F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
Based on interview and record review, the facility failed to follow it's policy and procedure on Advance
Directive (AD - a written statement of a person's wishes regarding medical treatment made to ensure those
wishes are carried out should the person be unable to communicate them) for one of 36 sampled resident's
(Resident 28). This failure had the potential to result in staff not providing to Resident 28 the appropriate
treatment in the event of emergency.
Findings:
During a review of Resident 28's clinical record it was noted there was no documented advance directive.
During an interview on 3/18/24 at 2:47 p.m. with Director of Nursing (DON), DON stated the licensed
nurses on the floor go over the admission and ask the patients if they want an AD. DON stated if they mark
a yes, the information goes over to the social worker.
During a concurrent interview and record review on 3/19/24 at 8:44 a.m. with Registered Nurse (RN) 3,
Resident 28's, Electronic Health Record (EHR- an electronic patient chart) was reviewed. Resident 28's
EHR indicated, no documented AD. RN 3 stated if the AD is checked yes, then it would go to patient family
services. RN 3 stated patient family services would complete the AD. RN 3 stated she is unable to locate
AD.
During an interview on 3/19/24 at 10:30 a.m. with Resident 28, Resident 28 stated when he was admitted
into the facility, he informed staff that he had an AD.
During an interview on 3/19/24 at 10:40 a.m. with Social Services (SS), SS stated when the nurses mark
the box yes or no on the admission assessment, it generates a clinical order for the AD. SS stated the AD
was not followed and the order was not generated.
During a review of the facility's policy and procedure (P&P) titled, Advanced Directives (AD), dated
10/16/2022, the P&P indicated, I. Upon admission to (facilty) inpatient units, skilled nursing units . all will be
asked if they have an Advanced Directive or desire more information about Advance Directives. B. If a
patient at admission states Yes they have an Advance Directive, but a copy is not readily available, then the
following will be done: 1. The Patient Access Registrar will enter Yes in the hospital information system.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 12
Event ID:
555396
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kaweah Health Skilled Nursing Center
1633 South Court Street
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure one of 36 sampled residents (Resident
23) significant change in status MDS (Minimum Data Set; Resident Assessment and Care Screening) was
accurately completed for section K (Nutritional Status) when Resident 23 received nutrition care for a
planned weight gain. This failure had the potential to result in an inaccurate MDS that could impede care
planning to meet resident's needs.
Residents Affected - Few
Findings:
During a concurrent interview and record review on 03/20/24 at 09:57 a.m., with the Registered Dietitian
(RD), Resident 23's Nutrition Note (NN), completed by RD on 9/2/22 was reviewed. Resident 23's NN,
dated 9/2/22, indicated, Weight .: 79.7 kg [175 pounds] . Ideal Body Weight Calculated: 105.2 kg [231
pounds]. RD stated the NN, dated 9/2/22, was Resident 23's admission comprehensive nutrition
assessment. RD stated, Resident 23's daily nutritional needs were assessed at 2,700 calories (a unit of
energy) a day based on 35 kcal[calories]/kg [per kilogram, a unit of mass, of body weight] of his admission
weight of 79.7 kg to promote weight gain. RD stated the goal was for Resident 23 to gain weight due to his
underweight status as evidenced by a BMI [body mass index; used as an indicator of obesity and
underweight] of 17.5, and he was 75.76% [percent] of his ideal body weight of 105.2 kg.
During a concurrent interview and record review on 03/20/24 at 02:25 p.m., with RD in the presence of
MDS Coordinator (MDSC), Director of Nursing (DON) and Assistant Director of Nursing (ADON), Resident
23's MDS titled Significant change in status assessment (SCS), dated as complete on 8/31/23 by the
MDSC was reviewed. The SCS indicated, K0200. Height and Weight: 75 inches, 211 pounds. RD stated she
completed section K (Nutritional Status) of the MDS on 8/31/2023. RD stated for the previous 30 days and
six months of the 8/31/23 MDS, Resident 23 was on a planned weight gain tube feeding regimen. RD
reviewed K0310. Weight Gain, and RD stated it was coded as 2 meaning Yes [had significant weight gain],
not on physician-prescribed weight-gain regimen. RD stated the facility was actively trying to achieve weight
gain for Resident 23, and RD stated the tube feeding orders were assessed to provide a planned weight
gain. RD stated she was not sure who was responsible for contacting the doctor to get a specific physician
order for weight gain to reflect the care and services provided to Resident 23, which was a planned weight
gain regimen. RD stated I guess it was me who should have done that.
