F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for
a safe transfer/discharge.
Based on interview and record review, the facility failed to ensure required documentation for discharge was
present in the medical record for one of four sampled residents (Resident 1), when there was no physician
order indicating the basis of Resident 1 ' s discharge, there was no discharge summary, and there was no
notice of discharge in Resident 1 ' s medical record.
This failure had the potential for delay in Resident 1 ' s care after discharge.
Findings:
During a review of Resident 1 ' s admission records, the records indicated Resident 1 was admitted to the
facility in May 2025 with diagnoses that included paraplegia (loss of movement and/or sensation, to some
degree, of the legs), and local infection of the skin and subcutaneous tissue (under the skin). Resident 1 ' s
Minimum Data Set (MDS, a federally mandated resident assessment tool) indicated Resident 1 had intact
cognition.
During a review of Resident 1 ' s case management progress notes, dated 5/29/25, the notes indicated,
.[Resident 1] verbalized she is refusing care by our provider rt [related to] a self-proclaimed lawsuit. This
nurse offered to have her sent back to acute to have alternate placement. [Resident 1] verbalizes she
agrees with transfer .
During a review of Resident 1 ' s nurse progress notes, dated 5/29/25, the notes indicated, .[Resident 1]
discharged to [name of hospital] due to conflict of interest .
During a review of the intake information received by the Department, dated 5/30/25, the information
indicated, .when [name of NP – nurse practitioner] seen [Resident 1], [NP] said, there would be
someone else that could tend to [Resident 1] .[Staff] came to [Resident 1] and told [Resident 1] that
[Resident 1] had to leave, that there was a conflict of interest and the facility kicked [Resident 1] out .
During a concurrent interview and record review on 6/4/25 at 11:44 a.m. with the Case Manager (CM), the
CM stated the NP came to see Resident 1 and they recognized each other. The CM further stated that
according to Resident 1, Resident 1 had a lawsuit with the NP and the NP realized the conflict of interest.
The CM stated, .We offered to send [Resident 1] to [the hospital] .[Resident 1] agreed to have alternate
placement arranged because of the conflict of interest . The CM reviewed Resident 1 ' s medical record and
stated, .I don ' t think [NP] wrote the order [for discharge] because the resident refused our provider .I don '
t believe an order was written before and after [Resident 1] left .
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555337
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Heights Post Acute
7807 Uplands Way
Citrus Heights, CA 95610
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 6/4/25 at 12:32 p.m. with the Social Services Director (SSD), the SSD stated, .For
all discharges, there has to be an order before they go, otherwise it ' s against medical advice (AMA
– when a resident leaves before the medical team recommends discharge) .The doctor also write
the discharge summary .Notice of proposed transfer or discharge should also be completed for planned,
unplanned, or even AMA discharges .The resident is supposed to sign it and to be sent to the Ombudsman
.
During a concurrent interview on 6/4/25 at 12:46 p.m. with the Assistant Director of Nursing (ADON), the
ADON stated, .There should be an order from the doctor for discharge .As soon as the resident left, I write
the discharge summary .Important because that ' s the recap of the resident ' s stay in the facility and the
plan for their discharge . The ADON confirmed there was no order for discharge, no discharge summary,
and no notice of the proposed discharge in Resident 1 ' s medical records.
During an interview on 6/4/25 at 1:07 p.m. with the Medical Records Director (MRD), the MRD stated, The
nurses complete the notice of proposed discharge .It is for all discharges .I expect that this form was
completed once the resident got discharged .To make sure that we are doing the correct discharge/transfer,
that everything is done correctly and steps are completed correctly .
During an interview on 6/4/25 at 1:16 p.m. with the Director of Nursing (DON), the DON stated, .I don ' t
think there was an order because the doctor doesn ' t get involved with [Resident 1] .There should be notes
from the NP at that time when the resident refused the care .There should be one completed on the nurses
side so people are aware why [Resident 1] left .
During an interview on 6/4/25 at 2:30 p.m. with the NP, the NP stated, When [Resident 1] got here [the
facility], I recognized [Resident 1] name .I went to her room to do her assessment .[Resident 1] was being
seen by wound nurse .I came back later .and before I saw the resident again, the wound nurse told me
about the lawsuit .I confirmed with the resident that I was part of the lawsuit .I told the resident that [Medical
Director] will be following up with the resident and [Resident 1] said okay .At some point, I was informed
that she will be sent back to the hospital for alternate placement .I didn ' t document that I told the resident
that [Medical Director] will be taking over because [Medical Director] was my supervising physician .I told
him right away and he was aware of it .For discharge, there must be signed discharge orders .
During a concurrent interview and record review on 6/4/25 at 2:52 p.m. with the Administrator (ADM), the
ADM stated, .[NP] went to do assessment and [Resident 1] recognized her .The resident confirmed NP was
part of the case .It ' s a conflict .We were calling to arrange [Resident 1] to go back to the referring hospital
.We got the okay from the hospital .to send her back .We didn ' t have a physician for her so we have to do
it .I don ' t know if [NP] talked to [MD] .I didn ' t talk to [MD] .[MD] is part of the physician group with the
lawsuit .It would be hard for [MD] to give that order .As the administrator, I decided to communicate with the
hospital to see if they will accept [Resident 1] back . The Administrator confirmed there were no physician
order for Resident 1 ' s discharge, no discharge summary, and no notice of proposed discharge in Resident
1 ' s medical records.
During a review of the facility ' s policy and procedure (P&P) titled Transfer or Discharge, dated 3/2025, the
P&P indicated, .1. When the facility transfers or discharges a resident, the following information is
documented in the medical record and appropriate information is communicated to the receiving health
care institution or provider: a. The basis for the transfer or discharge; b. That an appropriate notice was
provided to the resident and/or legal representative; .f. A summary of the resident ' s overall medical,
physical, and mental condition .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555337
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Heights Post Acute
7807 Uplands Way
Citrus Heights, CA 95610
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During a review of the facility ' s P&P titled Discharging a Resident Without a Physician ' s Approval, revised
3/2025, the P&P indicated, A physician ' s or provider ' s order is obtained for discharges, unless a resident
or representative requests the discharge against medical advice .1. An order of an approved discharge
must be signed and dated by the physician or provider and recorded in the resident ' s medical record no
later than seventy-two (72) hours after the discharge .5. Regardless of the resident or representative ' s
request to leave the facility against medical advice, the facility will provide a Notice of Discharge, discharge
orientation, and a Discharge Summary .before the resident leaves the facility .
Event ID:
Facility ID:
555337
If continuation sheet
Page 3 of 3