F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, The facility failed to ensure staff promptly reported a significant change in
condition to the physician for one of two sampled residents (Resident 1). Staff failed to promptly report a
significant change in condition to the physician when Resident 1 showed a reduced level of alertness and
Resident 1's Glasgow Coma Scale (a scale used to reliably measure a person's level of consciousness
after a brain injury) was 9 out of 15 (where a score of 13 or higher correlates with mild brain injury, a score
of 9 to 12 correlates with moderate brain injury, and a score of 8 or less represents severe brain injury).
Residents Affected - Few
This failure resulted in Resident 1 not being seen promptly by a physician at the time of a change in
condition (on 12/11/23) and/or to receive an acute care hospital evaluation, and as a result was
subsequently not deemed a candidate for any intervention when admitted to an acute care hospital
admission on [DATE], due to Resident 1's late presentation. Resident 1was then placed on comfort care (a
type of end-of-life treatment that focuses on providing comfort, quality of life, and dignity instead of
extending life), and expired in the acute care hospital on [DATE].
FINDINGS:
Review of Resident 1's Face Sheet (document that contains a summary of a patient's personal and
demographic information) indicated Resident 1 was admitted to the facility on [DATE], with diagnoses of
traumatic subarachnoid hemorrhage (an acute brain injury resulting in swelling in the brain), hemiplegia
(severe or complete loss of strength or paralysis on one side of the body) and hemiparesis (mild or partial
loss of strength or paralysis on one side of the body) following cerebrovascular accident (commonly
referred to as a stroke and also referred to as a CVA in which there is an interruption in the flow of blood to
cells in the brain depriving them of oxygen). Resident 1's face sheet further indicated Resident 1's Family
Member (FM) was Resident 1's durable power of attorney for healthcare (DPOA, person who has legal
authority to make medical decisions for an individual). Resident 1's Face Sheet further indicated Resident
1's code status (type of resuscitation [reviving] interventions [if any] a person would like the healthcare team
to perform if their heart stopped beating and/or they stopped breathing) was full code (health care
personnel would do everything possible to save your life in a medical emergency).
Review of Resident 1's Physical Therapy (PT) Progress Note, dated 12/6/23, indicated Resident 1 actively
participated with skilled interventions and there were no barriers impacting treatment.
Review of Resident 1's PT Progress Note, dated 12/8/23, indicated Resident 1 actively participated with
skilled therapy interventions and barriers impacting treatment were moderate cognitive (relating to or
involving the processes of thinking and reasoning) impairment and increased muscle tone and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
555342
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555342
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunny View Manor
22445 Cupertino Road
Cupertino, CA 95014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
extensor posturing (also called decerebrate posturing, an abnormal body posture that involves the arms
and legs being held straight out, the toes being pointed downward, and the head and neck being arched
backward).
Review of Resident 1's Occupational Therapy (OT) Progress Note, dated 12/8/23, indicated therapy
treatment was well tolerated and there were no barriers impacting treatment.
Review of Resident 1's PT Progress Note, dated 12/11/23, indicated Resident 1 was observed to be
non-verbal and mostly not focusing. PT Progress Note further indicated barriers impacting treatment were
decreased attention skills and the nurse on duty was made aware of Resident 1's signs and symptoms.
Review of Resident 1's OT Progress Note, dated 12/11/23, indicated Resident 1 did not tolerate the therapy
session and Resident 1's Glasgow coma scale was 9/15. OT Progress Note further indicated the nurse on
duty was notified.
Review of Resident 1's Nurse Progress Note, dated 12/11/23, indicated occupational therapy (OT) reported
Resident 1 scored 9/15 on the Glasgow Coma Scale. Nurse Progress Note further indicated there was no
documentation in Resident 1's clinical record that the physician was notified.
Review of Resident 1's Speech Therapy (ST) Progress Note, dated 12/11/23, indicated Resident 1 had a
change in condition per Speech Therapist (ST) observation and the Physical Therapist (PT) and
Occupational Therapist (OT) report. ST Progress Note further indicated Resident 1 showed minimal
receptiveness and verbalization. The ST Progress Note further indicated Resident 1's response to
treatment had noticeably declined. ST Progress Note further indicated that the Speech Therapist
recommended imaging (a type of test that makes detailed pictures of areas inside the body) consultation to
rule out a Transient Ischemic Attack (TIA, short period of symptoms like those of a stroke) or CVA and
consulted with the Charge Nurse regarding Resident 1's status.
Review of Resident 1's Nurse Progress Note, dated 12/11/23, indicated Resident 1 was not communicating
with PT and when Resident 1 was asked questions Resident 1 did not respond. There was no
documentation in Resident 1's clinical record the physician was notified.