During a concurrent interview and record review on 03/20/24 at 02:35 p.m. with MDSC, MDSC reviewed
Resident 23's MDS titled Significant change in status assessment (SCS), dated as complete on 8/31/23.
MDSC stated section K0310. Weight Gain was not completed accurately when a 2 was coded that meant
Yes, not on physician-prescribed weight-gain regimen. MDSC stated, section K0310. Weight Gain should
have been coded as a 1 which meant Yes [had weight gain], on physician-prescribed weight-gain regimen.
During a review of the facility's policy and procedure (P&P) titled, RAI Process: Skilled Nursing Care, dated
9/14/23, the P&P indicated, Policy: All disciplines participating in the Resident Assessment Instrument
(RAI) process will accurately complete their assessments. Sections to be completed. K . Responsible
Discipline: Registered Dietician. After completing a section, the discipline will sign their name, electronically
attesting to its accuracy. Then, the RN [Registered Nurse] assessment coordinator signs the assessment
(Z0500) verifying assessment completion.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555396
If continuation sheet
Page 2 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kaweah Health Skilled Nursing Center
1633 South Court Street
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
Based on observation, interview, and record review, the facility failed to ensure the head of bed (HOB) of
one of 10 sampled residents (Resident 8) was elevated at least 30 degrees while receiving enteral tube
(delivery of nutrition via a tube or catheter inserted directly into the stomach through the abdominal wall)
feedings. This failure had the potential to result in aspiration (inhaling foreign substance such as food or
liquid into the airway and lungs) and lung problems to Resident 8.
Findings:
During a review of Resident 8's Order Sheet (OS), dated10/10/23, the OS indicated, Tube Feeding
Continuous.GTUBE [enteral tube], Jevity 1.5 [formula].55 [milliliters per hour], 24 hours [per day].
During an observation on 3/18/24 at 10:24 a.m. in Resident 8's room, Resident 8 was laying on his left side
with the HOB elevated to 15 degrees as indicated by the measuring guide on the side of Resident 8's bed.
Resident 8's enteral tube feeding was running at 55 milliliters (ml) per hour.
During an interview on 3/18/24 at 10:29 a.m. with Registered Nurse (RN) 1, RN 1 stated according to policy
Resident 8's HOB should be elevated at 30 degrees while receiving enteral feeding.
During a concurrent observation and interview on 3/18/24 at 10:30 a.m. with Assistant Director of Nursing
(ADON) in Resident 8's room, ADON stated Resident 8's HOB was elevated at 15 degrees. ADON stated
Resident 8's HOB should have been elevated to a minimum of 30 degrees while receiving enteral feeding.
During a review of Resident 8's At Risk for Aspiration IPOC (IPOC-Individual Plan of Care), dated 3/29/19,
the IPOC indicated, Elevate Head of Bed during and after Meals.Position Head of Bed to Prevent
Aspiration.
During a review of the facility's policy and procedure (P&P) titled, Nutrition: Enteral Nutrition, dated
10/30/23, the P&P indicated, To provide best practice guidelines in order to prevent complications and
guide the safe management of enteral nutrition in adult inpatients.III.B. Aspiration precautions.HOB
elevated to 30-45 degrees.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555396
If continuation sheet
Page 3 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kaweah Health Skilled Nursing Center
1633 South Court Street
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure:
1. One of 36 sampled residents (Resident 190) expired medication was disposed.
2. One of 36 sampled residents (Resident 138) medication was properly labeled with an expiration date.
These failures had the potential for residents to receive expired medications which can adversely affect
residents health condition.
