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Inspection visit

Health inspection

QUARTZ HILL POST ACUTECMS #5553561 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to follow the most recent care plan for one of two residents (Resident 1) to provide one on one checks per physician orders for safety after a recent suicide attempt. This failure had the potential to cause Resident 1 physical and psychosocial harm. Findings: A review of the facility's policy titled Depression-Clinical Protocol revised 11/2018, indicated number 2, The nurse shall assess and document/report the following: Vital signs, description of affect, level of activity and responsiveness, whether mood decline is associated with anorexia, (not eating), crying and sleeplessness; pain assessment, suicidal ideation, (If present, follow facility policy/protocol for suicide threats). A review of the facility's policy titled Suicide Threats dated 12/2007, indicated resident suicide threats shall be taken seriously and addressed appropriately. Number seven stated, If the resident remains in the facility, staff will monitor the resident's mood and behavior and update care plans accordingly, until a physician has determined that a risk of suicide does not appear to be present. A review of the facility's policy titled Care Plans, Comprehensive Person-Centered revised 3/2022, indicated Each resident's comprehensive person-centered care plan is consistent with the resident's rights to participate in the development and implementation including the right to receive the services and/or items included in the care plan. During a record review of a document titled, Care Plan revised [DATE], indicated new interventions for new problem, Resident 1 had mood problem and verbalized want to self-harm, as well as engaged in actual self-harm, cutting behavior. One on one supervision to be provided for increased visual accountability of safety and wellness of patient. Every fifteen-minute checks for safety, daily visits daily with DSS for 72 hours, and longer if indicated. A review of a document titled Individual Progress Note dated [DATE] from a local hospital for Crisis evaluation indicated Resident 1 was being evaluated for danger to self, following [Resident 1] engaging in cutting behavior, he has a superficial cut to the left wrist. Resident 1 was admitted to the facility on [DATE] for diagnoses that included repeated falls, injury of the head, and major depressive disorder (a persistently low or depressed mood that causes a (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 555356 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555356 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/30/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Quartz Hill Post Acute 2120 Benton Drive Redding, CA 96003 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656 sense of loss and sadness, and anxiety (feeling of uneasiness, worry and fear of everyday life). Level of Harm - Minimal harm or potential for actual harm During a record review for Resident 1, a document titled Minimum Data Set (MDS, a resident assessment), dated [DATE] indicated Resident 1 had a slight cognitive impairment, (ability to think, reason, and recall) with a Brief Interview Mental Status score of 10. Residents Affected - Few During a record review for Resident 1, a document titled Social Service Note dated [DATE], indicated Follow up to recent event: Resident 1 self-harming by cutting wrist causing a superficial laceration. During an interview on [DATE] at 7:30 am, Licensed Nurse (LN) A stated, Yes, Resident 1 is still on every fifteen-minute checks related to a suicide attempt. During an observation on [DATE] at 7:45 am through 8:45 am, no fifteen minutes were completed for Resident 1 from any staff members, which was in the updated care plan for safety. During an observation on [DATE] at 7:35 am, Resident 1 was eating breakfast while sitting on the side of the bed. Left wrist had a Band-Aid with dried, dark red colored substance. During an interview on [DATE] at 7:50 am, Resident 1 (tearful) stated, Yes, I am sad. My wife died a couple of months ago; she was my wife for over 60 years. I feel so lost without her, just lost. I miss her, I met my wife in grade school. I was supposed to go home after rehab. I tried to cut my wrist, but all I had was a butter knife. Resident 1 confirmed left wrist Band-Aid had dried blood from cutting his wrist. During an interview with the physician on [DATE] at 8:20 am, the physician confirmed every fifteen-minute checks should be completed on Resident 1 for safety related to recent self-harm attempt on [DATE], and recent hospitalization for suicide attempt. During a follow up interview on [DATE] at 8:30 am, Resident 1 stated, I am so sad, I miss my wife, tearful at intervals. No one understands, my wife was my best friend, I was supposed to go home and not live here. I don't want to hurt my son, but I am just lost. I can't stop feeling this way. A document titled Safety Check log for Resident 1, undated indicated no fifteen-minute checks were completed for 8:00 am, 8:15 am, 8:30 am and 8:45 am on [DATE]. These time periods were blank and no initials. During an interview on [DATE] at 9:10 am, Director of Nursing (DON) stated, Yes, I was called about Resident 1 and came in on a Holiday and updated the care plan to complete every fifteen-minute checks. The staff should be doing every fifteen-minute checks, the Certified Nursing Assistants, (CNA) should be getting verbal reports from the nurses. During a record review of Resident 1's medical record a document titled Physician Verbal Order , dated [DATE] at 9:21 am, indicated One on one for resident, 24 hours a day, every shift, for observation for three days, 24 hours a day for 72 hours. During an interview on [DATE] at 9:56 am, the Director of Social Services stated, I knew Resident 1 had not been paid by the Veteran's Administration (VA) for 90 days and he was upset his money was late. I did not know his wife had passed. I will call the VA back to find out if they are working on (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555356 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555356 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/30/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Quartz Hill Post Acute 2120 Benton Drive Redding, CA 96003 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656 it. Level of Harm - Minimal harm or potential for actual harm During an interview on [DATE] at 10:35 am, CNA B stated, From my understanding, I thought it was me and the nurse doing the checks on Resident 1, not just me. I did not get report from the nurse this morning, I was running late. Residents Affected - Few During an interview on [DATE] at 11:30 am, the Administrator confirmed Resident 1 had 24-hour supervision effective 10:00 am [DATE] for three days per physician order and a new appointment was made for the VA to evaluate depression. During an interview on [DATE] at 11:35 am, the Director of Nursing (DON) confirmed Resident 1's care plan was revised, but not followed by staff. DON also confirmed the fifteen-minute checks were not completed on [DATE] from 8:00 am to 8:45 am, and the recording log was blank for those time frames. DON confirmed the nurse did not give report or communicate to the CNAs on [DATE] on the hall for safety, supervision of Resident 1. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555356 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0656GeneralS&S Dpotential for harm

    F656 - Comprehensive Care Plans

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

FAQ · About this visit

Common questions about this visit

What happened during the July 30, 2023 survey of QUARTZ HILL POST ACUTE?

This was a inspection survey of QUARTZ HILL POST ACUTE on July 30, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at QUARTZ HILL POST ACUTE on July 30, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be ..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.