F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that residents skin assessments were
completed to prevent pressure injuries (a wound or sore that develops from prolonged pressure on the skin,
usually over a bony prominence such as heels, knees, elbows, hips, shoulders, and tailbone) for one of four
sampled residents (Resident 1) when Resident 1's stage 3 (Full-thickness loss of skin. Dead and black
tissue may be visible) pressure injury was identified on 6/3/25, 31 days after being admitted to the facility.
This failure resulted in Resident 1 developing a stage 3 pressure injury, which prolonged his stay in the
facility because the facility he was to be discharged to would not accept him with a pressure injury. During a
review of Resident 1's admission Record (a summary of important information regarding a patient which
includes patient identification, past medical history, insurance status, care providers, family contact
information and other pertinent information), dated 8/19/25 , the admission record indicated Resident 1 was
admitted to the facility on [DATE] for rehabilitation due to a fall that resulted in a left partial hip replacement
(a surgical procedure where only the damaged part of the hip joint is replaced with an artificial implant).
Resident 1 had a history that included type 2 diabetes mellitus (DM - high levels of sugar in the
blood).During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool used to
identify resident cognitive and physical function) assessment, dated 8/15/2025, Resident 1's MDS
assessment indicated Resident 1's Brief Interview for Mental Status (BIMS -assessment of cognitive status
for memory and judgment) assessment score was 15 out of 15 (0-7 severe cognitive impairment, 8-12
moderate cognitive impairment, 13-15 no cognitive impairment) indicating no cognitive impairment. During
a concurrent observation and interview on 8/19/25 at 11:08 a.m. with Resident 1 in Resident 1's room,
Resident 1 was observed lying in bed with his left leg elevated on a pillow. Resident 1 stated his left foot
was elevated on a pillow due to an injury on his left heel. Resident 1 stated he got an injury to his left heel
while at the facility and did not have the injury prior to admission. Resident 1 stated he was not as mobile
as he was prior to coming to the facility due to his fall and subsequent hip surgery. Resident 1 stated he
needed assistance from facility staff with repositioning himself in bed and showering. During an interview
on 8/19/25 at 1:15 p.m. with the Certified Nursing Assistant (CNA) 1, CNA 1 stated Resident 1's skin was
assessed for redness, bruises, or skin tears during showers, while changing his clothes, and during
positioning. The CNA stated they used a shower assessment (a process of closely observing a resident's
skin and overall condition during bathing to identify any abnormalities or changes that require further
attention) to help identify skin issues during Resident 1's shower times. CNA 1 stated Resident 1's bony
prominences (a part of the skeleton where a bone is close to the surface of the skin) were assessed for
redness or signs of pressure injury during shower times. CNA 1 stated any changes found on Resident 1's
skin during shower times would have been recorded on the shower assessment form, reported to the nurse
for further assessment, and turned into the Director of
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555347
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555347
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
North Starr Postacute Care
180 Starr Avenue
Turlock, CA 95380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Actual harm
Residents Affected - Few
Nursing (DON). During an interview on 8/19/25 at 2:34 p.m. with the DON, the DON stated Resident 1's left
heel pressure injury was acquired at the facility. The DON stated on 6/3/25, when staff noticed Resident 1's
pressure injury, it was a dark black color. The DON stated it was not typical for a resident to develop a
pressure injury 31 days after admission. During a concurrent interview and record review on 8/20/25 at
10:42 a.m. with the Licensed Vocational Nurse (LVN) 1, Resident 1's Nurse's Note (NN), dated 5/3/25, was
reviewed. The NN indicated Resident 1 was admitted to the facility on [DATE] from an acute care hospital
for a left femur (the bone of the?thigh) fracture. LVN 1 stated Resident 1 was pretty immobile (not able to
move) at the time of his admission. LVN 1 stated Resident 1, stayed in bed, afraid to get up due to his fall at
home.During a concurrent interview and record review on 8/20/25 at 10:45 a.m. with LVN 1, Resident 1's
Advanced Skilled Evaluation (ASE), dated 5/4/25, was reviewed. The Advanced Skilled Evaluation indicated
Resident 1's skin was .warm and dry, skin color WNL (within normal limits) . LVN 1 stated Resident 1 had
no issues noted with his skin on admission other than his surgical site. LVN 1 stated the ASE's were done
daily and were a head-to-toe assessment. During a concurrent interview and record review on 8/20/25 at
10:50 a.m. with LVN 1, Resident 1's ASE, dated 6/1/25, was reviewed. The (ASE) indicated Resident 1's
skin was . warm and dry, skin color WNL . LVN 1 stated Resident 1 had no issues noted with his skin on
6/1/25.During a concurrent interview and record review on 8/20/25 at 10:55 a.m. with LVN 1, Resident 1's
Nurse's Note, dated 6/3/25, was reviewed. The Nurse's Note indicated, Note Text: writer was notified that
resident had a sore on his left heel . writer assessed . noted a large dark red sore to left heel measuring
5cm x 5cm (centimeters - a metric unit of length) . open area around the edges of the sore and clear
