F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that one of five sampled residents
(Resident 2), received assistance with activities of daily living (ADLs) to attain or maintain their
independence when routine and scheduled showers and bathing were not completed.
Residents Affected - Few
This failure had the potential to result in Resident 2 feeling depressed with poor self-esteem, and had the
potential to contribute to skin breakdown, infection, and negatively impact their ability to attain or maintain
their highest practicable level of well-being.
Findings:
A review of the facility's policy revised 2/2018, titled, Bath, Shower/Tub, indicated the purposes of this
procedure are to promote cleanliness, provide comfort to the resident, and to observe the condition of the
resident's skin. This facility's policy also indicated to Notify the supervisor if the resident refuses the
shower/tub bath.
A review of the facility's policy revised 2/2021, titled, Dignity, indicated, Each resident shall be cared for in a
manner that promotes and enhances his or her sense of well-being, level of satisfaction with life, and
feelings of self-worth and self-esteem. This facility's policy also indicated residents are treated with respect
and dignity at all times, and individual needs and preferences of the resident are identified through the
assessment process.
During a review of Resident 2's medical record, the admission Record, indicated Resident 2 was admitted
to the facility on [DATE] with diagnoses that included fracture of left femur (broken thigh bone), diabetes (a
disease when too much sugar is in the blood), high blood pressure, heart disease, acquired absence of
kidney, and dependence on renal (kidney) dialysis (removes toxins from the blood).
During a review of Resident 2's care plan, a focus dated 4/2/24 indicated Resident 2 had a potential/actual
impairment to skin integrity, and this care plan indicated an intervention for staff to Keep skin clean and dry,
use lotion on dry skin to maintain or develop clean and intact skin by 6/14/24/24. This care plan dated
4/2/24 also indicated, Resident 2 has an ADL (activities of daily living are hygiene, toileting, grooming,
bathing, and eating) deficit, and needs assistance.
A Review of Resident 2's Minimum Data Set (MDS, a resident tool assessment) dated 4/8/24, indicated
Resident 2 required maximal assistance assist during activities of daily living such as transfers in and out of
bed and bathing. Resident 2 had a BIMS (brief interview for mental status) score of 8, indicating Resident 2
with a severe impairment and was not competent to make his own decisions.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555356
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555356
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Quartz Hill Post Acute
2120 Benton Drive
Redding, CA 96003
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During a review of Resident 2's medical record dated 4/2024 and 5/2024, a document titled, Documentation
Survey Report v2, indicated indicated Resident 2 had one shower from 4/1/24 through 5/29/24, and this
shower was completed and documented on 5/9/24. This document also indicated no refusals of baths or
showers were documented.
During an interview on 6/21/24 at 4:10 pm, the Director of Nursing (DON) confirmed Resident 2 only had
one shower for the entire months of April 2024, and May 2024. DON stated, This resident is fragile, and the
showers help with skin assessments needed. I confirm the showers should have been completed, even if
we had to change days to accommodate dialysis schedule.
Event ID:
Facility ID:
555356
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555356
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Quartz Hill Post Acute
2120 Benton Drive
Redding, CA 96003
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, record review, and the facility's policy, the facility failed to complete assessments and add
pertinent interventions on the care plan developed for one of three residents, (Resident 2) requiring renal
(kidney) dialysis.
Residents Affected - Few
This failure had the potential for re-hospitalization, and a negative clinical outcome.
Findings:
A review of the facility's policy revised 9/2010, titled, End-Stage Renal Disease, Care of the Resident with,
indicated residents with end-stage renal (ESRD, kidney disease) will be cared for according to currently
recognized standards of care. This policy also indicated staff caring for residents with ESRD, including
residents receiving dialysis (removing toxins from the body) care outside the facility, shall be trained in the
care and special needs of these residents. Number five of this policy indicated the resident's
comprehensive care plan will reflect the resident's needs related to ESRD/dialysis care.
A review of Resident 2's medical record, the admission Record, indicated Resident 2 was admitted to the
facility on [DATE] with diagnoses that included fracture of left femur (broken thigh bone), diabetes (a
disease when too much sugar is in the blood), high blood pressure, heart disease, acquired absence of
kidney, and dependence on renal (kidney) dialysis (removes toxins from the blood).
A Review of Resident 2's Minimum Data Set (MDS, a resident tool assessment) dated 4/8/24, indicated
Resident 2 required maximal assistance assist during activities of daily living such as transfers in and out of
bed and bathing. Resident 2 had a BIMS (brief interview for mental status) score of 8, indicated Resident 2
had a severe impairment and was not competent to make his own decisions.
A review of Resident 2's care plan, a focus dated 4/2/24 indicated Resident 2 had a problem listed for
dialysis, and this care plan did not include post dialysis assessments, to include assessment of Resident
2's left arm fistula (a surgical procedure that creates a connection between an artery and vein for dialysis
access) for bleeding, and for all staff to not obtain a blood pressure in the Left arm.
A review of Resident 2's Active Orders dated 5/28/24, indicated to remove pressure dressing to dialysis
fistula site fours hours post treatment one time a day on every Monday, Wednesday, and Friday. These
Active Orders, also indicated Resident 2 goes to a local dialysis center every Tuesday, Thursday, and
Saturday which would indicate this dialysis order for dressing removal was prescribed for the wrong days
for dressing removal.
During an interview on 6/24/24 at 12:30 pm, the Director of Nursing (DON) confirmed the facility did not
follow their policy and procedure for dialysis care for Resident 2 and post dialysis assessments were not
completed for Resident 2.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555356
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555356
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Quartz Hill Post Acute
2120 Benton Drive
Redding, CA 96003
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, and interview, the facility failed to clean the assistive devices used to transfer
residents for five out of six mechanical lifts.
Residents Affected - Some
This failed action had the potential for the spread of infection to clients, staff, and visitors.
Findings:
A review of the facility's policy revised 7/2017, titled, Lifting Machine, Using a Mechanical, indicated the
purpose of this procedure is to establish the general principles of safe lifting using a mechanical lifting
device. This policy also indicated to wash and sanitize lift according to manufacturer's instructions, disinfect
lift surfaces, wipe with a clean towel until dry.
During concurrent observations and interviews on 6/21/24 at 12:09 through 12:24 pm with Licensed Nurse
(LN) 1, five out of six mechanical lifts were soiled with cumulative dust, sticky yellow and brown colored
substances, dried food particles, and grime. LN 1 confirmed these lifts were not clean and could cause the
spread of infection to other residents, staff, and visitors and needed to be cleaned as soon as possible.
During an interview on 6/21/24 at 12:30 pm, the Administrator (Admin) confirmed that five mechanical lifts
were not clean. Admin stated, We use a contract outside agency for cleaning equipment, I will call the
agency and get these lifts cleaned immediately. We take pride in our facility being clean, we may need to
increase the days the lifts are cleaned to keep in order for use.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555356
If continuation sheet
Page 4 of 4