Findings:
1. During a concurrent observation and interview on 3/20/24 at 9:59 a.m. with LVN 2, in medication
storeroom one, Resident 190's [NAME] mouth wash (oral medication containing various liquid medications)
120 milliliter (ml)/10 ml had expired on 3/11/24. LVN 2 stated Resident 190 had been discharged from the
facility and this medication should have been discarded.
During a review of the facility's policy and procedure (P&P) titled Disposal of Unusable Medications, dated
8/24/22, the P&P indicated, Procedure: I. Initial handling of pharmaceutical waste. A. Unused or outdated
medications returned to pharmacy shall be evaluated for disposition (disposal, return to stock, or sent to a
pharmaceutical waste management company).
During a review of the facility's P&P titled Medication: Administration, dated 3/7/24, the P&P indicated, . C.
Discharges. 3. All medications specific to a particular patient, which are not being sent home, will be
promptly returned to pharmacy for proper disposal.
2. During a concurrent observation and interview on 3/20/24 at 8:19 a.m. with LVN 2, LVN 2 administered
Eye relief/refresh eye drops to Resident 138 right and left eye. LVN 2 reviewed the bottle of eye drops and
stated there should be an opened date and expiration date on the bottle and there was not.
During a concurrent observation and interview on 3/20/24 at 10:22 a.m. with Pharmacist (Pharm), in the
medication storeroom, Resident 138 Eye relief/refresh artificial drops were reviewed. Pharm stated
Resident 138 eye drops were not properly labeled with an open or expiration date.
During a review of the facility P&P titled, Labeling Standards, dated 9/22/23, the P&P indicated, All
medications sent to the nursing unit for inpatient use and not available in pyxis will be labeled . and include
the following information: Beyond use or expiration date, and lot number when not noted on the original
package.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555396
If continuation sheet
Page 4 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kaweah Health Skilled Nursing Center
1633 South Court Street
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, interview, and record review the facility failed to follow individualized meal tray ticket
directions for one of 36 sampled residents (Resident 189) vegetables were not chopped. This failure had
the potential to result in meal preferences not being honored.
Findings:
During an observation on 3/18/24 at 11:54 a.m. in Kitchen 2, Resident 189's lunch plate was prepared by
[NAME] II (CK) 1 and placed in the meal delivery cart by Diet Clerk (DC) 1. Resident 189's lunch plate
included mixed vegetables (Cauliflower florets, Broccoli florets, and Carrot rounds) that were not served in
a chopped texture.
During a concurrent interview and record review on 3/18/24 at 11:54 a.m. with Certified Dietary Manager
(CDM) 1, Resident 189's Lunch Meal Tray Ticket (MT), dated 3/18/24 was reviewed. The MT indicated
Resident 189's texture request: chopped meats and chopped vegetables. CDM 1 stated the vegetables
were not chopped and should have been in accordance with Resident 189's individualized menu directions
located on the lunch meal tray ticket.
During a review of Resident 189's Physician Orders (PO), dated 3/6/24, the PO indicated, Resident 189
was on a cardiac diet, diabetic, send chopped meats with gravy due to chewing issues per patient request.
During a review of the facility's diet manual for chopped diet, (undated), the diet manual indicated, The
Chopped/Dysphagia [difficulty swallowing] Level 3 diet is mechanically altered to meet the needs of patients
with chewing or swallowing difficulties. Foods served require limited chewing. This diet is designed to
maintain or improve the nutritional status of the patient. Food are moist and in bite-size pieces no larger
than ½ inch.
During a review of the facility's policy and procedure (P&P) titled, Tray Assembly Distribution and Cart
Delivery, dated 10/14/2021, the P&P indicated, The following steps are used to ensure the accurate and
timely distribution and retrieval of trays to patients with prescribed diets: .3. Food service staff member
places food items on patient tray during tray line process according to the items listed on the patient tray
ticket.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555396
If continuation sheet
Page 5 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kaweah Health Skilled Nursing Center
1633 South Court Street
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review the facility failed to ensure:
1. Potentially hazardous food (food capable of supporting microbial growth) was documented on the cool
down log.
