F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the provision of necessary respiratory
care and treatments were consistent with professional standards of practice, when the licensed staff failed
to properly document the residents' use of PRN (as needed) oxygen (O2) for three of four residents
reviewed (Resident 1-3), and in addition the facility failed to ensure oxygen was administered with a
physician's order for Resident 4.
Residents Affected - Some
These failures had the potential to result in inconsistent assessments and respiratory care interventions
and increased the potential risk for changes in the resident ' s respiratory status to go untreated.
Findings:
On March 27, 2023, at 12:50 p.m., an unannounced visit was conducted at the facility for a quality of care
concern.
On March 27, 2023, at 1:15 p.m., Resident 2 was observed lying in bed. Oxygen was observed via nasal
cannula (NC-a thin plastic tube used to deliver oxygen through the nose) at 3 liters per minute (L/m).
Resident 2 stated he wore the oxygen continuously.
On March 27, 2023, at 1:23 p.m., Resident 3 was observed sitting in a wheelchair watching television.
Resident 3 was observed with oxygen at 3L/m via NC connected to an oxygen tank on the back of his
wheelchair. Resident 3 stated he used the oxygen continuously.
On March 27, 2023, at 1:25 p.m., Resident 4 was observed sitting on the edge of the bed. Resident 4 was
observed with oxygen at 2L/m via NC. Resident 4 stated she used the oxygen continuously since admission
to the facility and even took an oxygen tank with her to therapy.
On March 27, 2023, Resident 1 ' s record was reviewed. Resident 1 was admitted to the facility on [DATE],
with diagnoses which included acute respiratory failure (sudden impairment in breathing), congestive heart
failure (CHF-heart condition were the heart does not pump blood adequately), pneumonia (lung infection),
and atrial fibrillation (irregular heart rhythm).
Review of Resident 1 ' s Physician Order Summary indicated, .OK to titrate O2 at 2-4 L/min via nasal
cannula PRN to keep O2 SAT (saturation-the amount of oxygen in the blood) .> (greater than) 92% .
dated March 12, 2022.
Review of Resident 1 ' s Skilled Charting indicated the following:
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
555365
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555365
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Terrace Care Center
11162 Palm Terrace Lane
Riverside, CA 92505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
-March 18, 2022, .O2 sats .96% .Method .Oxygen via Nasal .O2 2lpm (per minute) via nasal cannula .
Level of Harm - Minimal harm
or potential for actual harm
-March 19, 2022, .O2 sats .96.0% .Method .Room Air (not using oxygen supplement) .On Oxygen .Cont on
O2 via NC . (no documentation of the flow rate for the oxygen given)
Residents Affected - Some
-March 20-22, 2022, .O2 sats .Method .Oxygen via Nasal .Cont (continues) on O2 via NC . (no
documentation of the flow rate for the oxygen given)
-March 23, 2022, .O2 sats .98% .Method .Room Air .
-March 24-25, 2022, .O2 sats .Method .Oxygen via Nasal .on O2 2lpm via nasal cannula .
-March 26, 2022, .O2 sats .95.0% .Method .Room Air .
-March 27-29, 2022, .O2 sats .Method .Oxygen via Nasal .On Oxygen .via nasal cannula continuously . (no
documentation of the flow rate for the oxygen given)
-March 30, 2022, .O2 sats .96% .Method .Oxygen via Nasal .O2 2lpm via nasal cannula .
-March 31, 2022, .O2 sats .97% .Method .Oxygen via Nasal .O2 2lpm via nasal cannula . and
-April 1, 2022, .O2 sats .96.0% .Method .Oxygen via Nasal .On Oxygen .via nasal cannula continuously .
(no documentation of the flow rate for the oxygen given)
Review of Resident 1 ' s electronic medication administration record (eMAR). For March 2022, indicated,
oxygen was applied March 12, 2022, at 1:46 p.m., for O2 sat of 88% and was effective. There was no other
documentation in Resident 1 ' s eMAR to indicate oxygen was used for Resident 1, and the rationale for
usage.
Review of Resident 1 ' s nursing progress note dated March 12, 2022, at 1:47 p.m., indicated, .O2 PRN
administered rechecked O2, sat reads 97% . There was no documentation regarding oxygen flow rate and
length of time administered.
Review of Resident 1 ' s nursing progress note dated March 19, 2022, at 2:44 a.m., indicated, . O2 sat 96%
on O2 2lpm via nasal cannula . There was no documentation regarding Resident 1 ' s need for O2 to be
administered and length of use.
Review of Resident 1 ' s nursing progress note dated April 2, 2022, at 8:53 a.m., indicated, .O2 SAT 84%
on 10L NRBM (non-rebreathing mask) .
