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Inspection visit

Health inspection

Hayward Post AcuteCMS #5553981 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Based on interview and record review, for one of four sampled residents (Resident 1), the facility failed to ensure accurate procedure for administering medications to meet the needs of each resident when non-crushable medications were crushed and administered without consultation with the prescribing physician. This failure had the potential to result in rendering the medications ineffective while increasing their side effects. Findings: During a review of Resident 1's admission Record, printed 3/27/24, the admission Record indicated Resident 1 was admitted to the facility in March 2024 with essential hypertension (high blood pressure), cerebrovascular disease (a group of conditions that affect blood flow and the blood vessels in the brain), dysphagia (difficulty swallowing), and sepsis with pneumonia (life-threatening complication of an infection, pneumonia, an infection in the lung). During a review of Resident 1's Skilled Nursing Facility Orders, printed 3/1/24, the Skilled Nursing Facility Orders indicated for Resident 1 to receive pureed diet and for Pneumonia Prevention, staff should contact pharmacy to determine which medications can be crushed or for alternative and contact the physician to verify the medications. During a review of Resident 1's Medication Review Report, dated 3/27/24, the Medication Review Report indicated the following physician's orders: 1. May crush crushable medications. 2. Ferrous sulfate (iron supplement that treats anemia) 325 (65 Fe) milligram (mg) one tablet by mouth daily every Monday, Wednesday, and Friday. 3. Metoprolol succinate (lowers blood pressure) ER (Extended Release) 24 Hour 100 mg one tablet by mouth twice daily. 4. Pantoprazole sodium (reduces the amount of acid your stomach makes) 40 mg Delayed Release oral tablet, one tablet by mouth twice daily. During a review of the Drug Label Information, the Drug Label Information indicated the following: (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555398 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555398 B. Wing A. Building (X3) DATE SURVEY COMPLETED 03/27/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Hayward Post Acute 25919 Gading Road Hayward, CA 94544 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 Level of Harm - Minimal harm or potential for actual harm 1. Administration .Metoprolol succinate extended-release tablets are scored and can be divided; however, do not crush or chew the whole or half tablet. [Reference: https://dailymed.nlm.nih.gov/dailymed/drugInfo.cfm?setid=6588d77c-090f-4722-9c91-437887d4624a]. Residents Affected - Few 2. For pantoprazole sodium delayed-release tablets, Do not split, chew, or crush pantoprazole sodium delayed-release tablets. [Reference: https://dailymed.nlm.nih.gov/dailymed/drugInfo.cfm?setid=0502f935-af7a-4f1e-8c3e-29e20647c885]. During a review of Resident 1's Medication Administration Record (MAR) for March 2024, the MAR indicated ferrous sulfate tablet, metoprolol succinate ER 100 mg tablet, and pantoprazole sodium 40 mg tablet, were administered. During an interview on 3/27/24 at 12:12 p.m. with Registered Nurse (RN) 1, RN 1 stated, for residents who were on pureed diet, medications were crushed and mixed with applesauce. RN 1 stated she did not know the facility's policy on non-crushable medications. During a telephone interview on 4/2/24 at 11:04 a.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated for residents who are on pureed diet, like Resident 1, all medications should be crushed and mixed with applesauce before administration. LVN 1 stated if there was no instruction to crush the medications, she would call the doctor to get an order to crush them. LVN 1 also stated not being aware of a Do Not Crush medication list from the pharmacy. During an interview on 3/27/24 at 12:40 p.m. with Director of Nursing (DON), DON stated for residents that are on pureed diet who are to receive medications that are not crushable, the licensed nurse should call the physician and clarify the medication orders. During a telephone interview on 4/2/24 at 2:58 p.m. with Consultant Pharmacist (CP), CP stated crushing or dissolving medications in apple sauce was not an acceptable way to administer non-crushable medications like ferrous sulfate, metoprolol succinate and pantoprazole because doing so will ruin the medications' extended release or delayed release capability. CP stated ferrous sulfate could be changed to liquid form after a discussion with the physician to change the order. CP stated licensed nurses should refer to the Do Not Crush list of medications. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555398 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0755GeneralS&S Dpotential for harm

    F755 - Pharmacy Services

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

FAQ · About this visit

Common questions about this visit

What happened during the March 27, 2024 survey of Hayward Post Acute?

This was a inspection survey of Hayward Post Acute on March 27, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Hayward Post Acute on March 27, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharm..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.