the DON was asked the
expectation of staff when leaving the medication cart. The DON stated, They [medication carts] are
supposed to be locked anytime they are not in use.
During a review of undated facility's policy and procedure (P&P) titled, Medication and Treatment
Administration Guidelines, Long Term Care, the P&P indicated, Medication Storage and Security
.Medications and biologicals are securely stored in a locked cabinet, cart, or medication room, accessible
to only licensed nursing staff .and maintained under lock system when not actively utilized and attended to
by nursing staff .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555337
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Heights Post Acute
7807 Uplands Way
Citrus Heights, CA 95610
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to follow and maintain an effective infection
prevention program for a census of 136 residents when:
Residents Affected - Many
1. Staff entered rooms of Coronavirus disease 2019 (COVID-19, viral respiratory illness that causes fever,
coughing, and shortness of breath) patients without full personal protective equipment (PPE, equipment
worn to minimize exposure to a variety of hazards);
2. Doors to COVID-19 positive residents' rooms were not closed
3. Double gloves were used without handwashing, scissors were not cleaned prior to cutting dressings,
dirty scissors were placed on residents bedside table, dressings for wound care were placed on a resident
bed, contaminated dressings were placed into resident wounds
4. Hand washing was not performed between glove changes, and
5. Multi-use house supply tubes of ointments were brought into a resident room.
These failures increased the risk for cross-contamination (movement or transfer of harmful bacteria from
one person, object, or place to another), potential for exposure of germs, and infection among residents,
staff, and visitors.
Findings:
1. During an interview on 12/28/23, at 10:20 a.m., with the Infection Preventionist (IP, professional
responsible to educate healthcare workers on preventing infections), the IP stated all staff entering the
rooms of Coronavirus disease 2019 positive residents are required to wear full personal protective
equipment (PPE-equipment worn to minimize exposure to a variety of hazards) including N95 mask (type of
mask that filters up to 95% of particles in the air), gloves, gown, and face shield or goggles. The IP
confirmed all staff are to wear full PPE even if not giving direct resident care.
During a concurrent observation and interview on 12/28/23, at 10:30 a.m., with Certified Nursing Assistant
(CNA 1) 1, CNA 1 entered rooms [ROOM NUMBERS] wearing an N95 mask. CNA 1 confirmed residents in
room [ROOM NUMBER] and 608 had COVID-19 and that the only PPE she wore was an N95 mask. CNA 1
stated she was not aware she had to wear full PPE.
During a concurrent observation and interview on 12/28/23, at 10:55 a.m., with the IP, a staff member from
the physical therapy department was observed in a resident's room working with a COVID-19 positive
resident without wearing proper PPE. IP stated the staff member was not wearing the required face shield
or goggles and that staff members are educated on the proper PPE when working with COVID-19 positive
patients.
A review of the facility document titled, DROPLET PRECAUTIONS, indicated, EVERYONE MUST .Make
sure their eyes, nose and mouth are fully covered before room entry.
A review of the facility document titled, COVID-19 Personal Protective Equipment (PPE) for Healthcare
Personnel, indicated, Goggles or disposable full-face shield .N95 .gown .nonsterile gloves .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555337
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Heights Post Acute
7807 Uplands Way
Citrus Heights, CA 95610
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
2. During an interview on 12/28/23, at 11:01 a.m., with the Infection Preventionist (IP), IP stated the rooms
for Coronavirus disease 2019 positive patients should have Droplet Precaution signage and the doors be
closed at all times.
During a concurrent observation and interview on 12/28/23, at 11:20 a.m., with Licensed Nurse (LN 2) 2,
LN 2 confirmed the doors to rooms [ROOM NUMBERS] were open. rooms [ROOM NUMBERS] had a red
STOP sign posted below the room number sign which indicated, DROPLET PRECAUTIONS. LN 2
confirmed residents in rooms [ROOM NUMBERS] were positive with COVID-19 and both doors were to
remain closed at all times.
A review of Centers for Disease Control and Prevention website titled, Interim Infection Prevention and
Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19)
Pandemic, updated 5/8/23, indicated, Place a patient with suspected or confirmed SARS-CoV-2 infection in
a single-person room. The door should be kept closed .
https://www.cdc.gov/coronavirus/2019-ncov/hcp/infection-control-recommendations.html#:~:text=Place%20a%20pati
3. Resident 2 was admitted to the facility late 2023 with diagnoses which included chronic ulcer (open sore)
of his right heel, diabetes (a chronic condition that affects the way the body processes blood sugar).