There was no other documentation of Resident 1 ' s need for oxygen and her continued use as indicated in
the daily skilled notes.
On March 27, 2023, Resident 2 ' s record was reviewed. Resident 2 was admitted to the facility on [DATE],
with diagnoses which included acute and chronic respiratory failure, and chronic obstructive pulmonary
disease (COPD-a lung disease that makes breathing difficult).
Review of Resident 2 ' s Physician Order Summary indicated, .OK to titrate O2 at 2-4 L/min via nasal
cannula PRN to keep O2 SAT .> 92% . dated January 31, 2023, and changed to .OK to titrate O2 at
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555365
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555365
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Terrace Care Center
11162 Palm Terrace Lane
Riverside, CA 92505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
2.5-4 L/min via nasal cannula PRN to keep O2 SAT .> 92% . dated February 22, 2023.
Level of Harm - Minimal harm
or potential for actual harm
Review of Resident 2 ' s Skilled Charting indicated the following:
-March 12-13, 2023, .O2 sats .98.0% .Room Air .
Residents Affected - Some
-March 14, 2023, .O2 sats .95.0% .Method .Oxygen via Nasal .oxygen at 2.5 L/min via nasal cannula .
-March 15, 2023, .O2 sats .97% .Method .Oxygen via Nasal .o2 via nc . (no documentation of the flow rate
for the oxygen given)
-March 16-17, 2023, .O2 sats .98.0% .Method .Room Air .
-March 18, 2023, .O2 sats .98.0% .Method .Oxygen via Nasal .Administer oxygen at 2.5L/min .
-March 19, 2023, .O2 sats .98.0% .Method .Room Air .
-March 20, 2023, at 12:58 a.m., .O2 sats .98.0% .Method .Room Air .
-March 20, 2023, at 2:54 p.m., .O2 sats .96% .Method .Room Air .Oxygen Therapy .Oxygen used .via nasal
cannula . (no documentation of the flow rate for the oxygen given)
-March 22-23, 2023, .O2 sats .98.0% .Method .Room Air .
-March 24, 2023, .O2 sats .96.0% .Method .Oxygen via Nasal . Administer oxygen at 2.5L/min .
-March 25, 2023, .O2 sats .98.0% .Method .Room Air . and
-March 26, 2023, .O2 sats .96.0% .Method .Oxygen via Nasal .No Respiratory treatments . (no
documentation of the flow rate for the oxygen given)
Review of Resident 2 ' s eMAR for March 2023, indicated, .OK to titrate O2 at 2.5-4 L/min via nasal cannula
PRN to keep O2 SAT .> 92% . There was no documentation in the eMAR to indicated Resident 2 used
the PRN oxygen, and the rationale for the oxygen usage in the resident's progress notes.
On March 27, 2023, Resident 3 ' s record was reviewed. Resident 3 was admitted to the facility on [DATE],
with diagnoses which included pneumonia, acute respiratory failure, and congestive heart failure.
Review of Resident 3 ' s Physician Order Summary indicated, .PRN OXYGEN at 2-4 L/MIN VIA NASAL
CANNULA . dated March 7, 2023.CONTINUOUS OXYGEN AT 3L/MIN VIA NASAL CANNULA . dated
March 7, 2023.PRN OXYGEN AT 3-4 L/MIN VIA NASAL CANNULA . dated March 14, 2023.
Review of Resident 3 ' s Skilled Charting indicated the following:
-March 12, 2023, .O2 sats .96.0% .Method .Room Air .
-March 13-18, 2023, .O2 sats .96.0% .Method .Oxygen via Nasal .on O2 at 3 l per min via nasal cannula .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555365
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555365
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Terrace Care Center
11162 Palm Terrace Lane
Riverside, CA 92505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
-March 19, 2023, .O2 sats .97.0% .Method .Room Air .O2 2lpm via nasal cannula .
Level of Harm - Minimal harm
or potential for actual harm
-March 20-22, 2023, .O2 sats .98.0% .Method .Oxygen via Nasal .On O2 at 3l per min via nasal cannula .
-March 23, 2023, .O2 sats .98.0% .Method .Room Air .No Respiratory treatments .
Residents Affected - Some
-March 24-26, 2023, .O2 sats .96.0% .Method .Oxygen via Nasal .On O2 at 3 l per min via nasal cannula .