2. Expired food was removed from the freezer in kitchen 2.
3. Frozen food storage was dated in kitchen 2.
4. The ice machine in kitchen was sanitized in accordance with manufacturer's guidelines.
These failures had the potential to result in the spread of foodborne illnesses.
Findings:
1. During a concurrent observation and interview on 3/18/24 at 9:54 a.m. with Certified Dietary Manager
(CDM) 1, in Kitchen 2, a large container of cooked pasta was located in the walk-in refrigerator. CDM 1
stated the cooked pasta was for the resident's lunch today.
During a concurrent interview and record review on 3/18/24 at 9:58 a.m. with [NAME] II (CK) 1, the facility's
food cooling log (CL), (undated) was reviewed. CK 1 stated he was the one who cooked the pasta
yesterday (3/17/24). CK 1 stated, I hope I documented it. CK 1 reviewed the CL and the pasta noodles were
not noted on the log. CK 1 stated he forgot to log his cool down process for the noodles.
During an interview on 3/18/24 at 10:37 a.m. with CDM 1, CDM 1 stated the pasta should have been on the
cool down log and was not.
During a review of the facility's policy and procedure (P&P) titled, Food Safety HACCP [Hazard Analysis
and Critical Control Points], dated 10/06/2021, the P&P indicated, The Food and Nutrition Services
Department has a comprehensive food safety and self-inspection system that includes equipment
monitoring to ensure the effectiveness and quality of the food safety program for all of our food service
customers. 5. Cooling of foods: Internal product temperatures must be recorded of the Food Cool-down log
and kept on file for one year for health department inspections and audit purposes.
2. During a concurrent observation and interview on 3/18/24 at 10:05 a.m. with CDM 1 and Diet Clerk (DC)
3 in Kitchen 2 walk in freezer, a unopened package of Salisbury steak with a used by date of 3/14/24. CDM
1 and DC 3 stated that was the correct label. DC 3 stated that it's a use by date and it was expired and
should have been tossed out.
During a review of the facility's Frozen Storage Life of Foods guidelines, (undated), the guidelines indicated,
Discard all items on the expiration date and time.
During a review of the facility's policy and procedure (P&P) titled, Food Labeling, dated 10/14/2021, the
P&P indicated, It is the policy of the Food and Nutrition Services Department to develop a mechanism to
ensure the safe and accurate storage of food and nonfood products. Food storage methods
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555396
If continuation sheet
Page 6 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kaweah Health Skilled Nursing Center
1633 South Court Street
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
are strictly defined. Food Labeling: Once any food product is opened and not used in its entirety, a Use By
sticker shall be placed on the container of the unused portion/product. Product will be discarded at the end
of the day from the Use by date placed on the product.
3. During a concurrent observation and interview on 3/18/24 at 10:05 a.m. with CDM 1 and DC 3 in Kitchen
2 walk in freezer there was a large container of unopened, frozen raw chicken in a large bin that was
undated. DC 3 checked for a date and stated there was no date on the container and that it should be
dated.
During a review of the facility's policy and procedure (P&P) titled, Food Labeling, dated 10/14/2021, the
P&P indicated, It is the policy of the Food and Nutrition Services Department to develop a mechanism to
ensure the safe and accurate storage of food and nonfood products. Food storage methods are strictly
defined. Food labeling: All food products will be labeled with a Received Date. Items once removed from the
main box/case will also be manually identified with a Received Date.
