F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on interview and record review, for one of four sampled residents (Resident 1), the facility failed to
ensure accurate procedure for administering medications to meet the needs of each resident when
non-crushable medications were crushed and administered without consultation with the prescribing
physician.
This failure had the potential to result in rendering the medications ineffective while increasing their side
effects.
Findings:
During a review of Resident 1's admission Record, printed 3/27/24, the admission Record indicated
Resident 1 was admitted to the facility in March 2024 with essential hypertension (high blood pressure),
cerebrovascular disease (a group of conditions that affect blood flow and the blood vessels in the brain),
dysphagia (difficulty swallowing), and sepsis with pneumonia (life-threatening complication of an infection,
pneumonia, an infection in the lung).
During a review of Resident 1's Skilled Nursing Facility Orders, printed 3/1/24, the Skilled Nursing Facility
Orders indicated for Resident 1 to receive pureed diet and for Pneumonia Prevention, staff should contact
pharmacy to determine which medications can be crushed or for alternative and contact the physician to
verify the medications.
During a review of Resident 1's Medication Review Report, dated 3/27/24, the Medication Review Report
indicated the following physician's orders:
1. May crush crushable medications.
2. Ferrous sulfate (iron supplement that treats anemia) 325 (65 Fe) milligram (mg) one tablet by mouth daily
every Monday, Wednesday, and Friday.
3. Metoprolol succinate (lowers blood pressure) ER (Extended Release) 24 Hour 100 mg one tablet by
mouth twice daily.
4. Pantoprazole sodium (reduces the amount of acid your stomach makes) 40 mg Delayed Release oral
tablet, one tablet by mouth twice daily.
During a review of the Drug Label Information, the Drug Label Information indicated the following:
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555398
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hayward Post Acute
25919 Gading Road
Hayward, CA 94544
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
1. Administration .Metoprolol succinate extended-release tablets are scored and can be divided; however,
do not crush or chew the whole or half tablet.
[Reference:
https://dailymed.nlm.nih.gov/dailymed/drugInfo.cfm?setid=6588d77c-090f-4722-9c91-437887d4624a].
Residents Affected - Few
2. For pantoprazole sodium delayed-release tablets, Do not split, chew, or crush pantoprazole sodium
delayed-release tablets.
[Reference:
https://dailymed.nlm.nih.gov/dailymed/drugInfo.cfm?setid=0502f935-af7a-4f1e-8c3e-29e20647c885].
During a review of Resident 1's Medication Administration Record (MAR) for March 2024, the MAR
indicated ferrous sulfate tablet, metoprolol succinate ER 100 mg tablet, and pantoprazole sodium 40 mg
tablet, were administered.
During an interview on 3/27/24 at 12:12 p.m. with Registered Nurse (RN) 1, RN 1 stated, for residents who
were on pureed diet, medications were crushed and mixed with applesauce. RN 1 stated she did not know
the facility's policy on non-crushable medications.
During a telephone interview on 4/2/24 at 11:04 a.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated
for residents who are on pureed diet, like Resident 1, all medications should be crushed and mixed with
applesauce before administration. LVN 1 stated if there was no instruction to crush the medications, she
would call the doctor to get an order to crush them. LVN 1 also stated not being aware of a Do Not Crush
medication list from the pharmacy.
During an interview on 3/27/24 at 12:40 p.m. with Director of Nursing (DON), DON stated for residents that
are on pureed diet who are to receive medications that are not crushable, the licensed nurse should call the
physician and clarify the medication orders.
During a telephone interview on 4/2/24 at 2:58 p.m. with Consultant Pharmacist (CP), CP stated crushing
or dissolving medications in apple sauce was not an acceptable way to administer non-crushable
medications like ferrous sulfate, metoprolol succinate and pantoprazole because doing so will ruin the
medications' extended release or delayed release capability. CP stated ferrous sulfate could be changed to
liquid form after a discussion with the physician to change the order. CP stated licensed nurses should refer
to the Do Not Crush list of medications.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555398
If continuation sheet
Page 2 of 2