Review of Resident 1's PT Progress Note, dated 12/13/23, indicated Resident 1 was non-verbal with mild to
moderate spasticity (stiff or rigid muscles) noted on both of her lower extremities. PT Progress Note further
indicated barriers impacting treatment were reduced level of alertness and increasing muscle tone. PT
Progress Note further indicated nursing was made aware of Resident 1's signs and symptoms during the
Interdisciplinary Team (IDT, a group of healthcare professionals who meet to discuss and plan patient care)
Care Conference on 12/13/23.
Review of Resident 1's IDT Care Conference Note, dated 12/13/23, indicated Resident 1 was not eating,
had a lot of global extensor tone (Abnormal muscle tone, muscle tone is the resistance of a muscle to
active or passive stretch, or the overall stiffness of the muscle) and limited ability to initiate motor
movements (actions of the muscles).
Review of Nurse Progress Note, dated 12/13/23, indicated Resident 1 was not verbalizing to the nurse and
was not following directions during the passing of medication. Nurse Progress Note further indicated
Resident 1 was not able to complete the PT session and there was no documentation in Resident 1's
clinical record that the physician was notified.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555342
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555342
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunny View Manor
22445 Cupertino Road
Cupertino, CA 95014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
Review of Resident 1's Nurse Progress Note, dated 12/14/23, indicated the physician was notified to see
Resident 1 regarding therapy noted Resident 1 was non-verbal and had a Glasgow Coma Scale of 9/15
with extensor posturing (involuntary positioning of the arms when stimulated, a result of a severe brain
injury). Progress Note further indicated when Resident 1 was admitted to the skilled nursing facility (SNF)
Resident 1 was able to say a few words but was now non-verbal.
Review of Resident 1's Physician's Progress Note, dated 12/14/23, indicated the physician was called to
see Resident 1 for new changes. Progress Note indicated Resident 1 had clinically worsened with
decreased responsiveness. Progress Note further indicated Resident 1 was no longer verbalizing, had
possible new right-sided weakness, was unable to swallow medications and food, and had extensor
posturing. Progress Note further indicated Resident 1's attending physician (AP) suspected an extension of
the CVA (cerebrovascular accident, major worsening, or deterioration in neurological [relating to the
nervous system] status following an initial stroke requiring medical attention). The Progress Note further
indicated that Resident 1 was transferred to the emergency department (ED) by ambulance.
Review of Resident 1's acute care hospital Emergency Department Progress Note, dated 12/14/23,
indicated Resident 1 had been nonverbal for two days and was brought to the ED for not taking oral
medications or talking. ED note further indicated Resident 1 was not following commands or talking with a
left gaze preference (an abnormality of gaze that can be observed following an acute cerebral lesion, e.g.,
stroke) and right arm weakness.
Review of Resident 1's acute care hospital History & Physical (H & P) dated, 12/14/23, indicated Resident
1 had a history of a recent stroke and was hospitalized for six days from 11/29/23 through 12/5/23, after
falling in her bathroom two days prior at home. At discharge from the acute care hospital on [DATE], to the
SNF (skilled nursing facility), Resident 1was able to follow commands and was talking in complete
sentences. Subsequently, Resident 1 was then referred to the ED on 12/14/23, after her SNF staff noted
Resident 1 was more lethargic (sluggish & lacking energy) and no longer speaking, with a left lateral gaze
preference. Resident 1 was admitted to the Intensive Care Unit (ICU) for further evaluation and taken for a
Computed Tomography Scan (CT, a diagnostic imaging procedure that can show whether you had a
stroke). CT results showed worsening subdural stroke (also known as subdural hematoma, occurs when a
blood vessel in the space between the skull and the brain [subdural space] is damaged) in addition to
ischemic stroke (occurs when a blood clot blocks blood flow in your brain, versus hemorrhagic stroke is
when a blood vessel in your brain ruptures). The H & P further indicated Resident 1 was not deemed a
candidate for any intervention at the time of admission to the acute care hospital on [DATE] due to Resident
1's late presentation. It further indicated Resident 1's code status was changed to do not resuscitate (DNR,
do not resuscitate or do not perform cardiopulmonary resuscitation [CPR, emergency lifesaving procedure]
to restart the heart) and do not intubate (DNI, do not insert a breathing tube) due to Resident 1's chance of
surviving being very low.
Review of Resident 1's acute care hospital Hospitalist Progress Note dated, 12/17/23, indicated Resident 1
was unresponsive and not following commands at time of admission . Resident 1's Hospitalist Progress
Note further indicated Resident 1 presented at the SNF with a 2-day history of progressive lethargy and
altered level of consciousness and was found to have an acute chronic subdural hemorrhage (a pool of
blood between the brain and its outermost covering) upon admission to the acute care hospital.