4. During a concurrent interview and record review on 3/18/24 at 2:44 p.m. with Maintenance Employee
(MT) 1, the Scotsman Clear 1- Scale remover for Ice Machines bottle was reviewed. MT 1 stated he cleans
the ice machine using a cleaner (Scotsman Clear-1) that both descales and sanitizes. MT 1 stated this is
the only product that was circulated through the top part of the ice machine. MT 1 stated the product he is
using is both a cleaner and a sanitizer. MT 1 stated, I know I saw that somewhere, maybe its on the
manufacturers guidelines. MT 1 was unable to find where the ice machine cleaner (Scotsman Clear 1) also
indicated the same product was a sanitizer. MT 1 confrmed the findings.
During a concurrent interview and record review on 3/18/24 with MT 1 and CDM 1, Kitchen 2 ice machine
Manufacturer's Guidelines (MG) was reviewed. The MG indicated, .7. Allow the ice machine scale remover
to circulate in the water system for 10 minutes . 21. Circulate the sanitizer solution for 5 minutes. MT 1
stated the sanitizing step was not being done. CDM 1 stated the ice machine was not sanitized in
accordance with ice machine manufacturers guidelines or the dietary policy and procedure on ice machine
as is indicates to follow the manufacturers guidelines.
During a review of the facility's policy and procedure (P&P) titled, Dispensing Ice, dated 9/20/2021, the P&P
indicated, The Food and Nutrition Services Department prepares and dispenses ice in a safe manner to
ensure clean machines and handling and prevent cross contamination. Cleaning ice machines: Internal
cleaning of the ice producing machinery per manufacturer recommendations are performed by the Plant
Operations department.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555396
If continuation sheet
Page 7 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kaweah Health Skilled Nursing Center
1633 South Court Street
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0813
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility policy failed to address residents right to
store outside food. This failure had the potential to not honor a resident and/ or families request to store
food from the outside for later consumption.
Residents Affected - Few
Findings:
During an interview on 3/18/24 at 3:00 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated outside
food has to be approved by the nurse and then the patient can have it, but the facility cannot store outside
food due to potential cross contamination.
During an interview on 3/18/24 at 3:02 p.m. with Certified Nurse Assistant (CNA) 1, CNA 1 stated our
process for outside food brought in by family is to check with the nurse, family can bring in food to the
resident's room. The facility cannot store patient food because the facility does not have a refrigerator for
that.
During an interview on 3/18/24 at 3:10 p.m. with Certified Dietary Manager (CDM) 1, CDM 1 stated the
facility does not store outside food for patients. CDM 1 stated family can bring food in, but it has to be eaten
or tossed, we do not store outside food for patients.
During an interview on 3/18/24 at 3:44 p.m. with Director of Nursing (DON), DON stated the facility does not
store outside food in the nourishment refrigerator or any refrigerator. DON stated if resident's family wanted
to bring food from outside of the facility, the facility staff are trained to offer a bucket with ice but that would
be for short term storage.
During an observation on 3/18/24 at 3:47 p.m. the nourishment refrigerator in the nourishment floor had a
sign that indicated, No patient food from home allowed in fridge per policy number: FNS.615.
During an interview on 3/19/24 at 11:28 a.m. with Registered Nurse (RN) 2, RN 2 stated we don't store or
reheat outside food. If it's something like candy it can be kept at the bedside, that's ok. It really isn't
requested that often.
During a review of the facility's policy and procedure (P&P) titled, Storage of Leftover Patient Food
[FNS.615], dated 10/7/2021, the P&P indicated, Temperature Controlled for Safety food [TCS] [also known
as potentially hazardous food] that is not consumed by a patient will be discarded within four hours of
delivery and will not be stored in patient floor stock refrigerators. Procedure: . 3. In order to prevent risk of
cross-contamination, uneaten patient food is not to be stored in patient floor stock refrigerators.
During a review of the facility's policy and procedure (P&P) titled, Nutrition: Cafeteria and outside food,
dated 2/2/2024, the P&P indicated, The Food and Nutrition Services department does not provide any
oversight over any outside food for patient use.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555396
If continuation sheet
Page 8 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kaweah Health Skilled Nursing Center
1633 South Court Street
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to implement infection prevention and
control measures when two of two sampled Environmental Service Aides (EVS 1 and EVS 2) failed to
ensure high touch surface areas (handrails, call lights, doorknobs, pull cords etc.) were properly disinfected
daily. This failure had the potential to place residents, staff, and visitors at risk for the spread of infectious
diseases.
