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Inspection visit

Health inspection

Asistencia Villa Healthcare CenterCMS #5553791 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow their policy and procedure to ensure the removal of medication from the medication cart immediately upon receipt of a physician order to discontinue an order to prevent error in administration of medication for one of four sampled residents (Resident 1). Residents Affected - Few This failure had the potential to place a clinically compromised Resident 1's health and safety at risk when Resident 1 was administered a medication that had already been discontinued. Findings: During a review of Resident 1 ' s admission record, the face sheet (contains demographic and medical information), indicated Resident 1 was admitted on [DATE], with a diagnosis that included polyneuropathy, unspecified ( is a damage or disease affecting peripheral nerves [made of fibers that send messages from the brain and spinal cord] roughly the same areas on both sides of the body, featuring weakness, numbness, and burning, pain). During a review of the clinical record for Resident 1 the Brief Interview for Mental Status (BIMS- screening tool to identify and monitor cognitive decline), dated July 18, 2024, indicated, Resident 1 ' s score was a 11, which indicated Resident 1 had no mental impairment. During an interview with the registered nurse supervisor (RN 1) on July 25, 2025, at 12:40 PM, RN 1 stated that one of the licensed vocational nurses (LVN 1) approached and informed him on July 24, 2024, that he had given a medication to Resident 1 that had already been discontinued. When inquired about the process of discontinuing a medication, the RN 1 explained that upon receiving an order to discontinue medication, the supervisor typically instructs the charged nurses to remove it from the resident ' s medication cart and dispose of it in the pharmacy container. During an interview with the administrator (ADM 1) on July 25, 2024, at 2:05 PM, ADM 1 acknowledged that LVN 1 made a medication error by administering discontinued medication to Resident 1. When questioned about the process for discontinuing medication, the Administrator 1 stated a discontinued medication should promptly remove from the cart to prevent inadvertent medication administration. The ADM 1 mentioned that in this instance, the medication was not removed from the medication cart by the staff who received the order to discontinue it on July 22, 2024. The medication remained in the medication cart despite being discontinued, ultimately contributing to the medication error. During a telephone interview with LVN 1 on July 30, 2024, at 2:54 PM, LVN 1 stated he administered a discontinued medication Methocarbamol (a muscle relaxant) on July 24, 2024, at 12:00 PM. When (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555379 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555379 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/25/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Asistencia Villa Healthcare Center 1875 Barton Rd Redlands, CA 92373 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few questioned how he noticed the error, LVN 1 explained he recognized it himself, and the grandson of Resident 1, also noticed the mistake and brought it to his attention. When questioned about the procedure of discontinuing medication. LVN 1 explained the initial step is to remove the medication from the medication cart. LVN 1 also acknowledged being busy at that time and failing to notice that the medication had already been discontinued, despite the medications still being in the medication cart. Furthermore, LVN 1 stated the presence of the medication in the medication cart contributed to the medication error. LVN 1 accepted responsibility for the mistake and expressed that he is accountable for it. During a review of Resident 1 ' s order summary dated July 22, 2024, at 4:13 PM, the order summary indicated that one tablet of Methocarbamol oral tablet 500 milligrams (MG-unit of measurement) was to be given by mouth three times a day for musculoskeletal pain, and this was discontinued on July 22, 2024, at 4:12 PM. Upon further review of Resident 1 ' s progress notes dated July 24, 2024, at 3:45 PM, which was created by LVN 1, the progress note indicated the medication Methocarbamol was administered despite having been discontinued on July 22, 2024. During the review of the facility- provided document titled Discontinued Medications - Disposal policy and procedure manual, dated March 2024, it was noted that the procedure states, Medication shall be removed from the medication cart immediately upon receipt of an order to discontinue in order to avoid inadvertent administration . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555379 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

FAQ · About this visit

Common questions about this visit

What happened during the July 25, 2024 survey of Asistencia Villa Healthcare Center?

This was a inspection survey of Asistencia Villa Healthcare Center on July 25, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Asistencia Villa Healthcare Center on July 25, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.