Review of Resident 3 ' s eMAR for March 2023, indicated, .PRN OXYGEN at 2-4 L/MIN VIA NASAL
CANNULA . There was no documentation in the eMAR to indicated Resident 3 used the PRN oxygen, and
the rationale for the oxygen usage. Further review indicated documentation of Resident 3 ' s continuous
oxygen use although the order was changed March 14, 2023, to PRN. There was no documentation of the
rationale for Resident 3 ' s continuous oxygen usage in the resident's progress notes.
On March 27, 2023, Resident 4 ' s record was reviewed. Resident 4 was admitted to the facility on [DATE],
with diagnoses which included unspecified asthma (a lung condition that can make breathing difficult), and
atrial fibrillation.
Review of Resident 4 ' s Physician Order Summary including discontinued and completed indicated,
.CONTINUOUS OXYGEN AT (2-3) L/MIN VIA NASAL CANNULA . dated March 27, 2023 (day of
investigation).
Review of Resident 4 ' s Skilled Charting indicated the following:
-March 7-10, 2023, .O2 sats .Method .Room Air .
-March 11, 2023, .O2 sats .97.0% .Method .Oxygen via Nasal .2 l per min via nasal cannula .
-March 12, 2023, .O2 sats .97.0% .Method .Oxygen via Nasal .No Respiratory treatments .
-March 13, 2023, .O2 sats .95.0% .Method .Oxygen via Nasal .2 l per min via nasal cannula .
-March 14-15, 2023, .O2 sats .Method .Room Air .
-March 16, 2023, .O2 sats .96.0% .Method .Oxygen via Nasal .No Respiratory treatments .
-March 17, 2023, .O2 sats .97.0% .Method .Oxygen via Nasal .2 l per min via nasal cannula .
-March 19-20, 2023, .O2 sats .Method .Room Air .
-March 21, 2023, .O2 sats .98.0% .Method .Oxygen via Nasal .2 l per min via nasal cannula . and
-March 22, 2023, .O2 sats .Method .Room Air .
There was no documented physician order for Resident 4 ' s oxygen usage prior to March 27, 2023.
On March 27, 2023, at 4:01 p.m., an interview was conducted with Certified Nursing Assistant (CNA) 1.
CNA 1 stated she provided care to Resident 4. CNA 1 stated Resident 4 wore oxygen continuously.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555365
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555365
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Terrace Care Center
11162 Palm Terrace Lane
Riverside, CA 92505
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
CNA 1 stated she was unsure how long Resident 4 had been using oxygen.
Level of Harm - Minimal harm
or potential for actual harm
On March 27, 2023, at 4:13 p.m., an interview was conducted with Licensed Vocational Nurse (LVN) 1. LVN
1 stated all PRN medication should be documented when given and the residents response to treatment.
LVN 1 stated oxygen was considered a medication and need to be charted in the eMAR and the progress
notes to indicate usage and response. LVN 1 stated progress notes needed to include all medication
including oxygen. LVN 1 stated oxygen use should be monitored for the resident ' s response to usage and
why PRN oxygen was applied. LVN 1 stated she provided care to Resident 4. LVN 1 stated Resident 4 had
been on oxygen since admission.
Residents Affected - Some
During a concurrent record review, LVN 1 stated there was no documentation in the eMAR or in the
progress notes to indicate why Resident 2 and 3 needed PRN oxygen. LVN 1 stated there was no
documentation of the rate of flow of oxygen in the eMAR. LVN 1 stated there was no documentation of the
response of the residents after the PRN oxygen was applied. LVN 1 stated there was no physician order for
Resident 4 ' s oxygen. LVN 1 stated Resident 4 should have an order for her oxygen usage, and there
should be accurate documentation of all the residents use of oxygen and there was not. LVN 1 stated the
residents had potential to have a change in their respiratory status that could go undetected by staff and/or
the physician.
On March 27, 2023, at 4:30 p.m., an interview was conducted with LVN 2. LVN 2 stated all PRN medication
needed to be documented in the eMAR and should also be documented in the progress note. LVN 2 stated
oxygen was considered a medication and there should be documentation when a resident required PRN
usage.
During a concurrent record review, LVN 2 stated Resident 2 had a PRN oxygen order. LVN 2 stated there
was no documentation when Resident 2 had the oxygen applied and the response. LVN 2 stated there
should be documentation and there was not. LVN 2 stated Resident 4 had been wearing oxygen while at
the facility without a physician order. LVN 2 stated Resident 4 should have had a physician order to use the
oxygen and she did not.
Review of the facility policy titled, Oxygen Therapy revised February 2022, indicated, .The resident ' s
preliminary and comprehensive assessment should address .That the oxygen therapy is needed .How
often the oxygen is to be administered .Charting and Documentation .The rate of flow, route .The reason for
PRN administration .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555365
If continuation sheet
Page 5 of 5