Residents Affected - Few
Findings:
During a concurrent observation and interview on 3/20/24 at 8:29 a.m. with EVS 1 in the housekeeping
closet, the facility's cleaning detergents and disinfectants were on a wall mounted dispenser. EVS 1 stated,
Vindicator [disinfectant used to kill bacteria, fungus and viruses] is used for surfaces in resident's rooms,
Top Clean [cleaner that removes soil and leaves a shine] is for the floor and Multi-Purpose [cleaner that
aids in brightening grout and enhancing the appearance of tiled surfaces] is for the handrails in hallways.
EVS 1 stated the dwell time (amount of time a disinfectant needs to sit on a surface, without being wiped
away or disturbed, to effectively kill germs) for Vindicator is one minute. EVS 1 stated she sprays the
Vindicator onto surfaces, waits, and then wipes the surfaces down.
During an interview on 3/20/24 at 8:41 a.m. with EVS 2, EVS 2 stated handrails in the resident hallways are
disinfected with Vindicator once per week.
During an interview on 3/20/24 at 9:55 a.m. with Laundry Manager (LM), LM stated Vindicator used in
patient care areas and on high touch surfaces. LM stated Vindicator wet the entire 10 minutes. LM stated,
We do not dry Vindicator. LM stated Housekeeping should not wipe surfaces after using Vindicator. LM
stated hallway handrails are considered high touch areas and should be cleaned by housekeeping daily
with Vindicator.
During an interview on 3/21/24 at 2:11 p.m. with Infection Preventionist (IP), IP stated housekeeping had an
approved disinfectant that they use on high touch surfaces. IP stated high touch surfaces should be
disinfected daily and as needed. IP stated it was her expectation for housekeeping to follow what they had
been trained to do based on facility policy.
During a review of the facility's policy and procedure (P&P) titled, Cleaning Disinfectant(s)/Chemical(s),
dated 9/2/19, the P&P indicated, Environmental Services staff shall use proper methods of disinfecting and
cleaning as trained, using hospital approved cleaning disinfectant(s)/Chemical(s) that are deemed safe and
effective.Environmental staff will disinfect/clean all surfaces in patient care and none [sic] patient care areas
as defined by scope of work, using approved cleaning disinfectant(s)/chemical(s).
During a review of the facility's P&P titled, Equipment Cleaning and Low/Intermediate Level Disinfection,
dated 4/20/23, the P&P indicated, All common areas and common equipment will be cleaned appropriately
according to standards provided by accrediting bodies, relevant associations, and the manufactures'
manuals/ recommendations.The dwell times for cleaning solutions used at [facility] are listed in Table 1.
Multiple cloths may be needed to ensure the minimum wet time is met. Surfaces must be allowed to air dry.
Do not attempt to dry surfaces with a dry cloth, fan, by blowing on them or waving them through the
air.General Areas: restrooms, countertops, elevators, furniture, televisions, telephones, office equipment,
surfaces.Cleaning Product.Hospital Approved Disinfectant or Germicidal
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555396
If continuation sheet
Page 9 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kaweah Health Skilled Nursing Center
1633 South Court Street
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
wipe.Frequency.Daily and as needed.
Level of Harm - Minimal harm
or potential for actual harm
During a review of the Manufacturer's Guidelines (MG) titled, Vindicator + Disinfectant Cleaner, (undated),
the MG indicated, DISINFECTION.Apply solution with a mop, cloth, sponge, hand pump trigger sprayer or
low-pressure coarse sprayer so as to wet all surfaces thoroughly. Allow to remain visibly wet for 10 minutes.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555396
If continuation sheet
Page 10 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kaweah Health Skilled Nursing Center
1633 South Court Street
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure the walk-in freezer in Kitchen 1 was
maintained in good repair. This failure had the potential to result in compromised food quality and safety.