During a concurrent observation and interview on 12/27/23 at 1:24 p.m., with Treatment Nurse (TX 1) 1, of
Resident 2's right heel wound bandage change. TX 1 entered the room wearing blue gloves and placed a
pair of scissors directly on Resident 2's bedside table. TX 1 used the scissors to cut the gauze wrap off
Resident 2's ankle, then placed the scissors directly on the bedside table. Without changing gloves, TX 1
unhooked a drain from the cannister that was sitting on the floor, removed the transparent dressing from
the wound, poured normal saline onto gauze and cleaned the wound. Tx 1 then removed the blue gloves
revealing a second pair underneath. TX 1 did not remove the second pair of gloves or sanitize her hands.
The new drape and wound dressings had been placed directly on the resident ' s mattress. Without
cleaning the scissors, TX 1 used the scissors to cut the foam dressing then placed the contaminated
dressing into Resident 2's open wound. TX 1 placed the transparent dressing over the foam. This surveyor
found it necessary for patient safety to stop the treatment process. TX 1 acknowledged she did not clean
the scissors after cutting the used bandage and before cutting the clean foam bandage.
During an interview on 12/27/23 at 1:52 p.m., with the IP, the IP was asked if the practice of wearing double
gloves was acceptable, the IP stated, There should be no double gloving .They all have to come off if you
are going from dirty to clean . When asked if using dirty scissors to cut a clean dressing was acceptable,
the IP stated, .no ., if you are using those scissors on a clean dressing, they need to be disinfected . When
asked if it was acceptable to place wound care supplies on a resident bed the IP stated, If it's opened, no.
Don't put stuff on patient ' s bed because you don't know what's on it. When asked the purpose of having a
clean surface to place items, the IP stated, To not cross contaminate wounds, to not introduce new bacteria
.
During an interview on 12/27/23 at 2:15 p.m., with TX 1, TX1 confirmed she was wearing two pairs of
gloves and did not wash or sanitize her hands. TX 1 stated, I do it to take off the dirty dressing, so then I'll
have the next one one .but you are not supposed to do the two gloves. When asked the importance of
cleaning scissors, TX 1 stated, If you cut the dirty bandage then you are just
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555337
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Heights Post Acute
7807 Uplands Way
Citrus Heights, CA 95610
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
reintroducing what you just removed. When asked what outcome could occur TX 1 stated, Infection and the
wound worsening.
4. Resident 1 was admitted to the facility mid 2021 with diagnoses which included dementia (memory
problems), muscle weakness, and diabetes (chronic condition that affects the way the body processes
blood sugar).
During a concurrent observation and interview on 12/28/23 at 11:45 a.m., with Registered Nurse (RN 3) 3
of Resident 1's pressure injury (injury caused by pressure) dressing change. RN 3 removed a pair of
scissors from her pocket and cut a piece of the dressing before placing it directly on Resident 1's wound.
RN 3 confirmed she did not clean the scissors before using them to cut the dressing.
5.Resident 6 was admitted to the facility late 2023 with diagnoses which included abscess of left leg.
During a concurrent observation and interview on 12/28/23 at 12:12 p.m., with RN 4 of Resident 6's wound
dressing change. RN 4 brought multi-use tubes of ointment into the room of Resident 6. RN 4 did not
sanitize hands between glove changes. RN 4 confirmed she took the entire tube into the resident room and
stated, .I think I made a mistake; I should have put it in a cup .
During an interview on 12/28/23 at 1:16 p.m., with the IP, the IP was asked if bringing multi-use tubes of
ointments into a resident's room was acceptable. The IP stated No, it would be considered contaminated if
it was open in the room. When asked if hands should be sanitized between glove changed the IP stated,
Always.
During a review of the undated facility's policy and procedure (P&P) titled, Dressing Change: Non-Sterile
[Clean], the P&P indicated, .Set up area .Disinfect overbed table using an .approved disinfectant .If
dressing need to be cut to size, clean scissors [disinfect with .approved disinfectant before and after using] .
During a review of the P&P titled, NEGATIVE PRESSURE WOUND THERAPY, dated 1/11, the P&P
indicated, Procedure .perform hand hygiene, apply latex free non-sterile gloves .remove dressing .remove
gloves and perform hand hygiene .apply second pair of latex free non-sterile gloves .cleanse wound with
normal saline .remove gloves, perform hand hygiene .open kit on clean dry surface .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555337
If continuation sheet
Page 7 of 7