F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to follow their policy and procedure to ensure the
removal of medication from the medication cart immediately upon receipt of a physician order to
discontinue an order to prevent error in administration of medication for one of four sampled residents
(Resident 1).
Residents Affected - Few
This failure had the potential to place a clinically compromised Resident 1's health and safety at risk when
Resident 1 was administered a medication that had already been discontinued.
Findings:
During a review of Resident 1 ' s admission record, the face sheet (contains demographic and medical
information), indicated Resident 1 was admitted on [DATE], with a diagnosis that included polyneuropathy,
unspecified ( is a damage or disease affecting peripheral nerves [made of fibers that send messages from
the brain and spinal cord] roughly the same areas on both sides of the body, featuring weakness,
numbness, and burning, pain).
During a review of the clinical record for Resident 1 the Brief Interview for Mental Status (BIMS- screening
tool to identify and monitor cognitive decline), dated July 18, 2024, indicated, Resident 1 ' s score was a 11,
which indicated Resident 1 had no mental impairment.
During an interview with the registered nurse supervisor (RN 1) on July 25, 2025, at 12:40 PM, RN 1 stated
that one of the licensed vocational nurses (LVN 1) approached and informed him on July 24, 2024, that he
had given a medication to Resident 1 that had already been discontinued. When inquired about the process
of discontinuing a medication, the RN 1 explained that upon receiving an order to discontinue medication,
the supervisor typically instructs the charged nurses to remove it from the resident ' s medication cart and
dispose of it in the pharmacy container.
During an interview with the administrator (ADM 1) on July 25, 2024, at 2:05 PM, ADM 1 acknowledged
that LVN 1 made a medication error by administering discontinued medication to Resident 1. When
questioned about the process for discontinuing medication, the Administrator 1 stated a discontinued
medication should promptly remove from the cart to prevent inadvertent medication administration. The
ADM 1 mentioned that in this instance, the medication was not removed from the medication cart by the
staff who received the order to discontinue it on July 22, 2024. The medication remained in the medication
cart despite being discontinued, ultimately contributing to the medication error.
During a telephone interview with LVN 1 on July 30, 2024, at 2:54 PM, LVN 1 stated he administered a
discontinued medication Methocarbamol (a muscle relaxant) on July 24, 2024, at 12:00 PM. When
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555379
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555379
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Asistencia Villa Healthcare Center
1875 Barton Rd
Redlands, CA 92373
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
questioned how he noticed the error, LVN 1 explained he recognized it himself, and the grandson of
Resident 1, also noticed the mistake and brought it to his attention. When questioned about the procedure
of discontinuing medication. LVN 1 explained the initial step is to remove the medication from the
medication cart. LVN 1 also acknowledged being busy at that time and failing to notice that the medication
had already been discontinued, despite the medications still being in the medication cart. Furthermore, LVN
1 stated the presence of the medication in the medication cart contributed to the medication error. LVN 1
accepted responsibility for the mistake and expressed that he is accountable for it.
During a review of Resident 1 ' s order summary dated July 22, 2024, at 4:13 PM, the order summary
indicated that one tablet of Methocarbamol oral tablet 500 milligrams (MG-unit of measurement) was to be
given by mouth three times a day for musculoskeletal pain, and this was discontinued on July 22, 2024, at
4:12 PM. Upon further review of Resident 1 ' s progress notes dated July 24, 2024, at 3:45 PM, which was
created by LVN 1, the progress note indicated the medication Methocarbamol was administered despite
having been discontinued on July 22, 2024.
During the review of the facility- provided document titled Discontinued Medications - Disposal policy and
procedure manual, dated March 2024, it was noted that the procedure states, Medication shall be removed
from the medication cart immediately upon receipt of an order to discontinue in order to avoid inadvertent
administration .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555379
If continuation sheet
Page 2 of 2