Residents Affected - Few
Findings:
During an observation on 3/19/24 at 8:45 a.m. the walk-in freezer in Kitchen 1 had ice buildup on the plastic
strip curtain entering the freezer, on tubing (pipe) on the door and ice buildup on a cardboard box.
During a concurrent observation and interview on 3/19/24 at 8:46 a.m. with Certified Dietary Manager
(CDM) 2 in Kitchen 1 walk in freezer, CDM 2 stated the ice buildup was addressed with a recent work order
completed on 2/28/24, to repair the seals on the door. Per CDM 2 this work order was initiated on 2/27/24
due to ice buildup. CDM 2 stated he had not yet reported back to maintenance about the continued ice
buildup and that he was observing it (ice buildup). CDM 2 stated the ice buildup is about the same as it was
before the repair. CDM 2 stated there was no pending work orders for maintenance to the walk-in freezer.
During a concurrent observation and interview on 3/19/24 at 9:34 a.m. with Maintenance Staff (MS) 2 in
Kitchen 1 walk in freezer, MS 2 stated he thought the ice buildup was normal due to door being opened and
hot air going in. MS 2 stated the extensive ice buildup was a sign of a properly working freezer because its
less than zero degrees Fahrenheit (measurement of temperature). MS 2 stated there were no further
repairs pending since the freezer is working properly.
During a review of the [NAME] Refrigerated Boxes, Inc. walk in freezer manufacturers guidelines (MG),
dated 2013, the MG indicated, Routine Maintenance.C. Note: Condensation or ice buildup around doors
may indicate leakage or heater failure. Contact a serviceman immediately.F. Drain pan or drain line heater
failure will result in ice buildup and Evaporator damage.
During a review of the Food and Drug Administration (FDA) Food Code Annex (FDAFCA), dated 2022, the
FDAFCA indicated, Proper maintenance of equipment to manufacturer specifications helps ensure that it
will continue to operate as designed.
During a review of the facility's policy and procedure (P&P) titled, Preventative Maintenance, dated
09/01/2021, the P&P indicated, Department Managers and Facility Maintenance department participate in
and administer a preventative maintenance program in the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555396
If continuation sheet
Page 11 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555396
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/21/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kaweah Health Skilled Nursing Center
1633 South Court Street
Visalia, CA 93277
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observation, interview, and record review, the facility failed to ensure 2 of 36 sampled residents
(Resident 135 and Resident 140) empty vials of Heparin (a medicine used to decrease blood clots) were
discarded in a designated waste bin. This failure had the potential to compromise the safety of residents,
staff and visitors.
Findings:
During an observation on 3/19/24 at 8:32 a.m. at medication cart one, medication cart one was unattended
with a vial of Heparin (a medicine used to decrease blood clots) 5,000 units (unit of measure) sitting on top
of the cart. Several staff were noted walking past the unattended medication cart.
During a concurrent observation and interview on 3/19/24 at 8:34 a.m. with Licensed Vocational Nurse
(LVN)1, at medication cart one, LVN 1 stated the vial of Heparin was empty and left unattended on top of
the cart.
During a concurrent interview and record review on 3/19/24 at 11:09 a.m. with LVN 1, Resident 135 and
Resident 140's Medication Administration Record (MAR), dated 3/2024 were reviewed. LVN 1 stated
Resident 135 and Resident 140 were the only residents he had administered Heparin during his morning
medication pass. LVN 1 stated the empty Heparin medication vial could have belonged to Resident 135 or
Resident 140, which was administered between 6:59 a.m. and 7:40 a.m. LVN 1 stated he knows he should
have disposed of the empty vial into the receptacle immediately after medication administration.
During a review of the facility's P&P titled Medication: Administration, dated 3/7/24, the P&P indicated, .
Used, discontinued medications originally dispensed from the pharmacy.should be promptly placed in a
pharmaceutical waste bin.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555396
If continuation sheet
Page 12 of 12