drainage. LVN 1 stated she was the writer of the Nurse's note. LVN 1 stated she was notified of Resident 1's
pressure injury by a CNA. LVN 1 stated she thought that a CNA noticed Resident 1's pressure injury while
they were changing his socks.During a concurrent interview and record review on 8/20/25 at 11 a.m. with
LVN 1, Resident 1's Initial Wound Evaluation & Management Summary, dated 6/5/25, was reviewed. The
Initial Wound Evaluation & Management Summary indicated, Stage: Unstageable DTI (deep tissue injury damage to the muscles, fat, or other underlying tissues that occurs while the outer skin still looks intact,
often appearing as a bruise-like discoloration) with intact skin . Skin: intact with purple/ maroon
discoloration . Electronically signed by: [Wound Doctor]. LVN 1 stated a DTI is a pressure injury that starts
underneath the skin. LVN 1 stated a DTI develops over time, because of pressure. LVN 1 stated Resident 1
would not have developed a DTI between his last Advanced Skilled Evaluation on 6/1/25 and 6/3/25 when
the pressure injury was noticed by a CNA. LVN 1 stated Resident 1's pressure injury should have been
evident prior to 6/3/25. LVN 1 stated she looks at residents' bony prominences when doing the Advanced
Skilled Evaluations. LVN 1 stated the heel is considered a bony prominence and should be checked for
redness or other signs of a pressure injury LVN 1 stated it was difficult to observe and complete an
assessment of Resident 1's heels due to his hip surgery. LVN 1 stated Resident 1's heels should have been
checked during repositioning and showers. LVN 1 stated it is important to check bony prominences to
prevent pressure injury. LVN 1 stated Resident 1 could have experienced a prolonged rehabilitation due to
his pressure injury. LVN 1 stated that she expected CNAs to look thoroughly at residents' skin during
repositioning and shower times and notify the nurse of any skin changes. During an interview on 8/20/25 at
11:21 a.m. with CNA 1, CNA 1 stated the shower assessment form was called a Skin Monitoring:
Comprehensive CNA Shower Review. CNA 1 stated the Skin Monitoring: Comprehensive CNA Shower
Review form prompted the CNAs to look at residents' heels and other bony prominences. CNA 1 stated
these areas are looked at to identify any pressure injuries. During an interview on 8/20/25 at 11:45 a.m.
with the DON, the DON stated the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555347
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555347
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
North Starr Postacute Care
180 Starr Avenue
Turlock, CA 95380
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
nurse should have looked for redness and changes in skin color, or texture, when doing Resident 1's skin
assessments. The DON stated the nurse should have looked at areas more prone to pressure during their
assessments, which included Resident 1's heels. The DON stated a DTI occurs over time and is the result
of prolonged pressure. The DON stated a DTI would not develop overnight. The DON stated the CNAs and
nurses should have noticed Resident 1's pressure injury prior to 6/3/25. The DON stated CNAs should have
noticed any skin changes for Resident 1 during shower times or repositioning. The DON stated nurses
should have identified skin changes for Resident 1 during assessments. The DON stated she expected the
CNAs and nurses to look at bony prominences for signs of pressure injury. The DON stated Resident 1's
pressure injury could take a long time to heal due to his medical history of type 2 DM which causes wounds
to heal slowly. The DON stated the facility should have identified the pressure injury sooner, before it
progressed. The DON stated Resident 1 was not admitted to the assistive living facility due to his stage 3
pressure injury. During an interview on 8/20/25 at 12:33 p.m. with the Administrator (ADM), the ADM stated
pressure injuries should be prevented in the facility. The ADM stated staff should have assessed residents'
skin before a pressure injury developed. The ADM stated that staff should have been more careful in
identifying pressure injuries for Resident 1 since he was immobile due to hip surgery and because of his
type 2 DM. During a review of Resident 1's Skin Monitoring: Comprehensive CNA Shower Review (CSR),
dated 6/2/25, the CSR indicated, .Resident: Resident 1 . Perform a visual assessment of a resident's skin
when giving the resident a shower . Use this form to show the exact location and description of the
abnormality . The CSR indicated Resident 1's heels had no redness or discoloration. During a review of the
facility's policy and procedure (P&P) titled, Pressure Injuries Overview, dated January 2018, the P&P
indicated, This injury results from intense and/or prolonged (continuing for a long time) pressure . at the
bone-muscle interface (junction where muscle tissue connects to bone). During a review of the facility's
P&P titled, Repositioning, dated January 2018, the P&P indicated, General Guidelines: Evaluation of a
resident's skin integrity after pressure has been reduced (lower pressure on specific body areas) or
redistributed (more evenly spread pressure across a larger surface area) should give the development and
implementation of repositioning plans . Evaluation: Evaluate the resident for an existing pressure ulcer.
During a review of the facility's P&P titled, Shower, dated January 2018, the P&P indicated, Observe the
resident's skin for any redness . reddish or blue-gray area of skin over a pressure point .
Event ID:
Facility ID:
555347
If continuation sheet
Page 3 of 3