Review of Resident 1's Hospital Discharge summary, dated [DATE], indicated Resident 1 did not show any
neurologic improvement with no potential for any meaningful neurologic recovery after admission
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555342
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555342
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunny View Manor
22445 Cupertino Road
Cupertino, CA 95014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
and was ultimately placed on comfort care and expired in the acute care hospital on [DATE].
Level of Harm - Actual harm
Review of Resident 1's Death Certificate indicated: date of death : 12/19/23 Immediate Cause:
COMPLICATIONS OF TRAUMATIC SUBDURAL HEMMORRHAGE and Death Reported to Coroner? Yes.
Residents Affected - Few
During a telephone interview with Physical Therapist A (PT A), on 3/27/24 at 2:40 p.m., PT A stated that
when she first saw Resident 1 on 12/8/23, Resident 1 was conversing, coherent and responding
appropriately. PT A further stated that when she saw Resident 1 on 12/11/23, Resident 1 was no longer
communicating and functionally Resident 1 was declining with upper extremity extensor posturing
(involuntary extension of the upper extremities in response to external stimuli). PT A reported the signs and
symptoms to the nurse on duty.
During a telephone interview with Speech Therapist B (ST B), on 3/28/24, at 1:45 p.m., ST B stated that
when she saw Resident 1 on 12/11/23, Resident 1 was non-responsive with a noted drastic decline in
condition and she reported the change in condition to the nurse on duty. ST B further stated it is a nursing
protocol to notify the doctor of a change in condition.
During a telephone interview, on 4/5/24, at 3:56 p.m., Registered Nurse C (RN C) stated that staff usually
let the doctor know if there has been a change in a resident's condition and the doctor will order the
resident be transferred out to the hospital for further evaluation or treatment. RN C acknowledged that on
12/11/23 OT reported Resident 1 scored a 9/15 on the Glasgow Coma Scale. RN C also stated it was a
change in condition. RN C further stated he does not remember if he reported it to the doctor. RN C
acknowledged there was no documentation in Resident 1's clinical record that the change in condition was
reported to the doctor. RN C further stated the doctor should have been notified.
During a telephone interview with the Minimum Data Set Coordinator (MDSC), on 4/5/24 at 4:25 p.m.,
MDSC stated she assessed Resident 1 when Resident 1 was admitted to the facility. The MDSC further
stated at that time Resident 1 was alert and responsive. The MDSC also stated at the IDT care conference
on 12/13/23, therapy reported Resident 1 had a lot of global extensor tone (rigidity) and the MDSC stated
that was a change in condition for Resident 1. The MDSC further stated it was something therapy had
noted and first brought to her attention at the time of the IDT care conference. MDSC further stated she
was not aware if anyone notified the doctor about the Resident 1's change in condition. The MDSC further
stated she also did not notify the doctor and that the doctor should have been notified.
During a telephone interview, on 4/12/24 at 11:15 a.m., the director of nursing (DON)stated that when there
is a change in a resident's condition, staff usually notify the doctor by text message. The DON further stated
that she first became aware of Resident 1's change in condition during the IDT Care Conference on
12/13/23. The DON further stated she expected that the MDSC would notify the resident's doctor. DON
acknowledged that the doctor was not notified about the Resident 1's change in condition and that the
doctor should have been notified.
During a telephone interview, on 4/16/24, at 4:00 p.m., Resident 1's attending physician (AP) stated that
when she saw Resident 1 on 12/8/23, Resident 1 was alert and talking intermittently. The AP further stated
she was called to see Resident 1 six days later (12/14/23) and the PT pointed out Resident 1 had gone
from a 14 on the Glasgow Coma Scale to a 9, had stopped taking her medications, had extensor posturing
and was no longer verbal. The AP further stated she did not think she was notified of a change in condition
prior to seeing Resident 1 on 12/14/23. The AP further stated she
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555342
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555342
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sunny View Manor
22445 Cupertino Road
Cupertino, CA 95014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
notified Resident 1's FM/DPOA and that Resident 1 had possibly extended her stroke (extension or
worsening of a stroke following an initial stroke requiring medical attention). The AP further stated Resident
1's FM/DPOA said to send Resident 1 out to the ER (emergency room) for evaluation.
Review of the facility's revised November 2016 policy Change in Resident Condition states that any sudden
serious change in a resident's condition manifested by a marked change in physical or mental behavior, will
be communicated to the physician with a request for a physician visit promptly and/or acute care evaluation.
It further states that the resident/resident's representative will be notified that there has been a change in
the resident's condition, and what steps are being taken.
Event ID:
Facility ID:
555342
If continuation sheet
Page 5 of 5